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# Helpdesk Administrator

- **Company:** Total Facilities
- **Location:** Bracknell, UK
- **Salary:** £29,120.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Office, Data Logging
- **Published:** May 14, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=79509cb8cd35a6ba

## About the Role

Do you have experience in Office experience?, Do you have a GCSE?

## Description

* My client is looking for an experienced Helpdesk Admin to join the team. Responsible for the end to end administration process for the Shutdown Planning team. Facilitating the coordination of shutdowns and liaising with contractors to schedule PPM, reactive and emergent works within critical buildings. Raising of permits and the accurate translation of contractual and operational demands., Mon - Fri 8am - 5pm
 * Reactive works
 * Prepare, review, and manage quotations for extra works, ensuring accuracy, competitiveness, and timely submission.
 * Liaise with suppliers and contractors to confirm scope of works, obtain pricing, and agree delivery timescales.
 * Coordinate approved works, including scheduling, monitoring progress, and ensuring completion within agreed timelines.
 * Manage Authority-to-work requirements, ensuring all documentation and approvals are in place prior to works commencing.
 * Closing down PPMs
 * Booking engineers
 * Liaise with the client and building officers to schedule planned maintenance, shutdown and emergent works
 * Prepare and send out requests for quotations to subcontractor
 * Instruct, schedule and coordinate subcontractor visits to site
 * Responsible for logging reactive tasks received by internal colleagues and customers
 * Identification of the most appropriate solution to the client request within the contractual process.
 * Actively carry out task management
 * Preparation, download and circulation of management reports as and when required
 * Liaise with subcontractors to obtain completion documentation and upload into system.


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