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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Technician - **Company:** Advanced IT Services - **Location:** Hook, UK - **Experience:** Expert - **Salary:** £30,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Local Security Policy, Cloud Platform System, Information Technology, Gsuite, User Accounts - **Published:** May 14, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=0783afa2c0bf68fe ## About the Role Do you have a valid Driving License license?, Do you have experience in macOS?, We are currently seeking an experienced and motivated Senior IT Technician to join our team and provide high-quality technical support and maintenance services within the local area., * A qualification in Information Technology, Computer Science, or a related field. * Minimum of 5 years' experience in a technical IT support role, ideally within an educational or similar environment. * Strong technical knowledge of hardware, software, networking, and operating systems (Windows, macOS, iOS, etc.). * Experience with Active Directory, Group Policy, and cloud-based platforms such as Microsoft 365 and Google Workspace. * Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently. * Clear and confident communication skills, with a user-friendly approach to support. * Ability to work independently and manage time effectively across multiple sites. * Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, ITIL) are desirable., * Managing: 1 year (preferred) Licence/Certification: * Driving Licence (preferred) ## Description The Senior IT Technician will be responsible for maintaining the day-to-day functionality of IT systems across local education sites. This includes installing, supporting, and troubleshooting a wide range of IT hardware and software, providing end-user support, and ensuring that systems remain secure, efficient, and up-to-date. This is a hands-on technical role that requires a proactive and customer-focused individual who can work independently and communicate effectively with non-technical users. The successful candidate will work closely with the AIT HQ team and school staff to deliver exceptional IT support services., * Provide on-site and remote technical support to staff and students, addressing hardware, software, and network-related issues. * Install, configure, and maintain IT equipment, including desktops, laptops, printers, projectors, and interactive displays. * Support the deployment and updating of software across school devices and systems. * Perform routine maintenance of servers, networks, and backup systems to ensure consistent availability and performance. * Monitor IT systems for faults or performance issues, proactively resolving problems to minimise downtime. * Assist with the setup and maintenance of user accounts, permissions, and security settings in line with school policies. * Ensure compliance with data protection and security protocols, reporting any issues or breaches appropriately. * Document all IT procedures, issues, and resolutions clearly for use by the wider team. * Collaborate with the AIT HQ team to support the implementation of technology initiatives at the local level. * Stay informed of emerging technologies and best practices relevant to education IT environments. ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Why Your Best Mediors Never Become Seniors (And How to Fix It)](https://www.wearedevelopers.com/videos/2108-why-your-best-mediors-never-become-seniors-and-how-to-fix-it) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)