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# ICT Support Technician (School)

- **Company:** Omnicom Solutions
- **Location:** UK
- **Salary:** £22,140.0 - £23,244.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Internet Security, Microsoft Networking, Microsoft Office, Software Deployment, Tablet Computers, Firewalls (Computer Science), Information Technology, Gsuite
- **Published:** May 14, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=e70af9692f4a1e15

## About the Role

Do you have a valid Driving License license?, Do you have experience in Windows?, · Previous experience in an IT support role.

· Full, clean UK driving licence and ability to travel between sites.

· Strong communication skills and a professional, approachable manner.

· Ability to work independently and manage priorities across multiple locations.

· A clear understanding of safeguarding responsibilities (training will be provided).

· Enhanced DBS check (required prior to employment)., · Knowledge and experience of MS Windows, AD, DNS, Group Policy, DHCP and other Windows networking skills would be beneficial.

· Support Microsoft 365/Google Workspace, multiple operating systems, and educational IT systems.

· A good working knowledge of MS Office and Windows.

· Experience in maintaining PCs, Printers and installing software.

· Experience using Apple Devices and Software.

· A basic understanding of security technologies, i.e. Anti-Virus, Firewalls and internet security

· Liaise with school staff to resolve issues efficiently and minimise disruption to learning

· Maintain accurate records of support requests and resolutions

· Travel between multiple school and academy sites as required

## Description

We are seeking a reliable, proactive IT Technician to support schools and academies across the North East on a Term Time Only basis.

This is a varied, hands-on role providing on-site IT support within educational environments, ensuring that staff and students have access to reliable, well-maintained technology.

You will work across multiple school and academy sites, supporting day-to-day IT operations and responding to technical issues in a professional, safeguarding-aware manner.

An ideal applicant would express a general interest in IT overall - combined with good problem solving skills., · Provide first- and second-line IT support to teaching and support staff.

· Support classroom technology including desktops, laptops, tablets, interactive displays, and printers.

· Install, configure, and maintain hardware and software.

· Troubleshoot network, login, and connectivity issues.


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