> Markdown version of [/jobs/ext/956359-support-engineer-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/956359-support-engineer-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Engineer/ IT support Engineer - **Company:** Russell Tobin - **Location:** Nashville, TN, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $72,800.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Apple Mac Systems, Unix, Computer Maintenance, Computer Literacy, Desktop Computing, Linux, Ethernet, Windows Servers, Red Hat Enterprise Linux, TCP/IP, Computer Equipment, Information Technology, Cisco, Server Operating Systems & Platforms - **Published:** June 8, 2026 - **Apply:** https://www.dice.com/job-detail/a3a40b9e-dab3-441c-afbe-ed596692d712 ## About the Role * Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA. * 3-6 years relevant work experience Degree: * BS Degree in computer science or combination of education and relevant experience, * Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware. * Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment. * Experience supporting Macintosh OS X (10.4 & upwards) desirable. * Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level. * Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.. * Insist on the highest standards from self and others. * Good verbal and written communication skills. * Good attention to detail and organizational skills. ## Description * This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. * Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance. Preferred- * Microsoft MCSA/MCSE desirable. ## Related Videos - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)