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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data & Insights Analyst - **Company:** Essex & Herts Air Ambulance - **Location:** Earls Colne, UK (Remote available) - **Salary:** £35,000.0 - **Contract:** Permanent contract - **Skills:** A/B Testing, Data Analysis, Big Data, Data Validation, Data Cleansing, Data Integrity, Data Mapping, Data Structures, Data Systems, Power BI, SQL Databases, Microsoft Fabric, Information Technology, Data Selection - **Published:** May 16, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=bd6f89b2b026db5b ## About the Role Do you have experience in SQL?, Strong analytical skills, able to interpret complex datasets and identify meaningful trends and insights., Organised, with the ability to manage multiple data requests and deadlines effectively., Good problem-solving skills, with a practical and methodical approach, Demonstrable experience in a data analysis, data support, or reporting role, Practical experience working with CRM systems, including maintaining data quality, structures, and reporting outputs., Previous experience in a charity or not-for-profit environment, Experience with Microsoft Fabric or other similar cloud-based data solutions, Team player with well-developed interpersonal skills, Clear and effective communication skills, both written and verbal, A commitment to continued professional development, and a desire to take part in formal and informal training and development opportunities ## Description The Data & Insights Analyst will be responsible for supporting the maximisation of effective fundraising through high-quality data, robust CRM management and administration, and clear, actionable insight. The postholder will ensure that fundraising and supporter data is well-designed, accurately maintained, and transformed into meaningful business intelligence that supports growth, retention, and exceptional donor experiences. Working closely with fundraising, marketing, supporter care, and leadership teams, the role will provide insight into donor behaviour, campaign performance, income trends, and supporter informatics. By developing and maintaining reliable data structures, reports, and data selections the postholder will help the charity make informed, evidence-based decisions, and support fundraising campaigns to maximise income at all levels. This role plays a critical part in strengthening the charity's relationship with its supporters by ensuring data enables personalised engagement, informed stewardship, effective compliance, and continuous improvement across all fundraising activity., * Ensure supporter and fundraising data is accurately maintained, consistent, and fit for purpose within the Charity's CRM and other data systems * Support the development and maintenance of data structures, coding frameworks, and naming conventions * Carry out data validation, transformation, imports, and updates (such as supporters, donations, campaigns, consent data) * Identify and resolve data quality issues such as duplicates, inconsistencies, and data gaps * Undertake regular data cleansing, reconciliation, and audits to improve data integrity and quality Support, train, and guide colleagues to ensure best practice use of the CRM and maintain high standards of data entry Data Selections & Campaign Delivery * Create accurate and targeted data selections for direct mail, email, lottery, and multi-channel fundraising campaigns * Work closely with fundraising teams to understand campaign objectives and develop effective targeting strategies * Apply segmentation approaches based on supporter behaviour, value, and engagement * Manage suppression lists and ensure all selections comply with consent and communication preferences Support test-and-learn approaches (e.g. A/B testing, pricing tests, control groups) through robust data selection and analysis Insight, Reporting & Analysis * Analyse supporter and fundraising data to identify trends in income, behaviour, retention, acquisition, and campaign performance * Produce regular reports, dashboards, and performance summaries to support decision-making * Support the team in developing and maintain Power BI dashboards and reporting frameworks using data from the Charity's CRM and other systems * Support in translating complex data into clear insight, commentary, and recommendations for non-technical stakeholders * Evaluate campaign performance and support in providing actionable recommendations to improve results and supporter experience Insight-Led Improvement & Collaboration * Work collaboratively with fundraising, finance, and operational teams to understand data needs and improve data use * Proactively identify opportunities to improve targeting, reporting efficiency, and supporter journeys * Share insight and recommendations to support income growth and supporter engagement * Contribute to the development and embedding of a data-driven culture across the organisation * Support the Systems Team with the implementation of and migration to new data systems, playing a role in data mapping, extraction, transformation, validation, and user acceptance testing (UAT) Compliance & Governance * Ensure all supporter data is handled in line with GDPR, PECR, fundraising regulation, and internal policies * Accurately manage consent, communication preferences, and suppression requirements * Ensure all data selections, extracts, and reporting are compliant and secure Other Responsibilities * Maintain clear documentation of data structures, definitions, reporting logic, and Power BI models * Support training of colleagues and stakeholders in CRM and data processes * Undertake any other duties appropriate to the role * As EHAAT is a patient focused emergency medical charity we feel it is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency. For this reason, you will need to complete mandatory, in house, CPR and AED awareness training annually, Experience supporting or contributing to systems projects, including data cleansing, testing, or reconciliation. ## Related Videos - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [Beyond Autocomplete: Local AI Code Completion Demystified](https://www.wearedevelopers.com/videos/961-beyond-autocomplete-local-ai-code-completion-demystified) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)