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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Mars - **Location:** Tomah, WI, United States (Remote available) - **Experience:** Experienced - **Salary:** $141,800.0 - $236,400.0 - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Cyber Security, Local Area Networks, Reliability Engineering, Server Administration, VMware Infrastructure, Information Technology, User Administration - **Published:** June 9, 2026 - **Apply:** https://www.jofdav.com/jobs/58356421-it-technician ## About the Role * 2-year Technical Degree/Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies. * Fluent in English with excellent communication skills (verbal and written) Knowledge/Experience * +3-year IT (Information Technology) & OT (Operational Technology) experience. * Excellent organizational, analytical, project management and technical skills. * Server administration * Virtual infrastructure administration * IT/OT Architecture knowledge * Database administration knowledge ## Description Ensure delivery of Factory OT/IT related services to the site, provides support and first point of contact for all production OT/IT related systems while following applicable global/regional Factory OT/IT standards. Provide strategy for IT/OT Asset Health Check. Leads implementation of site Factory OT/IT projects. Support site Manufacturing Execution System (MES)., * Is part of the site reliability team with dotted line report to Factory OT/IT regional organization. * Follows the guidelines and procedure provided by regional OT/IT organization * Establishes and follows KPI's and SLA for every service provided. * Prepares OT/IT infrastructure masterplan, assures availability of critical spare parts and manage obsolescence. * Actively manages all accounts within the factory environment, adhering to guidance's from global security teams. What will be your key responsibilities? Ensure cyber security of home site- Local Network Administrator * Deploy remediation solutions to mitigate current Risk & maintain Cybersecurity standard * Ensure all network procedures are completed (Back Up / Patching / Antivirus Update ...). * Complete inventory, control, lifecycle management, and purchasing of IT infrastructure components for all managed IT/OT assets. * Prepare and follow procedure for emergency & business continuity plan "crisis tool kit". * Provide documentation and training to ensure consistent processes and knowledge transfer. * Consistent user account management (Alero/Domain). Delivery of IT/OT Solutions related Services * Site functional expert of all local applications he/she is supporting. * Work closely with associates of the site to understand and to characterize issues that might occur regarding the Factory OT/IT systems & applications in use. * Collaboration with Mars IT and other Mars teams (Engineering / Operations / Quality ...). * Responsible for issue resolution, and continuous improvement for Factory IT infrastructure and solutions with the relevant internal/external partners. * Raise tickets utilizing the global system to have KPI and dashboarding of his/her actions providing teams an overall status of all global support activities at the site level. Delivery of IT/OT Solution related Projects * Owner of the Factory OT/IT Infrastructureand Factory OT/IT masterplan at their site location. * Responsible for implementation and coordination of Factory OT/IT projects in their home site. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Live doom II deathmatch with John Romero](https://www.wearedevelopers.com/videos/625-live-doom-ii-deathmatch-with-john-romero) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Challenges for omnichannel applications at ALDI: Data distribution and offline capabilities](https://www.wearedevelopers.com/videos/747-challenges-for-omnichannel-applications-at-aldi-data-distribution-and-offline-capabilities) - [Less Is More: How Lagom and Agile Can Create Harmonious Workflows](https://www.wearedevelopers.com/videos/1993-less-is-more-how-lagom-and-agile-can-create-harmonious-workflows) ## Related Articles - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)