> Markdown version of [/jobs/ext/972996-wss-engineer-epic-client-system-administrator-ecsa-remote](https://www.wearedevelopers.com/jobs/ext/972996-wss-engineer-epic-client-system-administrator-ecsa-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # WSS Engineer / Epic Client System Administrator (ECSA) - Remote - **Company:** NTT America, Inc. - **Location:** Plano, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $95,918.0 - $133,219.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Application Performance Management, Audit Trail, Domain Name System (DNS), Middleware, Monitoring of Systems, Web Servers, Interoperability, Windows Servers, Citrix Systems, Performance Tuning, Virtualization Technology, Epic Mychart, Network Switches, Load Balancing, Epic Haiku, Fast Healthcare Interoperability Resources, Software Troubleshooting, Build Management, Epic Cache, Performance Monitor, Health Level Seven International, Epic ECSA, Firewall Services Module, Vmware - **Published:** June 23, 2026 - **Apply:** https://dejobs.org/x/x/C2E23987B18548C4B05F192277BF1145/job/ ## About the Role * Minimum 10 years of experience as an Epic Client Systems Administrator (ECSA) or equivalent Epic infrastructure role. * Minimum 10 years supporting Epic implementations, upgrades, and enterprise-scale Epic environments. * Deep expertise with Epic components such as Hyperspace, Interconnect, MyChart, and system middleware. * Strong experience with Windows Server administration, Active Directory, DNS, certificates, and group policy. * Hands-on experience with virtualization technologies (VMware, Citrix, VDI). * Proficiency with monitoring tools, performance tuning, and troubleshooting methodologies. * Strong understanding of healthcare security standards, HIPAA compliance, and audit practices. * Ability to work independently, manage priorities, and collaborate across multidisciplinary teams. * Excellent communication, documentation, and problem-solving skills. Preferred Qualifications * Experience with Epic Cache/IRIS performance tuning. * Familiarity with F5 load balancing, clustering, and high-availability architectures. * Experience supporting Epic mobile platforms (Haiku, Canto, Rover). * Knowledge of HL7, FHIR, and interoperability frameworks. * Epic certifications in relevant system administration or infrastructure tracks Must reside in the US ## Description We are seeking an experienced WSS Engineer / Epic Client Systems Administrator (ECSA) to support, maintain, and optimize the infrastructure that powers our Epic ecosystem. This role is critical to ensuring the reliability, performance, and security of Epic applications across our healthcare organization. The ideal candidate brings deep technical expertise, strong problem-solving skills, and a collaborative mindset to support clinical operations and enterprise IT initiatives., Epic System Installation, Configuration & Maintenance * Install, configure, and maintain Epic server components including Hyperspace, Interconnect, web servers, and related middleware. * Manage Chronicles, Cache/IRIS configurations, and system-level dependencies. * Apply patches, upgrades, hotfixes, and coordinate release deployments across environments. * Maintain documentation for system builds, configurations, and operational procedures. Performance Monitoring & Optimization * Monitor Epic server and application performance (CPU, memory, disk I/O, network throughput). * Tune system parameters to improve stability, responsiveness, and uptime. * Troubleshoot performance issues, system failures, and infrastructure bottlenecks. * Partner with application teams to diagnose and resolve end-to-end performance concerns. Epic Environment Management * Administer and support all Epic environments (PRD, TST, DEV, POC, TRN). * Coordinate environment refreshes, migrations, and system cloning activities. * Ensure proper environment isolation, naming conventions, and configuration consistency. * Support new module implementations and infrastructure readiness for Epic upgrades. Security, Compliance & Risk Management * Implement Epic system security best practices including authentication, certificates, firewall rules, and access controls. * Ensure compliance with HIPAA, organizational policies, and audit requirements. * Monitor and manage audit logs, encryption standards, and privileged access. * Participate in security assessments, risk reviews, and remediation planning. Collaboration, Support & Operations * Work closely with Epic application teams, network, storage, virtualization, and security teams. * Provide operational support for Epic-related incidents, service requests, and change management. * Participate in on-call rotations and provide after-hours support as needed. * Collaborate with vendors and Epic technical support to resolve complex issues. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)