> Markdown version of [/jobs/ext/97735-it-computer-support-help-desk-technician](https://www.wearedevelopers.com/jobs/ext/97735-it-computer-support-help-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Computer Support Help Desk Technician

- **Company:** Maxor National Pharmacy Services, LLC
- **Location:** Plano, TX, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Business Software, Control Objectives for Information and Related Technology (COBIT), Computer Maintenance, Information Technology
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f787ef7fbed9b0de

## About the Role

Do you have experience in Serving clients?, Do you have a Associate's degree?, Maxor National Pharmacy Services is seeking an experienced IT Computer Support Help Desk Technician. The ideal candidate will possess the ability to troubleshoot and resolve technical and software problems for users; must be able to independently resolve widely varying problems using current job knowledge and using research and external resources; must be highly motivated and have strong customer focus with the ability to interface with all levels of staff. Excellent communication skills a must. Prior help desk support, PC maintenance/repair and/or application software support desirable., * Associates or Bachelor's Degree in Management Information Systems, Computer Science or related field, or equivalent technical/vocational certification or equivalent experience is preferred

Experience:

 * Background in and exposure to PC maintenance/repair, application software support
 * Knowledge of Microsoft Office software products required
 * Software and hardware certifications a plus
 * Knowledge of Incident Technology Infrastructure Library (ITIL) or Cobit framework
 * Retail pharmacy operations desirable

Knowledge, Skills and Abilities:

 * Answering telephone calls and resolving incidents related to hardware and custom-developed software
 * Providing hardware/software installation setup, assistance and support; troubleshoots and resolves computer

## Description

This position provides first-level business application, computer software and hardware support for Maxor's various business operations.


## Related Videos

- [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option)
- [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age)
- [Securing your application software supply-chain](https://www.wearedevelopers.com/videos/468-securing-your-application-software-supply-chain)
- [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client)
- [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob)
- [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)