> Markdown version of [/jobs/ext/97935-senior-software-triage-automation-engineer](https://www.wearedevelopers.com/jobs/ext/97935-senior-software-triage-automation-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Software Triage & Automation Engineer - **Company:** Apple Inc. - **Location:** Seattle, WA, United States - **Experience:** Expert - **Salary:** $171,600.0 - $302,200.0 - **Contract:** Permanent contract - **Skills:** C (Programming Language), Amazon Web Services, Data Analysis, Apple IOS, Apple Mac Systems, Apple Xcode, JIRA, Bugzilla, C++ (Programming Language), Computer Engineering, Software Debugging, DevOps, Distributed Systems, Python (Programming Language), Log Analysis, Machine Learning, Pattern Recognition, Software Engineering, SQL Databases, Private Cloud Environment, Datadog, Diagnostic Tools, Swift (Programming Language), Jupyter, Pandas, Information Technology, Codebase, Objective C++, Splunk, Elk Stack, Programming Languages - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ef341626156304b6 ## About the Role Do you have experience in macOS?, Do you have a Master's degree?, The ideal candidate possesses expertise in debugging, analyzing, and triaging complex issues across diverse stack elements, encompassing iOS, macOS, and cloud-based software components. This role necessitates a solid foundation in programming languages used for building these systems (such as C, C++, Objective-C, or Swift), complemented by proficient Python skills for automation and data analysis. These capabilities will facilitate the reduction of manual triaging effort and expedite issue resolution. The candidate will also demonstrate exceptional analytical abilities, communication skills, and a structured problem-solving approach. This role serves as the initial line of defense for incoming issues involving investigation, categorization, root-cause hypothesis generation, providing updates to leadership, and offering guidance to development teams. Concurrently, the candidate will design systems to automate these processes. By combining hands-on debugging with strategic automation, the candidate contributes to faster resolution and higher product reliability. Preferred Qualifications Swift proficiency preferred for creating native diagnostic tools and understanding modern iOS/macOS codebases. Experience with cloud platforms (AWS, GCP) and distributed systems debugging. Familiarity with CI/CD pipelines and issue-tracking systems (Jira, Radar, Bugzilla). Experience with data analysis tools (SQL, Pandas, Jupyter) for identifying patterns in large bug datasets. Knowledge of machine learning applications in DevOps/AIOps. Experience with observability platforms (Datadog, Splunk, ELK stack). Background in customer-facing technical support or incident management. Minimum Qualifications 5+ years of professional experience in software development, debugging, or triage engineering. Strong hands-on experience with iOS/macOS internals, frameworks, and system-level components. Proficiency in at least one C-type programming language (C, C++, Objective-C, Swift). Strong Python experience for building automation tools, data analysis pipelines, and scripting workflows. Demonstrated ability to analyze complex software issues, crashes, and performance bottlenecks. Track record of reducing manual work through strategic automation initiatives. Experience working with log analysis tools, crash reporting frameworks, and debuggers (eg. LLDB, Instruments, Xcode tools, Console, sysdiagnose, etc.). Strong analytical, problem-solving, and communication skills, with the ability to work cross-functionally. Bachelors or Masters in Computer Science, Computer Engineering, or equivalent experience. ## Description Join the Apple Service Engineering (ASE) team and drive innovation that matters! The ASE team builds and provides systems and infrastructure that fuel Apple's services. As part of this team, you will be responsible for building and integrating technologies that enhance people's lives. We are also tasked with enabling Apple Intelligence and Private Cloud Compute in the cloud. We are seeking a highly skilled Senior Software Triage & Automation Engineer with a proven track record of developing technology that has made a significant impact. ## Related Videos - [Debugging in the Dark](https://www.wearedevelopers.com/videos/1658-debugging-in-the-dark) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Advanced Typing in TypeScript](https://www.wearedevelopers.com/videos/496-advanced-typing-in-typescript) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [The Software Bug All Stars - and what we can learn from them](https://www.wearedevelopers.com/videos/423-the-software-bug-all-stars-and-what-we-can-learn-from-them) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [A Guide to Choosing the Right Tools for App Developers](https://www.wearedevelopers.com/magazine/391-a-guide-to-choosing-the-right-tools-for-app-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer)