> Markdown version of [/jobs/ext/99313-it-support-reporting-assistant](https://www.wearedevelopers.com/jobs/ext/99313-it-support-reporting-assistant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support & Reporting Assistant

- **Company:** SHD Composite Materials Ltd
- **Location:** Sleaford, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, System Configuration, Software Systems, Information Technology, Tools for Reporting
- **Published:** May 21, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=bd79caa002a85dea

## About the Role

Do you have experience in Technical support?, The purpose of this role is to support the day-to-day operation of company IT systems and reporting processes, with involvement in supporting the EFACS ERP system and internal reporting activities., * Good working knowledge of Microsoft Excel.

 * Basic understanding of IT hardware setup and user support processes.
 * Strong attention to detail when working with data.
 * Ability to communicate effectively with both technical and non-technical users.
 * Well organised and capable of managing multiple tasks.
 * Ability to work to agreed procedures and deadlines.
 * Willingness to learn ERP systems, particularly EFACS, and reporting technologies.
 * Exposure to ERP systems such as EFACS.
 * Basic knowledge of reporting tools.
 * Experience supporting reporting within finance or manufacturing environments.

## Description

* Support internal reporting processes across operational and finance functions.
 * Assist with maintaining ERP system data accuracy, particularly within EFACS.
 * Help produce scheduled and ad-hoc management reports.
 * Support users with routine EFACS-related queries and reporting requirements.
 * Assist with troubleshooting reporting issues where required.

Finance and Data Analysis Responsibilities

 * Assist with finance-related reporting and data analysis tasks.
 * Support reconciliation and validation of reporting outputs.
 * Help identify opportunities to improve reporting workflows and automation.

Report Development Responsibilities

 * Assist with report generation using Excel and reporting tools.
 * Support development of simple automated reporting solutions.
 * Assist with extracting and preparing data for internal stakeholders.
 * Help improve efficiency of recurring reporting tasks through automation where possible.

General Responsibilities

 * Assist with ensuring company software systems remain secure, functional and aligned with business requirements.
 * Support continuous improvement of reporting processes as EFACS capability expands across the group.
 * Undertake any other duties from time to time as can be reasonably requested by the company.


## Related Videos

- [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation)
- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers)
- [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)