WEBVTT

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<00:00:03.320>Hello <00:00:03.599>everyone. <00:00:03.880>Thank <00:00:04.160>you <00:00:04.439>for <00:00:04.720>being

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<00:00:05.110>Hello <00:00:05.111>everyone. <00:00:05.113>Thank <00:00:05.115>you <00:00:05.117>for <00:00:05.119>being

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<00:00:05.120>Hello <00:00:05.220>everyone. <00:00:05.320>Thank <00:00:05.420>you <00:00:05.520>for <00:00:05.620>being <00:00:05.720>here. <00:00:05.820>I'm <00:00:05.920>very <00:00:06.020>happy <00:00:06.120>to <00:00:06.220>be <00:00:06.320>here <00:00:06.420>with <00:00:06.520>you

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<00:00:07.190>here. <00:00:07.191>I'm <00:00:07.192>very <00:00:07.193>happy <00:00:07.194>to <00:00:07.195>be <00:00:07.196>here <00:00:07.197>with <00:00:07.199>you

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<00:00:07.200>here. <00:00:07.287>I'm <00:00:07.375>very <00:00:07.462>happy <00:00:07.550>to <00:00:07.637>be <00:00:07.725>here <00:00:07.812>with <00:00:07.900>you <00:00:07.987>at <00:00:08.074>We <00:00:08.162>Are <00:00:08.250>Developers. <00:00:08.337>This <00:00:08.425>is <00:00:08.512>my <00:00:08.600>first

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<00:00:09.030>at <00:00:09.031>We <00:00:09.032>Are <00:00:09.033>Developers. <00:00:09.035>This <00:00:09.036>is <00:00:09.037>my <00:00:09.039>first

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<00:00:09.040>at <00:00:09.139>We <00:00:09.239>Are <00:00:09.340>Developers. <00:00:09.440>This <00:00:09.540>is <00:00:09.639>my <00:00:09.739>first <00:00:09.840>time <00:00:09.940>here. <00:00:10.040>I'm <00:00:10.139>very <00:00:10.239>excited. <00:00:10.340>I'm <00:00:10.440>also

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<00:00:11.790>time <00:00:11.791>here. <00:00:11.793>I'm <00:00:11.794>very <00:00:11.796>excited. <00:00:11.797>I'm <00:00:11.799>also

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<00:00:11.800>time <00:00:11.900>here. <00:00:12.000>I'm <00:00:12.100>very <00:00:12.200>excited. <00:00:12.300>I'm <00:00:12.400>also <00:00:12.500>excited <00:00:12.600>to <00:00:12.700>share <00:00:12.800>with <00:00:12.900>you <00:00:13.000>one <00:00:13.100>of <00:00:13.200>my

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<00:00:13.670>excited <00:00:13.671>to <00:00:13.672>share <00:00:13.673>with <00:00:13.675>you <00:00:13.676>one <00:00:13.677>of <00:00:13.679>my

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<00:00:13.680>excited <00:00:13.796>to <00:00:13.913>share <00:00:14.030>with <00:00:14.146>you <00:00:14.263>one <00:00:14.379>of <00:00:14.496>my <00:00:14.613>passions, <00:00:14.730>which <00:00:14.846>is <00:00:14.963>space <00:00:15.080>exploration.

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<00:00:16.830>passions, <00:00:16.832>which <00:00:16.834>is <00:00:16.836>space <00:00:16.839>exploration.

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<00:00:16.840>passions, <00:00:16.947>which <00:00:17.055>is <00:00:17.163>space <00:00:17.270>exploration. <00:00:17.378>And <00:00:17.486>in <00:00:17.593>my <00:00:17.701>day <00:00:17.809>job <00:00:17.916>at <00:00:18.024>IBM, <00:00:18.132>I <00:00:18.240>am

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<00:00:18.870>And <00:00:18.871>in <00:00:18.872>my <00:00:18.873>day <00:00:18.874>job <00:00:18.875>at <00:00:18.876>IBM, <00:00:18.877>I <00:00:18.878>am

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<00:00:18.880>And <00:00:18.980>in <00:00:19.080>my <00:00:19.180>day <00:00:19.279>job <00:00:19.380>at <00:00:19.480>IBM, <00:00:19.580>I <00:00:19.680>am <00:00:19.779>responsible <00:00:19.880>for <00:00:19.980>the <00:00:20.080>reliability <00:00:20.180>of <00:00:20.279>the

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<00:00:20.670>responsible <00:00:20.671>for <00:00:20.673>the <00:00:20.675>reliability <00:00:20.677>of <00:00:20.679>the

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<00:00:20.680>responsible <00:00:20.835>for <00:00:20.991>the <00:00:21.146>reliability <00:00:21.302>of <00:00:21.457>the <00:00:21.613>internal <00:00:21.768>platforms <00:00:21.924>at <00:00:22.080>IBM.

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<00:00:23.030>internal <00:00:23.033>platforms <00:00:23.036>at <00:00:23.038>IBM.

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<00:00:23.040>internal <00:00:23.156>platforms <00:00:23.273>at <00:00:23.390>IBM. <00:00:23.506>And <00:00:23.623>I <00:00:23.740>like <00:00:23.856>to <00:00:23.973>take <00:00:24.090>lessons <00:00:24.206>from <00:00:24.323>what <00:00:24.439>we

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<00:00:25.110>And <00:00:25.111>I <00:00:25.112>like <00:00:25.113>to <00:00:25.114>take <00:00:25.115>lessons <00:00:25.116>from <00:00:25.117>what <00:00:25.119>we

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<00:00:25.120>And <00:00:25.207>I <00:00:25.295>like <00:00:25.382>to <00:00:25.470>take <00:00:25.557>lessons <00:00:25.645>from <00:00:25.732>what <00:00:25.820>we <00:00:25.907>can <00:00:25.995>learn <00:00:26.082>in <00:00:26.170>how <00:00:26.257>we <00:00:26.345>got <00:00:26.432>to <00:00:26.520>space.

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<00:00:28.390>can <00:00:28.391>learn <00:00:28.392>in <00:00:28.393>how <00:00:28.395>we <00:00:28.396>got <00:00:28.397>to <00:00:28.398>space.

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<00:00:28.400>can <00:00:28.493>learn <00:00:28.586>in <00:00:28.680>how <00:00:28.773>we <00:00:28.866>got <00:00:28.959>to <00:00:29.053>space. <00:00:29.146>And <00:00:29.240>we <00:00:29.333>can <00:00:29.426>take <00:00:29.520>these <00:00:29.613>lessons <00:00:29.706>for <00:00:29.799>our

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<00:00:30.270>And <00:00:30.271>we <00:00:30.272>can <00:00:30.273>take <00:00:30.275>these <00:00:30.276>lessons <00:00:30.277>for <00:00:30.279>our

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<00:00:30.280>And <00:00:30.435>we <00:00:30.591>can <00:00:30.746>take <00:00:30.902>these <00:00:31.057>lessons <00:00:31.213>for <00:00:31.368>our <00:00:31.524>modern-day <00:00:31.680>IT

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<00:00:32.509>modern-day <00:00:32.519>IT

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<00:00:32.520>modern-day <00:00:32.800>IT <00:00:33.080>operations <00:00:33.360>and <00:00:33.640>development. <00:00:33.920>Sometimes

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<00:00:34.630>operations <00:00:34.633>and <00:00:34.636>development. <00:00:34.639>Sometimes

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<00:00:34.640>operations <00:00:34.780>and <00:00:34.920>development. <00:00:35.060>Sometimes <00:00:35.200>these <00:00:35.340>are <00:00:35.480>lessons <00:00:35.620>of <00:00:35.760>what <00:00:35.900>to <00:00:36.040>do.

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<00:00:36.550>these <00:00:36.551>are <00:00:36.553>lessons <00:00:36.554>of <00:00:36.556>what <00:00:36.557>to <00:00:36.559>do.

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<00:00:36.560>these <00:00:36.673>are <00:00:36.786>lessons <00:00:36.899>of <00:00:37.013>what <00:00:37.126>to <00:00:37.239>do. <00:00:37.352>Today, <00:00:37.466>unfortunately, <00:00:37.579>we're <00:00:37.692>going <00:00:37.805>to <00:00:37.919>be

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<00:00:38.070>Today, <00:00:38.071>unfortunately, <00:00:38.073>we're <00:00:38.075>going <00:00:38.077>to <00:00:38.079>be

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<00:00:38.080>Today, <00:00:38.220>unfortunately, <00:00:38.360>we're <00:00:38.500>going <00:00:38.640>to <00:00:38.780>be <00:00:38.920>talking <00:00:39.059>about <00:00:39.199>the <00:00:39.339>Challenger <00:00:39.480>disaster

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<00:00:40.270>talking <00:00:40.272>about <00:00:40.274>the <00:00:40.276>Challenger <00:00:40.279>disaster

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<00:00:40.280>talking <00:00:40.407>about <00:00:40.534>the <00:00:40.661>Challenger <00:00:40.789>disaster <00:00:40.916>from <00:00:41.043>40 <00:00:41.170>years <00:00:41.298>ago, <00:00:41.425>something <00:00:41.552>about <00:00:41.680>what

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<00:00:42.590>from <00:00:42.591>40 <00:00:42.593>years <00:00:42.594>ago, <00:00:42.596>something <00:00:42.597>about <00:00:42.599>what

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<00:00:42.600>from <00:00:42.755>40 <00:00:42.911>years <00:00:43.066>ago, <00:00:43.222>something <00:00:43.377>about <00:00:43.533>what <00:00:43.688>not <00:00:43.844>to <00:00:44.000>do.

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<00:00:44.310>not <00:00:44.314>to <00:00:44.319>do.

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<00:00:44.320>not <00:00:44.605>to <00:00:44.890>do. <00:00:45.175>And

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And

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<00:00:45.280>And <00:00:45.435>just <00:00:45.591>for <00:00:45.746>those <00:00:45.902>of <00:00:46.057>you <00:00:46.213>who <00:00:46.368>don't <00:00:46.524>know, <00:00:46.680>to

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<00:00:47.350>just <00:00:47.351>for <00:00:47.352>those <00:00:47.353>of <00:00:47.354>you <00:00:47.355>who <00:00:47.356>don't <00:00:47.357>know, <00:00:47.359>to

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<00:00:47.360>just <00:00:47.460>for <00:00:47.560>those <00:00:47.660>of <00:00:47.760>you <00:00:47.860>who <00:00:47.960>don't <00:00:48.060>know, <00:00:48.160>to <00:00:48.260>remind <00:00:48.360>you, <00:00:48.460>Challenger <00:00:48.560>was <00:00:48.660>launched <00:00:48.760>in

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<00:00:50.070>remind <00:00:50.071>you, <00:00:50.073>Challenger <00:00:50.075>was <00:00:50.077>launched <00:00:50.079>in

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<00:00:50.080>remind <00:00:50.254>you, <00:00:50.430>Challenger <00:00:50.605>was <00:00:50.780>launched <00:00:50.955>in <00:00:51.129>January <00:00:51.305>of <00:00:51.480>1986.

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<00:00:52.430>January <00:00:52.434>of <00:00:52.439>1986.

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<00:00:52.440>January <00:00:52.614>of <00:00:52.790>1986. <00:00:52.964>A <00:00:53.140>very <00:00:53.315>successful <00:00:53.489>launch. <00:00:53.665>All <00:00:53.839>the

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<00:00:54.670>A <00:00:54.671>very <00:00:54.673>successful <00:00:54.675>launch. <00:00:54.677>All <00:00:54.679>the

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<00:00:54.680>A <00:00:54.820>very <00:00:54.960>successful <00:00:55.100>launch. <00:00:55.240>All <00:00:55.380>the <00:00:55.519>operations <00:00:55.660>were <00:00:55.800>successful. <00:00:55.940>All <00:00:56.080>the

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<00:00:57.350>operations <00:00:57.352>were <00:00:57.354>successful. <00:00:57.356>All <00:00:57.359>the

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<00:00:57.360>operations <00:00:57.487>were <00:00:57.614>successful. <00:00:57.741>All <00:00:57.869>the <00:00:57.996>metrics <00:00:58.123>were <00:00:58.250>green. <00:00:58.378>All <00:00:58.505>the <00:00:58.632>KPIs <00:00:58.760>were

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<00:01:00.350>metrics <00:01:00.351>were <00:01:00.353>green. <00:01:00.354>All <00:01:00.356>the <00:01:00.357>KPIs <00:01:00.359>were

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<00:01:00.360>metrics <00:01:00.487>were <00:01:00.614>green. <00:01:00.741>All <00:01:00.869>the <00:01:00.996>KPIs <00:01:01.123>were <00:01:01.250>successful. <00:01:01.378>And <00:01:01.505>suddenly, <00:01:01.632>73 <00:01:01.760>seconds

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<00:01:03.710>successful. <00:01:03.712>And <00:01:03.714>suddenly, <00:01:03.716>73 <00:01:03.719>seconds

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<00:01:03.720>successful. <00:01:03.894>And <00:01:04.069>suddenly, <00:01:04.245>73 <00:01:04.420>seconds <00:01:04.595>after <00:01:04.769>launch, <00:01:04.944>Challenger <00:01:05.120>disintegrated.

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<00:01:08.110>after <00:01:08.113>launch, <00:01:08.116>Challenger <00:01:08.119>disintegrated.

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<00:01:08.120>after <00:01:08.247>launch, <00:01:08.374>Challenger <00:01:08.501>disintegrated. <00:01:08.629>Why <00:01:08.756>did <00:01:08.883>this <00:01:09.010>happen? <00:01:09.138>Let's <00:01:09.265>do <00:01:09.392>a <00:01:09.520>little

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<00:01:10.230>Why <00:01:10.231>did <00:01:10.232>this <00:01:10.233>happen? <00:01:10.235>Let's <00:01:10.236>do <00:01:10.237>a <00:01:10.238>little

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<00:01:10.240>Why <00:01:10.339>did <00:01:10.440>this <00:01:10.539>happen? <00:01:10.640>Let's <00:01:10.740>do <00:01:10.839>a <00:01:10.940>little <00:01:11.039>bit <00:01:11.140>of <00:01:11.240>background <00:01:11.339>to <00:01:11.440>the <00:01:11.539>space <00:01:11.640>shuttle.

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<00:01:13.550>bit <00:01:13.551>of <00:01:13.553>background <00:01:13.554>to <00:01:13.556>the <00:01:13.557>space <00:01:13.559>shuttle.

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<00:01:13.560>bit <00:01:13.667>of <00:01:13.775>background <00:01:13.883>to <00:01:13.990>the <00:01:14.098>space <00:01:14.206>shuttle. <00:01:14.313>Comparing <00:01:14.421>the <00:01:14.529>space <00:01:14.636>shuttle <00:01:14.744>or <00:01:14.852>flying <00:01:14.960>to

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<00:01:15.910>Comparing <00:01:15.911>the <00:01:15.913>space <00:01:15.914>shuttle <00:01:15.916>or <00:01:15.917>flying <00:01:15.919>to

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<00:01:15.920>Comparing <00:01:16.027>the <00:01:16.135>space <00:01:16.243>shuttle <00:01:16.350>or <00:01:16.458>flying <00:01:16.566>to <00:01:16.673>space <00:01:16.781>with <00:01:16.889>the <00:01:16.996>airplane <00:01:17.104>shows <00:01:17.212>that <00:01:17.320>they

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<00:01:18.830>space <00:01:18.831>with <00:01:18.833>the <00:01:18.834>airplane <00:01:18.836>shows <00:01:18.837>that <00:01:18.839>they

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<00:01:18.840>space <00:01:18.947>with <00:01:19.055>the <00:01:19.163>airplane <00:01:19.270>shows <00:01:19.378>that <00:01:19.486>they <00:01:19.593>are <00:01:19.701>very <00:01:19.809>different. <00:01:19.916>30 <00:01:20.024>years <00:01:20.132>after <00:01:20.240>the

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<00:01:21.750>are <00:01:21.751>very <00:01:21.753>different. <00:01:21.754>30 <00:01:21.756>years <00:01:21.757>after <00:01:21.759>the

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<00:01:21.760>are <00:01:21.876>very <00:01:21.993>different. <00:01:22.110>30 <00:01:22.226>years <00:01:22.343>after <00:01:22.460>the <00:01:22.576>first <00:01:22.693>flight, <00:01:22.810>we <00:01:22.926>already <00:01:23.043>had <00:01:23.160>airliners.

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<00:01:26.110>first <00:01:26.111>flight, <00:01:26.113>we <00:01:26.115>already <00:01:26.117>had <00:01:26.119>airliners.

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<00:01:26.120>first <00:01:26.247>flight, <00:01:26.374>we <00:01:26.501>already <00:01:26.629>had <00:01:26.756>airliners. <00:01:26.883>Flight <00:01:27.010>was <00:01:27.138>something <00:01:27.265>natural. <00:01:27.392>Flight <00:01:27.520>was

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<00:01:27.910>Flight <00:01:27.911>was <00:01:27.913>something <00:01:27.915>natural. <00:01:27.917>Flight <00:01:27.919>was

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<00:01:27.920>Flight <00:01:28.047>was <00:01:28.174>something <00:01:28.301>natural. <00:01:28.429>Flight <00:01:28.556>was <00:01:28.683>something <00:01:28.810>that <00:01:28.938>everyone <00:01:29.065>was <00:01:29.192>doing. <00:01:29.320>20

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<00:01:30.470>something <00:01:30.471>that <00:01:30.473>everyone <00:01:30.475>was <00:01:30.477>doing. <00:01:30.479>20

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<00:01:30.480>something <00:01:30.596>that <00:01:30.713>everyone <00:01:30.830>was <00:01:30.946>doing. <00:01:31.063>20 <00:01:31.180>years <00:01:31.296>after <00:01:31.413>the <00:01:31.530>face <00:01:31.646>first <00:01:31.763>flight <00:01:31.880>into

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<00:01:33.150>years <00:01:33.151>after <00:01:33.153>the <00:01:33.154>face <00:01:33.156>first <00:01:33.157>flight <00:01:33.158>into

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<00:01:33.160>years <00:01:33.259>after <00:01:33.360>the <00:01:33.460>face <00:01:33.560>first <00:01:33.660>flight <00:01:33.759>into <00:01:33.860>space, <00:01:33.960>it <00:01:34.060>was <00:01:34.160>still <00:01:34.259>primitive <00:01:34.360>and <00:01:34.460>it <00:01:34.560>was

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<00:01:35.789>space, <00:01:35.791>it <00:01:35.792>was <00:01:35.793>still <00:01:35.795>primitive <00:01:35.796>and <00:01:35.797>it <00:01:35.798>was

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<00:01:35.800>space, <00:01:35.955>it <00:01:36.111>was <00:01:36.266>still <00:01:36.422>primitive <00:01:36.577>and <00:01:36.733>it <00:01:36.888>was <00:01:37.044>still <00:01:37.200>uh

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<00:01:37.390>still <00:01:37.399>uh

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<00:01:37.400>still <00:01:38.100>uh <00:01:38.800>experimental.

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experimental.

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<00:01:39.960>experimental. <00:01:40.160>In <00:01:40.360>1953, <00:01:40.560>50 <00:01:40.760>years <00:01:40.960>after <00:01:41.160>the <00:01:41.360>first

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<00:01:42.470>In <00:01:42.471>1953, <00:01:42.473>50 <00:01:42.474>years <00:01:42.476>after <00:01:42.477>the <00:01:42.478>first

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<00:01:42.479>In <00:01:42.658>1953, <00:01:42.837>50 <00:01:43.016>years <00:01:43.194>after <00:01:43.373>the <00:01:43.552>first <00:01:43.731>flight,

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flight,

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<00:01:43.880>flight, <00:01:44.113>50 <00:01:44.346>million <00:01:44.580>people <00:01:44.813>had <00:01:45.046>already <00:01:45.280>flown.

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<00:01:46.990>50 <00:01:46.991>million <00:01:46.993>people <00:01:46.995>had <00:01:46.997>already <00:01:46.999>flown.

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<00:01:47.000>50 <00:01:47.127>million <00:01:47.254>people <00:01:47.381>had <00:01:47.509>already <00:01:47.636>flown. <00:01:47.763>Whereas <00:01:47.890>in <00:01:48.018>1981, <00:01:48.145>the <00:01:48.272>space <00:01:48.400>shuttle

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<00:01:50.310>Whereas <00:01:50.311>in <00:01:50.313>1981, <00:01:50.315>the <00:01:50.317>space <00:01:50.318>shuttle

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<00:01:50.320>Whereas <00:01:50.460>in <00:01:50.600>1981, <00:01:50.740>the <00:01:50.880>space <00:01:51.020>shuttle <00:01:51.160>constantly <00:01:51.300>became <00:01:51.440>something <00:01:51.580>that <00:01:51.720>was

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<00:01:52.070>constantly <00:01:52.072>became <00:01:52.074>something <00:01:52.076>that <00:01:52.079>was

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<00:01:52.080>constantly <00:01:52.280>became <00:01:52.480>something <00:01:52.679>that <00:01:52.880>was <00:01:53.080>difficult <00:01:53.280>to <00:01:53.480>operate.

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<00:01:54.630>difficult <00:01:54.634>to <00:01:54.639>operate.

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<00:01:54.640>difficult <00:01:54.767>to <00:01:54.894>operate. <00:01:55.021>One <00:01:55.149>of <00:01:55.276>the <00:01:55.403>things <00:01:55.530>I'm <00:01:55.658>proud <00:01:55.785>about <00:01:55.912>as <00:01:56.040>an

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<00:01:56.229>One <00:01:56.231>of <00:01:56.232>the <00:01:56.233>things <00:01:56.234>I'm <00:01:56.235>proud <00:01:56.236>about <00:01:56.237>as <00:01:56.239>an

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<00:01:56.240>One <00:01:56.333>of <00:01:56.426>the <00:01:56.520>things <00:01:56.613>I'm <00:01:56.706>proud <00:01:56.800>about <00:01:56.893>as <00:01:56.986>an <00:01:57.080>IBMer <00:01:57.173>is <00:01:57.266>IBM's <00:01:57.360>rich <00:01:57.453>history <00:01:57.546>in <00:01:57.640>space

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<00:01:58.950>IBMer <00:01:58.951>is <00:01:58.953>IBM's <00:01:58.954>rich <00:01:58.956>history <00:01:58.957>in <00:01:58.959>space

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<00:01:58.960>IBMer <00:01:59.076>is <00:01:59.193>IBM's <00:01:59.310>rich <00:01:59.426>history <00:01:59.543>in <00:01:59.660>space <00:01:59.776>exploration. <00:01:59.893>I <00:02:00.010>have <00:02:00.126>here <00:02:00.243>a <00:02:00.360>medallion

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<00:02:02.230>exploration. <00:02:02.231>I <00:02:02.233>have <00:02:02.235>here <00:02:02.237>a <00:02:02.238>medallion

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<00:02:02.240>exploration. <00:02:02.339>I <00:02:02.440>have <00:02:02.539>here <00:02:02.640>a <00:02:02.740>medallion <00:02:02.839>that <00:02:02.940>was <00:02:03.039>minted <00:02:03.140>by <00:02:03.240>IBM <00:02:03.339>and <00:02:03.440>given <00:02:03.539>to <00:02:03.640>all

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<00:02:04.590>that <00:02:04.591>was <00:02:04.592>minted <00:02:04.593>by <00:02:04.594>IBM <00:02:04.595>and <00:02:04.596>given <00:02:04.597>to <00:02:04.598>all

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<00:02:04.600>that <00:02:04.693>was <00:02:04.786>minted <00:02:04.880>by <00:02:04.973>IBM <00:02:05.066>and <00:02:05.160>given <00:02:05.253>to <00:02:05.346>all <00:02:05.440>IBMers <00:02:05.533>who <00:02:05.626>worked <00:02:05.720>on <00:02:05.813>the <00:02:05.906>space <00:02:06.000>program.

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<00:02:07.630>IBMers <00:02:07.631>who <00:02:07.633>worked <00:02:07.634>on <00:02:07.636>the <00:02:07.637>space <00:02:07.639>program.

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<00:02:07.640>IBMers <00:02:07.756>who <00:02:07.873>worked <00:02:07.990>on <00:02:08.106>the <00:02:08.223>space <00:02:08.340>program. <00:02:08.456>It's <00:02:08.573>operational, <00:02:08.690>it <00:02:08.806>says <00:02:08.923>there. <00:02:09.039>The

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<00:02:09.789>It's <00:02:09.791>operational, <00:02:09.793>it <00:02:09.795>says <00:02:09.797>there. <00:02:09.799>The

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<00:02:09.800>It's <00:02:09.927>operational, <00:02:10.054>it <00:02:10.181>says <00:02:10.309>there. <00:02:10.436>The <00:02:10.563>declaration <00:02:10.690>that <00:02:10.818>the <00:02:10.945>space <00:02:11.072>shuttle <00:02:11.200>was

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<00:02:11.949>declaration <00:02:11.950>that <00:02:11.952>the <00:02:11.954>space <00:02:11.956>shuttle <00:02:11.958>was

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<00:02:11.959>declaration <00:02:12.075>that <00:02:12.192>the <00:02:12.309>space <00:02:12.425>shuttle <00:02:12.542>was <00:02:12.659>no <00:02:12.775>longer <00:02:12.892>in <00:02:13.009>an <00:02:13.125>experimental <00:02:13.242>way <00:02:13.359>of

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<00:02:13.670>no <00:02:13.671>longer <00:02:13.673>in <00:02:13.674>an <00:02:13.676>experimental <00:02:13.677>way <00:02:13.679>of

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<00:02:13.680>no <00:02:13.780>longer <00:02:13.880>in <00:02:13.980>an <00:02:14.080>experimental <00:02:14.180>way <00:02:14.280>of <00:02:14.380>going <00:02:14.480>to <00:02:14.580>space, <00:02:14.680>but <00:02:14.780>a <00:02:14.880>standard <00:02:14.980>way, <00:02:15.080>a

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<00:02:15.990>going <00:02:15.991>to <00:02:15.992>space, <00:02:15.993>but <00:02:15.995>a <00:02:15.996>standard <00:02:15.997>way, <00:02:15.999>a

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<00:02:16.000>going <00:02:16.100>to <00:02:16.200>space, <00:02:16.300>but <00:02:16.400>a <00:02:16.500>standard <00:02:16.600>way, <00:02:16.700>a <00:02:16.800>safe <00:02:16.900>way <00:02:17.000>of <00:02:17.100>going <00:02:17.200>to <00:02:17.300>space, <00:02:17.400>little

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<00:02:17.870>safe <00:02:17.871>way <00:02:17.873>of <00:02:17.874>going <00:02:17.876>to <00:02:17.877>space, <00:02:17.879>little

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<00:02:17.880>safe <00:02:18.019>way <00:02:18.160>of <00:02:18.299>going <00:02:18.440>to <00:02:18.579>space, <00:02:18.720>little <00:02:18.859>different <00:02:19.000>between <00:02:19.140>an <00:02:19.280>airline.

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<00:02:22.640>But <00:02:22.839>the <00:02:23.040>reality <00:02:23.239>is <00:02:23.440>that <00:02:23.640>the <00:02:23.839>shuttle <00:02:24.040>was

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<00:02:25.110>But <00:02:25.111>the <00:02:25.112>reality <00:02:25.113>is <00:02:25.115>that <00:02:25.116>the <00:02:25.117>shuttle <00:02:25.119>was

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<00:02:25.120>But <00:02:25.220>the <00:02:25.320>reality <00:02:25.420>is <00:02:25.520>that <00:02:25.620>the <00:02:25.720>shuttle <00:02:25.820>was <00:02:25.920>never <00:02:26.020>standard. <00:02:26.120>It <00:02:26.220>was <00:02:26.320>never <00:02:26.420>simple, <00:02:26.520>it

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<00:02:27.230>never <00:02:27.231>standard. <00:02:27.233>It <00:02:27.234>was <00:02:27.236>never <00:02:27.237>simple, <00:02:27.239>it

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<00:02:27.240>never <00:02:27.340>standard. <00:02:27.440>It <00:02:27.540>was <00:02:27.640>never <00:02:27.740>simple, <00:02:27.840>it <00:02:27.940>was <00:02:28.040>never <00:02:28.140>easily <00:02:28.240>deployed <00:02:28.340>if <00:02:28.440>we <00:02:28.540>take <00:02:28.640>it

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<00:02:30.110>was <00:02:30.111>never <00:02:30.112>easily <00:02:30.113>deployed <00:02:30.115>if <00:02:30.116>we <00:02:30.117>take <00:02:30.119>it

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<00:02:30.120>was <00:02:30.275>never <00:02:30.431>easily <00:02:30.586>deployed <00:02:30.742>if <00:02:30.897>we <00:02:31.053>take <00:02:31.208>it <00:02:31.364>into <00:02:31.520>uh

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<00:02:31.949>into <00:02:31.958>uh

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<00:02:31.959>into <00:02:32.159>uh <00:02:32.359>into <00:02:32.559>what <00:02:32.759>we <00:02:32.959>do <00:02:33.159>in <00:02:33.359>development.

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<00:02:35.430>into <00:02:35.431>what <00:02:35.433>we <00:02:35.435>do <00:02:35.437>in <00:02:35.439>development.

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<00:02:35.440>into <00:02:35.579>what <00:02:35.720>we <00:02:35.859>do <00:02:36.000>in <00:02:36.140>development. <00:02:36.280>The <00:02:36.420>first <00:02:36.560>non-astronaut, <00:02:36.700>the <00:02:36.840>first

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<00:02:37.350>The <00:02:37.352>first <00:02:37.354>non-astronaut, <00:02:37.356>the <00:02:37.359>first

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<00:02:37.360>The <00:02:37.487>first <00:02:37.614>non-astronaut, <00:02:37.741>the <00:02:37.869>first <00:02:37.996>regular <00:02:38.123>person <00:02:38.250>who <00:02:38.378>was <00:02:38.505>supposed <00:02:38.632>to <00:02:38.760>fly

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<00:02:39.110>regular <00:02:39.111>person <00:02:39.113>who <00:02:39.114>was <00:02:39.116>supposed <00:02:39.117>to <00:02:39.119>fly

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<00:02:39.120>regular <00:02:39.247>person <00:02:39.374>who <00:02:39.501>was <00:02:39.629>supposed <00:02:39.756>to <00:02:39.883>fly <00:02:40.010>into <00:02:40.138>space <00:02:40.265>was <00:02:40.392>a <00:02:40.520>teacher,

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<00:02:41.310>into <00:02:41.312>space <00:02:41.314>was <00:02:41.316>a <00:02:41.319>teacher,

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<00:02:41.320>into <00:02:41.459>space <00:02:41.600>was <00:02:41.739>a <00:02:41.880>teacher, <00:02:42.019>a <00:02:42.160>high <00:02:42.299>school <00:02:42.440>social <00:02:42.579>sciences <00:02:42.720>teacher,

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<00:02:43.310>a <00:02:43.311>high <00:02:43.313>school <00:02:43.315>social <00:02:43.317>sciences <00:02:43.319>teacher,

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<00:02:43.320>a <00:02:43.427>high <00:02:43.535>school <00:02:43.643>social <00:02:43.750>sciences <00:02:43.858>teacher, <00:02:43.966>and <00:02:44.073>she <00:02:44.181>was <00:02:44.289>scheduled <00:02:44.396>for <00:02:44.504>July <00:02:44.612>of <00:02:44.720>1985.

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<00:02:47.110>and <00:02:47.111>she <00:02:47.112>was <00:02:47.113>scheduled <00:02:47.115>for <00:02:47.116>July <00:02:47.117>of <00:02:47.119>1985.

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<00:02:47.120>and <00:02:47.236>she <00:02:47.353>was <00:02:47.470>scheduled <00:02:47.586>for <00:02:47.703>July <00:02:47.820>of <00:02:47.936>1985. <00:02:48.053>But <00:02:48.170>the <00:02:48.286>flight <00:02:48.403>was <00:02:48.520>delayed.

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<00:02:49.230>But <00:02:49.232>the <00:02:49.234>flight <00:02:49.236>was <00:02:49.239>delayed.

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<00:02:49.240>But <00:02:49.395>the <00:02:49.551>flight <00:02:49.706>was <00:02:49.862>delayed. <00:02:50.017>And <00:02:50.173>the <00:02:50.328>flight <00:02:50.484>was <00:02:50.640>delayed.

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<00:02:51.110>And <00:02:51.112>the <00:02:51.114>flight <00:02:51.116>was <00:02:51.119>delayed.

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<00:02:51.120>And <00:02:51.236>the <00:02:51.353>flight <00:02:51.470>was <00:02:51.586>delayed. <00:02:51.703>And <00:02:51.820>the <00:02:51.936>flight <00:02:52.053>was <00:02:52.170>delayed. <00:02:52.286>Now, <00:02:52.403>if <00:02:52.520>you

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<00:02:53.710>And <00:02:53.711>the <00:02:53.712>flight <00:02:53.713>was <00:02:53.715>delayed. <00:02:53.716>Now, <00:02:53.717>if <00:02:53.719>you

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<00:02:53.720>And <00:02:53.813>the <00:02:53.906>flight <00:02:54.000>was <00:02:54.093>delayed. <00:02:54.186>Now, <00:02:54.280>if <00:02:54.373>you <00:02:54.466>take <00:02:54.560>an <00:02:54.653>airline <00:02:54.746>and <00:02:54.840>it <00:02:54.933>tells <00:02:55.026>you <00:02:55.120>that

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<00:02:55.790>take <00:02:55.791>an <00:02:55.792>airline <00:02:55.793>and <00:02:55.795>it <00:02:55.796>tells <00:02:55.797>you <00:02:55.799>that

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<00:02:55.800>take <00:02:55.927>an <00:02:56.054>airline <00:02:56.181>and <00:02:56.309>it <00:02:56.436>tells <00:02:56.563>you <00:02:56.690>that <00:02:56.818>you're <00:02:56.945>scheduled <00:02:57.072>for <00:02:57.200>1985,

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<00:02:58.270>you're <00:02:58.273>scheduled <00:02:58.276>for <00:02:58.279>1985,

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<00:02:58.280>you're <00:02:58.420>scheduled <00:02:58.560>for <00:02:58.700>1985, <00:02:58.840>but <00:02:58.980>you <00:02:59.120>actually <00:02:59.260>launch <00:02:59.400>in <00:02:59.540>1986, <00:02:59.680>you're

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<00:03:00.949>but <00:03:00.950>you <00:03:00.952>actually <00:03:00.953>launch <00:03:00.955>in <00:03:00.956>1986, <00:03:00.958>you're

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<00:03:00.959>but <00:03:01.052>you <00:03:01.145>actually <00:03:01.239>launch <00:03:01.332>in <00:03:01.425>1986, <00:03:01.519>you're <00:03:01.612>going <00:03:01.705>to <00:03:01.799>say, <00:03:01.892>"This <00:03:01.985>is <00:03:02.079>no <00:03:02.172>good. <00:03:02.265>I <00:03:02.359>don't

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<00:03:03.150>going <00:03:03.151>to <00:03:03.152>say, <00:03:03.153>"This <00:03:03.154>is <00:03:03.155>no <00:03:03.156>good. <00:03:03.157>I <00:03:03.159>don't

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<00:03:03.160>going <00:03:03.247>to <00:03:03.335>say, <00:03:03.422>"This <00:03:03.510>is <00:03:03.597>no <00:03:03.685>good. <00:03:03.772>I <00:03:03.859>don't <00:03:03.947>want <00:03:04.035>this." <00:03:04.122>There <00:03:04.210>was <00:03:04.297>a <00:03:04.385>lot <00:03:04.472>of <00:03:04.560>pressure

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<00:03:05.190>want <00:03:05.191>this." <00:03:05.192>There <00:03:05.193>was <00:03:05.195>a <00:03:05.196>lot <00:03:05.197>of <00:03:05.198>pressure

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<00:03:05.200>want <00:03:05.293>this." <00:03:05.386>There <00:03:05.480>was <00:03:05.573>a <00:03:05.666>lot <00:03:05.760>of <00:03:05.853>pressure <00:03:05.946>on <00:03:06.040>NASA <00:03:06.133>to <00:03:06.226>fulfill <00:03:06.320>the <00:03:06.413>promise <00:03:06.506>of <00:03:06.600>the

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<00:03:08.070>on <00:03:08.071>NASA <00:03:08.072>to <00:03:08.073>fulfill <00:03:08.075>the <00:03:08.076>promise <00:03:08.077>of <00:03:08.079>the

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<00:03:08.080>on <00:03:08.187>NASA <00:03:08.295>to <00:03:08.403>fulfill <00:03:08.510>the <00:03:08.618>promise <00:03:08.726>of <00:03:08.833>the <00:03:08.941>space <00:03:09.049>shuttle, <00:03:09.156>that <00:03:09.264>spaceflight <00:03:09.372>would <00:03:09.480>be

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<00:03:10.630>space <00:03:10.631>shuttle, <00:03:10.633>that <00:03:10.635>spaceflight <00:03:10.637>would <00:03:10.638>be

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<00:03:10.640>space <00:03:10.756>shuttle, <00:03:10.873>that <00:03:10.989>spaceflight <00:03:11.106>would <00:03:11.223>be <00:03:11.339>simple, <00:03:11.456>would <00:03:11.573>be <00:03:11.690>easy, <00:03:11.806>would <00:03:11.923>be <00:03:12.040>cheap,

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<00:03:12.990>simple, <00:03:12.991>would <00:03:12.993>be <00:03:12.994>easy, <00:03:12.996>would <00:03:12.997>be <00:03:12.999>cheap,

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<00:03:13.000>simple, <00:03:13.140>would <00:03:13.280>be <00:03:13.420>easy, <00:03:13.560>would <00:03:13.700>be <00:03:13.840>cheap, <00:03:13.980>would <00:03:14.120>be <00:03:14.260>a <00:03:14.400>commodity.

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<00:03:14.949>would <00:03:14.952>be <00:03:14.955>a <00:03:14.958>commodity.

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<00:03:14.959>would <00:03:15.239>be <00:03:15.519>a <00:03:15.799>commodity. <00:03:16.079>And <00:03:16.359>finally,

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<00:03:16.670>And <00:03:16.679>finally,

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<00:03:16.680>And <00:03:17.146>finally, <00:03:17.613>January <00:03:18.080>1928,

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<00:03:19.270>January <00:03:19.279>1928,

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<00:03:19.280>January <00:03:19.513>1928, <00:03:19.746>the <00:03:19.980>space <00:03:20.213>shuttle <00:03:20.446>launched. <00:03:20.680>By

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<00:03:21.030>the <00:03:21.032>space <00:03:21.034>shuttle <00:03:21.036>launched. <00:03:21.039>By

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<00:03:21.040>the <00:03:21.179>space <00:03:21.320>shuttle <00:03:21.459>launched. <00:03:21.600>By <00:03:21.739>coincidence, <00:03:21.880>it <00:03:22.019>was <00:03:22.160>the <00:03:22.299>coldest <00:03:22.440>launch

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<00:03:24.630>coincidence, <00:03:24.631>it <00:03:24.633>was <00:03:24.635>the <00:03:24.637>coldest <00:03:24.638>launch

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<00:03:24.640>coincidence, <00:03:24.747>it <00:03:24.855>was <00:03:24.963>the <00:03:25.070>coldest <00:03:25.178>launch <00:03:25.286>ever <00:03:25.393>for <00:03:25.501>the <00:03:25.609>space <00:03:25.716>shuttle. <00:03:25.824>It <00:03:25.932>was <00:03:26.040>just

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<00:03:26.990>ever <00:03:26.991>for <00:03:26.992>the <00:03:26.993>space <00:03:26.995>shuttle. <00:03:26.996>It <00:03:26.997>was <00:03:26.999>just

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<00:03:27.000>ever <00:03:27.140>for <00:03:27.280>the <00:03:27.420>space <00:03:27.560>shuttle. <00:03:27.700>It <00:03:27.840>was <00:03:27.980>just <00:03:28.120>above <00:03:28.260>0° <00:03:28.400>C,

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<00:03:29.030>above <00:03:29.034>0° <00:03:29.039>C,

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<00:03:29.040>above <00:03:29.320>0° <00:03:29.600>C, <00:03:29.880>just <00:03:30.160>above <00:03:30.440>freezing.

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<00:03:31.030>just <00:03:31.034>above <00:03:31.039>freezing.

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<00:03:31.040>just <00:03:31.273>above <00:03:31.506>freezing. <00:03:31.739>And <00:03:31.973>because <00:03:32.206>of <00:03:32.440>that,

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<00:03:33.910>And <00:03:33.913>because <00:03:33.916>of <00:03:33.919>that,

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<00:03:33.920>And <00:03:34.075>because <00:03:34.231>of <00:03:34.386>that, <00:03:34.542>73 <00:03:34.697>seconds <00:03:34.853>after <00:03:35.008>launch, <00:03:35.164>the <00:03:35.320>shuttle

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<00:03:36.829>73 <00:03:36.831>seconds <00:03:36.833>after <00:03:36.835>launch, <00:03:36.837>the <00:03:36.839>shuttle

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<00:03:36.840>73 <00:03:37.073>seconds <00:03:37.306>after <00:03:37.540>launch, <00:03:37.773>the <00:03:38.006>shuttle <00:03:38.240>exploded.

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exploded.

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<00:03:39.040>exploded. <00:03:39.239>Now, <00:03:39.440>why <00:03:39.640>did <00:03:39.840>the <00:03:40.040>shuttle <00:03:40.239>explode? <00:03:40.440>Didn't

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<00:03:40.829>Now, <00:03:40.831>why <00:03:40.833>did <00:03:40.834>the <00:03:40.835>shuttle <00:03:40.837>explode? <00:03:40.839>Didn't

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<00:03:40.840>Now, <00:03:40.939>why <00:03:41.038>did <00:03:41.137>the <00:03:41.236>shuttle <00:03:41.335>explode? <00:03:41.434>Didn't <00:03:41.533>they <00:03:41.632>know <00:03:41.731>that <00:03:41.830>they <00:03:41.929>couldn't <00:03:42.028>launch <00:03:42.127>when

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<00:03:42.270>they <00:03:42.271>know <00:03:42.273>that <00:03:42.274>they <00:03:42.276>couldn't <00:03:42.277>launch <00:03:42.279>when

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<00:03:42.280>they <00:03:42.373>know <00:03:42.466>that <00:03:42.560>they <00:03:42.653>couldn't <00:03:42.746>launch <00:03:42.840>when <00:03:42.933>it <00:03:43.026>was <00:03:43.120>too <00:03:43.213>cold? <00:03:43.306>And <00:03:43.400>why <00:03:43.493>do <00:03:43.586>they <00:03:43.680>care

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<00:03:44.670>it <00:03:44.671>was <00:03:44.672>too <00:03:44.673>cold? <00:03:44.674>And <00:03:44.675>why <00:03:44.676>do <00:03:44.677>they <00:03:44.679>care

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<00:03:44.680>it <00:03:44.780>was <00:03:44.880>too <00:03:44.980>cold? <00:03:45.080>And <00:03:45.180>why <00:03:45.280>do <00:03:45.380>they <00:03:45.480>care <00:03:45.580>about <00:03:45.680>the <00:03:45.780>temperature <00:03:45.880>in <00:03:45.980>any <00:03:46.080>case?

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<00:03:47.910>about <00:03:47.911>the <00:03:47.913>temperature <00:03:47.915>in <00:03:47.917>any <00:03:47.919>case?

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<00:03:47.920>about <00:03:48.050>the <00:03:48.181>temperature <00:03:48.311>in <00:03:48.442>any <00:03:48.572>case? <00:03:48.703>Well,

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Well,

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<00:03:48.800>Well, <00:03:48.975>if <00:03:49.150>we <00:03:49.325>look <00:03:49.500>at <00:03:49.675>the <00:03:49.850>telemetry <00:03:50.025>that <00:03:50.200>came

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<00:03:50.990>if <00:03:50.991>we <00:03:50.992>look <00:03:50.993>at <00:03:50.995>the <00:03:50.996>telemetry <00:03:50.997>that <00:03:50.999>came

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<00:03:51.000>if <00:03:51.155>we <00:03:51.311>look <00:03:51.466>at <00:03:51.622>the <00:03:51.777>telemetry <00:03:51.933>that <00:03:52.088>came <00:03:52.244>from <00:03:52.400>the

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<00:03:53.070>from <00:03:53.078>the

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<00:03:53.079>from <00:03:53.235>the <00:03:53.391>at <00:03:53.546>the <00:03:53.702>telemetry <00:03:53.857>coming <00:03:54.013>out, <00:03:54.168>you <00:03:54.324>can <00:03:54.480>see

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<00:03:56.630>at <00:03:56.631>the <00:03:56.632>telemetry <00:03:56.633>coming <00:03:56.635>out, <00:03:56.636>you <00:03:56.637>can <00:03:56.638>see

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<00:03:56.640>at <00:03:56.727>the <00:03:56.815>telemetry <00:03:56.902>coming <00:03:56.989>out, <00:03:57.077>you <00:03:57.165>can <00:03:57.252>see <00:03:57.339>a <00:03:57.427>small <00:03:57.515>spark <00:03:57.602>coming <00:03:57.690>out <00:03:57.777>the <00:03:57.864>side <00:03:57.952>of <00:03:58.040>the

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<00:03:58.950>a <00:03:58.951>small <00:03:58.952>spark <00:03:58.953>coming <00:03:58.954>out <00:03:58.955>the <00:03:58.956>side <00:03:58.957>of <00:03:58.959>the

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<00:03:58.960>a <00:03:59.047>small <00:03:59.135>spark <00:03:59.222>coming <00:03:59.310>out <00:03:59.397>the <00:03:59.485>side <00:03:59.572>of <00:03:59.660>the <00:03:59.747>space <00:03:59.835>shuttle. <00:03:59.922>A <00:04:00.010>small <00:04:00.097>amount <00:04:00.185>of <00:04:00.272>hot <00:04:00.360>gas

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<00:04:02.670>space <00:04:02.671>shuttle. <00:04:02.672>A <00:04:02.673>small <00:04:02.675>amount <00:04:02.676>of <00:04:02.677>hot <00:04:02.679>gas

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<00:04:02.680>space <00:04:02.855>shuttle. <00:04:03.030>A <00:04:03.205>small <00:04:03.380>amount <00:04:03.555>of <00:04:03.730>hot <00:04:03.905>gas <00:04:04.080>escapes

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escapes

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<00:04:04.400>escapes <00:04:05.363>and

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and

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<00:04:05.480>and <00:04:05.829>reaches <00:04:06.179>the <00:04:06.530>fuel <00:04:06.880>tank

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<00:04:07.670>reaches <00:04:07.673>the <00:04:07.676>fuel <00:04:07.679>tank

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<00:04:07.680>reaches <00:04:07.913>the <00:04:08.146>fuel <00:04:08.380>tank <00:04:08.613>causing <00:04:08.846>the <00:04:09.080>explosion.

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<00:04:10.750>causing <00:04:10.754>the <00:04:10.759>explosion.

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<00:04:10.760>causing <00:04:10.915>the <00:04:11.071>explosion. <00:04:11.226>What <00:04:11.382>happened? <00:04:11.537>We <00:04:11.693>have <00:04:11.848>it's <00:04:12.004>called <00:04:12.160>an

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<00:04:12.990>What <00:04:12.991>happened? <00:04:12.993>We <00:04:12.994>have <00:04:12.996>it's <00:04:12.997>called <00:04:12.999>an

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<00:04:13.000>What <00:04:13.127>happened? <00:04:13.254>We <00:04:13.381>have <00:04:13.509>it's <00:04:13.636>called <00:04:13.763>an <00:04:13.890>O-ring. <00:04:14.018>If <00:04:14.145>you <00:04:14.272>look <00:04:14.400>at

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<00:04:14.949>O-ring. <00:04:14.951>If <00:04:14.953>you <00:04:14.955>look <00:04:14.958>at

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<00:04:14.959>O-ring. <00:04:15.075>If <00:04:15.192>you <00:04:15.309>look <00:04:15.425>at <00:04:15.542>this <00:04:15.659>pipe <00:04:15.775>that's <00:04:15.892>part <00:04:16.009>of <00:04:16.125>the <00:04:16.242>rocket <00:04:16.358>that

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<00:04:17.110>this <00:04:17.111>pipe <00:04:17.112>that's <00:04:17.113>part <00:04:17.115>of <00:04:17.116>the <00:04:17.117>rocket <00:04:17.119>that

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<00:04:17.120>this <00:04:17.227>pipe <00:04:17.335>that's <00:04:17.443>part <00:04:17.550>of <00:04:17.658>the <00:04:17.766>rocket <00:04:17.873>that <00:04:17.981>helped <00:04:18.089>launch <00:04:18.196>the <00:04:18.304>space <00:04:18.412>shuttle, <00:04:18.519>there's

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<00:04:18.870>helped <00:04:18.871>launch <00:04:18.873>the <00:04:18.875>space <00:04:18.877>shuttle, <00:04:18.879>there's

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<00:04:18.880>helped <00:04:18.987>launch <00:04:19.095>the <00:04:19.203>space <00:04:19.310>shuttle, <00:04:19.418>there's <00:04:19.526>a <00:04:19.633>rubber <00:04:19.741>ring <00:04:19.849>inside. <00:04:19.956>The <00:04:20.064>role <00:04:20.172>of <00:04:20.279>the

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<00:04:21.470>a <00:04:21.471>rubber <00:04:21.472>ring <00:04:21.473>inside. <00:04:21.475>The <00:04:21.476>role <00:04:21.477>of <00:04:21.479>the

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<00:04:21.480>a <00:04:21.573>rubber <00:04:21.666>ring <00:04:21.760>inside. <00:04:21.853>The <00:04:21.946>role <00:04:22.040>of <00:04:22.133>the <00:04:22.226>rubber <00:04:22.320>ring <00:04:22.413>is <00:04:22.506>to <00:04:22.600>expand <00:04:22.693>and <00:04:22.786>contract <00:04:22.880>as

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<00:04:24.070>rubber <00:04:24.071>ring <00:04:24.072>is <00:04:24.073>to <00:04:24.075>expand <00:04:24.076>and <00:04:24.077>contract <00:04:24.079>as

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<00:04:24.080>rubber <00:04:24.173>ring <00:04:24.266>is <00:04:24.359>to <00:04:24.453>expand <00:04:24.546>and <00:04:24.640>contract <00:04:24.733>as <00:04:24.826>the <00:04:24.919>shuttle <00:04:25.013>flies. <00:04:25.106>And <00:04:25.200>if <00:04:25.293>it <00:04:25.386>can't <00:04:25.479>do

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<00:04:26.350>the <00:04:26.351>shuttle <00:04:26.352>flies. <00:04:26.353>And <00:04:26.355>if <00:04:26.356>it <00:04:26.357>can't <00:04:26.359>do

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<00:04:26.360>the <00:04:26.460>shuttle <00:04:26.560>flies. <00:04:26.660>And <00:04:26.760>if <00:04:26.860>it <00:04:26.960>can't <00:04:27.060>do <00:04:27.160>that, <00:04:27.260>if <00:04:27.360>it's <00:04:27.460>frozen <00:04:27.560>solid <00:04:27.660>and <00:04:27.760>can't

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<00:04:28.830>that, <00:04:28.831>if <00:04:28.832>it's <00:04:28.834>frozen <00:04:28.835>solid <00:04:28.837>and <00:04:28.839>can't

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<00:04:28.840>that, <00:04:28.947>if <00:04:29.055>it's <00:04:29.163>frozen <00:04:29.270>solid <00:04:29.378>and <00:04:29.486>can't <00:04:29.593>move, <00:04:29.701>that <00:04:29.809>means <00:04:29.916>that <00:04:30.024>it's <00:04:30.132>not <00:04:30.239>keeping

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<00:04:30.950>move, <00:04:30.951>that <00:04:30.953>means <00:04:30.954>that <00:04:30.955>it's <00:04:30.957>not <00:04:30.959>keeping

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<00:04:30.960>move, <00:04:31.067>that <00:04:31.175>means <00:04:31.283>that <00:04:31.390>it's <00:04:31.498>not <00:04:31.606>keeping <00:04:31.713>the <00:04:31.821>seal <00:04:31.929>and <00:04:32.036>the <00:04:32.144>gas <00:04:32.252>is <00:04:32.359>escaping.

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<00:04:33.990>the <00:04:33.991>seal <00:04:33.993>and <00:04:33.994>the <00:04:33.996>gas <00:04:33.997>is <00:04:33.999>escaping.

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<00:04:34.000>the <00:04:34.140>seal <00:04:34.280>and <00:04:34.420>the <00:04:34.560>gas <00:04:34.700>is <00:04:34.840>escaping. <00:04:34.980>And <00:04:35.120>that's <00:04:35.260>what <00:04:35.400>happened.

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<00:04:35.750>And <00:04:35.753>that's <00:04:35.756>what <00:04:35.759>happened.

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<00:04:35.760>And <00:04:35.915>that's <00:04:36.071>what <00:04:36.226>happened. <00:04:36.382>The <00:04:36.537>O-ring <00:04:36.693>froze, <00:04:36.848>the <00:04:37.004>gas <00:04:37.159>escaped,

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<00:04:39.190>The <00:04:39.191>O-ring <00:04:39.193>froze, <00:04:39.195>the <00:04:39.197>gas <00:04:39.199>escaped,

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<00:04:39.200>The <00:04:39.316>O-ring <00:04:39.433>froze, <00:04:39.550>the <00:04:39.666>gas <00:04:39.783>escaped, <00:04:39.900>and <00:04:40.016>it <00:04:40.133>exploded. <00:04:40.250>Now, <00:04:40.366>the <00:04:40.483>question <00:04:40.599>is,

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<00:04:41.470>and <00:04:41.471>it <00:04:41.473>exploded. <00:04:41.474>Now, <00:04:41.476>the <00:04:41.477>question <00:04:41.479>is,

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<00:04:41.480>and <00:04:41.569>it <00:04:41.658>exploded. <00:04:41.748>Now, <00:04:41.837>the <00:04:41.926>question <00:04:42.016>is, <00:04:42.105>this <00:04:42.194>was <00:04:42.284>not <00:04:42.373>the <00:04:42.462>first <00:04:42.552>flight <00:04:42.641>of <00:04:42.731>the

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<00:04:42.870>this <00:04:42.871>was <00:04:42.872>not <00:04:42.873>the <00:04:42.875>first <00:04:42.876>flight <00:04:42.877>of <00:04:42.879>the

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<00:04:42.880>this <00:04:42.987>was <00:04:43.095>not <00:04:43.203>the <00:04:43.310>first <00:04:43.418>flight <00:04:43.526>of <00:04:43.633>the <00:04:43.741>shuttle. <00:04:43.849>We've <00:04:43.956>already <00:04:44.064>said <00:04:44.172>the <00:04:44.280>shuttle

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<00:04:44.670>shuttle. <00:04:44.671>We've <00:04:44.673>already <00:04:44.675>said <00:04:44.677>the <00:04:44.679>shuttle

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<00:04:44.680>shuttle. <00:04:44.787>We've <00:04:44.895>already <00:04:45.003>said <00:04:45.110>the <00:04:45.218>shuttle <00:04:45.326>is <00:04:45.433>operational. <00:04:45.541>We <00:04:45.649>know <00:04:45.756>how <00:04:45.864>to <00:04:45.972>fly <00:04:46.080>it.

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<00:04:47.270>is <00:04:47.271>operational. <00:04:47.272>We <00:04:47.273>know <00:04:47.275>how <00:04:47.276>to <00:04:47.277>fly <00:04:47.279>it.

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<00:04:47.280>is <00:04:47.380>operational. <00:04:47.479>We <00:04:47.580>know <00:04:47.679>how <00:04:47.780>to <00:04:47.880>fly <00:04:47.979>it. <00:04:48.080>So, <00:04:48.179>why <00:04:48.280>did <00:04:48.380>they <00:04:48.479>make <00:04:48.580>this <00:04:48.679>mistake?

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<00:04:50.030>So, <00:04:50.031>why <00:04:50.033>did <00:04:50.034>they <00:04:50.036>make <00:04:50.037>this <00:04:50.039>mistake?

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<00:04:50.040>So, <00:04:50.151>why <00:04:50.263>did <00:04:50.375>they <00:04:50.486>make <00:04:50.598>this <00:04:50.710>mistake? <00:04:50.822>Well,

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Well,

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<00:04:50.919>Well, <00:04:51.152>the <00:04:51.385>engineers <00:04:51.619>did <00:04:51.852>complain. <00:04:52.085>They <00:04:52.318>did

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<00:04:53.430>the <00:04:53.431>engineers <00:04:53.433>did <00:04:53.435>complain. <00:04:53.437>They <00:04:53.439>did

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<00:04:53.440>the <00:04:53.547>engineers <00:04:53.655>did <00:04:53.763>complain. <00:04:53.870>They <00:04:53.978>did <00:04:54.086>say, <00:04:54.193>"We're <00:04:54.301>flying <00:04:54.409>at <00:04:54.516>a <00:04:54.624>too <00:04:54.732>cold <00:04:54.840>a

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<00:04:56.110>say, <00:04:56.111>"We're <00:04:56.112>flying <00:04:56.113>at <00:04:56.115>a <00:04:56.116>too <00:04:56.117>cold <00:04:56.119>a

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<00:04:56.120>say, <00:04:56.236>"We're <00:04:56.353>flying <00:04:56.470>at <00:04:56.586>a <00:04:56.703>too <00:04:56.820>cold <00:04:56.936>a <00:04:57.053>temperature. <00:04:57.170>We're <00:04:57.286>not <00:04:57.403>having <00:04:57.520>tested

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<00:04:58.150>temperature. <00:04:58.152>We're <00:04:58.154>not <00:04:58.156>having <00:04:58.159>tested

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<00:04:58.159>temperature. <00:04:58.286>We're <00:04:58.413>not <00:04:58.540>having <00:04:58.667>tested <00:04:58.794>this. <00:04:58.920>We're <00:04:59.047>not <00:04:59.174>ready. <00:04:59.301>We <00:04:59.428>don't <00:04:59.554>know

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<00:04:59.710>this. <00:04:59.711>We're <00:04:59.712>not <00:04:59.714>ready. <00:04:59.716>We <00:04:59.717>don't <00:04:59.719>know

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<00:04:59.720>this. <00:04:59.821>We're <00:04:59.923>not <00:05:00.025>ready. <00:05:00.127>We <00:05:00.228>don't <00:05:00.330>know <00:05:00.432>what's <00:05:00.534>going <00:05:00.635>to <00:05:00.737>happen. <00:05:00.839>This <00:05:00.941>is <00:05:01.043>outside

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<00:05:01.190>what's <00:05:01.191>going <00:05:01.193>to <00:05:01.194>happen. <00:05:01.195>This <00:05:01.197>is <00:05:01.199>outside

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<00:05:01.200>what's <00:05:01.400>going <00:05:01.599>to <00:05:01.800>happen. <00:05:02.000>This <00:05:02.200>is <00:05:02.400>outside <00:05:02.599>parameters."

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parameters."

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<00:05:03.080>parameters." <00:05:03.280>But <00:05:03.479>then <00:05:03.680>management <00:05:03.880>said, <00:05:04.080>"Well, <00:05:04.280>show <00:05:04.479>us

00:05:04.670 --> 00:05:04.680 align:start position:0%
<00:05:04.670>But <00:05:04.671>then <00:05:04.673>management <00:05:04.674>said, <00:05:04.676>"Well, <00:05:04.677>show <00:05:04.679>us

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<00:05:04.680>But <00:05:04.796>then <00:05:04.913>management <00:05:05.030>said, <00:05:05.146>"Well, <00:05:05.263>show <00:05:05.380>us <00:05:05.496>the <00:05:05.613>evidence." <00:05:05.730>And <00:05:05.846>they <00:05:05.963>showed <00:05:06.080>the

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<00:05:06.510>the <00:05:06.511>evidence." <00:05:06.513>And <00:05:06.515>they <00:05:06.517>showed <00:05:06.519>the

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<00:05:06.520>the <00:05:06.627>evidence." <00:05:06.735>And <00:05:06.843>they <00:05:06.950>showed <00:05:07.058>the <00:05:07.166>evidence, <00:05:07.273>and <00:05:07.381>you <00:05:07.489>can <00:05:07.596>see <00:05:07.704>in <00:05:07.812>this <00:05:07.919>graph

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<00:05:09.190>evidence, <00:05:09.191>and <00:05:09.192>you <00:05:09.193>can <00:05:09.195>see <00:05:09.196>in <00:05:09.197>this <00:05:09.199>graph

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<00:05:09.200>evidence, <00:05:09.307>and <00:05:09.415>you <00:05:09.523>can <00:05:09.630>see <00:05:09.738>in <00:05:09.846>this <00:05:09.953>graph <00:05:10.061>that <00:05:10.169>basically <00:05:10.276>when <00:05:10.384>the <00:05:10.492>temperature <00:05:10.599>is

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<00:05:11.909>that <00:05:11.910>basically <00:05:11.912>when <00:05:11.914>the <00:05:11.916>temperature <00:05:11.918>is

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<00:05:11.919>that <00:05:12.091>basically <00:05:12.264>when <00:05:12.436>the <00:05:12.609>temperature <00:05:12.782>is <00:05:12.954>low,

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low,

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<00:05:13.080>low, <00:05:13.280>there's <00:05:13.479>damage <00:05:13.680>to <00:05:13.880>O-rings. <00:05:14.080>This <00:05:14.280>is <00:05:14.479>from

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<00:05:15.070>there's <00:05:15.071>damage <00:05:15.073>to <00:05:15.074>O-rings. <00:05:15.075>This <00:05:15.077>is <00:05:15.079>from

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<00:05:15.080>there's <00:05:15.196>damage <00:05:15.312>to <00:05:15.428>O-rings. <00:05:15.544>This <00:05:15.661>is <00:05:15.777>from <00:05:15.893>previous <00:05:16.010>flights. <00:05:16.126>This <00:05:16.242>is <00:05:16.358>our <00:05:16.475>previous

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<00:05:16.630>previous <00:05:16.631>flights. <00:05:16.633>This <00:05:16.635>is <00:05:16.637>our <00:05:16.639>previous

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<00:05:16.640>previous <00:05:16.767>flights. <00:05:16.894>This <00:05:17.021>is <00:05:17.149>our <00:05:17.276>previous <00:05:17.403>experience. <00:05:17.530>This <00:05:17.658>is <00:05:17.785>our <00:05:17.912>previous <00:05:18.039>tests.

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<00:05:19.030>experience. <00:05:19.031>This <00:05:19.033>is <00:05:19.035>our <00:05:19.037>previous <00:05:19.039>tests.

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<00:05:19.040>experience. <00:05:19.167>This <00:05:19.294>is <00:05:19.421>our <00:05:19.549>previous <00:05:19.676>tests. <00:05:19.803>But, <00:05:19.930>the <00:05:20.058>engineers <00:05:20.185>couldn't <00:05:20.312>explain, <00:05:20.440>for

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<00:05:22.430>But, <00:05:22.431>the <00:05:22.433>engineers <00:05:22.435>couldn't <00:05:22.437>explain, <00:05:22.439>for

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<00:05:22.440>But, <00:05:22.556>the <00:05:22.673>engineers <00:05:22.790>couldn't <00:05:22.906>explain, <00:05:23.023>for <00:05:23.140>example, <00:05:23.256>why <00:05:23.373>we <00:05:23.490>also <00:05:23.606>have <00:05:23.723>damage <00:05:23.840>when

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<00:05:24.909>example, <00:05:24.910>why <00:05:24.912>we <00:05:24.913>also <00:05:24.914>have <00:05:24.916>damage <00:05:24.918>when

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<00:05:24.919>example, <00:05:25.035>why <00:05:25.152>we <00:05:25.269>also <00:05:25.385>have <00:05:25.502>damage <00:05:25.619>when <00:05:25.735>the <00:05:25.852>temperature <00:05:25.969>is <00:05:26.085>high. <00:05:26.202>So, <00:05:26.318>the

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<00:05:26.630>the <00:05:26.631>temperature <00:05:26.633>is <00:05:26.635>high. <00:05:26.637>So, <00:05:26.639>the

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<00:05:26.640>the <00:05:26.767>temperature <00:05:26.894>is <00:05:27.021>high. <00:05:27.149>So, <00:05:27.276>the <00:05:27.403>managers <00:05:27.530>go <00:05:27.658>back <00:05:27.785>and <00:05:27.912>say, <00:05:28.039>"Well,

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<00:05:29.030>managers <00:05:29.031>go <00:05:29.033>back <00:05:29.035>and <00:05:29.037>say, <00:05:29.039>"Well,

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<00:05:29.040>managers <00:05:29.167>go <00:05:29.294>back <00:05:29.421>and <00:05:29.549>say, <00:05:29.676>"Well, <00:05:29.803>you <00:05:29.930>haven't <00:05:30.058>proved <00:05:30.185>that <00:05:30.312>low <00:05:30.440>temperatures

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<00:05:31.950>you <00:05:31.951>haven't <00:05:31.953>proved <00:05:31.955>that <00:05:31.957>low <00:05:31.959>temperatures

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<00:05:31.960>you <00:05:32.087>haven't <00:05:32.214>proved <00:05:32.341>that <00:05:32.469>low <00:05:32.596>temperatures <00:05:32.723>cause <00:05:32.850>damage. <00:05:32.978>You've <00:05:33.105>just <00:05:33.232>shown <00:05:33.359>that

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<00:05:34.030>cause <00:05:34.031>damage. <00:05:34.033>You've <00:05:34.035>just <00:05:34.037>shown <00:05:34.039>that

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<00:05:34.040>cause <00:05:34.167>damage. <00:05:34.294>You've <00:05:34.421>just <00:05:34.549>shown <00:05:34.676>that <00:05:34.803>there <00:05:34.930>is <00:05:35.058>damage <00:05:35.185>sometimes, <00:05:35.312>and <00:05:35.440>it

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<00:05:35.710>there <00:05:35.711>is <00:05:35.713>damage <00:05:35.715>sometimes, <00:05:35.717>and <00:05:35.719>it

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<00:05:35.720>there <00:05:35.821>is <00:05:35.922>damage <00:05:36.023>sometimes, <00:05:36.125>and <00:05:36.226>it <00:05:36.327>doesn't <00:05:36.428>look <00:05:36.530>like <00:05:36.631>it <00:05:36.732>depends <00:05:36.833>on <00:05:36.935>the

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<00:05:37.070>doesn't <00:05:37.071>look <00:05:37.073>like <00:05:37.074>it <00:05:37.075>depends <00:05:37.077>on <00:05:37.079>the

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<00:05:37.080>doesn't <00:05:37.193>look <00:05:37.306>like <00:05:37.419>it <00:05:37.533>depends <00:05:37.646>on <00:05:37.759>the <00:05:37.872>temperature. <00:05:37.986>So, <00:05:38.099>we're <00:05:38.212>going <00:05:38.325>to <00:05:38.439>fly

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<00:05:38.590>temperature. <00:05:38.591>So, <00:05:38.593>we're <00:05:38.595>going <00:05:38.597>to <00:05:38.599>fly

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<00:05:38.600>temperature. <00:05:38.716>So, <00:05:38.833>we're <00:05:38.950>going <00:05:39.066>to <00:05:39.183>fly <00:05:39.300>anyway <00:05:39.416>because <00:05:39.533>you <00:05:39.650>haven't <00:05:39.766>shown <00:05:39.883>us <00:05:40.000>that

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<00:05:40.670>anyway <00:05:40.671>because <00:05:40.673>you <00:05:40.674>haven't <00:05:40.676>shown <00:05:40.677>us <00:05:40.679>that

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<00:05:40.680>anyway <00:05:40.835>because <00:05:40.991>you <00:05:41.146>haven't <00:05:41.302>shown <00:05:41.457>us <00:05:41.613>that <00:05:41.768>there's <00:05:41.924>a <00:05:42.080>problem."

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<00:05:42.830>there's <00:05:42.834>a <00:05:42.839>problem."

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<00:05:42.840>there's <00:05:42.967>a <00:05:43.094>problem." <00:05:43.221>Now, <00:05:43.349>this <00:05:43.476>isn't <00:05:43.603>really <00:05:43.730>the <00:05:43.858>way <00:05:43.985>to <00:05:44.112>do <00:05:44.240>it.

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<00:05:44.830>Now, <00:05:44.831>this <00:05:44.832>isn't <00:05:44.833>really <00:05:44.834>the <00:05:44.835>way <00:05:44.836>to <00:05:44.837>do <00:05:44.839>it.

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<00:05:44.840>Now, <00:05:44.940>this <00:05:45.040>isn't <00:05:45.140>really <00:05:45.240>the <00:05:45.340>way <00:05:45.440>to <00:05:45.540>do <00:05:45.640>it. <00:05:45.740>You <00:05:45.840>shouldn't <00:05:45.940>be <00:05:46.040>proving <00:05:46.140>that <00:05:46.240>there

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<00:05:47.870>You <00:05:47.871>shouldn't <00:05:47.873>be <00:05:47.875>proving <00:05:47.877>that <00:05:47.879>there

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<00:05:47.880>You <00:05:47.996>shouldn't <00:05:48.113>be <00:05:48.230>proving <00:05:48.346>that <00:05:48.463>there <00:05:48.580>You <00:05:48.696>be <00:05:48.813>proving <00:05:48.930>that <00:05:49.046>it's <00:05:49.163>safe, <00:05:49.280>not

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<00:05:50.390>You <00:05:50.391>be <00:05:50.393>proving <00:05:50.394>that <00:05:50.395>it's <00:05:50.397>safe, <00:05:50.399>not

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<00:05:50.400>You <00:05:50.507>be <00:05:50.615>proving <00:05:50.723>that <00:05:50.830>it's <00:05:50.938>safe, <00:05:51.046>not <00:05:51.153>having <00:05:51.261>to <00:05:51.369>prove <00:05:51.476>that <00:05:51.584>it's <00:05:51.692>not <00:05:51.799>safe.

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<00:05:52.790>having <00:05:52.791>to <00:05:52.793>prove <00:05:52.794>that <00:05:52.796>it's <00:05:52.797>not <00:05:52.799>safe.

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<00:05:52.800>having <00:05:52.935>to <00:05:53.071>prove <00:05:53.207>that <00:05:53.343>it's <00:05:53.479>not <00:05:53.615>safe. <00:05:53.751>The <00:05:53.887>other <00:05:54.023>thing <00:05:54.159>is

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<00:05:54.310>The <00:05:54.313>other <00:05:54.316>thing <00:05:54.319>is

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<00:05:54.320>The <00:05:54.460>other <00:05:54.599>thing <00:05:54.740>is <00:05:54.880>these <00:05:55.020>are <00:05:55.159>only <00:05:55.300>the <00:05:55.440>flights <00:05:55.580>that <00:05:55.719>had

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<00:05:56.150>these <00:05:56.151>are <00:05:56.152>only <00:05:56.154>the <00:05:56.155>flights <00:05:56.157>that <00:05:56.159>had

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<00:05:56.159>these <00:05:56.359>are <00:05:56.559>only <00:05:56.760>the <00:05:56.960>flights <00:05:57.159>that <00:05:57.359>had <00:05:57.559>damage.

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damage.

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<00:05:57.760>damage. <00:05:57.935>If <00:05:58.110>we <00:05:58.284>take <00:05:58.460>more <00:05:58.635>KPIs, <00:05:58.810>more <00:05:58.985>metrics <00:05:59.159>from

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<00:06:00.910>If <00:06:00.911>we <00:06:00.912>take <00:06:00.913>more <00:06:00.915>KPIs, <00:06:00.916>more <00:06:00.917>metrics <00:06:00.919>from

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<00:06:00.920>If <00:06:01.013>we <00:06:01.106>take <00:06:01.200>more <00:06:01.293>KPIs, <00:06:01.386>more <00:06:01.480>metrics <00:06:01.573>from <00:06:01.666>the <00:06:01.760>flights <00:06:01.853>that <00:06:01.946>had <00:06:02.040>no <00:06:02.133>damage, <00:06:02.226>we <00:06:02.320>can

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<00:06:02.950>the <00:06:02.951>flights <00:06:02.952>that <00:06:02.953>had <00:06:02.955>no <00:06:02.956>damage, <00:06:02.957>we <00:06:02.959>can

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<00:06:02.960>the <00:06:03.053>flights <00:06:03.146>that <00:06:03.239>had <00:06:03.333>no <00:06:03.426>damage, <00:06:03.520>we <00:06:03.613>can <00:06:03.706>suddenly <00:06:03.799>see <00:06:03.893>that <00:06:03.986>the <00:06:04.080>anomaly <00:06:04.173>is <00:06:04.266>not <00:06:04.359>the

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<00:06:06.590>suddenly <00:06:06.591>see <00:06:06.592>that <00:06:06.593>the <00:06:06.595>anomaly <00:06:06.596>is <00:06:06.597>not <00:06:06.599>the

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<00:06:06.600>suddenly <00:06:06.700>see <00:06:06.800>that <00:06:06.900>the <00:06:07.000>anomaly <00:06:07.100>is <00:06:07.200>not <00:06:07.300>the <00:06:07.400>cold <00:06:07.500>temperature, <00:06:07.600>but <00:06:07.700>the <00:06:07.800>anomaly <00:06:07.900>is <00:06:08.000>the

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<00:06:09.350>cold <00:06:09.351>temperature, <00:06:09.353>but <00:06:09.354>the <00:06:09.356>anomaly <00:06:09.357>is <00:06:09.359>the

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<00:06:09.360>cold <00:06:09.467>temperature, <00:06:09.575>but <00:06:09.683>the <00:06:09.790>anomaly <00:06:09.898>is <00:06:10.006>the <00:06:10.113>damage <00:06:10.221>at <00:06:10.329>the <00:06:10.436>high <00:06:10.544>temperature. <00:06:10.652>And <00:06:10.760>if

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<00:06:11.310>damage <00:06:11.311>at <00:06:11.313>the <00:06:11.314>high <00:06:11.316>temperature. <00:06:11.317>And <00:06:11.319>if

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<00:06:11.320>damage <00:06:11.413>at <00:06:11.506>the <00:06:11.599>high <00:06:11.693>temperature. <00:06:11.786>And <00:06:11.880>if <00:06:11.973>we <00:06:12.066>take <00:06:12.159>this <00:06:12.253>new <00:06:12.346>graph <00:06:12.440>with <00:06:12.533>all <00:06:12.626>the <00:06:12.719>data

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<00:06:13.950>we <00:06:13.951>take <00:06:13.952>this <00:06:13.953>new <00:06:13.954>graph <00:06:13.955>with <00:06:13.956>all <00:06:13.957>the <00:06:13.959>data

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<00:06:13.960>we <00:06:14.053>take <00:06:14.146>this <00:06:14.239>new <00:06:14.333>graph <00:06:14.426>with <00:06:14.520>all <00:06:14.613>the <00:06:14.706>data <00:06:14.799>and <00:06:14.893>not <00:06:14.986>just <00:06:15.080>the <00:06:15.173>data <00:06:15.266>that <00:06:15.359>they

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<00:06:15.950>and <00:06:15.951>not <00:06:15.953>just <00:06:15.954>the <00:06:15.955>data <00:06:15.957>that <00:06:15.959>they

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<00:06:15.960>and <00:06:16.135>not <00:06:16.310>just <00:06:16.484>the <00:06:16.659>data <00:06:16.835>that <00:06:17.010>they <00:06:17.185>originally <00:06:17.359>connected

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<00:06:17.909>originally <00:06:17.918>connected

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<00:06:17.919>originally <00:06:18.094>connected <00:06:18.269>and <00:06:18.443>we <00:06:18.619>extrapolate <00:06:18.794>it <00:06:18.969>to <00:06:19.144>the <00:06:19.318>real

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<00:06:19.710>and <00:06:19.711>we <00:06:19.712>extrapolate <00:06:19.714>it <00:06:19.716>to <00:06:19.717>the <00:06:19.719>real

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<00:06:19.720>and <00:06:19.827>we <00:06:19.935>extrapolate <00:06:20.043>it <00:06:20.150>to <00:06:20.258>the <00:06:20.366>real <00:06:20.473>temperature <00:06:20.581>of <00:06:20.689>the <00:06:20.796>launch, <00:06:20.904>now <00:06:21.012>we <00:06:21.120>can

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<00:06:22.430>temperature <00:06:22.431>of <00:06:22.433>the <00:06:22.434>launch, <00:06:22.436>now <00:06:22.437>we <00:06:22.439>can

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<00:06:22.440>temperature <00:06:22.562>of <00:06:22.684>the <00:06:22.806>launch, <00:06:22.928>now <00:06:23.050>we <00:06:23.172>can <00:06:23.294>see

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see

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<00:06:23.400>see <00:06:23.679>evidence <00:06:23.960>of <00:06:24.239>what <00:06:24.520>the <00:06:24.799>problem

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<00:06:26.150>evidence <00:06:26.152>of <00:06:26.154>what <00:06:26.156>the <00:06:26.159>problem

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<00:06:26.160>evidence <00:06:26.393>of <00:06:26.626>what <00:06:26.860>the <00:06:27.093>problem <00:06:27.326>would <00:06:27.560>be.

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<00:06:27.870>would <00:06:27.879>be.

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<00:06:27.880>would <00:06:28.080>be. <00:06:28.280>So, <00:06:28.480>this <00:06:28.680>is <00:06:28.880>what's <00:06:29.080>called <00:06:29.280>normalization

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<00:06:30.190>So, <00:06:30.191>this <00:06:30.193>is <00:06:30.195>what's <00:06:30.197>called <00:06:30.199>normalization

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<00:06:30.200>So, <00:06:30.327>this <00:06:30.454>is <00:06:30.581>what's <00:06:30.709>called <00:06:30.836>normalization <00:06:30.963>of <00:06:31.090>deviance. <00:06:31.218>The <00:06:31.345>shuttle <00:06:31.472>had <00:06:31.599>problems.

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<00:06:32.630>of <00:06:32.631>deviance. <00:06:32.633>The <00:06:32.635>shuttle <00:06:32.637>had <00:06:32.639>problems.

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<00:06:32.640>of <00:06:32.756>deviance. <00:06:32.873>The <00:06:32.990>shuttle <00:06:33.106>had <00:06:33.223>problems. <00:06:33.340>It <00:06:33.456>always <00:06:33.573>had <00:06:33.690>problems, <00:06:33.806>but <00:06:33.923>they <00:06:34.039>got

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<00:06:34.909>It <00:06:34.910>always <00:06:34.912>had <00:06:34.913>problems, <00:06:34.914>but <00:06:34.916>they <00:06:34.918>got

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<00:06:34.919>It <00:06:35.026>always <00:06:35.134>had <00:06:35.242>problems, <00:06:35.349>but <00:06:35.457>they <00:06:35.565>got <00:06:35.672>used <00:06:35.780>to <00:06:35.888>the <00:06:35.995>problems. <00:06:36.103>And <00:06:36.211>when <00:06:36.318>they

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<00:06:36.710>used <00:06:36.711>to <00:06:36.712>the <00:06:36.714>problems. <00:06:36.716>And <00:06:36.717>when <00:06:36.719>they

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<00:06:36.720>used <00:06:36.836>to <00:06:36.953>the <00:06:37.070>problems. <00:06:37.186>And <00:06:37.303>when <00:06:37.420>they <00:06:37.536>decided <00:06:37.653>that <00:06:37.770>these <00:06:37.886>problems <00:06:38.003>were <00:06:38.120>too

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<00:06:38.670>decided <00:06:38.671>that <00:06:38.673>these <00:06:38.675>problems <00:06:38.677>were <00:06:38.679>too

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<00:06:38.680>decided <00:06:38.796>that <00:06:38.913>these <00:06:39.030>problems <00:06:39.146>were <00:06:39.263>too <00:06:39.380>severe, <00:06:39.496>they <00:06:39.613>could <00:06:39.730>no <00:06:39.846>longer <00:06:39.963>explain <00:06:40.080>why

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<00:06:41.190>severe, <00:06:41.191>they <00:06:41.193>could <00:06:41.194>no <00:06:41.195>longer <00:06:41.197>explain <00:06:41.199>why

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<00:06:41.200>severe, <00:06:41.316>they <00:06:41.433>could <00:06:41.550>no <00:06:41.666>longer <00:06:41.783>explain <00:06:41.900>why <00:06:42.016>suddenly <00:06:42.133>this <00:06:42.250>little <00:06:42.366>problem <00:06:42.483>is <00:06:42.599>actually

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<00:06:43.790>suddenly <00:06:43.791>this <00:06:43.793>little <00:06:43.795>problem <00:06:43.797>is <00:06:43.799>actually

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<00:06:43.800>suddenly <00:06:43.916>this <00:06:44.033>little <00:06:44.150>problem <00:06:44.266>is <00:06:44.383>actually <00:06:44.500>a <00:06:44.616>major <00:06:44.733>problem. <00:06:44.850>Because <00:06:44.966>near <00:06:45.083>misses <00:06:45.200>get

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<00:06:47.550>a <00:06:47.551>major <00:06:47.553>problem. <00:06:47.554>Because <00:06:47.556>near <00:06:47.557>misses <00:06:47.559>get

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<00:06:47.560>a <00:06:47.676>major <00:06:47.793>problem. <00:06:47.910>Because <00:06:48.026>near <00:06:48.143>misses <00:06:48.260>get <00:06:48.376>reclassified <00:06:48.493>into <00:06:48.610>business <00:06:48.726>as <00:06:48.843>usual. <00:06:48.960>And

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<00:06:50.070>reclassified <00:06:50.071>into <00:06:50.073>business <00:06:50.075>as <00:06:50.077>usual. <00:06:50.079>And

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<00:06:50.080>reclassified <00:06:50.176>into <00:06:50.272>business <00:06:50.368>as <00:06:50.464>usual. <00:06:50.561>And <00:06:50.657>I'm <00:06:50.753>sure <00:06:50.849>you <00:06:50.946>all <00:06:51.042>know <00:06:51.138>from <00:06:51.234>your <00:06:51.331>own

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<00:06:51.470>I'm <00:06:51.471>sure <00:06:51.472>you <00:06:51.473>all <00:06:51.475>know <00:06:51.476>from <00:06:51.477>your <00:06:51.479>own

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<00:06:51.480>I'm <00:06:51.587>sure <00:06:51.695>you <00:06:51.803>all <00:06:51.910>know <00:06:52.018>from <00:06:52.126>your <00:06:52.233>own <00:06:52.341>experience <00:06:52.449>cases <00:06:52.556>where <00:06:52.664>you <00:06:52.772>have <00:06:52.880>near

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<00:06:54.030>experience <00:06:54.031>cases <00:06:54.033>where <00:06:54.035>you <00:06:54.037>have <00:06:54.039>near

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<00:06:54.040>experience <00:06:54.260>cases <00:06:54.481>where <00:06:54.701>you <00:06:54.922>have <00:06:55.142>near <00:06:55.363>misses

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misses

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<00:06:55.520>misses <00:06:55.753>in <00:06:55.986>production, <00:06:56.219>but <00:06:56.453>then <00:06:56.686>you <00:06:56.919>can't

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<00:06:57.110>in <00:06:57.111>production, <00:06:57.113>but <00:06:57.115>then <00:06:57.117>you <00:06:57.119>can't

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<00:06:57.120>in <00:06:57.236>production, <00:06:57.353>but <00:06:57.470>then <00:06:57.586>you <00:06:57.703>can't <00:06:57.820>justify <00:06:57.936>getting <00:06:58.053>that <00:06:58.170>into <00:06:58.286>a <00:06:58.403>change <00:06:58.520>that

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<00:06:59.590>justify <00:06:59.591>getting <00:06:59.593>that <00:06:59.594>into <00:06:59.596>a <00:06:59.597>change <00:06:59.599>that

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<00:06:59.600>justify <00:06:59.716>getting <00:06:59.833>that <00:06:59.950>into <00:07:00.066>a <00:07:00.183>change <00:07:00.300>that <00:07:00.416>will <00:07:00.533>that <00:07:00.650>will <00:07:00.766>prevent <00:07:00.883>the <00:07:01.000>future

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<00:07:01.630>will <00:07:01.631>that <00:07:01.633>will <00:07:01.635>prevent <00:07:01.637>the <00:07:01.639>future

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<00:07:01.640>will <00:07:01.860>that <00:07:02.081>will <00:07:02.301>prevent <00:07:02.522>the <00:07:02.742>future <00:07:02.963>problems.

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problems.

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<00:07:03.120>problems. <00:07:03.353>If <00:07:03.586>we <00:07:03.820>compare <00:07:04.053>normalization <00:07:04.286>of <00:07:04.520>deviance

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<00:07:04.990>If <00:07:04.991>we <00:07:04.993>compare <00:07:04.995>normalization <00:07:04.997>of <00:07:04.999>deviance

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<00:07:05.000>If <00:07:05.127>we <00:07:05.254>compare <00:07:05.381>normalization <00:07:05.509>of <00:07:05.636>deviance <00:07:05.763>for <00:07:05.890>the <00:07:06.018>Challenger, <00:07:06.145>O-ring <00:07:06.272>erosion <00:07:06.400>can

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<00:07:07.590>for <00:07:07.591>the <00:07:07.593>Challenger, <00:07:07.595>O-ring <00:07:07.597>erosion <00:07:07.599>can

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<00:07:07.600>for <00:07:07.716>the <00:07:07.833>Challenger, <00:07:07.950>O-ring <00:07:08.066>erosion <00:07:08.183>can <00:07:08.300>be <00:07:08.416>AI <00:07:08.533>code <00:07:08.650>that <00:07:08.766>no <00:07:08.883>one <00:07:09.000>fully

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<00:07:09.630>be <00:07:09.631>AI <00:07:09.633>code <00:07:09.634>that <00:07:09.635>no <00:07:09.637>one <00:07:09.639>fully

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<00:07:09.640>be <00:07:09.823>AI <00:07:10.007>code <00:07:10.191>that <00:07:10.375>no <00:07:10.559>one <00:07:10.743>fully <00:07:10.927>understands.

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understands.

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<00:07:11.080>understands. <00:07:11.546>Launch <00:07:12.013>pressure <00:07:12.479>is

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<00:07:13.030>Launch <00:07:13.034>pressure <00:07:13.039>is

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<00:07:13.040>Launch <00:07:13.240>pressure <00:07:13.440>is <00:07:13.640>ship <00:07:13.840>faster. <00:07:14.040>We've <00:07:14.240>got <00:07:14.440>deadlines.

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<00:07:16.470>ship <00:07:16.472>faster. <00:07:16.474>We've <00:07:16.476>got <00:07:16.479>deadlines.

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<00:07:16.480>ship <00:07:16.587>faster. <00:07:16.695>We've <00:07:16.803>got <00:07:16.910>deadlines. <00:07:17.018>And <00:07:17.126>we <00:07:17.233>got <00:07:17.341>it <00:07:17.449>right <00:07:17.556>last <00:07:17.664>week, <00:07:17.772>so <00:07:17.880>why

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<00:07:19.030>And <00:07:19.031>we <00:07:19.032>got <00:07:19.033>it <00:07:19.034>right <00:07:19.035>last <00:07:19.036>week, <00:07:19.037>so <00:07:19.039>why

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<00:07:19.040>And <00:07:19.127>we <00:07:19.215>got <00:07:19.302>it <00:07:19.390>right <00:07:19.477>last <00:07:19.565>week, <00:07:19.652>so <00:07:19.740>why <00:07:19.827>now <00:07:19.915>would <00:07:20.002>the <00:07:20.090>AI <00:07:20.177>suddenly <00:07:20.265>decide <00:07:20.352>to <00:07:20.440>have

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<00:07:21.510>now <00:07:21.511>would <00:07:21.512>the <00:07:21.513>AI <00:07:21.515>suddenly <00:07:21.516>decide <00:07:21.517>to <00:07:21.519>have

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<00:07:21.520>now <00:07:21.607>would <00:07:21.695>the <00:07:21.782>AI <00:07:21.870>suddenly <00:07:21.957>decide <00:07:22.044>to <00:07:22.132>have <00:07:22.219>bad <00:07:22.307>code? <00:07:22.395>And <00:07:22.482>we've <00:07:22.570>got <00:07:22.657>all <00:07:22.745>our <00:07:22.832>tests <00:07:22.919>in

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<00:07:23.830>bad <00:07:23.831>code? <00:07:23.832>And <00:07:23.833>we've <00:07:23.834>got <00:07:23.835>all <00:07:23.836>our <00:07:23.837>tests <00:07:23.839>in

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<00:07:23.840>bad <00:07:23.922>code? <00:07:24.004>And <00:07:24.087>we've <00:07:24.169>got <00:07:24.251>all <00:07:24.334>our <00:07:24.416>tests <00:07:24.498>in <00:07:24.581>a <00:07:24.663>row. <00:07:24.745>We've <00:07:24.828>got <00:07:24.910>our <00:07:24.992>tests, <00:07:25.075>so <00:07:25.157>why <00:07:25.239>why

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<00:07:26.830>a <00:07:26.831>row. <00:07:26.832>We've <00:07:26.833>got <00:07:26.834>our <00:07:26.835>tests, <00:07:26.836>so <00:07:26.837>why <00:07:26.839>why

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<00:07:26.840>a <00:07:26.933>row. <00:07:27.026>We've <00:07:27.119>got <00:07:27.213>our <00:07:27.306>tests, <00:07:27.400>so <00:07:27.493>why <00:07:27.586>why <00:07:27.679>now <00:07:27.773>when <00:07:27.866>it's <00:07:27.960>green <00:07:28.053>do <00:07:28.146>we <00:07:28.239>suddenly

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<00:07:28.630>now <00:07:28.631>when <00:07:28.633>it's <00:07:28.634>green <00:07:28.635>do <00:07:28.637>we <00:07:28.639>suddenly

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<00:07:28.640>now <00:07:28.747>when <00:07:28.855>it's <00:07:28.963>green <00:07:29.070>do <00:07:29.178>we <00:07:29.286>suddenly <00:07:29.393>suspect? <00:07:29.501>The <00:07:29.609>fact <00:07:29.716>that <00:07:29.824>the <00:07:29.932>engineer <00:07:30.039>is

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<00:07:30.630>suspect? <00:07:30.631>The <00:07:30.633>fact <00:07:30.634>that <00:07:30.635>the <00:07:30.637>engineer <00:07:30.639>is

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<00:07:30.640>suspect? <00:07:30.840>The <00:07:31.039>fact <00:07:31.240>that <00:07:31.440>the <00:07:31.640>engineer <00:07:31.840>is <00:07:32.039>suspicious

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suspicious

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<00:07:32.520>suspicious <00:07:32.695>is <00:07:32.870>less <00:07:33.044>important <00:07:33.219>than <00:07:33.395>the <00:07:33.570>fact <00:07:33.745>that <00:07:33.919>all

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<00:07:35.190>is <00:07:35.191>less <00:07:35.192>important <00:07:35.193>than <00:07:35.195>the <00:07:35.196>fact <00:07:35.197>that <00:07:35.199>all

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<00:07:35.200>is <00:07:35.340>less <00:07:35.479>important <00:07:35.620>than <00:07:35.760>the <00:07:35.900>fact <00:07:36.039>that <00:07:36.180>all <00:07:36.320>the <00:07:36.460>test <00:07:36.599>suite

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<00:07:36.909>the <00:07:36.913>test <00:07:36.918>suite

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<00:07:36.919>the <00:07:37.088>test <00:07:37.258>suite <00:07:37.428>go <00:07:37.598>goes <00:07:37.768>through <00:07:37.938>because <00:07:38.108>that's <00:07:38.278>something

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<00:07:38.430>go <00:07:38.431>goes <00:07:38.433>through <00:07:38.435>because <00:07:38.437>that's <00:07:38.439>something

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<00:07:38.440>go <00:07:38.567>goes <00:07:38.694>through <00:07:38.821>because <00:07:38.949>that's <00:07:39.076>something <00:07:39.203>that <00:07:39.330>can <00:07:39.458>be <00:07:39.585>easily <00:07:39.712>easily <00:07:39.840>measured.

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<00:07:43.240>I'm <00:07:43.440>going <00:07:43.640>to <00:07:43.840>contrast <00:07:44.040>this <00:07:44.240>a <00:07:44.440>little <00:07:44.640>bit

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<00:07:45.750>I'm <00:07:45.751>going <00:07:45.752>to <00:07:45.753>contrast <00:07:45.755>this <00:07:45.756>a <00:07:45.757>little <00:07:45.759>bit

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<00:07:45.760>I'm <00:07:45.860>going <00:07:45.960>to <00:07:46.060>contrast <00:07:46.159>this <00:07:46.260>a <00:07:46.360>little <00:07:46.460>bit <00:07:46.560>with <00:07:46.659>the <00:07:46.760>planes <00:07:46.860>and <00:07:46.960>the <00:07:47.060>space <00:07:47.159>shuttle

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<00:07:48.510>with <00:07:48.511>the <00:07:48.513>planes <00:07:48.514>and <00:07:48.515>the <00:07:48.517>space <00:07:48.519>shuttle

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<00:07:48.520>with <00:07:48.620>the <00:07:48.719>planes <00:07:48.820>and <00:07:48.919>the <00:07:49.020>space <00:07:49.120>shuttle <00:07:49.219>and <00:07:49.320>computers. <00:07:49.419>I'm <00:07:49.520>very <00:07:49.620>proud <00:07:49.719>to <00:07:49.820>be <00:07:49.919>part

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<00:07:50.590>and <00:07:50.591>computers. <00:07:50.592>I'm <00:07:50.593>very <00:07:50.595>proud <00:07:50.596>to <00:07:50.597>be <00:07:50.599>part

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<00:07:50.600>and <00:07:50.693>computers. <00:07:50.786>I'm <00:07:50.880>very <00:07:50.973>proud <00:07:51.066>to <00:07:51.160>be <00:07:51.253>part <00:07:51.346>of <00:07:51.440>IBM <00:07:51.533>where <00:07:51.626>we've <00:07:51.720>got <00:07:51.813>a <00:07:51.906>115-year <00:07:52.000>record

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<00:07:54.150>of <00:07:54.151>IBM <00:07:54.152>where <00:07:54.153>we've <00:07:54.155>got <00:07:54.156>a <00:07:54.157>115-year <00:07:54.159>record

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<00:07:54.159>of <00:07:54.260>IBM <00:07:54.359>where <00:07:54.460>we've <00:07:54.559>got <00:07:54.659>a <00:07:54.760>115-year <00:07:54.859>record <00:07:54.960>of <00:07:55.059>changing <00:07:55.159>the <00:07:55.260>way <00:07:55.359>computers <00:07:55.460>work <00:07:55.559>and

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<00:07:56.990>of <00:07:56.991>changing <00:07:56.993>the <00:07:56.994>way <00:07:56.996>computers <00:07:56.997>work <00:07:56.999>and

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<00:07:57.000>of <00:07:57.100>changing <00:07:57.200>the <00:07:57.300>way <00:07:57.400>computers <00:07:57.500>work <00:07:57.600>and <00:07:57.700>computers <00:07:57.800>have <00:07:57.900>become <00:07:58.000>more <00:07:58.100>and <00:07:58.200>more <00:07:58.300>of <00:07:58.400>a

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<00:07:59.310>computers <00:07:59.311>have <00:07:59.312>become <00:07:59.313>more <00:07:59.315>and <00:07:59.316>more <00:07:59.317>of <00:07:59.319>a

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<00:07:59.320>computers <00:07:59.436>have <00:07:59.553>become <00:07:59.670>more <00:07:59.786>and <00:07:59.903>more <00:08:00.020>of <00:08:00.136>a <00:08:00.253>commodity, <00:08:00.370>more <00:08:00.486>precise, <00:08:00.603>faster, <00:08:00.719>safer,

00:08:04.350 --> 00:08:04.360 align:start position:0%
<00:08:04.350>commodity, <00:08:04.352>more <00:08:04.354>precise, <00:08:04.356>faster, <00:08:04.359>safer,

00:08:04.360 --> 00:08:07.590 align:start position:0%
<00:08:04.360>commodity, <00:08:04.476>more <00:08:04.593>precise, <00:08:04.710>faster, <00:08:04.826>safer, <00:08:04.943>and <00:08:05.060>so <00:08:05.176>on. <00:08:05.293>The <00:08:05.410>IBM <00:08:05.526>computers <00:08:05.643>were <00:08:05.760>part

00:08:07.590 --> 00:08:07.600 align:start position:0%
<00:08:07.590>and <00:08:07.591>so <00:08:07.592>on. <00:08:07.593>The <00:08:07.595>IBM <00:08:07.596>computers <00:08:07.597>were <00:08:07.599>part

00:08:07.600 --> 00:08:09.510 align:start position:0%
<00:08:07.600>and <00:08:07.727>so <00:08:07.854>on. <00:08:07.981>The <00:08:08.109>IBM <00:08:08.236>computers <00:08:08.363>were <00:08:08.490>part <00:08:08.618>were <00:08:08.745>on <00:08:08.872>the <00:08:09.000>shuttle.

00:08:09.510 --> 00:08:09.520 align:start position:0%
<00:08:09.510>were <00:08:09.513>on <00:08:09.515>the <00:08:09.519>shuttle.

00:08:09.520 --> 00:08:11.310 align:start position:0%
<00:08:09.520>were <00:08:09.675>on <00:08:09.831>the <00:08:09.986>shuttle. <00:08:10.142>Five <00:08:10.297>computers <00:08:10.453>working <00:08:10.608>in <00:08:10.764>parallel <00:08:10.919>with

00:08:11.310 --> 00:08:11.320 align:start position:0%
<00:08:11.310>Five <00:08:11.311>computers <00:08:11.313>working <00:08:11.315>in <00:08:11.317>parallel <00:08:11.319>with

00:08:11.320 --> 00:08:13.790 align:start position:0%
<00:08:11.320>Five <00:08:11.553>computers <00:08:11.786>working <00:08:12.020>in <00:08:12.253>parallel <00:08:12.486>with <00:08:12.719>redundancy.

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redundancy.

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<00:08:13.800>redundancy. <00:08:14.000>But <00:08:14.200>a <00:08:14.400>perfect <00:08:14.600>computer <00:08:14.800>which <00:08:15.000>had <00:08:15.200>no

00:08:16.110 --> 00:08:16.120 align:start position:0%
<00:08:16.110>But <00:08:16.111>a <00:08:16.113>perfect <00:08:16.114>computer <00:08:16.116>which <00:08:16.117>had <00:08:16.119>no

00:08:16.120 --> 00:08:18.550 align:start position:0%
<00:08:16.120>But <00:08:16.247>a <00:08:16.374>perfect <00:08:16.501>computer <00:08:16.629>which <00:08:16.756>had <00:08:16.883>no <00:08:17.010>problems <00:08:17.138>isn't <00:08:17.265>enough <00:08:17.392>to <00:08:17.520>prevent

00:08:18.550 --> 00:08:18.560 align:start position:0%
<00:08:18.550>problems <00:08:18.552>isn't <00:08:18.554>enough <00:08:18.556>to <00:08:18.559>prevent

00:08:18.560 --> 00:08:21.070 align:start position:0%
<00:08:18.560>problems <00:08:18.687>isn't <00:08:18.814>enough <00:08:18.941>to <00:08:19.069>prevent <00:08:19.196>disaster. <00:08:19.323>The <00:08:19.450>computer <00:08:19.578>was <00:08:19.705>fine. <00:08:19.832>It <00:08:19.960>said

00:08:21.070 --> 00:08:21.080 align:start position:0%
<00:08:21.070>disaster. <00:08:21.071>The <00:08:21.073>computer <00:08:21.074>was <00:08:21.075>fine. <00:08:21.077>It <00:08:21.079>said

00:08:21.080 --> 00:08:24.270 align:start position:0%
<00:08:21.080>disaster. <00:08:21.196>The <00:08:21.313>computer <00:08:21.430>was <00:08:21.546>fine. <00:08:21.663>It <00:08:21.780>said <00:08:21.896>that <00:08:22.013>everything <00:08:22.130>was <00:08:22.246>working, <00:08:22.363>but <00:08:22.479>reality

00:08:24.270 --> 00:08:24.280 align:start position:0%
<00:08:24.270>that <00:08:24.271>everything <00:08:24.273>was <00:08:24.275>working, <00:08:24.277>but <00:08:24.279>reality

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<00:08:24.280>that <00:08:24.435>everything <00:08:24.591>was <00:08:24.746>working, <00:08:24.902>but <00:08:25.057>reality <00:08:25.213>is <00:08:25.368>stronger <00:08:25.524>than <00:08:25.679>software.

00:08:27.510 --> 00:08:27.520 align:start position:0%
<00:08:27.510>is <00:08:27.513>stronger <00:08:27.515>than <00:08:27.519>software.

00:08:27.520 --> 00:08:29.310 align:start position:0%
<00:08:27.520>is <00:08:27.647>stronger <00:08:27.774>than <00:08:27.901>software. <00:08:28.029>And <00:08:28.156>reliability <00:08:28.283>has <00:08:28.410>to <00:08:28.538>be <00:08:28.665>part <00:08:28.792>of <00:08:28.919>our

00:08:29.310 --> 00:08:29.320 align:start position:0%
<00:08:29.310>And <00:08:29.311>reliability <00:08:29.312>has <00:08:29.313>to <00:08:29.315>be <00:08:29.316>part <00:08:29.317>of <00:08:29.319>our

00:08:29.320 --> 00:08:31.830 align:start position:0%
<00:08:29.320>And <00:08:29.420>reliability <00:08:29.520>has <00:08:29.620>to <00:08:29.719>be <00:08:29.820>part <00:08:29.920>of <00:08:30.020>our <00:08:30.120>culture. <00:08:30.219>We <00:08:30.320>can't <00:08:30.420>say <00:08:30.520>the <00:08:30.620>developer <00:08:30.719>has

00:08:31.830 --> 00:08:31.840 align:start position:0%
<00:08:31.830>culture. <00:08:31.831>We <00:08:31.832>can't <00:08:31.834>say <00:08:31.835>the <00:08:31.837>developer <00:08:31.839>has

00:08:31.840 --> 00:08:34.190 align:start position:0%
<00:08:31.840>culture. <00:08:31.956>We <00:08:32.073>can't <00:08:32.189>say <00:08:32.306>the <00:08:32.423>developer <00:08:32.539>has <00:08:32.656>to <00:08:32.773>develop <00:08:32.890>something <00:08:33.006>reliable. <00:08:33.123>We <00:08:33.240>can't

00:08:34.190 --> 00:08:34.200 align:start position:0%
<00:08:34.190>to <00:08:34.191>develop <00:08:34.193>something <00:08:34.195>reliable. <00:08:34.197>We <00:08:34.199>can't

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<00:08:34.200>to <00:08:34.327>develop <00:08:34.454>something <00:08:34.581>reliable. <00:08:34.709>We <00:08:34.836>can't <00:08:34.963>say <00:08:35.090>that <00:08:35.218>the <00:08:35.345>SRE <00:08:35.472>is <00:08:35.600>responsible

00:08:36.870 --> 00:08:36.880 align:start position:0%
<00:08:36.870>say <00:08:36.871>that <00:08:36.873>the <00:08:36.875>SRE <00:08:36.877>is <00:08:36.879>responsible

00:08:36.880 --> 00:08:39.270 align:start position:0%
<00:08:36.880>say <00:08:37.020>that <00:08:37.159>the <00:08:37.299>SRE <00:08:37.439>is <00:08:37.580>responsible <00:08:37.720>for <00:08:37.860>reliability <00:08:38.000>of <00:08:38.140>the <00:08:38.280>system.

00:08:39.270 --> 00:08:39.280 align:start position:0%
<00:08:39.270>for <00:08:39.272>reliability <00:08:39.274>of <00:08:39.276>the <00:08:39.279>system.

00:08:39.280 --> 00:08:41.350 align:start position:0%
<00:08:39.280>for <00:08:39.387>reliability <00:08:39.495>of <00:08:39.603>the <00:08:39.710>system. <00:08:39.818>It <00:08:39.926>has <00:08:40.033>to <00:08:40.141>be <00:08:40.249>what <00:08:40.356>happens <00:08:40.464>when <00:08:40.572>there <00:08:40.679>are

00:08:41.350 --> 00:08:41.360 align:start position:0%
<00:08:41.350>It <00:08:41.351>has <00:08:41.352>to <00:08:41.353>be <00:08:41.354>what <00:08:41.355>happens <00:08:41.356>when <00:08:41.357>there <00:08:41.359>are

00:08:41.360 --> 00:08:43.550 align:start position:0%
<00:08:41.360>It <00:08:41.467>has <00:08:41.575>to <00:08:41.683>be <00:08:41.790>what <00:08:41.898>happens <00:08:42.006>when <00:08:42.113>there <00:08:42.221>are <00:08:42.329>trade-offs, <00:08:42.436>when <00:08:42.544>there <00:08:42.652>are <00:08:42.760>priorities

00:08:43.550 --> 00:08:43.560 align:start position:0%
<00:08:43.549>trade-offs, <00:08:43.552>when <00:08:43.554>there <00:08:43.556>are <00:08:43.558>priorities

00:08:43.560 --> 00:08:45.630 align:start position:0%
<00:08:43.559>trade-offs, <00:08:43.687>when <00:08:43.814>there <00:08:43.941>are <00:08:44.069>priorities <00:08:44.196>that <00:08:44.323>we <00:08:44.450>have <00:08:44.578>to <00:08:44.705>balance. <00:08:44.832>What <00:08:44.959>happens

00:08:45.630 --> 00:08:45.640 align:start position:0%
<00:08:45.630>that <00:08:45.631>we <00:08:45.633>have <00:08:45.634>to <00:08:45.636>balance. <00:08:45.637>What <00:08:45.639>happens

00:08:45.640 --> 00:08:48.030 align:start position:0%
<00:08:45.640>that <00:08:45.747>we <00:08:45.855>have <00:08:45.963>to <00:08:46.070>balance. <00:08:46.178>What <00:08:46.286>happens <00:08:46.393>then? <00:08:46.501>What <00:08:46.609>happens <00:08:46.716>when <00:08:46.824>someone <00:08:46.932>raises <00:08:47.040>a

00:08:48.030 --> 00:08:48.040 align:start position:0%
<00:08:48.030>then? <00:08:48.031>What <00:08:48.033>happens <00:08:48.034>when <00:08:48.036>someone <00:08:48.037>raises <00:08:48.039>a

00:08:48.040 --> 00:08:50.310 align:start position:0%
<00:08:48.040>then? <00:08:48.147>What <00:08:48.255>happens <00:08:48.363>when <00:08:48.470>someone <00:08:48.578>raises <00:08:48.686>a <00:08:48.793>signal, <00:08:48.901>I <00:08:49.009>can't <00:08:49.116>deploy <00:08:49.224>this <00:08:49.332>safely. <00:08:49.439>I

00:08:50.310 --> 00:08:50.320 align:start position:0%
<00:08:50.310>signal, <00:08:50.311>I <00:08:50.313>can't <00:08:50.314>deploy <00:08:50.316>this <00:08:50.317>safely. <00:08:50.319>I

00:08:50.320 --> 00:08:52.390 align:start position:0%
<00:08:50.320>signal, <00:08:50.447>I <00:08:50.574>can't <00:08:50.701>deploy <00:08:50.829>this <00:08:50.956>safely. <00:08:51.083>I <00:08:51.210>know <00:08:51.338>that <00:08:51.465>there's <00:08:51.592>a <00:08:51.720>problem.

00:08:52.390 --> 00:08:52.400 align:start position:0%
<00:08:52.390>know <00:08:52.392>that <00:08:52.394>there's <00:08:52.396>a <00:08:52.399>problem.

00:08:52.400 --> 00:08:54.310 align:start position:0%
<00:08:52.400>know <00:08:52.516>that <00:08:52.633>there's <00:08:52.750>a <00:08:52.866>problem. <00:08:52.983>How <00:08:53.100>is <00:08:53.216>that <00:08:53.333>accepted <00:08:53.449>in <00:08:53.566>the <00:08:53.683>culture <00:08:53.800>of

00:08:54.310 --> 00:08:54.320 align:start position:0%
<00:08:54.310>How <00:08:54.311>is <00:08:54.312>that <00:08:54.313>accepted <00:08:54.315>in <00:08:54.316>the <00:08:54.317>culture <00:08:54.319>of

00:08:54.320 --> 00:08:56.750 align:start position:0%
<00:08:54.320>How <00:08:54.420>is <00:08:54.520>that <00:08:54.620>accepted <00:08:54.720>in <00:08:54.820>the <00:08:54.920>culture <00:08:55.020>of <00:08:55.120>the <00:08:55.220>organization? <00:08:55.320>In <00:08:55.420>NASA's <00:08:55.520>case, <00:08:55.620>it <00:08:55.720>was

00:08:56.750 --> 00:08:56.760 align:start position:0%
<00:08:56.750>the <00:08:56.751>organization? <00:08:56.753>In <00:08:56.754>NASA's <00:08:56.756>case, <00:08:56.757>it <00:08:56.759>was

00:08:56.760 --> 00:08:59.550 align:start position:0%
<00:08:56.760>the <00:08:56.860>organization? <00:08:56.960>In <00:08:57.060>NASA's <00:08:57.160>case, <00:08:57.260>it <00:08:57.360>was <00:08:57.460>not <00:08:57.560>accepted. <00:08:57.660>In <00:08:57.760>our <00:08:57.860>case, <00:08:57.960>it <00:08:58.060>should <00:08:58.160>be

00:08:59.550 --> 00:08:59.560 align:start position:0%
<00:08:59.550>not <00:08:59.551>accepted. <00:08:59.552>In <00:08:59.553>our <00:08:59.555>case, <00:08:59.556>it <00:08:59.557>should <00:08:59.559>be

00:08:59.560 --> 00:09:02.710 align:start position:0%
<00:08:59.560>not <00:08:59.734>accepted. <00:08:59.910>In <00:09:00.084>our <00:09:00.260>case, <00:09:00.435>it <00:09:00.609>should <00:09:00.785>be <00:09:00.959>accepted.

00:09:02.720 --> 00:09:04.270 align:start position:0%
So,

00:09:04.270 --> 00:09:04.280 align:start position:0%
So,

00:09:04.280 --> 00:09:06.310 align:start position:0%
<00:09:04.280>So, <00:09:04.630>we're <00:09:04.980>flying <00:09:05.329>a <00:09:05.680>shuttle.

00:09:06.310 --> 00:09:06.320 align:start position:0%
<00:09:06.310>we're <00:09:06.313>flying <00:09:06.316>a <00:09:06.319>shuttle.

00:09:06.320 --> 00:09:08.630 align:start position:0%
<00:09:06.320>we're <00:09:06.436>flying <00:09:06.553>a <00:09:06.670>shuttle. <00:09:06.786>It's <00:09:06.903>not <00:09:07.020>a <00:09:07.136>shuttle <00:09:07.253>like <00:09:07.370>this, <00:09:07.486>but <00:09:07.603>it <00:09:07.720>is

00:09:08.630 --> 00:09:08.640 align:start position:0%
<00:09:08.630>It's <00:09:08.631>not <00:09:08.632>a <00:09:08.633>shuttle <00:09:08.634>like <00:09:08.635>this, <00:09:08.636>but <00:09:08.637>it <00:09:08.639>is

00:09:08.640 --> 00:09:10.350 align:start position:0%
<00:09:08.640>It's <00:09:08.767>not <00:09:08.894>a <00:09:09.021>shuttle <00:09:09.149>like <00:09:09.276>this, <00:09:09.403>but <00:09:09.530>it <00:09:09.658>is <00:09:09.785>our <00:09:09.912>software <00:09:10.040>shuttle.

00:09:10.350 --> 00:09:10.360 align:start position:0%
<00:09:10.350>our <00:09:10.354>software <00:09:10.359>shuttle.

00:09:10.360 --> 00:09:12.710 align:start position:0%
<00:09:10.360>our <00:09:10.500>software <00:09:10.640>shuttle. <00:09:10.780>And <00:09:10.920>you <00:09:11.060>need <00:09:11.200>to <00:09:11.340>be <00:09:11.480>careful <00:09:11.620>that <00:09:11.760>you

00:09:12.710 --> 00:09:12.720 align:start position:0%
<00:09:12.710>And <00:09:12.711>you <00:09:12.712>need <00:09:12.713>to <00:09:12.715>be <00:09:12.716>careful <00:09:12.717>that <00:09:12.719>you

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<00:09:12.720>And <00:09:12.827>you <00:09:12.935>need <00:09:13.043>to <00:09:13.150>be <00:09:13.258>careful <00:09:13.366>that <00:09:13.473>you <00:09:13.581>don't <00:09:13.689>fall <00:09:13.796>into <00:09:13.904>the <00:09:14.012>problem <00:09:14.120>of

00:09:14.710 --> 00:09:14.720 align:start position:0%
<00:09:14.710>don't <00:09:14.711>fall <00:09:14.713>into <00:09:14.715>the <00:09:14.717>problem <00:09:14.719>of

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<00:09:14.720>don't <00:09:14.875>fall <00:09:15.031>into <00:09:15.186>the <00:09:15.342>problem <00:09:15.497>of <00:09:15.653>normalization <00:09:15.808>of <00:09:15.964>deviance <00:09:16.120>yourselves,

00:09:17.430 --> 00:09:17.440 align:start position:0%
<00:09:17.430>normalization <00:09:17.433>of <00:09:17.436>deviance <00:09:17.439>yourselves,

00:09:17.440 --> 00:09:19.910 align:start position:0%
<00:09:17.440>normalization <00:09:17.595>of <00:09:17.751>deviance <00:09:17.906>yourselves, <00:09:18.062>that <00:09:18.217>the <00:09:18.373>schedule <00:09:18.528>pressure <00:09:18.684>will <00:09:18.840>override

00:09:19.910 --> 00:09:19.920 align:start position:0%
<00:09:19.910>that <00:09:19.911>the <00:09:19.913>schedule <00:09:19.915>pressure <00:09:19.917>will <00:09:19.919>override

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<00:09:19.920>that <00:09:20.060>the <00:09:20.199>schedule <00:09:20.339>pressure <00:09:20.479>will <00:09:20.620>override <00:09:20.760>the <00:09:20.900>concerns <00:09:21.040>of <00:09:21.180>your <00:09:21.319>engineers.

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<00:09:23.310>the <00:09:23.312>concerns <00:09:23.314>of <00:09:23.316>your <00:09:23.319>engineers.

00:09:23.320 --> 00:09:25.510 align:start position:0%
<00:09:23.320>the <00:09:23.460>concerns <00:09:23.600>of <00:09:23.740>your <00:09:23.880>engineers. <00:09:24.020>Look <00:09:24.160>at <00:09:24.300>safety, <00:09:24.440>not <00:09:24.580>avoid <00:09:24.720>something

00:09:25.510 --> 00:09:25.520 align:start position:0%
<00:09:25.510>Look <00:09:25.511>at <00:09:25.513>safety, <00:09:25.515>not <00:09:25.517>avoid <00:09:25.519>something

00:09:25.520 --> 00:09:28.350 align:start position:0%
<00:09:25.520>Look <00:09:25.636>at <00:09:25.753>safety, <00:09:25.870>not <00:09:25.986>avoid <00:09:26.103>something <00:09:26.220>going <00:09:26.336>wrong, <00:09:26.453>but <00:09:26.569>safety <00:09:26.686>is <00:09:26.803>make <00:09:26.920>sure

00:09:28.350 --> 00:09:28.360 align:start position:0%
<00:09:28.350>going <00:09:28.351>wrong, <00:09:28.353>but <00:09:28.354>safety <00:09:28.356>is <00:09:28.357>make <00:09:28.359>sure

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<00:09:28.360>going <00:09:28.467>wrong, <00:09:28.575>but <00:09:28.683>safety <00:09:28.790>is <00:09:28.898>make <00:09:29.006>sure <00:09:29.113>that <00:09:29.221>nothing <00:09:29.329>can <00:09:29.436>go <00:09:29.544>wrong <00:09:29.652>and <00:09:29.760>everything

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<00:09:30.750>that <00:09:30.751>nothing <00:09:30.753>can <00:09:30.754>go <00:09:30.756>wrong <00:09:30.757>and <00:09:30.759>everything

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<00:09:30.760>that <00:09:30.935>nothing <00:09:31.110>can <00:09:31.285>go <00:09:31.460>wrong <00:09:31.635>and <00:09:31.810>everything <00:09:31.985>goes <00:09:32.160>right.

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So,

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So,

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<00:09:35.680>So, <00:09:35.854>you're <00:09:36.030>going <00:09:36.204>to <00:09:36.380>have <00:09:36.555>a <00:09:36.729>lot <00:09:36.905>of <00:09:37.079>problems.

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<00:09:37.390>you're <00:09:37.391>going <00:09:37.392>to <00:09:37.393>have <00:09:37.395>a <00:09:37.396>lot <00:09:37.397>of <00:09:37.399>problems.

00:09:37.400 --> 00:09:39.190 align:start position:0%
<00:09:37.400>you're <00:09:37.493>going <00:09:37.586>to <00:09:37.680>have <00:09:37.773>a <00:09:37.866>lot <00:09:37.959>of <00:09:38.053>problems. <00:09:38.146>It's <00:09:38.240>going <00:09:38.333>to <00:09:38.426>be <00:09:38.520>software. <00:09:38.613>No <00:09:38.706>one <00:09:38.800>here,

00:09:39.190 --> 00:09:39.200 align:start position:0%
<00:09:39.190>It's <00:09:39.191>going <00:09:39.192>to <00:09:39.193>be <00:09:39.195>software. <00:09:39.196>No <00:09:39.197>one <00:09:39.199>here,

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<00:09:39.200>It's <00:09:39.300>going <00:09:39.400>to <00:09:39.500>be <00:09:39.600>software. <00:09:39.700>No <00:09:39.800>one <00:09:39.900>here, <00:09:40.000>I <00:09:40.100>presume, <00:09:40.200>is <00:09:40.300>working <00:09:40.400>on <00:09:40.500>the <00:09:40.600>shuttle.

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<00:09:42.350>I <00:09:42.351>presume, <00:09:42.353>is <00:09:42.354>working <00:09:42.356>on <00:09:42.357>the <00:09:42.359>shuttle.

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<00:09:42.360>I <00:09:42.460>presume, <00:09:42.560>is <00:09:42.660>working <00:09:42.760>on <00:09:42.860>the <00:09:42.960>shuttle. <00:09:43.060>But <00:09:43.160>you <00:09:43.260>have <00:09:43.360>to <00:09:43.460>make <00:09:43.560>sure <00:09:43.660>that <00:09:43.760>the

00:09:44.190 --> 00:09:44.200 align:start position:0%
<00:09:44.190>But <00:09:44.191>you <00:09:44.192>have <00:09:44.193>to <00:09:44.195>make <00:09:44.196>sure <00:09:44.197>that <00:09:44.199>the

00:09:44.200 --> 00:09:45.630 align:start position:0%
<00:09:44.200>But <00:09:44.291>you <00:09:44.383>have <00:09:44.475>to <00:09:44.567>make <00:09:44.659>sure <00:09:44.751>that <00:09:44.843>the <00:09:44.935>leaders <00:09:45.027>know <00:09:45.119>how <00:09:45.211>to <00:09:45.303>make <00:09:45.395>the <00:09:45.487>right

00:09:45.630 --> 00:09:45.640 align:start position:0%
<00:09:45.630>leaders <00:09:45.631>know <00:09:45.633>how <00:09:45.634>to <00:09:45.636>make <00:09:45.637>the <00:09:45.639>right

00:09:45.640 --> 00:09:48.750 align:start position:0%
<00:09:45.640>leaders <00:09:45.840>know <00:09:46.040>how <00:09:46.240>to <00:09:46.439>make <00:09:46.640>the <00:09:46.840>right <00:09:47.040>decisions.

00:09:48.760 --> 00:09:51.190 align:start position:0%
<00:09:48.760>You <00:09:49.040>can <00:09:49.319>build <00:09:49.600>nearly <00:09:49.880>flawless <00:09:50.160>software.

00:09:51.190 --> 00:09:51.200 align:start position:0%
<00:09:51.190>You <00:09:51.191>can <00:09:51.193>build <00:09:51.195>nearly <00:09:51.197>flawless <00:09:51.199>software.

00:09:51.200 --> 00:09:52.630 align:start position:0%
<00:09:51.200>You <00:09:51.414>can <00:09:51.629>build <00:09:51.843>nearly <00:09:52.058>flawless <00:09:52.272>software. <00:09:52.487>AI

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AI

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<00:09:52.640>AI <00:09:52.840>is <00:09:53.040>not <00:09:53.240>the <00:09:53.439>magic <00:09:53.640>bullet. <00:09:53.840>Leadership <00:09:54.040>is

00:09:55.390 --> 00:09:55.400 align:start position:0%
<00:09:55.390>is <00:09:55.391>not <00:09:55.393>the <00:09:55.394>magic <00:09:55.396>bullet. <00:09:55.397>Leadership <00:09:55.399>is

00:09:55.400 --> 00:09:57.430 align:start position:0%
<00:09:55.400>is <00:09:55.555>not <00:09:55.711>the <00:09:55.866>magic <00:09:56.022>bullet. <00:09:56.177>Leadership <00:09:56.333>is <00:09:56.488>the <00:09:56.644>magic <00:09:56.800>bullet.

00:09:57.430 --> 00:09:57.440 align:start position:0%
<00:09:57.430>the <00:09:57.434>magic <00:09:57.439>bullet.

00:09:57.440 --> 00:09:59.190 align:start position:0%
<00:09:57.440>the <00:09:57.640>magic <00:09:57.840>bullet. <00:09:58.040>So, <00:09:58.240>thank <00:09:58.440>you <00:09:58.640>very <00:09:58.840>much.

00:09:59.190 --> 00:09:59.200 align:start position:0%
<00:09:59.190>So, <00:09:59.192>thank <00:09:59.194>you <00:09:59.196>very <00:09:59.199>much.

00:09:59.200 --> 00:10:01.150 align:start position:0%
<00:09:59.200>So, <00:09:59.316>thank <00:09:59.433>you <00:09:59.550>very <00:09:59.666>much. <00:09:59.783>If <00:09:59.900>you <00:10:00.016>like <00:10:00.133>this, <00:10:00.250>I <00:10:00.366>have <00:10:00.483>more <00:10:00.600>articles,

00:10:01.150 --> 00:10:01.160 align:start position:0%
<00:10:01.150>If <00:10:01.151>you <00:10:01.152>like <00:10:01.153>this, <00:10:01.155>I <00:10:01.156>have <00:10:01.157>more <00:10:01.159>articles,

00:10:01.160 --> 00:10:05.270 align:start position:0%
<00:10:01.160>If <00:10:01.253>you <00:10:01.346>like <00:10:01.439>this, <00:10:01.533>I <00:10:01.626>have <00:10:01.719>more <00:10:01.813>articles, <00:10:01.906>more <00:10:02.000>contacts. <00:10:02.093>This <00:10:02.186>is <00:10:02.280>a <00:10:02.373>thank <00:10:02.466>you <00:10:02.560>from

00:10:05.270 --> 00:10:05.280 align:start position:0%
<00:10:05.270>more <00:10:05.271>contacts. <00:10:05.272>This <00:10:05.273>is <00:10:05.275>a <00:10:05.276>thank <00:10:05.277>you <00:10:05.279>from

00:10:05.280 --> 00:10:07.430 align:start position:0%
<00:10:05.280>more <00:10:05.380>contacts. <00:10:05.480>This <00:10:05.579>is <00:10:05.680>a <00:10:05.780>thank <00:10:05.880>you <00:10:05.980>from <00:10:06.079>NASA <00:10:06.180>to <00:10:06.280>IBM <00:10:06.380>after <00:10:06.480>the <00:10:06.579>second <00:10:06.680>shuttle

00:10:07.430 --> 00:10:07.440 align:start position:0%
<00:10:07.430>NASA <00:10:07.431>to <00:10:07.433>IBM <00:10:07.434>after <00:10:07.436>the <00:10:07.437>second <00:10:07.439>shuttle

00:10:07.440 --> 00:10:08.830 align:start position:0%
<00:10:07.440>NASA <00:10:07.536>to <00:10:07.632>IBM <00:10:07.728>after <00:10:07.824>the <00:10:07.921>second <00:10:08.017>shuttle <00:10:08.113>launch. <00:10:08.209>This <00:10:08.306>is <00:10:08.402>one <00:10:08.498>of <00:10:08.594>my <00:10:08.691>prized

00:10:08.830 --> 00:10:08.840 align:start position:0%
<00:10:08.830>launch. <00:10:08.831>This <00:10:08.833>is <00:10:08.834>one <00:10:08.836>of <00:10:08.837>my <00:10:08.839>prized

00:10:08.840 --> 00:10:11.070 align:start position:0%
<00:10:08.840>launch. <00:10:08.967>This <00:10:09.094>is <00:10:09.221>one <00:10:09.349>of <00:10:09.476>my <00:10:09.603>prized <00:10:09.730>possessions, <00:10:09.858>signed <00:10:09.985>by <00:10:10.112>the <00:10:10.240>astronauts.

00:10:11.070 --> 00:10:11.080 align:start position:0%
<00:10:11.070>possessions, <00:10:11.072>signed <00:10:11.074>by <00:10:11.076>the <00:10:11.079>astronauts.

00:10:11.080 --> 00:10:13.070 align:start position:0%
<00:10:11.080>possessions, <00:10:11.196>signed <00:10:11.313>by <00:10:11.430>the <00:10:11.546>astronauts. <00:10:11.663>And <00:10:11.780>thank <00:10:11.896>you <00:10:12.013>very <00:10:12.130>much <00:10:12.246>for <00:10:12.363>being <00:10:12.480>here

00:10:13.070 --> 00:10:13.080 align:start position:0%
<00:10:13.070>And <00:10:13.071>thank <00:10:13.072>you <00:10:13.073>very <00:10:13.075>much <00:10:13.076>for <00:10:13.077>being <00:10:13.079>here

00:10:13.080 --> 00:10:15.760 align:start position:0%
<00:10:13.080>And <00:10:13.220>thank <00:10:13.360>you <00:10:13.500>very <00:10:13.640>much <00:10:13.780>for <00:10:13.920>being <00:10:14.060>here <00:10:14.200>on <00:10:14.340>my <00:10:14.480>talk.