> Markdown version of [/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp?t=201](https://www.wearedevelopers.com/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp?t=201). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Reinventing Incident Response with AI Agents and MCP

Manual incident response creates an overwhelming maze of toil for on-call developers. By deploying specialized AI agents and MCP, Slack automated the investigation phase and slashed MTTR.

- **Speakers:** [Jayant Tyagi](https://www.wearedevelopers.com/@jayant-tyagi)
- **Event:** World Congress 2026 North America
- **Published:** September 25, 2026
- **Duration:** 30:17
- **URL:** https://www.wearedevelopers.com/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp
- **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/0758b84dc6096f746e7fe8f11b05a780/thumbnails/thumbnail.jpg?time=203638ms

## Access

Playback and chapters for this video are available with a Free account.

## Related Moments

- [Addressing active AI incident remediation and broad ecosystem support](https://www.wearedevelopers.com/videos/100248-reporting-active-exploits-in-24-hours-are-you-ready-for-the-cra) (from "Reporting Active Exploits in 24 Hours: Are You Ready for the CRA?")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/ce760d1f58c375b2cda83931e73cb215/thumbnails/thumbnail.jpg?time=141270ms
- [Deploying agents for automated observability and incident response](https://www.wearedevelopers.com/videos/100547-building-ai-products-vs-building-with-ai) (from "Building AI Products vs. Building With AI")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/b8df21e1610077a8bd696f95789d24b2/thumbnails/thumbnail.jpg?time=294120ms
- [Closing the development loop with automated AI incident responses](https://www.wearedevelopers.com/videos/100166-shipping-with-confidence-observability-and-quality-at-scale) (from "Shipping with Confidence: Observability and Quality at Scale")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/285035d9eec70ac5d7461573f1ff9300/thumbnails/thumbnail.jpg?time=120270ms
- [Shifting security models from passive chatbots to active agents](https://www.wearedevelopers.com/videos/2093-from-shadow-ai-to-secure-intelligence-safe-ai-usage-in-the-enterprise) (from "From Shadow AI to Secure Intelligence: Safe AI Usage in the Enterprise")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/d8ec1307b787c33efa86b61c9d7f2ac2/thumbnails/thumbnail.jpg?time=120300ms
- [Transitioning to AI-native engineering teams and workflows](https://www.wearedevelopers.com/videos/100508-legacy-as-a-launchpad-how-yahoo-mail-is-undergoing-a-product-and-engineering-transformation) (from "Legacy as a Launchpad: How Yahoo Mail is Undergoing a Product and Engineering Transformation")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/25bcd90e13f6ef7ab217ed7620dee0d2/thumbnails/thumbnail.jpg?time=179363ms
- [Developing the Scooby agent for automated incident analysis](https://www.wearedevelopers.com/videos/100261-building-an-agentic-software-factory-how-we-rebuilt-product-development-at-pipedrive) (from "Building an agentic software factory: How we rebuilt product development at Pipedrive")
  - **Thumbnail URL:** https://customer-goifxnzhrq3d0d54.cloudflarestream.com/43e0d5bdc70526fe2c8079409e857fbc/thumbnails/thumbnail.jpg?time=106390ms

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- [Exploring AI: Opportunities and Risks for Developers](https://www.wearedevelopers.com/magazine/522-exploring-ai-opportunities-and-risks-for-developers)
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