> Markdown version of [/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp?t=298](https://www.wearedevelopers.com/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp?t=298). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Reinventing Incident Response with AI Agents and MCP Manual incident response creates an overwhelming maze of toil for on-call developers. By deploying specialized AI agents and MCP, Slack automated the investigation phase and slashed MTTR. - **Speakers:** [Jayant Tyagi](https://www.wearedevelopers.com/@jayant-tyagi) - **Event:** World Congress 2026 North America - **Published:** September 25, 2026 - **Duration:** 30:17 - **URL:** https://www.wearedevelopers.com/videos/100428-reinventing-incident-response-with-ai-agents-and-mcp ## Access Playback and chapters for this video are available with a Free account. ## Related Moments - [Addressing active AI incident remediation and broad ecosystem support](https://www.wearedevelopers.com/videos/100248-reporting-active-exploits-in-24-hours-are-you-ready-for-the-cra) (from "Reporting Active Exploits in 24 Hours: Are You Ready for the CRA?") - [Deploying agents for automated observability and incident response](https://www.wearedevelopers.com/videos/100547-building-ai-products-vs-building-with-ai) (from "Building AI Products vs. Building With AI") - [Closing the development loop with automated AI incident responses](https://www.wearedevelopers.com/videos/100166-shipping-with-confidence-observability-and-quality-at-scale) (from "Shipping with Confidence: Observability and Quality at Scale") - [Shifting security models from passive chatbots to active agents](https://www.wearedevelopers.com/videos/2093-from-shadow-ai-to-secure-intelligence-safe-ai-usage-in-the-enterprise) (from "From Shadow AI to Secure Intelligence: Safe AI Usage in the Enterprise") - [Transitioning to AI-native engineering teams and workflows](https://www.wearedevelopers.com/videos/100508-legacy-as-a-launchpad-how-yahoo-mail-is-undergoing-a-product-and-engineering-transformation) (from "Legacy as a Launchpad: How Yahoo Mail is Undergoing a Product and Engineering Transformation") - [Developing the Scooby agent for automated incident analysis](https://www.wearedevelopers.com/videos/100261-building-an-agentic-software-factory-how-we-rebuilt-product-development-at-pipedrive) (from "Building an agentic software factory: How we rebuilt product development at Pipedrive") ## Related Articles - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Exploring AI: Opportunities and Risks for Developers](https://www.wearedevelopers.com/magazine/522-exploring-ai-opportunities-and-risks-for-developers) - [Never delegate the understanding](https://www.wearedevelopers.com/magazine/749-never-delegate-the-understanding) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) ## Related Jobs - [Senior AI/ML Engineer](https://www.wearedevelopers.com/jobs/48352-senior-ai-ml-engineer) at **PagerDuty** - [Senior AI Developer](https://www.wearedevelopers.com/jobs/ext/2836034-senior-ai-developer) at **PwC** - [Staff Software Engineer, Agentic Platform](https://www.wearedevelopers.com/jobs/48464-staff-software-engineer-agentic-platform) at **Docker, Inc.** - [AI Deployment Consultant](https://www.wearedevelopers.com/jobs/ext/2120554-ai-deployment-consultant) at **Intercom** - [Senior Product Manager](https://www.wearedevelopers.com/jobs/48353-senior-product-manager) at **PagerDuty** - [Software Engineer - Video](https://www.wearedevelopers.com/jobs/ext/2600051-software-engineer-video) at **Twilio**