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<00:00:05.435>My <00:00:05.590>name <00:00:05.746>is, <00:00:05.901>I'm <00:00:06.057>the <00:00:06.212>product <00:00:06.368>owner <00:00:06.523>at <00:00:06.679>the <00:00:06.834>ENG

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<00:00:09.035>for <00:00:09.290>the <00:00:09.546>Modern <00:00:09.801>Bug <00:00:10.057>Effort <00:00:10.313>Squad,

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<00:00:11.075>and <00:00:11.274>with <00:00:11.475>my <00:00:11.674>colleague <00:00:11.875>Kevin <00:00:12.075>today <00:00:12.274>from <00:00:12.475>the,

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<00:00:14.235>the <00:00:14.468>product <00:00:14.701>owner <00:00:14.934>from <00:00:15.168>Purchase <00:00:15.401>Automation <00:00:15.635>Squad,

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<00:00:18.195>we <00:00:18.428>are <00:00:18.661>happy <00:00:18.895>to <00:00:19.128>share <00:00:19.361>some <00:00:19.595>insights,

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<00:00:22.035>and <00:00:22.315>workflows, <00:00:22.595>uh, <00:00:22.875>in <00:00:23.155>the <00:00:23.435>ENG.

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<00:00:25.675>Before <00:00:25.875>we <00:00:26.075>go <00:00:26.275>to <00:00:26.475>the, <00:00:26.675>into <00:00:26.875>the <00:00:27.075>details,

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<00:00:28.265>let's <00:00:28.420>give <00:00:28.576>us <00:00:28.731>your <00:00:28.887>overview <00:00:29.042>about <00:00:29.198>our, <00:00:29.353>the <00:00:29.509>journey <00:00:29.665>today

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<00:00:35.135>what <00:00:35.368>we <00:00:35.601>are <00:00:35.835>targeting <00:00:36.068>in <00:00:36.301>the <00:00:36.535>ENG.

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<00:00:38.645>Then <00:00:38.820>we <00:00:38.995>go <00:00:39.170>into <00:00:39.345>the <00:00:39.520>deep <00:00:39.695>dive <00:00:39.870>with <00:00:40.045>Kevin

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<00:00:57.995>Yeah. <00:00:58.122>Hi <00:00:58.249>everyone. <00:00:58.376>Also <00:00:58.504>from <00:00:58.631>my <00:00:58.758>side, <00:00:58.885>great <00:00:59.013>to <00:00:59.140>be <00:00:59.267>here <00:00:59.394>at,

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<00:01:01.045>uh, <00:01:01.200>we <00:01:01.356>are <00:01:01.511>developers <00:01:01.667>and <00:01:01.822>thank <00:01:01.978>you <00:01:02.133>for <00:01:02.289>having <00:01:02.445>me.

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<00:01:05.605>I <00:01:05.780>am, <00:01:05.955>uh, <00:01:06.130>technically <00:01:06.305>lead <00:01:06.480>at <00:01:06.655>the <00:01:06.830>ING <00:01:07.005>Germany,

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<00:01:08.135>where <00:01:08.368>I <00:01:08.601>focus <00:01:08.835>on <00:01:09.068>back <00:01:09.301>office <00:01:09.535>applications

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<00:01:10.625>and <00:01:10.975>process <00:01:11.325>automation <00:01:11.675>in <00:01:12.025>general.

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<00:01:23.545>As <00:01:23.700>a <00:01:23.856>consultant, <00:01:24.011>I <00:01:24.167>work <00:01:24.322>in <00:01:24.478>different <00:01:24.633>broad <00:01:24.789>tracks, <00:01:24.945>uh,

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<00:01:27.985>One <00:01:28.125>was <00:01:28.265>the <00:01:28.405>back <00:01:28.545>was <00:01:28.685>the <00:01:28.825>big <00:01:28.965>thing, <00:01:29.105>was <00:01:29.245>big <00:01:29.385>data,

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<00:01:31.025>and <00:01:31.141>also <00:01:31.258>at, <00:01:31.375>um, <00:01:31.491>back <00:01:31.608>of <00:01:31.725>the <00:01:31.841>system <00:01:31.958>in <00:01:32.075>a <00:01:32.191>federal <00:01:32.308>h <00:01:32.425>agency,

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<00:01:34.565>which <00:01:34.705>was <00:01:34.845>really <00:01:34.985>far <00:01:35.125>away <00:01:35.265>from <00:01:35.405>automation <00:01:35.545>where <00:01:35.685>you <00:01:35.825>can <00:01:35.965>get,

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<00:01:38.664>so, <00:01:38.945>um, <00:01:39.225>so <00:01:39.505>it's <00:01:39.785>different <00:01:40.065>now.

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<00:01:41.235>Then <00:01:41.468>in <00:01:41.701>2070, <00:01:41.935>I <00:01:42.168>joined <00:01:42.401>the <00:01:42.635>ING

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<00:01:45.225>and <00:01:45.425>dive <00:01:45.625>deep <00:01:45.824>into <00:01:46.024>the <00:01:46.225>process <00:01:46.425>automation <00:01:46.625>topic.

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<00:01:48.375>First <00:01:48.515>I <00:01:48.655>joined <00:01:48.795>a <00:01:48.935>small <00:01:49.075>team <00:01:49.215>where <00:01:49.355>we <00:01:49.495>built <00:01:49.635>a <00:01:49.775>framework,

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<00:02:01.895>Since <00:02:02.070>then, <00:02:02.244>I'm <00:02:02.420>gone <00:02:02.595>from <00:02:02.770>the <00:02:02.945>developing <00:02:03.119>the <00:02:03.295>platform

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<00:02:06.625>of <00:02:06.858>the <00:02:07.091>product <00:02:07.325>owner <00:02:07.558>of <00:02:07.791>the <00:02:08.025>team

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<00:02:08.505>and <00:02:08.660>then <00:02:08.816>becoming <00:02:08.971>the <00:02:09.127>central <00:02:09.282>contact <00:02:09.438>in <00:02:09.593>our <00:02:09.749>company, <00:02:09.905>which,

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<00:02:12.305>uh, <00:02:12.538>the <00:02:12.771>topics <00:02:13.005>which <00:02:13.238>will <00:02:13.471>are <00:02:13.705>related

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<00:02:14.705>to <00:02:15.290>process <00:02:15.875>orchestration.

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<00:02:16.945>So <00:02:17.144>I <00:02:17.345>seen <00:02:17.545>this <00:02:17.745>topic <00:02:17.945>from <00:02:18.144>ground <00:02:18.345>up,

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<00:02:19.665>so <00:02:19.984>from <00:02:20.304>code <00:02:20.623>to <00:02:20.943>concept.

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<00:02:22.155>Yeah, <00:02:22.330>and <00:02:22.505>what, <00:02:22.680>what <00:02:22.855>really <00:02:23.030>drives <00:02:23.205>me <00:02:23.380>with <00:02:23.555>process

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<00:02:24.885>reation <00:02:25.118>is, <00:02:25.351>uh, <00:02:25.584>I'm <00:02:25.818>fascinated <00:02:26.051>out, <00:02:26.285>uh,

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<00:02:27.975>about <00:02:28.150>processes <00:02:28.325>in <00:02:28.500>general, <00:02:28.674>how <00:02:28.850>business <00:02:29.025>processes <00:02:29.200>work, <00:02:29.375>how

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<00:02:32.085>to <00:02:32.260>model <00:02:32.435>them, <00:02:32.610>and <00:02:32.785>how <00:02:32.960>to <00:02:33.135>make <00:02:33.310>them <00:02:33.485>visible

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<00:02:36.704>and <00:02:36.984>ultimately <00:02:37.265>run <00:02:37.545>them <00:02:37.825>fully <00:02:38.105>automatically.

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<00:02:39.905>So <00:02:40.032>I <00:02:40.159>was <00:02:40.286>very <00:02:40.414>excited <00:02:40.541>when <00:02:40.668>a <00:02:40.795>machine <00:02:40.923>takes <00:02:41.050>over <00:02:41.177>the <00:02:41.305>ative

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<00:02:43.605>work <00:02:43.885>and <00:02:44.165>our <00:02:44.445>clerks <00:02:44.725>can <00:02:45.005>do.

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<00:02:46.035>Yeah, <00:02:46.446>more <00:02:46.857>interesting <00:02:47.268>work.

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<00:02:48.225>And <00:02:48.364>now <00:02:48.505>with <00:02:48.644>ai, <00:02:48.785>we <00:02:48.924>also <00:02:49.065>entering <00:02:49.204>a <00:02:49.345>whole <00:02:49.484>new <00:02:49.625>level

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<00:02:51.765>of <00:02:51.904>automation, <00:02:52.045>but <00:02:52.184>AI <00:02:52.325>did <00:02:52.464>the <00:02:52.605>talk <00:02:52.744>for <00:02:52.885>another, <00:02:53.024>uh, <00:02:53.165>session.

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<00:02:57.385>Um, <00:02:57.560>yeah, <00:02:57.734>outside <00:02:57.910>of <00:02:58.084>work, <00:02:58.260>I'm <00:02:58.435>playing <00:02:58.609>electric <00:02:58.785>guitar.

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<00:03:00.265>The <00:03:00.420>band, <00:03:00.576>which <00:03:00.731>is <00:03:00.887>uh, <00:03:01.042>funny <00:03:01.198>enough <00:03:01.353>also <00:03:01.509>have <00:03:01.665>something

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<00:03:03.005>to <00:03:03.305>do <00:03:03.605>with <00:03:03.905>orchestration.

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<00:03:04.505>So <00:03:04.680>if <00:03:04.855>you <00:03:05.030>play <00:03:05.204>everywhere, <00:03:05.380>play <00:03:05.555>whatever <00:03:05.730>they <00:03:05.905>want,

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<00:03:07.465>we <00:03:07.605>have <00:03:07.745>not <00:03:07.885>a <00:03:08.025>good <00:03:08.165>sound, <00:03:08.305>we <00:03:08.445>have <00:03:08.585>a <00:03:08.725>bad <00:03:08.865>sound.

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<00:03:10.665>So <00:03:10.804>also <00:03:10.945>we <00:03:11.084>have <00:03:11.225>to <00:03:11.364>do <00:03:11.505>it <00:03:11.644>at <00:03:11.785>the <00:03:11.924>right <00:03:12.065>time

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<00:03:13.425>and <00:03:13.580>the <00:03:13.736>right <00:03:13.891>thing <00:03:14.047>to <00:03:14.202>have, <00:03:14.358>uh, <00:03:14.513>the <00:03:14.669>resting <00:03:14.825>groove.

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<00:03:16.075>Yeah. <00:03:16.191>And <00:03:16.308>today <00:03:16.424>on <00:03:16.541>my <00:03:16.658>part <00:03:16.774>then <00:03:16.891>I <00:03:17.008>take <00:03:17.125>you <00:03:17.241>to <00:03:17.358>the, <00:03:17.475>uh,

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<00:03:20.775>power <00:03:21.231>of <00:03:21.687>process <00:03:22.143>orchestration.

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<00:03:23.035>Um, <00:03:23.174>we <00:03:23.315>look <00:03:23.454>how <00:03:23.595>we <00:03:23.734>can, <00:03:23.875>uh, <00:03:24.015>help <00:03:24.155>us <00:03:24.295>move <00:03:24.435>further

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<00:03:27.725>with <00:03:28.395>decoupled <00:03:29.066>processes

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<00:03:29.595>and <00:03:29.734>what <00:03:29.875>a <00:03:30.015>strong <00:03:30.155>center <00:03:30.295>of <00:03:30.435>excellence, <00:03:30.575>uh, <00:03:30.715>will <00:03:30.855>help <00:03:30.995>us

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<00:03:32.995>for <00:03:33.409>long <00:03:33.823>term <00:03:34.237>success.

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<00:03:34.995>But <00:03:35.150>first, <00:03:35.306>let <00:03:35.461>me <00:03:35.617>hand <00:03:35.772>over <00:03:35.928>to <00:03:36.083>Ludwig <00:03:36.239>again <00:03:36.395>here.

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<00:03:38.355>We <00:03:38.656>will <00:03:38.958>also <00:03:39.259>introduce <00:03:39.560>himself

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<00:03:39.755>and <00:03:39.954>start <00:03:40.155>it, <00:03:40.355>uh, <00:03:40.555>with <00:03:40.755>our <00:03:40.954>shared <00:03:41.155>journey.

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<00:03:43.045>Yeah, <00:03:43.278>sure. <00:03:43.511>Let's <00:03:43.745>give <00:03:43.978>a <00:03:44.211>brief <00:03:44.445>introduction.

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<00:03:45.815>My <00:03:45.990>name <00:03:46.165>is <00:03:46.340>Ludwig. <00:03:46.515>I'm <00:03:46.690>experience <00:03:46.865>it <00:03:47.040>product <00:03:47.215>owner

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<00:03:49.365>with <00:03:49.633>a <00:03:49.901>strong <00:03:50.169>background <00:03:50.437>in <00:03:50.706>IT

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<00:03:51.075>and <00:03:51.230>automation, <00:03:51.386>uh, <00:03:51.541>with <00:03:51.697>the <00:03:51.852>focus <00:03:52.008>on <00:03:52.163>the <00:03:52.319>last <00:03:52.475>year

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<00:03:55.275>and <00:03:55.508>purchase <00:03:55.741>automation <00:03:55.975>and <00:03:56.208>grading <00:03:56.441>customer <00:03:56.675>experiences.

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<00:04:00.515>Um, <00:04:00.690>before <00:04:00.864>my <00:04:01.040>journey <00:04:01.214>in <00:04:01.390>the <00:04:01.565>ENG, <00:04:01.739>I <00:04:01.915>started

78
00:04:03.835 --> 00:04:07.215
<00:04:03.835>as <00:04:03.975>a <00:04:04.115>full <00:04:04.255>stack <00:04:04.395>developer, <00:04:04.535>uh, <00:04:04.675>at <00:04:04.815>the <00:04:04.955>legal <00:04:05.095>tech <00:04:05.235>startup.

79
00:04:07.935 --> 00:04:09.495
<00:04:07.935>I <00:04:08.285>get <00:04:08.635>my <00:04:08.985>first <00:04:09.335>job

80
00:04:11.355 --> 00:04:13.455
<00:04:11.355>via <00:04:11.821>chatbot <00:04:12.288>in <00:04:12.755>2018.

81
00:04:13.755 --> 00:04:16.775
<00:04:13.755>It <00:04:13.882>was <00:04:14.009>a <00:04:14.136>hot <00:04:14.264>topic <00:04:14.391>in <00:04:14.518>2018. <00:04:14.645>I <00:04:14.773>think <00:04:14.900>today <00:04:15.027>it's <00:04:15.155>ai.

82
00:04:17.755 --> 00:04:20.535
<00:04:17.755>And <00:04:17.988>after <00:04:18.221>that <00:04:18.454>I <00:04:18.688>started <00:04:18.921>to <00:04:19.154>freelance

83
00:04:20.585 --> 00:04:22.455
<00:04:20.584>where <00:04:20.760>I <00:04:20.935>get <00:04:21.109>my <00:04:21.284>first <00:04:21.459>job <00:04:21.635>here <00:04:21.810>at <00:04:21.984>eBay.

84
00:04:24.195 --> 00:04:27.735
<00:04:24.195>And <00:04:24.370>since <00:04:24.545>2022 <00:04:24.719>I'm <00:04:24.895>working <00:04:25.070>for <00:04:25.245>the <00:04:25.420>A <00:04:25.594>NG,

85
00:04:27.835 --> 00:04:30.975
<00:04:27.835>I'm <00:04:28.010>leading <00:04:28.185>the <00:04:28.359>implementation <00:04:28.534>and <00:04:28.710>transformation <00:04:28.885>of <00:04:29.060>a <00:04:29.234>task

86
00:04:30.975 --> 00:04:32.695
<00:04:30.975>and <00:04:31.441>workflows <00:04:31.908>management <00:04:32.375>system.

87
00:04:34.725 --> 00:04:36.785
<00:04:34.725>But <00:04:34.925>now <00:04:35.125>let's <00:04:35.325>go <00:04:35.525>to <00:04:35.725>the <00:04:35.925>next <00:04:36.125>topic

88
00:04:37.365 --> 00:04:41.025
<00:04:37.365>and <00:04:37.505>to <00:04:37.645>say <00:04:37.785>what <00:04:37.925>we <00:04:38.065>aim <00:04:38.205>for <00:04:38.345>the, <00:04:38.485>in <00:04:38.625>the <00:04:38.765>ENG,

89
00:04:41.565 --> 00:04:46.465
<00:04:41.565>we <00:04:41.765>know <00:04:41.965>something <00:04:42.165>about <00:04:42.365>ENG <00:04:42.565>from <00:04:42.765>your <00:04:42.965>Yes.

90
00:04:47.775 --> 00:04:51.065
<00:04:47.775>Then <00:04:47.974>let's <00:04:48.174>give <00:04:48.375>only <00:04:48.575>two, <00:04:48.775>the <00:04:48.974>focus <00:04:49.174>only

91
00:04:51.065 --> 00:04:52.825
<00:04:51.065>to <00:04:51.531>the <00:04:51.998>small <00:04:52.465>KPIs.

92
00:04:52.825 --> 00:04:57.385
<00:04:52.825>From <00:04:52.952>the <00:04:53.079>ENG <00:04:53.206>and <00:04:53.334>the <00:04:53.461>ENG, <00:04:53.588>we <00:04:53.715>have <00:04:53.843>more <00:04:53.970>than <00:04:54.097>30, <00:04:54.224>uh,

93
00:04:57.385 --> 00:05:01.665
<00:04:57.385>30 <00:04:57.560>million <00:04:57.735>customers, <00:04:57.909>around <00:04:58.085>100 <00:04:58.260>countries <00:04:58.435>to <00:04:58.610>the <00:04:58.784>same.

94
00:05:01.685 --> 00:05:04.145
<00:05:01.685>We <00:05:02.035>have <00:05:02.385>1.5 <00:05:02.735>billion <00:05:03.085>transactions

95
00:05:05.885 --> 00:05:07.125
<00:05:05.885>annually <00:05:06.257>to <00:05:06.629>the <00:05:07.001>same.

96
00:05:07.145 --> 00:05:10.765
<00:05:07.145>On <00:05:07.300>the <00:05:07.456>other <00:05:07.611>side. <00:05:07.767>We <00:05:07.922>have <00:05:08.078>more <00:05:08.233>than <00:05:08.389>60,000 <00:05:08.544>employees

97
00:05:10.985 --> 00:05:14.805
<00:05:10.985>and <00:05:11.265>more <00:05:11.545>than <00:05:11.825>35 <00:05:12.105>countries, <00:05:12.385>uh,

98
00:05:14.805 --> 00:05:17.605
<00:05:14.805>20,000 <00:05:15.085>working <00:05:15.365>in <00:05:15.645>tech <00:05:15.925>under <00:05:16.205>ENG.

99
00:05:18.025 --> 00:05:20.045
<00:05:18.025>And <00:05:18.200>to <00:05:18.375>the <00:05:18.549>same, <00:05:18.724>we <00:05:18.900>have <00:05:19.075>more <00:05:19.250>than <00:05:19.424>50

100
00:05:20.755 --> 00:05:22.485
<00:05:20.755>open <00:05:21.105>source <00:05:21.455>projects <00:05:21.805>in <00:05:22.155>GitHub

101
00:05:23.555 --> 00:05:26.055
<00:05:23.555>and <00:05:23.755>internally <00:05:23.955>we <00:05:24.155>have <00:05:24.355>more <00:05:24.555>than <00:05:24.755>thousand, <00:05:24.955>uh,

102
00:05:26.055 --> 00:05:27.695
<00:05:26.055>2000 <00:05:27.455>microservices.

103
00:05:28.335 --> 00:05:31.615
<00:05:28.335>Wherever <00:05:28.474>we <00:05:28.614>happy <00:05:28.755>with <00:05:28.895>that, <00:05:29.034>we <00:05:29.174>have <00:05:29.315>started <00:05:29.455>to <00:05:29.594>split <00:05:29.734>it,

104
00:05:31.615 --> 00:05:34.735
<00:05:31.615>our <00:05:31.965>monoliths <00:05:32.315>to <00:05:32.665>creating <00:05:33.015>microservices.

105
00:05:35.635 --> 00:05:39.415
<00:05:35.635>And <00:05:35.775>on <00:05:35.914>the <00:05:36.055>other <00:05:36.195>hand, <00:05:36.335>we <00:05:36.474>have <00:05:36.615>more <00:05:36.755>than <00:05:36.895>300,000 <00:05:37.034>pipelines

106
00:05:39.415 --> 00:05:42.135
<00:05:39.415>each <00:05:39.615>week <00:05:39.815>where <00:05:40.015>we <00:05:40.215>trigger <00:05:40.415>to <00:05:40.615>make <00:05:40.815>deployments

107
00:05:42.135 --> 00:05:43.975
<00:05:42.135>and <00:05:42.368>deliver <00:05:42.601>the <00:05:42.835>customers <00:05:43.068>a <00:05:43.301>better <00:05:43.534>service.

108
00:05:46.045 --> 00:05:49.055
<00:05:46.045>With <00:05:46.278>this <00:05:46.511>number <00:05:46.745>and <00:05:46.978>tens, <00:05:47.211>uh, <00:05:47.445>customer

109
00:05:49.155 --> 00:05:50.775
<00:05:49.155>and <00:05:49.505>employees <00:05:49.854>that <00:05:50.205>we <00:05:50.554>have.

110
00:05:51.235 --> 00:05:54.735
<00:05:51.235>Uh, <00:05:51.362>we <00:05:51.489>have <00:05:51.616>in <00:05:51.744>the <00:05:51.871>it, <00:05:51.998>the <00:05:52.125>global <00:05:52.253>model <00:05:52.380>act <00:05:52.507>as <00:05:52.635>one.

111
00:05:55.515 --> 00:05:57.965
<00:05:55.515>And <00:05:55.748>to <00:05:55.981>the <00:05:56.215>same <00:05:56.448>with <00:05:56.681>the <00:05:56.914>initiative

112
00:05:58.195 --> 00:05:59.565
<00:05:58.195>that <00:05:58.441>we <00:05:58.688>have <00:05:58.934>locally <00:05:59.181>in <00:05:59.428>Germany.

113
00:06:00.265 --> 00:06:02.925
<00:06:00.265>We <00:06:00.405>have <00:06:00.544>three <00:06:00.685>pillars <00:06:00.825>that <00:06:00.965>we <00:06:01.104>are <00:06:01.245>have <00:06:01.385>focused <00:06:01.525>on <00:06:01.664>it.

114
00:06:03.185 --> 00:06:05.245
<00:06:03.185>The <00:06:03.418>first <00:06:03.651>step <00:06:03.885>is <00:06:04.118>one <00:06:04.351>back <00:06:04.585>office.

115
00:06:05.985 --> 00:06:09.125
<00:06:05.985>The <00:06:06.140>second <00:06:06.296>step <00:06:06.451>is <00:06:06.607>one <00:06:06.762>golden <00:06:06.918>path <00:06:07.073>for <00:06:07.229>the <00:06:07.385>developers.

116
00:06:09.905 --> 00:06:12.205
<00:06:09.905>And <00:06:10.104>the <00:06:10.304>third <00:06:10.505>one <00:06:10.705>is <00:06:10.905>one <00:06:11.104>purchase <00:06:11.304>orchestration.

117
00:06:13.135 --> 00:06:16.315
<00:06:13.135>One <00:06:13.290>back <00:06:13.446>office <00:06:13.601>means <00:06:13.757>in <00:06:13.912>a <00:06:14.068>pillar <00:06:14.223>that <00:06:14.379>we're <00:06:14.534>trying

118
00:06:16.315 --> 00:06:19.075
<00:06:16.315>to <00:06:16.455>coordinate <00:06:16.594>the <00:06:16.735>D <00:06:16.875>one <00:06:17.015>five <00:06:17.155>back <00:06:17.295>office <00:06:17.435>that <00:06:17.575>we <00:06:17.715>have

119
00:06:19.695 --> 00:06:20.715
<00:06:19.695>on <00:06:20.001>the <00:06:20.306>clerk <00:06:20.613>side

120
00:06:21.215 --> 00:06:23.995
<00:06:21.215>and <00:06:21.414>combine <00:06:21.614>it <00:06:21.815>into <00:06:22.015>one <00:06:22.215>to <00:06:22.414>the <00:06:22.614>same

121
00:06:23.995 --> 00:06:25.395
<00:06:23.995>that <00:06:24.205>we <00:06:24.415>can <00:06:24.625>deliver <00:06:24.835>the <00:06:25.044>best <00:06:25.255>service

122
00:06:25.455 --> 00:06:27.715
<00:06:25.455>to <00:06:25.688>the <00:06:25.921>customers <00:06:26.155>when <00:06:26.388>they <00:06:26.621>has <00:06:26.854>requests.

123
00:06:28.855 --> 00:06:30.755
<00:06:28.855>The <00:06:29.088>second <00:06:29.321>one <00:06:29.555>is <00:06:29.788>one <00:06:30.021>golden <00:06:30.255>path.

124
00:06:30.775 --> 00:06:33.315
<00:06:30.775>We <00:06:30.974>are <00:06:31.174>trying <00:06:31.375>to <00:06:31.575>optimize <00:06:31.775>the <00:06:31.974>IDPs <00:06:32.174>internally

125
00:06:34.375 --> 00:06:37.955
<00:06:34.375>and <00:06:34.575>grading <00:06:34.775>web <00:06:34.975>components, <00:06:35.175>APIs <00:06:35.375>and <00:06:35.575>different <00:06:35.775>libraries

126
00:06:38.295 --> 00:06:40.035
<00:06:38.295>and <00:06:38.528>can <00:06:38.761>share <00:06:38.995>with <00:06:39.228>the <00:06:39.461>different <00:06:39.695>countries

127
00:06:40.035 --> 00:06:41.635
<00:06:40.034>that <00:06:40.268>we <00:06:40.501>have <00:06:40.734>internally <00:06:40.968>in <00:06:41.201>the <00:06:41.434>NG.

128
00:06:42.925 --> 00:06:45.385
<00:06:42.925>And <00:06:43.125>the <00:06:43.325>third <00:06:43.525>one <00:06:43.725>is <00:06:43.925>one <00:06:44.125>purchase <00:06:44.325>orchestration,

129
00:06:45.385 --> 00:06:46.905
<00:06:45.385>where <00:06:45.727>we <00:06:46.068>focus <00:06:46.411>on <00:06:46.753>that.

130
00:06:46.905 --> 00:06:49.585
<00:06:46.905>We <00:06:47.080>have <00:06:47.255>one <00:06:47.429>engine <00:06:47.604>where <00:06:47.780>we <00:06:47.955>orchestrate <00:06:48.130>all <00:06:48.304>purchases

131
00:06:50.445 --> 00:06:51.865
<00:06:50.445>and <00:06:50.764>then <00:06:51.084>taking <00:06:51.403>a <00:06:51.723>look

132
00:06:51.865 --> 00:06:54.505
<00:06:51.865>how <00:06:52.065>we <00:06:52.265>transform <00:06:52.465>the <00:06:52.665>approach <00:06:52.865>in <00:06:53.065>the <00:06:53.265>purchases

133
00:06:54.505 --> 00:06:56.105
<00:06:54.505>that <00:06:54.855>we <00:06:55.205>have <00:06:55.555>now <00:06:55.905>and

134
00:06:56.175 --> 00:06:58.105
<00:06:56.175>what <00:06:56.350>they <00:06:56.525>can <00:06:56.700>look <00:06:56.875>like <00:06:57.050>in <00:06:57.225>the <00:06:57.400>next <00:06:57.575>years

135
00:06:58.485 --> 00:06:59.585
<00:06:58.485>to <00:06:58.732>the <00:06:58.980>same <00:06:59.227>one <00:06:59.474>topic.

136
00:06:59.685 --> 00:07:02.665
<00:06:59.685>It <00:06:59.860>will <00:07:00.035>be <00:07:00.210>AI <00:07:00.385>and <00:07:00.560>gen <00:07:00.735>ag <00:07:00.910>AI <00:07:01.085>too,

137
00:07:03.615 --> 00:07:07.275
<00:07:03.615>but <00:07:03.755>there <00:07:03.895>will <00:07:04.035>be, <00:07:04.175>Kevin <00:07:04.315>gave <00:07:04.455>you <00:07:04.595>some <00:07:04.735>deep <00:07:04.875>and <00:07:05.015>dives.

138
00:07:09.305 --> 00:07:12.115
<00:07:09.305>Yeah, <00:07:09.505>thanks <00:07:09.705>Ludwig. <00:07:09.905>So <00:07:10.105>let's <00:07:10.305>end <00:07:10.505>zoom <00:07:10.705>in.

139
00:07:12.115 --> 00:07:13.715
<00:07:12.115>What <00:07:12.395>this <00:07:12.675>really <00:07:12.955>means <00:07:13.235>in <00:07:13.515>practice.

140
00:07:13.735 --> 00:07:16.555
<00:07:13.735>So <00:07:13.935>process <00:07:14.135>occupation <00:07:14.335>is <00:07:14.535>like, <00:07:14.735>yeah, <00:07:14.935>make <00:07:15.135>sure

141
00:07:16.555 --> 00:07:18.595
<00:07:16.555>that <00:07:16.755>everyone <00:07:16.955>in <00:07:17.155>the <00:07:17.355>band, <00:07:17.555>like, <00:07:17.755>you <00:07:17.955>know,

142
00:07:18.595 --> 00:07:20.555
<00:07:18.595>my <00:07:18.795>background <00:07:18.995>from <00:07:19.195>the, <00:07:19.395>from <00:07:19.595>playing <00:07:19.795>the <00:07:19.995>band,

143
00:07:20.735 --> 00:07:22.395
<00:07:20.735>so <00:07:20.910>hit <00:07:21.085>the <00:07:21.260>right <00:07:21.435>note <00:07:21.610>at <00:07:21.785>the <00:07:21.960>right <00:07:22.135>time,

144
00:07:22.535 --> 00:07:24.755
<00:07:22.535>no <00:07:22.735>matter <00:07:22.935>if <00:07:23.135>it's <00:07:23.335>a <00:07:23.535>human, <00:07:23.735>a <00:07:23.935>machine,

145
00:07:24.775 --> 00:07:27.595
<00:07:24.775>or <00:07:24.914>even <00:07:25.054>as <00:07:25.195>this <00:07:25.335>time, <00:07:25.474>uh, <00:07:25.614>AI <00:07:25.755>system <00:07:25.895>playing <00:07:26.034>the <00:07:26.174>tune.

146
00:07:28.055 --> 00:07:31.595
<00:07:28.055>So <00:07:28.195>the <00:07:28.335>picture <00:07:28.475>which <00:07:28.615>I <00:07:28.755>choose <00:07:28.895>is, <00:07:29.035>uh, <00:07:29.175>really <00:07:29.315>capture <00:07:29.455>this.

147
00:07:31.735 --> 00:07:34.315
<00:07:31.735>You <00:07:31.862>have <00:07:31.989>the <00:07:32.116>human <00:07:32.244>hand <00:07:32.371>and <00:07:32.498>you <00:07:32.625>have <00:07:32.753>the <00:07:32.880>robotic <00:07:33.007>hand <00:07:33.135>both

148
00:07:34.635 --> 00:07:36.315
<00:07:34.635>touching <00:07:34.914>the <00:07:35.195>same <00:07:35.474>keys, <00:07:35.755>but <00:07:36.034>un

149
00:07:36.655 --> 00:07:38.515
<00:07:36.655>unless <00:07:37.121>someone <00:07:37.588>orchestrate <00:07:38.054>how

150
00:07:38.615 --> 00:07:41.275
<00:07:38.615>and <00:07:38.755>when <00:07:38.895>they <00:07:39.035>have <00:07:39.175>to <00:07:39.315>play <00:07:39.455>them, <00:07:39.595>you're <00:07:39.735>not <00:07:39.875>getting <00:07:40.015>music,

151
00:07:41.375 --> 00:07:42.795
<00:07:41.375>you <00:07:41.694>got <00:07:42.014>just <00:07:42.333>getting <00:07:42.653>noise.

152
00:07:43.255 --> 00:07:44.555
<00:07:43.255>The <00:07:43.489>same <00:07:43.723>is <00:07:43.957>with <00:07:44.191>our <00:07:44.425>systems.

153
00:07:45.455 --> 00:07:47.875
<00:07:45.455>If <00:07:45.655>we <00:07:45.854>don't <00:07:46.055>orchestrate <00:07:46.255>in <00:07:46.455>smiles <00:07:46.655>still <00:07:46.854>move,

154
00:07:48.415 --> 00:07:50.635
<00:07:48.415>but <00:07:48.765>they <00:07:49.115>move <00:07:49.465>unpredictably <00:07:49.815>inefficiency

155
00:07:50.935 --> 00:07:52.915
<00:07:50.935>and <00:07:51.135>often, <00:07:51.335>uh, <00:07:51.535>with <00:07:51.735>the <00:07:51.935>cost <00:07:52.135>of <00:07:52.335>quality.

156
00:07:53.215 --> 00:07:55.475
<00:07:53.215>So, <00:07:53.495>uh, <00:07:53.775>let's <00:07:54.055>what, <00:07:54.335>uh, <00:07:54.615>look

157
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<00:07:55.475>what <00:07:55.650>happened <00:07:55.825>if <00:07:56.000>you <00:07:56.175>don't <00:07:56.350>have <00:07:56.525>orchestration <00:07:56.700>in <00:07:56.875>place.

158
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<00:07:59.615>Yeah, <00:07:59.848>that's <00:08:00.081>another <00:08:00.315>great <00:08:00.548>picture <00:08:00.781>for, <00:08:01.015>uh,

159
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<00:08:03.485>for <00:08:03.685>the <00:08:03.885>meaning <00:08:04.085>if <00:08:04.285>we <00:08:04.485>not <00:08:04.685>have <00:08:04.885>orchestration.

160
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<00:08:05.605>So <00:08:05.760>that's <00:08:05.916>what <00:08:06.071>really <00:08:06.227>real <00:08:06.382>world <00:08:06.538>processes <00:08:06.693>look <00:08:06.849>like <00:08:07.005>today.

161
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<00:08:10.585>A <00:08:10.935>colorful <00:08:11.284>mess <00:08:11.635>of <00:08:11.984>yeah.

162
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<00:08:12.715>Wires, <00:08:13.065>tools, <00:08:13.414>uh, <00:08:13.765>creative <00:08:14.114>connections,

163
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<00:08:16.235>everything <00:08:16.585>is <00:08:16.935>somehow <00:08:17.285>yeah, <00:08:17.635>connected.

164
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<00:08:18.685>But <00:08:18.840>yeah, <00:08:18.996>really <00:08:19.151>no <00:08:19.307>one <00:08:19.462>knows <00:08:19.618>how <00:08:19.773>it <00:08:19.929>works. <00:08:20.085>Exactly.

165
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<00:08:22.725>And <00:08:22.958>good <00:08:23.191>luck <00:08:23.425>to <00:08:23.658>make <00:08:23.891>a <00:08:24.125>change

166
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<00:08:24.605>and, <00:08:24.885>um, <00:08:25.165>yeah, <00:08:25.445>without <00:08:25.725>breaking <00:08:26.005>something.

167
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<00:08:28.535>Yeah. <00:08:28.710>And <00:08:28.885>so <00:08:29.060>let's <00:08:29.235>see <00:08:29.410>on <00:08:29.585>the <00:08:29.760>other <00:08:29.935>side,

168
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<00:08:31.445>the <00:08:31.645>components <00:08:31.844>which <00:08:32.044>you <00:08:32.245>often <00:08:32.444>need <00:08:32.645>to <00:08:32.845>orchestrate,

169
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<00:08:34.375>like <00:08:34.502>yeah, <00:08:34.629>human <00:08:34.756>s <00:08:34.884>the <00:08:35.011>part <00:08:35.138>of <00:08:35.265>ludwig's <00:08:35.393>later <00:08:35.520>we <00:08:35.647>have <00:08:35.775>APIs,

170
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<00:08:39.105>rules, <00:08:39.571>events, <00:08:40.038>microservice <00:08:40.505>APIs.

171
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<00:08:41.414>Yeah. <00:08:41.554>And <00:08:41.694>I <00:08:41.834>I <00:08:41.974>also <00:08:42.115>playing <00:08:42.255>in <00:08:42.395>the <00:08:42.534>game <00:08:42.674>right <00:08:42.814>now.

172
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<00:08:46.825>Yeah. <00:08:46.980>And <00:08:47.136>if <00:08:47.291>you <00:08:47.447>don't <00:08:47.602>have <00:08:47.758>to <00:08:47.913>orchestrate <00:08:48.069>them, <00:08:48.225>uh,

173
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<00:08:49.455>you <00:08:49.630>don't <00:08:49.805>get <00:08:49.980>a <00:08:50.155>system, <00:08:50.330>you <00:08:50.505>get <00:08:50.680>the <00:08:50.855>jungles

174
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<00:08:51.635>or <00:08:51.810>it's <00:08:51.985>like <00:08:52.160>trying <00:08:52.335>to, <00:08:52.510>uh, <00:08:52.685>run <00:08:52.860>a <00:08:53.035>concert

175
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<00:08:55.115>with <00:08:55.348>revolver <00:08:55.581>conductor, <00:08:55.815>uh, <00:08:56.048>a <00:08:56.281>Z <00:08:56.515>list

176
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<00:08:57.665>and <00:08:57.898>everybody <00:08:58.131>playing <00:08:58.365>whenever <00:08:58.598>they <00:08:58.831>want <00:08:59.064>to.

177
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<00:09:00.185>So <00:09:00.385>we <00:09:00.584>have <00:09:00.785>to <00:09:00.984>speak <00:09:01.185>free <00:09:01.385>pain <00:09:01.584>points,

178
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<00:09:03.175>which <00:09:03.454>we <00:09:03.734>already, <00:09:04.015>uh, <00:09:04.295>always <00:09:04.574>see.

179
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<00:09:06.105>We <00:09:06.280>have <00:09:06.455>to <00:09:06.630>first <00:09:06.805>to <00:09:06.980>fragment <00:09:07.155>it <00:09:07.330>end-to-end <00:09:07.505>automation.

180
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<00:09:10.345>So <00:09:10.625>local <00:09:10.905>automation <00:09:11.185>might <00:09:11.465>works <00:09:11.745>fine.

181
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<00:09:13.745>So <00:09:13.920>our <00:09:14.095>API <00:09:14.270>calls <00:09:14.445>work, <00:09:14.620>our <00:09:14.795>API <00:09:14.970>bot <00:09:15.145>runs

182
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<00:09:17.505>and <00:09:17.971>our <00:09:18.438>microservices <00:09:18.905>answers,

183
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<00:09:19.745>but <00:09:19.970>they <00:09:20.195>don't <00:09:20.420>talk <00:09:20.645>to <00:09:20.870>each <00:09:21.095>other.

184
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<00:09:22.025>So <00:09:22.225>the <00:09:22.425>overall <00:09:22.625>of <00:09:22.824>overall <00:09:23.025>process, <00:09:23.225>um, <00:09:23.425>yeah,

185
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<00:09:27.495>there's <00:09:27.650>still <00:09:27.806>a <00:09:27.961>lot <00:09:28.117>of, <00:09:28.272>uh, <00:09:28.428>manual <00:09:28.583>handovers, <00:09:28.739>actual <00:09:28.895>bridges

186
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<00:09:31.805>and <00:09:32.170>uh, <00:09:32.536>blind <00:09:32.903>spots.

187
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<00:09:34.055>Yeah. <00:09:34.194>And <00:09:34.334>you <00:09:34.474>can't <00:09:34.614>still <00:09:34.755>say <00:09:34.895>it's <00:09:35.035>fully <00:09:35.175>automated <00:09:35.314>if <00:09:35.454>you,

188
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<00:09:37.565>um, <00:09:37.798>yeah, <00:09:38.031>push <00:09:38.265>it <00:09:38.498>through <00:09:38.731>the <00:09:38.965>gaps.

189
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<00:09:41.405>Second, <00:09:41.685>we <00:09:41.964>have <00:09:42.245>the <00:09:42.525>limited <00:09:42.805>understanding.

190
00:09:44.815 --> 00:09:47.955
<00:09:44.815>Um, <00:09:44.955>if <00:09:45.095>you <00:09:45.235>ask <00:09:45.375>what <00:09:45.515>your <00:09:45.655>process <00:09:45.795>really <00:09:45.935>looks <00:09:46.075>like <00:09:46.215>end

191
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<00:09:47.955>to <00:09:48.305>end, <00:09:48.655>um, <00:09:49.005>chances <00:09:49.355>are

192
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<00:09:49.875>that <00:09:50.015>no <00:09:50.155>volume <00:09:50.295>one <00:09:50.435>knows <00:09:50.575>if <00:09:50.715>you <00:09:50.855>don't <00:09:50.995>have <00:09:51.135>the <00:09:51.275>orchestration

193
00:09:53.425 --> 00:09:56.755
<00:09:53.425>because <00:09:53.625>it's, <00:09:53.824>uh, <00:09:54.025>really <00:09:54.224>separated <00:09:54.425>from <00:09:54.625>each <00:09:54.824>other,

194
00:09:56.865 --> 00:09:58.635
<00:09:56.865>like <00:09:57.331>the <00:09:57.798>first <00:09:58.265>example.

195
00:09:59.895 --> 00:10:01.805
<00:09:59.895>Um, <00:10:01.295>yeah.

196
00:10:01.805 --> 00:10:04.005
<00:10:01.805>And <00:10:01.960>it's <00:10:02.116>hard <00:10:02.271>to <00:10:02.427>monitor <00:10:02.582>and <00:10:02.738>even <00:10:02.893>hard <00:10:03.049>to <00:10:03.204>explain,

197
00:10:04.345 --> 00:10:05.685
<00:10:04.345>and <00:10:04.747>it's <00:10:05.149>nearly <00:10:05.550>impossible

198
00:10:05.685 --> 00:10:07.525
<00:10:05.685>to <00:10:05.885>improve <00:10:06.084>when <00:10:06.285>you <00:10:06.484>have <00:10:06.685>not <00:10:06.885>the <00:10:07.084>overall

199
00:10:07.995 --> 00:10:09.165
<00:10:07.995>view <00:10:08.346>and <00:10:08.697>the <00:10:09.048>understanding.

200
00:10:09.715 --> 00:10:11.325
<00:10:09.715>Yeah. <00:10:10.065>And <00:10:10.415>something <00:10:10.765>goes <00:10:11.115>wrong.

201
00:10:12.345 --> 00:10:15.365
<00:10:12.345>Um, <00:10:12.520>yeah, <00:10:12.695>good <00:10:12.870>luck <00:10:13.045>to <00:10:13.220>find, <00:10:13.395>uh, <00:10:13.570>the <00:10:13.745>failure

202
00:10:15.385 --> 00:10:16.725
<00:10:15.385>and <00:10:15.787>restructure <00:10:16.189>the <00:10:16.591>flow.

203
00:10:18.405 --> 00:10:21.345
<00:10:18.405>And <00:10:18.579>the <00:10:18.755>third <00:10:18.930>point <00:10:19.105>is <00:10:19.280>the <00:10:19.454>lack <00:10:19.630>of <00:10:19.805>flexibility.

204
00:10:22.765 --> 00:10:25.465
<00:10:22.765>So <00:10:22.920>they, <00:10:23.076>you <00:10:23.231>have <00:10:23.387>just <00:10:23.542>one <00:10:23.698>step <00:10:23.853>in <00:10:24.009>the <00:10:24.165>process

205
00:10:26.045 --> 00:10:27.265
<00:10:26.045>and <00:10:26.264>you <00:10:26.484>want <00:10:26.703>to <00:10:26.923>change <00:10:27.143>them.

206
00:10:28.125 --> 00:10:30.985
<00:10:28.125>Sounds <00:10:28.475>simple, <00:10:28.825>but <00:10:29.175>um, <00:10:29.525>yeah,

207
00:10:31.725 --> 00:10:36.645
<00:10:31.725>if <00:10:31.865>it <00:10:32.005>might <00:10:32.145>be <00:10:32.285>hard <00:10:32.425>coded <00:10:32.565>in <00:10:32.705>five <00:10:32.845>different <00:10:32.985>systems, <00:10:33.125>um,

208
00:10:37.195 --> 00:10:40.085
<00:10:37.195>yeah, <00:10:37.370>it's <00:10:37.545>really <00:10:37.720>hard <00:10:37.895>not <00:10:38.070>to <00:10:38.245>break <00:10:38.420>a <00:10:38.595>system

209
00:10:40.225 --> 00:10:42.445
<00:10:40.225>and <00:10:40.425>perhaps <00:10:40.625>you <00:10:40.825>have <00:10:41.025>some <00:10:41.225>ripple <00:10:41.425>effects <00:10:41.625>across

210
00:10:43.085 --> 00:10:46.325
<00:10:43.085>multiple <00:10:43.285>APIs, <00:10:43.485>a <00:10:43.685>PA <00:10:43.885>bots <00:10:44.085>or <00:10:44.285>ui, <00:10:44.485>whatever.

211
00:10:46.785 --> 00:10:49.925
<00:10:46.785>So <00:10:46.985>that <00:10:47.185>leaves <00:10:47.385>safer <00:10:47.584>not <00:10:47.785>to <00:10:47.985>change <00:10:48.185>it.

212
00:10:49.985 --> 00:10:52.325
<00:10:49.985>And <00:10:50.218>that's <00:10:50.451>what, <00:10:50.685>uh, <00:10:50.918>innovation <00:10:51.151>slows <00:10:51.385>down.

213
00:10:53.935 --> 00:10:57.835
<00:10:53.935>And <00:10:54.074>the <00:10:54.214>worst <00:10:54.354>part, <00:10:54.494>we <00:10:54.635>often <00:10:54.775>don't <00:10:54.915>realize <00:10:55.055>how <00:10:55.194>zincs <00:10:55.334>are

214
00:10:57.835 --> 00:10:59.475
<00:10:57.835>because <00:10:58.115>we <00:10:58.395>an <00:10:58.675>normalize <00:10:58.955>the <00:10:59.235>chaos.

215
00:11:00.055 --> 00:11:02.035
<00:11:00.055>And <00:11:00.334>that's <00:11:00.614>just <00:11:00.895>why <00:11:01.175>orchestration <00:11:01.454>matters.

216
00:11:02.985 --> 00:11:05.315
<00:11:02.985>It's <00:11:03.265>about <00:11:03.545>not <00:11:03.825>just <00:11:04.105>about <00:11:04.385>automation.

217
00:11:05.315 --> 00:11:08.355
<00:11:05.315>It's <00:11:05.490>about <00:11:05.665>making <00:11:05.840>alation <00:11:06.015>work <00:11:06.190>together <00:11:06.365>in <00:11:06.540>a <00:11:06.715>structured,

218
00:11:08.355 --> 00:11:09.675
<00:11:08.355>transparent, <00:11:08.949>adaptable <00:11:09.543>way.

219
00:11:10.495 --> 00:11:11.715
<00:11:10.495>So <00:11:10.769>let's <00:11:11.044>have <00:11:11.318>a <00:11:11.593>look

220
00:11:11.715 --> 00:11:14.555
<00:11:11.715>how <00:11:11.948>decoupled <00:11:12.181>processes <00:11:12.415>can <00:11:12.648>to <00:11:12.881>solve <00:11:13.115>this.

221
00:11:16.205 --> 00:11:18.135
<00:11:16.205>Alright, <00:11:16.555>enough <00:11:16.905>from <00:11:17.255>the <00:11:17.605>pains.

222
00:11:18.315 --> 00:11:20.455
<00:11:18.315>Now <00:11:18.515>let's <00:11:18.715>talk <00:11:18.915>how <00:11:19.115>we <00:11:19.315>actually <00:11:19.515>fixed <00:11:19.715>it.

223
00:11:21.155 --> 00:11:24.415
<00:11:21.155>At <00:11:21.295>ING, <00:11:21.435>we <00:11:21.574>changed <00:11:21.714>the <00:11:21.855>way <00:11:21.995>how <00:11:22.135>we <00:11:22.275>build <00:11:22.415>business <00:11:22.555>processes

224
00:11:25.075 --> 00:11:27.535
<00:11:25.075>to <00:11:25.275>solve <00:11:25.475>the <00:11:25.675>exact <00:11:25.875>problems <00:11:26.075>we <00:11:26.275>just <00:11:26.475>saw.

225
00:11:28.315 --> 00:11:29.535
<00:11:28.315>And <00:11:28.589>here's <00:11:28.864>the <00:11:29.138>key <00:11:29.413>id,

226
00:11:30.035 --> 00:11:33.055
<00:11:30.035>we <00:11:30.209>don't <00:11:30.385>build <00:11:30.560>the <00:11:30.735>wing <00:11:30.910>big <00:11:31.084>monolith <00:11:31.260>process <00:11:31.435>anymore.

227
00:11:33.155 --> 00:11:34.895
<00:11:33.155>The <00:11:33.388>approach <00:11:33.621>is <00:11:33.855>slow, <00:11:34.088>hard <00:11:34.321>to <00:11:34.555>change

228
00:11:35.275 --> 00:11:37.375
<00:11:35.275>and <00:11:35.475>all <00:11:35.675>the <00:11:35.875>problems <00:11:36.074>which <00:11:36.275>are <00:11:36.475>just <00:11:36.675>mentioned.

229
00:11:37.995 --> 00:11:40.355
<00:11:37.995>So <00:11:38.461>instead <00:11:38.928>we <00:11:39.395>decouple,

230
00:11:40.495 --> 00:11:44.435
<00:11:40.495>we <00:11:40.670>break <00:11:40.845>down <00:11:41.020>the <00:11:41.195>end-to-end <00:11:41.370>journey <00:11:41.545>into <00:11:41.720>smaller, <00:11:41.895>uh,

231
00:11:44.835 --> 00:11:47.135
<00:11:44.835>reusable <00:11:46.235>processes.

232
00:11:51.815 --> 00:11:53.285
<00:11:51.815>Yeah, <00:11:52.145>just <00:11:52.476>let <00:11:52.807>me <00:11:53.137>explain

233
00:11:53.285 --> 00:11:55.085
<00:11:53.285>what <00:11:53.485>you <00:11:53.685>can <00:11:53.885>see <00:11:54.084>on <00:11:54.285>the <00:11:54.485>right <00:11:54.685>side.

234
00:11:55.225 --> 00:11:59.325
<00:11:55.225>So, <00:11:55.425>um, <00:11:55.625>yeah, <00:11:55.825>each <00:11:56.025>of <00:11:56.225>them <00:11:56.425>is, <00:11:56.625>um,

235
00:12:00.705 --> 00:12:03.845
<00:12:00.705>self-contained <00:12:01.171>by <00:12:01.638>one <00:12:02.105>ownership.

236
00:12:05.345 --> 00:12:07.895
<00:12:05.345>Let's <00:12:05.545>say <00:12:05.745>it's <00:12:05.945>the, <00:12:06.145>um, <00:12:06.345>open <00:12:06.545>new <00:12:06.745>account.

237
00:12:08.835 --> 00:12:13.615
<00:12:08.835>So, <00:12:08.942>but <00:12:09.050>done <00:12:09.158>of <00:12:09.265>the <00:12:09.373>work <00:12:09.481>is <00:12:09.588>not, <00:12:09.696>um, <00:12:09.804>done <00:12:09.911>in <00:12:10.019>the <00:12:10.127>upper <00:12:10.235>one.

238
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<00:12:13.615>It's <00:12:13.948>dedicated <00:12:14.281>to <00:12:14.614>child <00:12:14.947>process

239
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<00:12:15.195>and <00:12:15.322>other <00:12:15.449>teams <00:12:15.576>shown <00:12:15.704>here <00:12:15.831>in <00:12:15.958>the <00:12:16.085>purple <00:12:16.213>and <00:12:16.340>in <00:12:16.467>the <00:12:16.595>pink.

240
00:12:20.405 --> 00:12:23.895
<00:12:20.405>Each <00:12:20.532>team <00:12:20.659>is <00:12:20.786>own, <00:12:20.914>uh, <00:12:21.041>their <00:12:21.168>own <00:12:21.295>process <00:12:21.423>along <00:12:21.550>with <00:12:21.677>its, <00:12:21.805>um,

241
00:12:24.085 --> 00:12:28.575
<00:12:24.085>data, <00:12:24.240>with <00:12:24.396>its <00:12:24.551>UI <00:12:24.707>tasks, <00:12:24.862>IT <00:12:25.018>services <00:12:25.173>and <00:12:25.329>uh, <00:12:25.485>pages

242
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<00:12:28.995>and <00:12:29.195>also <00:12:29.395>fully <00:12:29.595>responsible <00:12:29.795>for <00:12:29.995>operational <00:12:30.195>the <00:12:30.395>process.

243
00:12:32.525 --> 00:12:35.975
<00:12:32.525>This <00:12:32.725>gives <00:12:32.925>us <00:12:33.125>speed <00:12:33.324>because <00:12:33.525>teams <00:12:33.725>can <00:12:33.925>build

244
00:12:36.315 --> 00:12:38.055
<00:12:36.315>and <00:12:36.665>improve <00:12:37.015>their <00:12:37.365>part <00:12:37.715>independently,

245
00:12:38.475 --> 00:12:41.975
<00:12:38.475>and <00:12:38.630>also <00:12:38.786>we <00:12:38.941>can <00:12:39.097>reuse <00:12:39.252>the <00:12:39.408>child <00:12:39.563>processes <00:12:39.719>in <00:12:39.875>multiple

246
00:12:41.975 --> 00:12:43.575
<00:12:41.975>journeys <00:12:42.325>and <00:12:42.675>in <00:12:43.025>multiple <00:12:43.375>processes.

247
00:12:44.245 --> 00:12:45.655
<00:12:44.245>Yeah, <00:12:44.498>but <00:12:44.752>here's <00:12:45.006>the <00:12:45.260>critical <00:12:45.514>part.

248
00:12:45.655 --> 00:12:48.735
<00:12:45.655>This <00:12:45.795>is <00:12:45.935>only <00:12:46.074>works <00:12:46.214>if <00:12:46.355>we <00:12:46.495>all <00:12:46.635>play <00:12:46.775>the <00:12:46.915>same <00:12:47.055>rules.

249
00:12:48.915 --> 00:12:52.895
<00:12:48.915>That's <00:12:49.194>why <00:12:49.474>we, <00:12:49.755>um, <00:12:50.035>follow <00:12:50.314>principles

250
00:12:52.955 --> 00:12:55.695
<00:12:52.955>by <00:12:53.235>reference <00:12:53.515>architecture, <00:12:53.795>how <00:12:54.075>we <00:12:54.355>define

251
00:12:55.755 --> 00:12:58.895
<00:12:55.755>how <00:12:55.988>processes <00:12:56.221>communicate, <00:12:56.455>how <00:12:56.688>we <00:12:56.921>handle <00:12:57.155>ownership,

252
00:13:02.475 --> 00:13:06.215
<00:13:02.475>and <00:13:02.615>then <00:13:02.755>we <00:13:02.895>also <00:13:03.035>say, <00:13:03.175>yeah, <00:13:03.315>what <00:13:03.455>is <00:13:03.595>good <00:13:03.735>look <00:13:03.875>like?

253
00:13:06.315 --> 00:13:08.375
<00:13:06.315>So <00:13:06.595>how <00:13:06.875>is <00:13:07.155>our <00:13:07.435>approach <00:13:07.715>working?

254
00:13:09.035 --> 00:13:11.055
<00:13:09.035>And <00:13:09.314>then <00:13:09.594>we <00:13:09.875>also <00:13:10.155>have <00:13:10.435>blueprints

255
00:13:11.195 --> 00:13:13.495
<00:13:11.195>and <00:13:11.428>patterns, <00:13:11.661>uh, <00:13:11.895>which <00:13:12.128>we <00:13:12.361>build <00:13:12.595>up.

256
00:13:14.445 --> 00:13:18.895
<00:13:14.445>They <00:13:14.600>described, <00:13:14.756>um, <00:13:14.911>how <00:13:15.067>we <00:13:15.222>delegate <00:13:15.378>task, <00:13:15.533>the <00:13:15.689>task <00:13:15.845>routing,

257
00:13:19.275 --> 00:13:20.895
<00:13:19.275>but <00:13:19.741>just <00:13:20.208>also <00:13:20.675>important.

258
00:13:21.235 --> 00:13:24.575
<00:13:21.235>Um, <00:13:21.410>they <00:13:21.585>define <00:13:21.760>how <00:13:21.935>we <00:13:22.110>do <00:13:22.285>reporting <00:13:22.460>and <00:13:22.635>monitoring

259
00:13:24.925 --> 00:13:28.295
<00:13:24.925>because <00:13:25.064>even <00:13:25.204>if <00:13:25.344>we <00:13:25.484>process <00:13:25.625>is <00:13:25.765>owned <00:13:25.905>by <00:13:26.045>a <00:13:26.185>different <00:13:26.324>team,

260
00:13:28.675 --> 00:13:31.695
<00:13:28.675>we <00:13:28.814>need <00:13:28.954>to <00:13:29.094>have <00:13:29.234>a <00:13:29.375>unit <00:13:29.515>unified <00:13:29.655>view <00:13:29.795>what <00:13:29.935>is <00:13:30.074>running,

261
00:13:32.105 --> 00:13:34.055
<00:13:32.105>we're <00:13:32.338>stuck <00:13:32.571>and <00:13:32.805>what, <00:13:33.038>uh, <00:13:33.271>what's <00:13:33.505>matters.

262
00:13:34.475 --> 00:13:36.735
<00:13:34.475>So <00:13:34.630>the <00:13:34.786>proof <00:13:34.941>tell <00:13:35.097>also <00:13:35.252>to <00:13:35.408>be <00:13:35.563>flexible <00:13:35.719>in <00:13:35.875>the

263
00:13:36.735 --> 00:13:38.655
<00:13:36.735>inside <00:13:37.015>al <00:13:37.295>systems <00:13:37.575>on <00:13:37.855>the <00:13:38.135>outside.

264
00:13:39.605 --> 00:13:42.815
<00:13:39.605>Yeah. <00:13:39.780>In <00:13:39.955>short, <00:13:40.130>DECAR <00:13:40.305>boxes <00:13:40.480>give <00:13:40.655>us <00:13:40.830>modularity <00:13:41.005>speed

265
00:13:42.815 --> 00:13:45.135
<00:13:42.815>and <00:13:43.281>reuse <00:13:43.748>and <00:13:44.215>blueprints.

266
00:13:45.135 --> 00:13:47.375
<00:13:45.135>Make <00:13:45.415>sure <00:13:45.694>that <00:13:45.975>every, <00:13:46.255>everything <00:13:46.535>stays

267
00:13:47.585 --> 00:13:49.175
<00:13:47.585>observable <00:13:48.051>and <00:13:48.518>under <00:13:48.985>control.

268
00:13:51.005 --> 00:13:54.575
<00:13:51.005>Yeah. <00:13:51.180>This <00:13:51.355>brings <00:13:51.530>us, <00:13:51.705>uh, <00:13:51.880>across <00:13:52.055>the <00:13:52.230>NIO <00:13:52.405>organization.

269
00:13:54.595 --> 00:13:56.495
<00:13:54.595>We <00:13:54.795>need <00:13:54.995>to <00:13:55.195>have <00:13:55.395>the <00:13:55.595>right <00:13:55.795>set <00:13:55.995>up

270
00:13:56.795 --> 00:13:59.215
<00:13:56.795>and <00:13:56.950>that <00:13:57.106>is <00:13:57.261>what <00:13:57.417>brings <00:13:57.572>us <00:13:57.728>to <00:13:57.883>the <00:13:58.039>next <00:13:58.194>topic

271
00:13:59.745 --> 00:14:02.215
<00:13:59.745>where <00:13:59.900>the <00:14:00.056>center <00:14:00.211>of <00:14:00.367>excellent <00:14:00.522>plays, <00:14:00.678>uh, <00:14:00.833>the <00:14:00.989>key <00:14:01.145>role.

272
00:14:05.055 --> 00:14:09.035
<00:14:05.055>So <00:14:05.194>now <00:14:05.334>we <00:14:05.474>seen <00:14:05.614>how <00:14:05.755>the <00:14:05.895>decarb <00:14:06.035>processes <00:14:06.175>have <00:14:06.314>move <00:14:06.454>faster,

273
00:14:10.975 --> 00:14:13.995
<00:14:10.975>but <00:14:11.130>uh, <00:14:11.286>if <00:14:11.441>you <00:14:11.597>want <00:14:11.752>to <00:14:11.908>move, <00:14:12.063>roll <00:14:12.219>out <00:14:12.375>just

274
00:14:14.025 --> 00:14:16.515
<00:14:14.025>that <00:14:14.258>scale <00:14:14.491>across <00:14:14.725>a <00:14:14.958>hundred <00:14:15.191>processes, <00:14:15.425>teams

275
00:14:16.535 --> 00:14:19.195
<00:14:16.535>and <00:14:16.768>tools, <00:14:17.001>we <00:14:17.235>need <00:14:17.468>more <00:14:17.701>than <00:14:17.935>architecture.

276
00:14:19.695 --> 00:14:22.675
<00:14:19.695>We <00:14:19.895>need <00:14:20.095>something <00:14:20.295>more <00:14:20.495>on <00:14:20.695>the <00:14:20.895>organizational <00:14:21.095>side.

277
00:14:22.695 --> 00:14:26.395
<00:14:22.695>And <00:14:22.835>so <00:14:22.975>we <00:14:23.115>have <00:14:23.255>a <00:14:23.395>center <00:14:23.535>of <00:14:23.675>excellence <00:14:23.815>at <00:14:23.955>the <00:14:24.095>ING.

278
00:14:26.395 --> 00:14:27.795
<00:14:26.395>Our <00:14:26.814>process <00:14:27.235>automation <00:14:27.655>center

279
00:14:27.795 --> 00:14:29.955
<00:14:27.795>of <00:14:28.028>excellence <00:14:28.261>is <00:14:28.495>not <00:14:28.728>just <00:14:28.961>a <00:14:29.194>bottleneck

280
00:14:30.215 --> 00:14:34.035
<00:14:30.215>or <00:14:30.448>control <00:14:30.681>your <00:14:30.915>strategic <00:14:31.148>enabler, <00:14:31.381>a <00:14:31.615>team

281
00:14:34.035 --> 00:14:35.675
<00:14:34.035>that <00:14:34.385>help <00:14:34.735>others <00:14:35.084>to <00:14:35.435>success.

282
00:14:38.295 --> 00:14:40.145
<00:14:38.295>Yeah. <00:14:38.495>Let <00:14:38.694>me <00:14:38.895>just <00:14:39.094>explain <00:14:39.295>what <00:14:39.495>you <00:14:39.694>see.

283
00:14:40.365 --> 00:14:44.265
<00:14:40.365>You <00:14:40.505>have <00:14:40.645>on <00:14:40.785>the <00:14:40.925>left <00:14:41.065>side <00:14:41.205>a <00:14:41.345>project <00:14:41.485>teams <00:14:41.625>with <00:14:41.765>developers,

284
00:14:44.465 --> 00:14:46.545
<00:14:44.465>analysts, <00:14:44.931>DevOps <00:14:45.398>and <00:14:45.865>architect.

285
00:14:46.615 --> 00:14:49.025
<00:14:46.615>They <00:14:46.815>the <00:14:47.015>one, <00:14:47.215>they <00:14:47.415>actually <00:14:47.615>build <00:14:47.815>the <00:14:48.015>things

286
00:14:49.045 --> 00:14:52.125
<00:14:49.045>and <00:14:49.219>the <00:14:49.395>processes <00:14:49.569>and <00:14:49.745>all <00:14:49.920>the <00:14:50.094>services <00:14:50.270>that <00:14:50.444>need

287
00:14:52.145 --> 00:14:54.085
<00:14:52.145>to <00:14:52.345>fulfill <00:14:52.545>the <00:14:52.745>process <00:14:52.944>and <00:14:53.145>the <00:14:53.345>use <00:14:53.545>cases.

288
00:14:54.515 --> 00:14:56.285
<00:14:54.515>They <00:14:54.795>move <00:14:55.074>fast, <00:14:55.355>they <00:14:55.635>need <00:14:55.915>answers

289
00:14:56.865 --> 00:14:58.765
<00:14:56.865>and <00:14:57.098>they <00:14:57.331>need <00:14:57.565>freedom, <00:14:57.798>but <00:14:58.031>also <00:14:58.265>guidance.

290
00:14:59.505 --> 00:15:03.645
<00:14:59.505>And <00:14:59.632>there's <00:14:59.759>where <00:14:59.886>the <00:15:00.014>CUE <00:15:00.141>comes <00:15:00.268>in <00:15:00.395>shown <00:15:00.523>on <00:15:00.650>the <00:15:00.777>right <00:15:00.905>side,

291
00:15:04.625 --> 00:15:07.405
<00:15:04.625>it <00:15:04.825>brings <00:15:05.025>to <00:15:05.225>dev <00:15:05.425>also <00:15:05.625>different <00:15:05.825>roles, <00:15:06.025>developers

292
00:15:07.585 --> 00:15:10.085
<00:15:07.585>who <00:15:07.818>understanding <00:15:08.051>the <00:15:08.285>tooling, <00:15:08.518>which <00:15:08.751>we <00:15:08.985>need

293
00:15:10.085 --> 00:15:13.845
<00:15:10.085>for <00:15:10.285>process <00:15:10.485>automation <00:15:10.685>BN <00:15:10.885>experts <00:15:11.085>who <00:15:11.285>know <00:15:11.485>how

294
00:15:13.845 --> 00:15:15.885
<00:15:13.845>to <00:15:14.125>model <00:15:14.405>the <00:15:14.685>processes <00:15:14.965>at <00:15:15.245>scale

295
00:15:16.765 --> 00:15:19.325
<00:15:16.765>solution <00:15:16.965>enterprise <00:15:17.165>architects <00:15:17.365>who <00:15:17.564>see <00:15:17.765>the <00:15:17.965>bigger <00:15:18.165>picture

296
00:15:20.265 --> 00:15:24.805
<00:15:20.265>and <00:15:20.420>also <00:15:20.576>visionaries <00:15:20.731>within <00:15:20.887>on <00:15:21.042>the <00:15:21.198>long <00:15:21.353>term <00:15:21.509>evaluation <00:15:21.665>of,

297
00:15:25.545 --> 00:15:28.205
<00:15:25.545>um, <00:15:25.778>process <00:15:26.011>automation <00:15:26.245>in <00:15:26.478>the <00:15:26.711>whole <00:15:26.944>company.

298
00:15:28.345 --> 00:15:32.285
<00:15:28.345>And <00:15:28.520>also <00:15:28.695>look <00:15:28.870>at <00:15:29.045>new <00:15:29.220>things <00:15:29.395>like <00:15:29.570>uh, <00:15:29.745>AI

299
00:15:32.305 --> 00:15:34.725
<00:15:32.305>or <00:15:32.538>the <00:15:32.771>ahan <00:15:33.005>orchestration, <00:15:33.238>which <00:15:33.471>is, <00:15:33.704>uh,

300
00:15:34.845 --> 00:15:36.245
<00:15:34.845>a <00:15:35.097>big <00:15:35.349>thing <00:15:35.601>right <00:15:35.853>now <00:15:36.105>also.

301
00:15:37.675 --> 00:15:40.005
<00:15:37.675>Yeah. <00:15:37.908>And <00:15:38.141>what <00:15:38.375>is <00:15:38.608>actually <00:15:38.841>then, <00:15:39.074>uh,

302
00:15:40.205 --> 00:15:44.125
<00:15:40.205>A <00:15:40.360>COE <00:15:40.516>in <00:15:40.671>our <00:15:40.827>opinion <00:15:40.982>do, <00:15:41.138>so <00:15:41.293>it <00:15:41.449>defines <00:15:41.605>standards

303
00:15:45.265 --> 00:15:47.965
<00:15:45.265>so <00:15:45.420>that <00:15:45.576>we <00:15:45.731>all <00:15:45.887>speak <00:15:46.042>the <00:15:46.198>same <00:15:46.353>language <00:15:46.509>across <00:15:46.665>the

304
00:15:47.965 --> 00:15:49.205
<00:15:47.965>processes, <00:15:48.337>teams <00:15:48.709>and <00:15:49.081>systems.

305
00:15:49.985 --> 00:15:52.925
<00:15:49.985>So <00:15:50.140>include <00:15:50.296>how <00:15:50.451>to <00:15:50.607>model <00:15:50.762>processes, <00:15:50.918>how <00:15:51.073>to <00:15:51.229>handle <00:15:51.385>errors,

306
00:15:52.925 --> 00:15:55.485
<00:15:52.925>and <00:15:53.125>how <00:15:53.324>to <00:15:53.525>monitor <00:15:53.724>and <00:15:53.925>how <00:15:54.125>to <00:15:54.324>test.

307
00:15:55.635 --> 00:15:58.365
<00:15:55.635>Also, <00:15:55.835>it <00:15:56.035>provides <00:15:56.235>some <00:15:56.435>tools <00:15:56.635>like <00:15:56.835>ENT <00:15:57.035>models,

308
00:15:58.365 --> 00:16:00.925
<00:15:58.365>process <00:15:58.831>templates, <00:15:59.298>UI <00:15:59.765>components,

309
00:16:00.985 --> 00:16:04.405
<00:16:00.985>and <00:16:01.140>shared <00:16:01.296>automation <00:16:01.451>services <00:16:01.607>so <00:16:01.762>that <00:16:01.918>not <00:16:02.073>every <00:16:02.229>team <00:16:02.385>have

310
00:16:04.765 --> 00:16:06.445
<00:16:04.765>to <00:16:05.045>invent <00:16:05.324>a <00:16:05.605>reel <00:16:05.885>every <00:16:06.165>time.

311
00:16:07.225 --> 00:16:10.245
<00:16:07.225>It <00:16:07.505>enables <00:16:07.785>teams <00:16:08.065>through <00:16:08.345>onboarding, <00:16:08.625>coaching,

312
00:16:10.565 --> 00:16:11.845
<00:16:10.565>documentation <00:16:11.141>and <00:16:11.717>examples.

313
00:16:12.025 --> 00:16:15.245
<00:16:12.025>Uh, <00:16:12.180>yeah, <00:16:12.336>we <00:16:12.491>call <00:16:12.647>it <00:16:12.802>then <00:16:12.958>helping <00:16:13.113>teams, <00:16:13.269>helping <00:16:13.425>themself

314
00:16:16.185 --> 00:16:17.405
<00:16:16.185>and <00:16:16.733>ensures <00:16:17.283>visibility.

315
00:16:18.105 --> 00:16:19.485
<00:16:18.105>So <00:16:18.353>it's <00:16:18.601>the <00:16:18.850>part <00:16:19.098>of <00:16:19.347>monitoring

316
00:16:19.485 --> 00:16:22.725
<00:16:19.485>and <00:16:19.660>reporting <00:16:19.835>that <00:16:20.010>should <00:16:20.185>work <00:16:20.360>in <00:16:20.535>a <00:16:20.710>unified <00:16:20.885>way.

317
00:16:24.305 --> 00:16:27.445
<00:16:24.305>Uh, <00:16:24.432>we <00:16:24.559>also <00:16:24.686>have <00:16:24.814>the <00:16:24.941>governance <00:16:25.068>side <00:16:25.195>so <00:16:25.323>that <00:16:25.450>the <00:16:25.577>teams <00:16:25.704>can,

318
00:16:27.505 --> 00:16:30.325
<00:16:27.505>uh, <00:16:27.660>focus <00:16:27.816>on <00:16:27.971>building <00:16:28.127>things <00:16:28.282>and <00:16:28.438>not <00:16:28.593>on <00:16:28.749>p <00:16:28.905>work

319
00:16:31.145 --> 00:16:32.805
<00:16:31.145>and <00:16:31.495>also <00:16:31.845>it <00:16:32.194>had <00:16:32.545>learns.

320
00:16:32.945 --> 00:16:36.965
<00:16:32.945>So <00:16:33.145>by <00:16:33.345>collecting <00:16:33.545>feedback <00:16:33.745>from <00:16:33.945>the <00:16:34.145>teams, <00:16:34.345>uh,

321
00:16:37.025 --> 00:16:38.525
<00:16:37.025>and <00:16:37.362>improving <00:16:37.699>patterns <00:16:38.037>over <00:16:38.375>time.

322
00:16:38.545 --> 00:16:43.205
<00:16:38.545>And <00:16:38.685>also, <00:16:38.824>yeah, <00:16:38.964>have <00:16:39.104>a <00:16:39.245>look <00:16:39.385>at, <00:16:39.525>uh, <00:16:39.665>new <00:16:39.805>modern <00:16:39.944>zings

323
00:16:43.225 --> 00:16:45.485
<00:16:43.225>and <00:16:43.425>yeah, <00:16:43.625>make <00:16:43.825>pox <00:16:44.025>and <00:16:44.225>zing <00:16:44.425>clay <00:16:44.625>tag

324
00:16:45.485 --> 00:16:47.845
<00:16:45.485>and <00:16:45.660>try <00:16:45.835>Z <00:16:46.010>to <00:16:46.185>help <00:16:46.360>and <00:16:46.535>improve <00:16:46.710>the <00:16:46.885>teams.

325
00:16:49.675 --> 00:16:53.085
<00:16:49.675>Yeah. <00:16:49.802>And <00:16:49.929>also <00:16:50.056>this <00:16:50.184>is, <00:16:50.311>uh, <00:16:50.438>we <00:16:50.565>connect <00:16:50.693>with <00:16:50.820>our <00:16:50.947>partners <00:16:51.074>so

326
00:16:53.085 --> 00:16:56.845
<00:16:53.085>that <00:16:53.225>we <00:16:53.365>um, <00:16:53.505>everybody <00:16:53.645>falls <00:16:53.785>the <00:16:53.925>same <00:16:54.065>playbook <00:16:54.205>book <00:16:54.345>no <00:16:54.485>matter

327
00:16:56.945 --> 00:16:58.485
<00:16:56.945>who <00:16:57.407>delivers <00:16:57.869>the <00:16:58.331>solution.

328
00:16:58.745 --> 00:17:02.815
<00:16:58.745>So <00:16:58.945>in <00:16:59.145>short, <00:16:59.345>as <00:16:59.545>e <00:16:59.745>help <00:16:59.945>us, <00:17:00.145>um,

329
00:17:04.555 --> 00:17:07.655
<00:17:04.555>to <00:17:04.695>help <00:17:04.835>us <00:17:04.975>with <00:17:05.115>the <00:17:05.255>broad <00:17:05.395>automation <00:17:05.535>with <00:17:05.675>our <00:17:05.815>scaling, <00:17:05.955>uh,

330
00:17:07.655 --> 00:17:11.535
<00:17:07.655>the <00:17:07.810>chaos, <00:17:07.966>it <00:17:08.121>enables <00:17:08.277>the <00:17:08.432>teams <00:17:08.588>to <00:17:08.743>um, <00:17:08.899>ensure <00:17:09.055>alignment

331
00:17:12.275 --> 00:17:16.975
<00:17:12.275>and <00:17:12.415>turns <00:17:12.555>back <00:17:12.695>best <00:17:12.835>is <00:17:12.975>into <00:17:13.115>a <00:17:13.255>repeatable <00:17:13.395>success <00:17:13.535>so <00:17:13.675>far.

332
00:17:17.405 --> 00:17:18.735
<00:17:17.405>Yeah, <00:17:17.604>we <00:17:17.803>looked <00:17:18.003>at <00:17:18.203>the <00:17:18.402>big <00:17:18.601>picture,

333
00:17:18.875 --> 00:17:21.975
<00:17:18.875>why <00:17:19.155>process <00:17:19.435>orchestration <00:17:19.714>is, <00:17:19.994>uh, <00:17:20.275>important,

334
00:17:22.635 --> 00:17:24.615
<00:17:22.635>how <00:17:22.984>we <00:17:23.335>structure <00:17:23.685>decouple <00:17:24.035>processes

335
00:17:24.615 --> 00:17:27.655
<00:17:24.615>and <00:17:24.742>now <00:17:24.869>as <00:17:24.996>EOE <00:17:25.124>helps <00:17:25.251>us, <00:17:25.378>um, <00:17:25.505>to <00:17:25.633>scale <00:17:25.760>across <00:17:25.887>the <00:17:26.015>teams.

336
00:17:27.755 --> 00:17:31.855
<00:17:27.755>But <00:17:27.988>of <00:17:28.221>course, <00:17:28.455>process <00:17:28.688>automation <00:17:28.921>is <00:17:29.155>uh,

337
00:17:32.355 --> 00:17:34.375
<00:17:32.355>not <00:17:32.635>only <00:17:32.915>the <00:17:33.195>one <00:17:33.475>things, <00:17:33.755>um,

338
00:17:34.755 --> 00:17:38.215
<00:17:34.755>and <00:17:34.862>some <00:17:34.970>point <00:17:35.078>we <00:17:35.185>have <00:17:35.293>to <00:17:35.401>need <00:17:35.508>to <00:17:35.616>fulfill <00:17:35.724>a <00:17:35.831>task <00:17:35.939>by <00:17:36.047>a <00:17:36.155>human.

339
00:17:39.025 --> 00:17:41.965
<00:17:39.025>So, <00:17:39.200>and <00:17:39.375>that's, <00:17:39.550>um, <00:17:39.725>the <00:17:39.900>part <00:17:40.075>now <00:17:40.250>of <00:17:40.425>Ludwig

340
00:17:42.145 --> 00:17:43.525
<00:17:42.145>who <00:17:42.393>say <00:17:42.641>something <00:17:42.890>about <00:17:43.138>a <00:17:43.387>scale

341
00:17:43.785 --> 00:17:48.285
<00:17:43.785>and <00:17:43.940>consistent <00:17:44.096>way <00:17:44.251>to <00:17:44.407>handle <00:17:44.562>human <00:17:44.718>inter <00:17:44.873>ejection <00:17:45.029>and <00:17:45.185>yeah.

342
00:17:48.305 --> 00:17:51.125
<00:17:48.305>So <00:17:48.480>I <00:17:48.655>end <00:17:48.830>over <00:17:49.005>to <00:17:49.180>you <00:17:49.355>back <00:17:49.530>again, <00:17:49.705>Lurik.

343
00:17:51.235 --> 00:17:52.245
<00:17:51.235>Perfect. <00:17:51.538>Thank <00:17:51.841>you <00:17:52.143>Kevin.

344
00:17:52.905 --> 00:17:56.365
<00:17:52.905>Now <00:17:53.060>we <00:17:53.216>have <00:17:53.371>seen <00:17:53.527>the <00:17:53.682>deep <00:17:53.838>dive <00:17:53.993>into <00:17:54.149>purchase <00:17:54.305>automation

345
00:17:56.945 --> 00:17:58.725
<00:17:56.945>and <00:17:57.178>to <00:17:57.411>the <00:17:57.645>same <00:17:57.878>why <00:17:58.111>it's <00:17:58.345>important

346
00:17:58.825 --> 00:18:02.045
<00:17:58.825>to <00:17:59.000>have <00:17:59.175>perhaps <00:17:59.350>a <00:17:59.525>COE <00:17:59.700>internally <00:17:59.875>in <00:18:00.050>the <00:18:00.225>company

347
00:18:02.265 --> 00:18:06.125
<00:18:02.265>and <00:18:02.392>to <00:18:02.519>the <00:18:02.646>same, <00:18:02.774>how <00:18:02.901>to <00:18:03.028>work <00:18:03.155>with <00:18:03.283>processes <00:18:03.410>and <00:18:03.537>to <00:18:03.665>end.

348
00:18:06.305 --> 00:18:08.965
<00:18:06.305>And <00:18:06.480>perhaps <00:18:06.655>it's <00:18:06.830>a <00:18:07.005>good <00:18:07.180>idea <00:18:07.355>to <00:18:07.530>the <00:18:07.705>same,

349
00:18:09.025 --> 00:18:11.685
<00:18:09.025>to <00:18:09.305>have <00:18:09.585>decoupled <00:18:09.865>purchases <00:18:10.145>to <00:18:10.425>further

350
00:18:11.685 --> 00:18:15.045
<00:18:11.685>with <00:18:11.965>the <00:18:12.245>reusability <00:18:12.524>to <00:18:12.804>the <00:18:13.085>same.

351
00:18:15.105 --> 00:18:16.605
<00:18:15.105>Now <00:18:15.375>to <00:18:15.645>the <00:18:15.915>next <00:18:16.185>deep <00:18:16.455>dive.

352
00:18:17.905 --> 00:18:21.925
<00:18:17.905>One <00:18:18.605>second <00:18:19.305>Now,

353
00:18:22.825 --> 00:18:25.245
<00:18:22.825>uh, <00:18:23.025>to <00:18:23.225>cable <00:18:23.425>frontend <00:18:23.625>solution <00:18:23.825>for <00:18:24.025>human <00:18:24.225>task,

354
00:18:25.905 --> 00:18:28.405
<00:18:25.905>for <00:18:26.080>each <00:18:26.254>processes <00:18:26.430>that <00:18:26.605>we <00:18:26.780>have <00:18:26.955>end <00:18:27.129>to <00:18:27.305>end,

355
00:18:28.505 --> 00:18:30.525
<00:18:28.505>or <00:18:28.785>when <00:18:29.065>you're <00:18:29.345>using <00:18:29.625>purchase <00:18:29.905>automation,

356
00:18:30.525 --> 00:18:31.645
<00:18:30.525>you <00:18:30.777>have <00:18:31.029>some <00:18:31.281>human <00:18:31.533>task.

357
00:18:31.675 --> 00:18:35.365
<00:18:31.675>What <00:18:31.830>is <00:18:31.986>coming <00:18:32.141>from <00:18:32.297>the <00:18:32.452>purchase <00:18:32.608>steps <00:18:32.763>for <00:18:32.919>the <00:18:33.075>same,

358
00:18:35.915 --> 00:18:38.605
<00:18:35.915>it's <00:18:36.070>not <00:18:36.226>a <00:18:36.381>different <00:18:36.537>if <00:18:36.692>you <00:18:36.848>are <00:18:37.003>using <00:18:37.159>agent <00:18:37.315>AI

359
00:18:38.705 --> 00:18:41.125
<00:18:38.705>or <00:18:39.405>normal <00:18:40.105>approaches

360
00:18:41.875 --> 00:18:44.725
<00:18:41.875>because <00:18:42.108>the <00:18:42.341>human <00:18:42.575>task, <00:18:42.808>uh, <00:18:43.041>other <00:18:43.275>approval

361
00:18:44.825 --> 00:18:45.965
<00:18:44.825>for <00:18:45.167>the <00:18:45.509>agent <00:18:45.851>tasks

362
00:18:46.505 --> 00:18:51.445
<00:18:46.505>or <00:18:46.612>you <00:18:46.720>have <00:18:46.828>the <00:18:46.935>task <00:18:47.043>for <00:18:47.151>the <00:18:47.258>clear <00:18:47.366>too <00:18:47.474>to <00:18:47.581>the <00:18:47.689>same, <00:18:47.797>to <00:18:47.905>go

363
00:18:51.505 --> 00:18:55.245
<00:18:51.505>to <00:18:51.680>curring <00:18:51.855>complexity, <00:18:52.030>we <00:18:52.205>have <00:18:52.380>the <00:18:52.555>same <00:18:52.730>issues <00:18:52.905>internally.

364
00:18:55.465 --> 00:18:59.765
<00:18:55.465>And <00:18:55.665>then <00:18:55.865>DNG, <00:18:56.064>why <00:18:56.264>we <00:18:56.465>using <00:18:56.665>different <00:18:56.865>solutions

365
00:18:59.865 --> 00:19:02.805
<00:18:59.865>for <00:19:00.040>the <00:19:00.215>first <00:19:00.390>step <00:19:00.565>we <00:19:00.740>have <00:19:00.915>different <00:19:01.090>technology <00:19:01.265>stacks.

366
00:19:02.865 --> 00:19:05.605
<00:19:02.865>We <00:19:02.992>working <00:19:03.119>with <00:19:03.246>Java <00:19:03.374>record <00:19:03.501>for <00:19:03.628>the <00:19:03.755>front <00:19:03.883>end <00:19:04.010>to <00:19:04.137>the <00:19:04.265>same

367
00:19:05.715 --> 00:19:09.165
<00:19:05.715>with <00:19:06.064>Angular <00:19:06.415>as <00:19:06.764>JavaScript <00:19:07.115>framework.

368
00:19:09.625 --> 00:19:12.285
<00:19:09.625>And <00:19:09.905>we <00:19:10.185>have <00:19:10.465>internally <00:19:10.745>frameworks, <00:19:11.025>uh,

369
00:19:12.415 --> 00:19:14.565
<00:19:12.415>based <00:19:12.764>on <00:19:13.115>web <00:19:13.465>components, <00:19:13.815>um,

370
00:19:14.745 --> 00:19:18.045
<00:19:14.745>and <00:19:15.094>litter <00:19:15.445>lit, <00:19:15.794>HTML, <00:19:16.145>JavaScript

371
00:19:18.105 --> 00:19:20.085
<00:19:18.105>or <00:19:18.455>TypeScript <00:19:18.805>to <00:19:19.155>the <00:19:19.505>same.

372
00:19:20.225 --> 00:19:23.205
<00:19:20.225>We <00:19:20.399>have <00:19:20.574>different <00:19:20.750>back <00:19:20.925>office <00:19:21.100>solutions <00:19:21.274>depending <00:19:21.449>on <00:19:21.625>the

373
00:19:23.205 --> 00:19:24.645
<00:19:23.205>technology <00:19:23.529>base <00:19:23.853>that <00:19:24.177>we <00:19:24.501>have.

374
00:19:25.675 --> 00:19:29.005
<00:19:25.675>That <00:19:25.850>means <00:19:26.024>when <00:19:26.200>one <00:19:26.375>clerk <00:19:26.550>get <00:19:26.725>one <00:19:26.899>customer <00:19:27.075>request,

375
00:19:29.545 --> 00:19:30.645
<00:19:29.545>the <00:19:30.040>clerk <00:19:30.535>has

376
00:19:30.645 --> 00:19:33.485
<00:19:30.645>to <00:19:30.800>decide <00:19:30.956>based <00:19:31.111>on <00:19:31.267>the <00:19:31.422>knowledge <00:19:31.578>in <00:19:31.733>which <00:19:31.889>back <00:19:32.045>office

377
00:19:33.485 --> 00:19:34.605
<00:19:33.485>tooling, <00:19:33.736>he <00:19:33.989>has <00:19:34.241>to <00:19:34.493>jump

378
00:19:35.145 --> 00:19:37.045
<00:19:35.145>to <00:19:35.378>cover <00:19:35.611>the <00:19:35.845>request <00:19:36.078>from <00:19:36.311>the <00:19:36.545>customer.

379
00:19:38.385 --> 00:19:39.845
<00:19:38.385>To, <00:19:38.713>to <00:19:39.042>the <00:19:39.370>third <00:19:39.699>thing,

380
00:19:39.845 --> 00:19:41.885
<00:19:39.845>we <00:19:40.195>have <00:19:40.545>flexible <00:19:40.895>business <00:19:41.245>requirements.

381
00:19:42.355 --> 00:19:45.125
<00:19:42.355>When <00:19:42.530>we <00:19:42.705>are <00:19:42.880>asking <00:19:43.055>different <00:19:43.230>units <00:19:43.405>internally <00:19:43.580>the <00:19:43.755>NDNG,

382
00:19:45.355 --> 00:19:47.005
<00:19:45.355>what <00:19:45.588>should <00:19:45.821>be <00:19:46.055>the <00:19:46.288>best <00:19:46.521>back <00:19:46.755>office

383
00:19:47.105 --> 00:19:48.925
<00:19:47.105>or <00:19:47.338>front <00:19:47.571>end <00:19:47.805>solution <00:19:48.038>for <00:19:48.271>your <00:19:48.505>clerks?

384
00:19:49.635 --> 00:19:52.885
<00:19:49.635>Each <00:19:49.835>customer <00:19:50.035>or <00:19:50.235>internal <00:19:50.435>customer <00:19:50.635>has <00:19:50.835>different, <00:19:51.035>uh,

385
00:19:52.885 --> 00:19:55.565
<00:19:52.885>requirements <00:19:53.085>so <00:19:53.285>that <00:19:53.485>to <00:19:53.685>the <00:19:53.885>same <00:19:54.085>flexible <00:19:54.285>requirements,

386
00:19:55.635 --> 00:19:59.165
<00:19:55.635>what <00:19:55.835>it's <00:19:56.035>data <00:19:56.235>based, <00:19:56.435>one <00:19:56.635>unit <00:19:56.835>said, <00:19:57.035>okay,

387
00:19:59.165 --> 00:20:00.845
<00:19:59.165>I <00:19:59.398>need <00:19:59.631>a <00:19:59.865>data <00:20:00.098>direct <00:20:00.331>in <00:20:00.565>time.

388
00:20:01.025 --> 00:20:03.525
<00:20:01.025>And <00:20:01.375>other <00:20:01.725>customers <00:20:02.075>said, <00:20:02.425>okay,

389
00:20:03.525 --> 00:20:05.565
<00:20:03.525>perhaps <00:20:03.805>I <00:20:04.085>only <00:20:04.365>need <00:20:04.645>a <00:20:04.925>dashboard.

390
00:20:05.565 --> 00:20:07.485
<00:20:05.565>We're <00:20:05.798>looking <00:20:06.031>one <00:20:06.265>times <00:20:06.498>in <00:20:06.731>a <00:20:06.965>month.

391
00:20:09.275 --> 00:20:12.205
<00:20:09.275>Then <00:20:09.555>we <00:20:09.835>have <00:20:10.115>in <00:20:10.395>inefficient <00:20:10.675>UX

392
00:20:12.205 --> 00:20:15.045
<00:20:12.205>for <00:20:12.379>the <00:20:12.554>human <00:20:12.730>activities <00:20:12.905>this <00:20:13.080>coming <00:20:13.254>from <00:20:13.429>the <00:20:13.605>different

393
00:20:15.045 --> 00:20:16.725
<00:20:15.045>technologies <00:20:15.245>in <00:20:15.445>the <00:20:15.645>back <00:20:15.845>office <00:20:16.045>that <00:20:16.245>we <00:20:16.445>have.

394
00:20:17.745 --> 00:20:19.925
<00:20:17.745>Uh, <00:20:17.978>because <00:20:18.211>we <00:20:18.445>have <00:20:18.678>some <00:20:18.911>power <00:20:19.145>users,

395
00:20:19.975 --> 00:20:23.605
<00:20:19.975>which <00:20:20.130>has <00:20:20.286>the <00:20:20.441>experience <00:20:20.597>to <00:20:20.752>cover <00:20:20.908>only <00:20:21.063>different <00:20:21.219>task <00:20:21.375>types

396
00:20:23.635 --> 00:20:26.725
<00:20:23.635>that <00:20:23.775>we <00:20:23.915>have <00:20:24.055>from <00:20:24.195>the <00:20:24.335>customer <00:20:24.475>and <00:20:24.615>can <00:20:24.754>only <00:20:24.895>resolve <00:20:25.035>it

397
00:20:26.725 --> 00:20:29.325
<00:20:26.725>because <00:20:26.925>the <00:20:27.125>knowledge <00:20:27.324>is <00:20:27.524>in <00:20:27.725>the <00:20:27.925>human <00:20:28.125>side

398
00:20:29.705 --> 00:20:33.125
<00:20:29.705>and <00:20:29.860>not <00:20:30.016>in <00:20:30.171>approaches <00:20:30.327>and <00:20:30.482>not <00:20:30.638>documented <00:20:30.793>in <00:20:30.949>some <00:20:31.105>approaches.

399
00:20:34.035 --> 00:20:36.845
<00:20:34.035>Then <00:20:34.315>based <00:20:34.595>on <00:20:34.875>all <00:20:35.155>three <00:20:35.435>pillars

400
00:20:36.925 --> 00:20:39.685
<00:20:36.925>before <00:20:37.205>we <00:20:37.485>have <00:20:37.764>our <00:20:38.044>low <00:20:38.325>reusability

401
00:20:39.985 --> 00:20:42.525
<00:20:39.985>and <00:20:40.140>unclear <00:20:40.296>approaches <00:20:40.451>on <00:20:40.607>a <00:20:40.762>data <00:20:40.918>owner <00:20:41.073>in <00:20:41.229>the <00:20:41.385>bank.

402
00:20:43.755 --> 00:20:47.125
<00:20:43.755>This <00:20:43.930>comes <00:20:44.105>from <00:20:44.280>the <00:20:44.455>different <00:20:44.630>units, <00:20:44.805>has <00:20:44.980>different <00:20:45.155>squads

403
00:20:47.205 --> 00:20:48.445
<00:20:47.205>for <00:20:47.484>the <00:20:47.763>back <00:20:48.042>office <00:20:48.321>solutions

404
00:20:49.185 --> 00:20:53.365
<00:20:49.185>and <00:20:49.301>with <00:20:49.418>the <00:20:49.534>next <00:20:49.651>y <00:20:49.768>uh, <00:20:49.885>we're <00:20:50.001>trying <00:20:50.118>now <00:20:50.235>to <00:20:50.351>cover <00:20:50.468>all <00:20:50.585>this

405
00:20:53.435 --> 00:20:55.685
<00:20:53.435>with, <00:20:53.715>uh, <00:20:53.995>scalable <00:20:54.274>front <00:20:54.554>end <00:20:54.835>solution.

406
00:20:55.785 --> 00:20:58.005
<00:20:55.785>At <00:20:56.485>least, <00:20:57.185>uh,

407
00:20:58.175 --> 00:20:59.725
<00:20:58.175>after <00:20:58.523>we <00:20:58.872>started <00:20:59.221>the <00:20:59.570>initiative,

408
00:20:59.945 --> 00:21:01.885
<00:20:59.945>we <00:21:00.225>have <00:21:00.504>seen <00:21:00.784>all <00:21:01.064>five <00:21:01.345>pillars

409
00:21:02.585 --> 00:21:05.045
<00:21:02.585>and <00:21:02.760>for <00:21:02.935>okay, <00:21:03.110>what <00:21:03.285>could <00:21:03.460>be <00:21:03.635>the <00:21:03.810>next <00:21:03.985>step?

410
00:21:05.985 --> 00:21:08.525
<00:21:05.985>Uh, <00:21:06.185>we <00:21:06.385>thought <00:21:06.584>the <00:21:06.784>one <00:21:06.985>option <00:21:07.185>could <00:21:07.385>be

411
00:21:08.525 --> 00:21:11.885
<00:21:08.525>that <00:21:08.700>we <00:21:08.875>begin <00:21:09.050>all <00:21:09.225>things <00:21:09.400>from <00:21:09.575>you <00:21:09.750>from <00:21:09.925>scratch.

412
00:21:12.465 --> 00:21:16.125
<00:21:12.465>And <00:21:12.620>the <00:21:12.776>other <00:21:12.931>thing <00:21:13.087>is <00:21:13.242>that <00:21:13.398>we <00:21:13.553>combine <00:21:13.709>our <00:21:13.865>issues

413
00:21:16.265 --> 00:21:18.405
<00:21:16.265>and <00:21:16.465>make <00:21:16.665>a <00:21:16.865>solution <00:21:17.065>with <00:21:17.265>the <00:21:17.465>global <00:21:17.665>colleagues,

414
00:21:18.875 --> 00:21:20.005
<00:21:18.875>with <00:21:19.214>the <00:21:19.553>global <00:21:19.892>ENG.

415
00:21:21.315 --> 00:21:24.445
<00:21:21.315>This <00:21:21.548>was <00:21:21.781>then <00:21:22.015>start <00:21:22.248>from <00:21:22.481>our <00:21:22.715>initiative.

416
00:21:24.695 --> 00:21:27.045
<00:21:24.695>Let's <00:21:24.895>start <00:21:25.095>our <00:21:25.294>one <00:21:25.495>back <00:21:25.695>office <00:21:25.895>at <00:21:26.095>Haas

417
00:21:27.745 --> 00:21:31.765
<00:21:27.745>on <00:21:27.900>the <00:21:28.056>global <00:21:28.211>technologies <00:21:28.367>that <00:21:28.522>we <00:21:28.678>have <00:21:28.833>for <00:21:28.989>more <00:21:29.145>reusability

418
00:21:31.835 --> 00:21:33.125
<00:21:31.835>with <00:21:32.222>the <00:21:32.609>different <00:21:32.996>countries

419
00:21:33.545 --> 00:21:36.505
<00:21:33.545>and <00:21:33.778>different <00:21:34.011>units <00:21:34.245>that <00:21:34.478>we <00:21:34.711>have, <00:21:34.945>uh,

420
00:21:36.505 --> 00:21:39.785
<00:21:36.505>with <00:21:36.660>the <00:21:36.816>solution <00:21:36.971>we <00:21:37.127>have <00:21:37.282>on <00:21:37.438>the <00:21:37.593>base <00:21:37.749>one <00:21:37.905>orchestration

421
00:21:40.105 --> 00:21:43.705
<00:21:40.105>approaches <00:21:40.280>that <00:21:40.455>Kevin <00:21:40.630>has, <00:21:40.805>uh, <00:21:40.980>talked <00:21:41.155>before <00:21:41.330>with <00:21:41.505>you

422
00:21:44.485 --> 00:21:47.425
<00:21:44.485>and <00:21:44.718>where, <00:21:44.951>when <00:21:45.185>are <00:21:45.418>human <00:21:45.651>tasks <00:21:45.885>come,

423
00:21:48.535 --> 00:21:51.385
<00:21:48.535>then <00:21:48.710>the <00:21:48.885>task <00:21:49.060>will <00:21:49.235>be <00:21:49.410>orchestrated <00:21:49.585>in <00:21:49.760>a <00:21:49.935>task

424
00:21:51.385 --> 00:21:52.745
<00:21:51.385>and <00:21:51.793>workflows <00:21:52.201>management <00:21:52.609>system.

425
00:21:53.335 --> 00:21:55.105
<00:21:53.335>From <00:21:53.615>here <00:21:53.895>we <00:21:54.175>have <00:21:54.455>different <00:21:54.735>services

426
00:21:55.215 --> 00:21:59.345
<00:21:55.215>that <00:21:55.370>will <00:21:55.526>take <00:21:55.681>the <00:21:55.837>task <00:21:55.992>orchestrated <00:21:56.148>task, <00:21:56.303>uh, <00:21:56.459>match <00:21:56.615>it

427
00:21:59.345 --> 00:22:01.705
<00:21:59.345>with <00:21:59.811>different <00:22:00.278>metadata, <00:22:00.745>and

428
00:22:01.865 --> 00:22:04.425
<00:22:01.865>after <00:22:02.040>that <00:22:02.215>we <00:22:02.390>will <00:22:02.565>be <00:22:02.740>directed <00:22:02.915>to <00:22:03.090>a <00:22:03.265>bucket

429
00:22:04.525 --> 00:22:07.865
<00:22:04.525>or <00:22:04.652>a <00:22:04.779>queue <00:22:04.906>where <00:22:05.034>the <00:22:05.161>clerk <00:22:05.288>can <00:22:05.415>request <00:22:05.543>the <00:22:05.670>task <00:22:05.797>at <00:22:05.925>least.

430
00:22:09.765 --> 00:22:11.185
<00:22:09.765>And <00:22:10.191>with <00:22:10.617>this <00:22:11.043>solution

431
00:22:11.365 --> 00:22:14.465
<00:22:11.365>or <00:22:11.505>with <00:22:11.645>this <00:22:11.785>architecture <00:22:11.925>image <00:22:12.065>we <00:22:12.205>have <00:22:12.345>at <00:22:12.485>same <00:22:12.625>one <00:22:12.765>user

432
00:22:14.465 --> 00:22:17.985
<00:22:14.465>experience <00:22:14.620>from <00:22:14.776>the <00:22:14.931>clerk <00:22:15.087>side <00:22:15.242>and <00:22:15.398>from <00:22:15.553>the <00:22:15.709>developer <00:22:15.865>side

433
00:22:17.985 --> 00:22:21.825
<00:22:17.985>because <00:22:18.112>the <00:22:18.239>clerk <00:22:18.366>knows, <00:22:18.494>okay, <00:22:18.621>only <00:22:18.748>need <00:22:18.875>to <00:22:19.003>go <00:22:19.130>to <00:22:19.257>one <00:22:19.385>tool.

434
00:22:22.465 --> 00:22:25.105
<00:22:22.465>I <00:22:22.605>get <00:22:22.745>my <00:22:22.885>task <00:22:23.024>and <00:22:23.165>I <00:22:23.304>can <00:22:23.445>work <00:22:23.584>with <00:22:23.725>the <00:22:23.865>task

435
00:22:25.685 --> 00:22:27.025
<00:22:25.685>and <00:22:25.986>has <00:22:26.288>only <00:22:26.589>one <00:22:26.891>ux.

436
00:22:27.045 --> 00:22:30.945
<00:22:27.045>At <00:22:27.200>least <00:22:27.356>from <00:22:27.511>the <00:22:27.667>backend <00:22:27.822>side, <00:22:27.978>we <00:22:28.133>know, <00:22:28.289>okay, <00:22:28.445>uh,

437
00:22:30.975 --> 00:22:32.825
<00:22:30.975>from <00:22:31.208>the <00:22:31.441>developer <00:22:31.675>side, <00:22:31.908>we <00:22:32.141>know, <00:22:32.375>okay,

438
00:22:32.825 --> 00:22:34.145
<00:22:32.825>we <00:22:33.122>have <00:22:33.419>one <00:22:33.716>frontend <00:22:34.013>technology

439
00:22:35.035 --> 00:22:38.545
<00:22:35.035>where <00:22:35.162>we <00:22:35.289>can <00:22:35.416>create <00:22:35.544>a <00:22:35.671>human <00:22:35.798>tasks <00:22:35.925>and <00:22:36.053>the <00:22:36.180>UX <00:22:36.307>for <00:22:36.435>it.

440
00:22:39.005 --> 00:22:42.785
<00:22:39.005>And <00:22:39.145>on <00:22:39.285>the <00:22:39.425>backend <00:22:39.565>thing <00:22:39.705>we <00:22:39.845>know, <00:22:39.985>okay, <00:22:40.125>it's <00:22:40.265>one <00:22:40.405>purchase

441
00:22:42.925 --> 00:22:44.865
<00:22:42.925>and <00:22:43.158>when <00:22:43.391>the <00:22:43.625>processes <00:22:43.858>end <00:22:44.091>to <00:22:44.325>end

442
00:22:45.365 --> 00:22:48.545
<00:22:45.365>and <00:22:45.481>has <00:22:45.598>a <00:22:45.715>human <00:22:45.831>task, <00:22:45.948>I <00:22:46.065>have <00:22:46.181>to <00:22:46.298>register <00:22:46.415>it <00:22:46.531>in <00:22:46.648>one <00:22:46.765>task

443
00:22:48.565 --> 00:22:49.665
<00:22:48.565>or <00:22:49.060>workforce <00:22:49.555>management.

444
00:22:52.875 --> 00:22:54.295
<00:22:52.875>Uh, <00:22:53.088>at <00:22:53.301>least <00:22:53.514>now <00:22:53.727>we <00:22:53.940>have <00:22:54.153>seen

445
00:22:54.315 --> 00:22:56.135
<00:22:54.315>before <00:22:54.665>one <00:22:55.015>a <00:22:55.365>architecture <00:22:55.715>image,

446
00:22:56.435 --> 00:23:00.975
<00:22:56.435>but <00:22:56.562>the <00:22:56.689>issue <00:22:56.816>is, <00:22:56.944>uh, <00:22:57.071>why <00:22:57.198>I <00:22:57.325>should <00:22:57.453>go <00:22:57.580>as <00:22:57.707>a <00:22:57.835>developer

447
00:23:01.005 --> 00:23:03.655
<00:23:01.005>with <00:23:01.205>my <00:23:01.405>cool <00:23:01.605>feature <00:23:01.805>to <00:23:02.005>our <00:23:02.205>other <00:23:02.405>initiative.

448
00:23:04.685 --> 00:23:06.305
<00:23:04.685>Uh, <00:23:04.860>this <00:23:05.034>is <00:23:05.210>why <00:23:05.385>we <00:23:05.560>come <00:23:05.735>to <00:23:05.909>the <00:23:06.085>question

449
00:23:06.305 --> 00:23:10.345
<00:23:06.305>how <00:23:06.480>we <00:23:06.655>can <00:23:06.830>power <00:23:07.005>the <00:23:07.180>other <00:23:07.355>squads <00:23:07.530>internally, <00:23:07.705>uh,

450
00:23:10.445 --> 00:23:13.825
<00:23:10.445>to <00:23:10.620>go <00:23:10.794>the <00:23:10.970>way, <00:23:11.145>uh, <00:23:11.320>the, <00:23:11.495>that <00:23:11.669>central <00:23:11.845>ownership

451
00:23:13.825 --> 00:23:16.705
<00:23:13.825>and <00:23:14.291>clear <00:23:14.758>accountability, <00:23:15.225>uh,

452
00:23:16.705 --> 00:23:19.785
<00:23:16.705>with <00:23:16.832>the <00:23:16.959>focus <00:23:17.086>from <00:23:17.214>the <00:23:17.341>global, <00:23:17.468>uh, <00:23:17.595>from <00:23:17.723>the <00:23:17.850>local <00:23:17.977>to <00:23:18.105>going

453
00:23:19.785 --> 00:23:20.945
<00:23:19.785>to <00:23:20.133>global, <00:23:20.481>the <00:23:20.829>technology.

454
00:23:21.725 --> 00:23:25.065
<00:23:21.725>Uh, <00:23:21.865>we <00:23:22.004>give <00:23:22.145>the <00:23:22.284>local <00:23:22.425>developers <00:23:22.564>the <00:23:22.705>access <00:23:22.844>to <00:23:22.985>the <00:23:23.125>IDP,

455
00:23:25.135 --> 00:23:30.105
<00:23:25.135>what <00:23:25.290>is <00:23:25.446>hosted <00:23:25.601>globally, <00:23:25.757>uh, <00:23:25.912>with <00:23:26.068>this <00:23:26.223>IDP <00:23:26.379>all <00:23:26.535>developers,

456
00:23:30.775 --> 00:23:33.905
<00:23:30.775>when <00:23:30.930>they <00:23:31.086>changing <00:23:31.241>the <00:23:31.397>technology <00:23:31.552>from <00:23:31.708>the <00:23:31.863>units, <00:23:32.019>they <00:23:32.175>can,

457
00:23:34.205 --> 00:23:35.865
<00:23:34.205>has <00:23:34.485>access <00:23:34.764>to <00:23:35.044>all <00:23:35.324>web <00:23:35.605>components

458
00:23:35.965 --> 00:23:38.625
<00:23:35.965>and <00:23:36.105>we <00:23:36.245>use <00:23:36.385>the <00:23:36.524>web <00:23:36.665>components <00:23:36.804>to <00:23:36.945>the <00:23:37.084>same, <00:23:37.225>the <00:23:37.365>APIs,

459
00:23:39.455 --> 00:23:42.305
<00:23:39.455>they <00:23:39.655>has <00:23:39.855>a <00:23:40.054>clear <00:23:40.254>cus <00:23:40.455>uh, <00:23:40.655>developer <00:23:40.855>journey

460
00:23:42.645 --> 00:23:45.965
<00:23:42.645>and <00:23:42.800>at <00:23:42.956>least <00:23:43.111>they <00:23:43.267>has <00:23:43.422>different <00:23:43.578>templates, <00:23:43.733>what <00:23:43.889>it's <00:23:44.045>ready

461
00:23:46.025 --> 00:23:49.645
<00:23:46.025>to <00:23:46.180>start <00:23:46.336>with <00:23:46.491>or <00:23:46.647>kickstart <00:23:46.802>the <00:23:46.958>projects <00:23:47.113>to <00:23:47.269>the <00:23:47.425>same

462
00:23:50.145 --> 00:23:54.245
<00:23:50.145>for <00:23:50.300>the <00:23:50.456>pipelines, <00:23:50.611>uh, <00:23:50.767>only <00:23:50.922>to <00:23:51.078>take <00:23:51.233>a <00:23:51.389>look <00:23:51.545>only

463
00:23:54.305 --> 00:23:56.285
<00:23:54.305>to <00:23:54.585>the <00:23:54.865>ownership <00:23:55.145>and <00:23:55.425>uh, <00:23:55.705>accountability.

464
00:23:57.305 --> 00:23:58.765
<00:23:57.305>Uh, <00:23:57.743>the <00:23:58.181>task <00:23:58.619>management

465
00:23:58.765 --> 00:24:01.685
<00:23:58.765>and <00:23:58.965>workforce <00:23:59.165>management <00:23:59.365>system <00:23:59.565>will <00:23:59.765>take <00:23:59.965>all <00:24:00.165>things

466
00:24:01.755 --> 00:24:02.765
<00:24:01.755>with <00:24:02.058>the <00:24:02.361>human <00:24:02.664>task

467
00:24:02.825 --> 00:24:05.685
<00:24:02.825>and <00:24:03.000>the <00:24:03.175>matching <00:24:03.350>to <00:24:03.525>the <00:24:03.700>work <00:24:03.875>to <00:24:04.050>the <00:24:04.225>clerk.

468
00:24:06.625 --> 00:24:09.405
<00:24:06.625>And <00:24:06.765>the <00:24:06.905>only <00:24:07.045>thing <00:24:07.185>on <00:24:07.325>the <00:24:07.465>ownership <00:24:07.605>from <00:24:07.745>the <00:24:07.885>feature <00:24:08.025>teams

469
00:24:09.675 --> 00:24:12.245
<00:24:09.675>will <00:24:09.908>be <00:24:10.141>the <00:24:10.375>ownership <00:24:10.608>for <00:24:10.841>the <00:24:11.075>approaches

470
00:24:12.945 --> 00:24:14.965
<00:24:12.945>and <00:24:13.120>to <00:24:13.294>the <00:24:13.470>same <00:24:13.645>only <00:24:13.820>for <00:24:13.995>the <00:24:14.169>human <00:24:14.345>task.

471
00:24:15.545 --> 00:24:17.885
<00:24:15.545>All <00:24:15.745>things <00:24:15.945>will <00:24:16.145>be <00:24:16.345>go <00:24:16.545>to <00:24:16.745>the <00:24:16.945>task

472
00:24:17.945 --> 00:24:19.645
<00:24:17.945>and <00:24:18.411>workforce <00:24:18.878>management <00:24:19.345>system

473
00:24:21.625 --> 00:24:25.645
<00:24:21.625>and <00:24:21.765>with <00:24:21.905>the <00:24:22.045>solution <00:24:22.185>we <00:24:22.325>comes <00:24:22.465>at <00:24:22.605>least <00:24:22.745>to <00:24:22.885>the <00:24:23.025>goal

474
00:24:25.645 --> 00:24:27.445
<00:24:25.645>that <00:24:25.925>we <00:24:26.205>can <00:24:26.485>reuse <00:24:26.764>all <00:24:27.045>things

475
00:24:27.905 --> 00:24:31.485
<00:24:27.905>and <00:24:28.060>the <00:24:28.216>teams <00:24:28.371>can <00:24:28.527>reuse <00:24:28.682>the <00:24:28.838>different <00:24:28.993>solutions, <00:24:29.149>at <00:24:29.305>least

476
00:24:31.545 --> 00:24:34.885
<00:24:31.545>to, <00:24:31.745>and <00:24:31.945>we <00:24:32.145>have <00:24:32.345>a <00:24:32.545>clear <00:24:32.745>ownership <00:24:32.945>accountability

477
00:24:35.225 --> 00:24:37.085
<00:24:35.225>for <00:24:35.425>the <00:24:35.625>APIs <00:24:35.824>and <00:24:36.024>web <00:24:36.225>components <00:24:36.425>at <00:24:36.625>least.

478
00:24:37.505 --> 00:24:40.605
<00:24:37.505>And <00:24:37.660>when <00:24:37.816>we <00:24:37.971>want <00:24:38.127>to <00:24:38.282>start <00:24:38.438>as <00:24:38.593>a <00:24:38.749>developer, <00:24:38.905>something

479
00:24:41.105 --> 00:24:44.005
<00:24:41.105>to <00:24:41.232>the <00:24:41.359>first <00:24:41.486>that <00:24:41.614>we <00:24:41.741>can <00:24:41.868>search, <00:24:41.995>okay, <00:24:42.123>is <00:24:42.250>there <00:24:42.377>some <00:24:42.505>owner

480
00:24:44.025 --> 00:24:46.285
<00:24:44.025>for <00:24:44.225>the <00:24:44.425>data <00:24:44.625>or <00:24:44.825>is <00:24:45.025>the <00:24:45.225>web <00:24:45.425>component

481
00:24:46.285 --> 00:24:48.165
<00:24:46.285>that <00:24:46.518>can <00:24:46.751>we <00:24:46.985>use <00:24:47.218>in <00:24:47.451>my <00:24:47.685>component?

482
00:24:49.545 --> 00:24:52.845
<00:24:49.545>And <00:24:49.672>this <00:24:49.799>was <00:24:49.926>the <00:24:50.054>new <00:24:50.181>way <00:24:50.308>of <00:24:50.435>working <00:24:50.563>for <00:24:50.690>the <00:24:50.817>local <00:24:50.945>Germany.

483
00:24:54.745 --> 00:24:56.565
<00:24:54.745>At <00:24:54.919>least <00:24:55.094>we <00:24:55.270>can <00:24:55.445>now <00:24:55.620>to <00:24:55.794>the <00:24:55.969>key <00:24:56.145>facts.

484
00:24:57.425 --> 00:25:00.445
<00:24:57.425>Uh, <00:24:57.658>I <00:24:57.891>said <00:24:58.125>very <00:24:58.358>much <00:24:58.591>of <00:24:58.825>one

485
00:25:01.105 --> 00:25:02.525
<00:25:01.105>and <00:25:01.531>at <00:25:01.957>least <00:25:02.383>one.

486
00:25:02.955 --> 00:25:04.165
<00:25:02.955>When <00:25:03.318>you <00:25:03.681>start <00:25:04.043>initiative

487
00:25:04.665 --> 00:25:06.245
<00:25:04.665>or <00:25:05.014>you <00:25:05.365>have <00:25:05.715>some <00:25:06.065>project,

488
00:25:06.675 --> 00:25:09.165
<00:25:06.675>it's <00:25:06.850>one <00:25:07.024>should <00:25:07.200>be <00:25:07.375>not <00:25:07.550>our <00:25:07.725>words <00:25:07.899>be <00:25:08.075>one.

489
00:25:09.665 --> 00:25:11.525
<00:25:09.665>We <00:25:09.945>have <00:25:10.225>created <00:25:10.504>one <00:25:10.784>task <00:25:11.065>management

490
00:25:11.525 --> 00:25:12.565
<00:25:11.525>and <00:25:11.993>workforce <00:25:12.461>management.

491
00:25:12.785 --> 00:25:17.365
<00:25:12.785>Yes, <00:25:12.960>but <00:25:13.135>others, <00:25:13.310>there's <00:25:13.485>the <00:25:13.660>data <00:25:13.835>and <00:25:14.010>the <00:25:14.185>approaches.

492
00:25:17.995 --> 00:25:20.205
<00:25:17.995>They <00:25:18.195>are <00:25:18.395>under <00:25:18.594>ownership <00:25:18.794>from <00:25:18.995>the <00:25:19.195>feature <00:25:19.395>teams.

493
00:25:20.585 --> 00:25:22.445
<00:25:20.585>So <00:25:20.935>we <00:25:21.285>have <00:25:21.635>clear <00:25:21.985>ownership

494
00:25:22.865 --> 00:25:25.285
<00:25:22.865>and <00:25:23.215>accountability <00:25:23.565>for <00:25:23.915>the <00:25:24.265>reusability.

495
00:25:26.345 --> 00:25:28.725
<00:25:26.345>And <00:25:26.520>so <00:25:26.695>we <00:25:26.870>are <00:25:27.045>giving <00:25:27.220>the <00:25:27.395>teams <00:25:27.570>the <00:25:27.745>chance

496
00:25:29.545 --> 00:25:33.405
<00:25:29.545>or <00:25:29.672>they <00:25:29.799>they <00:25:29.926>have <00:25:30.054>the <00:25:30.181>knowledge <00:25:30.308>about <00:25:30.435>it <00:25:30.563>and <00:25:30.690>to <00:25:30.817>the <00:25:30.945>same.

497
00:25:34.515 --> 00:25:38.005
<00:25:34.515>It's <00:25:34.655>the <00:25:34.795>second <00:25:34.935>thing <00:25:35.075>that <00:25:35.215>we <00:25:35.355>can <00:25:35.495>take <00:25:35.635>from <00:25:35.775>the <00:25:35.915>initiative.

498
00:25:38.355 --> 00:25:43.125
<00:25:38.355>It's <00:25:38.555>scale <00:25:38.755>comes <00:25:38.955>from <00:25:39.155>use <00:25:39.355>from <00:25:39.555>the <00:25:39.755>reusability

499
00:25:43.345 --> 00:25:44.725
<00:25:43.345>of <00:25:43.593>the <00:25:43.841>features <00:25:44.090>that <00:25:44.338>we <00:25:44.587>have

500
00:25:45.065 --> 00:25:49.365
<00:25:45.065>and <00:25:45.192>the <00:25:45.319>access <00:25:45.446>to <00:25:45.574>the <00:25:45.701>IDP <00:25:45.828>From <00:25:45.955>local, <00:25:46.083>we <00:25:46.210>can <00:25:46.337>reuse <00:25:46.465>much

501
00:25:49.365 --> 00:25:53.085
<00:25:49.365>of <00:25:49.520>the <00:25:49.676>components <00:25:49.831>that <00:25:49.987>comes <00:25:50.142>as <00:25:50.298>service <00:25:50.453>from <00:25:50.609>the <00:25:50.765>global

502
00:25:53.505 --> 00:25:55.845
<00:25:53.505>and <00:25:53.660>to <00:25:53.816>the <00:25:53.971>same <00:25:54.127>we <00:25:54.282>can <00:25:54.438>offer <00:25:54.593>the <00:25:54.749>global <00:25:54.905>teams

503
00:25:56.105 --> 00:25:57.965
<00:25:56.105>to <00:25:56.455>some <00:25:56.805>components <00:25:57.155>or <00:25:57.505>APIs.

504
00:25:59.215 --> 00:26:02.395
<00:25:59.215>And <00:25:59.389>now <00:25:59.564>to <00:25:59.740>the <00:25:59.915>last <00:26:00.090>second <00:26:00.264>key. <00:26:00.439>Yeah, <00:26:00.615>thanks

505
00:26:02.495 --> 00:26:03.495
<00:26:02.495>Ludwig. <00:26:02.945>So <00:26:03.395>before

506
00:26:03.495 --> 00:26:05.315
<00:26:03.495>we <00:26:03.774>close, <00:26:04.054>we <00:26:04.334>have <00:26:04.614>just <00:26:04.895>time.

507
00:26:05.855 --> 00:26:08.395
<00:26:05.855>Let <00:26:06.030>me <00:26:06.205>tell <00:26:06.380>you <00:26:06.555>my <00:26:06.730>key <00:26:06.905>thoughts <00:26:07.080>for <00:26:07.255>takeaway.

508
00:26:08.535 --> 00:26:11.835
<00:26:08.535>So <00:26:08.710>first, <00:26:08.885>establish <00:26:09.060>a <00:26:09.235>process <00:26:09.410>mindset <00:26:09.585>across <00:26:09.760>your <00:26:09.935>company.

509
00:26:12.735 --> 00:26:15.795
<00:26:12.735>So <00:26:12.968>a <00:26:13.201>difficult <00:26:13.435>transformationist <00:26:13.668>doesn't, <00:26:13.901>um, <00:26:14.135>scale

510
00:26:15.795 --> 00:26:16.835
<00:26:15.795>through <00:26:16.263>tools <00:26:16.731>alone.

511
00:26:17.255 --> 00:26:19.875
<00:26:17.255>So <00:26:17.455>it <00:26:17.655>scales <00:26:17.855>when <00:26:18.055>people <00:26:18.255>think <00:26:18.455>in <00:26:18.655>processes,

512
00:26:19.905 --> 00:26:23.155
<00:26:19.905>when <00:26:20.105>the <00:26:20.305>team's <00:26:20.504>models <00:26:20.705>their <00:26:20.905>flows, <00:26:21.105>monitor <00:26:21.305>them

513
00:26:23.175 --> 00:26:24.635
<00:26:23.175>and <00:26:23.613>improve <00:26:24.051>them <00:26:24.489>continuously.

514
00:26:24.855 --> 00:26:28.315
<00:26:24.855>So <00:26:24.982>our <00:26:25.109>mindset <00:26:25.236>and <00:26:25.364>uh, <00:26:25.491>ING, <00:26:25.618>what <00:26:25.745>we <00:26:25.873>are <00:26:26.000>building <00:26:26.127>is, <00:26:26.255>um,

515
00:26:28.655 --> 00:26:31.595
<00:26:28.655>to <00:26:28.855>have <00:26:29.055>this <00:26:29.254>mindset, <00:26:29.455>um, <00:26:29.655>to <00:26:29.855>build <00:26:30.055>process

516
00:26:31.695 --> 00:26:33.035
<00:26:31.695>and <00:26:32.097>zinc <00:26:32.499>in <00:26:32.901>processes.

517
00:26:33.135 --> 00:26:36.755
<00:26:33.135>Um, <00:26:33.262>and <00:26:33.389>also <00:26:33.516>it's <00:26:33.644>help <00:26:33.771>with <00:26:33.898>the <00:26:34.025>s <00:26:34.153>strong <00:26:34.280>CAE <00:26:34.407>behind <00:26:34.535>us.

518
00:26:37.575 --> 00:26:41.035
<00:26:37.575>And <00:26:37.702>the <00:26:37.829>second <00:26:37.956>one <00:26:38.084>is <00:26:38.211>does <00:26:38.338>the <00:26:38.465>decarb <00:26:38.593>processes <00:26:38.720>give <00:26:38.847>us, <00:26:38.975>uh,

519
00:26:41.415 --> 00:26:44.245
<00:26:41.415>the <00:26:41.590>clue <00:26:41.764>between <00:26:41.940>them <00:26:42.115>so <00:26:42.290>they <00:26:42.465>connect <00:26:42.639>the <00:26:42.815>people,

520
00:26:44.385 --> 00:26:48.085
<00:26:44.385>the <00:26:44.525>services, <00:26:44.665>the <00:26:44.805>AI <00:26:44.945>and <00:26:45.085>the <00:26:45.225>automation <00:26:45.365>in <00:26:45.504>a <00:26:45.645>flexible <00:26:45.785>way

521
00:26:48.925 --> 00:26:52.345
<00:26:48.925>and <00:26:49.205>give <00:26:49.485>us <00:26:49.764>reusability <00:26:50.044>and <00:26:50.325>observability

522
00:26:52.765 --> 00:26:54.065
<00:26:52.765>and <00:26:53.057>the <00:26:53.350>ability <00:26:53.642>to <00:26:53.935>adapt.

523
00:26:54.605 --> 00:26:57.545
<00:26:54.605>So, <00:26:54.780>and <00:26:54.955>they <00:26:55.130>unify <00:26:55.305>everything <00:26:55.480>so <00:26:55.655>across <00:26:55.830>teams, <00:26:56.005>tools,

524
00:26:58.445 --> 00:26:59.745
<00:26:58.445>and <00:26:59.030>the <00:26:59.614>channels.

525
00:27:00.085 --> 00:27:03.985
<00:27:00.085>So <00:27:00.240>at <00:27:00.396>the <00:27:00.551>end <00:27:00.707>it's <00:27:00.862>not <00:27:01.018>about <00:27:01.173>orchestrating <00:27:01.329>technology <00:27:01.485>is

526
00:27:03.995 --> 00:27:05.585
<00:27:03.995>about <00:27:04.695>orchestration <00:27:05.395>value.

527
00:27:08.085 --> 00:27:09.985
<00:27:08.085>So, <00:27:08.551>alright, <00:27:09.018>last <00:27:09.485>thing.

528
00:27:10.525 --> 00:27:13.465
<00:27:10.525>Um, <00:27:10.725>if <00:27:10.925>anyone <00:27:11.125>today <00:27:11.325>is <00:27:11.525>curious <00:27:11.725>about, <00:27:11.925>um,

529
00:27:13.575 --> 00:27:17.385
<00:27:13.575>what <00:27:13.715>we <00:27:13.855>chat <00:27:13.995>about, <00:27:14.135>so <00:27:14.275>about <00:27:14.415>orchestration <00:27:14.555>or <00:27:14.695>take <00:27:14.835>a <00:27:14.975>guitar

530
00:27:17.405 --> 00:27:19.185
<00:27:17.405>and <00:27:17.754>just <00:27:18.105>connect <00:27:18.455>with <00:27:18.805>us,

531
00:27:19.255 --> 00:27:21.505
<00:27:19.255>then <00:27:19.430>we <00:27:19.605>can <00:27:19.780>have <00:27:19.955>a <00:27:20.130>a <00:27:20.305>chat <00:27:20.480>about <00:27:20.655>it.

532
00:27:22.045 --> 00:27:25.505
<00:27:22.045>And <00:27:22.172>if <00:27:22.299>you're <00:27:22.426>curious <00:27:22.554>about <00:27:22.681>what <00:27:22.808>we <00:27:22.935>are <00:27:23.063>building <00:27:23.190>at <00:27:23.317>ING, <00:27:23.445>uh,

533
00:27:25.645 --> 00:27:27.625
<00:27:25.645>or <00:27:25.878>maybe <00:27:26.111>also <00:27:26.345>interested <00:27:26.578>in <00:27:26.811>joining <00:27:27.045>us,

534
00:27:27.655 --> 00:27:30.105
<00:27:27.655>take <00:27:27.830>a <00:27:28.004>look <00:27:28.180>at <00:27:28.355>our <00:27:28.530>career <00:27:28.705>page <00:27:28.879>at <00:27:29.055>ING.