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<00:02:02.985>but <00:02:03.160>the <00:02:03.335>point <00:02:03.510>is <00:02:03.685>consistency, <00:02:03.860>because <00:02:04.035>really <00:02:04.210>it's <00:02:04.385>practice.

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<00:02:21.785>I'm <00:02:22.065>very <00:02:22.345>glad <00:02:22.625>that <00:02:22.905>you're <00:02:23.185>here.

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<00:02:26.405>with <00:02:26.755>some <00:02:27.105>core <00:02:27.455>ideas, <00:02:27.805>solutions

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<00:02:29.585>to <00:02:29.865>continue <00:02:30.145>building <00:02:30.425>on <00:02:30.705>your <00:02:30.985>leadership

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<00:02:31.945>and <00:02:32.120>continue <00:02:32.295>understanding <00:02:32.470>what <00:02:32.644>really <00:02:32.820>makes <00:02:32.995>a <00:02:33.170>good <00:02:33.345>leader.

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<00:02:39.225>So <00:02:39.417>let's <00:02:39.610>step <00:02:39.803>back <00:02:39.996>and <00:02:40.189>look <00:02:40.382>at <00:02:40.575>leadership.

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<00:02:51.295>You <00:02:51.450>know, <00:02:51.606>we <00:02:51.761>started <00:02:51.917>with <00:02:52.072>leadership <00:02:52.228>where <00:02:52.383>it's <00:02:52.539>very <00:02:52.695>black

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<00:02:54.475>and <00:02:54.825>white <00:02:55.174>to <00:02:55.525>lead <00:02:55.875>people

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<00:02:56.975>or <00:02:57.255>you <00:02:57.535>are <00:02:57.815>an <00:02:58.095>individual <00:02:58.375>contributor.

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<00:02:59.665>You <00:02:59.792>tell <00:02:59.919>your <00:03:00.046>team <00:03:00.174>what <00:03:00.301>to <00:03:00.428>do, <00:03:00.555>which <00:03:00.683>is <00:03:00.810>a <00:03:00.937>bit <00:03:01.065>dramatic.

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<00:03:05.785>what <00:03:06.024>we <00:03:06.263>were <00:03:06.503>taught <00:03:06.742>as <00:03:06.982>leaders.

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<00:03:09.005>Now <00:03:09.285>leadership <00:03:09.565>can <00:03:09.845>mean <00:03:10.125>multiple <00:03:10.405>things.

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<00:03:14.565>you <00:03:14.845>could <00:03:15.125>be <00:03:15.405>leading <00:03:15.685>projects, <00:03:15.965>discussions.

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<00:03:17.535>It's <00:03:17.768>anchored <00:03:18.001>much <00:03:18.234>more <00:03:18.468>in <00:03:18.701>psychological <00:03:18.935>safety

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<00:03:20.525>and <00:03:20.939>empathy <00:03:21.353>and <00:03:21.767>support.

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<00:03:32.315>adaptability <00:03:32.490>growth <00:03:32.665>with <00:03:32.840>do <00:03:33.015>we <00:03:33.190>change <00:03:33.365>with <00:03:33.540>business <00:03:33.715>changes?

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<00:03:37.625>How <00:03:37.905>do <00:03:38.185>we <00:03:38.465>augment <00:03:38.745>with <00:03:39.025>ai?

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<00:03:41.345>So <00:03:41.578>this <00:03:41.811>shows <00:03:42.045>you <00:03:42.278>leadership <00:03:42.511>is <00:03:42.745>constantly

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<00:03:43.445>changing, <00:03:43.751>the <00:03:44.057>bar <00:03:44.363>is <00:03:44.669>moving.

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<00:03:47.005>Because <00:03:47.355>the <00:03:47.704>definitions, <00:03:48.055>the <00:03:48.405>expectations,

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<00:03:49.325>they're <00:03:49.510>all <00:03:49.695>a <00:03:49.880>bit <00:03:50.065>of <00:03:50.250>a <00:03:50.435>moving <00:03:50.620>target.

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<00:03:51.465>And <00:03:51.620>then <00:03:51.776>you <00:03:51.931>add <00:03:52.087>our <00:03:52.242>own <00:03:52.398>human <00:03:52.553>experience <00:03:52.709>to <00:03:52.865>that.

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<00:03:54.665>And <00:03:55.082>people <00:03:55.499>are <00:03:55.916>different.

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<00:03:56.105>We're <00:03:56.325>learning <00:03:56.546>new <00:03:56.766>things <00:03:56.987>all <00:03:57.207>the <00:03:57.428>time.

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<00:03:58.375>So <00:03:58.491>you <00:03:58.608>have <00:03:58.725>to <00:03:58.841>keep <00:03:58.958>learning <00:03:59.075>in <00:03:59.191>order <00:03:59.308>to <00:03:59.425>be <00:03:59.541>a <00:03:59.658>better <00:03:59.775>leader.

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<00:04:05.145>So <00:04:05.345>think <00:04:05.545>of <00:04:05.745>leadership <00:04:05.945>as <00:04:06.145>a <00:04:06.345>muscle <00:04:06.545>muscle.

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<00:04:10.235>You <00:04:10.390>have <00:04:10.546>to <00:04:10.701>grow <00:04:10.857>and <00:04:11.012>you <00:04:11.168>have <00:04:11.323>to <00:04:11.479>develop <00:04:11.635>it.

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<00:04:12.315>You <00:04:12.546>have <00:04:12.777>to <00:04:13.007>continually <00:04:13.239>make <00:04:13.470>it <00:04:13.701>stronger.

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<00:04:14.755>So <00:04:14.988>you <00:04:15.221>have <00:04:15.454>to <00:04:15.688>always <00:04:15.921>be <00:04:16.154>learning.

82
00:04:18.475 --> 00:04:20.815
<00:04:18.475>So <00:04:18.630>another <00:04:18.786>question <00:04:18.941>for <00:04:19.097>the <00:04:19.252>people, <00:04:19.408>leaders <00:04:19.563>in <00:04:19.719>the <00:04:19.875>room,

83
00:04:20.825 --> 00:04:23.895
<00:04:20.825>video <00:04:21.024>leaders <00:04:21.224>who <00:04:21.425>has <00:04:21.625>thought <00:04:21.825>they <00:04:22.024>were <00:04:22.224>the

84
00:04:23.895 --> 00:04:25.215
<00:04:23.895>best <00:04:24.132>possible <00:04:24.370>leader <00:04:24.607>they <00:04:24.845>could <00:04:25.082>be.

85
00:04:25.595 --> 00:04:30.295
<00:04:25.595>The <00:04:25.770>first <00:04:25.945>time <00:04:26.120>they <00:04:26.295>led <00:04:26.470>a <00:04:26.645>few, <00:04:26.820>it's <00:04:26.995>great.

86
00:04:31.455 --> 00:04:32.495
<00:04:31.455>I <00:04:31.767>definitely <00:04:32.079>was <00:04:32.391>not.

87
00:04:34.115 --> 00:04:36.055
<00:04:34.115>So <00:04:34.270>more <00:04:34.426>often <00:04:34.581>than <00:04:34.737>not, <00:04:34.892>you're <00:04:35.048>not <00:04:35.203>the <00:04:35.359>best <00:04:35.515>version

88
00:04:36.055 --> 00:04:37.775
<00:04:36.055>of <00:04:36.288>a <00:04:36.521>leader <00:04:36.755>when <00:04:36.988>you <00:04:37.221>first <00:04:37.455>step

89
00:04:37.775 --> 00:04:38.815
<00:04:37.775>into <00:04:38.008>your <00:04:38.243>first <00:04:38.477>leadership <00:04:38.711>role.

90
00:04:40.095 --> 00:04:41.495
<00:04:40.095>'cause <00:04:40.275>you're <00:04:40.455>learning, <00:04:40.635>you're <00:04:40.815>trying <00:04:40.995>to <00:04:41.175>figure <00:04:41.355>things

91
00:04:41.515 --> 00:04:43.095
<00:04:41.515>out, <00:04:42.215>everything's <00:04:42.914>new.

92
00:04:43.995 --> 00:04:46.815
<00:04:43.995>And <00:04:44.150>then <00:04:44.306>what <00:04:44.461>adds <00:04:44.617>to <00:04:44.772>that <00:04:44.928>is <00:04:45.083>a <00:04:45.239>typical <00:04:45.395>path

93
00:04:46.815 --> 00:04:49.655
<00:04:46.815>to <00:04:47.048>management <00:04:47.281>is <00:04:47.515>high <00:04:47.748>performing <00:04:47.981>individual <00:04:48.215>contributor.

94
00:04:49.875 --> 00:04:51.015
<00:04:49.875>You're <00:04:50.080>great <00:04:50.285>at <00:04:50.490>what <00:04:50.695>you <00:04:50.901>do

95
00:04:51.475 --> 00:04:52.855
<00:04:51.475>and <00:04:51.723>you're <00:04:51.971>promoted <00:04:52.220>into <00:04:52.468>a <00:04:52.717>manager.

96
00:04:54.935 --> 00:04:58.575
<00:04:54.935>I <00:04:55.062>was <00:04:55.189>that <00:04:55.316>person <00:04:55.444>and <00:04:55.571>luckily <00:04:55.698>I <00:04:55.825>wanted <00:04:55.953>to <00:04:56.080>be <00:04:56.207>a <00:04:56.335>leader.

97
00:04:58.955 --> 00:05:00.295
<00:04:58.955>I'm <00:04:59.256>very <00:04:59.558>fueled <00:04:59.859>by <00:05:00.161>supporting

98
00:05:00.295 --> 00:05:02.295
<00:05:00.295>people, <00:05:00.761>coaching, <00:05:01.228>developing <00:05:01.695>others.

99
00:05:03.395 --> 00:05:05.815
<00:05:03.395>But <00:05:03.570>still, <00:05:03.745>I <00:05:03.919>moved <00:05:04.094>into <00:05:04.270>my <00:05:04.445>first <00:05:04.620>leadership <00:05:04.794>role

100
00:05:06.235 --> 00:05:08.655
<00:05:06.235>and <00:05:06.362>I <00:05:06.489>led <00:05:06.616>my <00:05:06.744>team <00:05:06.871>by <00:05:06.998>telling <00:05:07.125>them <00:05:07.253>how <00:05:07.380>I <00:05:07.507>did <00:05:07.635>things

101
00:05:08.955 --> 00:05:12.425
<00:05:08.955>and <00:05:09.071>how <00:05:09.188>I <00:05:09.305>was <00:05:09.421>successful <00:05:09.538>and <00:05:09.655>how <00:05:09.771>they <00:05:09.888>should <00:05:10.005>do <00:05:10.121>it <00:05:10.238>that <00:05:10.354>way.

102
00:05:14.145 --> 00:05:17.845
<00:05:14.145>And <00:05:14.300>that <00:05:14.456>was <00:05:14.611>difficult <00:05:14.767>because <00:05:14.922>they <00:05:15.078>were <00:05:15.233>quite <00:05:15.389>let <00:05:15.544>down.

103
00:05:18.155 --> 00:05:19.205
<00:05:18.155>They <00:05:18.312>didn't <00:05:18.469>wanna <00:05:18.627>do <00:05:18.784>it <00:05:18.942>that <00:05:19.099>way.

104
00:05:19.205 --> 00:05:20.245
<00:05:19.205>They <00:05:19.438>do <00:05:19.673>their <00:05:19.907>other <00:05:20.141>things.

105
00:05:20.825 --> 00:05:21.885
<00:05:20.825>And <00:05:21.015>I <00:05:21.206>was <00:05:21.397>quite <00:05:21.588>let <00:05:21.779>down

106
00:05:21.885 --> 00:05:23.405
<00:05:21.885>because <00:05:22.037>they <00:05:22.188>didn't <00:05:22.341>do <00:05:22.493>what <00:05:22.645>I <00:05:22.796>wanted <00:05:22.948>them <00:05:23.101>to <00:05:23.253>do.

107
00:05:25.145 --> 00:05:28.705
<00:05:25.145>But <00:05:25.300>ultimately <00:05:25.456>I <00:05:25.611>lost <00:05:25.767>a <00:05:25.922>lot <00:05:26.078>of <00:05:26.233>trust <00:05:26.389>with <00:05:26.544>them

108
00:05:29.115 --> 00:05:30.405
<00:05:29.115>because <00:05:29.347>I <00:05:29.579>was <00:05:29.811>telling <00:05:30.043>them <00:05:30.275>what

109
00:05:30.405 --> 00:05:32.205
<00:05:30.405>to <00:05:30.638>do <00:05:30.871>rather <00:05:31.104>than <00:05:31.338>listening <00:05:31.571>with <00:05:31.804>them.

110
00:05:33.425 --> 00:05:35.165
<00:05:33.425>So <00:05:33.705>I <00:05:33.985>had <00:05:34.265>to <00:05:34.545>step <00:05:34.825>back

111
00:05:35.265 --> 00:05:37.685
<00:05:35.265>and <00:05:35.465>actually <00:05:35.664>think <00:05:35.865>about <00:05:36.065>how <00:05:36.265>do <00:05:36.465>I <00:05:36.664>actually

112
00:05:37.835 --> 00:05:39.725
<00:05:37.835>support <00:05:38.301>and <00:05:38.768>develop <00:05:39.234>them?

113
00:05:40.345 --> 00:05:41.805
<00:05:40.345>How <00:05:40.532>do <00:05:40.720>I <00:05:40.908>listen <00:05:41.095>to <00:05:41.283>what <00:05:41.471>they <00:05:41.659>do?

114
00:05:43.605 --> 00:05:44.805
<00:05:43.605>'cause <00:05:43.740>I <00:05:43.875>thought <00:05:44.010>I <00:05:44.145>had <00:05:44.280>to <00:05:44.415>know <00:05:44.550>it <00:05:44.685>all.

115
00:05:45.065 --> 00:05:46.325
<00:05:45.065>That's <00:05:45.291>what <00:05:45.518>a <00:05:45.745>good <00:05:45.972>leader <00:05:46.199>is.

116
00:05:46.915 --> 00:05:48.445
<00:05:46.915>They <00:05:47.111>know <00:05:47.308>everything, <00:05:47.505>they <00:05:47.701>have <00:05:47.898>all <00:05:48.095>the <00:05:48.292>answers,

117
00:05:49.585 --> 00:05:51.125
<00:05:49.585>but <00:05:49.816>that <00:05:50.046>is <00:05:50.277>not <00:05:50.509>it <00:05:50.740>at <00:05:50.971>all.

118
00:05:52.885 --> 00:05:55.765
<00:05:52.885>'cause <00:05:53.085>great <00:05:53.284>leadership <00:05:53.485>doesn't <00:05:53.685>just <00:05:53.885>happen, <00:05:54.085>you <00:05:54.284>know,

119
00:05:55.765 --> 00:05:57.085
<00:05:55.765>it <00:05:56.062>takes <00:05:56.359>learning, <00:05:56.656>takes <00:05:56.953>time.

120
00:05:57.435 --> 00:05:59.205
<00:05:57.435>Investments, <00:05:58.135>you <00:05:58.835>fail.

121
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<00:06:00.975>The <00:06:01.102>most <00:06:01.229>dangerous <00:06:01.356>phrase <00:06:01.484>I <00:06:01.611>feel <00:06:01.738>like <00:06:01.865>you <00:06:01.993>can <00:06:02.120>use <00:06:02.247>is, <00:06:02.375>Hey,

122
00:06:04.035 --> 00:06:05.155
<00:06:04.035>we've <00:06:04.287>always <00:06:04.539>done <00:06:04.791>it <00:06:05.043>before

123
00:06:05.725 --> 00:06:09.135
<00:06:05.725>because <00:06:05.925>what <00:06:06.125>worked <00:06:06.325>yesterday <00:06:06.525>might <00:06:06.725>not <00:06:06.925>work <00:06:07.125>today.

124
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<00:06:10.515>So <00:06:10.741>stay <00:06:10.968>open <00:06:11.195>and <00:06:11.422>keep <00:06:11.649>learning.

125
00:06:12.465 --> 00:06:13.935
<00:06:12.465>Build <00:06:12.906>your <00:06:13.347>leadership <00:06:13.788>strength

126
00:06:14.795 --> 00:06:16.935
<00:06:14.795>and <00:06:15.145>maintain <00:06:15.495>that <00:06:15.845>leadership <00:06:16.195>growth.

127
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<00:06:19.135>But <00:06:19.414>then <00:06:19.695>so <00:06:19.974>what <00:06:20.255>you <00:06:20.534>know,

128
00:06:20.835 --> 00:06:22.755
<00:06:20.835>where <00:06:21.068>do <00:06:21.301>you <00:06:21.534>even <00:06:21.768>start <00:06:22.001>with <00:06:22.234>that?

129
00:06:26.205 --> 00:06:30.975
<00:06:26.205>Self-awareness. <00:06:26.380>So <00:06:26.555>become <00:06:26.729>aware <00:06:26.905>of <00:06:27.080>your <00:06:27.255>faults, <00:06:27.430>your <00:06:27.604>ideas,

130
00:06:31.085 --> 00:06:35.195
<00:06:31.085>your <00:06:31.318>fears, <00:06:31.551>your <00:06:31.784>opportunities, <00:06:32.018>work <00:06:32.251>on <00:06:32.484>yourself.

131
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<00:06:35.305>Because <00:06:35.771>without <00:06:36.238>doing <00:06:36.705>that,

132
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<00:06:37.695>you <00:06:37.974>probably <00:06:38.255>can't <00:06:38.534>really <00:06:38.815>dig <00:06:39.094>into

133
00:06:39.835 --> 00:06:41.195
<00:06:39.835>what <00:06:40.079>is <00:06:40.324>coming <00:06:40.569>up <00:06:40.814>for <00:06:41.058>others.

134
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<00:06:41.615>You <00:06:41.742>need <00:06:41.869>to <00:06:41.996>know <00:06:42.124>what <00:06:42.251>comes <00:06:42.378>up <00:06:42.505>for <00:06:42.633>you <00:06:42.760>in <00:06:42.887>those <00:06:43.015>moments.

135
00:06:45.215 --> 00:06:48.715
<00:06:45.215>Put <00:06:45.342>on <00:06:45.469>your <00:06:45.596>own <00:06:45.724>oxygen <00:06:45.851>mask <00:06:45.978>first <00:06:46.105>as <00:06:46.233>the <00:06:46.360>safety <00:06:46.487>saying <00:06:46.615>goes.

136
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<00:06:48.735>So <00:06:48.875>in <00:06:49.015>other <00:06:49.155>words, <00:06:49.295>figure <00:06:49.435>out <00:06:49.575>what <00:06:49.715>you <00:06:49.855>need, <00:06:49.995>help <00:06:50.135>you

137
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<00:06:53.255>and <00:06:53.605>how <00:06:53.955>recognize <00:06:54.305>your <00:06:54.655>ego.

138
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<00:06:58.665>'cause <00:06:58.805>we <00:06:58.945>all <00:06:59.085>have <00:06:59.225>an <00:06:59.365>ego. <00:06:59.505>There's <00:06:59.645>no <00:06:59.785>getting <00:06:59.925>around <00:07:00.065>that.

139
00:07:03.005 --> 00:07:05.385
<00:07:03.005>And <00:07:03.160>leadership <00:07:03.316>is <00:07:03.471>a <00:07:03.627>great <00:07:03.782>way <00:07:03.938>to <00:07:04.093>trigger <00:07:04.249>your <00:07:04.405>ego.

140
00:07:07.085 --> 00:07:08.945
<00:07:07.085>So <00:07:07.260>think <00:07:07.435>about <00:07:07.609>how <00:07:07.784>it <00:07:07.960>comes <00:07:08.135>up <00:07:08.310>for <00:07:08.484>you.

141
00:07:09.535 --> 00:07:12.825
<00:07:09.535>What <00:07:09.690>do <00:07:09.846>you <00:07:10.001>feel <00:07:10.157>in <00:07:10.312>moments? <00:07:10.468>Because <00:07:10.623>I <00:07:10.779>can <00:07:10.935>think

142
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<00:07:12.825>of <00:07:12.980>many <00:07:13.136>a <00:07:13.291>times <00:07:13.447>where <00:07:13.602>I <00:07:13.758>would <00:07:13.913>launch <00:07:14.069>a <00:07:14.224>project

143
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<00:07:16.565>or <00:07:16.765>an <00:07:16.965>idea, <00:07:17.165>a <00:07:17.365>change <00:07:17.565>for <00:07:17.765>my <00:07:17.965>organization

144
00:07:19.685 --> 00:07:21.625
<00:07:19.685>and <00:07:19.885>I <00:07:20.085>would <00:07:20.285>be <00:07:20.485>immediately <00:07:20.685>met <00:07:20.885>with <00:07:21.085>pushback

145
00:07:23.275 --> 00:07:26.405
<00:07:23.275>and <00:07:23.508>actually <00:07:23.741>big <00:07:23.974>tech <00:07:24.208>to <00:07:24.441>big <00:07:24.674>tech.

146
00:07:26.665 --> 00:07:29.205
<00:07:26.665>The <00:07:26.865>processes, <00:07:27.065>the <00:07:27.265>goals, <00:07:27.465>they're <00:07:27.665>often <00:07:27.865>quite <00:07:28.065>similar.

147
00:07:30.145 --> 00:07:31.485
<00:07:30.145>So <00:07:30.446>what's <00:07:30.748>my <00:07:31.049>immediate <00:07:31.351>response?

148
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<00:07:32.075>It's <00:07:32.308>I, <00:07:32.541>no, <00:07:32.775>I've <00:07:33.008>done <00:07:33.241>this <00:07:33.474>before.

149
00:07:34.475 --> 00:07:35.605
<00:07:34.475>I've <00:07:34.729>looked <00:07:34.983>at <00:07:35.237>the <00:07:35.492>data,

150
00:07:36.035 --> 00:07:37.685
<00:07:36.034>this <00:07:36.210>is <00:07:36.385>gonna <00:07:36.559>work, <00:07:36.734>this <00:07:36.909>is <00:07:37.085>what <00:07:37.260>we <00:07:37.434>need.

151
00:07:38.345 --> 00:07:42.795
<00:07:38.345>I'm <00:07:38.811>right. <00:07:39.278>I <00:07:39.745>mean

152
00:07:42.815 --> 00:07:45.835
<00:07:42.815>that's <00:07:42.990>pretty <00:07:43.165>helpful <00:07:43.340>for <00:07:43.515>standing <00:07:43.690>in <00:07:43.865>your <00:07:44.040>own <00:07:44.215>confidence

153
00:07:45.835 --> 00:07:47.715
<00:07:45.835>and <00:07:45.974>knowing <00:07:46.114>that <00:07:46.255>your <00:07:46.395>ability <00:07:46.534>and <00:07:46.674>you're <00:07:46.815>able <00:07:46.955>to <00:07:47.094>do <00:07:47.234>it.

154
00:07:48.335 --> 00:07:49.835
<00:07:48.335>But <00:07:48.503>at <00:07:48.672>the <00:07:48.841>end <00:07:49.010>of <00:07:49.178>the <00:07:49.347>day, <00:07:49.516>that's <00:07:49.685>ego.

155
00:07:51.255 --> 00:07:54.115
<00:07:51.255>So <00:07:51.382>what <00:07:51.509>do <00:07:51.636>I <00:07:51.764>do <00:07:51.891>instead? <00:07:52.018>I <00:07:52.145>step <00:07:52.273>back <00:07:52.400>and <00:07:52.527>I <00:07:52.655>listen.

156
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<00:07:54.635>I <00:07:54.868>ask <00:07:55.101>questions. <00:07:55.335>Why <00:07:55.568>is <00:07:55.801>there <00:07:56.034>pushback?

157
00:07:58.715 --> 00:07:59.975
<00:07:58.715>And <00:07:58.998>sometimes <00:07:59.282>that <00:07:59.565>does <00:07:59.849>lead

158
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<00:07:59.975>to <00:08:00.208>changing <00:08:00.441>the <00:08:00.675>process, <00:08:00.908>changing <00:08:01.141>the <00:08:01.375>thought.

159
00:08:02.275 --> 00:08:05.335
<00:08:02.275>The <00:08:02.414>idea <00:08:02.554>there <00:08:02.695>was <00:08:02.835>something <00:08:02.974>I <00:08:03.114>missed. <00:08:03.255>Maybe <00:08:03.395>it <00:08:03.534>won't <00:08:03.674>work.

160
00:08:05.475 --> 00:08:07.055
<00:08:05.475>It <00:08:05.675>doesn't <00:08:05.875>work <00:08:06.075>the <00:08:06.275>same <00:08:06.475>in <00:08:06.675>every <00:08:06.875>place,

161
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<00:08:07.895>but <00:08:08.070>more <00:08:08.245>often <00:08:08.419>than <00:08:08.594>not, <00:08:08.770>it <00:08:08.945>leads <00:08:09.120>to <00:08:09.294>supporting

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<00:08:10.455>and <00:08:10.734>leading <00:08:11.015>your <00:08:11.294>team <00:08:11.575>through <00:08:11.854>that

163
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<00:08:13.715>'cause <00:08:13.914>without <00:08:14.114>stepping <00:08:14.315>back <00:08:14.515>and <00:08:14.715>recognizing <00:08:14.914>that <00:08:15.114>ego,

164
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<00:08:16.315>I <00:08:16.515>might <00:08:16.715>actually <00:08:16.915>lead <00:08:17.115>through <00:08:17.315>that <00:08:17.515>shift <00:08:17.715>successfully.

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<00:08:20.525>So <00:08:20.664>think <00:08:20.804>about <00:08:20.945>that <00:08:21.085>and <00:08:21.224>think <00:08:21.364>about <00:08:21.505>how <00:08:21.645>that <00:08:21.784>comes <00:08:21.924>up

166
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<00:08:24.365>and <00:08:24.557>how <00:08:24.750>that <00:08:24.943>affects <00:08:25.136>your <00:08:25.329>day <00:08:25.522>to <00:08:25.715>day.

167
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<00:08:28.195>And <00:08:28.335>then <00:08:28.474>name <00:08:28.615>your <00:08:28.755>fears <00:08:28.895>and <00:08:29.034>what <00:08:29.175>are <00:08:29.315>you <00:08:29.455>afraid <00:08:29.594>of?

168
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<00:08:32.635>What <00:08:32.790>do <00:08:32.946>you <00:08:33.101>not <00:08:33.257>know <00:08:33.412>how <00:08:33.568>to <00:08:33.724>do?

169
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<00:08:34.315>Because <00:08:34.490>there <00:08:34.665>are <00:08:34.840>a <00:08:35.015>lot <00:08:35.190>of <00:08:35.365>them <00:08:35.540>out <00:08:35.715>there.

170
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<00:08:37.505>We <00:08:37.645>may <00:08:37.784>not <00:08:37.924>always <00:08:38.064>know <00:08:38.205>what <00:08:38.345>to <00:08:38.485>say <00:08:38.625>as <00:08:38.765>a <00:08:38.905>leader,

171
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<00:08:40.235>what <00:08:40.562>decision <00:08:40.889>to <00:08:41.216>make.

172
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<00:08:42.424>At <00:08:42.580>the <00:08:42.736>end <00:08:42.891>of <00:08:43.047>the <00:08:43.202>day, <00:08:43.358>our <00:08:43.513>job <00:08:43.669>is <00:08:43.824>our

173
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<00:08:45.205>security <00:08:45.553>for <00:08:45.901>our <00:08:46.249>wellbeing.

174
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<00:08:46.625>And <00:08:46.780>we <00:08:46.936>don't <00:08:47.091>wanna <00:08:47.247>mess <00:08:47.402>that <00:08:47.558>up. <00:08:47.713>For <00:08:47.869>high <00:08:48.025>performers,

175
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<00:08:50.405>we <00:08:50.593>often <00:08:50.783>have <00:08:50.972>a <00:08:51.161>fear <00:08:51.349>of <00:08:51.539>failure.

176
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<00:08:53.665>Business <00:08:54.001>shifts, <00:08:54.337>change <00:08:54.673>things.

177
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<00:08:56.025>AI <00:08:56.165>in <00:08:56.305>the <00:08:56.444>picture, <00:08:56.584>will <00:08:56.725>it <00:08:56.865>take <00:08:57.005>all <00:08:57.145>of <00:08:57.285>our <00:08:57.425>jobs.

178
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<00:08:59.425>So <00:08:59.632>all <00:08:59.839>of <00:09:00.045>these <00:09:00.252>things <00:09:00.459>are <00:09:00.666>fears

179
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<00:09:00.805>and <00:09:00.960>they're <00:09:01.116>all <00:09:01.271>fears <00:09:01.427>that <00:09:01.582>I <00:09:01.738>actually <00:09:01.893>have <00:09:02.049>had <00:09:02.204>I've

180
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<00:09:03.125>had <00:09:03.611>even <00:09:04.097>today.

181
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<00:09:05.425>So <00:09:05.658>think <00:09:05.891>about <00:09:06.125>those, <00:09:06.358>understand <00:09:06.591>your <00:09:06.824>fears

182
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<00:09:08.995>and <00:09:09.265>listen <00:09:09.535>for <00:09:09.805>fears <00:09:10.075>in <00:09:10.345>others.

183
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<00:09:11.715>And <00:09:11.870>then <00:09:12.026>what, <00:09:12.181>you <00:09:12.337>know, <00:09:12.492>what <00:09:12.648>breaks <00:09:12.803>down <00:09:12.959>a <00:09:13.115>fear?

184
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<00:09:13.965>Well, <00:09:14.300>literally <00:09:14.635>breaking <00:09:14.970>it <00:09:15.306>down.

185
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<00:09:15.635>So <00:09:15.775>say <00:09:15.915>if <00:09:16.055>AI <00:09:16.194>taking <00:09:16.335>your <00:09:16.475>team's <00:09:16.615>job <00:09:16.755>is <00:09:16.895>a <00:09:17.035>fear,

186
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<00:09:20.695>then <00:09:20.822>that's <00:09:20.949>your <00:09:21.076>cue <00:09:21.204>to <00:09:21.331>look <00:09:21.458>for <00:09:21.585>tools <00:09:21.713>that <00:09:21.840>help <00:09:21.967>your <00:09:22.095>team,

187
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<00:09:24.635>tools <00:09:24.835>that <00:09:25.035>can <00:09:25.235>augment <00:09:25.435>and <00:09:25.635>support <00:09:25.835>your <00:09:26.035>team.

188
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<00:09:27.295>Make <00:09:27.576>them <00:09:27.857>learn <00:09:28.138>those <00:09:28.420>tools.

189
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<00:09:30.005>Or <00:09:30.121>maybe <00:09:30.238>you <00:09:30.355>have <00:09:30.471>a <00:09:30.588>fear <00:09:30.705>of <00:09:30.821>failure. <00:09:30.938>I <00:09:31.055>even <00:09:31.171>had <00:09:31.288>that <00:09:31.405>today.

190
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<00:09:35.445>Well <00:09:35.678>you <00:09:35.911>will <00:09:36.145>fail, <00:09:36.378>but <00:09:36.611>that's <00:09:36.845>okay.

191
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<00:09:39.545>So <00:09:39.824>make <00:09:40.104>a <00:09:40.385>fail <00:09:40.665>friendly <00:09:40.944>culture.

192
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<00:09:41.815>Build <00:09:41.990>a <00:09:42.165>support <00:09:42.340>system <00:09:42.515>to <00:09:42.690>support <00:09:42.865>when <00:09:43.040>that <00:09:43.215>happens

193
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<00:09:44.945>and <00:09:45.157>support <00:09:45.369>your <00:09:45.582>team <00:09:45.794>through <00:09:46.007>that.

194
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<00:09:49.155>And <00:09:49.505>learn <00:09:49.855>to <00:09:50.204>truly <00:09:50.555>listen.

195
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<00:09:52.545>You <00:09:52.719>know, <00:09:52.895>do <00:09:53.069>you <00:09:53.245>really <00:09:53.420>know <00:09:53.594>how <00:09:53.770>to <00:09:53.944>listen?

196
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<00:09:54.745>Are <00:09:54.885>you <00:09:55.025>listening <00:09:55.165>to <00:09:55.305>learn <00:09:55.445>or <00:09:55.585>are <00:09:55.725>you <00:09:55.865>listening <00:09:56.005>to <00:09:56.145>speak?

197
00:10:00.705 --> 00:10:02.765
<00:10:00.705>So <00:10:00.880>when <00:10:01.055>I <00:10:01.230>first <00:10:01.405>became <00:10:01.580>a <00:10:01.755>leader, <00:10:01.930>I <00:10:02.105>thought,

198
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<00:10:02.765>great <00:10:02.905>one-to-ones, <00:10:03.045>this <00:10:03.185>is <00:10:03.324>my <00:10:03.465>chance <00:10:03.605>to <00:10:03.745>meet <00:10:03.885>with <00:10:04.025>a <00:10:04.165>team,

199
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<00:10:06.145>to <00:10:06.345>tell <00:10:06.545>them <00:10:06.745>my <00:10:06.944>updates, <00:10:07.145>everything <00:10:07.345>like <00:10:07.545>that.

200
00:10:09.865 --> 00:10:12.885
<00:10:09.865>But <00:10:10.005>no, <00:10:10.145>if <00:10:10.285>you're <00:10:10.425>having <00:10:10.565>a <00:10:10.705>one-to-one <00:10:10.845>with <00:10:10.985>your <00:10:11.125>team <00:10:11.265>member,

201
00:10:13.635 --> 00:10:15.765
<00:10:13.635>they <00:10:13.835>should <00:10:14.035>be <00:10:14.235>talking <00:10:14.435>90% <00:10:14.635>of <00:10:14.835>the <00:10:15.035>time.

202
00:10:16.505 --> 00:10:17.725
<00:10:16.505>You <00:10:16.688>are <00:10:16.871>there <00:10:17.054>to <00:10:17.237>listen <00:10:17.420>to <00:10:17.603>them.

203
00:10:18.225 --> 00:10:21.045
<00:10:18.225>You're <00:10:18.425>there <00:10:18.625>to <00:10:18.825>understand <00:10:19.025>what <00:10:19.225>have <00:10:19.425>they <00:10:19.625>accomplished,

204
00:10:21.045 --> 00:10:22.205
<00:10:21.045>what <00:10:21.305>are <00:10:21.567>they <00:10:21.828>struggling <00:10:22.089>with,

205
00:10:22.655 --> 00:10:25.045
<00:10:22.655>where <00:10:22.829>do <00:10:23.005>they <00:10:23.180>need <00:10:23.355>support <00:10:23.530>and <00:10:23.704>give <00:10:23.880>them <00:10:24.055>guidance.

206
00:10:27.145 --> 00:10:31.115
<00:10:27.145>And <00:10:27.300>if <00:10:27.456>you're <00:10:27.611>leading <00:10:27.767>a <00:10:27.922>team <00:10:28.078>discussion, <00:10:28.233>a <00:10:28.389>team <00:10:28.545>meeting,

207
00:10:31.695 --> 00:10:34.595
<00:10:31.695>and <00:10:31.870>you <00:10:32.045>need <00:10:32.220>to <00:10:32.395>discuss <00:10:32.570>things, <00:10:32.745>you <00:10:32.920>stay <00:10:33.095>quiet.

208
00:10:35.095 --> 00:10:38.755
<00:10:35.095>You <00:10:35.222>let <00:10:35.349>the <00:10:35.476>team <00:10:35.604>speak <00:10:35.731>because <00:10:35.858>that's <00:10:35.985>how <00:10:36.113>new <00:10:36.240>ideas <00:10:36.367>come <00:10:36.495>up.

209
00:10:38.975 --> 00:10:40.035
<00:10:38.975>That's <00:10:39.293>how <00:10:39.611>things <00:10:39.929>change.

210
00:10:40.055 --> 00:10:42.515
<00:10:40.055>That's <00:10:40.255>how <00:10:40.454>you <00:10:40.655>evolve, <00:10:40.854>that's <00:10:41.055>how <00:10:41.255>you <00:10:41.454>lead.

211
00:10:45.815 --> 00:10:49.655
<00:10:45.815>And <00:10:45.955>then <00:10:46.095>once <00:10:46.235>you're <00:10:46.375>on <00:10:46.515>that <00:10:46.655>track, <00:10:46.795>fill <00:10:46.935>in <00:10:47.075>more <00:10:47.215>gaps

212
00:10:50.885 --> 00:10:53.735
<00:10:50.885>because <00:10:51.118>then <00:10:51.351>there's <00:10:51.585>listening <00:10:51.818>for <00:10:52.051>other <00:10:52.285>things,

213
00:10:55.245 --> 00:10:56.615
<00:10:55.245>hearing <00:10:55.861>the <00:10:56.478>unsaid.

214
00:10:58.585 --> 00:11:00.085
<00:10:58.585>So <00:10:58.753>if <00:10:58.922>I <00:10:59.091>check <00:10:59.260>in <00:10:59.428>with <00:10:59.597>a <00:10:59.766>team <00:10:59.935>member

215
00:11:00.225 --> 00:11:01.525
<00:11:00.225>and <00:11:00.459>I <00:11:00.693>say <00:11:00.927>something <00:11:01.161>like, <00:11:01.395>Hey,

216
00:11:02.625 --> 00:11:03.665
<00:11:02.625>I <00:11:02.781>wanna <00:11:02.937>know <00:11:03.093>how <00:11:03.249>this <00:11:03.405>is <00:11:03.560>going.

217
00:11:03.805 --> 00:11:05.705
<00:11:03.805>Or <00:11:04.038>did <00:11:04.271>you <00:11:04.505>finish <00:11:04.738>that <00:11:04.971>project <00:11:05.204>yet?

218
00:11:06.455 --> 00:11:07.835
<00:11:06.455>And <00:11:06.662>their <00:11:06.869>reaction <00:11:07.076>is, <00:11:07.283>oh <00:11:07.490>my <00:11:07.697>gosh,

219
00:11:08.265 --> 00:11:09.555
<00:11:08.265>I've <00:11:08.410>got <00:11:08.555>this <00:11:08.700>going <00:11:08.845>on <00:11:08.990>and <00:11:09.135>that <00:11:09.280>going <00:11:09.425>on.

220
00:11:09.575 --> 00:11:11.875
<00:11:09.575>I'm <00:11:09.730>waiting <00:11:09.886>for <00:11:10.041>this <00:11:10.197>person <00:11:10.352>trying <00:11:10.508>to <00:11:10.663>figure <00:11:10.819>this <00:11:10.975>out.

221
00:11:13.045 --> 00:11:15.975
<00:11:13.045>Essentially, <00:11:13.278>the <00:11:13.511>reaction <00:11:13.745>doesn't <00:11:13.978>match <00:11:14.211>the <00:11:14.444>moment.

222
00:11:17.165 --> 00:11:19.055
<00:11:17.165>Well <00:11:17.398>that's <00:11:17.631>my <00:11:17.865>cue <00:11:18.098>to <00:11:18.331>listen <00:11:18.564>deeper

223
00:11:19.055 --> 00:11:20.655
<00:11:19.055>because <00:11:19.334>there's <00:11:19.614>probably <00:11:19.895>something <00:11:20.175>else <00:11:20.454>there

224
00:11:20.655 --> 00:11:21.735
<00:11:20.655>that <00:11:20.898>they <00:11:21.141>need <00:11:21.384>support <00:11:21.627>with

225
00:11:22.115 --> 00:11:23.535
<00:11:22.115>and <00:11:22.297>I <00:11:22.480>need <00:11:22.662>to <00:11:22.845>understand <00:11:23.027>what <00:11:23.210>that <00:11:23.393>is.

226
00:11:24.315 --> 00:11:26.535
<00:11:24.315>So <00:11:24.431>it <00:11:24.548>takes <00:11:24.665>a <00:11:24.781>great <00:11:24.898>deal <00:11:25.015>of <00:11:25.131>empathy <00:11:25.248>as <00:11:25.365>a <00:11:25.481>leader <00:11:25.598>to <00:11:25.715>figure

227
00:11:26.535 --> 00:11:29.015
<00:11:26.535>that <00:11:26.662>out <00:11:26.789>and <00:11:26.916>then <00:11:27.044>lift <00:11:27.171>them <00:11:27.298>up <00:11:27.425>and <00:11:27.553>guide <00:11:27.680>them <00:11:27.807>through <00:11:27.935>that

228
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<00:11:32.495>and <00:11:32.961>adapt <00:11:33.428>your <00:11:33.895>style.

229
00:11:34.545 --> 00:11:38.465
<00:11:34.545>What <00:11:34.719>is <00:11:34.895>your <00:11:35.069>speaking <00:11:35.245>style? <00:11:35.420>How <00:11:35.594>do <00:11:35.770>you <00:11:35.944>communicate?

230
00:11:39.125 --> 00:11:40.745
<00:11:39.125>And <00:11:39.300>do <00:11:39.475>you <00:11:39.650>know <00:11:39.825>how <00:11:40.000>to <00:11:40.175>communicate <00:11:40.350>the <00:11:40.525>same

231
00:11:40.745 --> 00:11:42.305
<00:11:40.745>thing <00:11:41.211>in <00:11:41.678>multiple <00:11:42.145>ways?

232
00:11:43.655 --> 00:11:44.835
<00:11:43.655>Are <00:11:43.867>you <00:11:44.079>building <00:11:44.292>on <00:11:44.504>a <00:11:44.717>vision?

233
00:11:45.295 --> 00:11:46.875
<00:11:45.295>Are <00:11:45.574>you <00:11:45.854>using <00:11:46.135>your <00:11:46.415>listening <00:11:46.694>skills?

234
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<00:11:47.375>And <00:11:47.655>this <00:11:47.935>is <00:11:48.215>a <00:11:48.495>big <00:11:48.775>one,

235
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<00:11:49.235>especially <00:11:49.435>if <00:11:49.635>you're <00:11:49.835>working <00:11:50.035>in <00:11:50.235>a <00:11:50.435>global <00:11:50.635>environment

236
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<00:11:52.495>because <00:11:52.695>the <00:11:52.895>way <00:11:53.095>something <00:11:53.295>is <00:11:53.495>heard <00:11:53.695>is <00:11:53.895>determined

237
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<00:11:55.165>by <00:11:55.416>so <00:11:55.669>many <00:11:55.920>different <00:11:56.173>things.

238
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<00:11:57.115>It <00:11:57.395>could <00:11:57.675>be <00:11:57.955>backgrounds, <00:11:58.235>current <00:11:58.515>mood,

239
00:11:59.865 --> 00:12:01.495
<00:11:59.865>experience <00:12:00.215>level, <00:12:00.565>you <00:12:00.915>name <00:12:01.265>it.

240
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<00:12:02.765>And <00:12:02.905>if <00:12:03.045>you're <00:12:03.185>translating <00:12:03.324>a <00:12:03.465>vision, <00:12:03.605>are <00:12:03.745>you <00:12:03.885>using <00:12:04.025>a <00:12:04.165>lot

241
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<00:12:05.385>of <00:12:05.697>context <00:12:06.009>or <00:12:06.320>little?

242
00:12:08.865 --> 00:12:10.325
<00:12:08.865>So <00:12:09.052>I <00:12:09.240>of <00:12:09.428>course <00:12:09.615>come <00:12:09.803>from <00:12:09.991>the <00:12:10.179>states

243
00:12:11.425 --> 00:12:13.845
<00:12:11.425>and <00:12:11.599>when <00:12:11.775>I <00:12:11.949>first <00:12:12.125>started <00:12:12.300>building <00:12:12.474>organizations <00:12:12.650>in <00:12:12.824>Europe

244
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<00:12:13.905>and <00:12:14.185>Asia, <00:12:14.464>communication <00:12:14.745>was <00:12:15.025>a <00:12:15.305>challenge.

245
00:12:17.925 --> 00:12:20.985
<00:12:17.925>You <00:12:18.080>know, <00:12:18.236>I <00:12:18.391>had <00:12:18.547>employees <00:12:18.702>across <00:12:18.858>10 <00:12:19.013>plus <00:12:19.169>countries <00:12:19.324>in

246
00:12:20.985 --> 00:12:23.665
<00:12:20.985>Europe, <00:12:21.160>five <00:12:21.335>plus <00:12:21.510>in <00:12:21.685>Asia, <00:12:21.860>individuals <00:12:22.035>in <00:12:22.210>the <00:12:22.385>states.

247
00:12:25.055 --> 00:12:26.975
<00:12:25.055>I <00:12:25.334>thought <00:12:25.614>I <00:12:25.895>was <00:12:26.175>very <00:12:26.454>clear

248
00:12:27.515 --> 00:12:29.095
<00:12:27.515>in <00:12:27.795>communicating <00:12:28.074>very <00:12:28.355>high <00:12:28.635>level <00:12:28.915>things

249
00:12:29.485 --> 00:12:30.735
<00:12:29.485>such <00:12:29.672>as, <00:12:29.860>hey, <00:12:30.047>here's <00:12:30.235>what <00:12:30.422>we're <00:12:30.610>doing.

250
00:12:31.195 --> 00:12:32.735
<00:12:31.195>Here's <00:12:31.541>a <00:12:31.888>very <00:12:32.234>broad <00:12:32.581>structure.

251
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<00:12:32.875>I'd <00:12:33.012>love <00:12:33.149>to <00:12:33.286>see <00:12:33.424>what <00:12:33.561>you <00:12:33.698>all <00:12:33.835>can <00:12:33.973>do.

252
00:12:34.905 --> 00:12:37.615
<00:12:34.905>Because <00:12:35.185>that's <00:12:35.464>what <00:12:35.745>worked <00:12:36.025>for <00:12:36.305>me.

253
00:12:37.675 --> 00:12:39.535
<00:12:37.675>That's <00:12:37.908>what <00:12:38.141>worked <00:12:38.375>where <00:12:38.608>I <00:12:38.841>come <00:12:39.074>from.

254
00:12:40.485 --> 00:12:45.055
<00:12:40.485>Whereas <00:12:40.640>here <00:12:40.796>it's <00:12:40.951>now <00:12:41.107>going <00:12:41.262>across <00:12:41.418>a <00:12:41.573>variety <00:12:41.729>of <00:12:41.885>cultures,

255
00:12:45.055 --> 00:12:47.495
<00:12:45.055>some <00:12:45.334>that <00:12:45.614>are <00:12:45.895>direct, <00:12:46.175>straightforward <00:12:46.454>communicators,

256
00:12:47.965 --> 00:12:49.135
<00:12:47.965>some <00:12:48.228>that <00:12:48.491>are <00:12:48.754>more <00:12:49.018>nuanced.

257
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<00:12:49.135>They're <00:12:49.310>looking <00:12:49.485>for <00:12:49.660>context <00:12:49.835>in <00:12:50.010>each <00:12:50.185>word, <00:12:50.360>each <00:12:50.535>phrase.

258
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<00:12:52.475>Others <00:12:52.755>that <00:12:53.035>might <00:12:53.315>lean <00:12:53.595>on <00:12:53.875>hierarchy

259
00:12:54.195 --> 00:12:56.455
<00:12:54.195>or <00:12:54.428>inclusivity, <00:12:54.661>where <00:12:54.895>they <00:12:55.128>want <00:12:55.361>to <00:12:55.595>discuss,

260
00:12:56.455 --> 00:12:59.095
<00:12:56.455>they <00:12:56.655>wanna <00:12:56.855>understand <00:12:57.055>from <00:12:57.255>others <00:12:57.455>before <00:12:57.655>moving <00:12:57.855>forward.

261
00:13:00.755 --> 00:13:03.295
<00:13:00.755>So <00:13:00.882>at <00:13:01.009>the <00:13:01.136>end <00:13:01.264>of <00:13:01.391>the <00:13:01.518>day, <00:13:01.645>that <00:13:01.773>was <00:13:01.900>not <00:13:02.027>clear <00:13:02.155>communicating.

262
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<00:13:04.275>And <00:13:04.391>I <00:13:04.508>still <00:13:04.625>work <00:13:04.741>on <00:13:04.858>that <00:13:04.975>every <00:13:05.091>day <00:13:05.208>as <00:13:05.324>to <00:13:05.441>how <00:13:05.558>things <00:13:05.675>land,

263
00:13:09.015 --> 00:13:10.475
<00:13:09.015>how <00:13:09.453>everyone <00:13:09.891>intakes <00:13:10.329>something.

264
00:13:11.255 --> 00:13:12.275
<00:13:11.255>Was <00:13:11.561>my <00:13:11.867>message <00:13:12.173>clear?

265
00:13:12.785 --> 00:13:15.395
<00:13:12.785>What <00:13:12.912>do <00:13:13.039>I <00:13:13.166>need <00:13:13.294>to <00:13:13.421>change <00:13:13.548>and <00:13:13.675>how <00:13:13.803>do <00:13:13.930>I <00:13:14.057>do <00:13:14.185>that?

266
00:13:18.955 --> 00:13:21.845
<00:13:18.955>And <00:13:19.188>then <00:13:19.421>seek <00:13:19.655>support. <00:13:19.888>This <00:13:20.121>is <00:13:20.355>huge.

267
00:13:24.295 --> 00:13:26.605
<00:13:24.295>Sorry. <00:13:24.574>Uh, <00:13:24.854>fill <00:13:25.135>in <00:13:25.415>those <00:13:25.694>gaps

268
00:13:26.605 --> 00:13:28.965
<00:13:26.605>because <00:13:26.745>there <00:13:26.885>are <00:13:27.025>things <00:13:27.165>that <00:13:27.305>you <00:13:27.445>won't <00:13:27.585>know <00:13:27.725>what <00:13:27.865>to <00:13:28.005>do.

269
00:13:30.025 --> 00:13:33.375
<00:13:30.025>We <00:13:30.180>all <00:13:30.336>have <00:13:30.491>weaknesses <00:13:30.647>and <00:13:30.802>you <00:13:30.958>need <00:13:31.113>help <00:13:31.269>with <00:13:31.425>that.

270
00:13:34.085 --> 00:13:38.035
<00:13:34.085>Lean <00:13:34.201>on <00:13:34.318>other <00:13:34.435>teams <00:13:34.551>or <00:13:34.668>peers, <00:13:34.785>you <00:13:34.901>don't <00:13:35.018>need <00:13:35.135>to <00:13:35.251>do <00:13:35.368>it <00:13:35.485>all.

271
00:13:39.015 --> 00:13:40.155
<00:13:39.015>And <00:13:39.220>learn <00:13:39.425>to <00:13:39.630>ask <00:13:39.835>for <00:13:40.040>help

272
00:13:40.155 --> 00:13:41.155
<00:13:40.155>because <00:13:40.334>you <00:13:40.515>don't <00:13:40.694>need <00:13:40.875>to <00:13:41.055>be

273
00:13:41.155 --> 00:13:42.115
<00:13:41.155>the <00:13:41.327>smartest <00:13:41.500>person <00:13:41.673>in <00:13:41.846>the <00:13:42.019>room.

274
00:13:43.255 --> 00:13:44.475
<00:13:43.255>And <00:13:43.529>then <00:13:43.804>seeking <00:13:44.078>support <00:13:44.353>can

275
00:13:44.475 --> 00:13:45.675
<00:13:44.475>also <00:13:44.629>look <00:13:44.783>like <00:13:44.937>the <00:13:45.092>way <00:13:45.246>that <00:13:45.400>you <00:13:45.555>hire.

276
00:13:46.415 --> 00:13:48.995
<00:13:46.415>It <00:13:46.694>can <00:13:46.974>also <00:13:47.255>be <00:13:47.535>hiring <00:13:47.814>individuals

277
00:13:49.185 --> 00:13:51.395
<00:13:49.185>that <00:13:49.418>are <00:13:49.651>experts <00:13:49.885>in <00:13:50.118>your <00:13:50.351>opportunity <00:13:50.584>areas.

278
00:13:52.605 --> 00:13:54.385
<00:13:52.605>I'm <00:13:52.838>a <00:13:53.071>huge <00:13:53.305>advocate <00:13:53.538>of <00:13:53.771>hiring <00:13:54.005>people

279
00:13:54.385 --> 00:13:55.385
<00:13:54.385>that <00:13:54.564>are <00:13:54.745>much <00:13:54.925>smarter <00:13:55.105>than <00:13:55.285>me.

280
00:13:55.785 --> 00:13:58.385
<00:13:55.785>I <00:13:55.925>want <00:13:56.064>them <00:13:56.204>to <00:13:56.344>replace <00:13:56.485>me. <00:13:56.625>That <00:13:56.765>is <00:13:56.905>my <00:13:57.045>whole <00:13:57.185>goal.

281
00:13:59.285 --> 00:14:00.585
<00:13:59.285>And <00:13:59.480>that <00:13:59.675>can <00:13:59.870>fill <00:14:00.065>in <00:14:00.260>those <00:14:00.455>gaps.

282
00:14:02.015 --> 00:14:05.355
<00:14:02.015>So <00:14:02.215>allow <00:14:02.415>space <00:14:02.615>for <00:14:02.814>these <00:14:03.015>people <00:14:03.215>to <00:14:03.415>contribute,

283
00:14:05.415 --> 00:14:06.435
<00:14:05.415>for <00:14:05.644>your <00:14:05.873>team <00:14:06.103>to <00:14:06.333>contribute.

284
00:14:06.695 --> 00:14:08.515
<00:14:06.695>And <00:14:06.895>that <00:14:07.095>doesn't <00:14:07.295>mean <00:14:07.495>that <00:14:07.695>you're <00:14:07.895>stepping <00:14:08.095>back.

285
00:14:08.545 --> 00:14:09.635
<00:14:08.545>That <00:14:08.741>doesn't <00:14:08.937>mean <00:14:09.133>that <00:14:09.329>you're <00:14:09.526>not

286
00:14:09.635 --> 00:14:10.795
<00:14:09.635>doing <00:14:09.843>anything, <00:14:10.052>that <00:14:10.261>you're <00:14:10.470>not <00:14:10.679>leading.

287
00:14:11.775 --> 00:14:13.595
<00:14:11.775>You're <00:14:12.125>actually <00:14:12.475>letting <00:14:12.824>them <00:14:13.175>contribute.

288
00:14:13.895 --> 00:14:15.395
<00:14:13.895>And <00:14:14.165>then <00:14:14.435>you're <00:14:14.704>balancing <00:14:14.975>their <00:14:15.245>skills

289
00:14:15.865 --> 00:14:17.515
<00:14:15.865>with <00:14:16.215>your <00:14:16.565>coaching, <00:14:16.915>your <00:14:17.265>development.

290
00:14:18.745 --> 00:14:20.195
<00:14:18.745>Some <00:14:19.071>people <00:14:19.397>maybe <00:14:19.723>need <00:14:20.050>direction.

291
00:14:20.375 --> 00:14:22.995
<00:14:20.375>So <00:14:20.530>you <00:14:20.686>do <00:14:20.841>that <00:14:20.997>and <00:14:21.152>then <00:14:21.308>you <00:14:21.463>flex <00:14:21.619>between <00:14:21.775>listening

292
00:14:22.995 --> 00:14:26.355
<00:14:22.995>and <00:14:23.228>coaching <00:14:23.461>because <00:14:23.695>you <00:14:23.928>basically <00:14:24.161>just <00:14:24.395>want

293
00:14:26.355 --> 00:14:27.475
<00:14:26.355>to <00:14:26.556>give <00:14:26.758>your <00:14:26.959>team <00:14:27.161>the <00:14:27.363>guidance

294
00:14:27.705 --> 00:14:29.355
<00:14:27.705>that <00:14:27.985>they're <00:14:28.265>on <00:14:28.545>the <00:14:28.825>right <00:14:29.105>track.

295
00:14:29.855 --> 00:14:31.435
<00:14:29.855>And <00:14:30.088>that <00:14:30.321>is <00:14:30.555>what <00:14:30.788>good <00:14:31.021>leadership <00:14:31.255>is.

296
00:14:35.595 --> 00:14:38.495
<00:14:35.595>So <00:14:35.770>we <00:14:35.945>have <00:14:36.120>self-awareness <00:14:36.295>areas <00:14:36.470>that <00:14:36.645>we're <00:14:36.820>working <00:14:36.995>on.

297
00:14:39.065 --> 00:14:40.815
<00:14:39.065>We've <00:14:39.265>got <00:14:39.465>a <00:14:39.665>leadership <00:14:39.865>muscle <00:14:40.065>that <00:14:40.265>we're <00:14:40.465>growing.

298
00:14:42.195 --> 00:14:44.935
<00:14:42.195>But <00:14:42.350>so <00:14:42.506>what, <00:14:42.661>you <00:14:42.817>know, <00:14:42.972>you <00:14:43.128>can't <00:14:43.283>just <00:14:43.439>become <00:14:43.595>self-aware

299
00:14:44.935 --> 00:14:45.935
<00:14:44.935>and <00:14:45.114>suddenly <00:14:45.295>be <00:14:45.474>a <00:14:45.655>great <00:14:45.834>leader.

300
00:14:46.875 --> 00:14:49.455
<00:14:46.875>So <00:14:47.108>some <00:14:47.341>tools <00:14:47.575>for <00:14:47.808>your <00:14:48.041>leadership <00:14:48.275>toolbox,

301
00:14:49.755 --> 00:14:50.975
<00:14:49.755>that's <00:14:49.938>what <00:14:50.121>you <00:14:50.304>need <00:14:50.487>to <00:14:50.670>focus <00:14:50.853>on.

302
00:14:53.025 --> 00:14:56.245
<00:14:53.025>Get <00:14:53.258>mentors <00:14:53.491>and <00:14:53.725>get <00:14:53.958>many <00:14:54.191>of <00:14:54.425>them.

303
00:14:56.995 --> 00:15:00.205
<00:14:56.995>Because <00:14:57.150>in <00:14:57.306>line <00:14:57.461>with <00:14:57.617>asking <00:14:57.772>for <00:14:57.928>help, <00:14:58.083>you <00:14:58.239>don't <00:14:58.395>know

304
00:15:00.205 --> 00:15:02.925
<00:15:00.205>what <00:15:00.360>you <00:15:00.516>don't <00:15:00.671>know <00:15:00.827>and <00:15:00.982>you <00:15:01.138>need <00:15:01.293>support <00:15:01.449>with <00:15:01.605>that.

305
00:15:04.105 --> 00:15:06.045
<00:15:04.105>And <00:15:04.305>a <00:15:04.505>mentor <00:15:04.705>doesn't <00:15:04.905>need <00:15:05.105>to <00:15:05.305>be <00:15:05.505>someone

306
00:15:06.045 --> 00:15:07.885
<00:15:06.045>that <00:15:06.395>you <00:15:06.745>actually <00:15:07.094>personally <00:15:07.444>know.

307
00:15:08.825 --> 00:15:11.685
<00:15:08.825>So <00:15:09.058>I <00:15:09.291>have <00:15:09.525>loads <00:15:09.758>of <00:15:09.991>mentors, <00:15:10.225>some

308
00:15:11.685 --> 00:15:12.685
<00:15:11.685>of <00:15:11.834>them <00:15:11.984>I <00:15:12.135>don't <00:15:12.285>know <00:15:12.435>at <00:15:12.584>all.

309
00:15:12.715 --> 00:15:14.245
<00:15:12.715>Some <00:15:12.911>of <00:15:13.108>them <00:15:13.305>are <00:15:13.501>actually <00:15:13.698>just <00:15:13.895>thought <00:15:14.092>leaders,

310
00:15:14.585 --> 00:15:18.685
<00:15:14.585>likely <00:15:14.760>even <00:15:14.935>in <00:15:15.110>this <00:15:15.285>building <00:15:15.460>that <00:15:15.635>talk <00:15:15.810>about <00:15:15.985>things,

311
00:15:18.685 --> 00:15:20.885
<00:15:18.685>that <00:15:18.964>write <00:15:19.244>about <00:15:19.525>things <00:15:19.805>in <00:15:20.084>business,

312
00:15:20.905 --> 00:15:22.445
<00:15:20.905>in <00:15:21.367>technology, <00:15:21.829>in <00:15:22.291>leadership.

313
00:15:22.665 --> 00:15:24.765
<00:15:22.665>And <00:15:22.805>they <00:15:22.944>bundle <00:15:23.084>it <00:15:23.224>up <00:15:23.365>like <00:15:23.505>this. <00:15:23.645>And <00:15:23.785>I <00:15:23.925>follow <00:15:24.064>that.

314
00:15:25.955 --> 00:15:29.415
<00:15:25.955>And <00:15:26.095>then <00:15:26.235>every <00:15:26.375>new <00:15:26.515>organization <00:15:26.655>that <00:15:26.795>I <00:15:26.935>join, <00:15:27.075>I <00:15:27.215>identify <00:15:27.355>one

315
00:15:29.415 --> 00:15:33.095
<00:15:29.415>to <00:15:29.542>two <00:15:29.669>people <00:15:29.796>at <00:15:29.924>least <00:15:30.051>that <00:15:30.178>I <00:15:30.305>admire, <00:15:30.433>that <00:15:30.560>I <00:15:30.687>wanna <00:15:30.814>work

316
00:15:33.095 --> 00:15:35.055
<00:15:33.095>with, <00:15:33.250>that <00:15:33.406>I <00:15:33.561>want <00:15:33.717>them <00:15:33.872>to <00:15:34.028>help <00:15:34.183>me <00:15:34.339>with <00:15:34.495>things.

317
00:15:35.895 --> 00:15:36.995
<00:15:35.895>And <00:15:36.060>I <00:15:36.225>ask <00:15:36.390>to <00:15:36.555>work <00:15:36.720>with <00:15:36.885>them.

318
00:15:37.475 --> 00:15:39.365
<00:15:37.475>Sometimes <00:15:37.675>there <00:15:37.875>are <00:15:38.075>even <00:15:38.275>people <00:15:38.475>that <00:15:38.675>saw <00:15:38.875>me

319
00:15:39.365 --> 00:15:41.725
<00:15:39.365>through <00:15:39.565>the <00:15:39.765>interview <00:15:39.965>process <00:15:40.165>or <00:15:40.365>the <00:15:40.565>onboarding <00:15:40.765>process

320
00:15:41.725 --> 00:15:44.205
<00:15:41.725>because <00:15:41.880>I <00:15:42.036>want <00:15:42.191>to <00:15:42.347>know <00:15:42.502>what <00:15:42.658>made <00:15:42.813>them <00:15:42.969>say <00:15:43.125>yes.

321
00:15:44.205 --> 00:15:47.285
<00:15:44.205>What <00:15:44.321>gaps <00:15:44.438>am <00:15:44.555>I <00:15:44.671>filling <00:15:44.788>and <00:15:44.905>what <00:15:45.021>gaps <00:15:45.138>can <00:15:45.255>they <00:15:45.371>fill <00:15:45.488>for <00:15:45.605>me?

322
00:15:49.125 --> 00:15:51.345
<00:15:49.125>And <00:15:49.475>then <00:15:49.825>this <00:15:50.175>one's <00:15:50.525>huge.

323
00:15:51.765 --> 00:15:54.865
<00:15:51.765>At <00:15:51.939>least <00:15:52.115>one <00:15:52.290>person <00:15:52.465>I <00:15:52.640>find <00:15:52.814>that <00:15:52.990>is <00:15:53.165>outside

324
00:15:54.865 --> 00:15:58.065
<00:15:54.865>of <00:15:55.020>my <00:15:55.176>organization, <00:15:55.331>that <00:15:55.487>gives <00:15:55.642>me <00:15:55.798>a <00:15:55.953>broader <00:15:56.109>business <00:15:56.265>sense.

325
00:15:59.085 --> 00:16:00.625
<00:15:59.085>In <00:15:59.283>my <00:15:59.481>case, <00:15:59.679>I'm <00:15:59.877>in <00:16:00.075>the <00:16:00.273>people <00:16:00.471>team.

326
00:16:01.305 --> 00:16:04.045
<00:16:01.305>And <00:16:01.444>for <00:16:01.584>the <00:16:01.724>people, <00:16:01.864>team, <00:16:02.005>individuals <00:16:02.145>in <00:16:02.285>the <00:16:02.425>room <00:16:02.564>likely <00:16:02.704>no,

327
00:16:04.045 --> 00:16:05.165
<00:16:04.045>we're <00:16:04.381>not <00:16:04.717>likely <00:16:05.053>considered

328
00:16:05.165 --> 00:16:06.245
<00:16:05.165>the <00:16:05.359>money <00:16:05.553>makers <00:16:05.748>of <00:16:05.942>the <00:16:06.137>business.

329
00:16:06.625 --> 00:16:08.165
<00:16:06.625>We <00:16:06.971>aren't <00:16:07.318>the <00:16:07.664>technical <00:16:08.011>gurus.

330
00:16:08.985 --> 00:16:11.405
<00:16:08.985>We <00:16:09.140>need <00:16:09.296>to <00:16:09.451>keep <00:16:09.607>building <00:16:09.762>on <00:16:09.918>that <00:16:10.073>and <00:16:10.229>understand <00:16:10.385>that.

331
00:16:12.755 --> 00:16:16.475
<00:16:12.755>So <00:16:12.930>having <00:16:13.105>someone <00:16:13.280>outside <00:16:13.455>of <00:16:13.630>that <00:16:13.805>organization <00:16:13.980>is <00:16:14.155>huge.

332
00:16:16.575 --> 00:16:19.805
<00:16:16.575>It <00:16:16.702>gives <00:16:16.829>you <00:16:16.956>a <00:16:17.084>broader <00:16:17.211>sense <00:16:17.338>of <00:16:17.465>the <00:16:17.593>business <00:16:17.720>and <00:16:17.847>vice <00:16:17.975>versa.

333
00:16:19.985 --> 00:16:23.325
<00:16:19.985>If <00:16:20.160>you <00:16:20.335>are <00:16:20.510>in <00:16:20.685>those <00:16:20.860>other <00:16:21.035>organizations, <00:16:21.210>knowing <00:16:21.385>people

334
00:16:23.425 --> 00:16:26.605
<00:16:23.425>and <00:16:23.564>individuals <00:16:23.704>to <00:16:23.844>mentor <00:16:23.984>you <00:16:24.125>in <00:16:24.265>the <00:16:24.405>people <00:16:24.545>space <00:16:24.685>will <00:16:24.824>help

335
00:16:26.605 --> 00:16:28.565
<00:16:26.605>you <00:16:26.838>understand <00:16:27.071>the <00:16:27.305>people <00:16:27.538>behind <00:16:27.771>your <00:16:28.005>product

336
00:16:29.195 --> 00:16:30.205
<00:16:29.195>that <00:16:29.422>will <00:16:29.649>give <00:16:29.876>you <00:16:30.104>support.

337
00:16:31.535 --> 00:16:32.955
<00:16:31.535>So <00:16:31.717>at <00:16:31.900>the <00:16:32.082>end <00:16:32.265>of <00:16:32.447>the <00:16:32.630>day, <00:16:32.813>mentors,

338
00:16:33.865 --> 00:16:35.595
<00:16:33.865>they <00:16:34.040>give <00:16:34.215>you <00:16:34.390>a <00:16:34.565>whole <00:16:34.740>new <00:16:34.915>sense <00:16:35.090>of <00:16:35.265>meaning

339
00:16:36.535 --> 00:16:38.395
<00:16:36.535>and <00:16:36.768>support <00:16:37.001>for <00:16:37.235>what <00:16:37.468>you <00:16:37.701>don't <00:16:37.935>know.

340
00:16:41.425 --> 00:16:43.725
<00:16:41.425>And <00:16:41.625>then <00:16:41.824>dig <00:16:42.025>into <00:16:42.224>those <00:16:42.425>emotions <00:16:42.625>in <00:16:42.824>your

341
00:16:43.725 --> 00:16:44.925
<00:16:43.725>self-awareness, <00:16:44.265>understand <00:16:44.805>them.

342
00:16:45.655 --> 00:16:48.525
<00:16:45.655>Learn <00:16:45.829>some <00:16:46.005>coping <00:16:46.180>tips <00:16:46.355>and <00:16:46.530>tricks <00:16:46.704>for <00:16:46.880>when <00:16:47.055>fear

343
00:16:48.525 --> 00:16:49.765
<00:16:48.525>and <00:16:48.748>ego <00:16:48.971>take <00:16:49.194>a <00:16:49.417>front <00:16:49.641>seat

344
00:16:50.405 --> 00:16:52.015
<00:16:50.405>because <00:16:50.605>there <00:16:50.805>will <00:16:51.005>be <00:16:51.204>days <00:16:51.405>that <00:16:51.605>they <00:16:51.805>do.

345
00:16:52.555 --> 00:16:55.655
<00:16:52.555>We <00:16:52.710>are <00:16:52.866>human, <00:16:53.021>we're <00:16:53.177>not <00:16:53.332>perfect. <00:16:53.488>Leaders <00:16:53.643>are <00:16:53.799>not <00:16:53.954>perfect.

346
00:16:57.785 --> 00:16:59.845
<00:16:57.785>So <00:16:57.959>for <00:16:58.135>example, <00:16:58.310>maybe <00:16:58.485>you're <00:16:58.660>having <00:16:58.834>a <00:16:59.010>bad <00:16:59.185>day,

347
00:17:01.255 --> 00:17:04.235
<00:17:01.255>you're <00:17:01.721>stressed, <00:17:02.188>vent <00:17:02.655>up

348
00:17:04.815 --> 00:17:06.795
<00:17:04.815>or <00:17:05.095>across, <00:17:05.375>do <00:17:05.655>not <00:17:05.935>vent <00:17:06.215>down.

349
00:17:07.535 --> 00:17:11.365
<00:17:07.535>So <00:17:07.735>I've <00:17:07.935>coached <00:17:08.135>leaders <00:17:08.335>in <00:17:08.535>my <00:17:08.735>organizations <00:17:08.935>where

350
00:17:12.155 --> 00:17:15.885
<00:17:12.155>they <00:17:12.310>were <00:17:12.466>checking <00:17:12.621>in, <00:17:12.777>they <00:17:12.932>were <00:17:13.088>sharing, <00:17:13.243>they <00:17:13.399>were <00:17:13.555>giving

351
00:17:15.885 --> 00:17:17.605
<00:17:15.885>what <00:17:16.118>I <00:17:16.351>often <00:17:16.585>call <00:17:16.818>no <00:17:17.051>update <00:17:17.285>updates.

352
00:17:18.195 --> 00:17:20.005
<00:17:18.194>Basically <00:17:18.474>checking <00:17:18.754>all <00:17:19.034>of <00:17:19.314>the <00:17:19.595>boxes

353
00:17:20.625 --> 00:17:22.165
<00:17:20.625>of <00:17:20.856>support <00:17:21.087>and <00:17:21.318>safety <00:17:21.549>to <00:17:21.780>the <00:17:22.011>team.

354
00:17:23.015 --> 00:17:25.915
<00:17:23.015>But <00:17:23.142>at <00:17:23.269>the <00:17:23.396>end <00:17:23.524>of <00:17:23.651>the <00:17:23.778>day, <00:17:23.905>that <00:17:24.033>team <00:17:24.160>was <00:17:24.287>still <00:17:24.415>drained

355
00:17:26.215 --> 00:17:27.395
<00:17:26.214>or <00:17:26.745>perhaps <00:17:27.277>underperforming.

356
00:17:28.655 --> 00:17:32.715
<00:17:28.655>And <00:17:28.795>it <00:17:28.935>turns <00:17:29.075>out <00:17:29.215>that <00:17:29.355>very <00:17:29.495>same <00:17:29.635>leader <00:17:29.774>was <00:17:29.915>actually <00:17:30.055>venting

357
00:17:33.375 --> 00:17:34.995
<00:17:33.375>and <00:17:33.608>saying, <00:17:33.841>oh, <00:17:34.075>this <00:17:34.308>is <00:17:34.541>really <00:17:34.775>hard.

358
00:17:35.035 --> 00:17:36.075
<00:17:35.035>I <00:17:35.191>don't <00:17:35.347>know <00:17:35.503>what <00:17:35.659>we're <00:17:35.815>doing <00:17:35.971>next.

359
00:17:38.035 --> 00:17:42.295
<00:17:38.035>There's <00:17:38.210>a <00:17:38.385>very <00:17:38.560>fine <00:17:38.735>line <00:17:38.910>between <00:17:39.085>venting <00:17:39.260>and <00:17:39.435>vulnerability

360
00:17:43.395 --> 00:17:44.975
<00:17:43.395>and <00:17:43.675>we <00:17:43.955>all <00:17:44.235>need <00:17:44.514>to <00:17:44.795>vent.

361
00:17:46.065 --> 00:17:47.225
<00:17:46.065>Actually, <00:17:46.214>I <00:17:46.363>would <00:17:46.512>argue <00:17:46.661>that <00:17:46.810>the <00:17:46.959>more <00:17:47.109>senior

362
00:17:47.225 --> 00:17:48.385
<00:17:47.225>you <00:17:47.374>get, <00:17:47.523>the <00:17:47.672>more <00:17:47.821>you <00:17:47.970>need <00:17:48.119>to <00:17:48.269>vent.

363
00:17:50.105 --> 00:17:54.445
<00:17:50.105>But <00:17:50.245>vent <00:17:50.385>up, <00:17:50.525>keep <00:17:50.665>that <00:17:50.805>up, <00:17:50.945>not <00:17:51.085>down <00:17:51.225>to <00:17:51.365>your <00:17:51.505>team

364
00:17:54.445 --> 00:17:57.365
<00:17:54.445>because <00:17:54.620>that <00:17:54.794>will <00:17:54.970>drain <00:17:55.145>them, <00:17:55.320>negativity <00:17:55.495>will <00:17:55.669>drain <00:17:55.845>them.

365
00:17:59.915 --> 00:18:01.575
<00:17:59.915>And <00:18:00.148>then <00:18:00.381>learn <00:18:00.615>how <00:18:00.848>to <00:18:01.081>name <00:18:01.315>fear

366
00:18:02.165 --> 00:18:03.455
<00:18:02.165>because <00:18:02.397>you <00:18:02.629>are <00:18:02.861>gonna <00:18:03.093>be <00:18:03.326>afraid.

367
00:18:03.455 --> 00:18:06.305
<00:18:03.455>Sometimes <00:18:03.688>even <00:18:03.921>in <00:18:04.155>the <00:18:04.388>healthiest <00:18:04.621>of <00:18:04.855>organizations,

368
00:18:06.305 --> 00:18:08.865
<00:18:06.305>there's <00:18:06.505>a <00:18:06.705>lot <00:18:06.905>of <00:18:07.105>fear, <00:18:07.305>especially <00:18:07.505>these <00:18:07.705>days

369
00:18:08.865 --> 00:18:10.905
<00:18:08.865>where <00:18:09.065>we <00:18:09.265>have <00:18:09.465>a <00:18:09.665>lot <00:18:09.865>of <00:18:10.065>changes, <00:18:10.265>shifts.

370
00:18:11.875 --> 00:18:13.095
<00:18:11.875>So <00:18:12.149>be <00:18:12.424>vulnerable <00:18:12.698>about <00:18:12.973>that.

371
00:18:14.615 --> 00:18:16.475
<00:18:14.615>You <00:18:14.815>know, <00:18:15.015>AI <00:18:15.215>in <00:18:15.415>the <00:18:15.615>workplace <00:18:15.815>is <00:18:16.015>new

372
00:18:16.815 --> 00:18:18.275
<00:18:16.815>for <00:18:17.034>us <00:18:17.253>over <00:18:17.472>the <00:18:17.691>past <00:18:17.910>couple <00:18:18.129>years.

373
00:18:18.645 --> 00:18:21.895
<00:18:18.645>We're <00:18:18.878>figuring <00:18:19.111>it <00:18:19.345>out. <00:18:19.578>That's <00:18:19.811>a <00:18:20.045>fear.

374
00:18:22.085 --> 00:18:24.055
<00:18:22.085>I'll <00:18:22.225>let <00:18:22.365>the <00:18:22.505>other <00:18:22.645>experts <00:18:22.785>talk <00:18:22.925>about <00:18:23.065>how <00:18:23.205>we're <00:18:23.345>doing <00:18:23.485>that.

375
00:18:24.995 --> 00:18:26.815
<00:18:24.995>But <00:18:25.228>then <00:18:25.461>name <00:18:25.695>that <00:18:25.928>to <00:18:26.161>your <00:18:26.395>team.

376
00:18:26.815 --> 00:18:30.735
<00:18:26.815>If <00:18:26.942>it's <00:18:27.069>coming <00:18:27.196>up, <00:18:27.324>you <00:18:27.451>know, <00:18:27.578>AI <00:18:27.705>is <00:18:27.833>here, <00:18:27.960>might <00:18:28.087>be <00:18:28.215>uncertain

377
00:18:30.755 --> 00:18:32.815
<00:18:30.755>for <00:18:30.955>some, <00:18:31.155>scary <00:18:31.355>for <00:18:31.555>some, <00:18:31.755>but <00:18:31.955>it's <00:18:32.155>okay.

378
00:18:32.815 --> 00:18:34.015
<00:18:32.815>We're <00:18:32.995>gonna <00:18:33.175>figure <00:18:33.355>out <00:18:33.535>what <00:18:33.715>we <00:18:33.895>do.

379
00:18:34.015 --> 00:18:36.295
<00:18:34.015>We're <00:18:34.215>gonna <00:18:34.415>figure <00:18:34.615>out <00:18:34.815>what <00:18:35.015>tools <00:18:35.215>support <00:18:35.415>us,

380
00:18:36.755 --> 00:18:37.815
<00:18:36.755>how <00:18:36.993>we <00:18:37.232>use <00:18:37.470>those <00:18:37.709>tools.

381
00:18:39.615 --> 00:18:41.195
<00:18:39.615>Or <00:18:39.895>maybe <00:18:40.175>you're <00:18:40.455>deeply <00:18:40.735>stressed <00:18:41.015>today.

382
00:18:42.675 --> 00:18:43.855
<00:18:42.675>We <00:18:42.851>all <00:18:43.029>have <00:18:43.206>those <00:18:43.383>days, <00:18:43.560>we <00:18:43.737>all

383
00:18:43.855 --> 00:18:44.895
<00:18:43.855>have <00:18:44.042>those <00:18:44.229>weeks, <00:18:44.416>those <00:18:44.603>months <00:18:44.791>even.

384
00:18:45.515 --> 00:18:46.655
<00:18:45.515>But <00:18:45.720>then <00:18:45.925>call <00:18:46.130>that <00:18:46.335>out <00:18:46.541>here.

385
00:18:46.655 --> 00:18:48.455
<00:18:46.655>Team, <00:18:46.830>you <00:18:47.004>know, <00:18:47.180>hey, <00:18:47.355>I'm <00:18:47.530>dealing <00:18:47.705>with <00:18:47.879>some <00:18:48.055>things.

386
00:18:48.955 --> 00:18:52.585
<00:18:48.955>I'm <00:18:49.095>gonna <00:18:49.235>take <00:18:49.375>a <00:18:49.514>step <00:18:49.655>back, <00:18:49.794>maybe <00:18:49.935>move <00:18:50.074>some <00:18:50.215>meetings <00:18:50.355>around,

387
00:18:52.595 --> 00:18:53.865
<00:18:52.595>maybe <00:18:52.823>even <00:18:53.052>take <00:18:53.280>a <00:18:53.509>personal <00:18:53.738>day.

388
00:18:53.865 --> 00:18:56.145
<00:18:53.865>If <00:18:54.065>that's <00:18:54.265>what <00:18:54.465>in <00:18:54.665>my <00:18:54.865>bandwidth, <00:18:55.065>that's <00:18:55.265>okay.

389
00:18:56.535 --> 00:19:00.265
<00:18:56.535>That <00:18:56.690>models <00:18:56.846>that <00:18:57.001>behavior <00:18:57.157>is <00:18:57.312>okay <00:18:57.468>as <00:18:57.623>well <00:18:57.779>for <00:18:57.935>people

390
00:19:00.265 --> 00:19:02.545
<00:19:00.265>to <00:19:00.498>recharge <00:19:00.731>and <00:19:00.965>show <00:19:01.198>up <00:19:01.431>when <00:19:01.665>they're

391
00:19:02.545 --> 00:19:03.745
<00:19:02.545>feeling <00:19:02.905>their <00:19:03.264>best <00:19:03.625>self.

392
00:19:04.645 --> 00:19:07.795
<00:19:04.645>So <00:19:04.785>get <00:19:04.925>comfortable <00:19:05.065>with <00:19:05.205>fear <00:19:05.345>and <00:19:05.485>learn <00:19:05.625>how <00:19:05.764>to <00:19:05.905>name <00:19:06.045>it

393
00:19:08.055 --> 00:19:10.515
<00:19:08.055>and <00:19:08.255>share <00:19:08.455>and <00:19:08.655>listen <00:19:08.855>for <00:19:09.055>fear <00:19:09.255>in <00:19:09.455>others.

394
00:19:12.945 --> 00:19:16.205
<00:19:12.945>And <00:19:13.100>then <00:19:13.256>it <00:19:13.411>leads <00:19:13.567>to <00:19:13.722>another <00:19:13.878>action <00:19:14.033>is <00:19:14.189>model <00:19:14.345>behaviors.

395
00:19:16.205 --> 00:19:17.285
<00:19:16.205>Model <00:19:16.529>what <00:19:16.853>you <00:19:17.177>preach

396
00:19:17.795 --> 00:19:19.965
<00:19:17.795>because <00:19:18.075>actions <00:19:18.355>speak <00:19:18.635>louder <00:19:18.915>than <00:19:19.195>words

397
00:19:20.585 --> 00:19:22.365
<00:19:20.585>and <00:19:20.865>your <00:19:21.145>team <00:19:21.425>can <00:19:21.705>see <00:19:21.985>that.

398
00:19:24.255 --> 00:19:25.755
<00:19:24.255>So <00:19:24.480>maybe <00:19:24.705>you're <00:19:24.930>just <00:19:25.155>having <00:19:25.380>a <00:19:25.605>week,

399
00:19:26.335 --> 00:19:28.635
<00:19:26.335>you <00:19:26.535>know <00:19:26.735>things <00:19:26.935>have <00:19:27.135>overrun <00:19:27.335>a <00:19:27.535>month <00:19:27.735>even.

400
00:19:28.855 --> 00:19:29.915
<00:19:28.855>It <00:19:29.093>happens <00:19:29.331>to <00:19:29.570>us <00:19:29.809>all.

401
00:19:30.175 --> 00:19:31.475
<00:19:30.175>You <00:19:30.342>feel <00:19:30.509>like <00:19:30.676>you <00:19:30.843>have <00:19:31.010>to <00:19:31.177>just <00:19:31.344>work

402
00:19:31.475 --> 00:19:32.795
<00:19:31.475>24 <00:19:31.712>7 <00:19:31.950>to <00:19:32.187>get <00:19:32.425>something <00:19:32.663>done.

403
00:19:33.535 --> 00:19:36.075
<00:19:33.535>But <00:19:33.675>at <00:19:33.815>the <00:19:33.955>same <00:19:34.095>time <00:19:34.235>you <00:19:34.375>are <00:19:34.515>preaching <00:19:34.655>to <00:19:34.795>your <00:19:34.935>team

404
00:19:36.665 --> 00:19:38.195
<00:19:36.665>culture <00:19:37.009>of <00:19:37.353>work <00:19:37.697>life <00:19:38.042>balance.

405
00:19:38.345 --> 00:19:40.635
<00:19:38.345>Make <00:19:38.520>sure <00:19:38.695>you're <00:19:38.870>offline, <00:19:39.045>don't <00:19:39.220>work <00:19:39.395>all <00:19:39.570>the <00:19:39.745>time.

406
00:19:42.175 --> 00:19:45.065
<00:19:42.175>Well <00:19:42.350>then <00:19:42.524>send <00:19:42.700>a <00:19:42.875>delay <00:19:43.050>on <00:19:43.225>that <00:19:43.399>slack <00:19:43.575>message

407
00:19:45.135 --> 00:19:47.945
<00:19:45.135>that <00:19:45.310>you're <00:19:45.485>sharing <00:19:45.660>with <00:19:45.835>an <00:19:46.010>employee <00:19:46.185>in <00:19:46.360>another <00:19:46.535>region.

408
00:19:48.925 --> 00:19:51.505
<00:19:48.925>Or <00:19:49.065>as <00:19:49.205>you're <00:19:49.345>finally <00:19:49.485>getting <00:19:49.625>through <00:19:49.764>your <00:19:49.905>inbox <00:19:50.044>at <00:19:50.185>11:00 <00:19:50.325>PM

409
00:19:52.185 --> 00:19:53.905
<00:19:52.185>Schedule <00:19:52.360>those <00:19:52.534>emails <00:19:52.710>for <00:19:52.885>9:00 <00:19:53.060>AM <00:19:53.235>the <00:19:53.409>next <00:19:53.585>day.

410
00:19:54.905 --> 00:19:57.955
<00:19:54.905>Because <00:19:55.105>if <00:19:55.305>you're <00:19:55.504>working <00:19:55.705>like <00:19:55.905>that, <00:19:56.105>which <00:19:56.305>happens

411
00:19:57.975 --> 00:20:00.125
<00:19:57.975>to <00:19:58.208>us <00:19:58.441>all, <00:19:58.675>some <00:19:58.908>of <00:19:59.141>us <00:19:59.375>like

412
00:20:00.125 --> 00:20:01.405
<00:20:00.125>to <00:20:00.317>work <00:20:00.509>like <00:20:00.701>that, <00:20:00.893>sometimes <00:20:01.085>I <00:20:01.277>do.

413
00:20:02.345 --> 00:20:04.485
<00:20:02.345>But <00:20:02.545>then <00:20:02.745>sharing <00:20:02.945>with <00:20:03.145>your <00:20:03.345>team <00:20:03.545>not <00:20:03.745>to,

414
00:20:05.685 --> 00:20:08.575
<00:20:05.685>they <00:20:05.860>often <00:20:06.034>won't <00:20:06.210>feel <00:20:06.385>safe <00:20:06.560>to <00:20:06.735>do <00:20:06.909>it <00:20:07.085>themselves,

415
00:20:08.875 --> 00:20:09.975
<00:20:08.875>to <00:20:09.205>have <00:20:09.534>those <00:20:09.865>boundaries.

416
00:20:11.325 --> 00:20:14.385
<00:20:11.325>So <00:20:11.525>ensure <00:20:11.725>that <00:20:11.925>you're <00:20:12.125>giving <00:20:12.325>an <00:20:12.525>example, <00:20:12.725>sharing

417
00:20:14.495 --> 00:20:16.345
<00:20:14.495>what <00:20:14.728>the <00:20:14.961>best <00:20:15.195>boundary <00:20:15.428>in <00:20:15.661>action <00:20:15.895>is.

418
00:20:20.485 --> 00:20:24.195
<00:20:20.485>These <00:20:20.718>are <00:20:20.951>all <00:20:21.185>important <00:20:21.418>reminders <00:20:21.651>to <00:20:21.885>keep

419
00:20:24.315 --> 00:20:27.675
<00:20:24.315>that <00:20:24.548>leadership <00:20:24.781>muscle <00:20:25.015>growing, <00:20:25.248>keep <00:20:25.481>it <00:20:25.715>strong.

420
00:20:29.445 --> 00:20:31.785
<00:20:29.445>And <00:20:29.600>as <00:20:29.756>we <00:20:29.911>look <00:20:30.067>more <00:20:30.222>into <00:20:30.378>the <00:20:30.533>future <00:20:30.689>of <00:20:30.845>adaptability

421
00:20:31.805 --> 00:20:34.145
<00:20:31.805>and <00:20:32.038>growth, <00:20:32.271>we <00:20:32.505>need <00:20:32.738>to <00:20:32.971>keep <00:20:33.205>looking

422
00:20:34.285 --> 00:20:35.825
<00:20:34.285>and <00:20:34.631>leaning <00:20:34.978>on <00:20:35.324>these <00:20:35.671>areas

423
00:20:36.455 --> 00:20:38.545
<00:20:36.455>because <00:20:36.804>businesses <00:20:37.155>will <00:20:37.504>keep <00:20:37.855>evolving

424
00:20:39.205 --> 00:20:40.465
<00:20:39.205>and <00:20:39.367>we <00:20:39.529>have <00:20:39.691>to <00:20:39.852>keep <00:20:40.014>up <00:20:40.177>with <00:20:40.339>that.

425
00:20:42.085 --> 00:20:43.665
<00:20:42.085>So <00:20:42.285>like <00:20:42.485>now <00:20:42.685>with <00:20:42.885>AI <00:20:43.085>in <00:20:43.285>the <00:20:43.485>picture,

426
00:20:44.645 --> 00:20:46.785
<00:20:44.645>the <00:20:44.845>human <00:20:45.045>element <00:20:45.245>is <00:20:45.445>becoming <00:20:45.645>much <00:20:45.845>more <00:20:46.045>prominent.

427
00:20:47.425 --> 00:20:50.725
<00:20:47.425>Uh, <00:20:47.600>companies <00:20:47.774>and <00:20:47.950>organizations <00:20:48.125>may <00:20:48.300>look <00:20:48.475>more <00:20:48.649>at <00:20:48.825>leadership

428
00:20:50.995 --> 00:20:54.205
<00:20:50.995>individuals <00:20:51.274>and <00:20:51.554>assess <00:20:51.834>things <00:20:52.114>like <00:20:52.395>communication.

429
00:20:54.265 --> 00:20:55.445
<00:20:54.265>How <00:20:54.530>are <00:20:54.796>your <00:20:55.061>communication <00:20:55.327>skills?

430
00:20:56.785 --> 00:20:57.885
<00:20:56.785>Are <00:20:57.032>you <00:20:57.280>delivering <00:20:57.527>a <00:20:57.775>vision?

431
00:20:59.255 --> 00:21:00.665
<00:20:59.255>What <00:20:59.572>about <00:20:59.889>your <00:21:00.206>business <00:21:00.524>acumen?

432
00:21:00.965 --> 00:21:02.145
<00:21:00.965>Do <00:21:01.230>you <00:21:01.495>have <00:21:01.761>strategic <00:21:02.027>thinking?

433
00:21:02.835 --> 00:21:07.305
<00:21:02.835>Are <00:21:02.975>you <00:21:03.115>not <00:21:03.255>leaning <00:21:03.395>on <00:21:03.535>what <00:21:03.675>worked <00:21:03.815>before? <00:21:03.955>And <00:21:04.095>your <00:21:04.235>empathy?

434
00:21:08.975 --> 00:21:11.355
<00:21:08.975>How <00:21:09.115>are <00:21:09.254>you <00:21:09.395>holding <00:21:09.534>that <00:21:09.675>up? <00:21:09.814>Can <00:21:09.955>you <00:21:10.094>stand <00:21:10.235>your <00:21:10.375>own?

435
00:21:11.375 --> 00:21:12.715
<00:21:11.375>Can <00:21:11.547>you <00:21:11.719>keep <00:21:11.891>the <00:21:12.064>human <00:21:12.236>in <00:21:12.408>the <00:21:12.581>loop?

436
00:21:14.135 --> 00:21:15.555
<00:21:14.135>And <00:21:14.454>then <00:21:14.774>what <00:21:15.093>about <00:21:15.413>implementing?

437
00:21:15.815 --> 00:21:18.555
<00:21:15.815>Can <00:21:15.990>you <00:21:16.165>implement <00:21:16.340>and <00:21:16.515>react? <00:21:16.690>Can <00:21:16.865>you <00:21:17.040>think <00:21:17.215>forward?

438
00:21:20.285 --> 00:21:23.425
<00:21:20.285>Not <00:21:20.440>that <00:21:20.596>they're <00:21:20.751>not <00:21:20.907>looking <00:21:21.062>at <00:21:21.218>this <00:21:21.373>already, <00:21:21.529>they <00:21:21.685>are.

439
00:21:23.885 --> 00:21:28.555
<00:21:23.885>But <00:21:24.040>this <00:21:24.196>might <00:21:24.351>become <00:21:24.507>more <00:21:24.662>of <00:21:24.818>a <00:21:24.973>prominent <00:21:25.129>view <00:21:25.285>of

440
00:21:28.775 --> 00:21:30.995
<00:21:28.775>how <00:21:29.008>we <00:21:29.241>perform, <00:21:29.475>how <00:21:29.708>we <00:21:29.941>show <00:21:30.175>up.

441
00:21:31.455 --> 00:21:32.675
<00:21:31.455>And <00:21:31.821>that <00:21:32.187>is <00:21:32.553>behaviors.

442
00:21:33.105 --> 00:21:35.395
<00:21:33.105>It's <00:21:33.245>not <00:21:33.385>just <00:21:33.525>what <00:21:33.665>we <00:21:33.805>do, <00:21:33.945>it's <00:21:34.085>how <00:21:34.225>we <00:21:34.365>do <00:21:34.505>it.

443
00:21:39.775 --> 00:21:44.475
<00:21:39.775>So <00:21:39.950>keep <00:21:40.125>growing <00:21:40.300>that <00:21:40.475>leadership <00:21:40.650>muscle. <00:21:40.825>Never <00:21:41.000>stop <00:21:41.175>learning.

444
00:21:46.705 --> 00:21:50.485
<00:21:46.705>Stay <00:21:46.860>vulnerable <00:21:47.016>because <00:21:47.171>you <00:21:47.327>don't <00:21:47.482>know <00:21:47.638>what <00:21:47.793>you <00:21:47.949>don't <00:21:48.105>know.

445
00:21:51.465 --> 00:21:56.425
<00:21:51.465>And <00:21:51.572>fear <00:21:51.680>is <00:21:51.788>normal. <00:21:51.895>But <00:21:52.003>don't <00:21:52.111>let <00:21:52.218>it <00:21:52.326>be <00:21:52.434>an <00:21:52.541>end <00:21:52.649>all <00:21:52.757>driver <00:21:52.865>in

446
00:21:56.425 --> 00:21:57.425
<00:21:56.425>your <00:21:56.649>leadership <00:21:56.875>day <00:21:57.100>to <00:21:57.325>day.

447
00:21:59.495 --> 00:22:02.675
<00:21:59.495>Continually <00:21:59.844>seek <00:22:00.195>to <00:22:00.544>understand, <00:22:00.895>look

448
00:22:02.675 --> 00:22:05.235
<00:22:02.675>to <00:22:02.908>understand <00:22:03.141>your <00:22:03.375>broader <00:22:03.608>environment, <00:22:03.841>your <00:22:04.075>purpose,

449
00:22:05.905 --> 00:22:07.035
<00:22:05.905>your <00:22:06.413>company's <00:22:06.922>purpose.

450
00:22:09.275 --> 00:22:11.655
<00:22:09.275>And <00:22:09.450>then <00:22:09.625>keep <00:22:09.800>on <00:22:09.975>top <00:22:10.150>of <00:22:10.325>coping <00:22:10.500>tools, <00:22:10.675>tips

451
00:22:11.655 --> 00:22:14.215
<00:22:11.655>and <00:22:11.810>tricks <00:22:11.966>that <00:22:12.121>help <00:22:12.277>you <00:22:12.432>throughout <00:22:12.588>your <00:22:12.743>day <00:22:12.899>to <00:22:13.055>day.

452
00:22:15.885 --> 00:22:18.665
<00:22:15.885>And <00:22:16.118>get <00:22:16.351>yourself <00:22:16.585>a <00:22:16.818>mentor. <00:22:17.051>Seek <00:22:17.285>support.

453
00:22:19.935 --> 00:22:21.745
<00:22:19.935>Lean <00:22:20.215>on <00:22:20.495>each <00:22:20.774>other <00:22:21.054>because <00:22:21.335>you

454
00:22:21.745 --> 00:22:22.865
<00:22:21.745>don't <00:22:21.946>know <00:22:22.148>what <00:22:22.349>you <00:22:22.551>don't <00:22:22.753>know.

455
00:22:22.965 --> 00:22:24.825
<00:22:22.965>And <00:22:23.120>don't <00:22:23.276>be <00:22:23.431>afraid <00:22:23.587>to <00:22:23.742>ask <00:22:23.898>for <00:22:24.053>help <00:22:24.209>about <00:22:24.365>that.

456
00:22:26.445 --> 00:22:29.445
<00:22:26.445>'cause <00:22:26.725>remember, <00:22:27.004>we're <00:22:27.284>all <00:22:27.564>always <00:22:27.845>learning.

457
00:22:30.315 --> 00:22:33.375
<00:22:30.315>And <00:22:30.490>if <00:22:30.665>you're <00:22:30.840>not <00:22:31.015>learning, <00:22:31.190>you're <00:22:31.365>likely <00:22:31.540>flaming <00:22:31.715>out,

458
00:22:33.375 --> 00:22:35.855
<00:22:33.375>feeling <00:22:33.841>stuck, <00:22:34.308>losing <00:22:34.775>purpose.

459
00:22:37.275 --> 00:22:40.565
<00:22:37.275>So <00:22:37.475>you <00:22:37.675>have <00:22:37.875>to <00:22:38.075>keep <00:22:38.275>learning <00:22:38.475>even <00:22:38.675>if,

460
00:22:41.145 --> 00:22:43.765
<00:22:41.145>and <00:22:41.285>especially <00:22:41.425>if <00:22:41.565>you're <00:22:41.705>the <00:22:41.845>most <00:22:41.985>senior <00:22:42.125>leader <00:22:42.264>in <00:22:42.405>the <00:22:42.545>room,

461
00:22:44.675 --> 00:22:48.045
<00:22:44.675>because <00:22:44.955>businesses <00:22:45.235>will <00:22:45.514>change, <00:22:45.794>they'll <00:22:46.075>evolve

462
00:22:49.025 --> 00:22:51.325
<00:22:49.025>and <00:22:49.180>you <00:22:49.336>won't <00:22:49.491>succeed <00:22:49.647>if <00:22:49.802>you're <00:22:49.958>not <00:22:50.113>evolving <00:22:50.269>with <00:22:50.425>them.

463
00:22:52.785 --> 00:22:55.925
<00:22:52.785>So <00:22:52.960>keep <00:22:53.135>learning <00:22:53.310>and <00:22:53.485>keep <00:22:53.660>building <00:22:53.835>your <00:22:54.010>leadership <00:22:54.185>muscle.

464
00:22:58.235 --> 00:22:58.665
<00:22:58.235>Thank <00:22:58.621>you.