WEBVTT

1
00:00:05.235 --> 00:00:07.215
<00:00:05.235>So <00:00:05.435>I'm <00:00:05.635>going <00:00:05.835>to <00:00:06.035>talk <00:00:06.235>today <00:00:06.435>about <00:00:06.635>shapeshift.

2
00:00:07.795 --> 00:00:10.175
<00:00:07.795>Um, <00:00:08.028>um, <00:00:08.261>my <00:00:08.495>name <00:00:08.728>is <00:00:08.961>Mi <00:00:09.195>Leon.

3
00:00:10.275 --> 00:00:11.895
<00:00:10.275>I'm <00:00:10.508>a <00:00:10.741>head <00:00:10.975>of <00:00:11.208>engineering <00:00:11.441>hero <00:00:11.675>software.

4
00:00:12.125 --> 00:00:15.735
<00:00:12.125>Hero <00:00:12.325>software <00:00:12.525>is <00:00:12.725>the <00:00:12.925>number <00:00:13.125>one <00:00:13.325>growing, <00:00:13.525>um,

5
00:00:17.175 --> 00:00:18.855
<00:00:17.175>vertical, <00:00:17.455>uh, <00:00:17.735>SaaS <00:00:18.015>software <00:00:18.295>in <00:00:18.575>Germany.

6
00:00:18.955 --> 00:00:21.295
<00:00:18.955>So <00:00:19.110>we <00:00:19.266>are <00:00:19.421>working <00:00:19.577>on <00:00:19.732>the <00:00:19.888>sa <00:00:20.043>uh, <00:00:20.199>duck <00:00:20.354>market

7
00:00:21.595 --> 00:00:23.615
<00:00:21.595>and <00:00:21.794>expanding <00:00:21.994>ourself <00:00:22.195>for <00:00:22.395>the <00:00:22.595>rest <00:00:22.794>of <00:00:22.994>Europe.

8
00:00:24.435 --> 00:00:26.815
<00:00:24.435>The <00:00:24.634>mission <00:00:24.834>is <00:00:25.035>to <00:00:25.235>digitalize <00:00:25.435>the <00:00:25.634>craft <00:00:25.834>industry

9
00:00:27.125 --> 00:00:28.295
<00:00:27.125>with <00:00:27.651>innovative <00:00:28.178>solutions

10
00:00:28.315 --> 00:00:31.495
<00:00:28.315>and <00:00:28.470>also <00:00:28.626>helping <00:00:28.781>them <00:00:28.937>to <00:00:29.092>work <00:00:29.248>smarter <00:00:29.403>and <00:00:29.559>more <00:00:29.715>efficiently.

11
00:00:31.995 --> 00:00:33.295
<00:00:31.995>But <00:00:32.287>what <00:00:32.580>I'm <00:00:32.872>here <00:00:33.165>today

12
00:00:33.555 --> 00:00:36.295
<00:00:33.555>and <00:00:33.682>the <00:00:33.809>reason <00:00:33.936>why <00:00:34.064>I'm <00:00:34.191>here, <00:00:34.318>I <00:00:34.445>can, <00:00:34.573>can <00:00:34.700>be <00:00:34.827>answered <00:00:34.955>only

13
00:00:36.295 --> 00:00:38.375
<00:00:36.295>with <00:00:36.435>two <00:00:36.575>questions <00:00:36.715>that <00:00:36.855>I'm <00:00:36.995>going <00:00:37.135>to <00:00:37.275>ask <00:00:37.415>you <00:00:37.555>and <00:00:37.695>maybe

14
00:00:38.425 --> 00:00:40.695
<00:00:38.425>after <00:00:38.580>you <00:00:38.736>get <00:00:38.891>the <00:00:39.047>time <00:00:39.202>to <00:00:39.358>talk <00:00:39.513>with <00:00:39.669>your <00:00:39.824>colleagues,

15
00:00:40.695 --> 00:00:43.495
<00:00:40.695>with <00:00:40.822>the <00:00:40.949>people <00:00:41.076>from <00:00:41.204>Hero <00:00:41.331>or <00:00:41.458>with <00:00:41.585>me <00:00:41.713>about <00:00:41.840>them <00:00:41.967>as <00:00:42.095>well.

16
00:00:43.555 --> 00:00:45.905
<00:00:43.555>So <00:00:43.835>do <00:00:44.115>you <00:00:44.394>think <00:00:44.675>that <00:00:44.955>you

17
00:00:46.045 --> 00:00:48.545
<00:00:46.045>and <00:00:46.245>your <00:00:46.445>company, <00:00:46.645>um, <00:00:46.845>are <00:00:47.045>working <00:00:47.245>truly <00:00:47.445>agile

18
00:00:48.845 --> 00:00:51.825
<00:00:48.845>or <00:00:48.985>you <00:00:49.125>are <00:00:49.265>just <00:00:49.405>following <00:00:49.545>a <00:00:49.685>process <00:00:49.824>by <00:00:49.964>the <00:00:50.105>book, <00:00:50.245>like

19
00:00:51.925 --> 00:00:52.945
<00:00:51.925>for <00:00:52.384>example, <00:00:52.843>scrum,

20
00:00:54.135 --> 00:00:56.475
<00:00:54.135>or <00:00:54.275>sometimes <00:00:54.415>you <00:00:54.555>think <00:00:54.695>that <00:00:54.835>you're <00:00:54.974>not <00:00:55.114>using <00:00:55.254>your <00:00:55.394>time <00:00:55.535>very

21
00:00:56.795 --> 00:00:58.355
<00:00:56.795>optimal <00:00:57.075>on <00:00:57.355>a <00:00:57.635>very <00:00:57.915>efficient <00:00:58.195>way.

22
00:00:59.335 --> 00:01:01.155
<00:00:59.335>And <00:00:59.615>the <00:00:59.895>second <00:01:00.175>company <00:01:00.455>is, <00:01:00.735>um,

23
00:01:01.415 --> 00:01:05.115
<00:01:01.415>is <00:01:01.589>your <00:01:01.765>company <00:01:01.940>focused <00:01:02.115>in <00:01:02.290>end-to-end, <00:01:02.464>uh, <00:01:02.640>product <00:01:02.815>outcomes

24
00:01:05.125 --> 00:01:06.835
<00:01:05.125>after <00:01:05.591>each <00:01:06.058>development <00:01:06.525>cycle?

25
00:01:07.455 --> 00:01:09.155
<00:01:07.455>Or <00:01:07.610>you <00:01:07.766>think <00:01:07.921>that <00:01:08.077>you're <00:01:08.232>doing <00:01:08.388>a <00:01:08.543>lot <00:01:08.699>of <00:01:08.855>work,

26
00:01:09.155 --> 00:01:10.435
<00:01:09.155>you're <00:01:09.385>achieving <00:01:09.615>a <00:01:09.846>lot <00:01:10.076>of <00:01:10.307>tasks,

27
00:01:10.535 --> 00:01:11.715
<00:01:10.535>but <00:01:10.712>at <00:01:10.889>the <00:01:11.066>end <00:01:11.243>when <00:01:11.420>you <00:01:11.597>think

28
00:01:11.855 --> 00:01:15.315
<00:01:11.855>or <00:01:11.995>when <00:01:12.135>you <00:01:12.275>see <00:01:12.415>it <00:01:12.555>in <00:01:12.695>retrospective, <00:01:12.835>you <00:01:12.975>don't <00:01:13.115>know <00:01:13.255>exactly

29
00:01:15.315 --> 00:01:17.035
<00:01:15.315>what <00:01:15.455>we <00:01:15.595>do <00:01:15.735>and <00:01:15.875>you <00:01:16.015>don't <00:01:16.155>know <00:01:16.295>how <00:01:16.435>to <00:01:16.575>present <00:01:16.715>it

30
00:01:17.035 --> 00:01:19.635
<00:01:17.035>because <00:01:17.315>the <00:01:17.595>work <00:01:17.875>is <00:01:18.155>distributed <00:01:18.435>everywhere.

31
00:01:20.455 --> 00:01:22.035
<00:01:20.455>So <00:01:20.804>we <00:01:21.155>ask <00:01:21.505>it <00:01:21.855>ourself.

32
00:01:22.125 --> 00:01:24.515
<00:01:22.125>These <00:01:22.405>questions <00:01:22.685>actually <00:01:22.965>one <00:01:23.245>year <00:01:23.525>ago,

33
00:01:24.895 --> 00:01:26.875
<00:01:24.895>and <00:01:25.128>we <00:01:25.361>detect <00:01:25.595>some <00:01:25.828>patterns <00:01:26.061>that, <00:01:26.295>uh,

34
00:01:27.135 --> 00:01:28.715
<00:01:27.135>in <00:01:27.310>all <00:01:27.485>teams <00:01:27.660>that <00:01:27.835>we <00:01:28.010>would <00:01:28.185>like <00:01:28.360>to <00:01:28.535>change.

35
00:01:29.455 --> 00:01:33.155
<00:01:29.455>People <00:01:29.688>were <00:01:29.921>solving <00:01:30.155>tickets <00:01:30.388>all <00:01:30.621>around <00:01:30.855>from,

36
00:01:33.225 --> 00:01:34.395
<00:01:33.225>from <00:01:33.751>different <00:01:34.278>initiatives,

37
00:01:34.395 --> 00:01:36.355
<00:01:34.395>but <00:01:34.628>not <00:01:34.861>always <00:01:35.095>working <00:01:35.328>in <00:01:35.561>product <00:01:35.795>outcomes.

38
00:01:37.325 --> 00:01:39.115
<00:01:37.325>Estimating <00:01:37.675>when <00:01:38.025>products <00:01:38.375>are <00:01:38.725>going

39
00:01:39.115 --> 00:01:40.835
<00:01:39.115>to <00:01:39.395>be <00:01:39.675>delivered <00:01:39.955>was <00:01:40.235>very <00:01:40.515>hard

40
00:01:41.185 --> 00:01:42.715
<00:01:41.185>because, <00:01:41.460>uh, <00:01:41.735>we <00:01:42.011>had <00:01:42.286>a <00:01:42.562>lot

41
00:01:42.715 --> 00:01:45.475
<00:01:42.715>of <00:01:42.870>interference <00:01:43.026>in <00:01:43.181>our <00:01:43.337>sprints <00:01:43.492>like <00:01:43.648>box <00:01:43.803>on <00:01:43.959>anything <00:01:44.115>else.

42
00:01:46.265 --> 00:01:49.475
<00:01:46.265>Some <00:01:46.465>CRU <00:01:46.665>meetings, <00:01:46.865>uh, <00:01:47.065>especially <00:01:47.265>refinements, <00:01:47.465>they <00:01:47.665>became

43
00:01:50.155 --> 00:01:53.435
<00:01:50.155>a <00:01:50.330>routine <00:01:50.505>because <00:01:50.680>some <00:01:50.855>of <00:01:51.030>the <00:01:51.205>members <00:01:51.380>participating <00:01:51.555>in

44
00:01:53.435 --> 00:01:56.875
<00:01:53.435>that <00:01:53.635>meeting, <00:01:53.835>sometimes <00:01:54.035>they <00:01:54.235>were <00:01:54.435>basic <00:01:54.635>listeners <00:01:54.835>or,

45
00:01:56.975 --> 00:01:58.555
<00:01:56.975>and <00:01:57.324>not <00:01:57.675>being <00:01:58.024>active <00:01:58.375>contributors.

46
00:01:58.555 --> 00:02:00.275
<00:01:58.555>And <00:01:58.755>I <00:01:58.955>understand <00:01:59.155>that <00:01:59.355>because <00:01:59.555>sometimes <00:01:59.755>you <00:01:59.955>want

47
00:02:00.275 --> 00:02:02.235
<00:02:00.275>to <00:02:00.475>use <00:02:00.675>your <00:02:00.875>time <00:02:01.075>in <00:02:01.275>a <00:02:01.475>different <00:02:01.675>way

48
00:02:02.615 --> 00:02:03.955
<00:02:02.615>and, <00:02:03.017>uh, <00:02:03.419>the <00:02:03.821>content

49
00:02:04.015 --> 00:02:06.235
<00:02:04.015>of <00:02:04.215>meeting <00:02:04.415>is <00:02:04.615>sometimes <00:02:04.815>not <00:02:05.015>relevant <00:02:05.215>for <00:02:05.415>you.

50
00:02:06.785 --> 00:02:09.035
<00:02:06.785>Product <00:02:07.018>managers <00:02:07.251>who <00:02:07.485>actually <00:02:07.718>are <00:02:07.951>really <00:02:08.185>important,

51
00:02:09.505 --> 00:02:11.595
<00:02:09.505>sometimes, <00:02:09.660>uh, <00:02:09.816>they <00:02:09.971>have, <00:02:10.127>they <00:02:10.282>have <00:02:10.438>a <00:02:10.593>lot <00:02:10.749>of <00:02:10.905>work.

52
00:02:11.595 --> 00:02:13.555
<00:02:11.595>So <00:02:11.770>they <00:02:11.945>have <00:02:12.120>to <00:02:12.295>work <00:02:12.470>in <00:02:12.645>product <00:02:12.820>discovery <00:02:12.995>together

53
00:02:14.425 --> 00:02:16.195
<00:02:14.425>with <00:02:14.580>the <00:02:14.736>other <00:02:14.891>ones <00:02:15.047>In <00:02:15.202>the <00:02:15.358>pro <00:02:15.513>trio, <00:02:15.669>they <00:02:15.825>have

54
00:02:16.195 --> 00:02:17.315
<00:02:16.195>to <00:02:16.447>create <00:02:16.698>the <00:02:16.951>pro <00:02:17.203>roadmap,

55
00:02:17.495 --> 00:02:18.915
<00:02:17.495>but <00:02:17.677>they <00:02:17.860>have <00:02:18.042>also <00:02:18.225>to <00:02:18.407>create <00:02:18.590>the <00:02:18.773>tickets.

56
00:02:19.055 --> 00:02:20.475
<00:02:19.055>The <00:02:19.310>tickets <00:02:19.566>with <00:02:19.821>the <00:02:20.077>entire <00:02:20.333>content,

57
00:02:20.585 --> 00:02:21.715
<00:02:20.585>with <00:02:20.924>the <00:02:21.263>acceptance <00:02:21.602>criteria.

58
00:02:21.815 --> 00:02:23.475
<00:02:21.815>And <00:02:22.095>the <00:02:22.375>engineers <00:02:22.655>were <00:02:22.935>actually <00:02:23.215>waiting

59
00:02:23.925 --> 00:02:25.075
<00:02:23.925>until <00:02:24.183>all <00:02:24.442>those <00:02:24.701>three <00:02:24.959>tickets

60
00:02:25.135 --> 00:02:26.435
<00:02:25.135>are <00:02:25.369>creating <00:02:25.603>to <00:02:25.837>start <00:02:26.071>their <00:02:26.305>work.

61
00:02:26.895 --> 00:02:29.035
<00:02:26.895>That's <00:02:27.070>a <00:02:27.245>huge <00:02:27.420>issue <00:02:27.595>because <00:02:27.770>the <00:02:27.945>problem <00:02:28.120>manager <00:02:28.295>will

62
00:02:29.195 --> 00:02:30.275
<00:02:29.195>becoming <00:02:29.438>a <00:02:29.681>bottleneck <00:02:29.924>for <00:02:30.167>us.

63
00:02:30.275 --> 00:02:32.035
<00:02:30.275>So <00:02:30.475>we, <00:02:30.675>we <00:02:30.875>decide <00:02:31.075>to <00:02:31.275>really <00:02:31.475>change <00:02:31.675>that

64
00:02:32.315 --> 00:02:34.995
<00:02:32.315>because <00:02:32.470>we <00:02:32.626>believe <00:02:32.781>in <00:02:32.937>high <00:02:33.092>on <00:02:33.248>having <00:02:33.403>high <00:02:33.559>performance <00:02:33.715>teams

65
00:02:35.015 --> 00:02:36.595
<00:02:35.015>on <00:02:35.364>having <00:02:35.714>this, <00:02:36.065>it's <00:02:36.415>impossible.

66
00:02:37.825 --> 00:02:40.645
<00:02:37.825>So <00:02:38.024>what <00:02:38.225>we <00:02:38.424>did, <00:02:38.625>we <00:02:38.825>broke <00:02:39.024>everybody <00:02:39.225>together,

67
00:02:40.785 --> 00:02:44.165
<00:02:40.785>the <00:02:41.018>entire <00:02:41.251>company, <00:02:41.484>product <00:02:41.718>managers, <00:02:41.951>engineers, <00:02:42.185>managers,

68
00:02:44.605 --> 00:02:47.405
<00:02:44.605>designers, <00:02:44.885>C-levels, <00:02:45.165>we <00:02:45.445>all <00:02:45.725>together <00:02:46.005>honesty,

69
00:02:47.465 --> 00:02:49.845
<00:02:47.465>assess <00:02:47.620>the <00:02:47.776>challenges <00:02:47.931>and <00:02:48.087>things <00:02:48.242>that <00:02:48.398>we <00:02:48.553>need <00:02:48.709>to <00:02:48.865>change.

70
00:02:50.615 --> 00:02:51.965
<00:02:50.615>After <00:02:51.222>huge <00:02:51.830>research

71
00:02:52.025 --> 00:02:55.205
<00:02:52.025>and <00:02:52.200>open <00:02:52.375>discussions <00:02:52.550>we <00:02:52.725>decide <00:02:52.900>to <00:02:53.075>take, <00:02:53.250>to <00:02:53.425>test,

72
00:02:55.385 --> 00:02:59.085
<00:02:55.385>to <00:02:55.524>get <00:02:55.665>the <00:02:55.804>best <00:02:55.945>words <00:02:56.084>of <00:02:56.225>from <00:02:56.364>two <00:02:56.505>really <00:02:56.644>no <00:02:56.785>frameworks,

73
00:02:59.485 --> 00:03:00.765
<00:02:59.485>scrum <00:02:59.869>and <00:03:00.253>Shape <00:03:00.637>Up.

74
00:03:01.265 --> 00:03:02.885
<00:03:01.265>So <00:03:01.464>we <00:03:01.665>were <00:03:01.864>using <00:03:02.065>Scrum <00:03:02.265>in <00:03:02.464>the <00:03:02.665>past,

75
00:03:02.985 --> 00:03:04.605
<00:03:02.985>but <00:03:03.185>we <00:03:03.385>could <00:03:03.585>not <00:03:03.785>continue <00:03:03.985>use <00:03:04.185>it, <00:03:04.385>but

76
00:03:04.605 --> 00:03:06.685
<00:03:04.605>because <00:03:04.838>for <00:03:05.071>us <00:03:05.304>it <00:03:05.538>became <00:03:05.771>too <00:03:06.005>rigid

77
00:03:07.665 --> 00:03:09.685
<00:03:07.665>and <00:03:07.840>we <00:03:08.015>could <00:03:08.190>not <00:03:08.364>go <00:03:08.540>to <00:03:08.715>Shape <00:03:08.890>Up <00:03:09.065>completely

78
00:03:09.835 --> 00:03:11.725
<00:03:09.835>because <00:03:10.115>it <00:03:10.395>was <00:03:10.675>a <00:03:10.955>huge <00:03:11.235>change.

79
00:03:12.145 --> 00:03:14.405
<00:03:12.145>It <00:03:12.285>was, <00:03:12.425>we, <00:03:12.565>it <00:03:12.705>was <00:03:12.845>impossible <00:03:12.985>for <00:03:13.125>us <00:03:13.265>to <00:03:13.405>go <00:03:13.545>there.

80
00:03:14.785 --> 00:03:18.685
<00:03:14.785>So <00:03:14.901>the <00:03:15.018>result <00:03:15.135>for <00:03:15.251>us <00:03:15.368>was <00:03:15.484>to <00:03:15.601>create <00:03:15.718>our <00:03:15.835>own <00:03:15.951>framework <00:03:16.068>to <00:03:16.185>work

81
00:03:18.685 --> 00:03:19.765
<00:03:18.685>with, <00:03:18.928>we <00:03:19.171>call <00:03:19.414>it <00:03:19.656>champion.

82
00:03:20.105 --> 00:03:22.045
<00:03:20.105>And <00:03:20.244>I <00:03:20.385>want <00:03:20.524>to <00:03:20.665>talk <00:03:20.804>about <00:03:20.945>one <00:03:21.084>of <00:03:21.225>the <00:03:21.364>most, <00:03:21.505>uh,

83
00:03:22.045 --> 00:03:23.685
<00:03:22.045>of <00:03:22.325>more <00:03:22.605>important <00:03:22.885>features <00:03:23.165>of <00:03:23.445>it,

84
00:03:24.295 --> 00:03:26.045
<00:03:24.295>which <00:03:24.575>is <00:03:24.855>six <00:03:25.135>weeks <00:03:25.415>focus <00:03:25.695>cycle.

85
00:03:26.185 --> 00:03:30.195
<00:03:26.185>So <00:03:26.385>our <00:03:26.585>engineering <00:03:26.785>team <00:03:26.985>inside <00:03:27.185>this <00:03:27.385>focus <00:03:27.585>cycle,

86
00:03:30.265 --> 00:03:32.635
<00:03:30.265>they <00:03:30.440>can <00:03:30.614>use <00:03:30.790>Chrome <00:03:30.964>sprints <00:03:31.140>to <00:03:31.315>work <00:03:31.489>on <00:03:31.665>it.

87
00:03:32.635 --> 00:03:33.795
<00:03:32.635>Some <00:03:32.843>teams <00:03:33.052>are <00:03:33.261>not <00:03:33.470>doing <00:03:33.679>it.

88
00:03:34.135 --> 00:03:35.675
<00:03:34.135>Uh, <00:03:34.412>we <00:03:34.689>believe <00:03:34.966>in <00:03:35.243>autonomous <00:03:35.521>teams,

89
00:03:35.745 --> 00:03:37.515
<00:03:35.745>everybody <00:03:36.025>work <00:03:36.305>the <00:03:36.585>way <00:03:36.865>they <00:03:37.145>want,

90
00:03:38.385 --> 00:03:41.165
<00:03:38.385>but <00:03:38.584>the <00:03:38.785>engineer <00:03:38.984>have <00:03:39.185>to <00:03:39.385>work <00:03:39.584>the <00:03:39.785>80%

91
00:03:41.165 --> 00:03:43.485
<00:03:41.165>of <00:03:41.320>the <00:03:41.476>time <00:03:41.631>in <00:03:41.787>tasks <00:03:41.942>related <00:03:42.098>to <00:03:42.253>the <00:03:42.409>focus <00:03:42.565>cycle

92
00:03:43.705 --> 00:03:47.605
<00:03:43.704>and <00:03:43.860>20% <00:03:44.016>of <00:03:44.171>the <00:03:44.327>time <00:03:44.482>on <00:03:44.638>any <00:03:44.793>other <00:03:44.949>tickets <00:03:45.105>box

93
00:03:47.705 --> 00:03:52.115
<00:03:47.704>or <00:03:47.832>any <00:03:47.959>frame <00:03:48.086>that <00:03:48.214>they <00:03:48.341>can <00:03:48.468>also <00:03:48.595>support <00:03:48.723>us <00:03:48.850>two <00:03:48.977>weeks, <00:03:49.105>uh,

94
00:03:52.255 --> 00:03:54.315
<00:03:52.255>cut <00:03:52.488>down <00:03:52.721>sprint <00:03:52.954>after <00:03:53.188>the <00:03:53.421>focus <00:03:53.655>cycle.

95
00:03:54.735 --> 00:03:57.275
<00:03:54.735>We <00:03:54.935>really <00:03:55.135>like <00:03:55.335>this <00:03:55.535>because <00:03:55.735>that's <00:03:55.935>the <00:03:56.135>moment

96
00:03:57.625 --> 00:03:58.755
<00:03:57.625>that <00:03:57.964>the <00:03:58.303>engineer <00:03:58.642>have

97
00:03:58.755 --> 00:04:00.195
<00:03:58.755>to <00:03:58.971>take <00:03:59.186>care <00:03:59.403>about <00:03:59.619>their <00:03:59.834>mental <00:04:00.051>health,

98
00:04:00.195 --> 00:04:01.275
<00:04:00.195>which <00:04:00.519>is <00:04:00.843>really <00:04:01.167>important,

99
00:04:01.895 --> 00:04:04.275
<00:04:01.895>and <00:04:02.095>also <00:04:02.295>to <00:04:02.495>work <00:04:02.695>in <00:04:02.895>other <00:04:03.095>related <00:04:03.295>issues.

100
00:04:04.295 --> 00:04:06.795
<00:04:04.295>So <00:04:04.494>they <00:04:04.695>work <00:04:04.894>80% <00:04:05.095>of <00:04:05.295>the <00:04:05.494>time <00:04:05.695>there

101
00:04:07.375 --> 00:04:10.275
<00:04:07.375>in <00:04:07.655>box <00:04:07.935>technical <00:04:08.215>depth, <00:04:08.495>other <00:04:08.775>issues

102
00:04:10.415 --> 00:04:14.275
<00:04:10.415>and <00:04:10.554>only <00:04:10.695>20% <00:04:10.834>of <00:04:10.975>the <00:04:11.114>time <00:04:11.255>in <00:04:11.394>other <00:04:11.535>tasks <00:04:11.674>that <00:04:11.815>were,

103
00:04:14.375 --> 00:04:15.795
<00:04:14.375>for <00:04:14.588>example, <00:04:14.801>let's <00:04:15.013>hover <00:04:15.227>from <00:04:15.440>the <00:04:15.653>focus

104
00:04:15.795 --> 00:04:17.555
<00:04:15.795>cycle <00:04:16.261>on <00:04:16.728>demand <00:04:17.195>meetings.

105
00:04:17.555 --> 00:04:18.675
<00:04:17.555>That's <00:04:17.891>a <00:04:18.227>radical <00:04:18.563>change.

106
00:04:19.015 --> 00:04:21.035
<00:04:19.015>We <00:04:19.294>don't <00:04:19.575>believe <00:04:19.854>belief <00:04:20.135>in <00:04:20.414>refinements

107
00:04:21.085 --> 00:04:23.835
<00:04:21.084>where <00:04:21.260>the <00:04:21.435>entire <00:04:21.609>team <00:04:21.784>is <00:04:21.959>together <00:04:22.135>in <00:04:22.310>a <00:04:22.484>meeting.

108
00:04:23.895 --> 00:04:27.075
<00:04:23.895>So <00:04:24.070>we <00:04:24.245>believe <00:04:24.419>that <00:04:24.594>the <00:04:24.770>engineers <00:04:24.945>create <00:04:25.120>refinements <00:04:25.294>on

109
00:04:27.075 --> 00:04:30.875
<00:04:27.075>demand <00:04:27.215>if <00:04:27.354>you <00:04:27.495>need, <00:04:27.635>uh, <00:04:27.775>some <00:04:27.914>information <00:04:28.055>to <00:04:28.195>solve <00:04:28.335>a <00:04:28.474>ticket

110
00:04:30.895 --> 00:04:32.435
<00:04:30.895>and <00:04:31.172>you <00:04:31.449>cannot <00:04:31.726>not <00:04:32.003>do <00:04:32.281>it.

111
00:04:32.495 --> 00:04:37.255
<00:04:32.495>So <00:04:32.611>you <00:04:32.728>ask <00:04:32.845>with <00:04:32.961>the <00:04:33.078>persons <00:04:33.195>that <00:04:33.311>can <00:04:33.428>help <00:04:33.545>you <00:04:33.661>to <00:04:33.778>join <00:04:33.895>to,

112
00:04:37.315 --> 00:04:39.895
<00:04:37.315>to <00:04:37.490>you <00:04:37.665>in <00:04:37.840>a <00:04:38.015>meeting <00:04:38.190>to <00:04:38.365>solve <00:04:38.540>that <00:04:38.715>questions.

113
00:04:41.855 --> 00:04:43.555
<00:04:41.855>And <00:04:42.010>more <00:04:42.166>or <00:04:42.321>less, <00:04:42.477>we <00:04:42.632>have <00:04:42.788>a <00:04:42.943>lot <00:04:43.099>of <00:04:43.255>things.

114
00:04:43.575 --> 00:04:45.715
<00:04:43.575>So <00:04:43.715>I <00:04:43.854>think <00:04:43.995>I <00:04:44.135>will <00:04:44.275>not <00:04:44.414>have <00:04:44.555>time <00:04:44.695>to <00:04:44.835>say <00:04:44.974>everything,

115
00:04:46.255 --> 00:04:47.675
<00:04:46.255>um, <00:04:47.533>milestone.

116
00:04:47.675 --> 00:04:48.795
<00:04:47.675>And <00:04:47.843>so, <00:04:48.011>so <00:04:48.179>I <00:04:48.347>can <00:04:48.515>go <00:04:48.683>there

117
00:04:48.795 --> 00:04:52.795
<00:04:48.795>and <00:04:49.028>we <00:04:49.261>can <00:04:49.495>actually <00:04:49.728>talk, <00:04:49.961>um, <00:04:50.195>in,

118
00:04:53.045 --> 00:04:54.075
<00:04:53.045>let's <00:04:53.276>go <00:04:53.508>to <00:04:53.740>the <00:04:53.972>conclusion.

119
00:04:54.375 --> 00:04:58.555
<00:04:54.375>Um, <00:04:54.550>in <00:04:54.725>Hero <00:04:54.900>software <00:04:55.075>ish <00:04:55.250>emerged <00:04:55.425>from <00:04:55.600>our <00:04:55.775>practical

120
00:04:58.555 --> 00:05:00.595
<00:04:58.555>experience <00:04:58.788>and <00:04:59.021>the <00:04:59.255>needs <00:04:59.488>to <00:04:59.721>become <00:04:59.955>agile.

121
00:05:01.055 --> 00:05:04.755
<00:05:01.055>We <00:05:01.230>believe <00:05:01.405>in <00:05:01.580>hero, <00:05:01.755>that <00:05:01.930>agile <00:05:02.105>is <00:05:02.280>a <00:05:02.455>mindset

122
00:05:04.855 --> 00:05:06.475
<00:05:04.855>to <00:05:05.205>embrace <00:05:05.555>not <00:05:05.905>a <00:05:06.255>methodology

123
00:05:06.535 --> 00:05:07.835
<00:05:06.535>or <00:05:06.702>a <00:05:06.869>process <00:05:07.036>that <00:05:07.203>we <00:05:07.370>have <00:05:07.537>to <00:05:07.705>follow.