WEBVTT

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Hello,

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<00:00:21.500>everyone, <00:00:21.733>and <00:00:21.966>welcome <00:00:22.200>to <00:00:22.433>Cappuccino <00:00:22.666>with <00:00:22.900>HR.

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<00:00:24.160>My <00:00:24.267>name <00:00:24.375>is <00:00:24.483>Rudi <00:00:24.590>Bauer, <00:00:24.698>and <00:00:24.806>after <00:00:24.913>40 <00:00:25.021>years <00:00:25.129>in <00:00:25.236>business, <00:00:25.344>I'm <00:00:25.452>100% <00:00:25.560>sure

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<00:00:28.040>that <00:00:28.156>the <00:00:28.273>success <00:00:28.390>of <00:00:28.506>companies <00:00:28.623>is <00:00:28.740>directly <00:00:28.856>related <00:00:28.973>to <00:00:29.090>the <00:00:29.206>passion <00:00:29.323>of <00:00:29.439>the

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<00:00:34.340>With <00:00:34.456>the <00:00:34.573>Cappuccino <00:00:34.690>of <00:00:34.806>HR, <00:00:34.923>we <00:00:35.040>created <00:00:35.156>a <00:00:35.273>format <00:00:35.390>where <00:00:35.506>we <00:00:35.623>really <00:00:35.740>invite

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<00:00:37.960>people, <00:00:38.160>it's <00:00:38.360>HR <00:00:38.560>leaders, <00:00:38.760>it's <00:00:38.960>recruiters, <00:00:39.160>it's <00:00:39.360>talent

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<00:00:41.540>acquisition <00:00:41.680>guys, <00:00:41.820>and <00:00:41.960>we're <00:00:42.100>talking <00:00:42.240>about <00:00:42.379>all <00:00:42.519>the <00:00:42.660>different <00:00:42.800>kind <00:00:42.940>of

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<00:00:49.160>new <00:00:49.315>work, <00:00:49.471>to <00:00:49.626>leadership, <00:00:49.782>and <00:00:49.937>all <00:00:50.093>the <00:00:50.248>challenges, <00:00:50.404>along <00:00:50.559>the

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way.

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<00:00:57.840>Yeah, <00:00:57.967>hello, <00:00:58.094>and <00:00:58.221>welcome <00:00:58.349>to <00:00:58.476>a <00:00:58.603>new <00:00:58.730>episode <00:00:58.858>of <00:00:58.985>Cappuccino <00:00:59.112>with <00:00:59.240>HR.

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<00:01:00.860>Today, <00:01:01.015>my <00:01:01.171>guest <00:01:01.326>is <00:01:01.482>Joe <00:01:01.637>Farrell. <00:01:01.793>And <00:01:01.948>Joe <00:01:02.104>is <00:01:02.260>a

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<00:01:04.730>strategic <00:01:04.931>partner <00:01:05.131>of <00:01:05.330>TrustModel.ai <00:01:05.530>and <00:01:05.731>he's <00:01:05.931>ex-K- <00:01:06.131>KPMG

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<00:01:08.880>IBM <00:01:09.113>partner <00:01:09.346>and <00:01:09.580>advisor <00:01:09.813>to <00:01:10.046>Fortune <00:01:10.280>100.

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<00:01:15.880>Hello, <00:01:16.035>Rudi. <00:01:16.191>Yeah, <00:01:16.346>thanks <00:01:16.502>so <00:01:16.657>much, <00:01:16.813>for <00:01:16.968>having <00:01:17.124>me <00:01:17.280>here.

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<00:01:21.860>Uh, <00:01:21.976>really <00:01:22.093>cool. <00:01:22.210>Before <00:01:22.326>we <00:01:22.443>start, <00:01:22.560>I <00:01:22.676>would <00:01:22.793>ask <00:01:22.910>you <00:01:23.026>to <00:01:23.143>briefly <00:01:23.260>introduce

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<00:01:32.080>I <00:01:32.207>grew <00:01:32.334>up, <00:01:32.461>in <00:01:32.589>Dublin, <00:01:32.716>and <00:01:32.843>then <00:01:32.970>I, <00:01:33.098>got <00:01:33.225>a <00:01:33.352>scholarship <00:01:33.480>to

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<00:01:40.360>technology. <00:01:40.535>And <00:01:40.710>from <00:01:40.885>there, <00:01:41.060>I've <00:01:41.235>really <00:01:41.410>been <00:01:41.585>involved <00:01:41.760>in

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<00:01:43.520>transformations, <00:01:43.986>learning <00:01:44.453>transformations, <00:01:44.920>HR

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<00:01:50.120>And <00:01:50.236>my <00:01:50.353>passion <00:01:50.470>is <00:01:50.586>all <00:01:50.703>around <00:01:50.820>adoption <00:01:50.936>and <00:01:51.053>how <00:01:51.170>do <00:01:51.286>we <00:01:51.403>really <00:01:51.520>help,

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<00:01:54.000>help <00:01:54.280>human <00:01:54.560>beings <00:01:54.840>adopt, <00:01:55.120>into <00:01:55.400>modern,

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<00:01:58.259>business <00:01:58.460>models <00:01:58.660>so <00:01:58.859>that, <00:01:59.059>you <00:01:59.259>know, <00:01:59.460>we <00:01:59.660>really,

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<00:02:01.940>really <00:02:02.047>support, <00:02:02.155>the <00:02:02.263>value <00:02:02.370>for <00:02:02.478>the <00:02:02.586>business, <00:02:02.693>but <00:02:02.801>also <00:02:02.909>the, <00:02:03.016>the <00:02:03.124>growth <00:02:03.232>of <00:02:03.340>the

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<00:02:05.580>individual <00:02:05.994>is <00:02:06.408>very <00:02:06.821>important.

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<00:02:07.640>Mm-hmm. <00:02:07.747>Thank <00:02:07.855>you <00:02:07.963>for <00:02:08.070>that. <00:02:08.178>Uh, <00:02:08.286>and <00:02:08.393>I <00:02:08.501>ask <00:02:08.609>all <00:02:08.716>my <00:02:08.824>guests <00:02:08.932>this <00:02:09.039>one,

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<00:02:11.680>as <00:02:11.835>it's <00:02:11.991>called <00:02:12.146>Cappuccino <00:02:12.302>with <00:02:12.457>HR, <00:02:12.613>what's <00:02:12.768>your <00:02:12.924>favorite <00:02:13.080>coffee,

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Joe?

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<00:02:16.760>My <00:02:16.993>favorite <00:02:17.226>coffee <00:02:17.459>is <00:02:17.693>a <00:02:17.926>latte. <00:02:18.160>Um-

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Mm.

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<00:02:20.600>And, <00:02:20.755>actually, <00:02:20.911>it's <00:02:21.066>a <00:02:21.222>quite <00:02:21.377>a, <00:02:21.533>quite <00:02:21.688>a <00:02:21.844>large <00:02:22.000>latte.

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<00:02:23.690>I <00:02:23.845>drink <00:02:24.001>about <00:02:24.156>a <00:02:24.312>pot <00:02:24.467>of <00:02:24.623>coffee <00:02:24.778>every <00:02:24.934>day, <00:02:25.090>so.

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<00:02:26.260>Really <00:02:26.387>cool. <00:02:26.514>It's <00:02:26.641>a <00:02:26.769>good <00:02:26.896>one. <00:02:27.023>And <00:02:27.150>I <00:02:27.278>mean, <00:02:27.405>you, <00:02:27.532>you <00:02:27.660>advised

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<00:02:30.280>Fortune <00:02:30.420>100 <00:02:30.560>companies <00:02:30.700>for <00:02:30.840>more <00:02:30.980>than <00:02:31.120>two <00:02:31.260>decades, <00:02:31.400>what <00:02:31.540>is <00:02:31.680>fundamentally

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<00:02:34.180>different <00:02:34.355>about <00:02:34.530>the <00:02:34.705>AI <00:02:34.880>wave <00:02:35.055>compared <00:02:35.230>to <00:02:35.405>previous <00:02:35.580>tech

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<00:02:37.560>transformation? <00:02:37.687>I <00:02:37.814>mean, <00:02:37.941>there <00:02:38.069>was <00:02:38.196>tech <00:02:38.323>transformation <00:02:38.450>the <00:02:38.578>last <00:02:38.705>40 <00:02:38.832>years, <00:02:38.960>I

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<00:02:41.540>guess. <00:02:41.656>I'm... <00:02:41.773>S- <00:02:41.890>since <00:02:42.006>I'm <00:02:42.123>in <00:02:42.239>the <00:02:42.356>business <00:02:42.473>in <00:02:42.590>this <00:02:42.706>40 <00:02:42.823>years, <00:02:42.940>I

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<00:02:45.420>think <00:02:45.560>it's <00:02:45.700>tech <00:02:45.840>transformation <00:02:45.980>have, <00:02:46.120>have <00:02:46.260>driven <00:02:46.400>us, <00:02:46.540>but <00:02:46.680>what's <00:02:46.820>the

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<00:02:49.120>major <00:02:49.353>difference <00:02:49.586>with <00:02:49.820>AI <00:02:50.053>now <00:02:50.286>coming <00:02:50.520>in?

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<00:02:52.240>Yeah, <00:02:52.395>I <00:02:52.551>mean, <00:02:52.706>I <00:02:52.862>mean, <00:02:53.017>it's <00:02:53.173>certainly <00:02:53.328>interesting <00:02:53.484>times, <00:02:53.640>right?

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<00:02:54.880>And <00:02:55.019>what <00:02:55.160>we're <00:02:55.299>seeing <00:02:55.440>across, <00:02:55.579>you <00:02:55.720>know, <00:02:55.859>the <00:02:56.000>Fortune <00:02:56.140>100, <00:02:56.280>Fortune

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<00:02:58.700>500, <00:02:58.875>and <00:02:59.049>global <00:02:59.225>entities <00:02:59.399>is <00:02:59.575>AI <00:02:59.750>is <00:02:59.924>no <00:03:00.100>longer

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<00:03:02.720>a <00:03:02.895>technology <00:03:03.070>compensation. <00:03:03.245>If <00:03:03.420>anything, <00:03:03.595>Rudi, <00:03:03.770>it's, <00:03:03.945>it's <00:03:04.120>a

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<00:03:06.840>technology <00:03:07.190>workforce <00:03:07.540>risk <00:03:07.890>and <00:03:08.240>leadership

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<00:03:10.280>transformation <00:03:10.480>that's <00:03:10.680>happening <00:03:10.880>all <00:03:11.080>at <00:03:11.280>the <00:03:11.480>same <00:03:11.680>time-

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Mm.

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<00:03:13.740>Which, <00:03:13.915>which <00:03:14.090>in <00:03:14.265>itself <00:03:14.440>creates <00:03:14.615>a <00:03:14.790>lot <00:03:14.965>of <00:03:15.140>challenges.

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<00:03:17.260>But <00:03:17.387>it's <00:03:17.514>super <00:03:17.641>that <00:03:17.769>we <00:03:17.896>see, <00:03:18.023>you <00:03:18.150>know, <00:03:18.278>board <00:03:18.405>members <00:03:18.532>are <00:03:18.660>basically

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<00:03:20.510>prioritizing <00:03:20.709>AI <00:03:20.910>as <00:03:21.109>a <00:03:21.310>strategic <00:03:21.510>advantage, <00:03:21.709>which <00:03:21.910>is

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great.

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Mm.

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<00:03:24.620>We <00:03:24.853>know <00:03:25.086>that <00:03:25.320>71% <00:03:25.553>of <00:03:25.786>CEOs <00:03:26.020>have

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<00:03:28.120>AI <00:03:28.275>as <00:03:28.431>a <00:03:28.586>focus <00:03:28.742>on <00:03:28.897>top <00:03:29.053>of <00:03:29.208>the <00:03:29.364>list <00:03:29.520>from

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<00:03:32.060>an <00:03:32.410>investment <00:03:32.760>perspective, <00:03:33.110>not <00:03:33.460>only

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<00:03:35.060>in <00:03:35.215>what <00:03:35.371>I <00:03:35.526>would <00:03:35.682>call <00:03:35.837>the <00:03:35.993>technology, <00:03:36.148>but <00:03:36.304>also <00:03:36.460>the

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<00:03:38.940>adoption <00:03:39.173>and <00:03:39.406>workforce <00:03:39.640>transformation <00:03:39.873>is <00:03:40.106>very <00:03:40.340>important.

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Mm.

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<00:03:42.560>Um, <00:03:42.715>but <00:03:42.871>what <00:03:43.026>it <00:03:43.182>comes <00:03:43.337>down <00:03:43.493>to, <00:03:43.648>for <00:03:43.804>me, <00:03:43.960>is

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<00:03:46.460>really <00:03:46.660>something <00:03:46.860>more <00:03:47.060>meaningful, <00:03:47.260>and <00:03:47.460>there's <00:03:47.660>two <00:03:47.860>key

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<00:03:50.079>challenges, <00:03:50.313>is <00:03:50.546>in <00:03:50.779>this <00:03:51.013>transformation <00:03:51.246>that <00:03:51.480>we're

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<00:03:53.900>going <00:03:54.055>through, <00:03:54.211>challenge <00:03:54.366>number <00:03:54.522>one <00:03:54.677>is <00:03:54.833>how <00:03:54.988>do <00:03:55.144>we <00:03:55.300>execute

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<00:03:57.900>and <00:03:58.100>elevate <00:03:58.300>ourselves, <00:03:58.500>human <00:03:58.700>beings, <00:03:58.900>so <00:03:59.100>that <00:03:59.300>we

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<00:04:01.880>can <00:04:02.019>harness <00:04:02.160>and <00:04:02.299>orchestrate <00:04:02.440>the <00:04:02.579>new <00:04:02.720>world <00:04:02.859>that <00:04:03.000>we <00:04:03.140>suddenly <00:04:03.280>find

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<00:04:05.840>ourselves <00:04:06.120>in? <00:04:06.400>So <00:04:06.680>that's <00:04:06.960>number <00:04:07.240>one.

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Mm.

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<00:04:08.260>And <00:04:08.399>then <00:04:08.540>number <00:04:08.679>two <00:04:08.820>is <00:04:08.959>how <00:04:09.100>do <00:04:09.239>we <00:04:09.380>enable <00:04:09.519>a <00:04:09.660>human-centered

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<00:04:12.720>leadership <00:04:12.953>approach <00:04:13.186>to <00:04:13.420>drive <00:04:13.653>change, <00:04:13.886>evolution, <00:04:14.120>and

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<00:04:16.060>sustainability <00:04:16.215>in <00:04:16.371>this <00:04:16.526>space? <00:04:16.682>Um, <00:04:16.837>you <00:04:16.993>know, <00:04:17.148>as <00:04:17.304>you <00:04:17.459>mentioned,

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<00:04:19.959>I've <00:04:20.075>been <00:04:20.192>in <00:04:20.309>the <00:04:20.425>business <00:04:20.542>20 <00:04:20.659>years. <00:04:20.775>I've <00:04:20.892>seen <00:04:21.009>all <00:04:21.125>sorts <00:04:21.242>of <00:04:21.358>transformations.

76
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<00:04:23.780>There's <00:04:23.935>a <00:04:24.091>great <00:04:24.246>quote <00:04:24.402>that, <00:04:24.557>that, <00:04:24.713>that, <00:04:24.868>that <00:04:25.024>I <00:04:25.179>love.

77
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<00:04:27.260>It, <00:04:27.415>it <00:04:27.571>basically <00:04:27.726>goes <00:04:27.882>something <00:04:28.037>like, <00:04:28.193>"We <00:04:28.348>did <00:04:28.504>not <00:04:28.659>invent

78
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<00:04:30.460>electricity <00:04:30.810>by <00:04:31.159>refining <00:04:31.510>candles." <00:04:31.859>And

79
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<00:04:35.020>yeah, <00:04:35.195>e- <00:04:35.370>exactly, <00:04:35.544>but <00:04:35.719>it's <00:04:35.895>a <00:04:36.070>very <00:04:36.245>interesting <00:04:36.419>quote.

80
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Yeah.

81
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<00:04:38.120>And <00:04:38.400>if <00:04:38.680>you <00:04:38.960>apply <00:04:39.240>that <00:04:39.520>concept-

82
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Yeah

83
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<00:04:40.620>... <00:04:40.760>to <00:04:40.900>AI <00:04:41.040>transformation, <00:04:41.180>and <00:04:41.320>if <00:04:41.460>you're <00:04:41.600>a <00:04:41.740>leader <00:04:41.880>in <00:04:42.020>the

84
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<00:04:44.360>space <00:04:44.500>and <00:04:44.640>you <00:04:44.780>wanna <00:04:44.920>apply <00:04:45.060>your <00:04:45.200>old <00:04:45.340>methodologies, <00:04:45.480>your <00:04:45.620>old <00:04:45.760>approaches,

85
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<00:04:48.320>your <00:04:48.553>old <00:04:48.786>techniques, <00:04:49.020>I <00:04:49.253>suggest <00:04:49.486>you <00:04:49.719>rethink

86
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<00:04:52.100>that <00:04:52.240>because <00:04:52.380>we're <00:04:52.520>beginning <00:04:52.660>to <00:04:52.800>see <00:04:52.940>what's <00:04:53.080>working <00:04:53.220>and <00:04:53.360>what's <00:04:53.500>not

87
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working.

88
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Mm.

89
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<00:04:56.580>And, <00:04:56.735>and <00:04:56.891>really, <00:04:57.046>if <00:04:57.202>you <00:04:57.357>apply <00:04:57.513>those <00:04:57.668>old <00:04:57.824>approaches, <00:04:57.979>you're

90
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<00:05:00.500>really <00:05:00.593>gonna <00:05:00.686>fall <00:05:00.780>short <00:05:00.873>in <00:05:00.966>one <00:05:01.060>way <00:05:01.153>or <00:05:01.246>the <00:05:01.340>other, <00:05:01.433>whether <00:05:01.526>from <00:05:01.620>a <00:05:01.713>risk, <00:05:01.806>whether <00:05:01.900>from

91
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<00:05:04.340>an <00:05:04.495>execution <00:05:04.651>perspective, <00:05:04.806>or <00:05:04.962>whether <00:05:05.117>it's <00:05:05.273>from <00:05:05.428>a <00:05:05.584>cultural <00:05:05.739>workforce

92
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perspective.

93
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Mm.

94
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<00:05:11.260>And <00:05:11.360>one <00:05:11.460>of <00:05:11.560>the <00:05:11.659>things <00:05:11.760>also <00:05:11.860>I <00:05:11.960>would <00:05:12.060>say <00:05:12.159>is, <00:05:12.260>is <00:05:12.360>what <00:05:12.460>is <00:05:12.560>working <00:05:12.659>out

95
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<00:05:15.280>there <00:05:15.435>and <00:05:15.591>what's <00:05:15.746>different? <00:05:15.902>Well, <00:05:16.057>I <00:05:16.213>think <00:05:16.368>trust <00:05:16.524>is <00:05:16.679>the

96
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<00:05:18.240>cornerstone <00:05:18.415>and <00:05:18.590>the <00:05:18.765>foundation <00:05:18.940>of <00:05:19.115>AI <00:05:19.290>operating <00:05:19.465>models <00:05:19.640>going

97
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<00:05:22.280>forward, <00:05:23.018>right?

98
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Mm-hmm.

99
00:05:23.860 --> 00:05:27.560
<00:05:23.860>Um, <00:05:24.140>I <00:05:24.420>think <00:05:24.700>HR, <00:05:24.980>CHROs, <00:05:25.260>and

100
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<00:05:27.700>chief <00:05:27.900>learning <00:05:28.099>officers <00:05:28.300>and <00:05:28.500>chief <00:05:28.700>information <00:05:28.900>officers <00:05:29.099>really

101
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<00:05:31.740>wanna <00:05:31.915>create <00:05:32.090>a <00:05:32.265>culture <00:05:32.440>that <00:05:32.615>has <00:05:32.790>a, <00:05:32.965>the <00:05:33.140>right

102
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<00:05:34.860>mindset, <00:05:35.093>the <00:05:35.326>right <00:05:35.560>skills, <00:05:35.793>and <00:05:36.026>the <00:05:36.260>right

103
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<00:05:38.600>experiences <00:05:38.775>to <00:05:38.950>really <00:05:39.125>execute <00:05:39.300>and <00:05:39.475>engage <00:05:39.650>along <00:05:39.825>the <00:05:40.000>journey

104
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<00:05:42.580>of <00:05:43.280>AI <00:05:43.979>transformation.

105
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Mm-hmm.

106
00:05:44.980 --> 00:05:48.960
<00:05:44.980>And, <00:05:45.120>and <00:05:45.260>I <00:05:45.400>think <00:05:45.540>the <00:05:45.680>operating <00:05:45.820>model <00:05:45.960>itself, <00:05:46.100>Rudi, <00:05:46.240>is <00:05:46.380>really

107
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<00:05:49.000>trust <00:05:49.175>and <00:05:49.350>risk <00:05:49.525>elements <00:05:49.700>are <00:05:49.875>integrated <00:05:50.050>into <00:05:50.225>the, <00:05:50.400>the

108
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<00:05:52.740>entire <00:05:52.880>life <00:05:53.020>cycle, <00:05:53.160>right? <00:05:53.300>We, <00:05:53.440>we <00:05:53.580>haven't <00:05:53.720>seen <00:05:53.860>this <00:05:54.000>in, <00:05:54.140>in

109
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<00:05:56.320>prior, <00:05:56.495>prior <00:05:56.670>transformations. <00:05:56.844>So <00:05:57.020>in <00:05:57.195>other <00:05:57.370>words, <00:05:57.545>when <00:05:57.719>we

110
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<00:05:59.760>evaluate, <00:05:59.960>when <00:06:00.159>we <00:06:00.360>certify, <00:06:00.560>when <00:06:00.760>we <00:06:00.960>deploy, <00:06:01.159>when

111
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<00:06:03.680>we <00:06:03.835>monitor, <00:06:03.991>audit, <00:06:04.146>and <00:06:04.302>improve <00:06:04.457>AI, <00:06:04.613>trust <00:06:04.768>has <00:06:04.924>to <00:06:05.080>be

112
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<00:06:07.560>all <00:06:08.077>along <00:06:08.594>that-

113
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Mm

114
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<00:06:08.790>... <00:06:08.906>because <00:06:09.023>it's <00:06:09.140>trust <00:06:09.256>with <00:06:09.373>your <00:06:09.490>employees, <00:06:09.606>it's <00:06:09.723>trust <00:06:09.840>with <00:06:09.956>your <00:06:10.073>leadership, <00:06:10.190>with

115
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<00:06:12.640>your <00:06:12.795>customers <00:06:12.951>and <00:06:13.106>your <00:06:13.262>clients, <00:06:13.417>and <00:06:13.573>obviously <00:06:13.728>the, <00:06:13.884>the, <00:06:14.039>the

116
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<00:06:16.180>shareholders, <00:06:16.413>you <00:06:16.646>need <00:06:16.880>to <00:06:17.113>hold <00:06:17.346>trust <00:06:17.580>there.

117
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<00:06:18.490>So <00:06:18.597>it's <00:06:18.705>very, <00:06:18.813>very <00:06:18.920>important <00:06:19.028>that <00:06:19.136>that's <00:06:19.243>at <00:06:19.351>the <00:06:19.459>forefront <00:06:19.566>of <00:06:19.674>what <00:06:19.782>we <00:06:19.890>do,

118
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<00:06:22.500>and <00:06:22.640>that's <00:06:22.780>really <00:06:22.920>key <00:06:23.060>characteristics <00:06:23.200>in, <00:06:23.340>in, <00:06:23.480>in <00:06:23.620>the <00:06:23.760>difference <00:06:23.900>of-

119
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Mm

120
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<00:06:25.930>... <00:06:26.280>of <00:06:26.630>transformation <00:06:26.980>going <00:06:27.330>forward.

121
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<00:06:28.028>Mm. <00:06:28.203>When <00:06:28.378>executives <00:06:28.553>tell <00:06:28.728>you <00:06:28.903>we <00:06:29.078>are <00:06:29.253>implementing <00:06:29.428>AI

122
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<00:06:31.768>already, <00:06:31.908>what <00:06:32.048>do <00:06:32.188>they <00:06:32.328>usually <00:06:32.468>mean <00:06:32.608>and <00:06:32.748>what <00:06:32.888>are <00:06:33.028>they <00:06:33.168>often

123
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<00:06:35.788>missing <00:06:36.068>from <00:06:36.348>your <00:06:36.628>point <00:06:36.908>of <00:06:37.188>view?

124
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<00:06:38.548>Yeah. <00:06:38.898>It <00:06:39.248>varies <00:06:39.598>tremendously, <00:06:39.948>right?

125
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<00:06:41.028>So <00:06:41.144>you <00:06:41.261>got <00:06:41.378>the <00:06:41.494>generative <00:06:41.611>AI, <00:06:41.728>which <00:06:41.844>really <00:06:41.961>gives <00:06:42.078>you <00:06:42.194>the <00:06:42.311>insights <00:06:42.428>into

126
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<00:06:45.008>your, <00:06:45.115>your <00:06:45.223>business, <00:06:45.331>and <00:06:45.438>you <00:06:45.546>got <00:06:45.654>the <00:06:45.761>agentic <00:06:45.869>AI <00:06:45.977>that <00:06:46.084>can <00:06:46.192>execute <00:06:46.300>on <00:06:46.407>the

127
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<00:06:49.028>business. <00:06:49.203>And <00:06:49.378>it <00:06:49.553>really <00:06:49.728>varies <00:06:49.903>from, <00:06:50.078>from <00:06:50.253>leadership, <00:06:50.428>from

128
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<00:06:52.928>industry, <00:06:53.055>so <00:06:53.182>on <00:06:53.309>and <00:06:53.437>so <00:06:53.564>forth. <00:06:53.691>So <00:06:53.818>one <00:06:53.946>of <00:06:54.073>the, <00:06:54.200>the <00:06:54.328>things

129
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<00:06:56.428>that, <00:06:56.603>that <00:06:56.778>really <00:06:56.953>I, <00:06:57.128>I, <00:06:57.303>I <00:06:57.478>think <00:06:57.653>leadership <00:06:57.828>wants

130
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<00:07:01.068>i- <00:07:01.207>is <00:07:01.347>really <00:07:01.488>what <00:07:01.628>does <00:07:01.768>AI <00:07:01.907>actually <00:07:02.048>change <00:07:02.188>in <00:07:02.328>the <00:07:02.467>business

131
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<00:07:04.988>model, <00:07:05.143>right? <00:07:05.299>And <00:07:05.454>what <00:07:05.610>are <00:07:05.765>the <00:07:05.921>risks <00:07:06.076>associated <00:07:06.232>with <00:07:06.388>it?

132
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<00:07:08.518>And <00:07:08.625>what <00:07:08.733>employees <00:07:08.841>want <00:07:08.948>is <00:07:09.056>really <00:07:09.164>to <00:07:09.271>understand <00:07:09.379>their <00:07:09.487>roles <00:07:09.594>and <00:07:09.702>how <00:07:09.810>the <00:07:09.918>roles

133
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<00:07:12.488>are <00:07:12.604>gonna <00:07:12.721>evolve. <00:07:12.838>So <00:07:12.954>I <00:07:13.071>think <00:07:13.188>one <00:07:13.304>of <00:07:13.421>the <00:07:13.538>things <00:07:13.654>is, <00:07:13.771>is, <00:07:13.888>is

134
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<00:07:16.448>that <00:07:16.603>leadership <00:07:16.759>really <00:07:16.914>needs <00:07:17.070>to <00:07:17.225>lead, <00:07:17.381>and <00:07:17.536>I <00:07:17.692>think <00:07:17.847>that

135
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<00:07:20.148>human-centered <00:07:21.548>leadership

136
00:07:22.848 --> 00:07:26.628
<00:07:22.848>where <00:07:23.023>we <00:07:23.198>really <00:07:23.373>educate <00:07:23.548>the <00:07:23.723>leaders <00:07:23.898>on <00:07:24.073>what <00:07:24.248>exactly

137
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<00:07:26.728>AI <00:07:26.828>is <00:07:26.928>doing, <00:07:27.028>when <00:07:27.128>is <00:07:27.228>it <00:07:27.328>doing, <00:07:27.428>and <00:07:27.528>what <00:07:27.628>are <00:07:27.728>the <00:07:27.828>risks <00:07:27.928>involved, <00:07:28.028>how <00:07:28.128>do

138
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<00:07:30.648>we <00:07:30.775>engage <00:07:30.902>our <00:07:31.029>workforce, <00:07:31.157>and <00:07:31.284>how <00:07:31.411>do <00:07:31.538>we <00:07:31.666>do <00:07:31.793>the <00:07:31.920>right <00:07:32.048>thing

139
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<00:07:34.568>going <00:07:34.707>forward. <00:07:34.847>Rudi, <00:07:34.988>when <00:07:35.128>I <00:07:35.268>was, <00:07:35.407>when <00:07:35.548>I <00:07:35.688>was <00:07:35.828>a <00:07:35.967>partner

140
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<00:07:38.348>with, <00:07:38.475>with <00:07:38.602>IBM, <00:07:38.729>my <00:07:38.857>team <00:07:38.984>and <00:07:39.111>I <00:07:39.238>won <00:07:39.366>Innovation <00:07:39.493>of <00:07:39.620>the <00:07:39.748>Year.

141
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<00:07:41.768>Uh, <00:07:42.001>we <00:07:42.234>developed <00:07:42.468>this <00:07:42.701>learning, <00:07:42.934>experience <00:07:43.168>that

142
00:07:45.648 --> 00:07:47.868
<00:07:45.648>integrated <00:07:45.881>learning <00:07:46.114>into <00:07:46.348>the <00:07:46.581>flow <00:07:46.814>of <00:07:47.048>work-

143
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Mm-hmm

144
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<00:07:47.898>... <00:07:47.991>and <00:07:48.084>when <00:07:48.178>you <00:07:48.271>communicate <00:07:48.364>with <00:07:48.458>the <00:07:48.551>system, <00:07:48.644>it <00:07:48.738>knew <00:07:48.831>who <00:07:48.924>the <00:07:49.018>user <00:07:49.111>was, <00:07:49.204>where <00:07:49.298>they

145
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<00:07:51.128>were, <00:07:51.244>what <00:07:51.361>they <00:07:51.478>were <00:07:51.594>trying <00:07:51.711>to <00:07:51.828>do, <00:07:51.944>and <00:07:52.061>it <00:07:52.178>basically <00:07:52.294>provided <00:07:52.411>knowledge <00:07:52.527>and

146
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<00:07:54.968>learning <00:07:55.123>at <00:07:55.279>the <00:07:55.434>time <00:07:55.590>of <00:07:55.745>need. <00:07:55.901>That <00:07:56.056>really <00:07:56.212>transformed <00:07:56.368>the

147
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<00:07:58.428>workforce, <00:07:58.707>right? <00:07:58.988>Um, <00:07:59.268>and, <00:07:59.548>and <00:07:59.828>my

148
00:08:02.188 --> 00:08:05.968
<00:08:02.188>journey <00:08:02.328>started <00:08:02.467>with <00:08:02.608>AI <00:08:02.748>when, <00:08:02.888>when <00:08:03.027>I <00:08:03.168>engaged <00:08:03.308>with <00:08:03.448>Watson <00:08:03.587>at

149
00:08:06.028 --> 00:08:07.958
<00:08:06.028>IBM, <00:08:06.728>and <00:08:07.428>Watson-

150
00:08:07.968 --> 00:08:08.008
Mm-hmm

151
00:08:08.068 --> 00:08:11.208
<00:08:08.068>... <00:08:08.301>won <00:08:08.534>a <00:08:08.768>game <00:08:09.001>show <00:08:09.234>called <00:08:09.467>Jeopardy.

152
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<00:08:11.348>And, <00:08:11.464>and <00:08:11.581>then- <00:08:11.698>... <00:08:11.814>you <00:08:11.931>know, <00:08:12.048>obviously <00:08:12.164>my, <00:08:12.281>my <00:08:12.398>design <00:08:12.514>team <00:08:12.631>basically <00:08:12.748>said,

153
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<00:08:15.228>"Hang <00:08:15.403>on <00:08:15.578>a <00:08:15.753>minute. <00:08:15.928>If <00:08:16.103>this <00:08:16.278>technology <00:08:16.453>can <00:08:16.628>understand

154
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<00:08:18.868>content <00:08:19.043>and <00:08:19.218>context <00:08:19.393>and <00:08:19.568>understand <00:08:19.743>principles <00:08:19.918>and <00:08:20.093>characteristics <00:08:20.268>and

155
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<00:08:22.948>attributes, <00:08:23.064>we <00:08:23.181>could <00:08:23.298>do <00:08:23.414>wonderful <00:08:23.531>things <00:08:23.647>with <00:08:23.764>this." <00:08:23.881>And <00:08:23.998>what <00:08:24.114>we <00:08:24.231>did <00:08:24.347>in

156
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<00:08:26.908>the <00:08:27.108>learning <00:08:27.308>space <00:08:27.508>was <00:08:27.708>we <00:08:27.908>basically <00:08:28.108>taught <00:08:28.308>Watson

157
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<00:08:30.968>instructional <00:08:31.201>design. <00:08:31.434>How <00:08:31.668>do <00:08:31.901>you <00:08:32.134>content <00:08:32.368>mine?

158
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<00:08:33.847>How <00:08:34.003>do <00:08:34.159>you <00:08:34.314>design <00:08:34.470>and <00:08:34.625>develop <00:08:34.781>content, <00:08:34.936>deliver <00:08:35.092>content, <00:08:35.247>evaluate

159
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<00:08:37.908>content, <00:08:38.082>and <00:08:38.258>improve <00:08:38.433>the <00:08:38.608>experience <00:08:38.783>based <00:08:38.957>on <00:08:39.133>the <00:08:39.308>feedback?

160
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<00:08:41.557>And <00:08:41.673>that <00:08:41.790>was <00:08:41.907>my <00:08:42.023>experience <00:08:42.140>with <00:08:42.257>AI, <00:08:42.373>and <00:08:42.490>that <00:08:42.607>was <00:08:42.723>several <00:08:42.840>years <00:08:42.957>ago

161
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<00:08:45.548>with <00:08:45.723>IBM. <00:08:45.898>Now <00:08:46.073>we <00:08:46.248>have <00:08:46.423>a <00:08:46.598>very, <00:08:46.773>very <00:08:46.948>powerful,

162
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<00:08:50.008>technology, <00:08:50.241>but <00:08:50.474>we <00:08:50.708>need <00:08:50.941>to <00:08:51.174>harness <00:08:51.408>it.

163
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<00:08:52.928>We <00:08:53.083>need <00:08:53.239>to, <00:08:53.394>to <00:08:53.550>manage <00:08:53.705>it. <00:08:53.861>Um, <00:08:54.016>and <00:08:54.172>we <00:08:54.328>need-

164
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Mm

165
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<00:08:55.618>... <00:08:55.758>to <00:08:55.898>orchestrate <00:08:56.038>it, <00:08:56.178>in <00:08:56.318>a <00:08:56.458>way <00:08:56.598>that <00:08:56.738>humans <00:08:56.878>are <00:08:57.018>center

166
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<00:08:59.588>and <00:08:59.762>humans <00:08:59.938>are <00:09:00.113>kind <00:09:00.288>of <00:09:00.463>overseeing, <00:09:00.637>overseeing <00:09:00.813>this, <00:09:00.988>this

167
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<00:09:03.548>very <00:09:04.248>powerful <00:09:04.948>technology.

168
00:09:06.108 --> 00:09:09.908
<00:09:06.108>Mm. <00:09:06.263>Do <00:09:06.419>you <00:09:06.574>think <00:09:06.730>that, <00:09:06.885>AI <00:09:07.041>is, <00:09:07.196>is, <00:09:07.352>is <00:09:07.507>too

169
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<00:09:09.968>often <00:09:10.095>still <00:09:10.222>seen <00:09:10.349>as <00:09:10.477>a <00:09:10.604>kind <00:09:10.731>of <00:09:10.858>a <00:09:10.986>technology <00:09:11.113>story <00:09:11.240>in, <00:09:11.367>in,

170
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<00:09:14.608>instead <00:09:14.747>of <00:09:14.887>seeing <00:09:15.027>it <00:09:15.167>also <00:09:15.308>the <00:09:15.448>workforce <00:09:15.588>and <00:09:15.728>the <00:09:15.867>leadership <00:09:16.007>story?

171
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<00:09:17.908>Because <00:09:18.024>at <00:09:18.141>the <00:09:18.258>end <00:09:18.374>of <00:09:18.491>the <00:09:18.608>day, <00:09:18.724>I <00:09:18.841>think <00:09:18.958>it's <00:09:19.074>all <00:09:19.191>three, <00:09:19.308>right?

172
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<00:09:21.968>Oh, <00:09:22.055>yeah, <00:09:22.142>100%. <00:09:22.230>I <00:09:22.318>mean, <00:09:22.405>I <00:09:22.492>th- <00:09:22.580>I <00:09:22.668>think, <00:09:22.755>I <00:09:22.843>think <00:09:22.930>that's <00:09:23.017>one <00:09:23.105>of <00:09:23.193>the <00:09:23.280>biggest <00:09:23.367>mistakes

173
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<00:09:25.838>is <00:09:26.071>that <00:09:26.304>companies <00:09:26.538>see <00:09:26.771>it <00:09:27.004>as <00:09:27.238>technology-

174
00:09:28.828 --> 00:09:29.098
Mm-hmm

175
00:09:29.128 --> 00:09:31.268
<00:09:29.128>... <00:09:29.328>and <00:09:29.528>they <00:09:29.728>don't <00:09:29.928>really <00:09:30.128>see <00:09:30.328>it <00:09:30.528>as

176
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<00:09:32.768>a <00:09:32.968>operating <00:09:33.168>model <00:09:33.368>redesign, <00:09:33.568>and <00:09:33.768>that's <00:09:33.968>what <00:09:34.168>it

177
00:09:36.828 --> 00:09:37.538
<00:09:36.828>is. <00:09:36.987>And <00:09:37.147>when <00:09:37.307>you <00:09:37.467>think-

178
00:09:37.588 --> 00:09:37.598
Mm

179
00:09:37.628 --> 00:09:41.108
<00:09:37.628>... <00:09:37.803>of <00:09:37.978>an <00:09:38.153>operating <00:09:38.328>model <00:09:38.503>redesign, <00:09:38.678>you're <00:09:38.853>not <00:09:39.028>just

180
00:09:42.128 --> 00:09:45.928
<00:09:42.128>executing <00:09:42.328>automation <00:09:42.528>or <00:09:42.728>bringing <00:09:42.928>agents <00:09:43.128>into <00:09:43.328>play, <00:09:43.528>you're

181
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<00:09:46.008>actually <00:09:46.288>redesigning <00:09:46.568>the <00:09:46.848>entire <00:09:47.128>model, <00:09:47.408>right?

182
00:09:48.688 --> 00:09:49.228
Mm-hmm.

183
00:09:49.268 --> 00:09:52.728
<00:09:49.268>And, <00:09:49.468>and <00:09:49.668>Deloitte <00:09:49.868>did <00:09:50.068>a <00:09:50.268>study <00:09:50.468>on, <00:09:50.668>organizations.

184
00:09:52.768 --> 00:09:56.368
<00:09:52.768>They, <00:09:52.943>they <00:09:53.118>see <00:09:53.293>huge <00:09:53.468>growth <00:09:53.643>in <00:09:53.818>automation <00:09:53.993>and <00:09:54.168>agentic

185
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<00:09:56.428>AI, <00:09:56.628>which <00:09:56.828>is <00:09:57.028>great, <00:09:57.228>but <00:09:57.428>only <00:09:57.628>84% <00:09:57.828>of

186
00:10:00.088 --> 00:10:03.428
<00:10:00.088>them <00:10:00.438>have <00:10:00.788>redesigned <00:10:01.137>jobs <00:10:01.488>around

187
00:10:03.548 --> 00:10:07.428
<00:10:03.548>AI, <00:10:03.664>and <00:10:03.781>that's <00:10:03.898>a <00:10:04.014>huge <00:10:04.131>problem. <00:10:04.248>So <00:10:04.364>again, <00:10:04.481>I <00:10:04.598>think, <00:10:04.714>you <00:10:04.831>know, <00:10:04.948>the

188
00:10:07.508 --> 00:10:10.828
<00:10:07.508>biggest <00:10:07.624>issue <00:10:07.741>for <00:10:07.858>me <00:10:07.974>is <00:10:08.091>that <00:10:08.208>don't <00:10:08.324>look <00:10:08.441>at <00:10:08.558>it <00:10:08.674>as <00:10:08.791>just <00:10:08.908>the

189
00:10:10.888 --> 00:10:14.298
<00:10:10.888>technology. <00:10:11.043>Look <00:10:11.199>at <00:10:11.354>it <00:10:11.510>as <00:10:11.665>a <00:10:11.821>overall <00:10:11.976>redesign <00:10:12.132>of <00:10:12.288>your

190
00:10:14.348 --> 00:10:18.188
<00:10:14.348>operating <00:10:14.548>model, <00:10:14.747>and <00:10:14.948>that <00:10:15.147>encompasses, <00:10:15.348>you <00:10:15.548>know, <00:10:15.747>the

191
00:10:18.268 --> 00:10:20.828
<00:10:18.268>mindset, <00:10:18.548>the <00:10:18.828>skills, <00:10:19.108>the <00:10:19.388>experience, <00:10:19.668>the

192
00:10:20.888 --> 00:10:22.468
trustworthiness,

193
00:10:23.648 --> 00:10:26.128
<00:10:23.648>o- <00:10:23.881>o- <00:10:24.114>of <00:10:24.348>your, <00:10:24.581>of <00:10:24.814>your <00:10:25.048>model.

194
00:10:26.148 --> 00:10:30.088
<00:10:26.148>That <00:10:26.303>means <00:10:26.459>that <00:10:26.614>if <00:10:26.770>CEOs <00:10:26.925>start <00:10:27.081>talking <00:10:27.236>about <00:10:27.392>implementing <00:10:27.548>AI,

195
00:10:30.128 --> 00:10:33.768
<00:10:30.128>it <00:10:30.268>means, <00:10:30.408>a, <00:10:30.548>a <00:10:30.688>good <00:10:30.828>tip <00:10:30.968>would <00:10:31.108>be <00:10:31.248>to <00:10:31.388>start <00:10:31.528>with

196
00:10:33.828 --> 00:10:37.268
<00:10:33.828>redefining <00:10:34.002>the <00:10:34.178>way <00:10:34.353>people <00:10:34.528>work <00:10:34.703>in <00:10:34.877>their <00:10:35.053>organizations <00:10:35.228>first

197
00:10:37.308 --> 00:10:40.668
<00:10:37.308>before <00:10:37.463>looking <00:10:37.619>for <00:10:37.774>the <00:10:37.930>tools <00:10:38.085>and <00:10:38.241>the <00:10:38.396>implementation <00:10:38.552>of <00:10:38.708>AI

198
00:10:40.748 --> 00:10:42.548
then?

199
00:10:42.608 --> 00:10:46.208
<00:10:42.608>Yeah. <00:10:42.708>I, <00:10:42.808>I <00:10:42.907>mean, <00:10:43.007>one <00:10:43.108>of <00:10:43.208>the <00:10:43.308>things <00:10:43.407>is, <00:10:43.507>is <00:10:43.608>that <00:10:43.708>I <00:10:43.808>think <00:10:43.907>we, <00:10:44.007>we

200
00:10:46.508 --> 00:10:50.368
<00:10:46.508>... <00:10:46.601>at <00:10:46.694>least <00:10:46.788>the <00:10:46.881>experience <00:10:46.974>that <00:10:47.068>I <00:10:47.161>have, <00:10:47.254>we <00:10:47.348>look <00:10:47.441>at <00:10:47.534>what, <00:10:47.628>what <00:10:47.721>tasks <00:10:47.814>get, <00:10:47.908>get

201
00:10:50.428 --> 00:10:54.408
<00:10:50.428>performed <00:10:50.568>in <00:10:50.708>the <00:10:50.848>organization. <00:10:50.988>We <00:10:51.128>then <00:10:51.268>look <00:10:51.408>at <00:10:51.548>how <00:10:51.688>AI <00:10:51.828>can

202
00:10:54.628 --> 00:10:58.008
<00:10:54.628>influence, <00:10:54.828>come <00:10:55.028>in, <00:10:55.228>and, <00:10:55.428>and <00:10:55.628>address <00:10:55.828>those <00:10:56.028>tasks.

203
00:10:58.028 --> 00:11:01.728
<00:10:58.028>But <00:10:58.261>we're <00:10:58.494>not <00:10:58.728>redesigning <00:10:58.961>the <00:10:59.194>tasks <00:10:59.428>so

204
00:11:01.808 --> 00:11:05.448
<00:11:01.808>much <00:11:02.008>as <00:11:02.208>redesigning <00:11:02.408>the <00:11:02.608>jobs <00:11:02.808>associated <00:11:03.008>with <00:11:03.208>it.

205
00:11:05.528 --> 00:11:05.607
And-

206
00:11:05.618 --> 00:11:06.128
Mm.

207
00:11:06.148 --> 00:11:08.348
<00:11:06.148>And <00:11:06.428>it's <00:11:06.708>a <00:11:06.988>phase-by-phase <00:11:07.268>type <00:11:07.548>approach.

208
00:11:08.388 --> 00:11:11.268
<00:11:08.388>Obviously, <00:11:08.621>there's, <00:11:08.854>there's <00:11:09.088>a, <00:11:09.321>a <00:11:09.554>use <00:11:09.788>case.

209
00:11:11.308 --> 00:11:15.068
<00:11:11.308>You <00:11:11.448>design <00:11:11.588>your, <00:11:11.728>your, <00:11:11.867>your <00:11:12.008>idea. <00:11:12.148>You <00:11:12.288>put <00:11:12.428>it <00:11:12.568>into <00:11:12.708>the

210
00:11:15.128 --> 00:11:19.108
<00:11:15.128>lab. <00:11:15.283>You <00:11:15.439>test <00:11:15.594>it <00:11:15.750>out. <00:11:15.905>But <00:11:16.061>there's <00:11:16.216>that <00:11:16.372>ongoing <00:11:16.528>monitoring

211
00:11:19.208 --> 00:11:22.828
<00:11:19.208>of <00:11:19.348>the <00:11:19.488>AI <00:11:19.627>over <00:11:19.767>time <00:11:19.908>that's <00:11:20.048>very, <00:11:20.188>very <00:11:20.328>important <00:11:20.468>because <00:11:20.608>I-

212
00:11:22.928 --> 00:11:26.208
<00:11:22.928>AI <00:11:23.055>will <00:11:23.182>start <00:11:23.309>to <00:11:23.437>evolve, <00:11:23.564>will <00:11:23.691>start <00:11:23.818>to <00:11:23.946>take <00:11:24.073>more <00:11:24.200>and <00:11:24.328>more

213
00:11:26.248 --> 00:11:29.248
<00:11:26.248>control. <00:11:26.481>Um, <00:11:26.714>and <00:11:26.948>once <00:11:27.181>you <00:11:27.414>grab <00:11:27.648>that

214
00:11:29.648 --> 00:11:33.628
<00:11:29.648>generative <00:11:29.823>AI <00:11:29.998>insight <00:11:30.173>and <00:11:30.348>you <00:11:30.523>start <00:11:30.698>having <00:11:30.873>agents <00:11:31.048>execute

215
00:11:33.688 --> 00:11:34.388
<00:11:33.688>on <00:11:34.318>it-

216
00:11:34.488 --> 00:11:34.678
Mm

217
00:11:34.678 --> 00:11:38.528
<00:11:34.678>... <00:11:34.805>it's <00:11:34.932>gonna <00:11:35.059>create <00:11:35.187>more <00:11:35.314>and <00:11:35.441>more, <00:11:35.568>challenges <00:11:35.696>for, <00:11:35.823>for <00:11:35.950>the <00:11:36.078>model.

218
00:11:38.548 --> 00:11:42.108
<00:11:38.548>So <00:11:38.675>I <00:11:38.802>see <00:11:38.929>the <00:11:39.057>job <00:11:39.184>role <00:11:39.311>evolving <00:11:39.438>into <00:11:39.566>more <00:11:39.693>of <00:11:39.820>a <00:11:39.948>management

219
00:11:42.268 --> 00:11:46.158
<00:11:42.268>orchestration <00:11:42.443>over <00:11:42.618>to <00:11:42.793>AI <00:11:42.968>agents, <00:11:43.143>and <00:11:43.318>the <00:11:43.493>more <00:11:43.668>...

220
00:11:46.168 --> 00:11:50.088
<00:11:46.168>you <00:11:46.268>know, <00:11:46.368>an <00:11:46.468>individual <00:11:46.568>contributor <00:11:46.668>will <00:11:46.768>then <00:11:46.868>migrate <00:11:46.968>to <00:11:47.068>a <00:11:47.168>more <00:11:47.268>of <00:11:47.368>a <00:11:47.468>manager <00:11:47.568>of

221
00:11:50.168 --> 00:11:52.908
<00:11:50.168>agents <00:11:50.518>within <00:11:50.868>a <00:11:51.218>workflow <00:11:51.568>process.

222
00:11:52.928 --> 00:11:56.748
<00:11:52.928>But <00:11:53.055>I <00:11:53.182>think <00:11:53.309>it <00:11:53.437>all <00:11:53.564>starts <00:11:53.691>in <00:11:53.818>understanding <00:11:53.946>your <00:11:54.073>business, <00:11:54.200>understanding <00:11:54.328>the

223
00:11:56.808 --> 00:12:00.468
<00:11:56.808>risks, <00:11:57.158>kinda <00:11:57.508>crawling, <00:11:57.858>walking, <00:11:58.208>running,

224
00:12:00.508 --> 00:12:01.028
deploying-

225
00:12:01.208 --> 00:12:01.218
Mm

226
00:12:01.268 --> 00:12:05.208
<00:12:01.268>... <00:12:01.408>the <00:12:01.548>AI. <00:12:01.688>But <00:12:01.828>don't <00:12:01.968>see <00:12:02.108>it <00:12:02.248>as <00:12:02.388>a <00:12:02.528>one-and-done <00:12:02.668>type

227
00:12:05.268 --> 00:12:08.888
<00:12:05.268>situation. <00:12:05.501>You <00:12:05.734>actually <00:12:05.968>have <00:12:06.201>to <00:12:06.434>monitor <00:12:06.668>it,

228
00:12:08.928 --> 00:12:10.928
<00:12:08.928>right? <00:12:09.161>You <00:12:09.394>actually <00:12:09.628>have <00:12:09.861>to <00:12:10.094>improve <00:12:10.328>it.

229
00:12:10.948 --> 00:12:13.648
<00:12:10.948>You <00:12:11.103>have <00:12:11.259>to <00:12:11.414>evaluate <00:12:11.570>it, <00:12:11.725>so <00:12:11.881>on <00:12:12.036>and <00:12:12.192>so <00:12:12.348>forth.

230
00:12:13.668 --> 00:12:15.728
<00:12:13.668>And <00:12:13.868>one <00:12:14.068>of <00:12:14.268>the <00:12:14.468>things <00:12:14.668>that's <00:12:14.868>important, <00:12:15.068>Rudi,

231
00:12:16.788 --> 00:12:20.708
<00:12:16.788>is <00:12:16.928>organizations <00:12:17.068>will <00:12:17.208>go, <00:12:17.348>based <00:12:17.488>on <00:12:17.628>what <00:12:17.768>they <00:12:17.908>know <00:12:18.048>and <00:12:18.188>their

232
00:12:20.788 --> 00:12:24.608
<00:12:20.788>thought <00:12:20.943>leadership <00:12:21.099>and <00:12:21.254>try <00:12:21.410>create <00:12:21.565>this, <00:12:21.721>this <00:12:21.876>roadmap <00:12:22.032>for <00:12:22.188>AI

233
00:12:24.648 --> 00:12:28.524
<00:12:24.648>transformation-One <00:12:24.823>of <00:12:24.998>the <00:12:25.173>things <00:12:25.348>I <00:12:25.523>think <00:12:25.698>is <00:12:25.873>very <00:12:26.048>important

234
00:12:28.624 --> 00:12:31.904
<00:12:28.624>is <00:12:28.764>as <00:12:28.904>you <00:12:29.044>build <00:12:29.184>this <00:12:29.324>technology <00:12:29.464>and <00:12:29.604>as <00:12:29.744>you <00:12:29.884>do <00:12:30.024>your

235
00:12:31.964 --> 00:12:35.804
<00:12:31.964>governance <00:12:32.197>and, <00:12:32.430>and <00:12:32.664>rearrange <00:12:32.897>your <00:12:33.130>operating <00:12:33.363>model,

236
00:12:35.864 --> 00:12:39.354
<00:12:35.864>it's <00:12:36.019>very <00:12:36.175>important <00:12:36.330>you <00:12:36.486>have <00:12:36.641>an <00:12:36.797>independent <00:12:36.952>perspective <00:12:37.108>to <00:12:37.264>review.

237
00:12:39.354 --> 00:12:39.404
Mm.

238
00:12:39.424 --> 00:12:42.834
<00:12:39.424>We, <00:12:39.598>we <00:12:39.774>dealt <00:12:39.949>with <00:12:40.124>very <00:12:40.299>big <00:12:40.473>companies, <00:12:40.649>um- <00:12:40.824>...

239
00:12:42.924 --> 00:12:46.764
<00:12:42.924>that <00:12:43.051>have <00:12:43.178>huge <00:12:43.305>money <00:12:43.433>and <00:12:43.560>say, <00:12:43.687>"I <00:12:43.814>have <00:12:43.942>more <00:12:44.069>resources <00:12:44.196>than, <00:12:44.324>than

240
00:12:46.804 --> 00:12:50.724
<00:12:46.804>what <00:12:46.904>you <00:12:47.004>have," <00:12:47.103>so <00:12:47.204>on <00:12:47.304>and <00:12:47.404>so <00:12:47.504>forth. <00:12:47.603>"What <00:12:47.704>makes <00:12:47.804>you <00:12:47.904>think <00:12:48.004>I <00:12:48.103>ne- <00:12:48.204>I,

241
00:12:50.734 --> 00:12:54.544
<00:12:50.734>I <00:12:50.861>need <00:12:50.988>an <00:12:51.115>independent <00:12:51.243>perspective?" <00:12:51.370>You <00:12:51.497>know <00:12:51.624>what <00:12:51.752>you <00:12:51.879>know, <00:12:52.006>and <00:12:52.134>I-

242
00:12:54.644 --> 00:12:54.654
Mm-hmm

243
00:12:54.654 --> 00:12:57.904
<00:12:54.654>... <00:12:54.754>and <00:12:54.854>I <00:12:54.954>think <00:12:55.054>when <00:12:55.154>you <00:12:55.254>get <00:12:55.354>an <00:12:55.454>independent <00:12:55.554>perspective <00:12:55.654>come <00:12:55.754>in <00:12:55.854>and <00:12:55.954>review <00:12:56.054>that

244
00:12:57.964 --> 00:13:01.444
<00:12:57.964>technology, <00:12:58.164>they'll <00:12:58.363>let <00:12:58.564>you <00:12:58.763>know <00:12:58.964>from <00:12:59.164>a <00:12:59.363>litigation

245
00:13:01.484 --> 00:13:05.313
<00:13:01.484>perspective <00:13:01.684>how <00:13:01.884>AI <00:13:02.084>can <00:13:02.284>impact <00:13:02.484>your <00:13:02.684>risk, <00:13:02.884>is

246
00:13:05.424 --> 00:13:08.534
<00:13:05.424>very, <00:13:05.598>very <00:13:05.774>important. <00:13:05.949>And <00:13:06.124>then <00:13:06.299>to <00:13:06.473>actually <00:13:06.649>evaluate <00:13:06.824>your-

247
00:13:08.544 --> 00:13:08.604
Mm

248
00:13:08.614 --> 00:13:11.904
<00:13:08.614>... <00:13:08.754>your, <00:13:08.894>your <00:13:09.034>technology <00:13:09.174>and <00:13:09.314>how <00:13:09.454>it <00:13:09.594>operates <00:13:09.734>within <00:13:09.874>the <00:13:10.014>operating

249
00:13:11.984 --> 00:13:15.884
<00:13:11.984>model <00:13:12.184>from <00:13:12.384>an <00:13:12.584>independent <00:13:12.784>perspective <00:13:12.984>can <00:13:13.184>only <00:13:13.384>minimize

250
00:13:15.944 --> 00:13:19.024
<00:13:15.944>your <00:13:16.099>risks <00:13:16.255>and, <00:13:16.410>and <00:13:16.566>increase <00:13:16.721>your, <00:13:16.877>your <00:13:17.032>potential <00:13:17.188>for, <00:13:17.343>for

251
00:13:19.064 --> 00:13:20.144
success.

252
00:13:20.164 --> 00:13:23.654
<00:13:20.164>Mm. <00:13:20.271>I <00:13:20.379>mean, <00:13:20.487>if <00:13:20.594>in... <00:13:20.702>I- <00:13:20.810>if, <00:13:20.917>if, <00:13:21.025>if <00:13:21.133>we <00:13:21.240>talk <00:13:21.348>a <00:13:21.456>little <00:13:21.564>bit

253
00:13:23.804 --> 00:13:27.264
<00:13:23.804>about <00:13:24.084>hierarchies <00:13:24.363>and <00:13:24.644>organizational <00:13:24.924>structures <00:13:25.204>in

254
00:13:27.364 --> 00:13:30.324
<00:13:27.364>companies, <00:13:27.564>I <00:13:27.764>mean, <00:13:27.964>we're <00:13:28.164>still <00:13:28.364>used <00:13:28.564>to <00:13:28.764>hierarchical

255
00:13:30.744 --> 00:13:34.304
<00:13:30.744>organizations. <00:13:30.884>I <00:13:31.024>mean, <00:13:31.164>we <00:13:31.304>still <00:13:31.444>have <00:13:31.584>this <00:13:31.724>kind <00:13:31.864>of, <00:13:32.004>there's <00:13:32.144>a

256
00:13:34.364 --> 00:13:37.904
<00:13:34.364>C-level, <00:13:34.451>and <00:13:34.539>then <00:13:34.626>we <00:13:34.714>have <00:13:34.801>a, <00:13:34.889>kind <00:13:34.976>of <00:13:35.064>managers <00:13:35.151>and <00:13:35.239>leaders, <00:13:35.326>and <00:13:35.414>then <00:13:35.501>we <00:13:35.589>have <00:13:35.676>a <00:13:35.764>kind

257
00:13:37.964 --> 00:13:39.084
<00:13:37.964>of, <00:13:38.300>of, <00:13:38.636>of, <00:13:38.972>of

258
00:13:40.004 --> 00:13:43.904
<00:13:40.004>w- <00:13:40.144>work- <00:13:40.284>workers <00:13:40.424>in <00:13:40.564>the, <00:13:40.704>i- <00:13:40.844>in <00:13:40.984>the <00:13:41.124>organization <00:13:41.264>and <00:13:41.404>employees.

259
00:13:43.964 --> 00:13:47.744
<00:13:43.964>How <00:13:44.103>does <00:13:44.243>that <00:13:44.383>change <00:13:44.523>if, <00:13:44.664>for <00:13:44.804>example, <00:13:44.944>every <00:13:45.084>one <00:13:45.223>of <00:13:45.363>us

260
00:13:47.804 --> 00:13:51.444
<00:13:47.804>could <00:13:47.978>become <00:13:48.154>the <00:13:48.329>manager <00:13:48.504>of, <00:13:48.679>of, <00:13:48.853>of <00:13:49.029>some <00:13:49.204>agents?

261
00:13:51.464 --> 00:13:54.754
<00:13:51.464>And <00:13:51.603>w- <00:13:51.743>what <00:13:51.883>do <00:13:52.023>you <00:13:52.164>see, <00:13:52.304>what, <00:13:52.444>what <00:13:52.584>happens <00:13:52.723>to <00:13:52.863>organizational

262
00:13:54.864 --> 00:13:57.744
<00:13:54.864>structures <00:13:55.064>with <00:13:55.264>AI <00:13:55.464>coming <00:13:55.664>into <00:13:55.864>it, <00:13:56.064>especially <00:13:56.264>agent

263
00:13:57.764 --> 00:13:59.004
AI?

264
00:13:59.084 --> 00:14:01.984
<00:13:59.084>Yeah. <00:13:59.284>And <00:13:59.484>I <00:13:59.684>think... <00:13:59.884>So, <00:14:00.084>so <00:14:00.284>interesting <00:14:00.484>question.

265
00:14:02.024 --> 00:14:04.144
<00:14:02.024>So <00:14:02.164>if <00:14:02.304>I <00:14:02.444>take <00:14:02.584>it <00:14:02.724>from <00:14:02.864>the, <00:14:03.004>from <00:14:03.144>a <00:14:03.284>board <00:14:03.424>level-

266
00:14:04.284 --> 00:14:04.314
Mm

267
00:14:04.314 --> 00:14:08.084
<00:14:04.314>... <00:14:04.469>a <00:14:04.625>board <00:14:04.780>level <00:14:04.936>really <00:14:05.091>needs <00:14:05.247>to <00:14:05.402>understand <00:14:05.558>the <00:14:05.714>risks

268
00:14:08.164 --> 00:14:11.704
<00:14:08.164>associated <00:14:08.319>with <00:14:08.475>AI <00:14:08.630>and <00:14:08.786>the <00:14:08.941>benefits <00:14:09.097>associated <00:14:09.252>with <00:14:09.408>I- <00:14:09.564>AI.

269
00:14:11.744 --> 00:14:15.524
<00:14:11.744>So <00:14:11.860>there's <00:14:11.977>a <00:14:12.094>whole <00:14:12.210>new <00:14:12.327>role <00:14:12.444>for <00:14:12.560>the <00:14:12.677>board <00:14:12.794>to <00:14:12.910>really <00:14:13.027>get <00:14:13.144>immersed

270
00:14:15.664 --> 00:14:18.884
<00:14:15.664>in <00:14:16.014>the <00:14:16.364>regulatory <00:14:16.714>and <00:14:17.064>legal

271
00:14:19.164 --> 00:14:22.784
<00:14:19.164>ramifications <00:14:19.319>of <00:14:19.475>role <00:14:19.630>in <00:14:19.786>AI. <00:14:19.941>So <00:14:20.097>that's, <00:14:20.252>that's <00:14:20.408>very <00:14:20.564>important.

272
00:14:22.804 --> 00:14:26.764
<00:14:22.804>That <00:14:22.959>will <00:14:23.115>stay <00:14:23.270>intact. <00:14:23.426>I <00:14:23.581>think <00:14:23.737>at <00:14:23.892>the <00:14:24.048>C-suite <00:14:24.204>level,

273
00:14:26.804 --> 00:14:30.024
<00:14:26.804>the <00:14:27.037>CHRO, <00:14:27.270>the <00:14:27.504>CIO, <00:14:27.737>the <00:14:27.970>chief <00:14:28.204>technology

274
00:14:30.104 --> 00:14:33.714
<00:14:30.104>officer, <00:14:30.337>they're <00:14:30.570>gonna <00:14:30.804>work <00:14:31.037>very <00:14:31.270>closely <00:14:31.504>together

275
00:14:33.904 --> 00:14:36.104
<00:14:33.904>because <00:14:34.137>you're <00:14:34.370>going <00:14:34.604>into <00:14:34.837>a <00:14:35.070>human <00:14:35.304>machine

276
00:14:36.804 --> 00:14:40.564
<00:14:36.804>ecosystem. <00:14:36.944>And <00:14:37.084>to <00:14:37.223>have <00:14:37.363>the <00:14:37.504>CHR <00:14:37.644>over <00:14:37.784>here <00:14:37.924>and <00:14:38.064>the, <00:14:38.204>the

277
00:14:40.664 --> 00:14:44.484
<00:14:40.664>chief <00:14:40.791>information <00:14:40.918>technology <00:14:41.045>officer <00:14:41.173>over <00:14:41.300>here <00:14:41.427>is <00:14:41.554>not <00:14:41.682>gonna <00:14:41.809>work <00:14:41.936>in <00:14:42.064>that

278
00:14:44.604 --> 00:14:48.484
<00:14:44.604>ecosystem. <00:14:44.744>So <00:14:44.884>you're <00:14:45.024>really <00:14:45.164>gonna <00:14:45.304>see <00:14:45.444>a <00:14:45.584>merge <00:14:45.724>and <00:14:45.864>a <00:14:46.004>collaboration-

279
00:14:48.524 --> 00:14:48.634
Mm-hmm

280
00:14:48.704 --> 00:14:52.604
<00:14:48.704>... <00:14:48.878>of <00:14:49.054>HR <00:14:49.228>and, <00:14:49.404>and <00:14:49.579>technology. <00:14:49.753>And <00:14:49.929>then <00:14:50.103>when

281
00:14:52.644 --> 00:14:56.044
<00:14:52.644>you <00:14:52.819>come <00:14:52.994>down <00:14:53.169>to <00:14:53.344>management, <00:14:53.519>m- <00:14:53.694>middle <00:14:53.869>management, <00:14:54.044>lower

282
00:14:56.144 --> 00:14:59.324
<00:14:56.144>management, <00:14:56.319>and <00:14:56.494>employees, <00:14:56.669>I <00:14:56.844>think <00:14:57.019>you're <00:14:57.194>gonna <00:14:57.369>see <00:14:57.544>a

283
00:14:59.364 --> 00:15:02.074
<00:14:59.364>consolidation <00:14:59.644>there <00:14:59.924>quite <00:15:00.204>a <00:15:00.484>bit, <00:15:00.764>right?

284
00:15:02.084 --> 00:15:04.524
<00:15:02.084>And <00:15:02.211>I <00:15:02.338>think <00:15:02.465>you're <00:15:02.593>then <00:15:02.720>gonna <00:15:02.847>see <00:15:02.974>a <00:15:03.102>flattening <00:15:03.229>out <00:15:03.356>of <00:15:03.483>that-

285
00:15:04.544 --> 00:15:04.644
Mm

286
00:15:04.764 --> 00:15:08.724
<00:15:04.764>... <00:15:04.891>that, <00:15:05.018>that <00:15:05.145>kind <00:15:05.273>of <00:15:05.400>structure <00:15:05.527>because <00:15:05.654>as <00:15:05.782>you <00:15:05.909>said, <00:15:06.036>the <00:15:06.164>more

287
00:15:08.804 --> 00:15:12.644
<00:15:08.804>we <00:15:08.944>engage <00:15:09.084>with <00:15:09.223>AI, <00:15:09.363>the <00:15:09.504>more <00:15:09.644>we're <00:15:09.784>gonna <00:15:09.924>be <00:15:10.064>managing <00:15:10.204>agents.

288
00:15:12.764 --> 00:15:14.644
<00:15:12.764>Um, <00:15:13.044>so <00:15:13.324>the <00:15:13.604>need <00:15:13.884>for <00:15:14.164>that

289
00:15:16.084 --> 00:15:19.984
<00:15:16.084>multi-layer <00:15:16.211>management <00:15:16.338>will <00:15:16.465>not <00:15:16.593>be, <00:15:16.720>not <00:15:16.847>be <00:15:16.974>the <00:15:17.102>case <00:15:17.229>in <00:15:17.356>the <00:15:17.483>future

290
00:15:20.044 --> 00:15:21.384
<00:15:20.044>from <00:15:20.647>my <00:15:21.250>perspective.

291
00:15:21.404 --> 00:15:22.304
Mm-hmm.

292
00:15:22.344 --> 00:15:25.664
<00:15:22.344>B- <00:15:22.460>but <00:15:22.577>one <00:15:22.694>of <00:15:22.810>the <00:15:22.927>things <00:15:23.044>I <00:15:23.160>would <00:15:23.277>say, <00:15:23.394>Rudy, <00:15:23.510>is <00:15:23.627>we're <00:15:23.744>seeing

293
00:15:26.064 --> 00:15:29.984
<00:15:26.064>that... <00:15:26.191>I <00:15:26.318>was <00:15:26.445>talking <00:15:26.573>with <00:15:26.700>Kelly <00:15:26.827>Jones <00:15:26.954>from <00:15:27.082>Cisco <00:15:27.209>and, <00:15:27.336>and <00:15:27.464>she

294
00:15:30.044 --> 00:15:33.724
<00:15:30.044>tells <00:15:30.199>kind <00:15:30.355>of <00:15:30.510>her <00:15:30.666>experience <00:15:30.821>from <00:15:30.977>the <00:15:31.132>experience <00:15:31.288>of <00:15:31.444>her

295
00:15:33.764 --> 00:15:37.364
<00:15:33.764>employees, <00:15:33.939>and, <00:15:34.114>and, <00:15:34.289>and <00:15:34.464>that <00:15:34.639>those <00:15:34.814>employees <00:15:34.989>that <00:15:35.164>engage

296
00:15:37.444 --> 00:15:40.964
<00:15:37.444>and, <00:15:37.551>and, <00:15:37.659>and <00:15:37.767>have <00:15:37.874>the <00:15:37.982>right <00:15:38.090>mindset, <00:15:38.197>the <00:15:38.305>skills, <00:15:38.413>and <00:15:38.520>are <00:15:38.628>allowed <00:15:38.736>the <00:15:38.843>right

297
00:15:41.024 --> 00:15:44.784
<00:15:41.024>experiences <00:15:41.179>an- <00:15:41.335>and, <00:15:41.490>and, <00:15:41.646>and <00:15:41.801>it's <00:15:41.957>okay <00:15:42.112>to <00:15:42.268>fail <00:15:42.424>in

298
00:15:44.824 --> 00:15:48.624
<00:15:44.824>certain <00:15:45.103>situations, <00:15:45.383>they <00:15:45.664>really <00:15:45.944>excel, <00:15:46.223>going

299
00:15:48.764 --> 00:15:51.634
<00:15:48.764>forward, <00:15:48.964>and <00:15:49.164>their <00:15:49.364>career <00:15:49.564>path <00:15:49.764>is, <00:15:49.964>is, <00:15:50.164>is,

300
00:15:52.924 --> 00:15:54.724
<00:15:52.924>is <00:15:53.390>very, <00:15:53.857>very <00:15:54.324>positive.

301
00:15:54.733 --> 00:15:54.733
Mm.

302
00:15:54.744 --> 00:15:58.684
<00:15:54.744>And <00:15:54.831>one <00:15:54.919>of <00:15:55.006>the <00:15:55.094>things <00:15:55.181>I <00:15:55.269>would <00:15:55.356>say <00:15:55.444>is <00:15:55.531>that <00:15:55.619>we're <00:15:55.706>beginning <00:15:55.794>to <00:15:55.881>see <00:15:55.969>now <00:15:56.056>new <00:15:56.144>job

303
00:15:58.744 --> 00:16:00.304
<00:15:58.744>roles <00:15:59.444>pop <00:16:00.144>up.

304
00:16:00.324 --> 00:16:00.404
Mm-hmm.

305
00:16:00.424 --> 00:16:03.744
<00:16:00.424>And <00:16:00.598>they're <00:16:00.774>not <00:16:00.949>necessarily <00:16:01.124>senior <00:16:01.299>management, <00:16:01.473>management <00:16:01.649>or, <00:16:01.824>or

306
00:16:03.844 --> 00:16:07.644
<00:16:03.844>associate. <00:16:04.194>They're <00:16:04.544>more <00:16:04.894>basically <00:16:05.244>across

307
00:16:07.684 --> 00:16:08.994
<00:16:07.684>that <00:16:08.077>spectrum <00:16:08.470>where <00:16:08.863>there's-

308
00:16:09.004 --> 00:16:09.233
Mm-hmm

309
00:16:09.233 --> 00:16:12.784
<00:16:09.233>... <00:16:09.333>job <00:16:09.433>roles <00:16:09.532>coming <00:16:09.632>in <00:16:09.733>and <00:16:09.833>they're <00:16:09.933>playing <00:16:10.032>a <00:16:10.132>position <00:16:10.233>to <00:16:10.333>manage <00:16:10.433>the <00:16:10.532>agents <00:16:10.632>or

310
00:16:12.824 --> 00:16:16.474
<00:16:12.824>manage <00:16:12.940>the, <00:16:13.057>the <00:16:13.174>AI <00:16:13.290>going <00:16:13.407>forward. <00:16:13.524>So <00:16:13.640>I <00:16:13.757>think <00:16:13.873>those <00:16:13.990>of <00:16:14.107>us <00:16:14.223>that

311
00:16:16.564 --> 00:16:19.864
<00:16:16.564>are, <00:16:16.843>you <00:16:17.123>know, <00:16:17.404>more <00:16:17.684>excited, <00:16:17.964>more

312
00:16:19.884 --> 00:16:23.864
<00:16:19.884>engaged, <00:16:20.039>will <00:16:20.195>start <00:16:20.350>to <00:16:20.506>see <00:16:20.661>opportunities <00:16:20.817>from <00:16:20.972>a <00:16:21.128>career <00:16:21.284>perspective.

313
00:16:24.244 --> 00:16:28.174
<00:16:24.244>Mm. <00:16:24.351>And <00:16:24.459>if <00:16:24.567>you <00:16:24.674>talk <00:16:24.782>about <00:16:24.890>skills, <00:16:24.997>I <00:16:25.105>mean, <00:16:25.213>we <00:16:25.320>are <00:16:25.428>talking <00:16:25.536>about <00:16:25.644>we,

314
00:16:28.184 --> 00:16:31.984
<00:16:28.184>we <00:16:28.284>need <00:16:28.384>to <00:16:28.483>learn <00:16:28.584>a <00:16:28.684>lot, <00:16:28.784>but, <00:16:28.884>for <00:16:28.983>me <00:16:29.084>it's <00:16:29.184>also <00:16:29.284>very <00:16:29.384>interesting <00:16:29.483>and <00:16:29.584>I'm

315
00:16:32.024 --> 00:16:34.804
<00:16:32.024>very <00:16:32.199>curious <00:16:32.374>about <00:16:32.549>your, <00:16:32.724>y- <00:16:32.899>your <00:16:33.074>opinion <00:16:33.249>on <00:16:33.424>that.

316
00:16:34.824 --> 00:16:38.384
<00:16:34.824>What <00:16:34.940>do <00:16:35.057>we <00:16:35.174>need <00:16:35.290>to <00:16:35.407>unlearn <00:16:35.524>if <00:16:35.640>we <00:16:35.757>are <00:16:35.873>now <00:16:35.990>stepping <00:16:36.107>into <00:16:36.223>this

317
00:16:38.404 --> 00:16:39.664
phase?

318
00:16:39.704 --> 00:16:39.864
<00:16:39.704>Yeah, <00:16:39.848>I-

319
00:16:39.874 --> 00:16:40.484
<00:16:39.874>Is <00:16:40.148>there <00:16:40.423>something-

320
00:16:41.064 --> 00:16:41.204
Yeah

321
00:16:41.224 --> 00:16:42.984
<00:16:41.224>... <00:16:41.504>we, <00:16:41.784>we <00:16:42.064>need <00:16:42.344>to <00:16:42.624>unlearn?

322
00:16:43.024 --> 00:16:45.344
<00:16:43.024>Yeah. <00:16:43.199>I, <00:16:43.374>I <00:16:43.549>would <00:16:43.724>think <00:16:43.899>just <00:16:44.074>the, <00:16:44.249>the <00:16:44.424>understanding.

323
00:16:45.364 --> 00:16:49.244
<00:16:45.364>To <00:16:45.504>me <00:16:45.644>it's, <00:16:45.784>you <00:16:45.924>know, <00:16:46.064>some <00:16:46.204>people <00:16:46.344>have <00:16:46.484>a <00:16:46.624>perception <00:16:46.764>that

324
00:16:49.604 --> 00:16:51.604
<00:16:49.604>A- <00:16:49.759>AI <00:16:49.915>is <00:16:50.070>not <00:16:50.226>good, <00:16:50.381>that <00:16:50.537>it <00:16:50.692>may <00:16:50.848>be <00:16:51.004>evil-

325
00:16:51.614 --> 00:16:51.614
Mm

326
00:16:51.664 --> 00:16:55.334
<00:16:51.664>... <00:16:51.764>that <00:16:51.864>it <00:16:51.964>may <00:16:52.064>be <00:16:52.164>taking <00:16:52.264>jobs. <00:16:52.364>And, <00:16:52.464>and <00:16:52.564>I, <00:16:52.664>I <00:16:52.764>think <00:16:52.864>to <00:16:52.964>be, <00:16:53.064>be

327
00:16:55.344 --> 00:16:59.264
<00:16:55.344>h- <00:16:55.471>be <00:16:55.598>honest <00:16:55.725>and <00:16:55.853>realistic, <00:16:55.980>in <00:16:56.107>some <00:16:56.234>areas <00:16:56.362>it <00:16:56.489>will <00:16:56.616>take <00:16:56.744>jobs,

328
00:16:59.304 --> 00:17:02.484
<00:16:59.304>it <00:16:59.420>will <00:16:59.537>replace <00:16:59.654>what <00:16:59.770>we <00:16:59.887>used <00:17:00.004>to <00:17:00.120>do, <00:17:00.237>which <00:17:00.353>is, <00:17:00.470>which <00:17:00.587>is <00:17:00.704>normal,

329
00:17:02.544 --> 00:17:06.285
<00:17:02.544>right? <00:17:02.660>But <00:17:02.777>I <00:17:02.894>also <00:17:03.010>believe <00:17:03.127>what <00:17:03.244>stands <00:17:03.360>in <00:17:03.477>the <00:17:03.593>way <00:17:03.710>becomes <00:17:03.827>the <00:17:03.944>way.

330
00:17:06.325 --> 00:17:09.244
<00:17:06.325>The <00:17:06.500>obstacle <00:17:06.675>is <00:17:06.850>the, <00:17:07.025>is, <00:17:07.200>is <00:17:07.375>the <00:17:07.550>way, <00:17:07.725>right?

331
00:17:09.344 --> 00:17:12.884
<00:17:09.344>Um, <00:17:09.694>Marcus <00:17:10.044>Aurelius, <00:17:10.394>Aurelius <00:17:10.744>quote.

332
00:17:12.904 --> 00:17:16.684
<00:17:12.904>But, <00:17:13.003>but <00:17:13.104>I <00:17:13.204>really <00:17:13.304>think <00:17:13.404>what <00:17:13.503>we <00:17:13.604>need <00:17:13.704>to <00:17:13.804>do <00:17:13.904>is <00:17:14.003>develop <00:17:14.104>that <00:17:14.204>mindset <00:17:14.304>of

333
00:17:16.724 --> 00:17:18.384
<00:17:16.723>continuous <00:17:17.424>learning, <00:17:18.124>right?

334
00:17:18.394 --> 00:17:18.394
Mm.

335
00:17:18.404 --> 00:17:22.164
<00:17:18.404>So <00:17:18.544>depending <00:17:18.684>on <00:17:18.824>which <00:17:18.964>area <00:17:19.104>your <00:17:19.243>business <00:17:19.384>goes <00:17:19.523>into <00:17:19.664>to <00:17:19.804>accelerate

336
00:17:22.285 --> 00:17:26.024
<00:17:22.285>AI, <00:17:22.425>you've <00:17:22.565>gotta <00:17:22.705>have <00:17:22.845>that <00:17:22.985>mindset <00:17:23.125>that <00:17:23.265>I'm <00:17:23.405>going <00:17:23.545>to <00:17:23.685>be

337
00:17:26.065 --> 00:17:29.424
<00:17:26.065>learning <00:17:26.240>new <00:17:26.415>skills. <00:17:26.590>I'm <00:17:26.765>going <00:17:26.940>to <00:17:27.115>be <00:17:27.290>dynamic, <00:17:27.465>right?

338
00:17:29.464 --> 00:17:33.114
<00:17:29.464>Now, <00:17:29.604>learning <00:17:29.744>in <00:17:29.884>itself <00:17:30.024>can't <00:17:30.164>be <00:17:30.303>this <00:17:30.444>traditional <00:17:30.583>learning <00:17:30.724>where <00:17:30.864>it's

339
00:17:33.144 --> 00:17:36.904
<00:17:33.144>event-based, <00:17:33.251>you <00:17:33.359>go <00:17:33.467>away <00:17:33.574>from <00:17:33.682>the <00:17:33.790>work <00:17:33.897>and <00:17:34.005>you <00:17:34.113>learn <00:17:34.220>and <00:17:34.328>then <00:17:34.436>you <00:17:34.544>come

340
00:17:37.004 --> 00:17:40.984
<00:17:37.004>back. <00:17:37.159>It's <00:17:37.315>gotta <00:17:37.470>be <00:17:37.626>integrated <00:17:37.781>into <00:17:37.937>the <00:17:38.092>flow <00:17:38.248>of <00:17:38.404>AI,

341
00:17:41.264 --> 00:17:44.964
<00:17:41.264>transformation, <00:17:41.371>right? <00:17:41.479>So <00:17:41.587>give <00:17:41.694>me <00:17:41.802>what <00:17:41.910>I <00:17:42.017>need <00:17:42.125>when <00:17:42.233>I <00:17:42.340>need <00:17:42.448>it <00:17:42.556>in <00:17:42.664>the

342
00:17:45.004 --> 00:17:46.704
<00:17:45.004>flow <00:17:45.470>of <00:17:45.937>AI <00:17:46.404>transformation.

343
00:17:46.724 --> 00:17:47.204
Mm.

344
00:17:47.224 --> 00:17:50.884
<00:17:47.224>And <00:17:47.340>that's <00:17:47.457>the <00:17:47.573>role <00:17:47.690>of <00:17:47.807>HR <00:17:47.924>to <00:17:48.040>really <00:17:48.157>be <00:17:48.274>a <00:17:48.390>leader <00:17:48.507>with <00:17:48.624>that-

345
00:17:50.904 --> 00:17:51.084
Mm

346
00:17:51.094 --> 00:17:54.544
<00:17:51.094>... <00:17:51.249>human-centered <00:17:51.405>leadership, <00:17:51.560>but <00:17:51.716>really <00:17:51.871>to <00:17:52.027>transform <00:17:52.182>the <00:17:52.338>learning <00:17:52.494>so

347
00:17:54.624 --> 00:17:58.364
<00:17:54.624>that <00:17:54.779>AI-enabled <00:17:54.935>learning <00:17:55.090>can <00:17:55.246>deliver <00:17:55.401>what <00:17:55.557>you <00:17:55.712>need <00:17:55.868>when <00:17:56.024>you

348
00:17:58.424 --> 00:18:02.364
<00:17:58.424>need <00:17:58.599>it, <00:17:58.774>and <00:17:58.949>micro-learning <00:17:59.124>as <00:17:59.299>you're <00:17:59.474>using <00:17:59.649>AI <00:17:59.824>and

349
00:18:02.404 --> 00:18:06.224
<00:18:02.404>as <00:18:02.531>you're <00:18:02.658>learning <00:18:02.785>to <00:18:02.913>manage <00:18:03.040>agents <00:18:03.167>and <00:18:03.294>so <00:18:03.422>on <00:18:03.549>and <00:18:03.676>so <00:18:03.804>forth.

350
00:18:06.244 --> 00:18:10.104
<00:18:06.244>Mm. <00:18:06.331>I, <00:18:06.418>I <00:18:06.506>came <00:18:06.593>up <00:18:06.681>at <00:18:06.769>a <00:18:06.856>l- <00:18:06.944>at, <00:18:07.031>at <00:18:07.119>a <00:18:07.206>conference <00:18:07.293>in <00:18:07.381>November, <00:18:07.468>I <00:18:07.556>came <00:18:07.644>up

351
00:18:10.144 --> 00:18:14.034
<00:18:10.144>with <00:18:10.244>a <00:18:10.344>topic <00:18:10.444>because <00:18:10.544>I, <00:18:10.644>I <00:18:10.744>didn't <00:18:10.844>want <00:18:10.944>to <00:18:11.044>shift <00:18:11.144>the, <00:18:11.244>the, <00:18:11.344>the, <00:18:11.444>the, <00:18:11.544>the,

352
00:18:14.034 --> 00:18:17.524
<00:18:14.034>the <00:18:14.174>letters <00:18:14.314>themselves, <00:18:14.454>but <00:18:14.594>I <00:18:14.734>wanted <00:18:14.874>to <00:18:15.014>give <00:18:15.154>them <00:18:15.294>a <00:18:15.434>new

353
00:18:17.584 --> 00:18:21.524
<00:18:17.584>meaning, <00:18:17.700>and <00:18:17.817>I <00:18:17.934>came <00:18:18.050>up <00:18:18.167>on <00:18:18.284>stage <00:18:18.400>with <00:18:18.517>a <00:18:18.634>kind <00:18:18.750>of <00:18:18.867>a <00:18:18.984>statement

354
00:18:21.564 --> 00:18:24.724
<00:18:21.564>where <00:18:21.764>I <00:18:21.964>said, <00:18:22.164>"Okay, <00:18:22.364>probably <00:18:22.564>talent <00:18:22.764>acquisition <00:18:22.964>could

355
00:18:24.764 --> 00:18:27.064
<00:18:24.764>become <00:18:25.043>or <00:18:25.323>would <00:18:25.603>move <00:18:25.883>into <00:18:26.164>talent

356
00:18:27.164 --> 00:18:30.964
<00:18:27.164>architects."So <00:18:27.364>the <00:18:27.564>new <00:18:27.764>role <00:18:27.964>of <00:18:28.164>talent <00:18:28.364>acquisition <00:18:28.564>will

357
00:18:30.984 --> 00:18:33.524
<00:18:30.984>probably <00:18:31.184>end <00:18:31.384>up <00:18:31.583>in <00:18:31.783>tal- <00:18:31.984>being <00:18:32.184>talent <00:18:32.384>architects.

358
00:18:33.564 --> 00:18:37.504
<00:18:33.564>What, <00:18:33.657>what <00:18:33.750>do <00:18:33.844>you <00:18:33.937>think <00:18:34.030>about, <00:18:34.124>uh... <00:18:34.217>I <00:18:34.310>mean, <00:18:34.404>we <00:18:34.497>see <00:18:34.590>the <00:18:34.684>same <00:18:34.777>thing <00:18:34.870>in <00:18:34.964>development.

359
00:18:37.544 --> 00:18:41.504
<00:18:37.544>I <00:18:37.644>mean, <00:18:37.744>I <00:18:37.844>think <00:18:37.944>the, <00:18:38.044>yeah, <00:18:38.144>AI <00:18:38.244>can <00:18:38.344>write <00:18:38.444>code, <00:18:38.544>but <00:18:38.644>at <00:18:38.744>the <00:18:38.844>end <00:18:38.944>of

360
00:18:41.544 --> 00:18:45.504
<00:18:41.544>the <00:18:41.644>day, <00:18:41.744>you <00:18:41.844>probably <00:18:41.944>need <00:18:42.044>an <00:18:42.144>architect <00:18:42.244>who <00:18:42.344>is <00:18:42.444>building <00:18:42.544>the <00:18:42.644>solution <00:18:42.744>with <00:18:42.844>the <00:18:42.944>use

361
00:18:45.564 --> 00:18:49.384
<00:18:45.564>of <00:18:45.691>AI <00:18:45.818>later <00:18:45.945>on. <00:18:46.073>How <00:18:46.200>do <00:18:46.327>you <00:18:46.454>see <00:18:46.582>that <00:18:46.709>t- <00:18:46.836>to <00:18:46.964>manage?

362
00:18:49.404 --> 00:18:53.314
<00:18:49.404>I <00:18:49.504>mean, <00:18:49.604>honestly, <00:18:49.704>I <00:18:49.804>think <00:18:49.904>we <00:18:50.004>don't <00:18:50.104>even <00:18:50.204>know <00:18:50.304>what <00:18:50.404>the <00:18:50.504>skills <00:18:50.604>of <00:18:50.704>tomorrow <00:18:50.804>will

363
00:18:53.344 --> 00:18:57.264
<00:18:53.344>be. <00:18:53.499>I <00:18:53.655>mean, <00:18:53.810>that's <00:18:53.966>the <00:18:54.121>truth. <00:18:54.277>So <00:18:54.432>I <00:18:54.588>mean, <00:18:54.744>looking

364
00:18:57.304 --> 00:19:01.244
<00:18:57.304>for <00:18:57.420>job <00:18:57.537>roles, <00:18:57.654>I <00:18:57.770>think <00:18:57.887>that <00:18:58.004>that's <00:18:58.120>probably <00:18:58.237>a, <00:18:58.354>a <00:18:58.470>story <00:18:58.587>of <00:18:58.704>the

365
00:19:01.304 --> 00:19:05.064
<00:19:01.304>past <00:19:01.459>because <00:19:01.615>I <00:19:01.770>think <00:19:01.926>we <00:19:02.081>need <00:19:02.237>to <00:19:02.392>build <00:19:02.548>up <00:19:02.704>a

366
00:19:05.144 --> 00:19:08.764
<00:19:05.144>kind <00:19:05.284>of <00:19:05.424>a <00:19:05.564>set <00:19:05.704>of <00:19:05.844>skills <00:19:05.984>that <00:19:06.124>we <00:19:06.264>could <00:19:06.404>take <00:19:06.544>and

367
00:19:08.984 --> 00:19:12.624
<00:19:08.984>use <00:19:09.217>and, <00:19:09.450>i- <00:19:09.684>in <00:19:09.917>a <00:19:10.150>plug-and-play <00:19:10.384>mode.

368
00:19:12.684 --> 00:19:16.164
<00:19:12.684>How <00:19:13.033>will <00:19:13.384>that <00:19:13.734>role <00:19:14.084>change?

369
00:19:16.224 --> 00:19:20.114
<00:19:16.224>So, <00:19:16.311>and <00:19:16.399>so <00:19:16.486>to <00:19:16.573>me, <00:19:16.661>I, <00:19:16.749>I, <00:19:16.836>I <00:19:16.924>think <00:19:17.011>there's <00:19:17.099>a <00:19:17.186>couple <00:19:17.274>of <00:19:17.361>things <00:19:17.448>to <00:19:17.536>support <00:19:17.624>that

370
00:19:20.144 --> 00:19:23.444
<00:19:20.144>role <00:19:20.299>changing. <00:19:20.455>I <00:19:20.610>think <00:19:20.766>it's <00:19:20.921>just <00:19:21.077>the <00:19:21.232>acknowledgement <00:19:21.388>that <00:19:21.544>workforce

371
00:19:23.484 --> 00:19:26.853
<00:19:23.484>capability, <00:19:23.684>not <00:19:23.884>technology, <00:19:24.083>is <00:19:24.283>the <00:19:24.484>number <00:19:24.684>one <00:19:24.884>bottleneck.

372
00:19:26.864 --> 00:19:27.384
Mm-hmm.

373
00:19:27.474 --> 00:19:31.064
<00:19:27.474>And <00:19:27.823>to <00:19:28.174>drive <00:19:28.524>workforce <00:19:28.874>capability,

374
00:19:31.644 --> 00:19:32.524
<00:19:31.644>it's <00:19:32.436>that-

375
00:19:32.534 --> 00:19:32.534
Mm-hmm

376
00:19:32.534 --> 00:19:35.204
<00:19:32.534>... <00:19:32.734>it's, <00:19:32.934>it's <00:19:33.134>hiring <00:19:33.334>the <00:19:33.534>right <00:19:33.734>talent, <00:19:33.934>right?

377
00:19:35.324 --> 00:19:39.084
<00:19:35.324>It's, <00:19:35.674>it's <00:19:36.024>basically <00:19:36.374>retraining, <00:19:36.724>existing

378
00:19:39.204 --> 00:19:41.764
<00:19:39.204>talent <00:19:39.437>in <00:19:39.670>certain <00:19:39.904>ways <00:19:40.137>to <00:19:40.370>get <00:19:40.604>there.

379
00:19:41.844 --> 00:19:45.604
<00:19:41.844>Um, <00:19:41.971>and <00:19:42.098>I <00:19:42.225>think <00:19:42.353>it's <00:19:42.480>really, <00:19:42.607>you <00:19:42.734>know, <00:19:42.862>to <00:19:42.989>me, <00:19:43.116>it's, <00:19:43.244>it's,

380
00:19:45.644 --> 00:19:49.504
<00:19:45.644>it's, <00:19:45.844>it's <00:19:46.044>how <00:19:46.244>we <00:19:46.444>use <00:19:46.644>AI <00:19:46.844>in <00:19:47.044>partnership

381
00:19:49.624 --> 00:19:53.434
<00:19:49.624>with, <00:19:49.904>with <00:19:50.184>human <00:19:50.464>traditional, <00:19:50.744>types <00:19:51.024>of

382
00:19:53.524 --> 00:19:55.764
<00:19:53.524>services <00:19:53.990>from, <00:19:54.457>from <00:19:54.924>HR-

383
00:19:55.844 --> 00:19:55.894
Mm-hmm

384
00:19:55.894 --> 00:19:59.054
<00:19:55.894>... <00:19:56.021>and <00:19:56.148>really <00:19:56.275>examine <00:19:56.403>each <00:19:56.530>and <00:19:56.657>how <00:19:56.784>can <00:19:56.912>we <00:19:57.039>explore <00:19:57.166>it, <00:19:57.294>right?

385
00:19:59.164 --> 00:20:02.964
<00:19:59.164>Um, <00:19:59.304>you <00:19:59.444>know, <00:19:59.584>there's <00:19:59.724>pros <00:19:59.864>and <00:20:00.004>cons <00:20:00.144>to, <00:20:00.283>using <00:20:00.424>AI <00:20:00.564>for

386
00:20:03.004 --> 00:20:06.954
<00:20:03.004>recruitment, <00:20:03.159>but <00:20:03.315>like <00:20:03.470>in, <00:20:03.626>like <00:20:03.781>I <00:20:03.937>did <00:20:04.092>in <00:20:04.248>instructional <00:20:04.404>design,

387
00:20:06.984 --> 00:20:10.584
<00:20:06.984>it <00:20:07.217>can <00:20:07.450>accelerate <00:20:07.684>content <00:20:07.917>mining, <00:20:08.150>content <00:20:08.384>creation.

388
00:20:10.644 --> 00:20:14.404
<00:20:10.644>It <00:20:10.844>can <00:20:11.044>improve <00:20:11.244>the <00:20:11.444>experience. <00:20:11.644>Even <00:20:11.844>with <00:20:12.044>skills,

389
00:20:15.514 --> 00:20:18.164
<00:20:15.514>in <00:20:15.747>presentation <00:20:15.980>skills, <00:20:16.214>AI <00:20:16.447>can <00:20:16.680>evaluate <00:20:16.914>your

390
00:20:18.214 --> 00:20:21.964
<00:20:18.214>presentation <00:20:18.354>and <00:20:18.494>give <00:20:18.634>you <00:20:18.774>guidance, <00:20:18.914>just <00:20:19.053>work <00:20:19.194>on <00:20:19.333>one-on-one <00:20:19.474>in <00:20:19.614>a

391
00:20:22.024 --> 00:20:24.804
<00:20:22.024>very, <00:20:22.373>dynamic <00:20:22.724>time <00:20:23.073>span, <00:20:23.424>right?

392
00:20:24.864 --> 00:20:25.244
So-

393
00:20:25.264 --> 00:20:25.444
Mm-hmm

394
00:20:25.504 --> 00:20:28.784
<00:20:25.504>... <00:20:25.644>so <00:20:25.783>again, <00:20:25.924>I, <00:20:26.063>I <00:20:26.204>think <00:20:26.343>it <00:20:26.484>just <00:20:26.623>varies <00:20:26.764>on, <00:20:26.904>you

395
00:20:28.844 --> 00:20:32.544
<00:20:28.844>know, <00:20:28.951>what <00:20:29.059>type <00:20:29.167>of <00:20:29.274>skill <00:20:29.382>you're <00:20:29.490>trying <00:20:29.597>to <00:20:29.705>learn, <00:20:29.813>and <00:20:29.920>I <00:20:30.028>think <00:20:30.136>just <00:20:30.244>some

396
00:20:32.664 --> 00:20:36.603
<00:20:32.664>due <00:20:32.791>diligence <00:20:32.918>from <00:20:33.045>an <00:20:33.173>architect <00:20:33.300>from <00:20:33.427>a <00:20:33.554>human <00:20:33.682>perspective <00:20:33.809>to <00:20:33.936>frame <00:20:34.064>that

397
00:20:36.704 --> 00:20:37.204
up-

398
00:20:37.224 --> 00:20:37.233
Mm-hmm

399
00:20:37.244 --> 00:20:40.344
<00:20:37.244>... <00:20:37.444>to <00:20:37.644>leverage <00:20:37.843>AI <00:20:38.043>to <00:20:38.244>build <00:20:38.444>that <00:20:38.644>content.

400
00:20:40.354 --> 00:20:43.544
<00:20:40.354>And <00:20:40.529>then <00:20:40.704>the <00:20:40.879>interaction <00:20:41.054>with <00:20:41.229>the <00:20:41.404>workforce <00:20:41.579>with <00:20:41.754>AI,

401
00:20:44.644 --> 00:20:48.004
<00:20:44.644>you <00:20:44.784>know, <00:20:44.924>I <00:20:45.064>often <00:20:45.204>think <00:20:45.344>that <00:20:45.484>that <00:20:45.624>AI <00:20:45.764>can <00:20:45.904>become <00:20:46.044>a,

402
00:20:48.044 --> 00:20:51.804
<00:20:48.044>a <00:20:48.219>mentor, <00:20:48.394>a <00:20:48.569>coach, <00:20:48.744>for <00:20:48.919>individuals <00:20:49.094>as <00:20:49.269>they're <00:20:49.444>going

403
00:20:51.924 --> 00:20:55.744
<00:20:51.924>forward, <00:20:52.079>and <00:20:52.235>they <00:20:52.390>can <00:20:52.546>interact <00:20:52.701>together, <00:20:52.857>and <00:20:53.012>machine <00:20:53.168>learning <00:20:53.324>will

404
00:20:55.804 --> 00:20:58.404
<00:20:55.804>take <00:20:55.979>place <00:20:56.154>and <00:20:56.329>value <00:20:56.504>will <00:20:56.679>come <00:20:56.854>out <00:20:57.029>of <00:20:57.204>that.

405
00:20:58.424 --> 00:20:58.784
<00:20:58.424>But <00:20:58.748>again-

406
00:20:58.804 --> 00:20:58.814
Mm-hmm

407
00:20:58.814 --> 00:21:02.184
<00:20:58.814>... <00:20:58.921>I <00:20:59.029>think <00:20:59.137>you <00:20:59.244>need <00:20:59.352>the <00:20:59.460>oversight <00:20:59.567>in <00:20:59.675>terms <00:20:59.783>of, <00:20:59.890>you <00:20:59.998>know, <00:21:00.106>the <00:21:00.214>core

408
00:21:02.304 --> 00:21:06.204
<00:21:02.304>skills, <00:21:02.444>the <00:21:02.584>right <00:21:02.724>mindset, <00:21:02.864>and, <00:21:03.004>and <00:21:03.144>kind <00:21:03.284>of <00:21:03.424>take <00:21:03.564>a <00:21:03.704>look

409
00:21:06.244 --> 00:21:09.804
<00:21:06.244>at <00:21:06.384>traditional <00:21:06.524>ways <00:21:06.664>that <00:21:06.803>you <00:21:06.944>did <00:21:07.083>it, <00:21:07.224>migrate <00:21:07.363>it <00:21:07.504>to <00:21:07.644>new

410
00:21:09.884 --> 00:21:13.144
<00:21:09.884>ways, <00:21:10.084>but <00:21:10.284>obviously <00:21:10.484>have <00:21:10.684>a <00:21:10.884>trust, <00:21:11.084>a <00:21:11.284>trust,

411
00:21:13.444 --> 00:21:16.714
<00:21:13.444>framework <00:21:13.677>around <00:21:13.910>it <00:21:14.144>to <00:21:14.377>make <00:21:14.610>sure, <00:21:14.844>you're

412
00:21:16.804 --> 00:21:17.704
executing-

413
00:21:17.714 --> 00:21:17.714
Mm-hmm

414
00:21:17.714 --> 00:21:19.964
<00:21:17.714>... <00:21:17.854>it <00:21:17.994>in <00:21:18.134>a <00:21:18.274>timely <00:21:18.414>manner, <00:21:18.553>but <00:21:18.694>you're <00:21:18.833>also, <00:21:18.974>you <00:21:19.114>know-

415
00:21:19.974 --> 00:21:19.974
Mm-hmm

416
00:21:19.974 --> 00:21:21.864
<00:21:19.974>... <00:21:20.174>delivering <00:21:20.374>the <00:21:20.573>value <00:21:20.774>for, <00:21:20.974>for <00:21:21.174>your <00:21:21.374>business.

417
00:21:22.404 --> 00:21:26.264
<00:21:22.404>Mm-hmm. <00:21:22.559>I <00:21:22.715>mean, <00:21:22.870>you <00:21:23.026>quite <00:21:23.181>often <00:21:23.337>or <00:21:23.492>always <00:21:23.648>emphasize <00:21:23.804>govern-

418
00:21:26.344 --> 00:21:30.144
<00:21:26.344>governance <00:21:26.460>as <00:21:26.577>a <00:21:26.694>foundation. <00:21:26.810>Why <00:21:26.927>do <00:21:27.044>you <00:21:27.160>think <00:21:27.277>governance <00:21:27.394>is <00:21:27.510>so <00:21:27.627>critical <00:21:27.744>for

419
00:21:30.184 --> 00:21:31.904
<00:21:30.184>scaling <00:21:31.584>AI?

420
00:21:31.944 --> 00:21:35.704
<00:21:31.944>Well, <00:21:32.119>nu- <00:21:32.293>number <00:21:32.469>one, <00:21:32.644>I <00:21:32.819>think <00:21:32.994>companies <00:21:33.168>that <00:21:33.344>skip

421
00:21:35.764 --> 00:21:36.744
<00:21:35.764>governance, <00:21:36.646>like-

422
00:21:36.784 --> 00:21:37.154
Mm-hmm

423
00:21:37.164 --> 00:21:40.924
<00:21:37.164>... <00:21:37.364>redesign <00:21:37.564>their <00:21:37.764>governance, <00:21:37.964>are, <00:21:38.164>are <00:21:38.364>failing <00:21:38.564>deploying

424
00:21:41.124 --> 00:21:43.224
<00:21:41.124>AI. <00:21:41.357>Their <00:21:41.590>culture <00:21:41.824>is <00:21:42.057>not <00:21:42.290>accepting <00:21:42.524>it.

425
00:21:43.244 --> 00:21:47.184
<00:21:43.244>There's <00:21:43.399>resistance <00:21:43.555>in <00:21:43.710>the <00:21:43.866>model. <00:21:44.021>There's <00:21:44.177>even <00:21:44.332>AI <00:21:44.488>coming <00:21:44.644>in

426
00:21:47.224 --> 00:21:49.964
<00:21:47.224>from <00:21:47.457>outside <00:21:47.690>the <00:21:47.924>business <00:21:48.157>into <00:21:48.390>the <00:21:48.624>business.

427
00:21:50.024 --> 00:21:53.984
<00:21:50.024>So <00:21:50.131>if <00:21:50.239>you <00:21:50.347>don't <00:21:50.454>take <00:21:50.562>governance <00:21:50.670>a- <00:21:50.777>as <00:21:50.885>a <00:21:50.993>foundation, <00:21:51.100>and <00:21:51.208>you <00:21:51.316>don't <00:21:51.424>re-engineer

428
00:21:54.044 --> 00:21:57.544
<00:21:54.044>your <00:21:54.324>governance, <00:21:54.604>it's <00:21:54.884>not <00:21:55.164>producing <00:21:55.444>very

429
00:21:57.604 --> 00:22:01.184
<00:21:57.604>good, <00:21:57.954>results <00:21:58.304>today. <00:21:58.654>Um, <00:21:59.004>you

430
00:22:01.224 --> 00:22:04.344
<00:22:01.224>know, <00:22:01.424>as <00:22:01.624>I <00:22:01.823>mentioned, <00:22:02.024>workforce <00:22:02.224>is <00:22:02.424>a <00:22:02.624>bottleneck.

431
00:22:04.464 --> 00:22:08.424
<00:22:04.464>Um, <00:22:04.664>also <00:22:04.864>leaders <00:22:05.063>that, <00:22:05.264>that <00:22:05.464>use <00:22:05.664>AI <00:22:05.864>daily

432
00:22:08.984 --> 00:22:11.084
<00:22:08.984>have <00:22:09.333>a <00:22:09.684>cultural <00:22:10.033>pull, <00:22:10.384>right?

433
00:22:11.104 --> 00:22:11.114
Yeah.

434
00:22:11.164 --> 00:22:11.284
And

435
00:22:12.244 --> 00:22:15.774
<00:22:12.244>leaders <00:22:12.418>that <00:22:12.593>don't <00:22:12.769>use <00:22:12.944>AI <00:22:13.119>create <00:22:13.293>friction <00:22:13.468>in, <00:22:13.644>in-

436
00:22:15.784 --> 00:22:15.854
Mm-hmm

437
00:22:16.544 --> 00:22:19.874
<00:22:16.544>... <00:22:16.644>the <00:22:16.744>model. <00:22:16.844>And <00:22:16.944>to <00:22:17.044>me, <00:22:17.144>a- <00:22:17.244>again, <00:22:17.344>as <00:22:17.444>I <00:22:17.544>mentioned, <00:22:17.644>the <00:22:17.744>biggest <00:22:17.844>mistake <00:22:17.944>Fortune

438
00:22:20.004 --> 00:22:23.764
<00:22:20.004>100s <00:22:20.178>are <00:22:20.353>making <00:22:20.529>is <00:22:20.704>treating <00:22:20.879>AI <00:22:21.053>as <00:22:21.228>a <00:22:21.404>technology

439
00:22:23.804 --> 00:22:27.224
<00:22:23.804>initiative <00:22:24.037>rather <00:22:24.270>than <00:22:24.504>an <00:22:24.737>enterprise, <00:22:24.970>operating <00:22:25.204>model

440
00:22:27.264 --> 00:22:28.414
redesign.

441
00:22:28.424 --> 00:22:31.924
<00:22:28.424>Mm-hmm. <00:22:28.540>What <00:22:28.657>is <00:22:28.774>ne- <00:22:28.890>what <00:22:29.007>is <00:22:29.124>needed <00:22:29.240>to <00:22:29.357>change <00:22:29.474>the <00:22:29.590>governance <00:22:29.707>in <00:22:29.824>an

442
00:22:31.984 --> 00:22:35.314
<00:22:31.984>organization? <00:22:32.111>What <00:22:32.238>are <00:22:32.365>the <00:22:32.493>first <00:22:32.620>three <00:22:32.747>steps <00:22:32.874>which <00:22:33.002>needs <00:22:33.129>to <00:22:33.256>be <00:22:33.384>done

443
00:22:35.944 --> 00:22:37.684
<00:22:35.944>or <00:22:36.410>needs <00:22:36.877>to <00:22:37.344>become?

444
00:22:37.884 --> 00:22:41.284
<00:22:37.884>Uh, <00:22:37.991>I, <00:22:38.099>I <00:22:38.207>think <00:22:38.314>n- <00:22:38.422>number <00:22:38.530>one <00:22:38.637>is, <00:22:38.745>is <00:22:38.853>take <00:22:38.960>a <00:22:39.068>look <00:22:39.176>at <00:22:39.284>your

445
00:22:41.324 --> 00:22:44.354
<00:22:41.324>business. <00:22:41.524>I <00:22:41.724>think <00:22:41.924>it's <00:22:42.124>very <00:22:42.324>important <00:22:42.524>to <00:22:42.724>see,

446
00:22:45.483 --> 00:22:48.104
<00:22:45.483>where <00:22:45.658>you <00:22:45.832>are <00:22:46.008>today <00:22:46.183>and <00:22:46.358>where <00:22:46.533>you're <00:22:46.707>going <00:22:46.883>tomorrow,

447
00:22:48.524 --> 00:22:52.484
<00:22:48.524>how <00:22:48.679>AI <00:22:48.835>can <00:22:48.990>impact <00:22:49.146>your <00:22:49.301>business <00:22:49.457>in <00:22:49.612>a <00:22:49.768>positive <00:22:49.924>manner

448
00:22:52.544 --> 00:22:56.504
<00:22:52.544>and <00:22:52.671>in <00:22:52.798>a <00:22:52.925>negative <00:22:53.053>manner. <00:22:53.180>Then <00:22:53.307>what <00:22:53.434>are <00:22:53.562>the <00:22:53.689>attributes <00:22:53.816>and <00:22:53.944>characteristics

449
00:22:56.524 --> 00:23:00.144
<00:22:56.524>that <00:22:56.640>you <00:22:56.757>need <00:22:56.873>to <00:22:56.990>keep <00:22:57.107>a <00:22:57.224>pulse <00:22:57.340>on, <00:22:57.457>as <00:22:57.573>you're <00:22:57.690>going <00:22:57.807>forward, <00:22:57.924>right?

450
00:23:00.204 --> 00:23:03.464
<00:23:00.204>So <00:23:00.404>to <00:23:00.604>me, <00:23:00.803>governance <00:23:01.004>needs <00:23:01.204>to <00:23:01.404>know, <00:23:01.604>gather

451
00:23:03.524 --> 00:23:06.824
<00:23:03.524>intelligence <00:23:03.873>on <00:23:04.224>regulatory <00:23:04.573>requirements, <00:23:04.924>right?

452
00:23:06.944 --> 00:23:09.424
<00:23:06.944>On <00:23:07.224>litigation, <00:23:07.504>what's <00:23:07.783>going <00:23:08.063>on <00:23:08.344>there.

453
00:23:09.444 --> 00:23:12.664
<00:23:09.444>It <00:23:09.644>also <00:23:09.844>needs <00:23:10.043>to <00:23:10.244>know <00:23:10.444>about <00:23:10.644>operating <00:23:10.844>models.

454
00:23:12.684 --> 00:23:15.324
<00:23:12.684>What <00:23:12.917>are <00:23:13.150>the <00:23:13.384>best <00:23:13.617>practices, <00:23:13.850>out <00:23:14.084>there?

455
00:23:15.344 --> 00:23:18.524
<00:23:15.344>So <00:23:15.519>you're <00:23:15.694>not <00:23:15.869>reinventing <00:23:16.044>the <00:23:16.219>wheel, <00:23:16.394>but <00:23:16.569>you're, <00:23:16.744>you're

456
00:23:18.604 --> 00:23:22.524
<00:23:18.604>basically <00:23:18.954>redesigning <00:23:19.304>a <00:23:19.654>governance <00:23:20.004>operating

457
00:23:22.604 --> 00:23:26.534
<00:23:22.604>model <00:23:22.720>that <00:23:22.837>has <00:23:22.954>been <00:23:23.070>successful <00:23:23.187>for <00:23:23.304>us <00:23:23.420>for <00:23:23.537>many <00:23:23.654>years, <00:23:23.770>but <00:23:23.887>really <00:23:24.004>redesigning

458
00:23:26.584 --> 00:23:30.344
<00:23:26.584>it <00:23:26.739>so <00:23:26.895>that <00:23:27.050>it <00:23:27.206>can <00:23:27.361>accommodate <00:23:27.517>and <00:23:27.672>help <00:23:27.828>evolve <00:23:27.984>AI

459
00:23:30.354 --> 00:23:32.894
<00:23:30.354>and, <00:23:30.634>and <00:23:30.914>your <00:23:31.194>workforce <00:23:31.474>going <00:23:31.754>forward.

460
00:23:32.984 --> 00:23:34.314
<00:23:32.984>Um, <00:23:33.223>I <00:23:33.462>would <00:23:33.702>also <00:23:33.941>say <00:23:34.181>that

461
00:23:35.644 --> 00:23:38.864
<00:23:35.644>I, <00:23:35.877>I <00:23:36.110>think <00:23:36.344>w- <00:23:36.577>within <00:23:36.810>governance <00:23:37.044>itself,

462
00:23:39.864 --> 00:23:43.684
<00:23:39.864>it's <00:23:40.064>the <00:23:40.264>monitoring <00:23:40.464>of <00:23:40.664>external <00:23:40.864>vendors <00:23:41.064>because <00:23:41.264>a

463
00:23:43.744 --> 00:23:47.644
<00:23:43.744>lot <00:23:43.884>of <00:23:44.024>organizations <00:23:44.164>can <00:23:44.303>barely <00:23:44.444>manage <00:23:44.583>their <00:23:44.724>learning <00:23:44.863>management <00:23:45.004>system <00:23:45.144>ra-

464
00:23:47.824 --> 00:23:51.524
<00:23:47.824>rather <00:23:47.999>than <00:23:48.174>managing <00:23:48.349>the <00:23:48.524>whole <00:23:48.699>agentic <00:23:48.874>workforce <00:23:49.049>and, <00:23:49.224>and

465
00:23:51.684 --> 00:23:55.124
<00:23:51.684>AI <00:23:51.859>technology. <00:23:52.033>So <00:23:52.209>they're <00:23:52.384>gonna <00:23:52.559>be- <00:23:52.734>become <00:23:52.908>dependent <00:23:53.084>on

466
00:23:55.184 --> 00:23:59.114
<00:23:55.184>vendors, <00:23:55.324>and <00:23:55.464>I <00:23:55.604>think <00:23:55.744>in <00:23:55.884>your <00:23:56.024>governance <00:23:56.164>models <00:23:56.303>today, <00:23:56.444>yeah, <00:23:56.584>you're

467
00:23:59.144 --> 00:24:03.034
<00:23:59.144>kind <00:23:59.271>of <00:23:59.398>dependent. <00:23:59.525>You <00:23:59.653>have, <00:23:59.780>you <00:23:59.907>have <00:24:00.034>a, <00:24:00.162>you <00:24:00.289>know, <00:24:00.416>criteria, <00:24:00.544>evaluation

468
00:24:03.144 --> 00:24:06.564
<00:24:03.144>criteria, <00:24:03.284>so <00:24:03.424>on <00:24:03.564>and <00:24:03.704>so <00:24:03.844>forth, <00:24:03.984>but <00:24:04.124>it's <00:24:04.264>so <00:24:04.404>important <00:24:04.544>going

469
00:24:06.644 --> 00:24:10.524
<00:24:06.644>forward <00:24:06.819>that <00:24:06.994>whatever <00:24:07.169>third-party <00:24:07.344>vendors <00:24:07.519>you <00:24:07.694>bring <00:24:07.869>in <00:24:08.044>to

470
00:24:11.024 --> 00:24:14.664
<00:24:11.024>build <00:24:11.224>your <00:24:11.424>AI, <00:24:11.623>to <00:24:11.823>manage <00:24:12.024>your <00:24:12.224>agents, <00:24:12.424>to

471
00:24:14.744 --> 00:24:18.644
<00:24:14.744>evolve <00:24:14.899>your <00:24:15.055>AI <00:24:15.210>strategy, <00:24:15.366>they <00:24:15.521>really <00:24:15.677>have <00:24:15.832>to <00:24:15.988>be <00:24:16.144>top-notch,

472
00:24:18.724 --> 00:24:20.244
<00:24:18.724>trusted <00:24:20.091>vendors-

473
00:24:20.304 --> 00:24:20.334
Mm-hmm

474
00:24:20.334 --> 00:24:23.144
<00:24:20.334>... <00:24:20.450>and <00:24:20.567>that's <00:24:20.684>gonna <00:24:20.800>be <00:24:20.917>a <00:24:21.034>big <00:24:21.150>role <00:24:21.267>for <00:24:21.384>your <00:24:21.500>governance <00:24:21.617>going <00:24:21.734>forward.

475
00:24:23.184 --> 00:24:26.984
<00:24:23.184>Mm-hmm. <00:24:23.300>And <00:24:23.417>if <00:24:23.533>you <00:24:23.650>set <00:24:23.767>up <00:24:23.884>a <00:24:24.000>kind <00:24:24.117>of <00:24:24.234>a <00:24:24.350>govern- <00:24:24.467>governance <00:24:24.584>changing

476
00:24:27.144 --> 00:24:30.284
<00:24:27.144>program <00:24:27.299>within <00:24:27.455>an <00:24:27.610>organization, <00:24:27.766>who <00:24:27.921>should <00:24:28.077>be <00:24:28.232>part <00:24:28.388>of <00:24:28.544>it?

477
00:24:30.324 --> 00:24:33.104
<00:24:30.324>Is <00:24:30.479>it <00:24:30.635>the <00:24:30.790>top <00:24:30.946>management? <00:24:31.101>Is <00:24:31.257>it <00:24:31.412>the <00:24:31.568>middle <00:24:31.724>management?

478
00:24:33.164 --> 00:24:37.132
<00:24:33.164>Is <00:24:33.319>it <00:24:33.475>an <00:24:33.630>entire-A <00:24:33.786>spread <00:24:33.941>of <00:24:34.097>all <00:24:34.252>the <00:24:34.408>people <00:24:34.564>within

479
00:24:37.172 --> 00:24:39.952
<00:24:37.172>the <00:24:37.405>organization <00:24:37.638>to <00:24:37.872>really <00:24:38.105>get <00:24:38.338>it <00:24:38.572>through

480
00:24:41.152 --> 00:24:44.952
<00:24:41.152>Yeah. <00:24:41.245>I, <00:24:41.338>I <00:24:41.432>mean, <00:24:41.525>the <00:24:41.618>... <00:24:41.712>What <00:24:41.805>I <00:24:41.898>like <00:24:41.992>to <00:24:42.085>do, <00:24:42.178>Rudy, <00:24:42.272>is <00:24:42.365>have <00:24:42.458>a <00:24:42.552>sample

481
00:24:45.032 --> 00:24:46.802
<00:24:45.032>from <00:24:45.381>all <00:24:45.732>different <00:24:46.081>levels. <00:24:46.432>Uh-

482
00:24:46.802 --> 00:24:46.862
Mm-hmm

483
00:24:46.862 --> 00:24:50.552
<00:24:46.862>... <00:24:46.969>I <00:24:47.077>certainly <00:24:47.185>don't <00:24:47.292>wanna <00:24:47.400>bog <00:24:47.508>down <00:24:47.615>because <00:24:47.723>speed <00:24:47.831>to <00:24:47.938>market <00:24:48.046>is <00:24:48.154>very, <00:24:48.262>very

484
00:24:50.592 --> 00:24:53.222
<00:24:50.592>important. <00:24:50.942>Best <00:24:51.292>practices <00:24:51.642>are <00:24:51.992>key-

485
00:24:53.222 --> 00:24:53.222
Mm-hmm

486
00:24:53.232 --> 00:24:57.092
<00:24:53.232>... <00:24:53.359>but <00:24:53.486>I <00:24:53.613>think <00:24:53.741>if <00:24:53.868>you <00:24:53.995>can <00:24:54.122>let <00:24:54.250>everybody <00:24:54.377>amplify <00:24:54.504>their <00:24:54.632>voice

487
00:24:57.132 --> 00:25:00.952
<00:24:57.132>to <00:24:57.272>governance <00:24:57.412>on <00:24:57.552>the <00:24:57.692>design <00:24:57.832>of <00:24:57.972>governance <00:24:58.112>and <00:24:58.252>the <00:24:58.392>participation <00:24:58.532>in

488
00:25:00.992 --> 00:25:04.322
<00:25:00.992>governance <00:25:01.192>going <00:25:01.392>forward, <00:25:01.591>I <00:25:01.792>think <00:25:01.992>that's <00:25:02.192>very <00:25:02.392>important.

489
00:25:04.352 --> 00:25:07.572
<00:25:04.352>But <00:25:04.468>at <00:25:04.585>the <00:25:04.702>end <00:25:04.818>of <00:25:04.935>the <00:25:05.052>day, <00:25:05.168>you <00:25:05.285>need <00:25:05.402>a <00:25:05.518>very <00:25:05.635>efficient <00:25:05.752>governance.

490
00:25:07.712 --> 00:25:11.412
<00:25:07.712>Um, <00:25:07.912>and <00:25:08.112>that <00:25:08.312>design <00:25:08.512>process, <00:25:08.712>design <00:25:08.912>thinking, <00:25:09.112>creative

491
00:25:11.472 --> 00:25:15.162
<00:25:11.472>thinking, <00:25:11.705>design <00:25:11.938>process <00:25:12.172>will <00:25:12.405>produce <00:25:12.638>something <00:25:12.872>that,

492
00:25:15.832 --> 00:25:19.712
<00:25:15.832>that <00:25:15.972>should <00:25:16.112>be <00:25:16.252>efficient <00:25:16.392>and <00:25:16.532>can <00:25:16.672>be, <00:25:16.812>you <00:25:16.952>know, <00:25:17.092>refined <00:25:17.232>over

493
00:25:19.792 --> 00:25:20.732
time.

494
00:25:20.772 --> 00:25:24.672
<00:25:20.772>Mm-hmm. <00:25:20.947>And <00:25:21.121>I, <00:25:21.297>I <00:25:21.472>think <00:25:21.647>you, <00:25:21.822>you, <00:25:21.996>you <00:25:22.172>mentioned

495
00:25:24.692 --> 00:25:25.792
<00:25:24.692>that <00:25:25.022>work <00:25:25.351>is <00:25:25.682>becoming

496
00:25:26.592 --> 00:25:30.292
<00:25:26.592>m- <00:25:26.792>more <00:25:26.992>modular <00:25:27.192>and <00:25:27.392>task-based. <00:25:27.592>How <00:25:27.792>does <00:25:27.992>that

497
00:25:30.372 --> 00:25:34.172
<00:25:30.372>change <00:25:30.572>careers <00:25:30.772>and <00:25:30.972>internal <00:25:31.172>mobility <00:25:31.372>within <00:25:31.572>the <00:25:31.772>organization?

498
00:25:34.192 --> 00:25:38.172
<00:25:34.192>Because <00:25:34.285>I <00:25:34.378>mean, <00:25:34.472>we <00:25:34.565>all, <00:25:34.658>we <00:25:34.752>all, <00:25:34.845>we're <00:25:34.938>doing <00:25:35.032>our <00:25:35.125>studies <00:25:35.218>at <00:25:35.312>the <00:25:35.405>university, <00:25:35.498>we <00:25:35.592>do

499
00:25:38.312 --> 00:25:41.932
<00:25:38.312>our, <00:25:38.419>our <00:25:38.527>training <00:25:38.635>session <00:25:38.742>at <00:25:38.850>school, <00:25:38.958>and <00:25:39.065>then <00:25:39.173>we <00:25:39.281>step <00:25:39.388>out <00:25:39.496>in <00:25:39.604>the <00:25:39.712>labor

500
00:25:42.032 --> 00:25:45.952
<00:25:42.032>market <00:25:42.125>and <00:25:42.218>we <00:25:42.312>want <00:25:42.405>to <00:25:42.498>make <00:25:42.591>kind <00:25:42.685>of <00:25:42.778>a, <00:25:42.871>achieve <00:25:42.965>a <00:25:43.058>kind <00:25:43.151>of <00:25:43.245>a <00:25:43.338>career <00:25:43.432>level.

501
00:25:45.992 --> 00:25:46.442
<00:25:45.992>I <00:25:46.194>mean, <00:25:46.397>that's

502
00:25:47.292 --> 00:25:50.612
<00:25:47.292>more <00:25:47.385>or <00:25:47.478>less <00:25:47.572>what <00:25:47.665>we <00:25:47.758>have <00:25:47.851>learnt, <00:25:47.945>that <00:25:48.038>is <00:25:48.131>what <00:25:48.225>we <00:25:48.318>have <00:25:48.411>trained, <00:25:48.505>have <00:25:48.598>been <00:25:48.692>trained

503
00:25:50.652 --> 00:25:54.432
<00:25:50.652>for <00:25:50.779>many, <00:25:50.906>many <00:25:51.033>years. <00:25:51.161>What, <00:25:51.288>what, <00:25:51.415>what <00:25:51.542>can <00:25:51.670>we <00:25:51.797>expect <00:25:51.924>now <00:25:52.052>if

504
00:25:54.452 --> 00:25:58.292
<00:25:54.452>people <00:25:54.652>are <00:25:54.852>joining <00:25:55.052>companies <00:25:55.252>and, <00:25:55.452>currently <00:25:55.652>and <00:25:55.852>right

505
00:25:58.352 --> 00:26:01.872
<00:25:58.352>now, <00:25:58.507>what, <00:25:58.663>what, <00:25:58.818>what <00:25:58.974>can <00:25:59.129>we <00:25:59.285>expect <00:25:59.440>for <00:25:59.596>the <00:25:59.752>future?

506
00:26:01.932 --> 00:26:05.852
<00:26:01.932>Yeah. <00:26:02.072>No, <00:26:02.212>it, <00:26:02.352>it's <00:26:02.492>a <00:26:02.632>great <00:26:02.772>question, <00:26:02.912>and <00:26:03.052>for <00:26:03.192>me, <00:26:03.332>it's,

507
00:26:05.872 --> 00:26:09.492
<00:26:05.872>it's <00:26:05.959>one <00:26:06.047>of <00:26:06.134>the <00:26:06.222>things <00:26:06.309>I, <00:26:06.397>I <00:26:06.484>think <00:26:06.572>you're <00:26:06.659>gonna <00:26:06.747>see <00:26:06.834>in <00:26:06.922>the <00:26:07.009>education <00:26:07.097>world <00:26:07.184>is <00:26:07.272>a

508
00:26:09.532 --> 00:26:12.532
<00:26:09.532>consolidation <00:26:09.998>of <00:26:10.465>foundational <00:26:10.932>education.

509
00:26:12.652 --> 00:26:12.862
Mm-hmm.

510
00:26:12.862 --> 00:26:15.932
<00:26:12.862>The <00:26:12.989>quicker <00:26:13.116>... <00:26:13.243>And <00:26:13.371>maybe <00:26:13.498>there's <00:26:13.625>a, <00:26:13.752>there's <00:26:13.880>a <00:26:14.007>partnership <00:26:14.134>with <00:26:14.262>business.

511
00:26:15.952 --> 00:26:19.692
<00:26:15.952>The <00:26:16.107>quicker <00:26:16.263>you <00:26:16.418>can <00:26:16.574>get <00:26:16.729>engaged <00:26:16.885>with <00:26:17.040>business <00:26:17.196>and <00:26:17.352>the

512
00:26:19.772 --> 00:26:23.712
<00:26:19.772>more <00:26:19.947>creative <00:26:20.121>you <00:26:20.297>are <00:26:20.472>around <00:26:20.647>managing <00:26:20.822>agents <00:26:20.996>and <00:26:21.172>looking

513
00:26:23.732 --> 00:26:27.412
<00:26:23.732>for <00:26:23.839>ways <00:26:23.947>to <00:26:24.055>use <00:26:24.162>AI, <00:26:24.270>I <00:26:24.378>think <00:26:24.485>that <00:26:24.593>can <00:26:24.701>take <00:26:24.808>us <00:26:24.916>to <00:26:25.024>the <00:26:25.132>next

514
00:26:27.532 --> 00:26:30.552
<00:26:27.532>level <00:26:27.812>in <00:26:28.091>terms <00:26:28.371>of <00:26:28.651>product <00:26:28.932>innovation-

515
00:26:30.632 --> 00:26:30.642
Mm

516
00:26:30.642 --> 00:26:34.532
<00:26:30.642>... <00:26:30.817>customer <00:26:30.992>satisfaction. <00:26:31.167>You <00:26:31.342>know, <00:26:31.517>JPMorgan <00:26:31.692>Chase <00:26:31.867>said <00:26:32.042>that

517
00:26:34.632 --> 00:26:38.332
<00:26:34.632>AI <00:26:34.748>more <00:26:34.865>than <00:26:34.982>likely <00:26:35.098>very <00:26:35.215>soon <00:26:35.332>will <00:26:35.448>reduce <00:26:35.565>the <00:26:35.682>work <00:26:35.798>week <00:26:35.915>from <00:26:36.032>five

518
00:26:38.372 --> 00:26:42.252
<00:26:38.372>days <00:26:38.472>to <00:26:38.572>four <00:26:38.672>days, <00:26:38.772>which <00:26:38.872>would <00:26:38.972>be <00:26:39.072>quite <00:26:39.172>wonderful <00:26:39.272>for, <00:26:39.372>for, <00:26:39.472>for <00:26:39.572>a <00:26:39.672>lot <00:26:39.772>of

519
00:26:42.312 --> 00:26:46.172
<00:26:42.312>people. <00:26:42.452>But, <00:26:42.591>but <00:26:42.732>I <00:26:42.871>think, <00:26:43.012>I <00:26:43.151>think <00:26:43.292>the <00:26:43.431>quicker <00:26:43.572>you <00:26:43.712>get

520
00:26:46.211 --> 00:26:49.452
<00:26:46.211>out <00:26:46.491>of, <00:26:46.771>universities <00:26:47.051>and <00:26:47.331>engage <00:26:47.611>in

521
00:26:49.512 --> 00:26:50.752
businesses,

522
00:26:52.412 --> 00:26:56.392
<00:26:52.412>basically <00:26:52.567>engage <00:26:52.723>in <00:26:52.878>the <00:26:53.034>application <00:26:53.189>of <00:26:53.345>AI, <00:26:53.500>and <00:26:53.656>if <00:26:53.812>we

523
00:26:56.472 --> 00:27:00.142
<00:26:56.472>can <00:26:56.647>start <00:26:56.822>to <00:26:56.997>drive <00:26:57.172>a <00:26:57.347>culture <00:26:57.522>that's <00:26:57.697>continuous <00:26:57.872>learning

524
00:27:00.252 --> 00:27:03.752
<00:27:00.252>and <00:27:00.485>creative <00:27:00.718>thinking <00:27:00.952>around <00:27:01.185>innovative <00:27:01.418>ways <00:27:01.652>to

525
00:27:03.792 --> 00:27:07.692
<00:27:03.792>transform <00:27:04.025>the <00:27:04.258>business, <00:27:04.492>improve <00:27:04.725>customer <00:27:04.958>satisfaction, <00:27:05.192>and

526
00:27:07.772 --> 00:27:11.692
<00:27:07.772>really, <00:27:07.888>you <00:27:08.005>know, <00:27:08.121>make, <00:27:08.238>make <00:27:08.355>life <00:27:08.472>on, <00:27:08.588>on <00:27:08.705>Earth <00:27:08.822>much <00:27:08.938>better <00:27:09.055>for, <00:27:09.172>for

527
00:27:11.732 --> 00:27:14.832
<00:27:11.732>everybody <00:27:11.907>in, <00:27:12.081>in <00:27:12.257>a <00:27:12.432>way, <00:27:12.607>I <00:27:12.782>think <00:27:12.956>that's <00:27:13.132>great.

528
00:27:14.852 --> 00:27:17.772
<00:27:14.852>And <00:27:15.085>if <00:27:15.318>that <00:27:15.552>means, <00:27:15.785>you <00:27:16.018>know, <00:27:16.252>reduced

529
00:27:17.832 --> 00:27:18.952
workforce-

530
00:27:19.112 --> 00:27:19.162
Mm-hmm

531
00:27:19.162 --> 00:27:22.852
<00:27:19.162>... <00:27:19.255>in <00:27:19.348>terms <00:27:19.442>of, <00:27:19.535>of <00:27:19.628>work <00:27:19.722>week, <00:27:19.815>should <00:27:19.908>I <00:27:20.002>say, <00:27:20.095>in <00:27:20.188>terms <00:27:20.282>of, <00:27:20.375>the <00:27:20.468>time <00:27:20.562>you

532
00:27:22.892 --> 00:27:26.652
<00:27:22.892>spend <00:27:22.999>at <00:27:23.107>work, <00:27:23.215>but <00:27:23.322>the <00:27:23.430>time <00:27:23.538>you <00:27:23.645>spend <00:27:23.753>at <00:27:23.861>work <00:27:23.968>is <00:27:24.076>really <00:27:24.184>focused <00:27:24.292>on

533
00:27:26.692 --> 00:27:30.472
<00:27:26.692>that <00:27:26.867>more <00:27:27.042>value, <00:27:27.217>realization <00:27:27.392>for <00:27:27.567>the <00:27:27.742>business, <00:27:27.917>for <00:27:28.092>your

534
00:27:30.552 --> 00:27:32.592
<00:27:30.552>clients, <00:27:30.901>and <00:27:31.252>even <00:27:31.601>for <00:27:31.952>yourself.

535
00:27:32.632 --> 00:27:36.552
<00:27:32.632>Mm-hmm. <00:27:32.772>And <00:27:32.912>what <00:27:33.052>will, <00:27:33.192>what <00:27:33.332>will <00:27:33.472>then <00:27:33.612>distinguish <00:27:33.752>the <00:27:33.892>most <00:27:34.032>valuable

536
00:27:36.632 --> 00:27:38.652
<00:27:36.632>employees <00:27:36.912>in <00:27:37.192>this <00:27:37.472>kind <00:27:37.752>of <00:27:38.032>AI-powered

537
00:27:38.752 --> 00:27:40.952
organizations?

538
00:27:41.052 --> 00:27:43.532
<00:27:41.052>Yeah. <00:27:41.192>I <00:27:41.331>mean, <00:27:41.472>that, <00:27:41.611>that's <00:27:41.752>a <00:27:41.891>great <00:27:42.032>... <00:27:42.171>What <00:27:42.312>will <00:27:42.452>distinguish?

539
00:27:43.612 --> 00:27:46.612
<00:27:43.612>I, <00:27:43.787>I <00:27:43.962>think <00:27:44.137>number <00:27:44.312>one, <00:27:44.487>somebody <00:27:44.662>that <00:27:44.837>can <00:27:45.012>orchestrate

540
00:27:47.952 --> 00:27:51.652
<00:27:47.952>a, <00:27:48.092>an, <00:27:48.232>an <00:27:48.372>AI <00:27:48.512>operating <00:27:48.652>model, <00:27:48.792>I <00:27:48.932>think <00:27:49.072>is <00:27:49.212>really <00:27:49.352>gonna

541
00:27:51.752 --> 00:27:52.732
<00:27:51.752>stand <00:27:52.634>out.

542
00:27:52.752 --> 00:27:53.152
Mm-hmm.

543
00:27:53.192 --> 00:27:56.332
<00:27:53.192>But <00:27:53.347>I <00:27:53.503>think <00:27:53.658>a <00:27:53.814>person <00:27:53.969>that <00:27:54.125>can <00:27:54.280>look <00:27:54.436>at <00:27:54.592>problems

544
00:27:57.292 --> 00:28:00.872
<00:27:57.292>and <00:27:57.572>architect <00:27:57.851>a <00:27:58.131>solution, <00:27:58.411>a, <00:27:58.692>a

545
00:28:01.052 --> 00:28:04.812
<00:28:01.052>human-machine <00:28:02.452>team

546
00:28:05.052 --> 00:28:08.872
<00:28:05.052>that <00:28:05.192>can <00:28:05.331>actually <00:28:05.472>address <00:28:05.611>that <00:28:05.752>problem, <00:28:05.891>it <00:28:06.032>would, <00:28:06.171>would <00:28:06.312>really <00:28:06.452>shine.

547
00:28:08.912 --> 00:28:11.012
<00:28:08.912>So <00:28:09.262>I <00:28:09.612>really <00:28:09.962>think <00:28:10.312>architects-

548
00:28:11.112 --> 00:28:11.332
Yeah

549
00:28:11.652 --> 00:28:15.572
<00:28:11.652>... <00:28:11.768>that <00:28:11.885>take <00:28:12.002>the <00:28:12.118>new <00:28:12.235>workforce, <00:28:12.352>the <00:28:12.468>digital <00:28:12.585>workforce <00:28:12.702>and <00:28:12.818>the <00:28:12.935>human <00:28:13.052>workforce

550
00:28:15.612 --> 00:28:19.132
<00:28:15.612>together <00:28:15.812>along <00:28:16.012>with <00:28:16.212>the <00:28:16.412>technology <00:28:16.612>and <00:28:16.812>can <00:28:17.012>basically

551
00:28:19.232 --> 00:28:22.252
<00:28:19.232>design <00:28:19.581>solutions <00:28:19.932>that <00:28:20.282>solve <00:28:20.632>problems-

552
00:28:22.272 --> 00:28:22.281
Mm-hmm

553
00:28:22.281 --> 00:28:25.892
<00:28:22.281>... <00:28:22.436>in <00:28:22.592>a <00:28:22.747>trusted <00:28:22.903>way, <00:28:23.058>I <00:28:23.214>think <00:28:23.369>will <00:28:23.525>excel <00:28:23.681>tremendously.

554
00:28:25.912 --> 00:28:29.112
<00:28:25.912>Mm-hmm. <00:28:26.039>Do <00:28:26.166>you <00:28:26.293>think <00:28:26.421>it's <00:28:26.548>needed <00:28:26.675>that <00:28:26.802>we <00:28:26.930>have <00:28:27.057>a <00:28:27.184>kind <00:28:27.312>of

555
00:28:29.172 --> 00:28:32.142
<00:28:29.172>counterweight, <00:28:29.872>in <00:28:30.572>organizations?

556
00:28:32.192 --> 00:28:35.781
<00:28:32.192>Because <00:28:32.308>I <00:28:32.425>mean, <00:28:32.542>it's <00:28:32.658>a <00:28:32.775>little <00:28:32.892>bit <00:28:33.008>like, <00:28:33.125>like, <00:28:33.242>like <00:28:33.358>yin <00:28:33.475>and <00:28:33.592>yang.

557
00:28:35.832 --> 00:28:39.112
<00:28:35.832>There's <00:28:35.939>always <00:28:36.047>a <00:28:36.155>good <00:28:36.262>energy <00:28:36.370>and <00:28:36.478>a <00:28:36.585>negative <00:28:36.693>energy, <00:28:36.801>a <00:28:36.908>positive <00:28:37.016>energy <00:28:37.124>and <00:28:37.232>a

558
00:28:39.152 --> 00:28:42.561
<00:28:39.152>negative <00:28:39.268>energy. <00:28:39.385>Do <00:28:39.502>you <00:28:39.618>think <00:28:39.735>there's <00:28:39.852>a <00:28:39.968>kind <00:28:40.085>of <00:28:40.202>a <00:28:40.318>need <00:28:40.435>for <00:28:40.552>...

559
00:28:42.592 --> 00:28:46.272
<00:28:42.592>I <00:28:42.692>mean, <00:28:42.792>in, <00:28:42.892>in <00:28:42.992>many <00:28:43.092>cases <00:28:43.192>right <00:28:43.292>now, <00:28:43.392>I <00:28:43.492>think <00:28:43.592>it's <00:28:43.692>HR <00:28:43.792>that's <00:28:43.892>the <00:28:43.992>role,

560
00:28:46.392 --> 00:28:50.332
<00:28:46.392>still <00:28:46.508>the <00:28:46.625>role <00:28:46.742>of <00:28:46.858>HR <00:28:46.975>to <00:28:47.092>be <00:28:47.208>this <00:28:47.325>kind <00:28:47.442>of <00:28:47.558>human <00:28:47.675>counterweight <00:28:47.792>within

561
00:28:50.372 --> 00:28:53.811
<00:28:50.372>an <00:28:50.547>organization <00:28:50.722>to <00:28:50.897>take <00:28:51.072>care <00:28:51.247>about <00:28:51.422>mental <00:28:51.597>health, <00:28:51.772>about

562
00:28:53.952 --> 00:28:56.222
<00:28:53.952>wellbeing, <00:28:54.185>about <00:28:54.418>all <00:28:54.652>this <00:28:54.885>kind <00:28:55.118>of <00:28:55.352>...

563
00:28:56.251 --> 00:28:59.902
<00:28:56.251>Do <00:28:56.367>you <00:28:56.484>think <00:28:56.601>we <00:28:56.717>need <00:28:56.834>this <00:28:56.951>kind <00:28:57.067>of <00:28:57.184>counterweight <00:28:57.301>in, <00:28:57.417>in <00:28:57.534>the <00:28:57.651>similar

564
00:29:00.072 --> 00:29:03.452
<00:29:00.072>form <00:29:00.212>or <00:29:00.351>in <00:29:00.492>another <00:29:00.631>form <00:29:00.772>and, <00:29:00.911>or, <00:29:01.052>or, <00:29:01.191>or <00:29:01.331>is <00:29:01.472>it

565
00:29:03.512 --> 00:29:05.812
obsolete?

566
00:29:05.852 --> 00:29:09.652
<00:29:05.852>Well, <00:29:05.979>I, <00:29:06.106>I, <00:29:06.233>you <00:29:06.361>know, <00:29:06.488>I <00:29:06.615>think <00:29:06.742>HR <00:29:06.870>is <00:29:06.997>gonna <00:29:07.124>play <00:29:07.252>certainly

567
00:29:09.692 --> 00:29:10.932
<00:29:09.692>different <00:29:09.971>roles, <00:29:10.250>and <00:29:10.529>I <00:29:10.808>think-

568
00:29:10.952 --> 00:29:11.102
Mm-hmm

569
00:29:11.392 --> 00:29:14.912
<00:29:11.392>... <00:29:11.547>the <00:29:11.703>psychological <00:29:11.858>wellbeing <00:29:12.014>of <00:29:12.169>your <00:29:12.325>workforce <00:29:12.480>is <00:29:12.636>very, <00:29:12.792>very

570
00:29:14.972 --> 00:29:18.772
<00:29:14.972>important. <00:29:15.112>You <00:29:15.252>know, <00:29:15.392>we'd <00:29:15.532>be <00:29:15.672>misleading <00:29:15.812>ourselves <00:29:15.952>if <00:29:16.091>we <00:29:16.232>weren't <00:29:16.372>heading

571
00:29:18.832 --> 00:29:22.212
<00:29:18.832>into <00:29:18.972>a <00:29:19.112>very <00:29:19.252>anxiety <00:29:19.392>time <00:29:19.532>for <00:29:19.672>our <00:29:19.812>workforce, <00:29:19.952>especially <00:29:20.092>in <00:29:20.232>the

572
00:29:22.252 --> 00:29:25.572
<00:29:22.252>technology <00:29:22.392>space, <00:29:22.532>especially <00:29:22.672>for <00:29:22.812>code <00:29:22.952>or <00:29:23.091>so <00:29:23.232>on <00:29:23.371>and <00:29:23.512>so <00:29:23.652>forth.

573
00:29:25.592 --> 00:29:25.972
Yeah.

574
00:29:26.072 --> 00:29:29.972
<00:29:26.072>Um, <00:29:26.199>so <00:29:26.326>I <00:29:26.453>really <00:29:26.581>think <00:29:26.708>when, <00:29:26.835>when <00:29:26.962>I <00:29:27.090>say <00:29:27.217>a <00:29:27.344>human-centric <00:29:27.472>leadership

575
00:29:30.172 --> 00:29:33.392
<00:29:30.172>and <00:29:30.299>a <00:29:30.426>governance <00:29:30.553>model, <00:29:30.681>that <00:29:30.808>governance <00:29:30.935>model <00:29:31.062>needs <00:29:31.190>to <00:29:31.317>look <00:29:31.444>after <00:29:31.572>the

576
00:29:33.492 --> 00:29:34.552
<00:29:33.492>wellbeing <00:29:33.969>of <00:29:34.446>your-

577
00:29:34.572 --> 00:29:34.701
Mm-hmm

578
00:29:34.712 --> 00:29:38.592
<00:29:34.712>... <00:29:34.852>your <00:29:34.992>employees <00:29:35.132>and, <00:29:35.272>and <00:29:35.412>really <00:29:35.552>be <00:29:35.692>creative <00:29:35.831>in <00:29:35.972>itself, <00:29:36.112>in

579
00:29:38.632 --> 00:29:41.652
<00:29:38.632>itself <00:29:38.982>by <00:29:39.332>creating <00:29:39.682>different <00:29:40.032>roles,

580
00:29:42.572 --> 00:29:46.032
<00:29:42.572>and <00:29:42.747>meaning <00:29:42.922>to <00:29:43.097>work, <00:29:43.272>right? <00:29:43.447>Is <00:29:43.622>very, <00:29:43.797>very <00:29:43.972>important.

581
00:29:46.072 --> 00:29:50.032
<00:29:46.072>But, <00:29:46.199>but <00:29:46.326>in <00:29:46.453>the <00:29:46.581>two <00:29:46.708>scenarios <00:29:46.835>that <00:29:46.962>we <00:29:47.090>have, <00:29:47.217>we <00:29:47.344>have <00:29:47.472>where

582
00:29:50.112 --> 00:29:54.032
<00:29:50.112>AI <00:29:50.228>leads <00:29:50.345>and <00:29:50.462>drives <00:29:50.578>the <00:29:50.695>bus, <00:29:50.812>or <00:29:50.928>we <00:29:51.045>have <00:29:51.162>where <00:29:51.278>we <00:29:51.395>have <00:29:51.512>human-driven

583
00:29:54.732 --> 00:29:55.932
innovation.

584
00:29:56.112 --> 00:29:56.132
Mm-hmm.

585
00:29:56.142 --> 00:30:00.112
<00:29:56.142>And <00:29:56.269>if <00:29:56.396>we <00:29:56.523>have <00:29:56.651>human-driven <00:29:56.778>innovation, <00:29:56.905>we'll <00:29:57.032>have <00:29:57.160>a <00:29:57.287>more <00:29:57.414>ethical, <00:29:57.542>less

586
00:30:00.152 --> 00:30:04.092
<00:30:00.152>biased, <00:30:00.432>more <00:30:00.712>secure, <00:30:00.992>more <00:30:01.272>trustworthy <00:30:01.552>environment,

587
00:30:04.292 --> 00:30:08.212
<00:30:04.292>I <00:30:04.399>believe. <00:30:04.507>And, <00:30:04.615>and <00:30:04.722>I <00:30:04.830>think <00:30:04.938>it's <00:30:05.045>up <00:30:05.153>to <00:30:05.261>HR <00:30:05.368>to, <00:30:05.476>to <00:30:05.584>play <00:30:05.692>a

588
00:30:08.252 --> 00:30:12.092
<00:30:08.252>role, <00:30:08.368>to <00:30:08.485>understand <00:30:08.601>the <00:30:08.718>empathy <00:30:08.835>with <00:30:08.952>the <00:30:09.068>workforce, <00:30:09.185>but <00:30:09.302>to <00:30:09.418>really <00:30:09.535>give <00:30:09.652>a

589
00:30:12.152 --> 00:30:15.932
<00:30:12.152>roadmap <00:30:12.292>or <00:30:12.432>a <00:30:12.572>guidance <00:30:12.712>to <00:30:12.852>the <00:30:12.992>workforce <00:30:13.132>on <00:30:13.272>how <00:30:13.412>you <00:30:13.552>navigate

590
00:30:15.972 --> 00:30:17.072
<00:30:15.972>through <00:30:16.962>this-

591
00:30:17.252 --> 00:30:17.442
Mm-hmm

592
00:30:17.712 --> 00:30:18.852
<00:30:17.712>... <00:30:17.917>to <00:30:18.122>a <00:30:18.327>better <00:30:18.532>place, <00:30:18.738>right?

593
00:30:19.652 --> 00:30:22.172
<00:30:19.652>That <00:30:19.885>means <00:30:20.118>big <00:30:20.352>changes <00:30:20.585>for <00:30:20.818>HR <00:30:21.052>organizations.

594
00:30:22.192 --> 00:30:25.392
<00:30:22.192>So <00:30:22.299>the <00:30:22.407>new <00:30:22.515>role <00:30:22.622>for <00:30:22.730>HR <00:30:22.838>is <00:30:22.945>definitely <00:30:23.053>having <00:30:23.161>a <00:30:23.268>seat <00:30:23.376>at <00:30:23.484>the <00:30:23.592>big

595
00:30:25.432 --> 00:30:29.072
<00:30:25.432>table, <00:30:25.587>being <00:30:25.743>a <00:30:25.898>strategic <00:30:26.054>partner <00:30:26.209>for <00:30:26.365>the <00:30:26.520>rest <00:30:26.676>of <00:30:26.832>the

596
00:30:29.132 --> 00:30:32.332
<00:30:29.132>organization <00:30:29.332>and, <00:30:29.532>and <00:30:29.732>helping <00:30:29.932>driving <00:30:30.132>the <00:30:30.332>business, <00:30:30.532>right?

597
00:30:32.392 --> 00:30:35.012
<00:30:32.392>Yeah. <00:30:32.858>Yeah, <00:30:33.325>100%. <00:30:33.792>Yeah.

598
00:30:35.052 --> 00:30:37.472
<00:30:35.052>Mm-hmm. <00:30:35.252>If <00:30:35.452>you <00:30:35.651>look <00:30:35.851>five <00:30:36.052>to <00:30:36.252>10 <00:30:36.452>years

599
00:30:37.512 --> 00:30:41.196
<00:30:37.512>ahead-What <00:30:37.712>will <00:30:37.912>be <00:30:38.111>the <00:30:38.312>most <00:30:38.512>future <00:30:38.712>radio <00:30:38.912>organizat-

600
00:30:41.336 --> 00:30:44.256
<00:30:41.336>what, <00:30:41.476>what <00:30:41.616>do, <00:30:41.756>will <00:30:41.896>the <00:30:42.036>most <00:30:42.176>future <00:30:42.316>radio <00:30:42.456>organization <00:30:42.596>have <00:30:42.736>in

601
00:30:44.336 --> 00:30:45.736
common?

602
00:30:45.816 --> 00:30:47.976
<00:30:45.816>Uh, <00:30:46.049>I'm <00:30:46.282>sorry, <00:30:46.516>what <00:30:46.749>was <00:30:46.982>that, <00:30:47.216>Rudy?

603
00:30:48.056 --> 00:30:51.496
<00:30:48.056>If <00:30:48.143>you <00:30:48.231>look <00:30:48.318>five <00:30:48.406>to <00:30:48.493>10 <00:30:48.581>years <00:30:48.668>ahead, <00:30:48.756>which <00:30:48.843>is <00:30:48.931>very <00:30:49.018>difficult, <00:30:49.106>but <00:30:49.193>what <00:30:49.281>do <00:30:49.368>you <00:30:49.456>think

604
00:30:51.556 --> 00:30:55.536
<00:30:51.556>will <00:30:51.711>the <00:30:51.867>most <00:30:52.022>future <00:30:52.178>radio <00:30:52.333>organization <00:30:52.489>have <00:30:52.644>in <00:30:52.800>common <00:30:52.956>when

605
00:30:55.576 --> 00:30:59.456
<00:30:55.576>it <00:30:55.856>comes <00:30:56.136>to <00:30:56.416>talent <00:30:56.696>and <00:30:56.976>AI?

606
00:30:59.576 --> 00:31:01.096
<00:30:59.576>What <00:30:59.849>will <00:31:00.123>they <00:31:00.396>have <00:31:00.670>in <00:31:00.944>common?

607
00:31:01.216 --> 00:31:07.056
Um...

608
00:31:08.276 --> 00:31:10.556
<00:31:08.276>And <00:31:08.392>I <00:31:08.509>need <00:31:08.626>to, <00:31:08.742>I <00:31:08.859>need <00:31:08.976>to <00:31:09.092>kind <00:31:09.209>of <00:31:09.326>think <00:31:09.442>about <00:31:09.559>this <00:31:09.676>one.

609
00:31:10.576 --> 00:31:10.956
<00:31:10.576>I <00:31:10.918>mean,

610
00:31:11.756 --> 00:31:14.556
<00:31:11.756>I, <00:31:11.931>I <00:31:12.106>think <00:31:12.281>a <00:31:12.456>common <00:31:12.631>understanding <00:31:12.806>of <00:31:12.981>the <00:31:13.156>seriousness-

611
00:31:15.876 --> 00:31:16.026
Mm-hmm

612
00:31:16.056 --> 00:31:16.065
<00:31:16.056>... <00:31:16.060>of <00:31:16.064>AI-

613
00:31:16.065 --> 00:31:16.065
Mm-hmm

614
00:31:16.065 --> 00:31:19.076
<00:31:16.065>... <00:31:16.298>and <00:31:16.531>the <00:31:16.765>risks <00:31:16.998>associated <00:31:17.231>with <00:31:17.465>it.

615
00:31:19.196 --> 00:31:22.745
<00:31:19.196>Um, <00:31:19.429>I, <00:31:19.662>I <00:31:19.896>think <00:31:20.129>an <00:31:20.362>understanding <00:31:20.596>on

616
00:31:23.536 --> 00:31:26.416
<00:31:23.536>the <00:31:23.816>pressure <00:31:24.096>of, <00:31:24.376>of <00:31:24.656>the <00:31:24.936>workforce.

617
00:31:26.436 --> 00:31:26.986
Mm-hmm.

618
00:31:27.216 --> 00:31:31.116
<00:31:27.216>Um, <00:31:27.315>and, <00:31:27.416>and <00:31:27.515>I <00:31:27.616>think <00:31:27.716>hopefully <00:31:27.815>an <00:31:27.916>understanding <00:31:28.015>that <00:31:28.116>we <00:31:28.216>need <00:31:28.315>to <00:31:28.416>share <00:31:28.515>our <00:31:28.616>best

619
00:31:31.126 --> 00:31:35.076
<00:31:31.126>practices <00:31:31.242>and <00:31:31.359>thought <00:31:31.476>leaderships <00:31:31.592>on <00:31:31.709>how <00:31:31.826>we <00:31:31.942>navigate <00:31:32.059>this <00:31:32.176>a- <00:31:32.292>as <00:31:32.409>we <00:31:32.526>go

620
00:31:35.136 --> 00:31:38.696
<00:31:35.136>forward. <00:31:35.416>Um, <00:31:35.696>and <00:31:35.976>then <00:31:36.255>obviously, <00:31:36.536>you

621
00:31:38.756 --> 00:31:42.736
<00:31:38.756>know, <00:31:38.956>in- <00:31:39.156>inspiring <00:31:39.356>people <00:31:39.556>for <00:31:39.756>continuous <00:31:39.956>learning, <00:31:40.156>for

622
00:31:42.856 --> 00:31:46.776
<00:31:42.856>innovation, <00:31:43.011>and <00:31:43.167>meaning <00:31:43.322>in <00:31:43.478>work, <00:31:43.633>I <00:31:43.789>think <00:31:43.944>is, <00:31:44.100>is, <00:31:44.256>is

623
00:31:46.816 --> 00:31:48.356
<00:31:46.816>gonna <00:31:47.278>be <00:31:47.740>very <00:31:48.202>important.

624
00:31:48.376 --> 00:31:51.536
<00:31:48.376>Mm-hmm. <00:31:48.576>I <00:31:48.776>mean, <00:31:48.976>we're <00:31:49.176>coming <00:31:49.376>to <00:31:49.576>the <00:31:49.776>end.

625
00:31:51.556 --> 00:31:55.516
<00:31:51.556>Uh, <00:31:51.656>time <00:31:51.756>is <00:31:51.856>passing <00:31:51.956>by <00:31:52.056>so <00:31:52.156>quickly, <00:31:52.256>and <00:31:52.356>I <00:31:52.456>want <00:31:52.556>to <00:31:52.656>play <00:31:52.756>a <00:31:52.856>quick <00:31:52.956>round

626
00:31:55.556 --> 00:31:59.316
<00:31:55.556>of <00:31:55.638>this <00:31:55.720>or <00:31:55.803>that <00:31:55.885>with <00:31:55.967>you <00:31:56.050>at <00:31:56.132>the <00:31:56.214>end. <00:31:56.297>I <00:31:56.379>do <00:31:56.461>it <00:31:56.544>all, <00:31:56.626>with <00:31:56.708>all <00:31:56.791>my <00:31:56.873>guests, <00:31:56.956>and

627
00:31:59.796 --> 00:32:03.656
<00:31:59.796>I <00:31:59.889>would <00:31:59.982>ask <00:32:00.076>you <00:32:00.169>to <00:32:00.262>give <00:32:00.356>me <00:32:00.449>a <00:32:00.542>kind <00:32:00.636>of <00:32:00.729>a <00:32:00.822>quick <00:32:00.916>following <00:32:01.009>your <00:32:01.102>instinct, <00:32:01.196>and

628
00:32:03.716 --> 00:32:07.456
<00:32:03.716>give <00:32:03.815>me <00:32:03.916>a <00:32:04.015>quick <00:32:04.116>answer <00:32:04.216>on <00:32:04.315>the <00:32:04.416>two <00:32:04.515>topics <00:32:04.616>that <00:32:04.716>I <00:32:04.815>drop <00:32:04.916>towards <00:32:05.015>you, <00:32:05.116>so

629
00:32:08.536 --> 00:32:11.936
<00:32:08.536>. <00:32:08.676>And <00:32:08.816>I <00:32:08.956>want <00:32:09.096>to <00:32:09.236>start <00:32:09.376>with <00:32:09.516>AI <00:32:09.656>regulations <00:32:09.796>or <00:32:09.936>AI

630
00:32:12.036 --> 00:32:14.376
innovation.

631
00:32:14.436 --> 00:32:17.956
<00:32:14.436>Yeah, <00:32:14.636>I <00:32:14.836>mean, <00:32:15.035>the <00:32:15.235>regulations <00:32:15.436>and <00:32:15.636>innovations, <00:32:15.836>to

632
00:32:18.016 --> 00:32:21.896
<00:32:18.016>me, <00:32:18.143>I, <00:32:18.270>I'm, <00:32:18.397>I'm, <00:32:18.525>I'm <00:32:18.652>less <00:32:18.779>concerned <00:32:18.906>with, <00:32:19.034>with, <00:32:19.161>with <00:32:19.288>the <00:32:19.416>innovations

633
00:32:21.976 --> 00:32:23.606
<00:32:21.976>part <00:32:22.176>'cause <00:32:22.376>I <00:32:22.576>think <00:32:22.776>that, <00:32:22.976>that, <00:32:23.176>that's <00:32:23.376>all-

634
00:32:23.616 --> 00:32:23.626
Mm-hmm

635
00:32:23.996 --> 00:32:27.196
<00:32:23.996>... <00:32:24.171>running <00:32:24.346>fine. <00:32:24.521>The <00:32:24.696>regulations <00:32:24.871>are <00:32:25.046>very, <00:32:25.221>very <00:32:25.396>important.

636
00:32:27.236 --> 00:32:30.846
<00:32:27.236>I <00:32:27.336>mean, <00:32:27.436>if <00:32:27.536>you, <00:32:27.636>if <00:32:27.736>you <00:32:27.836>look <00:32:27.936>at <00:32:28.036>the <00:32:28.136>risks <00:32:28.236>landscape <00:32:28.336>that's <00:32:28.436>out <00:32:28.536>there, <00:32:28.636>it's-

637
00:32:30.916 --> 00:32:31.016
Yeah

638
00:32:31.026 --> 00:32:32.996
<00:32:31.026>... <00:32:31.306>it's <00:32:31.586>increasing <00:32:31.866>significantly. <00:32:32.146>All <00:32:32.426>right?

639
00:32:33.006 --> 00:32:33.006
Yeah.

640
00:32:33.036 --> 00:32:36.436
<00:32:33.036>We've <00:32:33.316>over <00:32:33.596>100-plus <00:32:33.876>AI-related <00:32:34.156>lawsuits <00:32:34.436>across

641
00:32:36.996 --> 00:32:39.976
<00:32:36.996>eight <00:32:37.229>categories <00:32:37.462>now, <00:32:37.696>and <00:32:37.929>that's <00:32:38.162>increasing <00:32:38.396>daily.

642
00:32:39.996 --> 00:32:40.096
Yeah.

643
00:32:40.106 --> 00:32:43.416
<00:32:40.106>You <00:32:40.306>know, <00:32:40.506>billions <00:32:40.706>in <00:32:40.906>potential <00:32:41.106>liability <00:32:41.306>tied <00:32:41.506>to

644
00:32:43.516 --> 00:32:46.796
<00:32:43.516>third-party <00:32:43.866>failures. <00:32:44.216>Um, <00:32:44.566>you <00:32:44.916>know,

645
00:32:46.876 --> 00:32:50.256
<00:32:46.876>innovation <00:32:47.076>without <00:32:47.276>governance <00:32:47.476>is <00:32:47.676>a <00:32:47.876>legal <00:32:48.076>risk <00:32:48.276>going

646
00:32:50.376 --> 00:32:51.356
forward.

647
00:32:51.396 --> 00:32:51.526
Yeah.

648
00:32:51.616 --> 00:32:54.536
<00:32:51.616>Um, <00:32:51.791>so, <00:32:51.966>so <00:32:52.141>again, <00:32:52.316>I, <00:32:52.491>I <00:32:52.666>think, <00:32:52.841>I <00:32:53.016>think

649
00:32:55.076 --> 00:32:57.356
<00:32:55.076>organizations, <00:32:55.309>I <00:32:55.542>think <00:32:55.776>if, <00:32:56.009>if, <00:32:56.242>if, <00:32:56.476>if

650
00:32:58.496 --> 00:33:01.656
<00:32:58.496>they <00:32:58.846>look <00:32:59.196>at <00:32:59.546>AI <00:32:59.896>evolution-

651
00:33:02.376 --> 00:33:02.596
Yeah

652
00:33:02.876 --> 00:33:05.836
<00:33:02.876>... <00:33:02.992>and, <00:33:03.109>and <00:33:03.226>they <00:33:03.342>look <00:33:03.459>it <00:33:03.576>at, <00:33:03.692>at <00:33:03.809>the <00:33:03.926>same <00:33:04.042>window <00:33:04.159>as, <00:33:04.276>as

653
00:33:05.916 --> 00:33:07.556
cybersecurity-

654
00:33:07.636 --> 00:33:07.976
Yeah

655
00:33:08.236 --> 00:33:11.816
<00:33:08.236>... <00:33:08.343>from <00:33:08.451>a <00:33:08.559>risk <00:33:08.666>perspective, <00:33:08.774>I <00:33:08.882>think <00:33:08.989>that's <00:33:09.097>a <00:33:09.205>good <00:33:09.312>thing, <00:33:09.420>and <00:33:09.528>I <00:33:09.636>think

656
00:33:11.876 --> 00:33:13.696
<00:33:11.876>governance <00:33:12.156>need <00:33:12.436>to <00:33:12.716>obviously <00:33:12.995>manage <00:33:13.276>this-

657
00:33:13.756 --> 00:33:13.826
Mm-hmm

658
00:33:13.826 --> 00:33:15.376
<00:33:13.826>... <00:33:14.291>manage <00:33:14.756>that <00:33:15.221>too.

659
00:33:15.496 --> 00:33:18.026
<00:33:15.496>Uh, <00:33:15.846>human <00:33:16.196>judgment <00:33:16.546>or <00:33:16.896>algorithmic

660
00:33:18.156 --> 00:33:19.716
precision?

661
00:33:20.456 --> 00:33:24.076
<00:33:20.456>Ah, <00:33:20.630>human <00:33:20.805>judgment. <00:33:20.981>So <00:33:21.156>I <00:33:21.331>think <00:33:21.505>it's <00:33:21.680>a <00:33:21.856>combination.

662
00:33:24.116 --> 00:33:26.756
<00:33:24.116>I <00:33:24.291>think <00:33:24.466>you <00:33:24.641>need <00:33:24.816>to <00:33:24.991>inspect <00:33:25.166>what <00:33:25.341>you <00:33:25.516>expect-

663
00:33:26.836 --> 00:33:26.866
Mm-hmm

664
00:33:26.866 --> 00:33:30.746
<00:33:26.866>... <00:33:26.993>and <00:33:27.120>because <00:33:27.247>I <00:33:27.375>think <00:33:27.502>AI <00:33:27.629>is <00:33:27.756>gonna <00:33:27.884>do <00:33:28.011>some <00:33:28.138>interesting <00:33:28.266>ting,

665
00:33:30.756 --> 00:33:33.546
<00:33:30.756>things, <00:33:30.956>but <00:33:31.156>you <00:33:31.356>really <00:33:31.556>need <00:33:31.756>to <00:33:31.956>validate <00:33:32.156>it.

666
00:33:33.576 --> 00:33:33.666
And-

667
00:33:33.666 --> 00:33:33.686
Mm-hmm

668
00:33:33.686 --> 00:33:36.306
<00:33:33.686>... <00:33:33.841>a- <00:33:33.997>and <00:33:34.152>I <00:33:34.308>think <00:33:34.463>that's <00:33:34.619>what, <00:33:34.774>y- <00:33:34.930>you <00:33:35.086>know,

669
00:33:36.396 --> 00:33:40.356
<00:33:36.396>human-centered <00:33:36.571>AI <00:33:36.745>solutions <00:33:36.921>are <00:33:37.096>is <00:33:37.271>humans <00:33:37.446>will <00:33:37.620>take <00:33:37.796>the

670
00:33:40.396 --> 00:33:42.376
<00:33:40.396>insights <00:33:40.862>from <00:33:41.329>AI <00:33:41.796>and-

671
00:33:42.396 --> 00:33:42.546
Mm-hmm

672
00:33:42.576 --> 00:33:45.856
<00:33:42.576>... <00:33:42.751>w- <00:33:42.926>will <00:33:43.101>approve <00:33:43.276>agents <00:33:43.451>to <00:33:43.626>do <00:33:43.801>certain <00:33:43.976>tasks.

673
00:33:45.876 --> 00:33:45.886
Mm-hmm.

674
00:33:45.896 --> 00:33:48.426
<00:33:45.896>But <00:33:46.129>I <00:33:46.362>think <00:33:46.596>it <00:33:46.829>needs <00:33:47.062>constant <00:33:47.296>monitoring-

675
00:33:48.556 --> 00:33:48.746
Mm-hmm

676
00:33:48.746 --> 00:33:52.636
<00:33:48.746>... <00:33:48.853>and <00:33:48.961>I <00:33:49.069>think <00:33:49.176>a <00:33:49.284>combination, <00:33:49.392>is, <00:33:49.499>is <00:33:49.607>probably <00:33:49.715>the <00:33:49.822>best, <00:33:49.930>best <00:33:50.038>way <00:33:50.146>to

677
00:33:52.656 --> 00:33:53.396
go.

678
00:33:53.436 --> 00:33:57.026
<00:33:53.436>Okay. <00:33:53.636>Another <00:33:53.836>one, <00:33:54.035>learning <00:33:54.235>by <00:33:54.436>doing <00:33:54.636>or <00:33:54.836>structured

679
00:33:57.196 --> 00:34:01.056
<00:33:57.196>training <00:33:57.312>if <00:33:57.429>it <00:33:57.545>comes <00:33:57.662>to <00:33:57.779>bringing <00:33:57.896>people <00:33:58.012>to, <00:33:58.129>to <00:33:58.245>AI <00:33:58.362>or <00:33:58.479>to <00:33:58.596>use

680
00:34:01.136 --> 00:34:02.416
AI?

681
00:34:02.496 --> 00:34:06.196
<00:34:02.496>Ah, <00:34:02.623>yes. <00:34:02.750>So <00:34:02.877>I <00:34:03.005>think <00:34:03.132>you <00:34:03.259>need <00:34:03.386>a <00:34:03.514>foundation <00:34:03.641>of <00:34:03.768>structured <00:34:03.896>training-

682
00:34:06.216 --> 00:34:06.226
Yeah

683
00:34:06.226 --> 00:34:10.216
<00:34:06.226>... <00:34:06.366>but <00:34:06.506>you <00:34:06.646>definitely <00:34:06.786>need <00:34:06.926>learning <00:34:07.066>in <00:34:07.206>the <00:34:07.346>experience, <00:34:07.486>and <00:34:07.626>that's

684
00:34:10.236 --> 00:34:10.316
why-

685
00:34:10.336 --> 00:34:10.516
Yeah

686
00:34:10.836 --> 00:34:12.917
<00:34:10.835>... <00:34:10.963>I'm <00:34:11.090>a <00:34:11.217>big <00:34:11.345>fan <00:34:11.472>of <00:34:11.599>learning <00:34:11.726>in <00:34:11.854>the <00:34:11.981>flow <00:34:12.108>of <00:34:12.235>work.

687
00:34:12.957 --> 00:34:14.556
<00:34:12.956>I'm <00:34:13.190>a <00:34:13.423>big <00:34:13.656>fan <00:34:13.890>of <00:34:14.123>failing <00:34:14.357>fast-

688
00:34:14.616 --> 00:34:14.707
Yeah

689
00:34:14.756 --> 00:34:16.816
<00:34:14.755>... <00:34:15.036>in <00:34:15.315>secure <00:34:15.596>and <00:34:15.875>safe <00:34:16.156>environments.

690
00:34:16.917 --> 00:34:19.196
<00:34:16.917>Um, <00:34:17.616>but <00:34:18.317>definitely.

691
00:34:19.316 --> 00:34:23.176
<00:34:19.315>Uh, <00:34:19.423>if <00:34:19.531>it <00:34:19.639>comes <00:34:19.746>to <00:34:19.854>AI <00:34:19.962>adoption, <00:34:20.069>do <00:34:20.177>you <00:34:20.285>go <00:34:20.392>for <00:34:20.500>speed <00:34:20.608>or <00:34:20.716>for

692
00:34:23.276 --> 00:34:23.857
governance

693
00:34:25.476 --> 00:34:26.326
first?

694
00:34:26.476 --> 00:34:29.796
<00:34:26.476>I <00:34:26.709>would <00:34:26.942>say <00:34:27.176>g- <00:34:27.409>governance <00:34:27.642>first. <00:34:27.876>Uh-

695
00:34:29.806 --> 00:34:29.806
Mm-hmm

696
00:34:29.806 --> 00:34:33.496
<00:34:29.806>... <00:34:29.922>I <00:34:30.039>would <00:34:30.156>say <00:34:30.272>speed <00:34:30.389>to <00:34:30.505>market <00:34:30.622>is <00:34:30.739>very, <00:34:30.856>very <00:34:30.972>important, <00:34:31.089>but <00:34:31.206>have

697
00:34:33.656 --> 00:34:36.596
<00:34:33.656>a <00:34:33.855>trust <00:34:34.056>foundation <00:34:34.255>to <00:34:34.456>ensure <00:34:34.656>your <00:34:34.855>risks <00:34:35.056>are

698
00:34:36.616 --> 00:34:37.786
minimized.

699
00:34:37.857 --> 00:34:38.026
Mm-hmm.

700
00:34:38.026 --> 00:34:41.756
<00:34:38.025>Um, <00:34:38.181>I'd <00:34:38.337>rather <00:34:38.492>be <00:34:38.648>a <00:34:38.803>little <00:34:38.959>slower, <00:34:39.114>but <00:34:39.270>be <00:34:39.426>trustworthy-

701
00:34:41.796 --> 00:34:42.026
Mm-hmm

702
00:34:42.026 --> 00:34:44.476
<00:34:42.025>... <00:34:42.181>than <00:34:42.337>to <00:34:42.492>act <00:34:42.648>and, <00:34:42.803>and, <00:34:42.959>and <00:34:43.114>blow <00:34:43.270>things <00:34:43.426>up.

703
00:34:44.496 --> 00:34:48.236
<00:34:44.496>Mm-hmm. <00:34:44.846>Uh, <00:34:45.196>AI <00:34:45.546>copilots <00:34:45.896>or

704
00:34:48.296 --> 00:34:50.397
<00:34:48.295>fully <00:34:48.995>autonomous <00:34:49.696>agents?

705
00:34:50.496 --> 00:34:54.486
<00:34:50.496>Aha. <00:34:50.696>Uh, <00:34:50.896>that's <00:34:51.096>a <00:34:51.296>tricky <00:34:51.496>one <00:34:51.696>'cause <00:34:51.896>I

706
00:34:54.556 --> 00:34:57.765
<00:34:54.556>use <00:34:54.731>both, <00:34:54.906>right? <00:34:55.081>Um, <00:34:55.255>a- <00:34:55.431>and <00:34:55.606>I <00:34:55.781>would <00:34:55.956>say

707
00:34:57.936 --> 00:35:01.296
<00:34:57.936>that <00:34:58.111>to <00:34:58.286>me <00:34:58.461>it <00:34:58.636>doesn't <00:34:58.811>matter <00:34:58.986>what <00:34:59.161>type <00:34:59.336>of

708
00:35:01.356 --> 00:35:05.256
<00:35:01.356>technology <00:35:01.483>we're <00:35:01.610>using <00:35:01.737>as <00:35:01.865>long <00:35:01.992>as <00:35:02.119>the <00:35:02.246>technology <00:35:02.374>does, <00:35:02.501>does <00:35:02.628>what <00:35:02.756>it's

709
00:35:05.265 --> 00:35:07.476
<00:35:05.265>supposed <00:35:05.545>to <00:35:05.825>do <00:35:06.105>and <00:35:06.384>it's <00:35:06.665>trustworthy.

710
00:35:07.576 --> 00:35:07.765
Um-

711
00:35:07.765 --> 00:35:07.876
Mm-hmm

712
00:35:08.256 --> 00:35:11.156
<00:35:08.256>... <00:35:08.395>so <00:35:08.536>again, <00:35:08.676>I <00:35:08.816>think <00:35:08.955>it <00:35:09.096>vary <00:35:09.236>in, <00:35:09.375>in <00:35:09.516>different <00:35:09.656>situations.

713
00:35:11.196 --> 00:35:11.556
<00:35:11.196>You <00:35:11.520>know,

714
00:35:13.016 --> 00:35:16.756
<00:35:13.016>Copilot <00:35:13.216>supports <00:35:13.416>me <00:35:13.616>on <00:35:13.816>a <00:35:14.016>daily <00:35:14.216>basis, <00:35:14.416>but-

715
00:35:16.816 --> 00:35:16.866
Mm-hmm

716
00:35:16.866 --> 00:35:20.576
<00:35:16.866>... <00:35:16.982>the <00:35:17.099>jet <00:35:17.216>is, <00:35:17.332>is <00:35:17.449>a <00:35:17.566>beautiful <00:35:17.682>thing <00:35:17.799>too, <00:35:17.916>so, <00:35:18.032>I <00:35:18.149>would <00:35:18.266>say

717
00:35:20.636 --> 00:35:21.516
both.

718
00:35:21.536 --> 00:35:25.526
<00:35:21.536>Mm-hmm. <00:35:21.663>And <00:35:21.790>if <00:35:21.917>it <00:35:22.045>comes <00:35:22.172>to <00:35:22.299>skills, <00:35:22.426>is <00:35:22.554>it <00:35:22.681>more <00:35:22.808>the <00:35:22.936>generalists

719
00:35:25.596 --> 00:35:28.616
<00:35:25.596>or <00:35:25.829>the <00:35:26.062>specialists <00:35:26.296>in <00:35:26.529>the <00:35:26.762>AI <00:35:26.996>area?

720
00:35:28.676 --> 00:35:30.966
<00:35:28.676>I <00:35:28.956>think <00:35:29.236>the <00:35:29.516>specialists <00:35:29.796>are <00:35:30.076>gonna...

721
00:35:31.216 --> 00:35:35.046
<00:35:31.216>I, <00:35:31.332>I <00:35:31.449>think <00:35:31.566>as <00:35:31.682>we <00:35:31.799>go <00:35:31.915>forward, <00:35:32.032>again, <00:35:32.149>if <00:35:32.266>we <00:35:32.382>develop <00:35:32.499>that <00:35:32.616>mindset,

722
00:35:35.116 --> 00:35:38.686
<00:35:35.116>that <00:35:35.316>skill, <00:35:35.516>that <00:35:35.716>innovation, <00:35:35.916>appetite <00:35:36.116>to <00:35:36.316>look <00:35:36.516>at

723
00:35:38.816 --> 00:35:42.186
<00:35:38.816>problems <00:35:39.049>and, <00:35:39.282>and <00:35:39.515>architect <00:35:39.749>solutions, <00:35:39.982>I <00:35:40.216>think

724
00:35:42.356 --> 00:35:45.946
<00:35:42.356>specialize <00:35:42.531>in <00:35:42.706>certain <00:35:42.881>areas <00:35:43.056>like <00:35:43.231>healthcare, <00:35:43.406>like <00:35:43.581>pharma, <00:35:43.756>like,

725
00:35:46.256 --> 00:35:50.036
<00:35:46.256>telecommunications, <00:35:46.455>I <00:35:46.656>think <00:35:46.856>that's <00:35:47.056>gonna, <00:35:47.256>that's, <00:35:47.455>that's <00:35:47.656>gonna

726
00:35:50.116 --> 00:35:53.456
<00:35:50.116>really <00:35:50.223>produce <00:35:50.331>the <00:35:50.439>biggest <00:35:50.546>value <00:35:50.654>for <00:35:50.762>our <00:35:50.869>clients <00:35:50.977>and <00:35:51.085>the <00:35:51.192>career <00:35:51.300>growth <00:35:51.408>for <00:35:51.516>our

727
00:35:53.536 --> 00:35:55.016
employees.

728
00:35:55.076 --> 00:35:59.016
<00:35:55.076>Really <00:35:55.163>cool. <00:35:55.251>And <00:35:55.338>the <00:35:55.426>last <00:35:55.513>question <00:35:55.601>that <00:35:55.688>I <00:35:55.776>ask <00:35:55.863>all <00:35:55.951>my <00:35:56.038>guests <00:35:56.126>as <00:35:56.213>well <00:35:56.301>is, <00:35:56.388>if <00:35:56.476>Aladdin

729
00:35:59.076 --> 00:36:02.896
<00:35:59.076>with <00:35:59.158>his <00:35:59.240>magic <00:35:59.323>lamp <00:35:59.405>would <00:35:59.487>show <00:35:59.570>up <00:35:59.652>at <00:35:59.734>you <00:35:59.817>now <00:35:59.899>and <00:35:59.981>would <00:36:00.064>say, <00:36:00.146>"Joe, <00:36:00.228>I <00:36:00.311>give <00:36:00.393>you <00:36:00.476>one

730
00:36:02.936 --> 00:36:05.176
<00:36:02.936>wish <00:36:03.169>for <00:36:03.402>free," <00:36:03.636>what <00:36:03.869>would <00:36:04.102>it <00:36:04.336>be?

731
00:36:06.776 --> 00:36:10.616
<00:36:06.776>The <00:36:06.931>one <00:36:07.087>wish <00:36:07.242>for <00:36:07.398>free <00:36:07.553>would, <00:36:07.709>would <00:36:07.864>be <00:36:08.020>that, <00:36:08.176>that

732
00:36:10.716 --> 00:36:14.376
<00:36:10.716>really <00:36:11.182>all, <00:36:11.649>government, <00:36:12.116>state,

733
00:36:14.436 --> 00:36:17.816
<00:36:14.436>local, <00:36:14.786>private <00:36:15.136>industries <00:36:15.486>understand <00:36:15.836>the

734
00:36:17.856 --> 00:36:21.036
<00:36:17.856>importance <00:36:18.089>of <00:36:18.322>harnessing <00:36:18.556>AI <00:36:18.789>and <00:36:19.022>not <00:36:19.256>letting-

735
00:36:21.056 --> 00:36:21.066
Mm-hmm

736
00:36:21.116 --> 00:36:23.076
<00:36:21.116>... <00:36:21.396>AI <00:36:21.676>get <00:36:21.956>out <00:36:22.236>of <00:36:22.516>control.

737
00:36:23.096 --> 00:36:23.326
Mm-hmm.

738
00:36:23.396 --> 00:36:27.276
<00:36:23.396>And <00:36:23.596>really <00:36:23.796>understand <00:36:23.996>the <00:36:24.196>importance <00:36:24.396>of <00:36:24.596>keeping <00:36:24.796>the

739
00:36:27.376 --> 00:36:29.626
<00:36:27.376>humans <00:36:27.609>in <00:36:27.842>the <00:36:28.076>loop <00:36:28.309>and <00:36:28.542>keeping <00:36:28.776>them-

740
00:36:29.626 --> 00:36:29.626
Mm-hmm

741
00:36:29.696 --> 00:36:33.616
<00:36:29.696>... <00:36:29.812>at <00:36:29.929>a <00:36:30.046>high <00:36:30.162>level <00:36:30.279>of <00:36:30.395>management <00:36:30.512>and <00:36:30.629>orchestration <00:36:30.746>because <00:36:30.862>I, <00:36:30.979>I <00:36:31.096>think

742
00:36:33.656 --> 00:36:36.976
<00:36:33.656>it's <00:36:33.796>good <00:36:33.936>for <00:36:34.076>mankind <00:36:34.216>that <00:36:34.356>we, <00:36:34.496>we <00:36:34.636>keep <00:36:34.776>humans <00:36:34.916>in <00:36:35.056>the

743
00:36:37.016 --> 00:36:40.056
<00:36:37.016>loop <00:36:37.249>and <00:36:37.482>we <00:36:37.716>keep <00:36:37.949>control <00:36:38.182>of <00:36:38.416>AI,

744
00:36:41.296 --> 00:36:43.936
<00:36:41.296>because <00:36:41.451>I, <00:36:41.607>I <00:36:41.762>think <00:36:41.918>it <00:36:42.073>has <00:36:42.229>a <00:36:42.384>potential <00:36:42.540>of, <00:36:42.696>of

745
00:36:43.996 --> 00:36:46.716
<00:36:43.996>getting <00:36:44.346>slightly <00:36:44.696>out <00:36:45.046>of <00:36:45.396>control.

746
00:36:46.796 --> 00:36:50.636
<00:36:46.796>Really <00:36:46.923>cool. <00:36:47.050>Joe, <00:36:47.177>it <00:36:47.305>was <00:36:47.432>a <00:36:47.559>pleasure <00:36:47.686>having <00:36:47.814>you <00:36:47.941>on <00:36:48.068>Cappuccino <00:36:48.196>with

747
00:36:50.656 --> 00:36:52.156
<00:36:50.656>HR. <00:36:50.848>Thank <00:36:51.041>you <00:36:51.234>very <00:36:51.427>much <00:36:51.620>for <00:36:51.813>the <00:36:52.006>time.

748
00:36:52.176 --> 00:36:55.016
<00:36:52.176>I <00:36:52.409>think <00:36:52.642>we <00:36:52.875>could <00:36:53.109>continue <00:36:53.342>for <00:36:53.576>hours.

749
00:36:55.076 --> 00:36:58.936
<00:36:55.076>And <00:36:55.216>anyhow, <00:36:55.356>I <00:36:55.496>think <00:36:55.636>we're <00:36:55.776>having <00:36:55.916>two <00:36:56.056>in-person <00:36:56.196>congresses <00:36:56.336>this <00:36:56.476>year,

750
00:36:59.016 --> 00:37:02.976
<00:36:59.016>so <00:36:59.191>probably <00:36:59.366>if <00:36:59.541>the <00:36:59.716>audience, <00:36:59.891>is <00:37:00.066>curious <00:37:00.241>enough, <00:37:00.416>we

751
00:37:03.036 --> 00:37:05.126
<00:37:03.036>could <00:37:03.269>probably, <00:37:03.502>they <00:37:03.736>could <00:37:03.969>probably <00:37:04.202>see <00:37:04.436>you.

752
00:37:05.156 --> 00:37:09.016
<00:37:05.156>I <00:37:05.256>mean, <00:37:05.356>it's, <00:37:05.456>we, <00:37:05.556>we <00:37:05.656>haven't <00:37:05.756>discussed <00:37:05.856>it <00:37:05.956>in <00:37:06.056>detail, <00:37:06.156>but <00:37:06.256>probably <00:37:06.356>you <00:37:06.456>can <00:37:06.556>make

753
00:37:09.056 --> 00:37:11.226
<00:37:09.056>it, <00:37:09.231>you <00:37:09.406>come <00:37:09.581>to <00:37:09.756>one <00:37:09.931>of <00:37:10.106>our <00:37:10.281>conferences <00:37:10.456>in...

754
00:37:11.956 --> 00:37:15.676
<00:37:11.956>Easiest <00:37:12.072>way <00:37:12.189>would <00:37:12.306>probably <00:37:12.422>be <00:37:12.539>San <00:37:12.656>Jose <00:37:12.772>in <00:37:12.889>September <00:37:13.006>in, <00:37:13.122>in, <00:37:13.239>in <00:37:13.356>the

755
00:37:15.716 --> 00:37:19.496
<00:37:15.716>US <00:37:15.843>to <00:37:15.970>see <00:37:16.097>you <00:37:16.225>on <00:37:16.352>stage <00:37:16.479>and, <00:37:16.606>and, <00:37:16.734>and, <00:37:16.861>and <00:37:16.988>listen <00:37:17.116>to

756
00:37:19.556 --> 00:37:22.496
<00:37:19.556>you <00:37:19.696>and <00:37:19.836>get <00:37:19.976>more <00:37:20.116>of <00:37:20.256>your <00:37:20.396>thoughts <00:37:20.536>and, <00:37:20.676>and, <00:37:20.816>and, <00:37:20.956>and

757
00:37:22.556 --> 00:37:25.156
<00:37:22.556>expertise. <00:37:22.756>Thank <00:37:22.956>you <00:37:23.156>very <00:37:23.356>much <00:37:23.556>for <00:37:23.756>your <00:37:23.956>time.

758
00:37:25.176 --> 00:37:29.136
<00:37:25.176>It <00:37:25.269>was <00:37:25.362>great <00:37:25.456>to <00:37:25.549>have <00:37:25.642>you. <00:37:25.736>And <00:37:25.829>the <00:37:25.922>audience, <00:37:26.016>please <00:37:26.109>stay <00:37:26.202>tuned <00:37:26.296>for <00:37:26.389>what's <00:37:26.482>c- <00:37:26.576>come

759
00:37:29.196 --> 00:37:31.026
<00:37:29.196>next. <00:37:29.662>Thank <00:37:30.129>you. <00:37:30.596>Bye-bye.

760
00:37:31.076 --> 00:37:32.876
<00:37:31.076>Thank <00:37:31.276>you, <00:37:31.476>Rudy. <00:37:31.676>Thanks <00:37:31.876>so <00:37:32.076>much. <00:37:32.276>Take <00:37:32.476>care.

761
00:37:32.996 --> 00:37:35.156
Bye-bye.

762
00:37:36.996 --> 00:37:38.926
<00:37:36.996>Thank <00:37:37.229>you <00:37:37.462>for <00:37:37.696>watching <00:37:37.929>Cappuccino <00:37:38.162>with <00:37:38.396>HR.

763
00:37:38.976 --> 00:37:42.606
<00:37:38.976>If <00:37:39.083>you <00:37:39.191>enjoy <00:37:39.299>this <00:37:39.406>kind <00:37:39.514>of <00:37:39.622>conversations, <00:37:39.729>please <00:37:39.837>don't <00:37:39.945>forget <00:37:40.052>to <00:37:40.160>hit <00:37:40.268>the <00:37:40.376>subscribe

764
00:37:42.616 --> 00:37:46.216
<00:37:42.616>button, <00:37:42.743>then <00:37:42.870>you <00:37:42.997>get <00:37:43.125>all <00:37:43.252>this <00:37:43.379>kind <00:37:43.506>of <00:37:43.634>upfront <00:37:43.761>information, <00:37:43.888>new <00:37:44.016>upcoming

765
00:37:46.236 --> 00:37:50.196
<00:37:46.236>episodes, <00:37:46.363>and <00:37:46.490>all <00:37:46.617>my <00:37:46.745>nice <00:37:46.872>guests. <00:37:46.999>Cappuccino <00:37:47.126>with <00:37:47.254>HR <00:37:47.381>is <00:37:47.508>brought <00:37:47.636>to

766
00:37:50.256 --> 00:37:53.896
<00:37:50.256>you <00:37:50.395>by <00:37:50.536>WeAreDevelopers, <00:37:50.676>Europe's <00:37:50.816>number <00:37:50.955>one <00:37:51.096>developer <00:37:51.236>community <00:37:51.375>and <00:37:51.516>the <00:37:51.656>leading

767
00:37:53.996 --> 00:37:57.916
<00:37:53.996>platform <00:37:54.196>for <00:37:54.396>connecting <00:37:54.596>HR <00:37:54.796>and <00:37:54.996>companies <00:37:55.196>together <00:37:55.396>with

768
00:37:58.096 --> 00:38:01.836
<00:37:58.096>developers. <00:37:58.236>If <00:37:58.376>you <00:37:58.516>want <00:37:58.656>to <00:37:58.796>learn <00:37:58.936>more, <00:37:59.076>visit <00:37:59.216>us <00:37:59.356>on <00:37:59.496>wearedevelopers.com.

769
00:38:01.936 --> 00:38:05.236
<00:38:01.936>Thank <00:38:02.043>you <00:38:02.151>again <00:38:02.259>for <00:38:02.366>watching <00:38:02.474>and <00:38:02.582>see <00:38:02.689>you <00:38:02.797>next <00:38:02.905>time <00:38:03.012>on <00:38:03.120>Cappuccino <00:38:03.228>with <00:38:03.336>HR.