WEBVTT

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<00:00:01.260>Hello <00:00:01.460>there. <00:00:01.660>Max <00:00:01.859>Hunter <00:00:02.060>here, <00:00:02.260>the <00:00:02.460>Chief <00:00:02.660>Joy

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<00:00:04.740>Officer. <00:00:04.940>Indeed, <00:00:05.140>both <00:00:05.340>of <00:00:05.540>those <00:00:05.740>things <00:00:05.940>are <00:00:06.140>true.

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<00:00:08.260>It's <00:00:08.353>not <00:00:08.446>my <00:00:08.540>stage <00:00:08.633>name. <00:00:08.726>I'll <00:00:08.820>tell <00:00:08.913>you <00:00:09.006>a <00:00:09.100>little <00:00:09.193>bit <00:00:09.286>more <00:00:09.379>about <00:00:09.473>what <00:00:09.566>a <00:00:09.660>Chief

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<00:00:12.220>Joy <00:00:12.420>Officer <00:00:12.620>is <00:00:12.820>and <00:00:13.020>does <00:00:13.220>later. <00:00:13.420>I'm <00:00:13.620>here

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<00:00:16.280>as <00:00:16.514>co-founder <00:00:16.747>and <00:00:16.980>representing <00:00:17.214>Motivators <00:00:17.447>at <00:00:17.680>Work.

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<00:00:20.380>We <00:00:20.613>work <00:00:20.846>with <00:00:21.080>startups, <00:00:21.313>scale-ups, <00:00:21.546>corporates <00:00:21.779>across

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<00:00:24.280>industries, <00:00:24.480>across <00:00:24.680>geographies, <00:00:24.880>and <00:00:25.080>our <00:00:25.280>fundamental <00:00:25.480>principle <00:00:25.680>is

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<00:00:32.080>build <00:00:32.254>trust, <00:00:32.430>and <00:00:32.604>to <00:00:32.780>co-create <00:00:32.955>a <00:00:33.129>better <00:00:33.305>future <00:00:33.480>together.

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<00:00:36.600>And <00:00:36.707>we <00:00:36.815>work <00:00:36.923>with <00:00:37.030>teams <00:00:37.138>across <00:00:37.246>the <00:00:37.353>globe <00:00:37.461>to <00:00:37.569>help <00:00:37.676>them <00:00:37.784>do <00:00:37.892>exactly <00:00:38.000>that.

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<00:00:40.800>Myself <00:00:41.080>and <00:00:41.360>my <00:00:41.640>co-founder, <00:00:41.919>Judith <00:00:42.199>Raaijmakers,

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<00:00:48.220>later. <00:00:48.360>But <00:00:48.500>for <00:00:48.640>now, <00:00:48.780>I'm <00:00:48.920>going <00:00:49.060>to <00:00:49.199>talk <00:00:49.339>to <00:00:49.480>you <00:00:49.620>about

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<00:00:51.880>decoding <00:00:52.160>how <00:00:52.440>to <00:00:52.720>create <00:00:53.000>motivated <00:00:53.280>teams.

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<00:00:56.780>The <00:00:56.955>one <00:00:57.130>thing <00:00:57.305>that <00:00:57.480>AI <00:00:57.655>definitely <00:00:57.830>cannot <00:00:58.005>do, <00:00:58.180>well,

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<00:01:00.780>not <00:01:00.980>yet <00:01:01.180>anyway. <00:01:01.380>What <00:01:01.580>is <00:01:01.780>the <00:01:01.980>biggest <00:01:02.180>issue?

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<00:01:04.239>What <00:01:04.367>is <00:01:04.494>the <00:01:04.621>biggest <00:01:04.749>risk <00:01:04.876>in <00:01:05.003>the <00:01:05.130>implementation <00:01:05.258>of <00:01:05.385>AI <00:01:05.512>and <00:01:05.640>all

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<00:01:08.160>the <00:01:08.390>tools <00:01:08.622>that <00:01:08.853>go <00:01:09.084>along <00:01:09.315>with <00:01:09.546>it?

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<00:01:10.860>AI <00:01:10.967>itself <00:01:11.075>is <00:01:11.183>not <00:01:11.290>the <00:01:11.398>biggest <00:01:11.506>risk. <00:01:11.613>The <00:01:11.721>biggest <00:01:11.829>risk <00:01:11.936>is <00:01:12.044>that <00:01:12.152>we <00:01:12.260>become

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<00:01:14.740>more <00:01:15.206>and <00:01:15.673>more <00:01:16.140>isolated,

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<00:01:17.660>that <00:01:17.787>we <00:01:17.914>work <00:01:18.041>more <00:01:18.169>and <00:01:18.296>more <00:01:18.423>individually, <00:01:18.550>and <00:01:18.678>we <00:01:18.805>work <00:01:18.932>more <00:01:19.060>and

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<00:01:21.500>more <00:01:22.013>in <00:01:22.526>silos.

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<00:01:24.039>Yes, <00:01:24.133>there <00:01:24.226>may <00:01:24.320>be <00:01:24.413>some <00:01:24.506>of <00:01:24.600>you <00:01:24.693>who <00:01:24.786>prefer <00:01:24.880>to <00:01:24.973>spend <00:01:25.066>some <00:01:25.160>time <00:01:25.253>working <00:01:25.346>on <00:01:25.440>your

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<00:01:27.900>own, <00:01:28.075>and <00:01:28.250>I <00:01:28.425>would <00:01:28.600>never <00:01:28.775>question <00:01:28.950>that <00:01:29.125>at <00:01:29.300>all.

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<00:01:31.460>However, <00:01:31.740>we've <00:01:32.020>never <00:01:32.300>been <00:01:32.580>more <00:01:32.860>connected.

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<00:01:40.100>async <00:01:40.300>and <00:01:40.500>virtually <00:01:40.699>with <00:01:40.899>people <00:01:41.100>across <00:01:41.300>the <00:01:41.500>world

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<00:01:44.420>in <00:01:44.896>different <00:01:45.374>locations.

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<00:01:46.520>We've <00:01:46.675>never <00:01:46.831>had <00:01:46.986>more <00:01:47.142>connections <00:01:47.297>online <00:01:47.453>than <00:01:47.608>we've <00:01:47.764>had <00:01:47.920>now.

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<00:01:51.580>And <00:01:51.755>yet <00:01:51.929>it <00:01:52.105>is <00:01:52.280>also <00:01:52.455>a <00:01:52.630>proven <00:01:52.804>stat <00:01:52.980>that

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<00:01:54.840>there <00:01:54.995>is <00:01:55.151>an <00:01:55.306>increase <00:01:55.462>in <00:01:55.617>the <00:01:55.773>amount <00:01:55.928>of <00:01:56.084>feeling <00:01:56.240>isolated

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<00:01:58.960>and <00:01:59.160>depression <00:01:59.360>coming <00:01:59.560>from <00:01:59.760>that. <00:01:59.960>And <00:02:00.160>we <00:02:00.360>know

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<00:02:02.870>that <00:02:02.997>there's <00:02:03.124>definitely <00:02:03.251>an <00:02:03.379>increase <00:02:03.506>in <00:02:03.633>mental <00:02:03.760>health <00:02:03.888>problems <00:02:04.015>with <00:02:04.142>our <00:02:04.270>younger

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people.

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<00:02:08.400>Again, <00:02:08.600>nothing <00:02:08.800>wrong <00:02:09.000>with <00:02:09.200>technology. <00:02:09.400>It <00:02:09.600>can <00:02:09.800>help.

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<00:02:11.880>But <00:02:11.987>the <00:02:12.095>one <00:02:12.203>thing <00:02:12.310>that <00:02:12.418>technology <00:02:12.526>has <00:02:12.633>shown <00:02:12.741>so <00:02:12.849>far <00:02:12.956>is <00:02:13.064>it <00:02:13.172>leaves <00:02:13.280>us

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<00:02:15.640>more <00:02:15.989>separated <00:02:16.339>and <00:02:16.690>more <00:02:17.040>isolated.

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<00:02:20.720>Now, <00:02:20.813>why <00:02:20.906>is <00:02:21.000>that <00:02:21.093>important? <00:02:21.186>Why <00:02:21.280>can <00:02:21.373>we <00:02:21.466>not <00:02:21.560>just <00:02:21.653>get <00:02:21.746>stuff <00:02:21.840>done <00:02:21.933>on <00:02:22.026>our <00:02:22.120>own

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<00:02:24.400>only? <00:02:24.600>Well, <00:02:24.800>we <00:02:25.000>are <00:02:25.200>hardwired <00:02:25.400>as <00:02:25.600>a <00:02:25.800>species

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<00:02:29.000>to <00:02:29.233>want <00:02:29.466>to <00:02:29.700>belong <00:02:29.933>to <00:02:30.166>a <00:02:30.400>tribe.

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<00:02:32.200>It's <00:02:32.327>how <00:02:32.454>we <00:02:32.581>went <00:02:32.709>from <00:02:32.836>being <00:02:32.963>the <00:02:33.090>weakest <00:02:33.218>physical <00:02:33.345>species <00:02:33.472>on <00:02:33.600>the

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<00:02:36.420>planet, <00:02:36.560>most <00:02:36.700>likely, <00:02:36.840>we <00:02:36.980>would <00:02:37.120>lose <00:02:37.260>a <00:02:37.400>fight <00:02:37.540>against <00:02:37.680>most <00:02:37.820>animals,

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<00:02:40.560>to, <00:02:40.700>for <00:02:40.840>right <00:02:40.980>or <00:02:41.120>wrong, <00:02:41.260>running <00:02:41.400>the <00:02:41.540>place <00:02:41.680>because <00:02:41.820>we <00:02:41.960>came

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<00:02:44.320>together, <00:02:44.459>we <00:02:44.600>used <00:02:44.739>our <00:02:44.880>separate <00:02:45.019>strengths, <00:02:45.160>we <00:02:45.299>had <00:02:45.440>each <00:02:45.579>other's <00:02:45.720>backs,

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<00:02:48.280>we <00:02:48.420>formed <00:02:48.560>communities <00:02:48.700>and <00:02:48.840>societies, <00:02:48.980>and <00:02:49.120>we <00:02:49.260>divided <00:02:49.400>labor <00:02:49.540>so <00:02:49.680>that

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<00:02:52.260>we <00:02:52.609>could <00:02:52.959>get <00:02:53.310>more <00:02:53.660>done.

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<00:02:55.960>Anyway, <00:02:56.060>more <00:02:56.160>on <00:02:56.260>that <00:02:56.360>shortly, <00:02:56.460>but <00:02:56.560>I <00:02:56.660>promised <00:02:56.760>to <00:02:56.860>tell <00:02:56.960>you <00:02:57.060>something <00:02:57.160>about <00:02:57.260>the <00:02:57.360>Chief

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<00:02:59.980>Joy <00:03:00.067>Officer, <00:03:00.155>so <00:03:00.242>just <00:03:00.329>bear <00:03:00.417>with <00:03:00.505>me <00:03:00.592>for <00:03:00.679>one <00:03:00.767>minute <00:03:00.855>on <00:03:00.942>that <00:03:01.030>right <00:03:01.117>now <00:03:01.204>because <00:03:01.292>it's <00:03:01.380>an

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<00:03:03.740>important <00:03:03.996>part <00:03:04.253>of <00:03:04.509>the <00:03:04.766>story.

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<00:03:05.760>So <00:03:05.859>I <00:03:05.959>was <00:03:06.060>a <00:03:06.160>Chief <00:03:06.260>Joy <00:03:06.359>Officer. <00:03:06.459>The <00:03:06.560>CJO <00:03:06.660>was <00:03:06.760>a <00:03:06.859>real <00:03:06.959>job <00:03:07.060>in <00:03:07.160>a

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<00:03:09.640>real <00:03:09.920>company <00:03:10.200>on <00:03:10.480>a <00:03:10.760>real <00:03:11.040>C-suite.

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<00:03:13.160>But <00:03:13.276>before <00:03:13.393>I <00:03:13.510>tell <00:03:13.626>you <00:03:13.743>what <00:03:13.859>that <00:03:13.976>entailed, <00:03:14.093>I'll <00:03:14.210>tell <00:03:14.326>you <00:03:14.443>what <00:03:14.560>a

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<00:03:16.480>CJO <00:03:17.179>is <00:03:17.880>not.

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<00:03:20.540>The <00:03:20.656>Chief <00:03:20.773>Joy <00:03:20.890>Officer <00:03:21.006>doesn't <00:03:21.123>go <00:03:21.239>around <00:03:21.356>giving <00:03:21.473>out <00:03:21.590>massages. <00:03:21.706>Sorry <00:03:21.823>about <00:03:21.940>that.

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<00:03:25.220>And <00:03:25.359>no <00:03:25.500>happy <00:03:25.640>endings, <00:03:25.780>although <00:03:25.920>this <00:03:26.060>story <00:03:26.200>should <00:03:26.340>have <00:03:26.480>a <00:03:26.620>happy

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<00:03:28.980>ending <00:03:29.107>in <00:03:29.234>itself. <00:03:29.361>It's <00:03:29.489>not <00:03:29.616>about <00:03:29.743>beanbags <00:03:29.870>in <00:03:29.998>the <00:03:30.125>office <00:03:30.252>or <00:03:30.380>gym

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<00:03:33.000>memberships <00:03:33.140>or <00:03:33.280>fruit <00:03:33.420>bowls. <00:03:33.560>It's <00:03:33.700>not <00:03:33.840>even <00:03:33.980>about <00:03:34.120>beer <00:03:34.260>in <00:03:34.400>the

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<00:03:36.820>fridge <00:03:36.947>on <00:03:37.074>a <00:03:37.201>Friday, <00:03:37.329>although <00:03:37.456>there's <00:03:37.583>definitely <00:03:37.710>nothing <00:03:37.838>wrong <00:03:37.965>with <00:03:38.092>those <00:03:38.220>things.

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<00:03:41.460>But <00:03:41.600>we <00:03:41.740>often <00:03:41.880>describe <00:03:42.020>those <00:03:42.160>as <00:03:42.300>the <00:03:42.440>plaster <00:03:42.580>over <00:03:42.720>the <00:03:42.860>wound.

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<00:03:45.690>"It <00:03:45.777>can <00:03:45.865>be <00:03:45.952>a <00:03:46.040>bit <00:03:46.127>s**t <00:03:46.215>to <00:03:46.302>work <00:03:46.390>here, <00:03:46.477>so <00:03:46.565>here's <00:03:46.652>some <00:03:46.740>things <00:03:46.827>to <00:03:46.915>help <00:03:47.002>you <00:03:47.090>forget

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<00:03:49.720>about <00:03:50.134>it."

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<00:03:52.980>If <00:03:53.155>that's <00:03:53.329>what <00:03:53.505>the <00:03:53.679>Chief <00:03:53.855>Joy <00:03:54.030>Officer <00:03:54.204>was <00:03:54.380>not,

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<00:03:56.200>then <00:03:56.382>what <00:03:56.566>was <00:03:56.749>the <00:03:56.932>Chief <00:03:57.115>Joy <00:03:57.298>Officer?

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<00:03:57.920>Well, <00:03:58.027>I'll <00:03:58.135>tell <00:03:58.243>you <00:03:58.350>what <00:03:58.458>the <00:03:58.566>vision <00:03:58.673>and <00:03:58.781>the <00:03:58.889>mission <00:03:58.996>of <00:03:59.104>the <00:03:59.212>Chief <00:03:59.320>Joy

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<00:04:01.780>Officer <00:04:02.167>role <00:04:02.553>was.

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<00:04:03.950>It <00:04:04.049>was <00:04:04.149>to <00:04:04.250>create <00:04:04.350>a <00:04:04.450>place <00:04:04.549>to <00:04:04.649>work <00:04:04.750>where <00:04:04.850>people <00:04:04.950>wake <00:04:05.049>up <00:04:05.149>on <00:04:05.250>a <00:04:05.350>Monday

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<00:04:07.240>morning <00:04:07.380>and <00:04:07.520>look <00:04:07.660>forward <00:04:07.800>to <00:04:07.940>going <00:04:08.080>back <00:04:08.220>to <00:04:08.360>work, <00:04:08.500>to <00:04:08.640>making

68
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<00:04:11.220>a <00:04:11.634>difference.

69
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<00:04:14.280>A <00:04:14.387>bit <00:04:14.495>of <00:04:14.603>a <00:04:14.710>big <00:04:14.818>vision, <00:04:14.926>maybe <00:04:15.033>I <00:04:15.141>hear <00:04:15.249>you <00:04:15.356>think, <00:04:15.464>but <00:04:15.572>one <00:04:15.680>that

70
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<00:04:18.380>must <00:04:18.519>be <00:04:18.659>worth <00:04:18.800>chasing <00:04:18.940>after, <00:04:19.079>seeing <00:04:19.219>how <00:04:19.360>many <00:04:19.500>of <00:04:19.640>our <00:04:19.779>waking

71
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<00:04:22.140>hours <00:04:22.267>we <00:04:22.394>spend <00:04:22.521>at <00:04:22.649>work. <00:04:22.776>And <00:04:22.903>all <00:04:23.030>the <00:04:23.158>beanbags <00:04:23.285>in <00:04:23.412>the <00:04:23.539>office

72
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<00:04:26.160>in <00:04:26.242>the <00:04:26.324>world, <00:04:26.407>all <00:04:26.489>the <00:04:26.571>fruit <00:04:26.654>bowls, <00:04:26.736>even <00:04:26.818>all <00:04:26.901>the <00:04:26.983>beer <00:04:27.065>in <00:04:27.148>the <00:04:27.230>fridge <00:04:27.312>on <00:04:27.395>a <00:04:27.477>Friday <00:04:27.560>is

73
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<00:04:30.140>not <00:04:30.233>going <00:04:30.326>to <00:04:30.419>make <00:04:30.513>you <00:04:30.606>wake <00:04:30.700>up <00:04:30.793>on <00:04:30.886>a <00:04:30.979>Monday <00:04:31.073>morning <00:04:31.166>and <00:04:31.260>say, <00:04:31.353>"Hooray, <00:04:31.446>I <00:04:31.539>can

74
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<00:04:34.180>go <00:04:34.646>back <00:04:35.113>to <00:04:35.580>work."

75
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<00:04:37.460>It's <00:04:37.567>about <00:04:37.675>many <00:04:37.783>of <00:04:37.890>the <00:04:37.998>other <00:04:38.106>things. <00:04:38.213>It's <00:04:38.321>about <00:04:38.429>the <00:04:38.536>people <00:04:38.644>we <00:04:38.752>work <00:04:38.859>with.

76
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<00:04:40.740>It's <00:04:40.867>about <00:04:40.994>how <00:04:41.121>valued <00:04:41.249>we <00:04:41.376>feel. <00:04:41.503>It's <00:04:41.630>about <00:04:41.758>many <00:04:41.885>of <00:04:42.012>these <00:04:42.140>things.

77
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<00:04:43.620>It's <00:04:43.707>about <00:04:43.795>the <00:04:43.882>job <00:04:43.970>that <00:04:44.057>I <00:04:44.145>do. <00:04:44.232>Do <00:04:44.320>I <00:04:44.407>have <00:04:44.495>autonomy? <00:04:44.582>Do <00:04:44.670>I <00:04:44.757>love <00:04:44.845>what <00:04:44.932>I <00:04:45.020>do?

78
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<00:04:47.540>Do <00:04:47.715>I <00:04:47.890>actually <00:04:48.065>enjoy <00:04:48.240>the <00:04:48.415>content <00:04:48.590>of <00:04:48.765>my <00:04:48.940>work?

79
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<00:04:51.580>When <00:04:51.755>we <00:04:51.930>ask <00:04:52.104>people, <00:04:52.280>what <00:04:52.455>is <00:04:52.630>it <00:04:52.805>that <00:04:52.979>triggers

80
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<00:04:55.520>that <00:04:55.885>Monday <00:04:56.252>morning <00:04:56.618>feeling?

81
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<00:04:58.560>If <00:04:58.647>you <00:04:58.735>think <00:04:58.822>back <00:04:58.910>to <00:04:58.997>a <00:04:59.085>time <00:04:59.172>in <00:04:59.260>your <00:04:59.347>career, <00:04:59.435>even <00:04:59.522>if <00:04:59.610>it's <00:04:59.697>not <00:04:59.785>now, <00:04:59.872>if <00:04:59.960>you

82
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<00:05:02.460>think <00:05:02.703>back <00:05:02.946>to <00:05:03.189>that <00:05:03.432>time,

83
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<00:05:04.880>think <00:05:05.020>about <00:05:05.159>what <00:05:05.300>was <00:05:05.440>it? <00:05:05.580>What <00:05:05.719>was <00:05:05.860>it <00:05:06.000>about <00:05:06.140>my <00:05:06.280>environment?

84
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<00:05:08.560>What <00:05:08.660>was <00:05:08.760>it <00:05:08.860>about <00:05:08.960>my <00:05:09.060>job? <00:05:09.160>What <00:05:09.260>was <00:05:09.360>it <00:05:09.460>that <00:05:09.560>made <00:05:09.660>that <00:05:09.760>Monday <00:05:09.860>morning <00:05:09.960>feeling?

85
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<00:05:13.880>In <00:05:13.973>fact, <00:05:14.066>I'm <00:05:14.159>going <00:05:14.253>to <00:05:14.346>give <00:05:14.440>you <00:05:14.533>30 <00:05:14.626>seconds <00:05:14.719>of <00:05:14.813>silence <00:05:14.906>to <00:05:15.000>think <00:05:15.093>about <00:05:15.186>it <00:05:15.280>for

86
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yourself.

87
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<00:05:21.680>What <00:05:21.835>were <00:05:21.991>the <00:05:22.146>things <00:05:22.302>that <00:05:22.457>made <00:05:22.613>those <00:05:22.768>Monday <00:05:22.924>mornings <00:05:23.080>feel

88
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great?

89
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<00:05:31.720>Now, <00:05:31.836>depending <00:05:31.953>what <00:05:32.070>yours <00:05:32.186>are, <00:05:32.303>obviously <00:05:32.420>yours <00:05:32.536>are <00:05:32.653>yours <00:05:32.770>and <00:05:32.886>are <00:05:33.003>completely <00:05:33.120>valid.

90
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<00:05:35.700>When <00:05:35.840>we <00:05:35.979>ask <00:05:36.120>larger <00:05:36.260>groups <00:05:36.400>this <00:05:36.539>question, <00:05:36.680>the <00:05:36.820>majority <00:05:36.960>of <00:05:37.099>the

91
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<00:05:39.420>answers <00:05:39.520>are <00:05:39.620>about <00:05:39.720>the <00:05:39.820>team <00:05:39.920>that <00:05:40.020>I <00:05:40.120>worked <00:05:40.220>in, <00:05:40.320>the <00:05:40.420>people <00:05:40.520>that <00:05:40.620>I <00:05:40.720>worked <00:05:40.820>with.

92
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<00:05:44.210>The <00:05:44.547>vast <00:05:44.885>majority.

93
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<00:05:47.280>Now, <00:05:47.387>with <00:05:47.495>that <00:05:47.603>in <00:05:47.710>mind, <00:05:47.818>we're <00:05:47.926>now <00:05:48.033>going <00:05:48.141>to <00:05:48.249>talk <00:05:48.356>about <00:05:48.464>how <00:05:48.572>to <00:05:48.679>create

94
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<00:05:51.120>those <00:05:51.247>teams. <00:05:51.374>Because <00:05:51.501>if <00:05:51.629>you <00:05:51.756>or <00:05:51.883>indeed <00:05:52.010>the <00:05:52.138>team <00:05:52.265>that <00:05:52.392>you <00:05:52.520>lead

95
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<00:05:55.100>are <00:05:55.200>walking <00:05:55.300>in <00:05:55.400>on <00:05:55.500>a <00:05:55.600>Monday <00:05:55.700>morning <00:05:55.800>or <00:05:55.900>dialing <00:05:56.000>in <00:05:56.100>on <00:05:56.200>a <00:05:56.300>Monday <00:05:56.400>morning <00:05:56.500>and

96
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<00:05:58.880>looking <00:05:58.996>forward <00:05:59.113>to <00:05:59.230>spending <00:05:59.346>time <00:05:59.463>with <00:05:59.580>those <00:05:59.696>human <00:05:59.813>beings <00:05:59.930>because <00:06:00.046>you've <00:06:00.163>got <00:06:00.280>each

97
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<00:06:02.480>other's <00:06:03.038>backs.

98
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<00:06:04.800>Because <00:06:04.927>you <00:06:05.054>enjoy <00:06:05.181>working <00:06:05.309>together, <00:06:05.436>because <00:06:05.563>you <00:06:05.690>support <00:06:05.818>each <00:06:05.945>other, <00:06:06.072>because <00:06:06.200>you

99
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<00:06:07.280>have <00:06:07.419>a <00:06:07.559>laugh <00:06:07.700>together. <00:06:07.840>Let's <00:06:07.979>not <00:06:08.119>forget <00:06:08.260>the <00:06:08.400>importance <00:06:08.539>of <00:06:08.679>laughter.

100
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<00:06:10.360>To <00:06:10.447>come <00:06:10.535>to <00:06:10.622>that <00:06:10.710>soon <00:06:10.797>as <00:06:10.885>well. <00:06:10.972>That <00:06:11.060>has <00:06:11.147>to <00:06:11.235>be, <00:06:11.322>A, <00:06:11.410>good <00:06:11.497>for <00:06:11.585>that <00:06:11.672>Monday <00:06:11.760>morning

101
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feeling,

102
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<00:06:15.520>and <00:06:15.647>it's <00:06:15.774>a <00:06:15.901>very <00:06:16.029>small <00:06:16.156>leap <00:06:16.283>in <00:06:16.410>logic <00:06:16.538>to <00:06:16.665>go, <00:06:16.792>if <00:06:16.919>I'm

103
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<00:06:19.340>looking <00:06:19.440>forward <00:06:19.539>to <00:06:19.640>going <00:06:19.739>to <00:06:19.840>work <00:06:19.940>on <00:06:20.039>a <00:06:20.140>Monday <00:06:20.239>morning, <00:06:20.340>then <00:06:20.440>I'm <00:06:20.539>more <00:06:20.640>likely <00:06:20.739>to

104
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<00:06:23.260>be <00:06:23.435>productive, <00:06:23.610>get <00:06:23.784>less <00:06:23.960>distracted, <00:06:24.135>want <00:06:24.310>to <00:06:24.485>get <00:06:24.659>s**t

105
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done.

106
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<00:06:28.820>Therefore, <00:06:28.947>it's <00:06:29.074>got <00:06:29.201>to <00:06:29.329>be <00:06:29.456>good <00:06:29.583>for <00:06:29.710>business <00:06:29.838>and <00:06:29.965>for <00:06:30.092>the <00:06:30.219>team.

107
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<00:06:31.980>On <00:06:32.073>the <00:06:32.166>other <00:06:32.260>side <00:06:32.353>of <00:06:32.446>that <00:06:32.540>coin, <00:06:32.633>we <00:06:32.726>know <00:06:32.820>that <00:06:32.913>when <00:06:33.006>teams <00:06:33.100>are <00:06:33.193>not <00:06:33.286>functioning <00:06:33.380>well

108
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<00:06:35.840>together, <00:06:35.947>when <00:06:36.055>they're <00:06:36.163>not <00:06:36.270>collaborating, <00:06:36.378>that <00:06:36.486>a <00:06:36.593>lot <00:06:36.701>of <00:06:36.809>the <00:06:36.916>boss's <00:06:37.024>time, <00:06:37.132>and <00:06:37.240>if

109
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<00:06:39.840>you <00:06:40.015>are <00:06:40.190>a <00:06:40.365>team <00:06:40.540>leader, <00:06:40.715>you <00:06:40.890>might <00:06:41.065>know <00:06:41.240>this,

110
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<00:06:42.540>a <00:06:42.680>lot <00:06:42.820>of <00:06:42.960>the <00:06:43.100>time <00:06:43.240>is <00:06:43.380>spent <00:06:43.520>in, <00:06:43.660>wasted <00:06:43.800>in <00:06:43.940>firefighting,

111
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<00:06:47.060>solving <00:06:47.160>escalations <00:06:47.260>between <00:06:47.360>people <00:06:47.460>that <00:06:47.560>come <00:06:47.660>up <00:06:47.760>to <00:06:47.860>you <00:06:47.960>and <00:06:48.060>have <00:06:48.160>to <00:06:48.260>go <00:06:48.360>down <00:06:48.460>again.

112
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<00:06:51.020>So <00:06:51.102>you <00:06:51.184>haven't <00:06:51.267>got <00:06:51.349>time <00:06:51.431>for <00:06:51.514>any <00:06:51.596>of <00:06:51.678>that <00:06:51.761>strategic <00:06:51.843>work, <00:06:51.925>and <00:06:52.008>a <00:06:52.090>lot <00:06:52.172>of <00:06:52.255>this <00:06:52.337>stuff <00:06:52.419>can

113
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<00:06:54.280>be <00:06:54.649>very

114
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draining.

115
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<00:06:59.180>So, <00:06:59.307>first <00:06:59.434>of <00:06:59.561>all, <00:06:59.689>a <00:06:59.816>little <00:06:59.943>bit <00:07:00.070>of <00:07:00.198>context, <00:07:00.325>and <00:07:00.452>I <00:07:00.580>hinted

116
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<00:07:03.180>at <00:07:03.307>this <00:07:03.434>before. <00:07:03.561>Let's <00:07:03.689>take <00:07:03.816>us <00:07:03.943>back <00:07:04.070>a <00:07:04.198>couple <00:07:04.325>of <00:07:04.452>tens <00:07:04.580>of

117
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<00:07:07.100>thousands <00:07:07.478>of <00:07:07.856>years

118
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<00:07:08.859>to <00:07:08.998>when <00:07:09.138>we <00:07:09.279>were <00:07:09.419>our <00:07:09.558>tribal <00:07:09.698>creatures, <00:07:09.839>which <00:07:09.979>we <00:07:10.119>still <00:07:10.258>are,

119
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<00:07:13.120>living <00:07:13.489>in <00:07:13.858>caves.

120
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<00:07:15.240>It <00:07:15.380>was <00:07:15.520>hardwired <00:07:15.660>into <00:07:15.800>us <00:07:15.940>for <00:07:16.080>each <00:07:16.220>of <00:07:16.360>the <00:07:16.500>following <00:07:16.640>things.

121
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<00:07:20.020>First <00:07:20.147>of <00:07:20.274>all, <00:07:20.401>we <00:07:20.529>would <00:07:20.656>come <00:07:20.783>together <00:07:20.910>around <00:07:21.038>the <00:07:21.165>campfire <00:07:21.292>every <00:07:21.419>evening

122
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<00:07:24.880>to <00:07:25.267>share <00:07:25.654>stories.

123
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<00:07:26.840>We <00:07:26.995>would <00:07:27.151>share <00:07:27.306>stories <00:07:27.462>about, <00:07:27.617>there's <00:07:27.773>a <00:07:27.928>lion <00:07:28.084>over <00:07:28.239>there,

124
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<00:07:31.240>so <00:07:31.356>don't <00:07:31.473>go <00:07:31.590>there <00:07:31.706>tomorrow. <00:07:31.823>There's <00:07:31.940>fruit <00:07:32.056>or <00:07:32.173>food <00:07:32.290>over <00:07:32.406>there, <00:07:32.523>so <00:07:32.640>let's

125
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<00:07:35.180>go <00:07:35.530>hunting <00:07:35.880>over <00:07:36.230>there <00:07:36.580>tomorrow.

126
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<00:07:38.320>Maybe <00:07:38.413>a <00:07:38.506>story <00:07:38.599>about <00:07:38.693>what <00:07:38.786>happened <00:07:38.880>in <00:07:38.973>the <00:07:39.066>cave, <00:07:39.159>so <00:07:39.253>we <00:07:39.346>can <00:07:39.440>learn <00:07:39.533>from <00:07:39.626>each <00:07:39.719>other.

127
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<00:07:42.200>Plus <00:07:42.355>also, <00:07:42.511>that <00:07:42.666>we <00:07:42.822>did <00:07:42.977>have <00:07:43.133>a <00:07:43.288>laugh <00:07:43.444>as <00:07:43.599>well.

128
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<00:07:46.640>We're <00:07:46.795>programmed <00:07:46.951>to <00:07:47.106>take <00:07:47.262>in <00:07:47.417>information <00:07:47.573>through <00:07:47.728>storytelling, <00:07:47.884>not <00:07:48.039>through

129
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<00:07:49.900>PowerPoint, <00:07:50.039>not <00:07:50.179>through <00:07:50.320>Excel, <00:07:50.460>through <00:07:50.599>sitting <00:07:50.739>around <00:07:50.880>the <00:07:51.020>campfire <00:07:51.159>and <00:07:51.299>telling

130
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<00:07:53.400>stories <00:07:53.750>and <00:07:54.099>connecting <00:07:54.450>and <00:07:54.799>engaging.

131
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<00:07:56.320>So <00:07:56.553>we <00:07:56.786>came <00:07:57.020>together <00:07:57.253>intentionally <00:07:57.486>every <00:07:57.719>evening.

132
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<00:08:00.040>Now <00:08:00.195>with <00:08:00.351>this <00:08:00.506>storytelling, <00:08:00.662>with <00:08:00.817>this <00:08:00.973>laughter, <00:08:01.128>we <00:08:01.284>built <00:08:01.440>connection.

133
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<00:08:05.000>In <00:08:05.107>fact, <00:08:05.215>these <00:08:05.323>stories <00:08:05.430>and <00:08:05.538>learning <00:08:05.646>about <00:08:05.753>how <00:08:05.861>each <00:08:05.969>other <00:08:06.076>works <00:08:06.184>and <00:08:06.292>functions, <00:08:06.400>but

134
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<00:08:08.260>also <00:08:08.376>this <00:08:08.493>storytelling <00:08:08.610>to <00:08:08.726>help <00:08:08.843>keep <00:08:08.960>each <00:08:09.076>other <00:08:09.193>safe, <00:08:09.310>and <00:08:09.426>also <00:08:09.543>laughter <00:08:09.659>was

135
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<00:08:12.240>a <00:08:12.380>super <00:08:12.520>important <00:08:12.660>part <00:08:12.800>to <00:08:12.940>create <00:08:13.080>that <00:08:13.220>society <00:08:13.360>and <00:08:13.500>community <00:08:13.640>that

136
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<00:08:16.100>could <00:08:16.216>go <00:08:16.333>on <00:08:16.450>to <00:08:16.566>rule <00:08:16.683>at <00:08:16.800>least <00:08:16.916>the <00:08:17.033>plane, <00:08:17.150>if <00:08:17.266>not <00:08:17.383>the <00:08:17.500>world.

137
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<00:08:20.320>By <00:08:20.495>the <00:08:20.670>way, <00:08:20.844>the <00:08:21.020>importance <00:08:21.195>of <00:08:21.370>laughter <00:08:21.545>is <00:08:21.719>crucial.

138
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<00:08:22.900>It's <00:08:23.007>been <00:08:23.115>physiologically <00:08:23.223>proven <00:08:23.330>that <00:08:23.438>when <00:08:23.546>you <00:08:23.653>laugh <00:08:23.761>eye <00:08:23.869>to <00:08:23.976>eye <00:08:24.084>with <00:08:24.192>another <00:08:24.299>human

139
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<00:08:26.780>being, <00:08:26.979>it <00:08:27.179>forms <00:08:27.380>bonds, <00:08:27.580>physical <00:08:27.780>connections <00:08:27.979>and <00:08:28.179>bonds

140
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<00:08:30.800>that <00:08:31.080>hardwire <00:08:31.360>us <00:08:31.640>into <00:08:31.920>forming <00:08:32.200>communities.

141
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<00:08:33.640>So <00:08:33.722>I'm <00:08:33.804>sure <00:08:33.887>I <00:08:33.969>don't <00:08:34.051>need <00:08:34.134>to <00:08:34.216>tell <00:08:34.298>you, <00:08:34.381>but <00:08:34.463>make <00:08:34.545>sure <00:08:34.628>you <00:08:34.710>don't <00:08:34.792>skimp <00:08:34.875>on <00:08:34.957>having <00:08:35.039>a

142
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<00:08:37.081>laugh <00:08:37.521>at <00:08:37.962>work.

143
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<00:08:39.841>Then, <00:08:39.941>of <00:08:40.041>course, <00:08:40.140>I <00:08:40.241>knew <00:08:40.341>that <00:08:40.441>you, <00:08:40.541>as <00:08:40.640>a <00:08:40.741>member <00:08:40.841>of <00:08:40.941>my <00:08:41.041>tribe, <00:08:41.140>were <00:08:41.241>vulnerable.

144
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<00:08:44.560>If <00:08:44.653>I <00:08:44.746>didn't <00:08:44.839>watch <00:08:44.933>your <00:08:45.026>back <00:08:45.119>whilst <00:08:45.213>you <00:08:45.306>were <00:08:45.400>sleeping, <00:08:45.493>you <00:08:45.586>might <00:08:45.680>get <00:08:45.773>eaten <00:08:45.866>by <00:08:45.959>a

145
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lion,

146
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<00:08:48.980>and <00:08:49.135>vice <00:08:49.291>versa. <00:08:49.446>We <00:08:49.602>knew <00:08:49.757>our <00:08:49.913>own <00:08:50.068>vulnerabilities, <00:08:50.224>therefore, <00:08:50.380>we

147
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<00:08:53.040>had <00:08:53.167>to <00:08:53.294>rely <00:08:53.421>on <00:08:53.549>each <00:08:53.676>other, <00:08:53.803>and <00:08:53.930>we <00:08:54.058>literally <00:08:54.185>had <00:08:54.312>each <00:08:54.439>other's

148
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backs.

149
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<00:08:59.460>Now <00:08:59.537>all <00:08:59.615>of <00:08:59.693>that <00:08:59.771>meant <00:08:59.848>that, <00:08:59.926>of <00:09:00.004>course, <00:09:00.082>on <00:09:00.160>the <00:09:00.237>next <00:09:00.315>day, <00:09:00.393>we <00:09:00.471>could <00:09:00.548>go <00:09:00.626>out <00:09:00.704>and <00:09:00.782>do <00:09:00.860>our

150
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<00:09:02.520>hunting, <00:09:02.647>our <00:09:02.774>nurturing, <00:09:02.901>finding <00:09:03.029>a <00:09:03.156>new <00:09:03.283>cave, <00:09:03.410>and <00:09:03.538>we <00:09:03.665>could <00:09:03.792>create <00:09:03.920>stuff

151
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<00:09:06.300>together, <00:09:06.455>and <00:09:06.611>then <00:09:06.766>come <00:09:06.922>back <00:09:07.077>together <00:09:07.233>again <00:09:07.388>around <00:09:07.544>the <00:09:07.699>campfire.

152
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<00:09:12.100>Why <00:09:12.229>do <00:09:12.358>I <00:09:12.487>tell <00:09:12.616>you <00:09:12.745>this <00:09:12.874>story?

153
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<00:09:14.040>You're <00:09:14.195>thinking, <00:09:14.351>well, <00:09:14.506>surely <00:09:14.662>there's <00:09:14.817>no <00:09:14.973>lions <00:09:15.128>in <00:09:15.284>our <00:09:15.439>offices.

154
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No.

155
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<00:09:20.640>And <00:09:20.747>maybe <00:09:20.855>you <00:09:20.963>say <00:09:21.070>there's <00:09:21.178>also <00:09:21.286>no <00:09:21.393>cavemen <00:09:21.501>with <00:09:21.609>clubs <00:09:21.716>going <00:09:21.824>around <00:09:21.932>hitting <00:09:22.040>each

156
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<00:09:24.020>other. <00:09:24.175>No. <00:09:24.331>But <00:09:24.486>metaphorically <00:09:24.642>speaking, <00:09:24.797>I <00:09:24.953>think <00:09:25.108>we <00:09:25.264>know <00:09:25.420>one

157
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<00:09:27.920>or <00:09:28.153>two <00:09:28.386>people <00:09:28.620>who <00:09:28.853>act <00:09:29.086>like <00:09:29.319>that,

158
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<00:09:30.720>and <00:09:30.875>maybe <00:09:31.031>even <00:09:31.186>those <00:09:31.342>that <00:09:31.497>metaphorically <00:09:31.653>mark <00:09:31.808>their <00:09:31.964>own <00:09:32.120>territory,

159
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too.

160
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<00:09:35.900>No, <00:09:35.987>I <00:09:36.074>tell <00:09:36.162>this <00:09:36.250>story <00:09:36.337>because <00:09:36.425>that <00:09:36.512>is <00:09:36.600>how <00:09:36.687>we're <00:09:36.775>hardwired, <00:09:36.862>and <00:09:36.949>that <00:09:37.037>is <00:09:37.125>the <00:09:37.212>keys <00:09:37.300>to

161
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<00:09:39.500>creating <00:09:40.200>high-performing, <00:09:40.900>motivated,

162
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<00:09:43.220>cohesive, <00:09:43.570>resilient, <00:09:43.920>and <00:09:44.270>effective <00:09:44.620>teams.

163
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<00:09:47.900>So <00:09:47.993>let <00:09:48.086>me <00:09:48.180>decode <00:09:48.273>that <00:09:48.366>for <00:09:48.459>you <00:09:48.553>one <00:09:48.646>step <00:09:48.740>at <00:09:48.833>a <00:09:48.926>time, <00:09:49.020>because <00:09:49.113>these <00:09:49.206>are <00:09:49.300>the

164
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<00:09:51.880>keys <00:09:52.113>to <00:09:52.346>unlocking <00:09:52.580>our <00:09:52.813>methodology, <00:09:53.046>which <00:09:53.280>we

165
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<00:09:55.340>call <00:09:56.690>TogetherShip.

166
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<00:09:58.580>TogetherShip <00:09:58.735>is <00:09:58.891>the <00:09:59.046>way <00:09:59.202>to <00:09:59.357>create <00:09:59.513>cohesive, <00:09:59.668>resilient, <00:09:59.824>and <00:09:59.980>effective

167
00:10:02.300 --> 00:10:06.120
<00:10:02.300>teams, <00:10:02.407>and/or <00:10:02.515>the <00:10:02.623>state <00:10:02.730>a <00:10:02.838>team <00:10:02.946>is <00:10:03.053>when <00:10:03.161>they <00:10:03.269>are <00:10:03.376>at <00:10:03.484>their <00:10:03.592>most <00:10:03.699>cohesive,

168
00:10:06.440 --> 00:10:07.799
<00:10:06.440>resilient, <00:10:07.051>and <00:10:07.663>effective.

169
00:10:10.660 --> 00:10:12.180
<00:10:10.660>The <00:10:10.933>four <00:10:11.207>keys <00:10:11.480>look <00:10:11.754>like <00:10:12.027>this.

170
00:10:13.340 --> 00:10:16.920
<00:10:13.340>First <00:10:13.573>of <00:10:13.806>all, <00:10:14.040>bring <00:10:14.273>people <00:10:14.506>together <00:10:14.740>intentionally.

171
00:10:18.400 --> 00:10:19.680
<00:10:18.400>And <00:10:18.564>I'll <00:10:18.729>give <00:10:18.893>you <00:10:19.058>tips <00:10:19.222>as <00:10:19.387>we <00:10:19.551>go.

172
00:10:20.680 --> 00:10:23.060
<00:10:20.680>Create <00:10:21.146>that <00:10:21.613>campfire <00:10:22.079>experience.

173
00:10:24.340 --> 00:10:26.840
<00:10:24.340>Maybe <00:10:24.540>not <00:10:24.740>every <00:10:24.940>evening, <00:10:25.140>although <00:10:25.340>stand-ups <00:10:25.540>aren't <00:10:25.740>bad.

174
00:10:27.500 --> 00:10:31.320
<00:10:27.500>But <00:10:27.627>especially <00:10:27.754>when <00:10:27.881>you <00:10:28.009>have <00:10:28.136>that <00:10:28.263>golden <00:10:28.390>time <00:10:28.518>together, <00:10:28.645>especially <00:10:28.772>if <00:10:28.900>you

175
00:10:31.360 --> 00:10:34.840
<00:10:31.360>invest <00:10:31.447>time <00:10:31.535>in <00:10:31.622>an <00:10:31.710>offsite <00:10:31.797>where <00:10:31.885>you <00:10:31.972>come <00:10:32.060>together <00:10:32.147>in <00:10:32.235>person, <00:10:32.322>be <00:10:32.410>it <00:10:32.497>one <00:10:32.585>day <00:10:32.672>or <00:10:32.760>two,

176
00:10:35.340 --> 00:10:37.300
<00:10:35.340>or <00:10:35.573>however <00:10:35.806>many <00:10:36.040>days <00:10:36.273>your <00:10:36.506>company <00:10:36.740>takes,

177
00:10:38.340 --> 00:10:38.960
<00:10:38.340>do <00:10:38.619>it <00:10:38.898>intentionally.

178
00:10:40.340 --> 00:10:44.000
<00:10:40.340>What <00:10:40.447>do <00:10:40.555>I <00:10:40.663>mean <00:10:40.770>by <00:10:40.878>that? <00:10:40.986>We <00:10:41.093>always <00:10:41.201>ask <00:10:41.309>the <00:10:41.416>question <00:10:41.524>before <00:10:41.632>we <00:10:41.740>start

179
00:10:44.080 --> 00:10:47.600
<00:10:44.080>to <00:10:44.280>help <00:10:44.480>support <00:10:44.680>designing <00:10:44.880>and <00:10:45.080>moderating <00:10:45.280>such <00:10:45.480>an

180
00:10:47.760 --> 00:10:50.180
<00:10:47.760>experience, <00:10:47.900>and <00:10:48.040>we <00:10:48.180>do <00:10:48.319>this <00:10:48.460>a <00:10:48.600>lot <00:10:48.740>at <00:10:48.880>Motivators <00:10:49.020>at <00:10:49.160>Work,

181
00:10:51.860 --> 00:10:54.360
<00:10:51.860>is, <00:10:52.093>as <00:10:52.326>a <00:10:52.560>consequence <00:10:52.793>of <00:10:53.026>this <00:10:53.260>experience,

182
00:10:55.220 --> 00:10:57.980
<00:10:55.220>what <00:10:55.395>do <00:10:55.570>you <00:10:55.745>want <00:10:55.920>people <00:10:56.095>to <00:10:56.270>feel <00:10:56.445>differently <00:10:56.620>afterwards,

183
00:10:58.920 --> 00:11:02.700
<00:10:58.920>think <00:10:59.120>differently, <00:10:59.319>and <00:10:59.520>consequently <00:10:59.719>do <00:10:59.920>differently <00:11:00.120>as <00:11:00.319>a

184
00:11:02.740 --> 00:11:04.180
<00:11:02.740>consequence <00:11:03.172>of <00:11:03.603>this <00:11:04.036>experience?

185
00:11:05.060 --> 00:11:06.730
<00:11:05.060>Answer <00:11:05.410>those <00:11:05.760>three <00:11:06.109>questions <00:11:06.459>first,

186
00:11:08.240 --> 00:11:11.100
<00:11:08.240>and <00:11:08.473>then <00:11:08.706>design <00:11:08.940>the <00:11:09.173>experience <00:11:09.406>from <00:11:09.640>there.

187
00:11:11.140 --> 00:11:14.020
<00:11:11.140>And <00:11:11.267>I <00:11:11.394>promise <00:11:11.521>you <00:11:11.649>the <00:11:11.776>experience <00:11:11.903>will <00:11:12.030>not <00:11:12.158>be <00:11:12.285>two <00:11:12.412>days <00:11:12.540>of

188
00:11:14.060 --> 00:11:17.940
<00:11:14.060>PowerPoint <00:11:14.526>or <00:11:14.993>one-way <00:11:15.459>presentations.

189
00:11:18.670 --> 00:11:22.020
<00:11:18.670>And <00:11:18.810>it <00:11:18.949>will <00:11:19.089>also <00:11:19.229>not <00:11:19.370>be <00:11:19.510>two <00:11:19.650>days <00:11:19.790>of <00:11:19.930>paintballing, <00:11:20.069>cooking,

190
00:11:22.300 --> 00:11:22.680
sailing.

191
00:11:23.780 --> 00:11:27.520
<00:11:23.780>There's <00:11:23.887>a <00:11:23.995>massive <00:11:24.103>chunk <00:11:24.210>of <00:11:24.318>something <00:11:24.426>in <00:11:24.533>between, <00:11:24.641>which <00:11:24.749>will <00:11:24.856>help <00:11:24.964>your <00:11:25.072>team <00:11:25.180>feel,

192
00:11:27.660 --> 00:11:30.080
<00:11:27.660>think, <00:11:27.815>and <00:11:27.971>do <00:11:28.126>things <00:11:28.282>differently <00:11:28.437>and <00:11:28.593>better <00:11:28.748>as <00:11:28.904>a <00:11:29.060>consequence.

193
00:11:31.120 --> 00:11:33.360
<00:11:31.120>So <00:11:31.353>number <00:11:31.586>one, <00:11:31.820>bring <00:11:32.053>people <00:11:32.286>together <00:11:32.520>intentionally.

194
00:11:34.400 --> 00:11:34.820
<00:11:34.400>Number <00:11:34.778>two,

195
00:11:36.140 --> 00:11:37.620
<00:11:36.140>create <00:11:36.584>real <00:11:37.028>human <00:11:37.472>connection.

196
00:11:39.060 --> 00:11:40.840
<00:11:39.060>Have <00:11:39.260>a <00:11:39.459>laugh <00:11:39.660>together. <00:11:39.859>Don't <00:11:40.060>forget <00:11:40.260>that <00:11:40.459>part.

197
00:11:41.640 --> 00:11:45.240
<00:11:41.640>Learn <00:11:41.795>about <00:11:41.951>how <00:11:42.106>each <00:11:42.262>other <00:11:42.417>ticks. <00:11:42.573>We <00:11:42.728>often <00:11:42.884>use <00:11:43.040>things

198
00:11:45.300 --> 00:11:45.680
like

199
00:11:46.500 --> 00:11:49.840
<00:11:46.500>personality <00:11:46.627>tests, <00:11:46.754>be <00:11:46.881>it <00:11:47.009>DISC <00:11:47.136>or <00:11:47.263>Enneagram <00:11:47.390>or <00:11:47.518>it <00:11:47.645>doesn't <00:11:47.772>really <00:11:47.900>matter.

200
00:11:50.200 --> 00:11:54.120
<00:11:50.200>Find <00:11:50.293>a <00:11:50.386>way <00:11:50.480>to <00:11:50.573>talk <00:11:50.666>about <00:11:50.760>how <00:11:50.853>we <00:11:50.946>tick, <00:11:51.040>how <00:11:51.133>we're <00:11:51.226>different, <00:11:51.320>and <00:11:51.413>how <00:11:51.506>we <00:11:51.600>can

201
00:11:54.160 --> 00:11:56.500
<00:11:54.160>make <00:11:54.393>that <00:11:54.626>complementary <00:11:54.860>as <00:11:55.093>opposed <00:11:55.326>to <00:11:55.560>destructive.

202
00:11:58.200 --> 00:12:00.160
<00:11:58.200>Also, <00:11:58.400>you <00:11:58.600>can <00:11:58.800>share <00:11:59.000>stories, <00:11:59.200>of <00:11:59.400>course, <00:11:59.600>right?

203
00:12:00.200 --> 00:12:04.080
<00:12:00.200>From <00:12:00.307>what <00:12:00.415>was <00:12:00.523>the <00:12:00.630>first <00:12:00.738>concert <00:12:00.846>you <00:12:00.953>went <00:12:01.061>to, <00:12:01.169>through <00:12:01.276>to <00:12:01.384>your <00:12:01.492>first <00:12:01.600>teenage

204
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<00:12:04.140>crush, <00:12:04.340>whatever. <00:12:04.540>Share <00:12:04.740>stories <00:12:04.939>about <00:12:05.140>each <00:12:05.340>other, <00:12:05.540>too

205
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<00:12:09.152>Once <00:12:09.352>you've <00:12:09.552>built <00:12:09.752>that <00:12:09.952>connection, <00:12:10.152>step <00:12:10.352>three, <00:12:10.552>create

206
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<00:12:12.592>vulnerability-based <00:12:13.992>trust.

207
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<00:12:16.312>Why <00:12:16.487>vulnerability-based <00:12:16.662>trust? <00:12:16.837>I <00:12:17.012>hear <00:12:17.187>you <00:12:17.362>think <00:12:17.537>out <00:12:17.712>loud.

208
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<00:12:20.172>Well, <00:12:20.299>because <00:12:20.426>that <00:12:20.553>we've <00:12:20.681>got <00:12:20.808>each <00:12:20.935>other's <00:12:21.062>backs <00:12:21.190>feeling <00:12:21.317>in <00:12:21.444>the <00:12:21.572>cave

209
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<00:12:24.692>only <00:12:24.847>happens <00:12:25.003>if <00:12:25.158>I <00:12:25.314>know <00:12:25.469>that <00:12:25.625>you <00:12:25.780>need <00:12:25.936>my <00:12:26.092>help,

210
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<00:12:27.852>and <00:12:28.044>I <00:12:28.236>need <00:12:28.428>yours.

211
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<00:12:29.792>We <00:12:29.879>can <00:12:29.967>only <00:12:30.054>really <00:12:30.142>truly <00:12:30.229>feel <00:12:30.317>that <00:12:30.404>and <00:12:30.492>do <00:12:30.579>that, <00:12:30.667>which <00:12:30.754>is <00:12:30.842>why <00:12:30.929>it's <00:12:31.017>the <00:12:31.104>key <00:12:31.192>to

212
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collaboration,

213
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<00:12:35.072>if <00:12:35.199>we <00:12:35.326>know <00:12:35.453>that <00:12:35.581>we're <00:12:35.708>both <00:12:35.835>imperfect, <00:12:35.962>we <00:12:36.090>both <00:12:36.217>struggle <00:12:36.344>with <00:12:36.472>some

214
00:12:39.132 --> 00:12:43.092
<00:12:39.132>things, <00:12:39.259>and <00:12:39.386>we <00:12:39.513>both <00:12:39.641>have <00:12:39.768>lives <00:12:39.895>outside <00:12:40.022>of <00:12:40.150>work <00:12:40.277>that <00:12:40.404>also <00:12:40.531>require

215
00:12:43.152 --> 00:12:44.012
<00:12:43.152>our <00:12:43.925>energy.

216
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<00:12:46.472>So <00:12:46.572>to <00:12:46.672>make <00:12:46.771>that <00:12:46.872>possible, <00:12:46.972>because <00:12:47.072>having <00:12:47.172>each <00:12:47.271>other's <00:12:47.372>backs <00:12:47.472>is <00:12:47.572>the <00:12:47.672>real <00:12:47.771>key <00:12:47.872>here.

217
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<00:12:51.592>Here's <00:12:51.844>one <00:12:52.096>tip.

218
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<00:12:53.012>Ask <00:12:53.289>the <00:12:53.566>question <00:12:53.843>in <00:12:54.120>the <00:12:54.398>group,

219
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<00:12:56.192>what <00:12:56.347>is <00:12:56.503>one <00:12:56.658>thing <00:12:56.814>that's <00:12:56.969>weighing <00:12:57.125>heavy <00:12:57.280>on <00:12:57.436>your <00:12:57.592>heart

220
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<00:12:59.892>outside <00:13:00.184>of <00:13:00.477>work <00:13:00.769>right <00:13:01.062>now?

221
00:13:02.721 --> 00:13:06.012
<00:13:02.721>What's <00:13:02.837>one <00:13:02.954>thing <00:13:03.071>that's <00:13:03.187>weighing <00:13:03.304>heavy <00:13:03.421>on <00:13:03.537>your <00:13:03.654>heart <00:13:03.771>outside <00:13:03.887>of <00:13:04.004>work <00:13:04.121>now?

222
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<00:13:07.752>The <00:13:07.891>deeper <00:13:08.031>one <00:13:08.171>you <00:13:08.311>choose, <00:13:08.452>the <00:13:08.592>stronger <00:13:08.732>the <00:13:08.872>team <00:13:09.012>will <00:13:09.151>become

223
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<00:13:11.632>because <00:13:11.806>you'll <00:13:11.982>realize <00:13:12.156>we <00:13:12.332>have <00:13:12.507>got <00:13:12.681>each <00:13:12.857>other's <00:13:13.031>backs.

224
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<00:13:15.392>And <00:13:15.519>we <00:13:15.646>do <00:13:15.773>this <00:13:15.901>exercise <00:13:16.028>often, <00:13:16.155>and <00:13:16.282>it <00:13:16.410>makes <00:13:16.537>the <00:13:16.664>biggest <00:13:16.792>difference.

225
00:13:18.412 --> 00:13:21.802
<00:13:18.412>It's <00:13:18.528>uncomfortable, <00:13:18.645>I <00:13:18.762>know. <00:13:18.878>Don't <00:13:18.995>get <00:13:19.112>me <00:13:19.228>wrong, <00:13:19.345>I <00:13:19.462>know <00:13:19.578>it's <00:13:19.695>not <00:13:19.812>easy,

226
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<00:13:22.572>but <00:13:22.699>the <00:13:22.826>best <00:13:22.953>things <00:13:23.081>didn't <00:13:23.208>happen <00:13:23.335>from <00:13:23.462>staying <00:13:23.590>in <00:13:23.717>the <00:13:23.844>comfort <00:13:23.972>zone.

227
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<00:13:26.172>Put <00:13:26.279>that <00:13:26.387>question <00:13:26.495>into <00:13:26.602>the <00:13:26.710>group, <00:13:26.818>and <00:13:26.925>if <00:13:27.033>you're <00:13:27.141>the <00:13:27.248>team <00:13:27.356>leader, <00:13:27.464>role <00:13:27.572>model

228
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<00:13:29.772>answering <00:13:29.865>it <00:13:29.958>to <00:13:30.052>its <00:13:30.145>deepest <00:13:30.238>level, <00:13:30.332>that <00:13:30.425>is <00:13:30.518>the <00:13:30.612>truth, <00:13:30.705>of <00:13:30.798>course, <00:13:30.892>in <00:13:30.985>your <00:13:31.078>life <00:13:31.172>at

229
00:13:33.552 --> 00:13:34.032
<00:13:33.552>the <00:13:33.984>moment.

230
00:13:35.152 --> 00:13:38.782
<00:13:35.152>I <00:13:35.245>could <00:13:35.338>tell <00:13:35.432>you <00:13:35.525>about <00:13:35.618>the <00:13:35.712>battle <00:13:35.805>that <00:13:35.898>my <00:13:35.992>mother <00:13:36.085>is <00:13:36.178>having <00:13:36.272>with <00:13:36.365>cancer <00:13:36.458>at <00:13:36.552>the

231
00:13:38.832 --> 00:13:39.092
moment,

232
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<00:13:40.652>and <00:13:40.745>she's <00:13:40.838>in <00:13:40.932>Manchester, <00:13:41.025>where <00:13:41.118>I'm <00:13:41.212>from, <00:13:41.305>and <00:13:41.398>I <00:13:41.492>live <00:13:41.585>in <00:13:41.678>Hamburg <00:13:41.772>in <00:13:41.865>Germany, <00:13:41.958>and <00:13:42.052>I

233
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<00:13:44.852>travel <00:13:44.968>a <00:13:45.085>lot <00:13:45.202>with <00:13:45.318>my <00:13:45.435>work. <00:13:45.552>I'll <00:13:45.668>be <00:13:45.785>in <00:13:45.901>Berlin, <00:13:46.018>of <00:13:46.135>course, <00:13:46.252>now.

234
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<00:13:50.392>And <00:13:50.519>I <00:13:50.646>struggle <00:13:50.773>every <00:13:50.901>week <00:13:51.028>with <00:13:51.155>should <00:13:51.282>I <00:13:51.410>be <00:13:51.537>there <00:13:51.664>seeing <00:13:51.792>her?

235
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<00:13:54.792>How <00:13:54.992>many <00:13:55.192>more <00:13:55.392>seeing <00:13:55.592>her <00:13:55.792>is <00:13:55.992>there <00:13:56.192>left

236
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<00:13:58.232>versus <00:13:58.348>all <00:13:58.465>the <00:13:58.582>other <00:13:58.698>responsibilities <00:13:58.815>I <00:13:58.932>have <00:13:59.048>with <00:13:59.165>kids, <00:13:59.281>with <00:13:59.398>work, <00:13:59.515>with <00:13:59.632>traveling,

237
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<00:14:02.252>with <00:14:02.478>taking <00:14:02.705>care <00:14:02.932>of <00:14:03.159>myself, <00:14:03.386>too.

238
00:14:05.772 --> 00:14:07.852
<00:14:05.772>Thank <00:14:05.972>you <00:14:06.172>for <00:14:06.372>listening. <00:14:06.572>All <00:14:06.772>that <00:14:06.972>is <00:14:07.172>true.

239
00:14:08.512 --> 00:14:11.952
<00:14:08.512>But <00:14:08.605>my <00:14:08.698>point <00:14:08.791>is <00:14:08.885>if <00:14:08.978>you <00:14:09.071>all <00:14:09.165>share <00:14:09.258>those <00:14:09.352>kind <00:14:09.445>of <00:14:09.538>stories, <00:14:09.632>whatever <00:14:09.725>is <00:14:09.818>the <00:14:09.911>truth

240
00:14:12.032 --> 00:14:14.912
<00:14:12.032>within <00:14:12.187>your <00:14:12.343>team, <00:14:12.498>the <00:14:12.654>team <00:14:12.809>will <00:14:12.965>have <00:14:13.120>each <00:14:13.276>other's <00:14:13.432>backs.

241
00:14:16.772 --> 00:14:20.092
<00:14:16.772>And <00:14:16.912>last <00:14:17.052>but <00:14:17.192>by <00:14:17.332>no <00:14:17.472>means <00:14:17.612>least, <00:14:17.752>is <00:14:17.892>the <00:14:18.032>element <00:14:18.172>of

242
00:14:20.192 --> 00:14:21.082
co-creation.

243
00:14:22.172 --> 00:14:24.862
<00:14:22.172>True <00:14:22.405>co-creation, <00:14:22.638>where <00:14:22.872>you're <00:14:23.105>in <00:14:23.338>this <00:14:23.572>together.

244
00:14:24.972 --> 00:14:26.242
<00:14:24.972>So <00:14:25.200>now <00:14:25.429>you <00:14:25.657>have <00:14:25.886>the <00:14:26.115>connection,

245
00:14:27.092 --> 00:14:30.892
<00:14:27.092>the <00:14:27.292>vulnerability-based <00:14:27.492>trust, <00:14:27.692>the <00:14:27.891>co-creation <00:14:28.092>starts <00:14:28.292>to <00:14:28.492>flow.

246
00:14:30.992 --> 00:14:34.952
<00:14:30.992>Okay? <00:14:31.119>And <00:14:31.246>the <00:14:31.373>co-creation <00:14:31.501>really <00:14:31.628>is <00:14:31.755>all <00:14:31.882>about, <00:14:32.010>okay, <00:14:32.137>what <00:14:32.264>are <00:14:32.391>the

247
00:14:34.972 --> 00:14:38.352
<00:14:34.972>things <00:14:35.065>that <00:14:35.158>are <00:14:35.252>getting <00:14:35.345>in <00:14:35.438>the <00:14:35.531>way <00:14:35.625>of <00:14:35.718>us <00:14:35.812>being <00:14:35.905>the <00:14:35.998>most <00:14:36.092>effective <00:14:36.185>team <00:14:36.278>we <00:14:36.372>can

248
00:14:38.392 --> 00:14:39.012
<00:14:38.392>possibly <00:14:38.949>be?

249
00:14:40.292 --> 00:14:43.001
<00:14:40.292>And <00:14:40.399>of <00:14:40.507>course, <00:14:40.615>with <00:14:40.722>that <00:14:40.830>vulnerability-based <00:14:40.938>trust, <00:14:41.045>it's <00:14:41.153>easy <00:14:41.261>to <00:14:41.368>call <00:14:41.476>out <00:14:41.584>some <00:14:41.692>of

250
00:14:43.032 --> 00:14:45.592
<00:14:43.032>the <00:14:43.159>blockers, <00:14:43.286>some <00:14:43.413>things <00:14:43.541>that <00:14:43.668>aren't <00:14:43.795>working <00:14:43.922>well, <00:14:44.050>some <00:14:44.177>of <00:14:44.304>the <00:14:44.432>little

251
00:14:45.632 --> 00:14:46.232
frustrations.

252
00:14:47.172 --> 00:14:48.692
<00:14:47.172>You'll <00:14:47.343>find <00:14:47.514>the <00:14:47.685>team <00:14:47.856>often <00:14:48.027>has <00:14:48.198>the <00:14:48.369>same <00:14:48.540>ones.

253
00:14:49.652 --> 00:14:52.432
<00:14:49.652>And <00:14:49.745>then <00:14:49.838>from <00:14:49.932>that <00:14:50.025>place, <00:14:50.118>you <00:14:50.212>can <00:14:50.305>start <00:14:50.398>to <00:14:50.492>pick <00:14:50.585>off <00:14:50.678>the <00:14:50.772>ones <00:14:50.865>that <00:14:50.958>are <00:14:51.052>most

254
00:14:52.452 --> 00:14:56.012
<00:14:52.452>important, <00:14:52.552>say <00:14:52.652>the <00:14:52.752>top <00:14:52.852>three, <00:14:52.952>say, <00:14:53.052>right, <00:14:53.152>how <00:14:53.252>are <00:14:53.352>we <00:14:53.452>going <00:14:53.552>to <00:14:53.652>solve <00:14:53.752>these <00:14:53.852>together?

255
00:14:56.052 --> 00:14:59.632
<00:14:56.052>How <00:14:56.139>are <00:14:56.227>we <00:14:56.314>going <00:14:56.402>to <00:14:56.489>make <00:14:56.577>sure <00:14:56.664>these <00:14:56.752>things <00:14:56.839>do <00:14:56.927>not <00:14:57.014>persist <00:14:57.102>or <00:14:57.189>do <00:14:57.277>not <00:14:57.364>happen <00:14:57.452>if

256
00:14:59.672 --> 00:15:00.732
<00:14:59.672>they're <00:14:59.990>obstacles <00:15:00.308>to <00:15:00.626>come?

257
00:15:01.692 --> 00:15:05.632
<00:15:01.692>We <00:15:01.819>have <00:15:01.946>many <00:15:02.073>more <00:15:02.201>tips, <00:15:02.328>and <00:15:02.455>we <00:15:02.582>will <00:15:02.710>leave <00:15:02.837>a <00:15:02.964>QR <00:15:03.092>code

258
00:15:05.672 --> 00:15:09.472
<00:15:05.672>here, <00:15:05.788>and <00:15:05.905>you <00:15:06.022>can <00:15:06.138>scan <00:15:06.255>that, <00:15:06.372>and <00:15:06.488>it <00:15:06.605>will <00:15:06.722>give <00:15:06.838>you <00:15:06.955>a <00:15:07.072>repository

259
00:15:09.552 --> 00:15:13.472
<00:15:09.552>of <00:15:09.785>many <00:15:10.018>more <00:15:10.252>tips <00:15:10.485>and <00:15:10.718>information <00:15:10.952>that

260
00:15:13.532 --> 00:15:14.492
<00:15:13.532>you <00:15:13.704>can <00:15:13.877>look <00:15:14.050>at <00:15:14.223>as <00:15:14.396>well.

261
00:15:16.072 --> 00:15:19.272
<00:15:16.072>But <00:15:16.247>long <00:15:16.422>story <00:15:16.597>short, <00:15:16.772>the <00:15:16.947>key <00:15:17.122>to <00:15:17.297>decoding <00:15:17.472>motivated

262
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<00:15:19.281>teams <00:15:19.981>is <00:15:20.680>together-ship.

263
00:15:24.972 --> 00:15:28.612
<00:15:24.972>That <00:15:25.072>skill <00:15:25.172>and <00:15:25.271>that <00:15:25.372>state <00:15:25.472>of <00:15:25.572>a <00:15:25.672>team <00:15:25.771>where <00:15:25.872>the <00:15:25.972>team <00:15:26.072>is <00:15:26.172>at <00:15:26.271>its <00:15:26.372>most

264
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<00:15:28.632>cohesive, <00:15:29.098>resilient, <00:15:29.565>and <00:15:30.031>effective.

265
00:15:32.432 --> 00:15:33.872
<00:15:32.432>A <00:15:32.648>team <00:15:32.864>that's <00:15:33.080>got <00:15:33.295>each <00:15:33.512>other's <00:15:33.728>backs.

266
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<00:15:34.472>A <00:15:34.599>team <00:15:34.726>that <00:15:34.853>can <00:15:34.981>get <00:15:35.108>over <00:15:35.235>things <00:15:35.362>together <00:15:35.490>through <00:15:35.617>anything, <00:15:35.744>can <00:15:35.872>achieve

267
00:15:38.432 --> 00:15:42.192
<00:15:38.432>things <00:15:38.539>greater <00:15:38.647>than <00:15:38.755>you <00:15:38.862>can <00:15:38.970>ever <00:15:39.078>imagine, <00:15:39.185>and <00:15:39.293>a <00:15:39.401>team <00:15:39.508>that <00:15:39.616>creates <00:15:39.724>that <00:15:39.832>Monday

268
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<00:15:42.252>morning <00:15:42.531>feeling <00:15:42.811>for <00:15:43.092>a <00:15:43.372>long <00:15:43.651>time.

269
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<00:15:46.712>The <00:15:46.912>four <00:15:47.112>keys <00:15:47.312>again, <00:15:47.512>bring <00:15:47.712>people <00:15:47.912>together <00:15:48.112>intentionally,

270
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<00:15:51.732>create <00:15:52.080>real <00:15:52.428>human <00:15:52.776>connection,

271
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272
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273
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274
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275
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276
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277
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278
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279
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