WEBVTT

1
00:00:00.000 --> 00:00:04.585
<00:00:00.000>You <00:00:00.233>guys <00:00:00.466>welcome <00:00:00.700>on <00:00:00.933>stage <00:00:01.166>three <00:00:01.400>today,

2
00:00:05.205 --> 00:00:09.605
<00:00:05.205>we <00:00:05.380>have <00:00:05.555>cop, <00:00:05.730>uh, <00:00:05.905>we <00:00:06.080>have <00:00:06.255>ka, <00:00:06.430>uh, <00:00:06.605>Kapil.

3
00:00:09.775 --> 00:00:11.325
<00:00:09.775>Sorry, <00:00:10.240>sorry <00:00:10.705>for <00:00:11.170>that.

4
00:00:11.665 --> 00:00:15.445
<00:00:11.665>Uh, <00:00:11.805>Kapil <00:00:11.944>is <00:00:12.084>the <00:00:12.225>head <00:00:12.364>of <00:00:12.504>ml <00:00:12.645>op <00:00:12.784>ops <00:00:12.924>at <00:00:13.065>Eon.

5
00:00:15.905 --> 00:00:19.765
<00:00:15.905>He <00:00:16.079>will <00:00:16.254>tell <00:00:16.430>something <00:00:16.605>about <00:00:16.780>his <00:00:16.955>daily <00:00:17.130>live <00:00:17.305>there,

6
00:00:20.785 --> 00:00:25.765
<00:00:20.785>and <00:00:20.912>he <00:00:21.039>will <00:00:21.166>tell, <00:00:21.294>tell <00:00:21.421>mostly <00:00:21.548>on <00:00:21.675>ML <00:00:21.803>ops <00:00:21.930>and <00:00:22.057>generative <00:00:22.185>ai.

7
00:00:26.665 --> 00:00:29.925
<00:00:26.665>We <00:00:26.840>do. <00:00:27.015>Now, <00:00:27.189>this <00:00:27.365>talk <00:00:27.540>is <00:00:27.715>around <00:00:27.890>25 <00:00:28.064>minutes,

8
00:00:30.905 --> 00:00:34.525
<00:00:30.905>and <00:00:31.032>on <00:00:31.159>the <00:00:31.286>end <00:00:31.414>we <00:00:31.541>do <00:00:31.668>an <00:00:31.795>FAQ <00:00:31.923>session <00:00:32.050>for <00:00:32.177>five <00:00:32.305>minutes.

9
00:00:35.225 --> 00:00:39.565
<00:00:35.225>So <00:00:35.341>if <00:00:35.458>you <00:00:35.575>have <00:00:35.691>any <00:00:35.808>questions <00:00:35.925>to <00:00:36.041>kapil, <00:00:36.158>put <00:00:36.275>it <00:00:36.391>in <00:00:36.508>the <00:00:36.625>app

10
00:00:40.185 --> 00:00:43.085
<00:00:40.185>and <00:00:40.418>we <00:00:40.651>will <00:00:40.885>do <00:00:41.118>the, <00:00:41.351>the <00:00:41.585>questions.

11
00:00:43.675 --> 00:00:45.125
<00:00:43.675>When, <00:00:43.892>uh, <00:00:44.110>when <00:00:44.327>there <00:00:44.545>are <00:00:44.762>too <00:00:44.980>much,

12
00:00:45.225 --> 00:00:47.765
<00:00:45.225>we <00:00:45.458>focus <00:00:45.691>on <00:00:45.925>the <00:00:46.158>three <00:00:46.391>most <00:00:46.625>related.

13
00:00:48.705 --> 00:00:52.565
<00:00:48.705>And <00:00:48.860>if <00:00:49.016>you <00:00:49.171>want <00:00:49.327>to <00:00:49.482>post <00:00:49.638>anything, <00:00:49.793>put <00:00:49.949>the <00:00:50.105>hashtag

14
00:00:53.985 --> 00:00:56.485
<00:00:53.985>WWC <00:00:54.335>23 <00:00:54.685>on <00:00:55.035>your <00:00:55.385>posts.

15
00:00:56.785 --> 00:01:00.645
<00:00:56.785>And <00:00:56.925>now <00:00:57.065>we <00:00:57.205>want <00:00:57.345>to <00:00:57.485>welcome <00:00:57.625>KA <00:00:57.764>with <00:00:57.904>a <00:00:58.044>louder <00:00:58.184>plows.

16
00:01:17.825 --> 00:01:18.885
<00:01:17.825>So, <00:01:18.302>hello <00:01:18.779>everyone.

17
00:01:19.175 --> 00:01:20.245
<00:01:19.175>First <00:01:19.496>of <00:01:19.817>all, <00:01:20.138>welcome

18
00:01:20.625 --> 00:01:22.205
<00:01:20.625>and <00:01:21.325>many <00:01:22.025>congratulations

19
00:01:22.265 --> 00:01:25.325
<00:01:22.265>to <00:01:22.465>be <00:01:22.665>here <00:01:22.865>on <00:01:23.065>Friday <00:01:23.265>afternoon, <00:01:23.465>two <00:01:23.665>30.

20
00:01:25.705 --> 00:01:27.365
<00:01:25.705>So <00:01:25.905>I <00:01:26.105>was, <00:01:26.304>I <00:01:26.505>was <00:01:26.705>not <00:01:26.905>so <00:01:27.105>sure.

21
00:01:27.365 --> 00:01:28.525
<00:01:27.365>So, <00:01:27.539>so <00:01:27.713>many <00:01:27.887>people <00:01:28.061>will <00:01:28.235>turn <00:01:28.409>out.

22
00:01:28.785 --> 00:01:31.845
<00:01:28.785>So <00:01:28.940>I <00:01:29.096>will, <00:01:29.251>I <00:01:29.407>will <00:01:29.562>start <00:01:29.718>my, <00:01:29.873>um, <00:01:30.029>my <00:01:30.185>presentation

23
00:01:31.905 --> 00:01:34.685
<00:01:31.905>or <00:01:32.105>my <00:01:32.305>introduction <00:01:32.505>with <00:01:32.705>a <00:01:32.905>very, <00:01:33.105>uh, <00:01:33.305>interesting,

24
00:01:34.865 --> 00:01:36.845
<00:01:34.865>uh, <00:01:35.565>uh, <00:01:36.265>story.

25
00:01:37.465 --> 00:01:37.685
So,

26
00:01:44.795 --> 00:01:46.655
<00:01:44.795>So <00:01:45.075>again, <00:01:45.355>so <00:01:45.635>this <00:01:45.915>is, <00:01:46.195>uh,

27
00:01:47.335 --> 00:01:48.455
<00:01:47.335>I <00:01:47.479>don't <00:01:47.623>know <00:01:47.767>whether <00:01:47.911>you <00:01:48.055>can <00:01:48.199>see <00:01:48.343>it.

28
00:01:48.805 --> 00:01:49.855
<00:01:48.805>This <00:01:49.120>is <00:01:49.435>very <00:01:49.749>interesting.

29
00:01:49.995 --> 00:01:53.655
<00:01:49.995>Um, <00:01:50.170>Kafka <00:01:50.345>Homeless <00:01:50.520>Cafe <00:01:50.695>I <00:01:50.870>came <00:01:51.045>across <00:01:51.220>while, <00:01:51.395>uh,

30
00:01:54.265 --> 00:01:56.215
<00:01:54.265>while <00:01:54.498>roaming <00:01:54.731>around <00:01:54.965>whole <00:01:55.198>city <00:01:55.431>of <00:01:55.665>para,

31
00:01:56.915 --> 00:01:58.415
<00:01:56.914>and <00:01:57.184>it <00:01:57.455>really <00:01:57.725>got <00:01:57.994>my <00:01:58.264>attention.

32
00:01:58.875 --> 00:02:03.215
<00:01:58.875>Why? <00:01:59.030>Because, <00:01:59.186>uh, <00:01:59.341>they <00:01:59.497>have <00:01:59.652>printed <00:01:59.808>here, <00:01:59.963>Kafka, <00:02:00.119>Haas <00:02:00.275>Cafe,

33
00:02:03.555 --> 00:02:06.335
<00:02:03.555>and <00:02:03.710>all <00:02:03.866>the <00:02:04.021>menu <00:02:04.177>and <00:02:04.332>everything <00:02:04.488>is <00:02:04.643>created <00:02:04.799>by <00:02:04.955>Chad,

34
00:02:06.495 --> 00:02:07.775
<00:02:06.495>GPT <00:02:06.879>or <00:02:07.263>open <00:02:07.647>ai.

35
00:02:08.475 --> 00:02:13.095
<00:02:08.475>And <00:02:08.602>if <00:02:08.729>I <00:02:08.856>turn <00:02:08.984>the <00:02:09.111>page <00:02:09.238>there, <00:02:09.365>they <00:02:09.493>have <00:02:09.620>utilized <00:02:09.747>the <00:02:09.875>role

36
00:02:13.555 --> 00:02:16.935
<00:02:13.555>of <00:02:13.730>France <00:02:13.905>Kafka <00:02:14.080>to <00:02:14.255>print <00:02:14.430>it <00:02:14.605>on <00:02:14.780>their <00:02:14.955>menu,

37
00:02:17.085 --> 00:02:19.895
<00:02:17.085>that <00:02:17.285>their <00:02:17.485>recipes <00:02:17.685>are <00:02:17.885>created <00:02:18.085>by <00:02:18.285>France <00:02:18.485>Kafka,

38
00:02:20.225 --> 00:02:23.175
<00:02:20.225>which <00:02:20.505>means <00:02:20.785>they're <00:02:21.065>already <00:02:21.345>utilizing <00:02:21.625>roleplaying

39
00:02:23.175 --> 00:02:25.095
<00:02:23.175>capabilities <00:02:23.641>of <00:02:24.108>shared <00:02:24.575>GPT

40
00:02:25.095 --> 00:02:28.015
<00:02:25.095>or <00:02:25.250>generative <00:02:25.406>AI <00:02:25.561>to <00:02:25.717>interact <00:02:25.872>with <00:02:26.028>their <00:02:26.183>customer, <00:02:26.339>to <00:02:26.495>engage

41
00:02:28.015 --> 00:02:30.815
<00:02:28.015>with <00:02:28.190>their <00:02:28.364>customers, <00:02:28.540>and <00:02:28.714>to <00:02:28.890>create <00:02:29.065>this <00:02:29.239>fun <00:02:29.415>activities.

42
00:02:31.735 --> 00:02:34.175
<00:02:31.735>Although, <00:02:31.910>uh, <00:02:32.085>so <00:02:32.260>it, <00:02:32.435>it, <00:02:32.610>it <00:02:32.785>got <00:02:32.960>my <00:02:33.135>attention

43
00:02:34.275 --> 00:02:35.815
<00:02:34.275>and <00:02:34.506>I <00:02:34.737>decided <00:02:34.968>to <00:02:35.199>try <00:02:35.430>it <00:02:35.661>out.

44
00:02:36.355 --> 00:02:38.055
<00:02:36.355>The <00:02:36.588>food <00:02:36.821>was <00:02:37.054>okay, <00:02:37.288>not <00:02:37.521>so <00:02:37.755>different,

45
00:02:38.535 --> 00:02:40.055
<00:02:38.535>although <00:02:38.730>it <00:02:38.925>is, <00:02:39.121>was <00:02:39.316>created <00:02:39.512>by <00:02:39.707>Fran <00:02:39.903>Kafka,

46
00:02:40.275 --> 00:02:41.855
<00:02:40.275>but, <00:02:40.508>uh, <00:02:40.741>it <00:02:40.975>was <00:02:41.208>not <00:02:41.441>so <00:02:41.675>different.

47
00:02:42.115 --> 00:02:45.255
<00:02:42.115>Uh, <00:02:42.242>but <00:02:42.369>I, <00:02:42.496>uh, <00:02:42.624>so <00:02:42.751>I <00:02:42.878>like, <00:02:43.005>uh, <00:02:43.133>I <00:02:43.260>like <00:02:43.387>their <00:02:43.515>presentation.

48
00:02:45.635 --> 00:02:48.895
<00:02:45.635>And <00:02:45.790>to <00:02:45.946>summarize, <00:02:46.101>it <00:02:46.257>says <00:02:46.412>very <00:02:46.568>too <00:02:46.723>much <00:02:46.879>about <00:02:47.035>me.

49
00:02:49.315 --> 00:02:50.415
<00:02:49.315>So <00:02:49.562>there <00:02:49.810>are <00:02:50.057>two, <00:02:50.305>uh,

50
00:02:50.845 --> 00:02:52.855
<00:02:50.845>very <00:02:51.125>favorite <00:02:51.405>technologies <00:02:51.685>mentioned <00:02:51.965>in <00:02:52.245>this,

51
00:02:52.945 --> 00:02:55.215
<00:02:52.945>which <00:02:53.100>is <00:02:53.256>about <00:02:53.411>me, <00:02:53.567>which <00:02:53.722>is <00:02:53.878>Kafka <00:02:54.033>and <00:02:54.189>generative <00:02:54.345>ai.

52
00:02:55.475 --> 00:02:57.055
<00:02:55.475>So <00:02:55.825>that's <00:02:56.174>me, <00:02:56.525>Kapil <00:02:56.875>Gupta.

53
00:02:57.115 --> 00:02:59.885
<00:02:57.115>I'm <00:02:57.315>head <00:02:57.515>of <00:02:57.715>MOPS <00:02:57.915>at <00:02:58.115>Eon <00:02:58.315>Eon <00:02:58.515>Toyland.

54
00:03:00.065 --> 00:03:02.165
<00:03:00.065>So <00:03:00.265>let's <00:03:00.465>see <00:03:00.665>together <00:03:00.865>what <00:03:01.065>ML <00:03:01.265>ops <00:03:01.465>is

55
00:03:02.265 --> 00:03:05.045
<00:03:02.265>and <00:03:02.498>why <00:03:02.731>generative <00:03:02.964>AI <00:03:03.198>is <00:03:03.431>the <00:03:03.665>next,

56
00:03:05.115 --> 00:03:06.405
<00:03:05.115>next <00:03:05.405>game <00:03:05.695>changer <00:03:05.985>in <00:03:06.276>customer

57
00:03:06.405 --> 00:03:07.885
<00:03:06.405>interactions <00:03:06.849>and <00:03:07.293>customer <00:03:07.737>solutions.

58
00:03:11.665 --> 00:03:14.765
<00:03:11.665>So <00:03:11.804>before, <00:03:11.945>uh, <00:03:12.084>jumping <00:03:12.225>it <00:03:12.364>down, <00:03:12.505>so, <00:03:12.644>uh, <00:03:12.785>I <00:03:12.924>would <00:03:13.065>like

59
00:03:14.765 --> 00:03:16.565
<00:03:14.765>to <00:03:15.045>explain <00:03:15.325>what <00:03:15.605>is <00:03:15.885>ML <00:03:16.165>ops?

60
00:03:16.875 --> 00:03:19.645
<00:03:16.875>What <00:03:17.015>is <00:03:17.155>LLM <00:03:17.295>ops <00:03:17.435>or <00:03:17.575>what <00:03:17.715>is <00:03:17.855>AI <00:03:17.995>ops <00:03:18.135>these <00:03:18.275>days?

61
00:03:19.945 --> 00:03:23.445
<00:03:19.945>So <00:03:20.100>many <00:03:20.256>talks <00:03:20.411>going <00:03:20.567>around, <00:03:20.722>uh, <00:03:20.878>making <00:03:21.033>AI <00:03:21.189>to <00:03:21.345>production,

62
00:03:23.745 --> 00:03:26.485
<00:03:23.745>making <00:03:23.945>generative <00:03:24.145>AI <00:03:24.345>for <00:03:24.545>your <00:03:24.745>productive <00:03:24.945>use <00:03:25.145>cases.

63
00:03:27.105 --> 00:03:30.325
<00:03:27.105>So <00:03:27.244>what, <00:03:27.385>what <00:03:27.524>are <00:03:27.665>the <00:03:27.804>actual <00:03:27.945>pains <00:03:28.084>on <00:03:28.225>the <00:03:28.364>day-to-Day <00:03:28.505>life?

64
00:03:30.355 --> 00:03:32.445
<00:03:30.355>What <00:03:30.554>a <00:03:30.755>data <00:03:30.954>scientist <00:03:31.155>or <00:03:31.355>a <00:03:31.554>data <00:03:31.755>engineer

65
00:03:32.445 --> 00:03:33.605
<00:03:32.445>or <00:03:32.706>anl <00:03:32.966>engineer <00:03:33.227>can <00:03:33.488>get?

66
00:03:34.265 --> 00:03:36.045
<00:03:34.265>So <00:03:34.545>I <00:03:34.825>used <00:03:35.105>two <00:03:35.385>personas <00:03:35.665>there.

67
00:03:36.295 --> 00:03:39.285
<00:03:36.295>Julia <00:03:36.470>is <00:03:36.645>a <00:03:36.820>data <00:03:36.995>scientist <00:03:37.170>who, <00:03:37.345>uh, <00:03:37.520>who <00:03:37.695>wants

68
00:03:39.285 --> 00:03:42.285
<00:03:39.285>to <00:03:39.518>develop <00:03:39.751>models <00:03:39.984>and <00:03:40.218>perform <00:03:40.451>statistical <00:03:40.685>analysis,

69
00:03:42.665 --> 00:03:44.165
<00:03:42.665>or <00:03:42.935>that's, <00:03:43.204>that's <00:03:43.475>her <00:03:43.745>job <00:03:44.015>profile,

70
00:03:44.545 --> 00:03:47.685
<00:03:44.545>but <00:03:44.700>now <00:03:44.856>she's <00:03:45.011>stuck <00:03:45.167>in, <00:03:45.322>um, <00:03:45.478>in, <00:03:45.633>in <00:03:45.789>a <00:03:45.945>frustration

71
00:03:47.985 --> 00:03:52.085
<00:03:47.985>to <00:03:48.140>create <00:03:48.296>an <00:03:48.451>infrastructure <00:03:48.607>to <00:03:48.762>create <00:03:48.918>many, <00:03:49.073>uh, <00:03:49.229>data <00:03:49.385>flows

72
00:03:52.645 --> 00:03:54.805
<00:03:52.645>pipeline <00:03:52.995>secure <00:03:53.345>environment <00:03:53.695>in <00:03:54.045>order

73
00:03:54.945 --> 00:03:57.165
<00:03:54.945>to <00:03:55.295>get <00:03:55.644>this <00:03:55.995>statistical <00:03:56.345>analytics

74
00:03:57.225 --> 00:03:59.165
<00:03:57.225>or <00:03:57.505>data <00:03:57.785>science <00:03:58.065>model <00:03:58.345>to <00:03:58.625>production,

75
00:03:59.185 --> 00:04:01.045
<00:03:59.185>or <00:03:59.360>to <00:03:59.535>start <00:03:59.710>even <00:03:59.885>doing <00:04:00.060>a <00:04:00.235>proof <00:04:00.410>of <00:04:00.585>concept.

76
00:04:01.785 --> 00:04:04.125
<00:04:01.785>Now, <00:04:02.018>our <00:04:02.251>friend <00:04:02.484>Christian <00:04:02.718>comes <00:04:02.951>into <00:04:03.185>picture

77
00:04:04.185 --> 00:04:05.405
<00:04:04.185>as <00:04:04.459>an <00:04:04.734>ML <00:04:05.008>ops <00:04:05.283>engineer.

78
00:04:06.025 --> 00:04:09.365
<00:04:06.025>He, <00:04:06.165>his <00:04:06.305>goal <00:04:06.445>is <00:04:06.585>to <00:04:06.725>create <00:04:06.865>mainly <00:04:07.005>ML <00:04:07.145>infrastructure, <00:04:07.285>which <00:04:07.425>is

79
00:04:09.365 --> 00:04:10.525
<00:04:09.365>around <00:04:09.713>maybe <00:04:10.061>cloud <00:04:10.409>native

80
00:04:10.905 --> 00:04:13.125
<00:04:10.905>or <00:04:11.105>any <00:04:11.305>kind <00:04:11.505>of <00:04:11.705>Azure <00:04:11.905>ML <00:04:12.105>or <00:04:12.305>anything.

81
00:04:13.425 --> 00:04:15.405
<00:04:13.425>And <00:04:13.705>then <00:04:13.985>automate <00:04:14.265>these <00:04:14.545>data <00:04:14.825>pipelines

82
00:04:15.785 --> 00:04:17.485
<00:04:15.785>and <00:04:16.135>to <00:04:16.485>create <00:04:16.834>secure <00:04:17.185>endpoints

83
00:04:17.585 --> 00:04:19.205
<00:04:17.584>for <00:04:17.935>pre-trained <00:04:18.284>or <00:04:18.635>trained <00:04:18.984>models.

84
00:04:19.765 --> 00:04:20.805
<00:04:19.765>Everyone's <00:04:20.077>talking <00:04:20.389>about <00:04:20.701>GPT.

85
00:04:20.805 --> 00:04:23.765
<00:04:20.805>So <00:04:20.945>it's <00:04:21.084>a <00:04:21.225>pre-trained <00:04:21.365>LLM <00:04:21.505>models, <00:04:21.644>how <00:04:21.785>we <00:04:21.925>can <00:04:22.065>secure <00:04:22.205>it,

86
00:04:23.825 --> 00:04:25.565
<00:04:23.825>that's <00:04:24.175>a <00:04:24.525>responsibility <00:04:24.875>of <00:04:25.224>Christian.

87
00:04:25.825 --> 00:04:29.365
<00:04:25.825>And <00:04:25.965>then <00:04:26.104>he <00:04:26.245>helps <00:04:26.385>Julia <00:04:26.525>to <00:04:26.664>create <00:04:26.805>the <00:04:26.945>proof <00:04:27.085>of <00:04:27.224>concept

88
00:04:29.505 --> 00:04:32.245
<00:04:29.505>and <00:04:29.680>move <00:04:29.855>this <00:04:30.030>proof <00:04:30.205>of <00:04:30.380>concepts <00:04:30.555>not <00:04:30.730>in <00:04:30.905>months

89
00:04:32.465 --> 00:04:35.285
<00:04:32.465>or <00:04:32.640>years <00:04:32.815>into <00:04:32.990>production, <00:04:33.165>but <00:04:33.340>in <00:04:33.515>weeks <00:04:33.690>into <00:04:33.865>production

90
00:04:35.705 --> 00:04:38.005
<00:04:35.705>and <00:04:36.171>harness <00:04:36.638>the <00:04:37.104>value

91
00:04:38.025 --> 00:04:40.685
<00:04:38.025>of <00:04:38.258>AI <00:04:38.491>really <00:04:38.724>into <00:04:38.958>the <00:04:39.191>production <00:04:39.424>workloads.

92
00:04:41.975 --> 00:04:44.235
<00:04:41.975>So <00:04:42.150>what <00:04:42.325>is, <00:04:42.500>what <00:04:42.675>should <00:04:42.850>be <00:04:43.025>the <00:04:43.200>ideal <00:04:43.375>interface

93
00:04:44.235 --> 00:04:46.075
<00:04:44.235>between <00:04:44.515>data <00:04:44.795>scientist <00:04:45.075>or <00:04:45.355>maybe <00:04:45.635>data

94
00:04:46.135 --> 00:04:48.795
<00:04:46.135>or <00:04:46.335>ML <00:04:46.534>engineer <00:04:46.735>if <00:04:46.935>it's <00:04:47.135>a <00:04:47.335>normal <00:04:47.534>presentation?

95
00:04:48.795 --> 00:04:50.435
<00:04:48.795>I <00:04:48.950>would <00:04:49.106>have <00:04:49.261>asked <00:04:49.417>this <00:04:49.572>question <00:04:49.728>to <00:04:49.883>all <00:04:50.039>of <00:04:50.195>you,

96
00:04:50.575 --> 00:04:52.715
<00:04:50.575>but, <00:04:50.775>uh, <00:04:50.974>it's <00:04:51.175>too, <00:04:51.375>too <00:04:51.575>big <00:04:51.775>the <00:04:51.974>audience

97
00:04:52.715 --> 00:04:54.235
<00:04:52.715>to <00:04:52.988>ask, <00:04:53.262>so <00:04:53.535>I <00:04:53.809>will <00:04:54.083>answer.

98
00:04:54.575 --> 00:04:57.155
<00:04:54.575>So <00:04:54.730>what <00:04:54.886>we <00:04:55.041>are <00:04:55.197>doing <00:04:55.352>actually <00:04:55.508>at <00:04:55.663>Eon <00:04:55.819>is, <00:04:55.974>uh,

99
00:04:57.575 --> 00:05:00.155
<00:04:57.575>we <00:04:57.750>are <00:04:57.925>creating <00:04:58.099>a <00:04:58.275>concept <00:04:58.450>called <00:04:58.625>data <00:04:58.800>as <00:04:58.974>code.

100
00:05:00.535 --> 00:05:04.235
<00:05:00.535>And <00:05:00.690>we <00:05:00.846>wanted <00:05:01.001>to <00:05:01.157>treat <00:05:01.312>our <00:05:01.468>data <00:05:01.623>as <00:05:01.779>code <00:05:01.935>where

101
00:05:04.755 --> 00:05:07.475
<00:05:04.755>ML <00:05:04.988>engineer <00:05:05.221>can <00:05:05.455>create <00:05:05.688>data <00:05:05.921>material, <00:05:06.155>uh,

102
00:05:07.495 --> 00:05:10.875
<00:05:07.495>in <00:05:07.635>an <00:05:07.775>abstracted <00:05:07.915>way, <00:05:08.055>which <00:05:08.195>means <00:05:08.335>it <00:05:08.475>is <00:05:08.615>away <00:05:08.755>from <00:05:08.895>users.

103
00:05:10.935 --> 00:05:13.835
<00:05:10.935>So <00:05:11.090>user <00:05:11.246>do <00:05:11.401>not <00:05:11.557>have <00:05:11.712>to <00:05:11.868>worry <00:05:12.023>about <00:05:12.179>data <00:05:12.335>material.

104
00:05:14.465 --> 00:05:16.235
<00:05:14.465>It's <00:05:14.744>data <00:05:15.025>quality <00:05:15.304>is <00:05:15.585>built <00:05:15.864>in,

105
00:05:16.605 --> 00:05:19.155
<00:05:16.605>there <00:05:16.885>is <00:05:17.165>notification <00:05:17.445>about <00:05:17.725>data <00:05:18.005>drifts

106
00:05:19.575 --> 00:05:22.115
<00:05:19.575>and <00:05:19.775>can <00:05:19.974>keep <00:05:20.175>retro <00:05:20.375>compatibility <00:05:20.575>with <00:05:20.775>the <00:05:20.974>data,

107
00:05:22.405 --> 00:05:23.595
<00:05:22.405>which <00:05:22.762>is <00:05:23.119>moving <00:05:23.476>now.

108
00:05:24.055 --> 00:05:27.995
<00:05:24.055>So <00:05:24.210>specifically <00:05:24.366>data <00:05:24.521>scientists <00:05:24.677>have <00:05:24.832>to <00:05:24.988>do <00:05:25.143>no <00:05:25.299>hard <00:05:25.455>coding

109
00:05:28.095 --> 00:05:30.515
<00:05:28.095>of <00:05:28.328>their <00:05:28.561>column <00:05:28.795>names, <00:05:29.028>no <00:05:29.261>data <00:05:29.495>verification

110
00:05:30.815 --> 00:05:33.315
<00:05:30.815>and <00:05:31.048>material <00:05:31.281>form <00:05:31.515>data <00:05:31.748>is <00:05:31.981>irrelevant <00:05:32.215>anymore.

111
00:05:33.375 --> 00:05:35.075
<00:05:33.375>So <00:05:33.655>simple <00:05:33.935>test <00:05:34.215>via <00:05:34.495>data <00:05:34.775>examples

112
00:05:35.135 --> 00:05:37.475
<00:05:35.135>and <00:05:35.368>write <00:05:35.601>code <00:05:35.835>with <00:05:36.068>explicit <00:05:36.301>data <00:05:36.534>compatibility.

113
00:05:38.455 --> 00:05:40.475
<00:05:38.455>How <00:05:38.688>it <00:05:38.921>is <00:05:39.155>done. <00:05:39.388>Uh, <00:05:39.621>semantic <00:05:39.854>versioning

114
00:05:40.475 --> 00:05:41.875
<00:05:40.475>for <00:05:40.727>data <00:05:40.979>scientists <00:05:41.231>is, <00:05:41.483>so <00:05:41.735>most

115
00:05:41.875 --> 00:05:43.875
<00:05:41.875>of <00:05:42.050>the <00:05:42.225>data <00:05:42.400>scientists <00:05:42.575>I <00:05:42.750>know <00:05:42.925>they're <00:05:43.100>using <00:05:43.275>Python

116
00:05:44.015 --> 00:05:45.675
<00:05:44.015>or <00:05:44.294>maybe <00:05:44.575>some <00:05:44.854>other <00:05:45.135>ING <00:05:45.414>languages.

117
00:05:46.065 --> 00:05:47.715
<00:05:46.065>What <00:05:46.298>they <00:05:46.531>can <00:05:46.765>really <00:05:46.998>do <00:05:47.231>is, <00:05:47.465>uh,

118
00:05:47.715 --> 00:05:51.235
<00:05:47.715>they <00:05:47.842>can <00:05:47.969>define <00:05:48.096>in <00:05:48.224>the <00:05:48.351>requirement <00:05:48.478>of <00:05:48.605>T <00:05:48.733>XT <00:05:48.860>files <00:05:48.987>this <00:05:49.115>deck,

119
00:05:51.485 --> 00:05:53.395
<00:05:51.485>which <00:05:51.765>is <00:05:52.045>data <00:05:52.325>as <00:05:52.605>code <00:05:52.885>version,

120
00:05:53.925 --> 00:05:55.435
<00:05:53.925>which <00:05:54.151>version <00:05:54.378>they <00:05:54.604>wanted <00:05:54.831>to <00:05:55.057>work <00:05:55.284>on.

121
00:05:55.815 --> 00:05:57.565
<00:05:55.815>We <00:05:56.048>are <00:05:56.281>very <00:05:56.515>big <00:05:56.748>fan <00:05:56.981>of <00:05:57.215>libraries,

122
00:05:57.845 --> 00:05:59.645
<00:05:57.845>building <00:05:58.195>reusable <00:05:58.545>libraries <00:05:58.895>at <00:05:59.245>Eon.

123
00:06:00.065 --> 00:06:02.285
<00:06:00.065>We <00:06:00.344>and <00:06:00.625>the <00:06:00.905>data <00:06:01.185>scientists <00:06:01.465>get

124
00:06:02.285 --> 00:06:03.645
<00:06:02.285>that <00:06:02.591>library <00:06:02.897>written <00:06:03.203>in <00:06:03.509>Python,

125
00:06:04.225 --> 00:06:05.605
<00:06:04.225>define <00:06:04.535>which <00:06:04.846>version <00:06:05.156>they <00:06:05.467>want,

126
00:06:05.785 --> 00:06:07.525
<00:06:05.785>and <00:06:06.018>this <00:06:06.251>library <00:06:06.485>returns <00:06:06.718>a <00:06:06.951>data <00:06:07.185>frame.

127
00:06:07.745 --> 00:06:10.285
<00:06:07.745>And <00:06:07.885>this <00:06:08.025>data <00:06:08.165>frame <00:06:08.305>then <00:06:08.445>can <00:06:08.585>directly <00:06:08.725>be <00:06:08.865>used <00:06:09.005>in <00:06:09.145>their

128
00:06:10.285 --> 00:06:12.965
<00:06:10.285>Python <00:06:10.460>code <00:06:10.635>or <00:06:10.810>in <00:06:10.985>this, <00:06:11.160>on <00:06:11.335>their <00:06:11.510>Jupyter <00:06:11.685>notebook.

129
00:06:13.265 --> 00:06:14.965
<00:06:13.265>And <00:06:13.731>they're, <00:06:14.198>they're <00:06:14.664>done.

130
00:06:15.025 --> 00:06:16.925
<00:06:15.025>So <00:06:15.224>they <00:06:15.424>are <00:06:15.625>just <00:06:15.825>start <00:06:16.025>using <00:06:16.224>the <00:06:16.424>data

131
00:06:17.265 --> 00:06:20.405
<00:06:17.265>and <00:06:17.544>start <00:06:17.825>using <00:06:18.104>the, <00:06:18.385>uh, <00:06:18.664>development

132
00:06:20.405 --> 00:06:22.205
<00:06:20.405>of <00:06:20.638>their <00:06:20.871>algorithm <00:06:21.104>as <00:06:21.338>simple <00:06:21.571>as <00:06:21.804>that.

133
00:06:22.625 --> 00:06:25.925
<00:06:22.625>And, <00:06:22.800>and <00:06:22.975>then <00:06:23.150>ML <00:06:23.325>engineer <00:06:23.500>maintains <00:06:23.675>all <00:06:23.850>the <00:06:24.025>data

134
00:06:26.025 --> 00:06:27.285
<00:06:26.025>drifts <00:06:26.592>on <00:06:27.159>1.2.

135
00:06:27.285 --> 00:06:30.645
<00:06:27.285>He <00:06:27.425>can <00:06:27.565>also <00:06:27.705>see, <00:06:27.845>uh, <00:06:27.985>whether <00:06:28.125>this <00:06:28.265>data <00:06:28.405>is, <00:06:28.545>uh, <00:06:28.685>uh,

136
00:06:30.665 --> 00:06:32.925
<00:06:30.665>is <00:06:30.898>relevant <00:06:31.131>anymore <00:06:31.365>for <00:06:31.598>this <00:06:31.831>particular <00:06:32.065>model,

137
00:06:32.925 --> 00:06:35.605
<00:06:32.925>which <00:06:33.065>is <00:06:33.205>trained <00:06:33.345>on <00:06:33.485>or <00:06:33.625>not, <00:06:33.765>and <00:06:33.905>you <00:06:34.045>can <00:06:34.185>change <00:06:34.325>it.

138
00:06:37.185 --> 00:06:42.005
<00:06:37.185>So <00:06:37.325>it's <00:06:37.465>all <00:06:37.605>about, <00:06:37.745>um, <00:06:37.885>data, <00:06:38.025>uh, <00:06:38.165>ML <00:06:38.305>ops, <00:06:38.445>AI <00:06:38.585>ops.

139
00:06:42.005 --> 00:06:43.725
<00:06:42.005>What <00:06:42.180>is <00:06:42.355>a <00:06:42.530>life <00:06:42.705>of <00:06:42.880>a <00:06:43.055>ML <00:06:43.230>ops <00:06:43.405>engineer?

140
00:06:43.725 --> 00:06:46.405
<00:06:43.725>What <00:06:43.865>is <00:06:44.005>a <00:06:44.145>life <00:06:44.285>of <00:06:44.425>a <00:06:44.565>data <00:06:44.705>scientist <00:06:44.845>now <00:06:44.985>going <00:06:45.125>towards,

141
00:06:46.465 --> 00:06:50.405
<00:06:46.465>if <00:06:46.592>you <00:06:46.719>have <00:06:46.846>data <00:06:46.974>now, <00:06:47.101>how, <00:06:47.228>how <00:06:47.355>about <00:06:47.483>talking <00:06:47.610>to <00:06:47.737>your <00:06:47.865>data?

142
00:06:50.745 --> 00:06:52.845
<00:06:50.745>So <00:06:50.945>you <00:06:51.145>might <00:06:51.345>be <00:06:51.545>hearing <00:06:51.745>a <00:06:51.945>lot, <00:06:52.145>uh,

143
00:06:53.115 --> 00:06:55.725
<00:06:53.115>from <00:06:53.395>last <00:06:53.675>past <00:06:53.955>days <00:06:54.235>about <00:06:54.515>LLMs

144
00:06:56.225 --> 00:06:57.725
<00:06:56.225>or, <00:06:56.562>uh, <00:06:56.900>large <00:06:57.237>language <00:06:57.575>models.

145
00:06:58.465 --> 00:07:00.645
<00:06:58.465>Can <00:06:58.592>I <00:06:58.719>raise, <00:06:58.846>can, <00:06:58.974>uh, <00:06:59.101>can <00:06:59.228>I <00:06:59.355>ask <00:06:59.483>to <00:06:59.610>raise <00:06:59.737>your <00:06:59.865>hands?

146
00:07:00.665 --> 00:07:02.445
<00:07:00.665>How <00:07:00.898>many <00:07:01.131>of <00:07:01.365>you <00:07:01.598>knows <00:07:01.831>about <00:07:02.065>LLMs?

147
00:07:04.065 --> 00:07:05.885
<00:07:04.065>So <00:07:04.298>it's, <00:07:04.531>it's <00:07:04.765>pretty, <00:07:04.998>pretty <00:07:05.231>good <00:07:05.465>audience

148
00:07:05.885 --> 00:07:08.405
<00:07:05.885>who <00:07:06.040>knows <00:07:06.196>about <00:07:06.351>lms, <00:07:06.507>so <00:07:06.662>I <00:07:06.818>can <00:07:06.973>skip <00:07:07.129>it <00:07:07.284>then.

149
00:07:08.625 --> 00:07:12.085
<00:07:08.625>Uh, <00:07:08.800>so <00:07:08.975>I <00:07:09.150>introduce <00:07:09.325>intentionally <00:07:09.500>some <00:07:09.675>bugs <00:07:09.850>into <00:07:10.025>the

150
00:07:12.085 --> 00:07:14.405
<00:07:12.085>statements, <00:07:12.435>some, <00:07:12.784>uh, <00:07:13.135>spaces, <00:07:13.484>some,

151
00:07:14.795 --> 00:07:16.005
<00:07:14.795>some <00:07:14.976>bug, <00:07:15.158>which <00:07:15.339>is <00:07:15.521>a <00:07:15.702>data <00:07:15.884>bug.

152
00:07:16.145 --> 00:07:19.565
<00:07:16.145>You <00:07:16.272>can <00:07:16.399>catch <00:07:16.526>it. <00:07:16.654>So <00:07:16.781>this <00:07:16.908>is <00:07:17.035>a <00:07:17.163>question <00:07:17.290>being <00:07:17.417>asked <00:07:17.544>many

153
00:07:19.565 --> 00:07:21.965
<00:07:19.565>times, <00:07:19.765>uh, <00:07:19.965>where <00:07:20.165>can <00:07:20.365>I <00:07:20.565>find <00:07:20.765>my <00:07:20.965>data?

154
00:07:22.865 --> 00:07:26.285
<00:07:22.865>And <00:07:23.020>in <00:07:23.176>my <00:07:23.331>experience, <00:07:23.487>this <00:07:23.642>is <00:07:23.798>a <00:07:23.953>bottleneck <00:07:24.109>for <00:07:24.265>99%

155
00:07:26.305 --> 00:07:28.325
<00:07:26.305>of <00:07:26.538>the <00:07:26.771>data <00:07:27.005>science <00:07:27.238>or <00:07:27.471>ML <00:07:27.705>projects.

156
00:07:28.985 --> 00:07:32.565
<00:07:28.985>And <00:07:29.160>this <00:07:29.335>is <00:07:29.510>where <00:07:29.685>at <00:07:29.860>Eon <00:07:30.035>we <00:07:30.210>help, <00:07:30.385>uh,

157
00:07:32.705 --> 00:07:36.525
<00:07:32.705>or <00:07:32.880>we <00:07:33.055>are <00:07:33.229>implementing <00:07:33.405>the <00:07:33.580>production <00:07:33.755>ready <00:07:33.930>LLM <00:07:34.104>code

158
00:07:36.905 --> 00:07:39.925
<00:07:36.905>or, <00:07:37.184>uh, <00:07:37.465>metadata <00:07:37.744>management <00:07:38.025>via <00:07:38.304>LLM,

159
00:07:40.055 --> 00:07:41.845
<00:07:40.055>where <00:07:40.405>this <00:07:40.755>question <00:07:41.105>is <00:07:41.455>irrelevant.

160
00:07:42.505 --> 00:07:45.325
<00:07:42.505>And <00:07:42.632>so <00:07:42.759>the <00:07:42.886>problem <00:07:43.014>statement <00:07:43.141>there <00:07:43.268>is <00:07:43.395>we <00:07:43.523>have <00:07:43.650>lot <00:07:43.777>of <00:07:43.905>data

161
00:07:45.385 --> 00:07:47.165
<00:07:45.385>and <00:07:45.585>no <00:07:45.784>single <00:07:45.985>person <00:07:46.185>to <00:07:46.385>cover <00:07:46.585>them <00:07:46.784>all.

162
00:07:47.625 --> 00:07:49.405
<00:07:47.625>So <00:07:47.858>if <00:07:48.091>a <00:07:48.325>business <00:07:48.558>wants <00:07:48.791>a <00:07:49.025>churn,

163
00:07:49.465 --> 00:07:50.645
<00:07:49.465>how <00:07:49.730>many <00:07:49.996>customers <00:07:50.261>are <00:07:50.527>leaving?

164
00:07:50.985 --> 00:07:52.485
<00:07:50.985>How <00:07:51.255>many, <00:07:51.525>what <00:07:51.795>is <00:07:52.065>energy <00:07:52.335>prices?

165
00:07:53.035 --> 00:07:55.205
<00:07:53.034>Then <00:07:53.210>they <00:07:53.385>need <00:07:53.559>to <00:07:53.734>ask <00:07:53.909>maybe <00:07:54.085>a <00:07:54.260>data <00:07:54.434>engineer.

166
00:07:55.505 --> 00:07:57.685
<00:07:55.505>He <00:07:55.660>has <00:07:55.816>to <00:07:55.971>go <00:07:56.127>back <00:07:56.282>to <00:07:56.438>a <00:07:56.593>data <00:07:56.749>warehouse <00:07:56.905>engineer.

167
00:07:57.685 --> 00:07:59.525
<00:07:57.685>They <00:07:57.885>have <00:07:58.085>to <00:07:58.285>bring <00:07:58.485>all <00:07:58.685>the <00:07:58.885>tables, <00:07:59.085>write

168
00:07:59.545 --> 00:08:00.685
<00:07:59.545>so <00:07:59.887>many <00:08:00.229>SQL <00:08:00.571>queries,

169
00:08:00.945 --> 00:08:02.845
<00:08:00.945>and <00:08:01.120>then <00:08:01.295>bring <00:08:01.469>them <00:08:01.645>all <00:08:01.820>maybe <00:08:01.995>in <00:08:02.170>two <00:08:02.344>weeks

170
00:08:02.845 --> 00:08:04.125
<00:08:02.845>or <00:08:03.075>three <00:08:03.305>weeks <00:08:03.536>time <00:08:03.766>in <00:08:03.997>organization,

171
00:08:04.125 --> 00:08:06.205
<00:08:04.125>like <00:08:04.358>bigger <00:08:04.591>organization <00:08:04.825>like <00:08:05.058>ION <00:08:05.291>or <00:08:05.525>something.

172
00:08:06.625 --> 00:08:10.645
<00:08:06.625>So <00:08:06.780>there <00:08:06.936>is <00:08:07.091>a <00:08:07.247>probability <00:08:07.402>then, <00:08:07.558>um, <00:08:07.713>we <00:08:07.869>lost <00:08:08.025>information.

173
00:08:10.665 --> 00:08:11.965
<00:08:10.665>The <00:08:10.957>information <00:08:11.250>is <00:08:11.542>not <00:08:11.835>complete.

174
00:08:12.585 --> 00:08:15.725
<00:08:12.585>And, <00:08:12.818>um, <00:08:13.051>then <00:08:13.284>what <00:08:13.518>is <00:08:13.751>the <00:08:13.984>solution?

175
00:08:15.785 --> 00:08:18.605
<00:08:15.785>So <00:08:15.925>we, <00:08:16.065>so <00:08:16.205>what <00:08:16.345>we <00:08:16.485>are <00:08:16.625>implementing <00:08:16.765>is <00:08:16.905>we <00:08:17.045>are, <00:08:17.185>uh,

176
00:08:19.225 --> 00:08:21.325
<00:08:19.225>we <00:08:19.458>are <00:08:19.691>feeding <00:08:19.925>this <00:08:20.158>all <00:08:20.391>metadata <00:08:20.625>information,

177
00:08:21.325 --> 00:08:24.245
<00:08:21.325>which <00:08:21.525>is <00:08:21.724>stored <00:08:21.925>in <00:08:22.125>data <00:08:22.325>warehouse <00:08:22.525>via <00:08:22.724>LLM.

178
00:08:24.825 --> 00:08:27.485
<00:08:24.825>And <00:08:25.058>by <00:08:25.291>this, <00:08:25.525>my <00:08:25.758>statement <00:08:25.991>there <00:08:26.224>is,

179
00:08:27.625 --> 00:08:29.045
<00:08:27.625>can <00:08:27.944>we <00:08:28.264>scrap <00:08:28.583>the <00:08:28.903>documentation

180
00:08:29.705 --> 00:08:32.165
<00:08:29.705>or <00:08:29.880>can <00:08:30.055>we <00:08:30.229>scrap, <00:08:30.405>uh, <00:08:30.580>the <00:08:30.755>confluence <00:08:30.930>at <00:08:31.104>all?

181
00:08:32.165 --> 00:08:34.085
<00:08:32.164>At <00:08:32.339>all? <00:08:32.515>Maybe <00:08:32.689>there <00:08:32.865>is <00:08:33.039>no <00:08:33.214>confluence <00:08:33.390>guys <00:08:33.564>here.

182
00:08:34.245 --> 00:08:36.725
<00:08:34.245>I <00:08:34.445>have <00:08:34.645>no <00:08:34.845>meaning <00:08:35.044>of <00:08:35.245>hurting <00:08:35.445>them, <00:08:35.645>but,

183
00:08:37.505 --> 00:08:40.285
<00:08:37.505>but <00:08:37.645>yeah, <00:08:37.784>maybe <00:08:37.924>one <00:08:38.064>day <00:08:38.205>we <00:08:38.345>can <00:08:38.485>scrap <00:08:38.625>all <00:08:38.765>the <00:08:38.905>documentation

184
00:08:40.345 --> 00:08:41.605
<00:08:40.345>and <00:08:40.723>make <00:08:41.101>over <00:08:41.479>code

185
00:08:42.025 --> 00:08:44.485
<00:08:42.025>or <00:08:42.258>our <00:08:42.491>data <00:08:42.725>really <00:08:42.958>the <00:08:43.191>documentation <00:08:43.424>which

186
00:08:44.485 --> 00:08:45.565
<00:08:44.485>is <00:08:44.728>telling <00:08:44.971>the <00:08:45.214>real <00:08:45.457>truth.

187
00:08:46.075 --> 00:08:48.725
<00:08:46.075>Then <00:08:46.308>LLM <00:08:46.541>can <00:08:46.775>suggest <00:08:47.008>data <00:08:47.241>sources <00:08:47.475>tables,

188
00:08:49.065 --> 00:08:51.885
<00:08:49.065>and <00:08:49.240>it <00:08:49.415>can <00:08:49.590>already <00:08:49.765>generate <00:08:49.940>SQL <00:08:50.115>queries, <00:08:50.290>which <00:08:50.465>can

189
00:08:52.445 --> 00:08:55.965
<00:08:52.445>actually <00:08:52.572>embed <00:08:52.699>it <00:08:52.826>into <00:08:52.954>the <00:08:53.081>code <00:08:53.208>itself <00:08:53.335>to <00:08:53.463>get <00:08:53.590>the <00:08:53.717>data <00:08:53.845>out.

190
00:08:56.985 --> 00:09:01.725
<00:08:56.985>And <00:08:57.092>so, <00:08:57.200>LLM <00:08:57.308>in <00:08:57.415>this <00:08:57.523>case, <00:08:57.631>like <00:08:57.738>I <00:08:57.846>shown <00:08:57.954>in <00:08:58.061>the <00:08:58.169>Kafka, <00:08:58.277>uh, <00:08:58.385>uh,

191
00:09:01.795 --> 00:09:04.365
<00:09:01.795>menu, <00:09:01.995>LLM <00:09:02.194>can <00:09:02.395>ask <00:09:02.594>question <00:09:02.795>if <00:09:02.995>the <00:09:03.194>data,

192
00:09:04.505 --> 00:09:06.725
<00:09:04.505>if <00:09:04.705>there <00:09:04.905>is <00:09:05.105>an <00:09:05.305>in <00:09:05.505>clarity <00:09:05.705>about <00:09:05.905>data.

193
00:09:07.265 --> 00:09:08.685
<00:09:07.265>For <00:09:07.520>example, <00:09:07.776>if <00:09:08.031>a <00:09:08.287>data <00:09:08.542>analyst

194
00:09:08.685 --> 00:09:11.205
<00:09:08.685>or <00:09:08.859>a <00:09:09.035>data <00:09:09.209>scientist <00:09:09.385>want <00:09:09.560>to <00:09:09.734>develop <00:09:09.910>an <00:09:10.084>algorithm

195
00:09:11.385 --> 00:09:13.045
<00:09:11.385>and <00:09:11.735>he, <00:09:12.085>uh, <00:09:12.435>he <00:09:12.785>himself

196
00:09:13.045 --> 00:09:16.805
<00:09:13.045>or <00:09:13.200>she <00:09:13.356>herself <00:09:13.511>doesn't <00:09:13.667>know <00:09:13.822>about <00:09:13.978>which <00:09:14.133>data <00:09:14.289>will <00:09:14.444>solve

197
00:09:16.805 --> 00:09:18.885
<00:09:16.805>their <00:09:17.084>problem, <00:09:17.364>they <00:09:17.645>can <00:09:17.925>ask <00:09:18.204>questions

198
00:09:18.905 --> 00:09:20.245
<00:09:18.905>to <00:09:19.206>LLM <00:09:19.508>in <00:09:19.809>English <00:09:20.111>language,

199
00:09:20.245 --> 00:09:22.645
<00:09:20.245>and <00:09:20.525>LLM <00:09:20.805>actually <00:09:21.085>ask <00:09:21.365>questions <00:09:21.645>back,

200
00:09:22.705 --> 00:09:25.245
<00:09:22.705>and <00:09:22.860>in <00:09:23.016>the <00:09:23.171>end <00:09:23.327>they <00:09:23.482>get <00:09:23.638>a <00:09:23.793>proper <00:09:23.949>data <00:09:24.105>table

201
00:09:25.385 --> 00:09:27.205
<00:09:25.385>or <00:09:25.851>proper <00:09:26.318>data <00:09:26.785>sets.

202
00:09:27.585 --> 00:09:29.125
<00:09:27.585>And <00:09:27.783>this <00:09:27.981>is <00:09:28.179>whatever <00:09:28.377>I'm <00:09:28.575>talking <00:09:28.773>about <00:09:28.971>here.

203
00:09:29.125 --> 00:09:32.525
<00:09:29.125>It's, <00:09:29.265>it's <00:09:29.405>not <00:09:29.545>only, <00:09:29.685>um, <00:09:29.825>a <00:09:29.965>talks <00:09:30.105>via <00:09:30.245>Eon, <00:09:30.385>actually <00:09:30.525>in,

204
00:09:32.545 --> 00:09:34.085
<00:09:32.545>in <00:09:32.776>our <00:09:33.007>team <00:09:33.238>of <00:09:33.469>ml, <00:09:33.700>ML <00:09:33.931>ops

205
00:09:34.085 --> 00:09:36.765
<00:09:34.085>and <00:09:34.240>LL <00:09:34.396>ops, <00:09:34.551>we <00:09:34.707>are <00:09:34.862>actually <00:09:35.018>making <00:09:35.173>it <00:09:35.329>to <00:09:35.485>production.

206
00:09:37.025 --> 00:09:40.085
<00:09:37.025>And <00:09:37.180>we <00:09:37.336>are, <00:09:37.491>we <00:09:37.647>are <00:09:37.802>very <00:09:37.958>fast <00:09:38.113>in <00:09:38.269>those <00:09:38.425>solutions

207
00:09:41.415 --> 00:09:43.925
<00:09:41.415>based <00:09:41.615>upon <00:09:41.814>that, <00:09:42.015>now <00:09:42.214>we <00:09:42.415>have <00:09:42.615>data, <00:09:42.814>how,

208
00:09:44.145 --> 00:09:46.045
<00:09:44.145>how <00:09:44.345>we <00:09:44.545>can <00:09:44.745>harness <00:09:44.944>in <00:09:45.145>some <00:09:45.345>use <00:09:45.545>cases

209
00:09:46.505 --> 00:09:47.605
<00:09:46.505>the <00:09:46.752>value <00:09:47.000>from <00:09:47.247>this <00:09:47.495>data.

210
00:09:48.065 --> 00:09:50.965
<00:09:48.065>So <00:09:48.220>the <00:09:48.376>next <00:09:48.531>theme <00:09:48.687>is <00:09:48.842>talk <00:09:48.998>to <00:09:49.153>your <00:09:49.309>web <00:09:49.465>content.

211
00:09:52.165 --> 00:09:54.545
<00:09:52.165>And, <00:09:52.398>um, <00:09:52.631>so <00:09:52.865>we <00:09:53.098>are <00:09:53.331>very <00:09:53.564>happy

212
00:09:54.545 --> 00:09:58.545
<00:09:54.545>that <00:09:54.685>we <00:09:54.824>are <00:09:54.964>reinventing <00:09:55.104>our <00:09:55.245>Eon <00:09:55.385>De <00:09:55.525>website, <00:09:55.665>which <00:09:55.805>is, <00:09:55.944>um,

213
00:09:59.365 --> 00:10:03.065
<00:09:59.365>um, <00:09:59.492>so <00:09:59.619>in <00:09:59.746>the <00:09:59.874>current <00:10:00.001>website, <00:10:00.128>if <00:10:00.255>you <00:10:00.383>see <00:10:00.510>the <00:10:00.637>search <00:10:00.765>option

214
00:10:03.645 --> 00:10:05.265
<00:10:03.645>is <00:10:03.995>hidden <00:10:04.345>really <00:10:04.694>far <00:10:05.045>behind,

215
00:10:05.565 --> 00:10:07.745
<00:10:05.565>and <00:10:05.705>we <00:10:05.845>do <00:10:05.985>not <00:10:06.125>want <00:10:06.265>our <00:10:06.405>customers <00:10:06.545>to <00:10:06.685>really <00:10:06.825>use <00:10:06.965>it

216
00:10:07.975 --> 00:10:09.905
<00:10:07.975>because <00:10:08.255>it's, <00:10:08.535>it's, <00:10:08.815>it's <00:10:09.095>really <00:10:09.375>boring.

217
00:10:09.925 --> 00:10:11.225
<00:10:09.925>It <00:10:10.217>does <00:10:10.510>not <00:10:10.802>provide <00:10:11.095>information

218
00:10:11.225 --> 00:10:12.465
<00:10:11.225>what <00:10:11.504>customers <00:10:11.783>are <00:10:12.062>asking <00:10:12.341>for.

219
00:10:13.125 --> 00:10:15.345
<00:10:13.125>And <00:10:13.358>customer <00:10:13.591>types <00:10:13.825>a <00:10:14.058>keyword, <00:10:14.291>press <00:10:14.525>enter

220
00:10:15.345 --> 00:10:18.025
<00:10:15.345>and <00:10:15.545>see <00:10:15.745>some <00:10:15.945>results <00:10:16.145>and <00:10:16.345>some <00:10:16.545>links, <00:10:16.745>okay,

221
00:10:18.115 --> 00:10:20.545
<00:10:18.115>which <00:10:18.270>is <00:10:18.426>not <00:10:18.581>really <00:10:18.737>very, <00:10:18.892>uh, <00:10:19.048>very <00:10:19.203>cool <00:10:19.359>to <00:10:19.515>see.

222
00:10:20.725 --> 00:10:25.265
<00:10:20.725>And <00:10:20.841>what <00:10:20.958>we <00:10:21.075>are <00:10:21.191>doing <00:10:21.308>now <00:10:21.425>is <00:10:21.541>on <00:10:21.658>ODE, <00:10:21.775>we <00:10:21.891>are <00:10:22.008>powering <00:10:22.125>this

223
00:10:26.245 --> 00:10:29.065
<00:10:26.245>search <00:10:26.478>with <00:10:26.711>A <00:10:26.945>GPT <00:10:27.178>based, <00:10:27.411>uh, <00:10:27.645>algorithms.

224
00:10:29.405 --> 00:10:31.625
<00:10:29.405>And <00:10:29.579>it's <00:10:29.755>not, <00:10:29.930>it's <00:10:30.105>not <00:10:30.280>only <00:10:30.454>the <00:10:30.630>GPT <00:10:30.805>knowledge,

225
00:10:31.725 --> 00:10:34.705
<00:10:31.725>but <00:10:31.832>I <00:10:31.940>will <00:10:32.048>show <00:10:32.155>in <00:10:32.263>the <00:10:32.371>later, <00:10:32.478>uh, <00:10:32.586>set <00:10:32.694>how <00:10:32.801>we <00:10:32.909>are <00:10:33.017>doing <00:10:33.125>it,

226
00:10:35.095 --> 00:10:37.545
<00:10:35.095>that <00:10:35.270>now <00:10:35.445>a <00:10:35.620>customer <00:10:35.795>types <00:10:35.970>a <00:10:36.145>question, <00:10:36.320>press <00:10:36.495>enter

227
00:10:37.805 --> 00:10:41.585
<00:10:37.805>and <00:10:37.944>see <00:10:38.084>the <00:10:38.224>response, <00:10:38.364>which <00:10:38.505>is <00:10:38.645>really <00:10:38.785>crisp <00:10:38.925>and <00:10:39.064>clear, <00:10:39.204>like,

228
00:10:41.585 --> 00:10:43.865
<00:10:41.585>and <00:10:41.865>human <00:10:42.145>response <00:10:42.425>about <00:10:42.705>the <00:10:42.985>query.

229
00:10:44.085 --> 00:10:46.745
<00:10:44.085>It <00:10:44.260>does <00:10:44.435>not <00:10:44.610>provide <00:10:44.785>any <00:10:44.960>kind <00:10:45.135>of <00:10:45.310>link <00:10:45.485>anymore.

230
00:10:47.405 --> 00:10:49.505
<00:10:47.405>And <00:10:47.685>it, <00:10:47.964>and <00:10:48.245>the <00:10:48.525>conversation <00:10:48.805>continues.

231
00:10:49.505 --> 00:10:51.185
<00:10:49.505>It's <00:10:49.738>not <00:10:49.971>a <00:10:50.205>chatbot, <00:10:50.438>it's <00:10:50.671>a <00:10:50.905>query.

232
00:10:51.565 --> 00:10:54.145
<00:10:51.565>And <00:10:51.720>we <00:10:51.876>are <00:10:52.031>using <00:10:52.187>lot <00:10:52.342>of <00:10:52.498>knowledge <00:10:52.653>basis <00:10:52.809>via <00:10:52.965>web,

233
00:10:54.245 --> 00:10:58.065
<00:10:54.245>via <00:10:54.400>PDF <00:10:54.556>files, <00:10:54.711>via <00:10:54.867>images <00:10:55.022>from <00:10:55.178>our <00:10:55.333>campaigns, <00:10:55.489>via <00:10:55.645>databases,

234
00:10:58.065 --> 00:11:01.225
<00:10:58.065>which <00:10:58.220>our <00:10:58.376>call <00:10:58.531>center <00:10:58.687>agents <00:10:58.842>are <00:10:58.998>using <00:10:59.153>in <00:10:59.309>real <00:10:59.465>life

235
00:11:01.245 --> 00:11:02.265
<00:11:01.245>to <00:11:01.551>answer <00:11:01.857>the <00:11:02.163>customers.

236
00:11:04.565 --> 00:11:07.585
<00:11:04.565>Now <00:11:04.705>we <00:11:04.845>have <00:11:04.985>data, <00:11:05.125>we <00:11:05.265>have <00:11:05.405>harnessing <00:11:05.545>data. <00:11:05.685>What <00:11:05.825>about <00:11:05.965>code?

237
00:11:08.085 --> 00:11:10.665
<00:11:08.085>So <00:11:08.225>there <00:11:08.365>was <00:11:08.505>also <00:11:08.645>a <00:11:08.785>talk <00:11:08.925>from <00:11:09.065>my <00:11:09.205>fellow <00:11:09.345>colleague <00:11:09.485>anco

238
00:11:10.685 --> 00:11:11.785
<00:11:10.685>in <00:11:11.015>our <00:11:11.344>booth <00:11:11.675>yesterday.

239
00:11:12.245 --> 00:11:14.585
<00:11:12.245>Um, <00:11:12.420>so <00:11:12.595>talk <00:11:12.770>to <00:11:12.945>your <00:11:13.120>code, <00:11:13.295>uh, <00:11:13.470>is <00:11:13.645>a,

240
00:11:14.585 --> 00:11:17.025
<00:11:14.585>is <00:11:14.740>a <00:11:14.896>next <00:11:15.051>thing <00:11:15.207>many <00:11:15.362>companies <00:11:15.518>are <00:11:15.673>working <00:11:15.829>on <00:11:15.985>it.

241
00:11:17.025 --> 00:11:18.985
<00:11:17.025>So <00:11:17.199>company <00:11:17.375>like <00:11:17.550>Eon, <00:11:17.725>we <00:11:17.900>have <00:11:18.074>a <00:11:18.250>small <00:11:18.425>team

242
00:11:19.405 --> 00:11:21.545
<00:11:19.405>and <00:11:19.755>we <00:11:20.105>are <00:11:20.454>proud <00:11:20.805>ourselves

243
00:11:21.545 --> 00:11:25.385
<00:11:21.545>that <00:11:21.685>we <00:11:21.824>are <00:11:21.964>also <00:11:22.104>working <00:11:22.245>on <00:11:22.385>such <00:11:22.525>a <00:11:22.665>big <00:11:22.805>technological <00:11:22.944>space

244
00:11:25.725 --> 00:11:28.865
<00:11:25.725>to <00:11:25.925>being <00:11:26.125>really <00:11:26.325>a <00:11:26.525>technical <00:11:26.725>company, <00:11:26.925>uh, <00:11:27.125>eon.

245
00:11:29.565 --> 00:11:32.625
<00:11:29.565>So <00:11:29.740>the <00:11:29.915>quest <00:11:30.090>here <00:11:30.265>is <00:11:30.440>a <00:11:30.615>common <00:11:30.790>developer <00:11:30.965>struggle.

246
00:11:33.205 --> 00:11:35.905
<00:11:33.205>So <00:11:33.360>everyday <00:11:33.516>developer <00:11:33.671>struggle <00:11:33.827>is <00:11:33.982>there's <00:11:34.138>a <00:11:34.293>vast <00:11:34.449>code <00:11:34.605>base

247
00:11:36.365 --> 00:11:38.025
<00:11:36.365>and <00:11:36.645>then, <00:11:36.925>uh, <00:11:37.205>endless <00:11:37.485>debugging <00:11:37.765>cycle.

248
00:11:38.025 --> 00:11:39.505
<00:11:38.025>Finding <00:11:38.291>a <00:11:38.557>root <00:11:38.824>cause <00:11:39.090>is <00:11:39.357>difficult.

249
00:11:40.045 --> 00:11:43.385
<00:11:40.045>And <00:11:40.185>many <00:11:40.324>times, <00:11:40.464>uh, <00:11:40.604>when <00:11:40.745>a <00:11:40.885>new <00:11:41.025>developer <00:11:41.165>joins <00:11:41.305>the <00:11:41.444>team,

250
00:11:43.565 --> 00:11:46.745
<00:11:43.565>he <00:11:43.681>uh, <00:11:43.798>he <00:11:43.915>or <00:11:44.031>she <00:11:44.148>have <00:11:44.265>a <00:11:44.381>struggle <00:11:44.498>to <00:11:44.615>find <00:11:44.731>a <00:11:44.848>new <00:11:44.965>functionality

251
00:11:46.765 --> 00:11:47.905
<00:11:46.765>to <00:11:47.107>implement <00:11:47.449>new <00:11:47.790>functionality.

252
00:11:47.925 --> 00:11:49.785
<00:11:47.925>And <00:11:48.275>debugging <00:11:48.625>sessions <00:11:48.974>are <00:11:49.324>endless.

253
00:11:51.275 --> 00:11:52.935
<00:11:51.275>So <00:11:51.555>we <00:11:51.834>utilize <00:11:52.115>the <00:11:52.395>magical <00:11:52.675>Trinity

254
00:11:53.585 --> 00:11:55.485
<00:11:53.585>and, <00:11:53.865>uh, <00:11:54.145>long <00:11:54.425>chain <00:11:54.705>vector <00:11:54.985>DB

255
00:11:55.485 --> 00:11:58.285
<00:11:55.485>and <00:11:55.765>open <00:11:56.045>AI <00:11:56.325>combined <00:11:56.605>together, <00:11:56.885>uh,

256
00:11:58.345 --> 00:11:59.605
<00:11:58.345>in <00:11:58.534>order <00:11:58.723>to <00:11:58.912>talk <00:11:59.101>to <00:11:59.290>your <00:11:59.479>data.

257
00:11:59.945 --> 00:12:02.205
<00:11:59.945>So, <00:12:00.085>which <00:12:00.225>means <00:12:00.365>that <00:12:00.505>you <00:12:00.645>can <00:12:00.785>write <00:12:00.925>in <00:12:01.065>a <00:12:01.205>simple <00:12:01.345>English

258
00:12:02.445 --> 00:12:03.845
<00:12:02.445>language <00:12:02.760>to <00:12:03.075>implement <00:12:03.390>a <00:12:03.705>functionality.

259
00:12:04.015 --> 00:12:07.165
<00:12:04.015>It'll <00:12:04.155>show <00:12:04.295>you <00:12:04.435>back <00:12:04.574>how <00:12:04.715>many <00:12:04.855>functions <00:12:04.995>you <00:12:05.135>need <00:12:05.275>to <00:12:05.415>change

260
00:12:07.185 --> 00:12:09.565
<00:12:07.185>as <00:12:07.340>a <00:12:07.496>developer <00:12:07.651>and <00:12:07.807>this <00:12:07.962>function <00:12:08.118>you <00:12:08.273>need <00:12:08.429>to <00:12:08.584>touch.

261
00:12:10.305 --> 00:12:12.525
<00:12:10.305>And, <00:12:10.538>uh, <00:12:10.771>we <00:12:11.005>are <00:12:11.238>implementing <00:12:11.471>Vector <00:12:11.704>database

262
00:12:12.985 --> 00:12:14.125
<00:12:12.985>to <00:12:13.241>index <00:12:13.498>the <00:12:13.754>code <00:12:14.011>lines.

263
00:12:14.505 --> 00:12:17.445
<00:12:14.505>We <00:12:14.705>are <00:12:14.905>using, <00:12:15.105>um, <00:12:15.305>uh, <00:12:15.505>embeddings <00:12:15.705>code <00:12:15.905>embeddings

264
00:12:17.445 --> 00:12:20.805
<00:12:17.445>to <00:12:17.645>actually <00:12:17.845>utilize <00:12:18.045>this <00:12:18.245>embedding <00:12:18.445>for <00:12:18.645>the <00:12:18.845>responses.

265
00:12:21.025 --> 00:12:23.085
<00:12:21.025>And <00:12:21.165>we <00:12:21.305>are <00:12:21.444>in <00:12:21.584>the <00:12:21.725>end, <00:12:21.865>we <00:12:22.005>are <00:12:22.145>using <00:12:22.285>generative <00:12:22.425>ai,

266
00:12:23.265 --> 00:12:24.605
<00:12:23.265>the <00:12:23.566>genius <00:12:23.868>behind <00:12:24.169>the <00:12:24.471>curtains,

267
00:12:26.465 --> 00:12:28.725
<00:12:26.465>and <00:12:26.698>then <00:12:26.931>the <00:12:27.165>CS <00:12:27.398>developer, <00:12:27.631>the <00:12:27.865>excitement.

268
00:12:28.725 --> 00:12:31.445
<00:12:28.725>MyCode <00:12:28.841>is <00:12:28.958>an <00:12:29.075>open <00:12:29.191>book <00:12:29.308>now, <00:12:29.425>so <00:12:29.541>there <00:12:29.658>is <00:12:29.775>no <00:12:29.891>need <00:12:30.008>for, <00:12:30.125>uh,

269
00:12:31.445 --> 00:12:32.885
<00:12:31.445>no <00:12:31.877>endless <00:12:32.309>knowledge <00:12:32.741>transfers

270
00:12:33.305 --> 00:12:35.205
<00:12:33.305>or <00:12:33.538>Katie <00:12:33.771>sessions <00:12:34.005>from <00:12:34.238>the <00:12:34.471>old <00:12:34.704>developer

271
00:12:35.205 --> 00:12:37.805
<00:12:35.205>to <00:12:35.380>the <00:12:35.555>new <00:12:35.730>developer <00:12:35.905>or <00:12:36.080>from <00:12:36.255>vendors <00:12:36.430>to <00:12:36.605>inside.

272
00:12:39.555 --> 00:12:43.405
<00:12:39.555>Okay, <00:12:39.710>so <00:12:39.866>before <00:12:40.021>jumping <00:12:40.177>into <00:12:40.332>the <00:12:40.488>next, <00:12:40.643>um, <00:12:40.799>till <00:12:40.954>now,

273
00:12:43.405 --> 00:12:45.645
<00:12:43.405>so <00:12:43.521>this <00:12:43.638>is, <00:12:43.755>we <00:12:43.871>have <00:12:43.988>seen, <00:12:44.105>we <00:12:44.221>have <00:12:44.338>ML <00:12:44.454>ops, <00:12:44.571>we <00:12:44.688>have <00:12:44.805>data,

274
00:12:46.105 --> 00:12:50.605
<00:12:46.105>we <00:12:46.280>have <00:12:46.455>code, <00:12:46.630>uh, <00:12:46.805>now <00:12:46.980>let's <00:12:47.155>jump <00:12:47.330>to <00:12:47.505>some,

275
00:12:51.185 --> 00:12:53.125
<00:12:51.185>um, <00:12:51.464>architecture <00:12:51.744>which <00:12:52.025>we <00:12:52.305>have <00:12:52.584>implemented

276
00:12:53.125 --> 00:12:54.405
<00:12:53.125>and <00:12:53.413>they're <00:12:53.701>running <00:12:53.989>in <00:12:54.276>production.

277
00:12:54.785 --> 00:12:55.845
<00:12:54.785>So <00:12:55.023>this <00:12:55.262>is <00:12:55.500>an <00:12:55.739>abstract

278
00:12:55.865 --> 00:12:58.565
<00:12:55.865>of <00:12:56.040>an <00:12:56.215>architecture <00:12:56.390>which <00:12:56.565>we <00:12:56.740>have <00:12:56.915>implemented <00:12:57.090>very <00:12:57.265>recently,

279
00:12:58.565 --> 00:13:01.645
<00:12:58.565>which <00:12:58.765>is <00:12:58.965>contact <00:12:59.165>center <00:12:59.365>analysis <00:12:59.565>using <00:12:59.765>speech, <00:12:59.965>speech,

280
00:13:01.765 --> 00:13:02.965
<00:13:01.765>API <00:13:02.035>and <00:13:02.305>Azure <00:13:02.575>open <00:13:02.845>ai.

281
00:13:03.155 --> 00:13:04.845
<00:13:03.155>This <00:13:03.435>is <00:13:03.714>not <00:13:03.995>the <00:13:04.275>real <00:13:04.555>architecture

282
00:13:05.025 --> 00:13:07.085
<00:13:05.025>as <00:13:05.258>this <00:13:05.491>is <00:13:05.725>an <00:13:05.958>abstract <00:13:06.191>of <00:13:06.425>it.

283
00:13:07.505 --> 00:13:09.725
<00:13:07.505>So <00:13:07.705>what <00:13:07.905>we <00:13:08.105>are <00:13:08.305>doing <00:13:08.505>it <00:13:08.705>is, <00:13:08.905>uh,

284
00:13:09.945 --> 00:13:12.005
<00:13:09.945>we <00:13:10.178>are <00:13:10.411>fetching <00:13:10.645>all <00:13:10.878>the <00:13:11.111>call <00:13:11.345>records

285
00:13:12.385 --> 00:13:15.285
<00:13:12.385>or <00:13:12.540>all <00:13:12.696>the <00:13:12.851>calls, <00:13:13.007>which <00:13:13.162>is <00:13:13.318>happening <00:13:13.473>between <00:13:13.629>a <00:13:13.785>customer

286
00:13:15.425 --> 00:13:16.605
<00:13:15.425>and <00:13:15.690>a <00:13:15.956>customer <00:13:16.221>care <00:13:16.487>agent.

287
00:13:17.145 --> 00:13:20.085
<00:13:17.145>And <00:13:17.285>these <00:13:17.425>calls <00:13:17.564>are <00:13:17.704>then <00:13:17.845>transcribed <00:13:17.985>into <00:13:18.125>a <00:13:18.265>text <00:13:18.405>via <00:13:18.545>Azure,

288
00:13:20.185 --> 00:13:21.965
<00:13:20.185>OpenAI <00:13:20.464>or <00:13:20.744>any <00:13:21.025>other <00:13:21.305>LLM <00:13:21.584>models.

289
00:13:22.065 --> 00:13:24.525
<00:13:22.065>We <00:13:22.240>are <00:13:22.415>utilizing <00:13:22.590>many <00:13:22.765>models <00:13:22.940>to <00:13:23.115>compare <00:13:23.290>the <00:13:23.465>performances.

290
00:13:25.105 --> 00:13:26.645
<00:13:25.105>And <00:13:25.451>in <00:13:25.798>the <00:13:26.144>exploration <00:13:26.491>phase,

291
00:13:26.745 --> 00:13:29.205
<00:13:26.745>we <00:13:26.920>can <00:13:27.095>really <00:13:27.270>see <00:13:27.445>the <00:13:27.620>sentiment <00:13:27.795>of <00:13:27.970>our <00:13:28.145>customers,

292
00:13:29.515 --> 00:13:31.805
<00:13:29.515>what <00:13:29.748>our <00:13:29.981>customers <00:13:30.215>are <00:13:30.448>talking <00:13:30.681>about, <00:13:30.915>what,

293
00:13:31.875 --> 00:13:34.965
<00:13:31.875>what <00:13:32.050>our <00:13:32.225>customer's <00:13:32.400>pain <00:13:32.575>point <00:13:32.750>is, <00:13:32.925>how <00:13:33.100>many, <00:13:33.275>um,

294
00:13:35.265 --> 00:13:37.085
<00:13:35.265>how <00:13:35.498>many <00:13:35.731>customers <00:13:35.965>have <00:13:36.198>given <00:13:36.431>their <00:13:36.665>consent

295
00:13:37.085 --> 00:13:39.885
<00:13:37.085>to <00:13:37.240>send <00:13:37.396>them <00:13:37.551>the <00:13:37.707>marketing <00:13:37.862>messages <00:13:38.018>to <00:13:38.173>be <00:13:38.329>legally <00:13:38.485>compliant

296
00:13:39.885 --> 00:13:41.005
<00:13:39.885>to <00:13:40.221>be <00:13:40.557>GDPR <00:13:40.893>compliant.

297
00:13:41.305 --> 00:13:44.685
<00:13:41.305>And <00:13:41.460>even <00:13:41.616>to <00:13:41.771>open <00:13:41.927>this <00:13:42.082>black <00:13:42.238>box <00:13:42.393>for <00:13:42.549>the <00:13:42.704>business

298
00:13:44.985 --> 00:13:47.765
<00:13:44.985>to <00:13:45.185>really <00:13:45.385>see <00:13:45.585>what <00:13:45.785>our <00:13:45.985>customer's <00:13:46.185>needs <00:13:46.385>are,

299
00:13:48.075 --> 00:13:50.565
<00:13:48.075>what <00:13:48.215>should <00:13:48.355>be <00:13:48.495>our <00:13:48.635>next <00:13:48.775>campaign, <00:13:48.915>what <00:13:49.055>should <00:13:49.195>be <00:13:49.335>our <00:13:49.475>next,

300
00:13:50.745 --> 00:13:54.165
<00:13:50.745>uh, <00:13:50.978>uh, <00:13:51.211>next <00:13:51.445>product <00:13:51.678>into <00:13:51.911>the <00:13:52.145>market,

301
00:13:54.315 --> 00:13:57.925
<00:13:54.315>into <00:13:54.515>the <00:13:54.715>German <00:13:54.915>market, <00:13:55.115>into, <00:13:55.315>um, <00:13:55.515>into, <00:13:55.715>uh,

302
00:13:57.925 --> 00:13:59.765
<00:13:57.925>into <00:13:58.125>the <00:13:58.324>market <00:13:58.525>which <00:13:58.724>makes <00:13:58.925>customer's <00:13:59.125>life <00:13:59.324>easier.

303
00:14:01.165 --> 00:14:03.905
<00:14:01.165>Uh, <00:14:01.365>the <00:14:01.564>next <00:14:01.765>is, <00:14:01.964>uh, <00:14:02.165>document <00:14:02.365>process <00:14:02.564>automation.

304
00:14:03.965 --> 00:14:06.505
<00:14:03.965>So <00:14:04.105>when <00:14:04.245>I <00:14:04.385>say <00:14:04.525>document, <00:14:04.665>it's <00:14:04.805>not <00:14:04.945>only <00:14:05.085>the <00:14:05.225>PDF <00:14:05.365>files

305
00:14:06.525 --> 00:14:07.985
<00:14:06.525>or <00:14:06.787>something, <00:14:07.050>it <00:14:07.313>is <00:14:07.576>also <00:14:07.839>emails.

306
00:14:08.485 --> 00:14:11.265
<00:14:08.485>If <00:14:08.640>you <00:14:08.796>see, <00:14:08.951>eon <00:14:09.107>has <00:14:09.262>two <00:14:09.418>digit <00:14:09.573>million <00:14:09.729>customers <00:14:09.885>in

307
00:14:11.265 --> 00:14:12.465
<00:14:11.265>Germany <00:14:11.805>every <00:14:12.345>year.

308
00:14:12.485 --> 00:14:15.505
<00:14:12.485>We <00:14:12.660>are <00:14:12.835>getting <00:14:13.010>two <00:14:13.185>millions <00:14:13.360>plus <00:14:13.535>not <00:14:13.710>2 <00:14:13.885>million,

309
00:14:15.525 --> 00:14:19.625
<00:14:15.525>two <00:14:15.699>digit <00:14:15.875>million <00:14:16.050>plus <00:14:16.225>emails, <00:14:16.400>which <00:14:16.574>is <00:14:16.750>highly <00:14:16.925>impossible

310
00:14:19.645 --> 00:14:22.665
<00:14:19.645>for <00:14:19.800>a <00:14:19.956>human <00:14:20.111>to <00:14:20.267>reply <00:14:20.422>back <00:14:20.578>or <00:14:20.733>even <00:14:20.889>to <00:14:21.045>respond.

311
00:14:22.665 --> 00:14:26.225
<00:14:22.665>Even <00:14:22.792>the <00:14:22.919>half <00:14:23.046>of <00:14:23.174>them, <00:14:23.301>even <00:14:23.428>if <00:14:23.555>we <00:14:23.683>have <00:14:23.810>put <00:14:23.937>enormous <00:14:24.064>number

312
00:14:26.285 --> 00:14:29.305
<00:14:26.285>of, <00:14:26.459>uh, <00:14:26.635>people <00:14:26.810>behind <00:14:26.985>it <00:14:27.160>from, <00:14:27.334>uh, <00:14:27.510>from <00:14:27.685>offshore,

313
00:14:29.305 --> 00:14:30.865
<00:14:29.305>from <00:14:29.584>Nearshore <00:14:29.864>or <00:14:30.145>anywhere, <00:14:30.425>it <00:14:30.704>is,

314
00:14:30.865 --> 00:14:32.785
<00:14:30.865>it <00:14:31.098>is <00:14:31.331>not <00:14:31.565>possible <00:14:31.798>at <00:14:32.031>all <00:14:32.265>now.

315
00:14:32.805 --> 00:14:34.345
<00:14:32.805>And <00:14:33.002>even <00:14:33.201>we <00:14:33.399>do <00:14:33.597>not <00:14:33.795>want <00:14:33.993>our <00:14:34.191>customer

316
00:14:34.345 --> 00:14:37.785
<00:14:34.345>to <00:14:34.452>live <00:14:34.560>in <00:14:34.668>the <00:14:34.775>black <00:14:34.883>box <00:14:34.991>that <00:14:35.098>they <00:14:35.206>send <00:14:35.314>an <00:14:35.421>email <00:14:35.529>to <00:14:35.637>Eon <00:14:35.745>Eon

317
00:14:37.845 --> 00:14:40.865
<00:14:37.845>and <00:14:38.020>they're <00:14:38.195>waiting <00:14:38.370>internally <00:14:38.545>to <00:14:38.720>get <00:14:38.895>their <00:14:39.070>response <00:14:39.245>back.

318
00:14:41.245 --> 00:14:43.705
<00:14:41.245>So <00:14:41.361>what <00:14:41.478>we <00:14:41.595>are <00:14:41.711>doing <00:14:41.828>there <00:14:41.945>is, <00:14:42.061>uh, <00:14:42.178>this <00:14:42.295>is <00:14:42.411>just <00:14:42.528>an, <00:14:42.645>again,

319
00:14:43.705 --> 00:14:44.865
<00:14:43.705>an <00:14:44.227>abstract <00:14:44.749>architecture.

320
00:14:45.205 --> 00:14:47.505
<00:14:45.205>Um, <00:14:45.332>so <00:14:45.459>what <00:14:45.586>we <00:14:45.714>are <00:14:45.841>doing <00:14:45.968>is <00:14:46.095>we <00:14:46.223>are <00:14:46.350>getting <00:14:46.477>these <00:14:46.605>emails.

321
00:14:48.045 --> 00:14:51.485
<00:14:48.045>We <00:14:48.200>are <00:14:48.356>trying <00:14:48.511>to <00:14:48.667>do <00:14:48.822>an <00:14:48.978>intent <00:14:49.133>classification <00:14:49.289>intent, <00:14:49.444>uh,

322
00:14:51.805 --> 00:14:53.085
<00:14:51.805>recognization <00:14:52.381>via <00:14:52.957>OpenAI,

323
00:14:53.585 --> 00:14:56.165
<00:14:53.585>and <00:14:53.740>with <00:14:53.896>this <00:14:54.051>intent <00:14:54.207>classification, <00:14:54.362>we <00:14:54.518>are <00:14:54.673>able <00:14:54.829>to <00:14:54.985>see

324
00:14:56.475 --> 00:14:58.485
<00:14:56.475>what <00:14:56.708>is <00:14:56.941>exactly <00:14:57.175>required <00:14:57.408>by <00:14:57.641>the <00:14:57.875>customer.

325
00:14:58.505 --> 00:14:59.965
<00:14:58.505>We <00:14:58.724>do <00:14:58.943>not <00:14:59.162>want <00:14:59.381>to <00:14:59.600>reply <00:14:59.819>back

326
00:14:59.965 --> 00:15:03.005
<00:14:59.965>to <00:15:00.140>our <00:15:00.315>customers <00:15:00.490>bananas <00:15:00.665>if <00:15:00.840>they're <00:15:01.015>asking <00:15:01.190>for <00:15:01.365>oranges.

327
00:15:03.865 --> 00:15:05.925
<00:15:03.865>So <00:15:04.065>this <00:15:04.265>intent <00:15:04.465>classification <00:15:04.665>is <00:15:04.865>really <00:15:05.065>very <00:15:05.265>important.

328
00:15:06.425 --> 00:15:09.005
<00:15:06.425>And, <00:15:06.625>uh, <00:15:06.824>based <00:15:07.025>upon <00:15:07.224>that, <00:15:07.425>we <00:15:07.625>can <00:15:07.824>suggest

329
00:15:09.025 --> 00:15:12.485
<00:15:09.025>to <00:15:09.199>our <00:15:09.375>call <00:15:09.550>center <00:15:09.725>agents <00:15:09.900>a <00:15:10.074>a <00:15:10.250>response <00:15:10.425>back

330
00:15:12.545 --> 00:15:14.125
<00:15:12.545>to <00:15:12.824>our <00:15:13.104>customer, <00:15:13.385>which <00:15:13.665>makes <00:15:13.944>sense.

331
00:15:14.665 --> 00:15:16.565
<00:15:14.665>And <00:15:14.898>this <00:15:15.131>is <00:15:15.365>really <00:15:15.598>fast <00:15:15.831>and <00:15:16.064>automatic.

332
00:15:16.985 --> 00:15:20.165
<00:15:16.985>We <00:15:17.112>are, <00:15:17.239>uh, <00:15:17.366>uh, <00:15:17.494>we <00:15:17.621>are <00:15:17.748>making <00:15:17.875>really <00:15:18.003>good <00:15:18.130>processing <00:15:18.257>to <00:15:18.385>it.

333
00:15:20.465 --> 00:15:22.485
<00:15:20.465>And <00:15:20.665>apart <00:15:20.865>from <00:15:21.065>emails, <00:15:21.265>we <00:15:21.465>are <00:15:21.665>also <00:15:21.865>wanted

334
00:15:22.505 --> 00:15:24.845
<00:15:22.505>to <00:15:22.738>process <00:15:22.971>our <00:15:23.205>documents, <00:15:23.438>PDF <00:15:23.671>files, <00:15:23.905>contracts,

335
00:15:24.935 --> 00:15:27.485
<00:15:24.935>which <00:15:25.062>is <00:15:25.189>signed <00:15:25.316>by <00:15:25.444>the <00:15:25.571>customer, <00:15:25.698>send <00:15:25.825>it <00:15:25.953>to <00:15:26.080>us <00:15:26.207>in <00:15:26.334>Germany.

336
00:15:27.775 --> 00:15:29.245
<00:15:27.775>Still <00:15:27.995>it <00:15:28.216>is <00:15:28.436>a <00:15:28.657>lot <00:15:28.877>of <00:15:29.098>paperwork.

337
00:15:29.785 --> 00:15:31.085
<00:15:29.785>So, <00:15:30.175>and, <00:15:30.565>and <00:15:30.955>the,

338
00:15:31.145 --> 00:15:33.045
<00:15:31.145>and <00:15:31.378>the <00:15:31.611>these <00:15:31.845>contracts <00:15:32.078>are <00:15:32.311>active <00:15:32.545>very,

339
00:15:33.115 --> 00:15:34.845
<00:15:33.115>very <00:15:33.395>fast <00:15:33.675>into <00:15:33.955>the <00:15:34.235>sales <00:15:34.515>funnel.

340
00:15:37.125 --> 00:15:38.205
<00:15:37.125>GPD <00:15:37.449>with <00:15:37.773>enterprise <00:15:38.097>data.

341
00:15:38.235 --> 00:15:40.965
<00:15:38.235>This <00:15:38.375>is <00:15:38.515>an <00:15:38.655>eon <00:15:38.795>de <00:15:38.935>use <00:15:39.075>case, <00:15:39.215>which <00:15:39.355>I <00:15:39.495>explained <00:15:39.635>before.

342
00:15:41.145 --> 00:15:42.925
<00:15:41.145>So <00:15:41.319>we <00:15:41.495>have <00:15:41.670>a <00:15:41.845>knowledge <00:15:42.020>base, <00:15:42.194>which <00:15:42.370>is, <00:15:42.545>uh,

343
00:15:43.255 --> 00:15:46.405
<00:15:43.255>which <00:15:43.455>is <00:15:43.655>again <00:15:43.855>then <00:15:44.055>unstructured <00:15:44.255>documents, <00:15:44.455>PDF <00:15:44.655>documents,

344
00:15:46.585 --> 00:15:47.765
<00:15:46.585>et <00:15:46.939>cetera, <00:15:47.293>or <00:15:47.646>databases.

345
00:15:48.025 --> 00:15:49.805
<00:15:48.025>And <00:15:48.305>this <00:15:48.584>unstructured <00:15:48.865>document <00:15:49.145>is <00:15:49.425>fed

346
00:15:49.955 --> 00:15:51.285
<00:15:49.955>into <00:15:50.354>the <00:15:50.753>form <00:15:51.151>recognizer.

347
00:15:51.285 --> 00:15:54.485
<00:15:51.285>We <00:15:51.459>are <00:15:51.635>using <00:15:51.810>cognitive <00:15:51.985>search <00:15:52.160>plus, <00:15:52.334>uh, <00:15:52.510>embedding <00:15:52.685>there.

348
00:15:54.485 --> 00:15:57.165
<00:15:54.485>This <00:15:54.640>again, <00:15:54.796>the <00:15:54.951>abstract. <00:15:55.107>And <00:15:55.262>we <00:15:55.418>are <00:15:55.573>using <00:15:55.729>open <00:15:55.885>AI

349
00:15:57.165 --> 00:15:58.245
<00:15:57.165>answering <00:15:57.651>prompt <00:15:58.137>only.

350
00:15:58.425 --> 00:16:01.405
<00:15:58.425>We <00:15:58.580>can <00:15:58.736>control <00:15:58.891>the <00:15:59.047>temperature <00:15:59.202>there <00:15:59.358>where <00:15:59.513>open, <00:15:59.669>we <00:15:59.824>want

351
00:16:01.405 --> 00:16:03.045
<00:16:01.405>to <00:16:01.685>rely <00:16:01.964>on <00:16:02.245>open <00:16:02.525>AI <00:16:02.805>responses

352
00:16:03.065 --> 00:16:05.845
<00:16:03.065>or <00:16:03.205>we <00:16:03.345>want <00:16:03.485>open <00:16:03.625>AI <00:16:03.765>to <00:16:03.905>respond <00:16:04.045>from <00:16:04.185>our <00:16:04.325>knowledge <00:16:04.465>base.

353
00:16:06.385 --> 00:16:09.005
<00:16:06.385>So <00:16:06.560>this <00:16:06.735>is <00:16:06.910>really <00:16:07.085>an, <00:16:07.260>uh, <00:16:07.435>harnessing <00:16:07.610>the <00:16:07.785>power

354
00:16:09.025 --> 00:16:10.165
<00:16:09.025>of <00:16:09.538>enterprise <00:16:10.050>data.

355
00:16:10.545 --> 00:16:13.085
<00:16:10.545>So <00:16:10.700>we <00:16:10.856>wanted <00:16:11.011>to <00:16:11.167>run <00:16:11.322>GPT <00:16:11.478>on <00:16:11.633>our <00:16:11.789>data <00:16:11.944>sets,

356
00:16:13.105 --> 00:16:16.125
<00:16:13.105>on <00:16:13.260>our <00:16:13.416>enterprise <00:16:13.571>data <00:16:13.727>so <00:16:13.882>that <00:16:14.038>if <00:16:14.193>a <00:16:14.349>customer <00:16:14.505>asks,

357
00:16:16.125 --> 00:16:19.445
<00:16:16.125>do <00:16:16.241>I <00:16:16.358>get <00:16:16.475>a <00:16:16.591>discount <00:16:16.708>if <00:16:16.825>I <00:16:16.941>have <00:16:17.058>a <00:16:17.175>contract <00:16:17.291>X <00:16:17.408>and <00:16:17.525>Y?

358
00:16:19.785 --> 00:16:21.325
<00:16:19.785>So <00:16:20.062>normally <00:16:20.339>in <00:16:20.616>any <00:16:20.893>any <00:16:21.171>company,

359
00:16:21.345 --> 00:16:22.605
<00:16:21.345>you <00:16:21.534>will <00:16:21.723>not <00:16:21.912>get <00:16:22.101>a <00:16:22.290>response <00:16:22.479>back.

360
00:16:22.785 --> 00:16:24.885
<00:16:22.785>So <00:16:22.940>in <00:16:23.096>our <00:16:23.251>case, <00:16:23.407>you'll <00:16:23.562>get <00:16:23.718>a <00:16:23.873>response <00:16:24.029>back, <00:16:24.185>yes,

361
00:16:24.885 --> 00:16:26.365
<00:16:24.885>you'll <00:16:25.107>get <00:16:25.329>a <00:16:25.551>10 <00:16:25.773>euro <00:16:25.995>discount <00:16:26.217>probably.

362
00:16:26.745 --> 00:16:29.085
<00:16:26.745>So <00:16:26.945>you <00:16:27.145>can <00:16:27.345>really <00:16:27.545>bundling, <00:16:27.745>do <00:16:27.945>the <00:16:28.145>bundling,

363
00:16:29.085 --> 00:16:32.165
<00:16:29.085>you <00:16:29.260>can <00:16:29.435>really <00:16:29.610>do <00:16:29.785>the <00:16:29.960>effects <00:16:30.135>of <00:16:30.310>combining <00:16:30.485>contracts,

364
00:16:32.235 --> 00:16:35.165
<00:16:32.235>combining <00:16:32.468>services, <00:16:32.701>really <00:16:32.935>on <00:16:33.168>the <00:16:33.401>website <00:16:33.635>level.

365
00:16:35.505 --> 00:16:38.405
<00:16:35.505>And <00:16:35.680>based <00:16:35.855>upon <00:16:36.030>this <00:16:36.205>enterprise <00:16:36.380>data <00:16:36.555>making <00:16:36.730>A <00:16:36.905>GPT,

366
00:16:38.425 --> 00:16:39.565
<00:16:38.425>uh, <00:16:38.766>with <00:16:39.109>GPD <00:16:39.451>happen.

367
00:16:41.065 --> 00:16:43.845
<00:16:41.065>So <00:16:41.205>in <00:16:41.345>the <00:16:41.485>end, <00:16:41.625>we <00:16:41.765>are <00:16:41.905>talking <00:16:42.045>a <00:16:42.185>lot <00:16:42.325>about, <00:16:42.465>uh,

368
00:16:43.945 --> 00:16:47.605
<00:16:43.945>prompt <00:16:44.120>engineering, <00:16:44.295>maybe <00:16:44.470>so, <00:16:44.645>because <00:16:44.820>it's <00:16:44.995>all <00:16:45.170>about <00:16:45.345>prompt.

369
00:16:48.185 --> 00:16:51.165
<00:16:48.185>So <00:16:48.385>do <00:16:48.584>you <00:16:48.785>really <00:16:48.984>think <00:16:49.185>is <00:16:49.385>prompt <00:16:49.584>engineering

370
00:16:51.185 --> 00:16:52.245
<00:16:51.185>is <00:16:51.502>answers <00:16:51.821>to <00:16:52.139>all?

371
00:16:52.625 --> 00:16:54.525
<00:16:52.625>Do <00:16:52.858>we <00:16:53.091>do <00:16:53.325>a <00:16:53.558>proper <00:16:53.791>prompt <00:16:54.025>engineering

372
00:16:54.985 --> 00:16:58.885
<00:16:54.985>or <00:16:55.112>we <00:16:55.239>do <00:16:55.366>a, <00:16:55.494>um, <00:16:55.621>a <00:16:55.748>lot <00:16:55.875>of <00:16:56.003>tweaks <00:16:56.130>into <00:16:56.257>this <00:16:56.385>prompt?

373
00:16:58.985 --> 00:17:02.885
<00:16:58.985>Is <00:16:59.160>this <00:16:59.335>really <00:16:59.510>an <00:16:59.685>answer? <00:16:59.860>Probably <00:17:00.035>for <00:17:00.210>me, <00:17:00.385>yeah,

374
00:17:03.155 --> 00:17:04.485
<00:17:03.155>this <00:17:03.394>is <00:17:03.633>good, <00:17:03.873>but <00:17:04.112>not <00:17:04.351>enough.

375
00:17:05.465 --> 00:17:07.525
<00:17:05.464>And <00:17:05.665>if <00:17:05.865>you <00:17:06.064>want <00:17:06.264>to <00:17:06.464>play <00:17:06.665>with <00:17:06.865>GPT

376
00:17:07.585 --> 00:17:09.965
<00:17:07.585>for <00:17:07.865>really <00:17:08.145>production <00:17:08.425>ready, <00:17:08.704>uh, <00:17:08.985>workloads

377
00:17:10.265 --> 00:17:13.525
<00:17:10.265>and <00:17:10.440>really <00:17:10.615>making <00:17:10.790>it <00:17:10.965>secure, <00:17:11.140>you <00:17:11.315>need <00:17:11.490>more <00:17:11.665>security

378
00:17:13.665 --> 00:17:16.645
<00:17:13.665>of <00:17:13.898>your <00:17:14.131>l <00:17:14.365>LMS <00:17:14.598>in <00:17:14.831>production <00:17:15.065>spec,

379
00:17:16.925 --> 00:17:18.445
<00:17:16.925>specifically <00:17:17.267>in <00:17:17.608>the <00:17:17.951>German <00:17:18.292>market.

380
00:17:18.905 --> 00:17:23.325
<00:17:18.905>So, <00:17:19.012>um, <00:17:19.120>you <00:17:19.228>can, <00:17:19.335>um, <00:17:19.443>so <00:17:19.551>what <00:17:19.658>we <00:17:19.766>have <00:17:19.874>done <00:17:19.981>there <00:17:20.089>is <00:17:20.197>we <00:17:20.305>have,

381
00:17:23.345 --> 00:17:25.325
<00:17:23.345>uh, <00:17:23.578>in, <00:17:23.811>in <00:17:24.045>collaboration <00:17:24.278>with <00:17:24.511>Lara <00:17:24.745>there.

382
00:17:25.665 --> 00:17:28.165
<00:17:25.665>So <00:17:25.865>we <00:17:26.065>have <00:17:26.264>done, <00:17:26.464>uh, <00:17:26.665>we <00:17:26.865>have, <00:17:27.065>uh,

383
00:17:28.165 --> 00:17:29.805
<00:17:28.165>implemented <00:17:28.631>over <00:17:29.098>LLM <00:17:29.565>guards,

384
00:17:29.975 --> 00:17:32.005
<00:17:29.975>which <00:17:30.208>is <00:17:30.441>protecting <00:17:30.675>us <00:17:30.908>from <00:17:31.141>any <00:17:31.375>kind

385
00:17:32.005 --> 00:17:34.885
<00:17:32.005>of <00:17:32.180>hallucination <00:17:32.355>attacks <00:17:32.530>or <00:17:32.705>any <00:17:32.880>kind <00:17:33.055>of <00:17:33.230>hacking <00:17:33.405>attacks

386
00:17:35.065 --> 00:17:38.845
<00:17:35.065>or <00:17:35.220>any <00:17:35.376>kind <00:17:35.531>of <00:17:35.687>toxic <00:17:35.842>language <00:17:35.998>return <00:17:36.153>from <00:17:36.309>these <00:17:36.465>GPT

387
00:17:38.845 --> 00:17:40.245
<00:17:38.845>models <00:17:39.160>back <00:17:39.475>to <00:17:39.790>the <00:17:40.105>customer.

388
00:17:40.825 --> 00:17:41.845
<00:17:40.825>So <00:17:41.054>this <00:17:41.284>is <00:17:41.513>a <00:17:41.743>guard,

389
00:17:41.945 --> 00:17:44.405
<00:17:41.945>and <00:17:42.085>we <00:17:42.225>are, <00:17:42.365>we <00:17:42.504>are <00:17:42.645>also <00:17:42.784>taking <00:17:42.925>the <00:17:43.064>output <00:17:43.205>of <00:17:43.345>this

390
00:17:44.545 --> 00:17:48.405
<00:17:44.545>and <00:17:44.685>we <00:17:44.825>are <00:17:44.965>reevaluating, <00:17:45.105>rechanging <00:17:45.245>this <00:17:45.385>on <00:17:45.525>a <00:17:45.665>daily <00:17:45.805>basis <00:17:45.945>so

391
00:17:48.405 --> 00:17:50.365
<00:17:48.405>that <00:17:48.605>we <00:17:48.805>can <00:17:49.004>accommodate <00:17:49.205>more <00:17:49.405>and <00:17:49.605>more <00:17:49.805>questions

392
00:17:50.385 --> 00:17:52.205
<00:17:50.385>and <00:17:50.618>it <00:17:50.851>make <00:17:51.085>it <00:17:51.318>a <00:17:51.551>self-learn <00:17:51.785>process.

393
00:17:52.905 --> 00:17:55.005
<00:17:52.905>And <00:17:53.060>this, <00:17:53.216>this <00:17:53.371>is, <00:17:53.527>this <00:17:53.682>is <00:17:53.838>particularly <00:17:53.993>a <00:17:54.149>very <00:17:54.305>good

394
00:17:55.005 --> 00:17:56.325
<00:17:55.005>piece <00:17:55.599>of <00:17:56.193>monitoring.

395
00:17:56.705 --> 00:17:58.085
<00:17:56.705>We <00:17:56.912>have <00:17:57.119>also <00:17:57.326>made <00:17:57.533>it <00:17:57.740>open <00:17:57.947>source

396
00:17:58.705 --> 00:18:00.325
<00:17:58.705>and <00:17:58.938>uh, <00:17:59.171>if <00:17:59.405>you're <00:17:59.638>interested, <00:17:59.871>go <00:18:00.105>back

397
00:18:00.325 --> 00:18:02.325
<00:18:00.325>to <00:18:00.558>my <00:18:00.791>LinkedIn <00:18:01.025>page, <00:18:01.258>ask <00:18:01.491>for <00:18:01.725>it.

398
00:18:02.325 --> 00:18:04.205
<00:18:02.325>I'll <00:18:02.465>send <00:18:02.605>you <00:18:02.745>a <00:18:02.885>challenge. <00:18:03.025>You <00:18:03.165>need <00:18:03.305>to <00:18:03.445>hack <00:18:03.585>a <00:18:03.725>password

399
00:18:04.385 --> 00:18:07.005
<00:18:04.385>and <00:18:04.540>you <00:18:04.696>get, <00:18:04.851>uh, <00:18:05.007>the <00:18:05.162>code <00:18:05.318>repository <00:18:05.473>for <00:18:05.629>this <00:18:05.785>library.

400
00:18:09.145 --> 00:18:11.555
<00:18:09.145>Then, <00:18:09.320>uh, <00:18:09.495>in <00:18:09.670>the <00:18:09.845>end, <00:18:10.020>I <00:18:10.195>also <00:18:10.370>clustered <00:18:10.545>some

401
00:18:11.555 --> 00:18:14.755
<00:18:11.555>of <00:18:11.695>the <00:18:11.835>use <00:18:11.975>cases, <00:18:12.115>uh, <00:18:12.255>which <00:18:12.395>is, <00:18:12.535>uh, <00:18:12.675>which <00:18:12.815>is, <00:18:12.955>uh,

402
00:18:14.845 --> 00:18:18.475
<00:18:14.845>foundation <00:18:15.045>models <00:18:15.245>third <00:18:15.445>by <00:18:15.645>mops, <00:18:15.845>uh, <00:18:16.045>and <00:18:16.245>eon

403
00:18:18.935 --> 00:18:21.155
<00:18:18.935>or, <00:18:19.168>uh, <00:18:19.401>they <00:18:19.635>can <00:18:19.868>be <00:18:20.101>clustered, <00:18:20.335>um,

404
00:18:22.015 --> 00:18:24.675
<00:18:22.015>in <00:18:22.248>the <00:18:22.481>segments <00:18:22.715>like <00:18:22.948>new <00:18:23.181>customers, <00:18:23.415>digitalization

405
00:18:24.675 --> 00:18:27.595
<00:18:24.675>and <00:18:24.875>smart <00:18:25.075>data <00:18:25.274>and <00:18:25.475>climate <00:18:25.675>change <00:18:25.875>and <00:18:26.075>electrification.

406
00:18:27.895 --> 00:18:31.115
<00:18:27.895>So <00:18:28.050>one <00:18:28.206>of <00:18:28.361>my <00:18:28.517>favorite <00:18:28.672>area <00:18:28.828>is <00:18:28.983>realtime <00:18:29.139>carbon <00:18:29.295>footprinting

407
00:18:31.295 --> 00:18:36.235
<00:18:31.295>and <00:18:31.470>helping <00:18:31.645>customer <00:18:31.820>understand <00:18:31.995>their, <00:18:32.170>uh, <00:18:32.345>COT <00:18:32.520>CO2 <00:18:32.695>spending.

408
00:18:36.775 --> 00:18:39.155
<00:18:36.775>So <00:18:36.915>by <00:18:37.055>introduction <00:18:37.195>of <00:18:37.335>smart <00:18:37.475>meters, <00:18:37.615>we <00:18:37.755>can <00:18:37.895>really <00:18:38.035>do <00:18:38.175>that

409
00:18:39.695 --> 00:18:42.635
<00:18:39.695>and <00:18:39.870>uh, <00:18:40.044>we <00:18:40.220>can <00:18:40.395>really <00:18:40.570>teach <00:18:40.745>our <00:18:40.919>customers <00:18:41.095>how

410
00:18:42.635 --> 00:18:44.315
<00:18:42.635>to <00:18:42.985>reduce <00:18:43.335>their <00:18:43.685>carbon <00:18:44.035>footprint.

411
00:18:45.015 --> 00:18:47.315
<00:18:45.015>The, <00:18:45.248>and <00:18:45.481>the <00:18:45.715>other <00:18:45.948>is, <00:18:46.181>uh, <00:18:46.415>hyper-personalization,

412
00:18:47.335 --> 00:18:49.595
<00:18:47.335>as <00:18:47.510>I <00:18:47.685>explained <00:18:47.860>at <00:18:48.035>Eon <00:18:48.210>d <00:18:48.385>website, <00:18:48.560>use <00:18:48.735>cases

413
00:18:50.255 --> 00:18:52.075
<00:18:50.255>or <00:18:50.488>chat <00:18:50.721>with <00:18:50.955>your <00:18:51.188>data <00:18:51.421>smart <00:18:51.655>data

414
00:18:52.575 --> 00:18:54.795
<00:18:52.575>and <00:18:52.775>many <00:18:52.975>more <00:18:53.175>use <00:18:53.375>cases, <00:18:53.575>which <00:18:53.775>is <00:18:53.975>possible,

415
00:18:55.005 --> 00:18:58.435
<00:18:55.005>which <00:18:55.145>we <00:18:55.285>would <00:18:55.425>like <00:18:55.565>to <00:18:55.705>harness <00:18:55.845>within <00:18:55.985>this <00:18:56.125>year <00:18:56.265>at <00:18:56.405>Eon.

416
00:18:59.895 --> 00:19:01.635
<00:18:59.895>So <00:19:00.095>that <00:19:00.295>comes <00:19:00.495>to <00:19:00.695>end <00:19:00.895>of <00:19:01.095>my <00:19:01.295>presentation.

417
00:19:01.935 --> 00:19:03.915
<00:19:01.935>If <00:19:02.090>you <00:19:02.246>have <00:19:02.401>any <00:19:02.557>questions, <00:19:02.712>please <00:19:02.868>feel <00:19:03.023>free <00:19:03.179>to <00:19:03.335>ask

418
00:19:04.735 --> 00:19:07.875
<00:19:04.735>and <00:19:04.862>if <00:19:04.989>not <00:19:05.116>even, <00:19:05.244>feel <00:19:05.371>free <00:19:05.498>to <00:19:05.625>ask <00:19:05.753>on <00:19:05.880>my <00:19:06.007>LinkedIn <00:19:06.135>pages.

419
00:19:08.335 --> 00:19:10.115
<00:19:08.335>And <00:19:08.568>this <00:19:08.801>is <00:19:09.035>me <00:19:09.268>Kael. <00:19:09.501>Thank <00:19:09.735>you.

420
00:19:17.445 --> 00:19:19.595
<00:19:17.445>There <00:19:17.794>are <00:19:18.145>no <00:19:18.495>questions. <00:19:18.845>Good.

421
00:19:19.785 --> 00:19:22.115
<00:19:19.785>They <00:19:20.018>always <00:19:20.251>only <00:19:20.485>say <00:19:20.718>it <00:19:20.951>was <00:19:21.185>impressive.

422
00:19:22.815 --> 00:19:24.515
<00:19:22.815>Oh, <00:19:23.281>thanks <00:19:23.748>a <00:19:24.215>lot.