Lead Technology Delivery Manager, AI Assurance

As a Lead Technology Delivery Manager, you will set up your teams for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually encourage better ways of working within and between teams, leading to better outcomes.

As a leader in the Home Office Technology Delivery community, you’ll share knowledge and experience with colleagues across the department and wider Government, building skills, advising others, and applying good practice and standards.

You will support the UK’s security and prosperity through the products and services that your teams deliver.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital., As Lead Technology Delivery Manager of AI Assurance, you will lead the Home Office’s AI assurance function, a high impact service operating under sustained and growing demand. Sitting at the intersection of technology delivery, risk management and policy intent, the role ensures that AI-enabled services are safe, lawful, ethical and effective, without creating unnecessary friction for delivery teams.

You will lead the development and operation of proportionate assurance approaches for AI and algorithmic systems, translating complex technical and regulatory expectations into clear, usable frameworks that teams can practically apply. Working closely with senior digital, data, policy and operational leaders, you will shape how AI assurance is embedded across the lifecycle of products and services, from early discovery through to live operation and continuous monitoring.

The role combines strategic leadership with hands-on delivery. You will build trusted relationships across the organisation, unblock problems, and help teams navigate uncertainty in fast-moving AI contexts. You will also represent the Home Office and shape in cross-government and external assurance conversations, contributing to the wider maturity of AI assurance practice.

This role may include line management responsibilities.

Person specification

Your main day to day responsibilities will be:

• Take overall responsibility for the delivery and continuous improvement of AI assurance across the Home Office. Facilitate structured approaches to problem-solving and opposing user needs, continuously improving processes and performance.
• Design, own and iterate AI assurance frameworks, guidance and artefacts, ensuring they are practical for delivery teams and credible with governance, audit and policy stakeholders.
• Lead delivery within cost and time constraints, ensuring that realistic plans are maintained and KPIs on service delivery are met. Ensure regular, accurate communication with stakeholders and engagement with appropriate governance.
• Develop and bring together motivated, functioning teams, empowering cross-team collaboration and joined-up delivery. Monitor the health of interactions between teams and resolve issues.
• Ensure that risks are identified, their impact and probability are understood, and mitigations are in place, involving specialists where necessary.
• Identify and understand stakeholder groups and their needs. Develop stakeholder engagement strategies and plans and lead teams in executing them.
• Work proactively with suppliers involved in delivery, monitoring their performance, and collaborating to resolve issues. Help to improve supplier management processes.
• Represent the Home Office in cross-government AI assurance and evaluation forums, sharing learning and shaping good practice beyond the department.

Essential Skills:

• Leading the delivery of an organisation-wide AI assurance service
• Challenging teams to continually inspect and improve processes
• Bringing teams together to work towards common goals, identifying and rectifying issues in the links between them
• Identifying, prioritising, and managing risks, issues and dependencies, including a deep understanding of AI-related risks, including ethical, operational, legal and reputational considerations, and how these manifest in real delivery contexts
• Leading teams in understanding and communicating with technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships,
• Engaging with suppliers, monitoring their performance, and resolving problems, The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.

For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: £76,117 - £83,729 and London: £80,237 - £88,261. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.

Working at the Home Office

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Do you have experience in S3?, Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below.

• Risk Management (BURM) – level 4
• Project Management (PRMG) – level 5
• Stakeholder Relationship Management (RLMT) – level 5
• Supplier Management (SUPP) – level 4
• Team Dynamics and Collaboration (HO33) – level 4
• Organisational Facilitation (OFCL) – level 4, We'll assess you against these behaviours during the selection process:
• Leadership
• Seeing the Big Picture

Technical skills

We'll assess you against these technical skills during the selection process:

• Project Management (PRMG) – level 5
• Relationship Management (RLMT) – level 5, This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be asked to complete a CV and Personal Statement (up to 1000 words). Please note your CV and personal statement should include all relevant experience that relates to our essential skills criteria listed in the advert and role description. We recommend that you use the STAR format in your examples and ensure that both components are completed thoroughly., Candidates reaching the required standard will then be invited to attend an interview. The interview will assess your Technical Skills (SFIA Framework) and Behaviours using technical and behaviour-based questions.

At the beginning of the interview, you will be required to deliver a presentation. The presentation topic will be provided prior to your interview.

If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents., For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers.

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.

However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected., We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

£76,117 New entrants to the Civil Service will start their role on the salary band minimum £76,117 for National roles or £80,237 for London roles. You may be eligible for an additional Recruitment and Retention Allowance (RRA), pending a Capability and Skills Assessment, with a value of up to £13,700. A Civil Service Pension with an employer contribution of 28.97% GBP, Alongside your salary of £76,117, Home Office contributes £22,051 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Why work for us...

Find out more information at: Benefits - Home Office Careers, but some of the primary ones are:

• A competitive starting salary.
• A Civil Service Pension with employer contribution rates of at least 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
• 25 days annual leave on appointment, rising with service.
• Eight days public holidays, plus one additional privilege day.
• 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
• Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
• Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
• Support for Guardians and Kinship carers.
• Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
• Time off to deal with emergencies and certain other unplanned special circumstances., If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.