Data Analyst
Role details
Job location
Tech stack
Job description
This is an exciting opportunity where you will be responsible for the analysis of and acting upon field quality related issues gathered from warranty data and technical reporting systems, providing accurate data and presentations to vehicle assembly and engineering departments that will result in vehicle quality improvements. You will also be required to attend escalation meetings to support and ensure quality topics are worked on and progressed efficiently with an effective solution. You will design, produce, maintain, and evolve reports, drawing on a variety of data sources specifically using PowerBI as the reporting tool of choice. The role will occasionally require business travel within the EU liaising with process partners and engineering departments., * Liaise between the manufacturing plant and engineering departments on field quality topics to support with development of solutions leading to a reduction in warranty costs.
- Ensure customer safety and product liability issues are communicated and escalated to the quality departments, engineering and manufacturing plant, ensuring customer protection.
- Represent Aftersales in quality meetings, presenting field quality information to suppliers, management, and corporate personnel to facilitate problem resolution process.
- Continual assessment of the Aftersales quality reporting process, providing input on processes shared across the group, aid in implementation of new processes or improvements to existing.
- Produce quality reports and dashboards according to business needs.
- Lead on initiatives, when required, by engaging appropriate stakeholders to gather requirements and support with problem solutions in the most effective and efficient way.
Requirements
Do you have experience in Project management?, * Experienced in Tableau and Power BI for data visualisation.
- Strong knowledge of SQL databases including Oracle and Microsoft SQL Server.
- Experience with R, Python, VBA, Bash (Unix shell) for data analysis and automation tasks.
- Solid understanding of SDLC principles and project management methodologies.
- Expertise in business analysis, database design, and process modelling using Visio.
- Excellent analysis skills with the ability to interpret complex data sets accurately.
- Familiarity with business intelligence tools such as Tableau and Power BI.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
This role is ideal for candidates passionate about transforming data into actionable insights through innovative techniques and advanced tools. We welcome applicants who are eager to grow their expertise within a collaborative environment that values analytical thinking and technical proficiency. Hybrid - 3 days in the office and 2 days working from home.
Qualifications
High level of competence using Microsoft Office (primarily Excel/PowerPoint).
Strong analytical and problem-solving capabilities and a high degree of initiative and creativity.
Ability to understand large amounts of data and identify trends.
Excellent communication skills (written and oral).
Ability to be assertive.
An ability to think clearly and accurately when under pressure.
Knowledge of Reporting tools and building reports in Power BI., * Data analysis skills: 3 years (required)
- Project management: 3 years (required)
Benefits & conditions
- Company pension
- Life insurance
- On-site parking