Technical Solutions Specialist

The Technical Solutions Specialist role is ideal for someone who thrives at the intersection of sales, delivery, and customer success. You'll partner with Sales and Solution Engineers to create clear, accurate, and compelling Professional Services estimates, Statements of Work, and proposal content that shape customer solutions and drive business growth.

Responsibilities

You'll play a key role in helping TeamViewer deliver solutions that solve our customers' most complex challenges. Partnering closely with Sales and Solution Engineers, you'll shape Professional Services estimates, Statements of Work, and RFP responses across a global portfolio.

You'll take the lead in translating customer needs into clear, practical, and scalable solutions-working hand-in-hand with cross-functional teams to define scope, align expectations, and keep proposals moving forward smoothly.

You'll own the end-to-end estimation process, creating accurate, compelling Statements of Work that clearly define scope, timelines, assumptions, and delivery responsibilities.

Along the way, you'll collaborate with Solution Engineers, Project Managers, and Product teams to lead discovery, refine estimates, and ensure every proposal is aligned to what we can deliver.

You'll also create polished, executive-ready proposals that clearly communicate the value and impact of TeamViewer's Professional Services-while continuously improving templates, tools, and processes to drive consistency and scale.

Do you have experience in Technology sales?, * 3-5 years of experience developing solution estimates, Statements of Work, and customer-facing proposals in a Professional Services or similar environment

• Strong technical, problem-solving, and collaboration skills, with the ability to influence across teams and navigate ambiguity
• Experience scoping customer needs and translating them into clear, practical solution estimates and Statements of Work
• Excellent writing and communication skills, with the ability to create polished, customer-facing proposals and simplify complex concepts
• Solid understanding of defining scope, timelines, assumptions, and delivery models across varying levels of complexity
• Detail-oriented with a focus on quality, consistency, and continuous improvement of templates, tools, and processes
• Ability to manage multiple priorities, drive work forward, and deliver in fast-paced, customer-facing environments
• Experience in IT services, solution estimation, or similar roles, with strong proficiency in Microsoft Excel, Word, and PowerPoint

Pulled from the full job description

• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Life insurance
• Disability insurance
• Paid holidays, * Competitive compensation
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly team events and companywide celebrations
• Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.