IT Service Desk Lead
TechResponse Ltd
Reading, United Kingdom
10 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 50KJob location
Reading, United Kingdom
Tech stack
Microsoft Windows
Gsuite
Job description
We are looking someone to oversee our service desk, ensuring that we are providing an excellent quality service to our customers.
Requirements
- Experience of working in an IT support role
- A 'can do' attitude and interest in solving problems
- Weapons-grade attention to detail, to spot things that are falling through the gaps operationally
- Good communication skills
- Politeness, courtesy and patience
- Driving license and access to a vehicle
Desirable
- Experience of the Google Workspace and Microsoft 365 platforms
- An appreciation of geeky humour
Benefits & conditions
Pulled from the full job description
- Annual leave
- Unlimited paid holidays
- Company pension
- Casual dress
- Flexible schedule
- On-site parking, What we can offer you
- A relaxed, friendly and supportive working environment
- The opportunity to work across a wide range of systems and technologies
- A job in which no two days are the same
- Unlimited paid leave, flexible hours, a focus on achievement and progress rather than just hours worked.
If you are interested in this role, please apply telling us a bit about yourself and why you think you would be suitable for the role.
Incomplete/bare minimum/boring applications will be rejected. Please answer the two questions.
Amusing examples of previous problem-solving will score bonus points.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Unlimited paid holidays