Lead Data Conversion Ops

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours., The Data Conversion Team Lead will provide leadership, coaching, training and mentoring to the Data Conversion Specialists to ensure all critical aspects of data conversion issues are met and resolved appropriately. The Team Lead will provide feedback to the Team Members on areas of improvement and to identify areas of success. Must have a complete understanding of Paylocity's Data Extraction procedures, tools, and an overall understanding of the entire Implementation process. The Team Lead must be willing to respond to data issues in a prompt, accurate and courteous manner. The Team Lead will be instrumental in assisting the Implementation Managers by providing feedback on staff performance, data issues, actions to be taken to improve department and maintain implementation success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.

Primary Responsibilities

• Supervision of the operations for their designated team

• Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members

• Provide training and assist with coaching and development of new and existing team members

• Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles

• Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager

• Developing and collaborating with management on best practices and ways to improve the team's performance

• Handling escalated client/departmental issues and deciding what, if anything, to do or offer to achieve resolution

• Take appropriate action on employee issues related to job performance and professional conduct, with assistance from and in collaboration with the Implementation Managers

• Conduct quality assessments and evaluations; meet weekly with data teams to review assignments and performance metrics

• Provide resolution and assistance to clients who have escalated concerns. This will require communication with other members of Paylocity leadership including Executives and C Level Client contacts

• Identify areas of improvement and make recommendations for supplemental training for all data teams

• Act as technical resource to the Implementation Department, answer inquiries as needed.

• Update Tools and internal training documentation as necessary

• Minimum three years experience in Payroll Implementation required

• Bachelors degree required

• Experience with Access, Excel, Millennium Payroll, and SQL required

• Experience with various payroll applications a plus

• Familiarity with C#/VB/Visual Studio a plus

• Previous management experience a plus

Physical requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.

• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

The base pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!