Clinical Systems Specialist
Role details
Job location
Tech stack
Job description
This is where your technical expertise directly supports patient care. As a Clinical Systems Specialist, you will ensure critical communication systems operate reliably in a healthcare environment, helping clinicians deliver timely and effective care.
This is where you can make an impact-by supporting technology that caregivers rely on every day., The Clinical Systems Specialist is responsible for on-site support and management of Care Communications solutions in a hospital setting. You will act as the primary technical resource, working closely with clinical staff and internal teams to deploy, support, and optimize systems., * Serve as the primary technical owner of Care Communications solutions, maintaining deep knowledge of system architecture and functionality
- Support deployments including system provisioning, configuration, and coordination across internal and external teams
- Provide technical support and issue resolution via on-site and remote channels (phone, email, IM)
- Troubleshoot and resolve hardware, software, and system performance issues during and post-implementation
- Configure systems based on clinical workflows, translating user requirements into technical specifications
- Monitor, track, and trend system issues to identify root causes and implement process improvements
- Deliver end-user training, onboarding sessions, and documentation for system usage and updates
- Support system upgrades, including planning, testing, validation, and post-release issue resolution
Requirements
- Bachelor's degree or 3+ years of experience in healthcare IT, clinical systems, or a related technical field
- Experience troubleshooting and resolving hardware and software issues in a healthcare environment
- Hands-on experience with network infrastructure, system installations, and database management
- Experience supporting point-of-care or clinical communication systems
- Knowledge of healthcare IT systems, clinical workflows, and patient care environments
- Experience with on-premise and cloud-based communication platforms
- Experience performing system configuration, upgrades, and validation testing
- Clinical background (RN) or equivalent experience working with clinical technologies (preferred)
Benefits & conditions
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is$80,000 - $110,000.The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter