Repairs Administrator

We are currently recruiting for an experienced Repairs Planner to join a growing Social Housing and Property Services contractor based in Fobbing.

This opportunity would suit a Repairs Planner, Repairs Scheduler, Maintenance Planner, Works Planner, or Property Services Planner with experience coordinating responsive repairs, maintenance works, void properties, and contractor schedules within Social Housing.

As a Repairs Planner, you will play a vital role in ensuring repairs are scheduled efficiently, tenant appointments are managed effectively, and contractual KPIs are consistently achieved., * Schedule responsive repairs and planned maintenance works across Social Housing properties

• Manage diaries for operatives, engineers, and subcontractors
• Contact tenants to arrange and confirm appointments
• Coordinate repairs, maintenance works, and void property programmes
• Monitor and manage WIP (Work In Progress)
• Ensure all repairs are completed within agreed timescales and client KPIs
• Raise purchase orders and assist with materials coordination
• Update client portals and housing management systems
• Upload photographs, completion evidence, and job notes
• Liaise daily with operatives, supervisors, contract managers, and clients
• Support the delivery of responsive repairs and maintenance contracts

Do you have experience in Supervising experience?, Do you have a High school diploma or GED?, To be successful in this Repairs Planner position, you should have:

• Previous experience as a Repairs Planner, Repairs Scheduler, Maintenance Planner, Works Planner, or Property Services Coordinator
• Experience working within Social Housing, Housing Associations, Local Authorities, or Property Services
• Strong knowledge of responsive repairs and maintenance operations
• Experience scheduling engineers, operatives, or subcontractors
• Excellent organisational and communication skills
• Strong administration and planning experience
• Experience managing WIP and outstanding repairs
• Good Microsoft Office and Excel skills
• Understanding of NHF Schedule of Rates (SOR) would be highly beneficial
• Experience using housing management systems, client portals, or scheduling software, * A-Level or equivalent (preferred)

Experience:

• Administrative experience: 3 years (preferred)

Language:

• English (preferred)

Candidates From The Following Backgrounds Are Encouraged To Apply

• Repairs Planner
• Repairs Scheduler
• Maintenance Planner
• Works Planner
• Property Services Planner
• Repairs Coordinator
• Scheduling Administrator
• Housing Repairs Planner
• Responsive Repairs Planner
• Voids Planner

Experience with organisations such as Mears, Wates, Axis Europe, Morgan Sindall Property Services, Fortem, Liberty, United Living, Equans, Breyer Group, Novus Property Solutions, Housing Associations, or Local Authorities would be highly advantageous.

What's On Offer

• £28,000 - £32,000 salary
• Permanent position
• Company pension
• Career progression opportunities
• Supportive working environment
• Growing Social Housing contractor

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company pension