Receptionist (Evenings) - SAP

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages and provides general information about club operations; processes memberships and program fees; receives and receipts delivers and donations; greets and announces visitors and clients; performs routine clerical works such as typing and filing.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Service Work (80%)

Answers the telephone and transfers calls to the appropriate destination; responds to callers' questions and provides accurate information.

Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or email.

Notifies proper individuals when visitors have arrived; ensure that visitors and members have signed in.

Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.

Assists members in signing up for special events, activities, or programs.

Administrative Support/Clerical (15%)

Processes membership and program fees

Records and updates statistical information; ensures the accuracy and completeness of the same.

Other Responsibilities (5%)

Performs other related work as required

Physical Requirements

Ability to meet attendance requirements.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Working Conditions

Work is performed in a normal office environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Do you have a valid Driver's License license?, Do you have experience in Visitor query response?, Do you have a High school diploma or GED?, High School diploma or GED required, supplemented by secretarial courses and/or computer database software courses from a technical or vocational school preferred, AND two years experience performing receptionist or secretarial work in a general office OR and equivalent demonstration of training or experience which provides the required knowledge, skills, and abilities.

Certifications/Licenses

Valid State Driver's License