IT Support Associate
IBA InfoTech Inc.
Kernersville, United States of America
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Kernersville, United States of America
Tech stack
Zebra (Programming Language)
Microsoft Windows
Linux
HP Thin Clients
Information Technology
Cisco networks
Job description
- Allocation, maintenance, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handles support requests and procedures across the network.
- Assist in training new hires.
- Continuous learning of new technologies.
- Ability to support customers from multiple buildings in the area, as well as remote customers.
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation.
Requirements
- A+, Network +, or other IT industry-standard certifications.
- Experience troubleshooting integrated and interdependent computer systems.
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
- Ability to prioritize work based on department and production objectives
- Service Management, Project Management, and Inventory Management skills
- Excellent written and verbal communication skills.
- Ability to work, prioritize and make decisions independently in a fast-paced production environment.