IT Supervisor

We're looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners.

If you're a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact., The incumbent in this position provides technical expertise and functional supervision to lower-level personnel and vendors during system enhancements, upgrades, and infrastructure expansions. The incumbent for this position carries an expert management level used for directing, supporting, maintaining mission-critical statewide network communications systems along with mobile data, wireless data, voice communication, satellite peripherals devices, computer network, and PC systems/network performance, statewide telecommunications, RF, and network infrastructures.

• Supervise and direct personnel on administrative and departmental standards and operational procedures. This involves training of personnel on mobile data, wireless communication technologies, LAN/WAN, cloud storage, and technical support decisions.
• Oversees the monitoring and maintenance of the critical wide-area network communications systems, along with wireless data, voice, and movie data communications. Oversees the installation, maintenance, and modification of hardware and software for operating systems, communications networks, and cloud database management systems.
• Approves quotes, statement of works, and recommends vendors based on criteria that will be most cost-effective for the state. Evaluates the budgets and best determines the appropriation of funds to meet the goals and objectives of the department.
• Attend and schedule extensive training on networking, wireless communications, electronic, mechanical, electrical, and other applications.

Six years of experience in information technology; OR

Six years of full-time work experience in any field plus four years of experience in information technology; OR

An associate's degree in information technology plus four years of experience in information technology; OR

A bachelor's degree plus four years of experience in information technology; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR

A master's degree plus three years of experience in information technology.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Appointment Type: This position is open to current permanent employees of the DPS-Office of State Police.

Career Progression: This position does not participate in a Career Progression Group. Compensation: Will be determined in accordance with the applicant's qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities., As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to)

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.