Systems Analyst

Join the City of Reno and become part of an amazing team that strives every day to make our community a place we are all proud to call home.

The ideal candidate for this position will be interested in supporting technology solutions that help the Public Works department operate efficiently and provide essential services to the community. The ideal candidate will have significant IT experience in a sewer SCADA environment and strong proficiency in supporting Operational Technology (OT) systems.

As a Systems Analyst, the selected individual will support software applications, databases, reporting tools, and information systems while providing day-to-day operational support for the Sewer SCADA infrastructure. This includes troubleshooting SCADA and OT related issues, coordinating with field and plant operations staff, maintaining system reliability, and ensuring secure and resilient integration between OT and IT environments.

This position offers the opportunity to work on a variety of technology initiatives in a collaborative team setting. The ideal candidate will contribute to application enhancements, systems maintenance, documentation, testing, and technical support while helping the department adapt to evolving technology and infrastructure needs-particularly within mission critical sewer and utility operations.

We currently have one vacancy in the Department of Information Technology in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This isbothan internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Perform professional level information systems analysis duties in the development, installation and maintenance of software applications.

• Design and prepare test data and perform proper testing of computer programs; consult with staff and end-users to ensure programs meet specifications and expectations.

• Develop scripts and codes to prototype alternative access to relational databases.

• Develop custom reports from relational databases using various report writers.

• Respond to requests from users regarding system operations or hardware and software problems; modify program coding, provide solutions to operational problems or refer users to appropriate staff member.

• Provide user training for applicable software applications; develop user training manuals and written standards and procedures; update and maintain user and training manuals as needed.

• Provide supplementary support and security for various application servers on the City's database.

• Administer local area network systems in assigned area; purchase, install, monitor and problem solve file servers, personal computers, peripheral equipment and related software.

• Analyze, install, maintain, and develop requirements for software applications; troubleshoot and rectify software problems; evaluate new software/hardware and recommend changes as needed; prepare and update user manuals and system documentation.

• Contact vendors for components, technical reference and/or services required for network expansion and maintenance.

• Manage, track, and maintain citywide software inventory and licenses.

• May provide department-specific technology, network, and communications support to a City department.

• Perform related duties as required., + Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.

• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.

• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.

• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.

• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.

• Changes or corrections to your responses cannot be made once your application packet has been submitted.

• TIP:It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:

Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven't opted in before, the option will appear before you submit your application. If you've previously opted in or out, you can update your choice anytime in account settings in yourgovernmentjobs.comprofile.

Testing Accommodation:

We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing theAccommodation Request Form (https://forms.office.com/g/wTdNZh4Aih) by the closing date of this announcement. All requests will be handled with confidentiality and respect.

Contact Information:

Reports (Rule XV, Section 2)

Applicants are responsible for keeping the Reno Civil Service Commission informed of their current contact information including phone number, email, and mailing address., Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:

The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.

Appointment and Certification:

Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Probationary Period:

Certification of Eligibles, Appointments, and Probation (Rule VII, Section 12)

Classified employees who are newly hired, promoted, reclassified, transferred, or who voluntarily demote to a lower position are subject to a probation period.

The only exception is if an employee chooses to voluntarily demote back to the exact job they previously held within 24 months of being promoted.

Questions and Updates, In order for education beyond high school to be considered in meeting the minimum qualifications and/or credited as part of the assessment process, you must attach supporting documentation to your application.

Important Guidance:

• Transcripts (official or unofficial) are highly recommended and preferred as they provide detailed information about coursework and area of study.

• A diploma may be accepted; however, diplomas alone may not provide sufficient detail to determine if your education is directly related to the minimum qualifications (such as not having a major listed, or being in a non-related field).

Applications submitted without documentation will be evaluated without consideration of education. If minimum qualifications cannot be met through work experience alone, the application may be rejected.

Have you attached transcripts or other verifiable education documentation?, This information must be provided in order to continue in the screening process,"See Resume" or "See Application" as a response may be grounds for disqualification.

09

Training and Experience Evaluation

The following section of the Supplemental Questionnaire is part of the Civil Service test for this position and must be completed online at the time of application. Questionnaires submitted as an attachment to the online application will not be considered. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. All responses must be verified by the applicant in the work experience section of this application.

Failure to provide adequate responses to the following questions may result in lower scores or disqualification from the selection process.

Do you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge?, Select all of the following automation or scripting activities for which you have been primarily responsible for at least one year or more.

• Developing PowerShell scripts

• Developing Python scripts

• Creating automated system tasks

• Automating reporting processes

• Automating monitoring or alerting processes

• Supporting application programming interfaces (APIs)

• Integrating data between systems

• Developing workflow automations

• Creating scheduled jobs or tasks

• None of the above

18

In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).

19

Select all of the following systems administration tasks for which you have been primarily responsible.

• Administering Windows Server environments

• Managing Active Directory

• Managing user accounts and permissions

• Administering virtual server environments

• Performing server patching and updates

Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field.

*Each full year of application programming and/or systems analysis work experience beyond the one year requirement will be substituted for one year of the required education (30 semester or 45 quarter hour credits).

Experience:

One year of application programming and/or systems analysis experience.

License:

Valid driver's license., Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which includes a Cognitive Abilities Test and an Employee Personality Profile; along with a Training and Experience evaluation (T&E) weighted as follows:

Training & Experience Evaluation (T&E) = 70%

Cognitive Abilities Test = 30%, + High school diploma or equivalent

• One year (30 semester/45 quarter hours) of college level course work in computer science or information systems.

• One year (30 semester/45 quarter hours) of college level course work in a closely related field

• Two years (60 semester/90 quarter hours) of college level course work in computer science or information systems.

• Two years (60 semester/90 quarter hours) of college level course work in a closely related field

• Three years (90 semester/135 quarter hours) of college level course work in computer science or information systems.

• Three years (90 semester/135 quarter hours) of college level course work in a closely related field

• Four years (120 semester/180 quarter hours) or more of college level course work in computer science or information systems.

• Four years (120 semester/180 quarter hours) or more of college level course work in a closely related field, Which of the following best describes your qualifying paid work experience?

• I have less than one year of work experience in application programming and/or systems analysis.

• I have one year but less than two years of work experience in application programming and/or systems analysis.

• I have two years but less than three years of work experience in application programming and/or systems analysis.

• I have three years but less than four years of work experience in application programming and/or systems analysis.

• I have four years but less than five years of work experience in application programming and/or systems analysis.

• I have five years or more of work experience in application programming and/or systems analysis.

08

Provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility., Select all of the following public infrastructure or utility environments in which you have worked in a technical support capacity.

• Water treatment systems

• Wastewater collection systems

• Wastewater treatment systems

• Stormwater systems

• Electric utility systems

• Natural gas utility systems

• Transportation systems

• Public safety communications systems

• Building automation systems

• Critical public infrastructure environments

• None of the above

16

Select all of the following relational databases you have used routinely for six months or more in a professional setting.

• Sybase

• MySQL

• Oracle 9g or above

• Microsoft SQL

• IBM DB2

Please use thisHealth and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.