Self Storage Leasing Consultant

Join our dynamic team as a Self Storage Leasing Consultant and become the key to creating exceptional customer experiences! In this energetic role, you will be the friendly face guiding prospective tenants through our leasing process, showcasing our storage solutions, and ensuring each customer feels confident and satisfied. Your proactive approach will help maximize occupancy, promote our services, and uphold the highest standards of property management. If you thrive in a fast-paced environment, excel at building relationships, and possess a passion for delivering outstanding customer service, this is the perfect opportunity to grow your career in property leasing and storage solutions.

Responsibilities

• Greet walk-in and phone-in customers warmly, providing detailed information about available storage units and related services.
• Manage leasing paperwork efficiently, including contracts, legal documents, and data entry into the property management system.
• Maintain accurate records of tenant interactions, lease agreements, and payments.
• Handle conflict management professionally by addressing tenant concerns promptly and effectively.
• Coordinate with maintenance teams to ensure property upkeep and address any facilities management issues promptly.
• Walk the property daily, clean the units after move out, pick up trash, and be able to open and close storage doors (up to 50 lbs.) as needed for inspections.

Do you have experience in Customer data entry?, * Prior experience in property management, property leasing, or real estate administrative roles is highly preferred.

• Proficiency with property management software is a plus.
• Strong customer service skills with excellent phone etiquette and conflict resolution abilities.
• Office experience involving data entry, electronic filing, contracts management, and general administrative tasks is essential for success in this role.

Embark on a rewarding journey where your enthusiasm meets opportunity! We're dedicated to empowering our team members with comprehensive training and ongoing support to excel in their careers while delivering top-tier service to our tenants. Join us today to make a difference in the lives of our customers while advancing your professional growth!