Field Installation Technician
Role details
Job location
Tech stack
Job description
The Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases., Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Perform site surveys for potential customers to evaluate serviceability.
- Diagnose customer problems at service calls and restore functional service to existing customers.
- Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer's desired location.
- Perform other duties as assigned
Requirements
- Must be professional in dress, speech, and manner.
- Ability to work independently, using sound judgment principles.
- Must demonstrate a desire to learn, supported with a love for technology.
- Must pass a drug screening test and a criminal background check.
- Must be able to use tools to install equipment.
Education and Experience:
- High school diploma or GED equivalent required.
Work Environment/Hazards:
- Working in outdoor elements such as cold, hot, precipitation and wind
- Working in elevated places such as towers
Physical Demands:
- Frequently moving, transporting, positioning objects of at least 60 pounds or more
- Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms
- Must be able to climb roof tops of all types and to perform job duties from high places.
- Frequently required to use hand and power tools
- Must have the ability to climb extended heights upwards of 200 feet
- Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment., * This position is looking for someone to work Thursday- Sunday. Are you able to work these days?
- This role requires climbing ladders, rooftops, and communication towers. Are you comfortable working at elevated heights?
- This role requires lifting, carrying, and positioning equipment weighing 60 lbs or more frequently. Are you able to meet this requirement safely, with or without reasonable accommodation?
Benefits & conditions
Parental leave, 401(k), Health insurance, 401(k) matching, Paid time off, Employee discount, Vision insurance, Health savings account Full-time Overtime, On call Burleson, TX 76028, * 40 hours minimum, flexible schedule
- Overtime as needed
- On Call as needed, * 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance