Executive Director, Network Growth and Operations

At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, innovative tools, and a team-based model of care, we help doctors do what they do best: care for people.

We're excited to be expanding to the state of Hawai'i, where we're partnering with local physicians and care teams to support the health of the community. By combining our experience with the strengths of providers across Hawai'i, we're working to build a more connected, sustainable healthcare system that serves patients when and where it matters most.

Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. With our expansion to Hawai'i, we're continuing to grow this network while remaining focused on supporting physicians and improving the healthcare experience.

About the Role

Are you looking to join a fast-growing, dynamic team?

We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

The Executive Director, Network Growth & Operations supports efforts to build and manage strong relationships with physicians, health plans, and brokers to optimize network performance and ensure a positive experience for healthcare providers and members. This role focuses on implementing strategies and programs that enhance physician engagement and network effectiveness in alignment with organizational goals.

You will focus on

Network Strategy:

• Execute strategies to expand and strengthen the physician network within assigned markets, ensuring alignment with organizational objectives.
• Build and maintain relationships with physicians, medical groups, and healthcare organizations to support network and member engagement.
• Collaborate with internal teams (clinical, quality, operations) to support initiatives such as risk adjustment, clinical services, and performance improvement.
• Assist in deploying programs and services that enhance physician practice performance and satisfaction.
• Support communication and outreach efforts to network providers and members using established channels and tools.

Physician Services:

• Act as a key point of contact for physicians, fostering collaborative relationships and addressing concerns.
• Implement initiatives to improve physician satisfaction and engagement.
• Advocate for physician needs and ensure alignment with organizational policies.

Network Performance Optimization:

• Monitor network performance metrics and identify opportunities for improvement.
• Partner with operations and quality teams to implement best practices and drive continuous improvement.
• Support network growth within existing and new markets, focusing on performance optimization.

Team Leadership:

• Provide day-to-day leadership and guidance to a team of network development and physician relations professionals.
• Foster a culture of collaboration, accountability, and professional growth.
• Coach and mentor team members to support their development.

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field; advanced degree (e.g., MBA, MHA) preferred.
• Extensive experience (8+ years) in physician network management, physician relations, or healthcare provider relations, with a strong understanding of healthcare delivery systems.
• Strong relationship-building skills with physicians and healthcare stakeholders.
• Ability to execute network management strategies and drive performance improvements.
• Effective leadership and team management experience.
• Excellent communication and interpersonal skills.

Health insurance, 401(k) matching, Vision insurance, Dental insurance, Paid holidays Full-time 601 12th Street, Oakland, CA 94607, In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

• Excellent medical, vision, and dental coverage
• 401k savings plan with a company match
• Flexible time off and 9 Paid Holidays
• This position will also be eligible to participate in our annual bonus program

You Share Our Mission & Values:

Compassion

We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.

Community

We foster a culture of collaboration-with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.

Leadership

We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.

Excellence

We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.

Agility

We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.