Systems Administrator

Loveland is seeking a versatile and proactive Technology Operations Specialist to partner with the Director of Technology and Innovation in overseeing the district's entire IT ecosystem. This role bridges the gap between hands-on technical support and administrative operational management.

Key areas of responsibility include:

• Technical Support: Provides Tier 1 and Tier 2 hardware, software, and network support to all district stakeholders, including students, staff, parents, and community partners.
• User and Device Management: Oversees account and device onboarding and maintenance. Able to diagnose complex, cross-system syncing issues beyond basic troubleshooting.
• Operations, Logistics, and Lifecycle Management: Assist with IT purchasing and asset lifecycle management while serving as the primary liaison for vendor communications, warranties, and repairs.
• Cybersecurity: Assist with daily operations related to cybersecurity to help proactively identify and remedy any cybersecurity threats and vulnerabilities.
• Data Projects: Working with large data sets to assist with projects as assigned.
• Professional Development and Training: Support teachers in the classroom and at professional development sessions to educate and inspire staff on current technology topics impacting education.

• Adaptability: Comfortably shifting gears when daily priorities change unexpectedly.
• Problem-Solving Mindset: Proactive, self-starting approach to diagnosing issues before escalating them.
• Resilience: Remains level-headed and solution-oriented during periods of high demand or differing viewpoints.
• Service-First Mentality: Fosters trust by representing the IT department with an approachable, solution-oriented demeanor, demonstrating through action that no technical issue is too small to deserve dedicated attention. Translates complex technical problems into simple, user-friendly explanations for non-technical staff.
• Time Management and Organization: Ability to independently prioritize a diverse task list without constant supervision.

Familiarity with Our Core Tools, Programs, and Processes: (preferred, but not required):

• Active Directory, Google Workspace Admin, TDT/One-2-One, Progress Book, Clever, Mosyle, PaperCut, Google Sheets, RiseVision, Milestone, Print Management, DHCP, and SFTP transfer.

Based on training and experience in accordance with the district salary schedule.

Base salary: $39.55/hr