Candidate Support Administrator

The Acacium Group
Cheshunt, United Kingdom
21 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Cheshunt, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Information Technology

Job description

In this role, you will:

  • Support the end-to-end timesheet and payroll process, ensuring candidates are paid accurately and on time.
  • Manage candidate bookings, onboarding documentation, and system updates to maintain accurate records.
  • Provide administrative support across compliance, including ID checks and maintaining audit-ready documentation.
  • Act as a key point of contact for candidates and consultants, resolving queries and delivering excellent service.

Requirements

  • Strong organisational skills with the ability to prioritise and manage multiple tasks.
  • Excellent communication and interpersonal skills, with a professional and proactive approach.
  • Good attention to detail and confidence using IT systems such as Outlook, Word and Excel., * Previous administrative or support experience, ideally within recruitment, healthcare, or a fast-paced environment.
  • Experience managing high volumes of tasks and working to deadlines.
  • Experience dealing with queries and providing excellent customer service.
  • Good level of basic education; numerate and literate.

Benefits & conditions

  • Your work will directly shape decisions that improve our services.
  • You'll help us maximise value by ensuring data quality.
  • You'll be part of a supportive team where new ideas are welcomed.
  • You'll have opportunities to learn, grow, and develop your skills.

Your Benefits

  • Pensions scheme, free mortgage broker service & life assurance
  • Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
  • Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
  • Discounts. Shopping, lifestyle & cinema discounts

About the company

Acacium Group are a leading global healthcare delivery partner and we are hiring a Candidate Support Administrator. Part of Acacium Group, Pulse Mental Health is a specialist provider of mental health professionals across the UK, committed to delivering high-quality staffing solutions and supporting healthcare services nationwide.

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