Director, IT Service Management | PAM Health Corporate
Role details
Job location
Tech stack
Requirements
We are seeking a highly motivated and experienced IT Service Director to join our dynamic team. In this role, you will be responsible for overseeing the delivery and management of IT services, ensuring they meet the needs of the business and its users. You will play a key role in driving operational efficiency, optimizing service performance, and implementing best practices in IT service management (ITSM). Education and Training: Bachelor's Degree in Computer Science, Information Technology or Related field preferred. Hands on experience with ServiceNow, Remedy or another ITSM Tool. ITIL Certification preferred. Experience: 3 to 5 years of experience in IT service management, including service delivery, incident management, change management and problem management.
Benefits & conditions
Pulled from the full job description
- Tuition reimbursement
- Prescription drug insurance
- Health insurance
- 401(k) matching
- Employee discount
- Vision insurance
- Health savings account, * Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time