Data Processing Specialist

Heritage
Hastings, United States of America
14 days ago

Role details

Contract type
Franchise
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Hastings, United States of America

Tech stack

Fraud Prevention and Detection
Data Processing

Job description

The Data Processing Specialist is responsible for supporting a wide range of operational functions within the bank, including digital banking services, debit card administration, cash letter processing, non-post and NSF processing, wire transfers, fraud monitoring, balancing, and customer account maintenance. This position ensures transactions are processed accurately, regulatory requirements are met, and customers receive timely, high-quality service., Digital Banking

  • Add and maintain account relationships and transfer permissions.
  • Process package changes and service updates.
  • Process external transfers.
  • Assist customers with Bill Pay setup and maintenance.
  • Process mobile deposits & RDC deposits.
  • Process wire and ach requests.
  • Respond to customer inquiries through the secure message center.
  • General troubleshooting and customer support.

Debit Card Services

  • Order replacement debit cards.
  • Monitor shipping status and card fulfillment.
  • Adjust card limits as authorized.
  • Troubleshoot card issues and customer concerns.
  • Generate required debit card reports.
  • Support digital wallet enrollment and maintenance.

Non-Post and NSF Processing

  • Review and process non-post items.
  • Process NSF and reconciliation items.
  • Generate notices and operational reports.
  • Process returned checks according to bank procedures.
  • Assess and apply applicable service fees.

Balancing

  • Balance ATM transactions.
  • Balance official checks.
  • Assist with farm accounting balancing as assigned.

Wire Processing

  • Process incoming domestic and international wire transfers.
  • Process outgoing wire transfers

Fraud Monitoring

  • Perform daily OFAC screening.
  • Assist with ACH fraud monitoring and resolution.
  • Support check fraud investigations.
  • Coordinate debit card fraud issues with appropriate departments.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities while meeting daily deadlines.
  • Excellent customer service and communication skills.
  • Ability to maintain confidentiality and comply with bank policies and regulations.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.

Benefits & conditions

Pulled from the full job description

  • Parental leave
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance, * Life insurance
  • Disability insurance
  • Maternity/Parental leave
  • 401(k) with match
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Flexible schedule

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