Patient Service Specialist-Exit Desk
Killingly Eye Care, P.C.
Killingly, United States of America
19 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 37KJob location
Killingly, United States of America
Tech stack
Microsoft Outlook
Computer Literacy
File Systems
Document Retrieval
Job description
- May greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls and direct inquiries to the appropriate department or personnel.
- Scheduling appointments on doctor schedules.
- Perform insurance verification.
- Collecting copayments for appointments.
- Collecting payments for materials such as contact lens or eye glasses orders.
- Insurance verifications as needed
- Scanning documents as needed
- Perform data entry tasks, ensuring accuracy and confidentiality of information.
- Maintain filing systems, both electronic and paper-based, for easy retrieval of documents.
- Faxing incoming and outgoing faxing, faxing referrals and forms made by doctors.
- Checking out patients including scheduling follow up visits with doctors and special testing appointments.
- Provide customer support by addressing client questions and concerns promptly.
- Utilize Outlook teams applications for various administrative tasks.
Requirements
- Proficient in computer literacy.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to proofread documents meticulously to ensure high-quality output.
- Effective team collaboration, positive attitude towards teamwork.
- Customer Service.