IT System Support Tech
Role details
Job location
Tech stack
Job description
Accurate Personnel is hiring immediately for an IT System Support Technician to join our team in Islandia, NY. This individual will be responsible for responding and resolving IT related issues over the phone, resolving any Microsoft embedded OS configuration issues, and assisting in all technical related issues within the warehouse, keeping operations running at all times. The ideal candidate will possess a high school diploma or equivalent and relevant certifications, professional IT experience (required), knowledge of Microsoft Applications, and much more listed below. Apply online and kickstart your career today!, * Resolve and log emails sent to IT support
- Respond and resolve IT related issues over the phone
- Setup, maintain, troubleshoot company mobile phones
- Desktop and laptop PCs
- Installation of operating system and user applications
- Routine maintenance
- Data recovery
- Troubleshoot hardware and software issues
- Implement anti-virus software and use for virus and spyware removal as needed
- Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact
- Resolve any Microsoft imbedded OS configuration issues
- Resolve any mobile and wireless devices
- Setup, configure, and troubleshoot network devices and infrastructure
- Process approved "I.T Request" forms which could include:
- Creating new user accounts for warehouse software
- Creating new domain/AD accounts
- Create and link shared folders
- Relocating users and hardware within the facility
- Changing users access within warehouse software
- Maintain a clean, neat, organized work area at all times
- Updating equipment inventory and maintain assets
- Other duties as assigned
Requirements
- High school diploma or equivalent and relevant certifications
- Professional IT experience needed
- Ability to work varied schedule including weekend and early morning shifts
- Ability to pay attention to detail, meet deadlines, and work within a team environment or independently
- Be able to communicate and be able to interact with all levels of personnel
- Must have excellent written and verbal communication skills
- Knowledge of Microsoft Applications
- Knowledge of warehouse operations is a plus
- Analytical and technical skills is a must
- Ability to work in a distribution center environment with a variation of temperatures
- Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Lifting up to 50lbs
Benefits & conditions
Pulled from the full job description
- Health insurance
- Vision insurance
- Dental insurance, * Starting at $23.75/hour
- Excellent benefits package, including medical, dental, and vision
- Monday - Friday
- Located in Islandia, NY, * Dental insurance
- Health insurance
- Vision insurance
Work Location: In person How to attend
Our Accurate Personnel team will check you in at the blue table for your interview located in the lobby! What to prepare
- Resume, 2 forms of ID
Preferred dress code Business casual (dress pants/skirt, button down/blouse, optional tie) What is a hiring event? Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you're a fit!