Computer Support Specialist

INCEED
Boulder, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 62K

Job location

Boulder, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Network Architecture
Remote Service Software

Job description

  • Provide technical support via phone and in-person
  • Troubleshoot Windows systems and applications
  • Manage Active Directory tasks efficiently
  • Handle support tickets promptly and professionally
  • Collaborate with team to resolve complex issues
  • Maintain documentation of support processes
  • Assist in system upgrades and installations
  • Ensure customer satisfaction through effective communication

Requirements

Are you passionate about providing top-tier technical support and eager to make a significant impact? This exciting opportunity is perfect for a detail-oriented professional ready to step into a fast-paced environment. Join a dynamic team where your expertise in Active Directory and Windows troubleshooting will be highly valued. This role is open due to the departure of a key team member, creating an immediate need for a skilled backfill. Dive into an engaging work setting where your skills will shine!, * Minimum 5 years of technical support experience

  • Proficiency in Active Directory management
  • Strong skills in Windows troubleshooting
  • Excellent phone and communication skills
  • Ability to handle multiple support tickets daily

Nice to Have Skills & Experience:

  • Experience in hybrid work environments
  • Knowledge of network infrastructure
  • Familiarity with remote support tools

Benefits & conditions

3.63.6 out of 5 stars Boulder, CO 80301 $25 - $30 an hour - Contract, Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Disability insurance
  • Paid holidays, Perks & Benefits:
  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid time off, 401k, and holiday pay
  • Weekly direct deposit or pay card deposit

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