Computer Support Specialist
Role details
Job location
Tech stack
Job description
- Provide technical support via phone and in-person
- Troubleshoot Windows systems and applications
- Manage Active Directory tasks efficiently
- Handle support tickets promptly and professionally
- Collaborate with team to resolve complex issues
- Maintain documentation of support processes
- Assist in system upgrades and installations
- Ensure customer satisfaction through effective communication
Requirements
Are you passionate about providing top-tier technical support and eager to make a significant impact? This exciting opportunity is perfect for a detail-oriented professional ready to step into a fast-paced environment. Join a dynamic team where your expertise in Active Directory and Windows troubleshooting will be highly valued. This role is open due to the departure of a key team member, creating an immediate need for a skilled backfill. Dive into an engaging work setting where your skills will shine!, * Minimum 5 years of technical support experience
- Proficiency in Active Directory management
- Strong skills in Windows troubleshooting
- Excellent phone and communication skills
- Ability to handle multiple support tickets daily
Nice to Have Skills & Experience:
- Experience in hybrid work environments
- Knowledge of network infrastructure
- Familiarity with remote support tools
Benefits & conditions
3.63.6 out of 5 stars Boulder, CO 80301 $25 - $30 an hour - Contract, Pulled from the full job description
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Disability insurance
- Paid holidays, Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit