Senior Technology Manager
Role details
Job location
Tech stack
Job description
The Senior Technology Manager will drive high-quality software delivery within multiple cross-functional engineering pods by maximizing the pods' collective outputs. This role is responsible for people leadership with the development team, internal delivery planning, execution leadership, dependency identification and tracking, and quality accountability across the pod's work. The Senior Technology Manager ensures teams stay focused, risks are surfaced early, and delivery commitments are met with high standards of quality and operational readiness., This position will lead the cross-functional pod operating rhythm and coordinate closely with cross-functional partners to manage dependencies, remove blockers, and support execution against committed outcomes. As a key point of contact for pod-level delivery health, this role will provide clear status, risk, and readiness updates to internal stakeholders while helping guide trade-off discussions when scope, timing, or quality pressures emerge. This role is responsible for building a strong and healthy pod with the right skills, growth opportunities, and challenges for its members. This role requires strong people leadership, delivery leadership, sound judgment, and the ability to balance planning discipline with adaptability in fast-moving engineering environments. The Senior Technology Manager should also expect to serve as a hands-on contributor, directly participating in software design, development, code review, or other engineering work while maintaining accountability for delivery coordination and quality outcomes., * Own internal pod delivery planning, including iteration planning, sequencing, capacity alignment, and near-term delivery forecasting that provides Project Management and Account Management partners with the delivery truth, technical sequencing and execution reality for client-facing plans and communications.
- Serve as the single point of accountability for end-to-end delivery execution within the pod, leading execution cadence through progress tracking, blocker removal, and rapid replanning when priorities or constraints change.
- Own identification, mapping and tracking pod-level dependencies partnering with project managers and adjacent Technology Managers to coordinate cross-pod concerns, while maintaining pod-level focus and execution flow.
- Maintain transparent internal delivery status, including milestone health, delivery risks, and mitigation plans, to support accurate and timely client-facing communications by Project Management and Account Management partners.
- Responsible for pod-level quality outcomes, release readiness, and ensuring work meets agreed standards for delivery, and providing clear Go/No-Go signals to Project Manager or Account Manager partners who own client-side release coordination and communications.
- Ensure operational readiness for delivery, including runbooks, observability, rollback planning, and clear ownership handoffs where required.
- Serve as primary escalation point for delivery and non-delivery risk, including people, technical, operational, dependency, and organizational concerns.
- Directly manage assigned engineers and developers, including goal setting, ongoing feedback, performance reviews, and performance improvement actions where needed. Promote a high-trust, execution-focused team environment.
- Own career progression and development for each direct report, including coaching, growth planning, and promotion readiness input.
- Own pod capacity planning and staffing decisions for direct reports across pod commitments.
- Lead hiring for the pod, including role scoping, interview quality, and selection decisions.
- Maintain awareness of industry trends and evangelize best practices within the team and organization.
- Represent the company as a technology and delivery expert in client-facing delivery discussions.
Requirements
- 10+ years of experience in software engineering, software delivery, or technical program leadership, delivering Web Application technology via JavaScript-based technology stacks.
- 5+ years of direct experience managing software engineers or developers, including performance management and career development.
- Proven experience leading technical initiatives from planning through execution and delivery in complex, multi-team environments.
- Demonstrated success managing dependencies, delivery risks, and execution tradeoffs across engineering teams.
- Strong understanding of software development lifecycle practices, including agile delivery, release readiness, and quality gates.
- Experience coordinating technical delivery across cross-functional partners (engineering, architecture/platform, operations, and product/account functions).
- Strong communication and facilitation skills, including the ability to drive decisions and align internal and external client stakeholders on delivery priorities.
- Ability to use delivery and flow metrics to assess performance and improve predictability, quality, and cycle time., * Experience in pod-based, product-based, or value-stream-aligned delivery models.
- Background in regulated or high-reliability environments where stability and quality are critical.
- Familiarity with modern observability, incident response, and operational readiness practices.
- Experience leading teams through delivery model or operating model transformations.
- Demonstrated success driving hiring, onboarding, and retention outcomes in engineering organizations.
Benefits & conditions
Pulled from the full job description
- Tuition reimbursement
- Parental leave
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance, * Salary Range: $120k - $160k annualized
- Eligibility for bonuses
- Paid holidays and unlimited paid time off
- Employer-paid life insurance
- Employer-paid short-term and long-term disability insurance
- 401k plan with 100% employer's match up to 4%
Pay: $120,000.00 - $160,000.00 per year, * 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance