Group Architect (eCommerce)

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers.

If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact.

The Opportunity

As Group Architect (eCommerce), you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio.

Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you'll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy.

You'll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives.

What You'll Be Doing

• Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain.
• Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms.
• Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes.
• Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation.
• Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles.
• Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms.
• Provide architectural governance through design reviews, design authority and architecture decision processes.
• Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth.
• Champion architecture excellence, innovation and continuous improvement across the wider technology community.

We're looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes., * 10+ years' experience in Enterprise, Group, Domain or Solution Architecture within complex organisations.

• A strong background in eCommerce or cross-channel environments.
• Experience defining enterprise architecture strategies, target operating models and technology roadmaps.
• Strong understanding of customer-facing platforms including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys.
• Knowledge of modern cloud technologies, SaaS platforms and enterprise architecture principles.
• Experience translating business strategy into practical architecture guidance and technology decisions.
• A good understanding of integration architecture, APIs, event-driven systems and customer data platforms.
• Strong appreciation of security, resilience, privacy and governance within customer-facing technology.
• Experience using architecture frameworks such as TOGAF, along with modelling techniques including C4, UML or ArchiMate.
• Exceptional communication skills with the ability to influence senior business and technology stakeholders.
• Previous experience leading, mentoring or managing Solution Architects., If you're looking for a senior architecture leadership role where you can combine strategy, innovation and delivery across a complex omnichannel environment, we'd love to hear from you.

Hybrid 2 days per week onsite | Permanent | Competitive Salary + Excellent Benefits

ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce., This is an outstanding opportunity to join a forward-thinking organisation investing significantly in its digital and technology capabilities. You'll influence enterprise-wide architecture strategy, shape the future of customer technology and work alongside experienced technology leaders on large-scale transformation programmes. The organisation offers a collaborative environment where architecture is recognised as a strategic capability, giving you the opportunity to drive meaningful change while developing both technology and people.