Bench Technician / Computer Support Specialist - Grow With Us
Beyond Inc.
Norwalk, United States of America
9 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 55KJob location
Remote
Norwalk, United States of America
Tech stack
Program Optimization
Computer Maintenance
Networking Basics
Wi-Fi Technology
Malware
Laptops
Job description
We're a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups. We're looking for someone who doesn't just want to fix computers - but wants to grow, learn, and earn more by being part of something we're building from the ground up. Unique Opportunity: In addition to your base pay, you'll have the ability to earn commission by identifying and bringing in new business - whether it's a small business client, ongoing support agreement, or referral. What You'll Be Doing
- Diagnose, repair, and upgrade desktops, laptops, and devices
- Troubleshoot hardware, software, and performance issues
- Remove viruses/malware and optimize systems
- Set up and support home offices (Wi-Fi, printers, remote work setups)
- Provide in-shop (bench) work and occasional onsite support
- Deliver excellent customer service and build client relationships
- Spot opportunities where clients need additional services or support
Earn More With Commission
- Identify opportunities for new clients or additional services
- Refer or help close managed services, support plans, or projects
- Earn commission on new business you help bring in
- Be rewarded for thinking beyond the bench
Requirements
- 3-5 years of hands-on computer repair/support experience
- CompTIA A+ Certification (required)
- Strong knowledge of Windows, hardware, and basic networking
- Natural problem-solver who can think independently
- Strong communication and people skills
- Motivated, curious, and growth-oriented, * Loves solving tech problems
- Wants to grow beyond just "fixing computers"
- Is comfortable talking to clients and spotting opportunities
- Wants income upside, not just a fixed paycheck
Benefits & conditions
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance