Bench Technician / Computer Support Specialist - Grow With Us

Beyond Inc.
Norwalk, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 55K

Job location

Remote
Norwalk, United States of America

Tech stack

Program Optimization
Computer Maintenance
Networking Basics
Wi-Fi Technology
Malware
Laptops

Job description

We're a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups. We're looking for someone who doesn't just want to fix computers - but wants to grow, learn, and earn more by being part of something we're building from the ground up. Unique Opportunity: In addition to your base pay, you'll have the ability to earn commission by identifying and bringing in new business - whether it's a small business client, ongoing support agreement, or referral. What You'll Be Doing

  • Diagnose, repair, and upgrade desktops, laptops, and devices
  • Troubleshoot hardware, software, and performance issues
  • Remove viruses/malware and optimize systems
  • Set up and support home offices (Wi-Fi, printers, remote work setups)
  • Provide in-shop (bench) work and occasional onsite support
  • Deliver excellent customer service and build client relationships
  • Spot opportunities where clients need additional services or support

Earn More With Commission

  • Identify opportunities for new clients or additional services
  • Refer or help close managed services, support plans, or projects
  • Earn commission on new business you help bring in
  • Be rewarded for thinking beyond the bench

Requirements

  • 3-5 years of hands-on computer repair/support experience
  • CompTIA A+ Certification (required)
  • Strong knowledge of Windows, hardware, and basic networking
  • Natural problem-solver who can think independently
  • Strong communication and people skills
  • Motivated, curious, and growth-oriented, * Loves solving tech problems
  • Wants to grow beyond just "fixing computers"
  • Is comfortable talking to clients and spotting opportunities
  • Wants income upside, not just a fixed paycheck

Benefits & conditions

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance

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