Senior Director - Digital Infrastructure
Role details
Job location
Tech stack
Job description
We are seeking a Senior Director - Digital Infrastructure to build a profitable cloud strategy and drive adoption across the enterprise. This role partners with the business to develop robust plans that capture competitive market advantages and accelerate innovation. The Senior Director will evaluate and recommend best-in-class cloud-as-a-service (CaaS) offerings, enabling self-service, intelligent, and automated processes across digital technologies. Responsibilities include evaluating and migrating the right applications to the cloud, managing human capital, defining budgets and departmental direction, driving process improvement, innovation, and customer obsession. In addition, the role will oversee network Infrastructure and connectivity across the enterprise including firewalls, routers, switches, and circuits for both cloud and at all office, manufacturing, and distribution sites. The Senior Director will ensure services are secure, reliable, and resilient. The Senior Director will be accountable for projects such as site and micro segmentation, resilient connectivity in our critical sites, security hardening of devices, piloting cellular connectivity in manufacturing, and implementing AIOps into Operations. The leadership track is accountable for securing the operations, data, and performance of both cloud and network infrastructure across the enterprise., * Lead multiple IT teams through performance management, coaching, development planning and by promoting a people first culture aligned with DT C.A.R.E. competencies of customer obsession, agility, results and entrepreneurship.
- Champion technology operations and evaluate performance against established goals, metrics and strategic roadmaps.
- Steward compliance with IT and business policies, audit requirements and technical reporting obligations.
- Interpret organizational strategy and desired outcomes with business leaders to understand organizational direction and vision that informs technical solution design.
- Influence and align business and technology leaders around a two-year strategy roadmap including performance metrics, milestones and optimization outcomes that measure success.
- Coach and develop managers and senior staff in technical, financial and business impact forecasting to support process continuity and strategic planning.
- Govern and approve financial management practices including annual plans, budgeting, spend assessments, ROI reviews and recommendations for improved efficiency and agility.
- Analyze processes, technologies, results and vendor performance to identify areas for improvement and enhance customer experience.
- Optimize departmental best practices, policies and procedures across IT operations, project methodologies, architecture and governance.
- Strengthen organizational understanding of core business domains such as digital solutions, digital manufacturing, ecommerce and ERP to improve strategic planning and adaptability.
- Direct enterprise network infrastructure, including firewalls, routers, and switches, to ensure secure, reliable, and high-performance connectivity for all mission-critical systems.
- Serve as a liaison between executive leadership and senior staff to communicate change impacts, risk mitigation approaches and business objectives.
- Drive the organizational mission, vision and values in daily leadership and decision-making.
- Other duties as assigned.
Requirements
- Bachelor's degree with ten or more years of progressive experience in information technology or a related field, demonstrating increasing responsibility and exposure across complex technical environments.
- Five or more years of management experience leading teams, developing talent, and delivering results within a multifaceted IT organization.
- Demonstrates strong executive presence with the ability to influence both up and down
- Strong foundation in IT management frameworks and methodologies including ITIL, COBIT, agile, scrum, design thinking, and risk management, with the ability to apply these practices to improve operational performance and service delivery.
- Proven capability in financial planning and budgeting, including forecasting, spend management, ROI analysis, and using financial insight to guide technology decisions and resource allocation.
- Demonstrated business acumen with the ability to understand core business drivers, interpret data and analytics, translate requirements into technical solutions, and support strategic planning and workforce planning initiatives.
- Exceptional communication, listening, and interpersonal skills with the ability to convey complex information clearly to executives, managers, technical teams, and business stakeholders.
- Strength in relationship building, negotiation, collaboration, and influencing at all levels of the organization, fostering trust and alignment across business units.
- Strong leadership presence with the ability to coach and develop others, facilitate discussions, delegate effectively, and lead teams through ambiguity, transformation, and change.
- Skilled in storytelling and public speaking, particularly in contexts requiring the translation of technical concepts into business impact narratives.
- Demonstrated adaptability, resilience, and problem-solving ability in fast-moving environments with competing priorities.
- Ability to travel up to 10%
Preferred Qualifications
- Previous experience at a fortune 500 company and/or company with government contracts
- Azure commercial and government cloud (GCCH) experience
Benefits & conditions
What Makes This Opportunity Compelling:
- Play a critical leadership role in a growing company that is a leader in its field and has been named among best places to work in IT by Computerworld
- Drive automation, AI, and innovation that creates a strategic asset to the company
- Be a member of a successful and forward-looking IT organization
- Join a company that views technology as a competitive differentiator
- Join a people first culture of collegiality, professionalism, and respect