IT Service Desk Lead

TechResponse Ltd
Reading, United Kingdom
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 50K

Job location

Reading, United Kingdom

Tech stack

Microsoft Windows
Gsuite

Job description

We are looking someone to oversee our service desk, ensuring that we are providing an excellent quality service to our customers.

Requirements

  • Experience of working in an IT support role
  • A 'can do' attitude and interest in solving problems
  • Weapons-grade attention to detail, to spot things that are falling through the gaps operationally
  • Good communication skills
  • Politeness, courtesy and patience
  • Driving license and access to a vehicle

Desirable

  • Experience of the Google Workspace and Microsoft 365 platforms
  • An appreciation of geeky humour

Benefits & conditions

Pulled from the full job description

  • Annual leave
  • Unlimited paid holidays
  • Company pension
  • Casual dress
  • Flexible schedule
  • On-site parking, What we can offer you
  • A relaxed, friendly and supportive working environment
  • The opportunity to work across a wide range of systems and technologies
  • A job in which no two days are the same
  • Unlimited paid leave, flexible hours, a focus on achievement and progress rather than just hours worked.

If you are interested in this role, please apply telling us a bit about yourself and why you think you would be suitable for the role.

Incomplete/bare minimum/boring applications will be rejected. Please answer the two questions.

Amusing examples of previous problem-solving will score bonus points.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • On-site parking
  • Unlimited paid holidays

Apply for this position