School IT Technician - Feltham

• Provide first-line deskside support for hardware, software, and AV equipment
• Use service desk tools to log, manage, and resolve support tickets
• Maintain devices, network connections, and remote access platforms
• Support the use of Google Workspace, remote platforms, and wireless systems
• Manage IT inventories, asset tagging, and consumables
• Assist with project work (e.g. upgrades, deployments)
• Support staff in their use of IT

Technologies:

• Hardware
• ICT
• Support
• Network
• Security

• 1+ year working as an IT Technician in a school or college
• British passport (to pass an enhanced DBS check)
• Full UK driving licence and access to a vehicle
• Strong troubleshooting and communication skills
• Positive, professional, and proactive attitude
• Strong experience working with Google environments
• Experience with Google Workspace/Chromebooks (desirable)
• Familiarity with interactive whiteboards/screens (desirable)
• Confidence managing wireless, filtering, and security systems (desirable)
• Relevant ICT qualifications and willingness to train further (desirable)

At Gridserve, we are a forward-thinking Managed Service Provider (MSP) dedicated to supporting schools across the UK. We are currently seeking a full-time School IT Technician to provide onsite, hands-on IT support at two sites, including a school in Feltham. We offer a friendly, supportive team culture, training and professional development opportunities, a company pension, and mileage reimbursement. This permanent role operates Monday to Friday for 40 hours each week, with a competitive salary ranging from £25,000 to £30,000 per year. Join us in making a meaningful impact in education!