IT Systems Administrator

Technology plays a critical role in everything we do-from our warehouse and production operations to eCommerce, retail, marketing, customer service, and product development. We're looking for an experienced IT Systems Administrator who enjoys creating organized, secure, and highly efficient technology environments. If you're the type of person who notices inefficiencies, enjoys improving systems, loves cybersecurity, and takes pride in keeping technology running flawlessly, we'd love to meet you., The IT Systems Administrator is responsible for the day-to-day administration, security, maintenance, and optimization of the company's technology infrastructure. This role supports approximately 50 employees across multiple departments and works closely with our Technical Operations team to ensure our systems remain secure, compliant, organized, and scalable as the company continues to grow. This is a hands-on position responsible for everything from employee onboarding and device deployment to cybersecurity, Microsoft Intune administration, server management, permission auditing, networking, and IT documentation. This position reports directly to the Technical Operations Manager.

What You'll Do

Identity & Access Management

• Onboard and offboard employees across all company systems
• Create, modify, and disable user accounts
• Assign software licenses
• Configure multi-factor authentication (MFA)
• Perform recurring permission audits
• Maintain least-privilege access across all platforms
• Manage offshore contractor and vendor access

Microsoft 365 Administration

• Administer Microsoft Entra ID (Azure AD)
• Manage Microsoft Intune
• Maintain Microsoft Defender security policies
• Monitor Secure Score and implement improvements
• Deploy security policies and compliance rules
• Manage Windows virtual machines

Google Workspace Administration

• Manage user accounts
• Configure Groups and Shared Drives
• Manage Google Workspace security settings
• Maintain organizational structure and permissions

Apple Device Management

• Manage Apple Business Manager
• Deploy and enroll MacBooks, iPads, and iPhones
• Configure Mobile Device Management (MDM)
• Maintain device inventory and lifecycle

Cybersecurity

• Continuously improve the company's security posture
• Administer LastPass Enterprise
• Improve password health and security scores
• Monitor security dashboards and alerts
• Conduct quarterly access reviews
• Coordinate vulnerability remediation
• Assist with cybersecurity compliance initiatives
• Help prepare for cyber insurance audits

Security Awareness & Training

• Deliver IT onboarding for all new employees
• Train staff on password security and MFA
• Conduct ongoing cybersecurity awareness training
• Coordinate phishing awareness campaigns
• Maintain IT security documentation and policies

Endpoint Management

• Configure and deploy company computers
• Maintain hardware inventory
• Ensure devices remain compliant and encrypted
• Install software and updates
• Troubleshoot workstation issues

Network & Infrastructure

• Maintain office Wi-Fi and networking equipment
• Support firewalls, switches, VPNs, and internet connectivity
• Monitor infrastructure health
• Assist with server administration as our environment expands

Backup & Disaster Recovery

• Monitor backup success
• Perform periodic restore testing
• Maintain disaster recovery documentation
• Ensure critical business data remains protected

IT Documentation

Maintain accurate documentation for:

• Network diagrams
• System configurations
• Asset inventory
• Software licensing
• Standard operating procedures
• Vendor contacts
• IT policies

Continuous Improvement

We're looking for someone who constantly asks:

• "How can we make this more secure?"
• "How can we automate this?"
• "How can we improve this process?"

You'll help us continuously improve our technology environment rather than simply maintain it., Within your first year, you'll help us achieve:

• 100% employee onboarding and offboarding completed the same business day
• 100% MFA enrollment across all users
• 100% company-owned devices enrolled in MDM
• Improved Microsoft Secure Score
• Improved LastPass Security Score
• Fully documented IT infrastructure
• Quarterly permission audits completed on schedule
• Accurate hardware and software inventory
• Reliable backups and disaster recovery testing
• A secure, scalable IT environment ready for continued company growth

Who You Are You enjoy solving problems before anyone notices them. You're naturally organized. You document everything. You don't wait to be told something is broken-you find it first. You enjoy improving systems. You believe security is everyone's responsibility. You're comfortable balancing user experience with security best practices. Most importantly, you genuinely enjoy building technology environments that are reliable, secure, and easy for others to use.

Required

• 3+ years of Systems Administration or IT Administration experience
• Experience administering Microsoft 365
• Experience with Microsoft Intune
• Experience with Microsoft Entra ID (Azure AD)
• Experience managing Google Workspace
• Experience supporting macOS and Windows
• Strong understanding of networking fundamentals
• Experience with endpoint management
• Excellent troubleshooting skills
• Strong organizational skills
• Outstanding written documentation

Preferred

• Apple Business Manager
• Mobile Device Management (MDM)
• Microsoft Defender
• LastPass Enterprise or similar password manager
• Windows Server administration
• Virtual machine administration
• VMware, Hyper-V, or Proxmox
• Cybersecurity experience
• Microsoft certifications
• CompTIA Security+
• Experience supporting warehouse or manufacturing environments
• Experience with Shopify or eCommerce businesses

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, * Competitive salary ($90,000-$105,000 DOE)
• Health benefits
• Paid Time Off
• Paid Holidays
• Employee discounts
• Company-provided Apple equipment
• Opportunities for professional development and certifications
• Stable, growing company with long-term career opportunities

If you're passionate about IT operations, cybersecurity, and building world-class internal technology environments, we'd love to hear from you.

Pay: $90,000.00 - $105,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Kawaii Slime Company is one of the fastest-growing toy manufacturers in the United States. We design, manufacture, and distribute innovative sensory toys, slime, DIY craft products, and collectibles sold in thousands of retail locations across North America.