Testing Clerk - Full-Time - Lufkin

AC Way Requirement: Every member of the Angelina College community is required to embrace and exhibit The AC Way as fundamental standards of performance, ensuring our daily actions align with the values of the College.

· Demonstrates a student-centered mindset in all aspects of work, placing students at the core of decisions and actions.

· Acts with honesty, integrity, and professionalism while holding oneself to high standards.

· Treats all students, colleagues, and community members with dignity, empathy, fairness, and kindness.

· Collaborates effectively with colleagues across departments to support student and institutional success.

· Strives for excellence by consistently seeking opportunities for improvement and innovation.

· Champions the mission, vision, and values of Angelina College by exemplifying the AC Way in daily work., The position will report to the Manager of Testing Center for job responsibilities and other College related activities as outlined in the Policies and Procedures Manual. Essential duties include but are not limited to the following:

· Demonstrate regular and punctual attendance during the hours scheduled by the Manager of the Testing Center.

· Work independently to administer exams and work collaboratively with other staff to ensure the smooth operation of the Testing Center.

· Respond to phone and email inquiries in a professional manner and interact with students, staff, and faculty appropriately and courteously.

· Accurately represent the Testing Center processes to students, staff, and faculty.

· Establish positive rapport with a variety of constituents, including diverse populations.

· Balance work responsibilities and keep the workspace organized to create an effective and efficient work environment.

· Obtain and maintain certifications required to administer exams.

· Administers standardized tests including, but not limited to, the Texas Success Initiative Assessment 2 (TSIA2); professional school admissions tests; college entrance exams, and proprietary certification exams.

· Administer PearsonVue exams.

· Use Zoom or other web conferencing software to proctor online exams remotely.

· Comply with guidelines and legal requirements for test administration, including regulations from testing agencies.

· Ensure integrity and quality in the testing environment.

· Ensure the security of testing materials and test scores by monitoring test records and following procedures for returning exam scores and materials to instructors and/or testing agencies.

· Comply with FERPA regulations and institutional policies regarding the release of student information to faculty, parents, students, etc.

· Communicate with faculty and students regarding testing registration, identification requirements, testing schedules, and other test-related information as needed.

· Maintain accurate records of interactions with students.

· Comply with deadlines, important dates, and state and federal mandates affecting testing services.

· Purchase exams as directed, enter invoices for payment, and support the general office functions of the Testing Center as needed.

· Demonstrate commitment to continuous learning by completing all required training, compliance courses, and professional development activities promptly and within established deadlines.

Required:

· High school diploma/GED.

· Experience working in a customer service-related position.

· Computer skills necessary, including proficiency with Microsoft Office Suite (including Word, Excel, PowerPoint) and web browsers.

Preferred:

· Associate degree from an accredited college.

· Previous employment in an educational setting.

· Proficient with Google Workspace tools like Docs, Sheets, and Drive to create, share, and manage work., · Interact with a diverse student population.

· Promote a positive work environment among colleagues.

· Service-oriented.

· Work well under pressure.

Pulled from the full job description Health insurance Paid time off Vision insurance Dental insurance, $14.00 per hour in addition to excellent employee benefits. Proof of identity and eligibility to work in the United States must be verified for the successful candidate., * Dental insurance

• Health insurance
• Paid time off
• Vision insurance

Angelina College is a comprehensive community college of 5,200 students located in Lufkin, Angelina County, Texas, and serving twelve counties of East Texas. Lufkin is a city of 38,000 people, situated about 120 miles northeast of Houston, 112 miles southwest of Shreveport, Louisiana, and 165 miles southeast of Dallas. Angelina College reserves the right to extend search or not offer position advertised.