Production Systems Architect

Our organization is seeking a Senior Production Systems Architect to join the Operational Intelligence Team. This individual will participate in the development and implementation of a monitoring strategy and solutions aligned with core business information flows and systems architecture. This role involves providing integrated systems planning, recommending new technologies to enhance current systems, and serving as a proficient technical resource to support critical business applications., * Participate in the development, documentation, and implementation of the monitoring strategy with a focus on standards and application instrumentation.

• Drive the rollout of the strategic monitoring tool across banking applications.
• Serve as a subject matter expert for monitoring tools that are part of the global strategy.
• Set up monitoring for applications on cloud and container infrastructure.
• Host demos, overviews, and training for monitoring tools to support adoption across teams.
• Consult with application support teams to assist in the configuration of monitoring events and dashboards.
• Prepare reports on monitoring tool adoption and other relevant metrics.
• Participate in global discussions on the evolution of the global monitoring strategy.

Education: A four-year college degree is required., * 5+ years in a production systems architecting or support role.

• 2+ years of development or architecture experience for multi-tiered business applications.
• Proven experience in application/network performance and availability monitoring.
• Proven experience in N-Tier Architecture supporting products such as web servers, middleware, and databases.

Technical Skills:

• Proven experience with supporting monitoring tools such as Dynatrace, Tivoli, Splunk, SiteScope, or Catchpoint.
• Familiarity with supporting monitoring on cloud and container infrastructure.
• Knowledge of OS (Windows/Unix) based infrastructure services, processing, and shell scripts.
• Proven experience in programming languages (Java and/or .NET).
• Knowledge of ITIL functions and processes.

Preferred Qualifications

• Previous experience in the development or support of banking applications.
• Experience in Major Incident Management.
• Business acumen and experience working in a large, multi-data center enterprise environment.
• A strategic thinker who can link business context to technical reality.

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