Patient Service Front Desk Coordinator

The Front Desk Coordinator is the first point of contact for our patients and plays a vital role in ensuring a positive patient experience. This position requires travel between our Roswell, Decatur, and Lawrenceville clinic locations as needed. We are seeking someone with prior medical office experience who can work efficiently in a fast-paced healthcare setting.

Responsibilities

• Greet and check patients in and out professionally.
• Answer and manage a multi-line phone system.
• Schedule and confirm patient appointments.
• Verify insurance eligibility and obtain authorizations when needed.
• Collect copays, balances, and process patient payments.
• Maintain accurate patient records within the EMR system.
• Scan and upload patient documents.
• Coordinate with providers, medical assistants, and other staff to ensure smooth patient flow.
• Deliver outstanding customer service while maintaining patient confidentiality.
• Travel between the Roswell, Decatur, and Lawrenceville offices based on business needs.

• Minimum of 1-2 years of medical front office or medical receptionist experience required.
• Experience working in a physician's office, specialty clinic, or healthcare practice.
• Knowledge of medical terminology and insurance verification required.
• Experience with electronic medical records (EMR/EHR) systems preferred.
• Excellent communication, organizational, and multitasking skills.
• Strong attention to detail and ability to work independently.
• Proficiency with Microsoft Office and general computer applications.
• Reliable transportation and willingness to travel between clinic locations.
• High school diploma or equivalent required.

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays
• Opportunities for advancement, * Full-time
• Monday-Friday
• Day shift, * Competitive hourly pay
• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Paid Holidays
• Opportunities for career growth and advancement

If you have medical front office experience, enjoy providing exceptional patient service, and are looking to join a supportive and growing healthcare team, we encourage you to apply today!

Pay: $18.00 - $22.00 per hour

VeriSpine Joint Centers is a growing pain management practice committed to providing exceptional patient care in a welcoming and professional environment. We are looking for an experienced, dependable, and customer-focused Front Desk Coordinator to join our team.